Shaw Outage Report in Terrace, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Terrace, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Olga Scherbina
(@OlgaScherbina) reported
Does anybody else have serious problems with @ShawInfo? It is unbelievable how bad it is and has been for days now. Makes it difficult to work from home. It is close to impossible to get a hold of anybody there to fix it. #poorcustomerservice #InternetEssentials #BritishColumbia
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Rajdeep
(@dixincider88) reported
@Shawhelp I’m just trying to play Some cs go and your **** internet keeps going out
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Zach Fleisher #StayHome
(@Zach_Fleisher) reported
In addition to services being incredibly and increasingly unreliable, just read that @Shawhelp is going to be charging more for internet in the New Year. Does that mean the service will actually allow for 2 Zoom calls at once?
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Jason Bouwmeester
(@JustAnotherJay) reported
Seriously @shawinfo? You're rep messes up by ordering me service when I didn't agree to the new terms, then cancelled the new order and now I have no internet or tv and s/he is not replying to my DMs.
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💚 🇨🇦 Jay D 🇨🇦 💚
(@jay_d_09) reported
Just got off the phone with @Shawhelp and their customer service has gone significantly downhill since offshoring the customer support people. The claim they don't have a loyalty department anymore and if that is the case it's very disappointing 😟 @ShawInfo #badcustomerservice
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Karl @ MyWinePal 🍷🍁
(@mywinepal) reported
Today I switched from @ShawInfo to @TELUS for my internet and cable services. The service by the Telus service person was excellent. #kudos
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Tyler Neilson
(@tylerneilson) reported
from
Prince George, British Columbia
@Shawhelp my home internet went down shorty after 3pm PT, and is still down - orange flashing light on Bluecurve Modem. I’m in #CityOfPG - is this a known outrage, any suggestions to get things working again?
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Dlcarlson
(@dcarlson_dlc) reported
@ShawInfo so glad I pay for high-speed.... No wonder my blue curve sucks
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cadria04 🇨🇦 🦉
(@cadria04) reported
@ShawInfo @Shawhelp Once again my Shaw is down. Yesterday, I had a helper leave to go to a meeting, then I got timed out & when I got someone, I asked a question that they should have known but it took forever. Shaw chat used to be helpful but one told me he was working on...
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मुराद
(@murad532) reported
@Shawhelp Internets been down for the last 20 mins, helpp!!