Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 03/13/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TheNeilInstant Neil Instant (@TheNeilInstant) reported

    @kel_varn @Shawhelp Still not working, never had this problem. Very frustrating

  • Doraemon_Facts Slightly Interesting Doraemon Facts (@Doraemon_Facts) reported

    @sunnydelight @ShawInfo literally the only good wifi service in bc

  • LattMowen Latt Mowen (@LattMowen) reported

    @Shawhelp just want to join the party of people whose bluecurve tv app suddenly won’t stream to chromecast although every other app works fine. I don’t need any help though I’ll just wait for you guys to update the app with a fix thanks.

  • CaraFTW1 Cara (@CaraFTW1) reported

    @Shawhelp I get you don't support Chromecast on this account but what would have changed in the past 24 hours for me to no longer cast from the Blue Curve app while every other app on my phone has no problem casting. This is a question about your app.

  • G0P15T0N5 Eric Chaboyer (@G0P15T0N5) reported

    @ShawInfo @telus I am getting fiber optic wifi most likely. My console will be right beside it, would the signal be even stronger if I plugged it in with Ethernet cable?

  • Chalkhillblue4 And B (@Chalkhillblue4) reported

    @Shawhelp what's going on with the outage in the Lions Bay area. Our pvr box won't even power up, and the other boxes won't connect...I spoke to a tech, and he insisted I could watch tv (nope) and to call back after the outage...a tad bit frustrating!

  • PhukSoSick PersianBlood (@PhukSoSick) reported

    @ShawInfo Absolutely garbage company with worst internet causing me a lot of money for frequent disconnection paying $120 just for their internet service! DO NOT RECOMMEND PEOPLE.

  • sumicatherine Sumi (@sumicatherine) reported

    @Shawhelp Well I’m not sure if there is a recording issue since I don’t currently have any internet. Are there any outages right now In the lower mainland?

  • SupaFlyis187 ᗩᒪᒪ ᑕᖇᑌᑎK (@SupaFlyis187) reported

    @Shawhelp just hung up on me because the gentleman named Kenyan could not help with my internet.

  • kabalguy 𝘒𝘢𝘣𝘢𝘭𝘨𝘶𝘺!🇨🇦 (@kabalguy) reported

    Me - hey Shaw. Having a lot of trouble with a digital box staying connected. @Shawhelp - yeah. You got too many wireless devices causing interference. Figure out what's causing interference then your box will work. #ShawAppChat.