Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 03/23/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Blackmorecrest Blackmore Crest🇨🇦 (Pre PNGtuber Debut) (@Blackmorecrest) reported

    @Shawhelp I put over 100 dollars a month into my service, the very LEAST you guys can do is try to keep it live for a DAY without being disconnected from your DNS or nonsense like this.

  • Blackmorecrest Blackmore Crest🇨🇦 (Pre PNGtuber Debut) (@Blackmorecrest) reported

    Hey, is anyone @Shawhelp even remotely able to do their job? 40 minute hold to check the status of my internet connection and a reason as to why the internet is down and has been for over an hour.

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    “We are (and have always been) prepared to acquire @ShawInfo and to continue to offer bundled services to its 450,000 customers’… #Globalive is the only prospective buyer of @FreedomMobile prepared to acquire those ‘increasingly valuable’ customer contracts.”🤔 #competition

  • rrcool53 rrcool 🇨🇦 (@rrcool53) reported

    @Shawhelp Unable to communicate with login server

  • TheAntiShaw SleepyGangTV (@TheAntiShaw) reported

    (1/3) I'm a university Student who uses shaw internet as it is the only provider in my area. Constantly we are facing outages, minimum once every hour. @Shawhelp refuses to do anything about it, I have failed an exam because of my internet going out. The help line is rude,

  • kdawgmaster Ken (@kdawgmaster) reported

    @Shawhelp The solution is I have to bridge with a router because it doesn't have the function because you guys dont want to support a basic function in routing.

  • mkleymc Mkley (@mkleymc) reported

    @Shawhelp are you going to reimburse me my phone data? I have to hotspot for my work. The area has been down for four hours now..

  • M_S_Fricker Mike Fricker 🇨🇦 Christian Priest ASD C-PTSD🖖☯️ (@M_S_Fricker) reported

    Hey @Shawhelp . Your service sucks. I am sick of it dropping out without warning. If you are doing maintenance send out a mass email to all accounts. I'm going to get my wife to switch to some one more reliable if our monopolistic telecommunications market offers any.

  • kerylong33 Kery Long (@kerylong33) reported

    @Shawhelp any reports of internet issues in Falconridge? We have a solid wifi connection but no internet beyond that.

  • Mishee22 Michelle Kozma (@Mishee22) reported

    @Shawhelp is there an outage in Colwood?