Shaw

Shaw Outage Report in Terrace, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 02/07/2026 17:10

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MRuss79935209 M. Russ (@MRuss79935209) reported

    @Shawhelp You mean the 174th look? Wasted all day again. whats the point? Your support is dismissive and doesnt do anything im done. Like no joke its like orgs and the people who stole power want Canada to just burn. then the passive aggressive placation to save face for the cultists

  • czitys riyu (@czitys) reported

    @Vi_in_Van @Shawhelp Damn so sorry I intern with em could assist in retrieving it

  • Niravsurani Nirav (@Niravsurani) reported

    Horrible Horrible customer support at @ShawInfo disappointed! 6 years with you guys and I have never been this frustrated. Been calling you guys since 2 weeks for a simple billing issue which you cant fix. Your reps make fake promises to call back every single day.

  • collingoertzen the locksmith (@collingoertzen) reported

    @ShawInfo very unreliable internet can't get cisco or Arris to work with your network and is out 🙄 @sasktel will be a better option

  • eventbarters Matthew Fougere (@eventbarters) reported

    Youd think @shawinfo would be better at insuring that their employees are properly trained. I gave him many opportunities to come clean and be honest. He is a liar, I am sick of it. I know him from many phone calls, he is not a good person to help me and no one will because of it

  • Jclynlrch JACLYN LAROCHE (@Jclynlrch) reported

    @Shawhelp @ShawInfo internet outage panorama nw Calgary?? ETA?

  • sapphire_sass Becca @ inside voices (@sapphire_sass) reported

    @Shawhelp hihi is the internet down in Langley, BC right now? We tried resetting our router after it completely stopped working and now it won't reconnect

  • MannyChehil ConfusedCDN 🤓 🚀 💘🌎 (@MannyChehil) reported

    Shaw is down again! Shaw went down at February 8, 2022 at 12:05AM in Langley. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. shawhelp

  • Vi_in_Van Vianne Bacchus (@Vi_in_Van) reported

    @Shawhelp I will not get in line again. I will not explain for the 10th time to a bot. Have someone ‘real’ call me at my home number to resolve YOUR TECHNICAL issue #shawhasnocustomerservice #shawhelpisnohelp @ShawInfo

  • DudeImYourMom Dude I’m your mom (@DudeImYourMom) reported

    @Shawhelp Well that does not solve the problem either. I am getting waaay more than that.