Shaw

Shaw Outage Report in Terrace, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 03/11/2026 22:45

March 11: Problems at Shaw

Shaw is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Dani_NFLfan Dani (@Dani_NFLfan) reported

    @Shawhelp the internet connection in Edmonton has been very intermittent the last few days and evenings. It keeps going down and coming back on.

  • KimPigSquash Kim Goldberg (@KimPigSquash) reported

    @Shellz_Campbell Totally! Person shouldn't be cut off from all communication on gulf island in global pandemic. What if he has medical emerg or injury that prevents him hiking to neighbor's house to use phone to call for help? @Shawhelp should be prohibited from putting someone at risk this way

  • ride_rd Cathy Richards (@ride_rd) reported

    @Shawhelp HBO/Crave is going to fail in Canada if we keep missing out on hot items that the US gets.

  • joncampbell Jon Campbell (@joncampbell) reported

    @Dani_NFLfan @Shawhelp Is it only down for a minute or two at a time?

  • Videogamefan191 Videogamefan1990 (@Videogamefan191) reported

    @ShawInfo don’t ever sign on with this company. They are a bunch of liars that will lie to get a sale, pressure you on to sign up and then when you do. You don’t get what you were promised and they don’t fix it instead they will charge you extra to fix their lies. #worserviceever

  • EvanKrosney Evan Krosney (@EvanKrosney) reported

    @Zach_Fleisher @CCTS_CPRST @Shawhelp The CCTS is awesome. I reached out to them when Bell messed up a feature on my account, and they forced them to fix the issue after multiple reps at Bell told me it couldn't be done.

  • SpritePd Paula (@SpritePd) reported

    @Zach_Fleisher @CCTS_CPRST @Shawhelp Need to look into mine with Bell. Horrible

  • dldt546 Louis (@dldt546) reported

    @ShawInfo what's going on? Trying to reach you, but your phone doesn't work (the line just went dead - am I on hold, or not?). Your fancy live chat thing doesn't work, your apple messages thing doesn't work. How does one get a hold of you? Are you there? Hello?

  • GenJRoc Justin Ralph (@GenJRoc) reported

    I’ve had my Shaw @Shawhelp account since 1999. This is the first time I’ve been called rude as they are doubling my monthly fee for less service after 21 years do I switch to @TELUS ?

  • evilfishyx Lila Roth (@evilfishyx) reported

    @Shawhelp whats going on in abbeydale the internet keeps going up and down.