Shaw outages and service status in Sydenham, Ontario

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sydenham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jenn (@jskapin) reported 6 minutes ago

  @Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.

• 
  b ☾ (@brandobrennan) reported 6 minutes ago

  @Shawhelp I’ve called 2x today for customer support and after 2 hours on hold, the call goes dead (both times). I need help??

• 
  Arnold K (Taylor's Version) (@aroc88) reported 8 minutes ago

  @Shawhelp Nothing has been updated since 1248pm. This sucks.

• 
  bc_2027 (@bc_2025_vision) reported 9 minutes ago

  @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

• 
  Drimint (@RisenRealm) reported 12 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported 13 minutes ago

  @Shawhelp I think you all need to hire more Customer Service staff. I’ve been on hold for over 1hr 15min now. And the web chat service is unable to assist with my issue. Will I ever be able to talk to a person?

• 
  Common Sense Politics Please (@laxbird) reported 14 minutes ago

  You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.

• 
  Eden☦️ (@eden14900) reported 19 minutes ago

  @Shawhelp Outage issues in north haven

• 
  DJ Phoenix (@DJPh03NiX) reported 21 minutes ago

  @Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.

• 
  Bella Bee (@SmileyYYC) reported 22 minutes ago

  @shawhelp 50 minutes on support, getting transferred to 3 agents. And still no answers. Damn how I wish y’all didn’t merge with #Rogers