Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 11/07/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • opium2k opium2k (@opium2k) reported

    @Shawhelp Out of curiosity, if I had an internet plan on a contract that ends September 24, how much would the cancelation fee be if I were to cancel today and how much is the fee effected by each month I wait?

  • wyzewon RQ (@wyzewon) reported

    @Shawhelp hi there would you happen to have an eta on the restoration of services for the outage in Tuxedo Park in Calgary?

  • harman1954 *** Harman (@harman1954) reported

    @Shawhelp NHL Center ice not working again. Channel 621 is supposed to be a game and nothing

  • truebusterflash busterflash (@truebusterflash) reported

    @Shawhelp having internet issues?

  • BigBadBeaver74 BigDaddyJay🇨🇦 🇮🇪 (@BigBadBeaver74) reported

    @Shawhelp No. No its not. Tried twice and both times I get the recording to call back during business hours. Tried chat help and they were closed too. No worries, Telus is offering us deal now anyway. Thanks.

  • Savitar179 Savitar (@Savitar179) reported

    @Shawhelp you're about to lose a customer of 40 years... Good job!

  • RobertSlaney2 DrinkerDialer (@RobertSlaney2) reported

    @Shawhelp You have left me with no internet or TV service for 3 days. You are an evil company. I will make it my mission for the rest of my life to tell everyone I know how I’ve been treated by you

  • torchwook Samwise Bigdickenergee, PhD (@torchwook) reported

    @Shawhelp there's literally nothing, your website says to sit right and so do the techs on chat. Basically - I'm paying for no service here.

  • KAmbrosone Karen_A1976 (@KAmbrosone) reported

    @Shawhelp why do the wireless receivers cut out all the time? Anytime I reach out there is never a solution.

  • RobertSlaney2 DrinkerDialer (@RobertSlaney2) reported

    @Shawhelp Not even a call from Jay. Not like I was expecting much from the terrible customer service I’ve gotten from Shaw anyway