Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 02/08/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • joshuahaywood Joshua Haywood (@joshuahaywood) reported

    Here's the deal. Tired of unreliable @Shawhelp internet and paying $160 a month #byefelicia. Here is a chance for @TELUSsupport and @Novusnow to win a new account. Let me know what amazing deals you have and you can gain a new customer by end of week.

  • ChadOhman Not-in-Hawaii Chad 🌸 (@ChadOhman) reported

    @JulieRohrYEG @ShawInfo Get yourself a 50ft ethernet cable. Plug directly into Shaw's router. If it's not any better it's Shaw's problem. Next step? Ditch Shaw.

  • joefroh Joe F (@joefroh) reported

    @Zach_Fleisher @Shawhelp What's going on? I'm not a shaw person but I do know more than the average bear about networks. Maybe there is an obvious issue that is something you can fix without them...

  • nivende2 David Niven (@nivende2) reported

    @JulieRohrYEG @Shaybeerta @ShawInfo If you are close to the router you want to use the 5 ghz wifi band. Further away, the 2.4 ghz band. Android phones have an app to test signal strength around your house.

  • Boyd0H Boyd0H (@Boyd0H) reported

    @Shawhelp Hello, wondering if there is an internet outage in my area

  • nivende2 David Niven (@nivende2) reported

    @JulieRohrYEG @Shaybeerta @ShawInfo I have had problems when a neighbour is on the same Shaw or Telus channel as my router. Shaw would know how to fix that remotely by accessing your router .

  • dannyyo80475245 danny young (@dannyyo80475245) reported

    @ShawInfo your radio people are sounding stupid you cannot talk about things you do not have and tin can and string tech. a joke! pull up your socks!

  • vaz_s vaz (@vaz_s) reported

    @ShawInfo hello, will the internet outage in Banff be fixed soon ?

  • commpro123 Jim misses Hawaii 🏝️ (@commpro123) reported

    @Shawhelp hi there. Are you having issues in Sherwood Park Alberta? I have no cable or internet. I've rebooted my Bluecurve modem but all I get it a yellow/orange flashing light.

  • turbulentio Digi (@turbulentio) reported

    @JulieRohrYEG @ShawInfo 5/ Run trial web casting sessions. If the signal is still poor. Switching ISPs might be an option. Pls keep in mind that the trial sessions need to closely resemble the traffic generated during the event. So you need a trial session w/ the same # of expected guests or greater.