Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 11/22/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jasongradwell Jason (@jasongradwell) reported

    @Shawhelp just got home from work and Bluecurve Tv is down, but internet is working..

  • McBridesBakery McBrides Bakery (@McBridesBakery) reported

    @Shawhelp Is your business portal down? Catching up on the books and want to access online bills for reporting.

  • MrPaulBae Paul Bae (@MrPaulBae) reported

    @Shawhelp Hi! Is there an outage in Lions Bay? Lost internet about 20 minutes ago.

  • goomster666 goomstar (@goomster666) reported

    @shawhelp what did you do to my wifi why is it so slow now i ain’t paying for village wifi

  • abredohl Alyssa Bredohl (@abredohl) reported

    @Shawhelp internet down in Saskatoon. Any idea when it will be back? I’m trying to work from home and need to plan if I will have to go into the office.

  • frdarryl Fr. Darryl Millette (@frdarryl) reported

    @Shawhelp Thanks again. Through the chat we figured it’s an issue that a technician needs to come and fix. Appointment has been made. I also want to give huge props to the chat support person (wish I had the name) - very thorough troubleshooting and super helpful! 👏👏👏

  • DwightLester ... (@DwightLester) reported

    @Shawhelp Internet is down in canmore three sisters area.

  • jesseiscanadian Jesse Short (@jesseiscanadian) reported

    @Shawhelp Hey Shaw, we have a client in Nanaimo on a Shaw business account, and suddenly their max MTU has changed, Shaw support is lying and saying nothing has changed, I need escalation and to confirm with your operations team before we change setting on client site. Thanks!

  • JasonKamoh J.kamoh (@JasonKamoh) reported from Abbotsford, British Columbia

    @Shawhelp is there a outage in abbotsford?

  • davedotca Dave Teixeira 🎧 (@davedotca) reported

    Hey @Shawhelp had a call from 833 749-3128 claiming to be Shaw and offering to upgrade our services free of charge. Broken English and asking to confirm info you would have on file. If it was from you YIKES! If not you, heads up.