Shaw

Shaw Outage Report in Sydenham, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sydenham, Ontario 02/02/2026 09:55

February 02: Problems at Shaw

Shaw is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Kitsilano65 Christine March (@Kitsilano65) reported

    Hey @ShawInfo I’ve been on hold w customer support too long. When did you decide I should receive email bills? I prefer paper bc they don’t get lost in my email inbox. I now am 2 days late for my payment. Please assure me I won’t get dinged with a late payment fee.

  • toddrea Todd Rea (@toddrea) reported

    @Shawhelp Over 7 hours here with no phone or internet. No redundancy? How can it be down so long? Pretty sad.

  • JonJennings Jon Jennings (@JonJennings) reported

    @stickers66 @ShawInfo Funny! This is when I usually boast about my flawless Telus setup... except it went down yesterday. No ability to short-cut the script, had to factory reset the modem twice before they'd check with provisioning dept and discover they'd forgotten there was an account on the line

  • epicfailfez Fez - Epicfail #DogeCoin #DogeCoinArmy (@epicfailfez) reported

    @Shawhelp it's been 5 hours and the network is still down......this is horrible.

  • MMMMMMMMMMaaatt Matt (@MMMMMMMMMMaaatt) reported

    Still waiting for replacement SIM card from @RogersBiz ... glad I have my reliable home cell service with @TELUS! Feeling sorry for those @ShawInfo customers about to be taken over by Rogers!

  • DyingOfBoredomm Dying of Boredom (@DyingOfBoredomm) reported

    No service for anything and for multiple hours in edmonton. What a great service you provide... @Shawhelp

  • musclematters Muscle Matters (@musclematters) reported

    Our phones and internet are down (still). @Shawhelp has been promising quick resolution all day, but still hasn't come through. If you need to reach us, maybe try carrier pigeon?

  • jaielperez Jaiel Perez (@jaielperez) reported

    @AnjaKaradeglija @Rogers @ShawInfo This is horrible news for Canadians. We need more independent companies not mergers.

  • mvbenter Mike Benter (@mvbenter) reported

    @604Now @AboutRogers @ShawInfo Not hard to figure out jobs. Reason companies merge is ton be more profitable after job redundancies are eliminated. Calgary corporate will disappear and be absorbed by Toronto and customer service will probably move to the east as well Rogers track record on merger is is abysmal

  • shaolinmonks4 shaolin_monks (@shaolinmonks4) reported

    @Shawhelp Seems to be back now. Lots of issues last 24 hours. Have had to power cycle the modem 3x.