Shaw outages and service status in Terrace, British Columbia

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Don T Beakunt (@truebusterflash) reported 1 minute ago

  @Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers

• 
  Guy_Barnabe (@GuyBarnabe) reported 8 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Mat Thomas (@EmptyUK) reported 8 minutes ago

  @Shawhelp Actually I called and it said there is a known outage. Any idea what’s going on?

• 
  bc_2025 (@bc_2025_vision) reported 13 minutes ago

  .@Shawhelp is #Shaw help gone ...

• 
  Ravi Poojara (@RaviPoojara_rp) reported 14 minutes ago

  @Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the

• 
  bc_2027 (@bc_2030_vision) reported 19 minutes ago

  @Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.

• 
  Marty Chan (@Marty_Chan) reported 19 minutes ago

  @Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.

• 
  Rick Alsop (@RickAlsop) reported 20 minutes ago

  @Shawhelp Yes still issues as its not working

• 
  Sean Bonner🔥 (@seanbonner) reported 20 minutes ago

  So everyone with @Rogers @RogersHelps @Shawhelp home internet in Vancouver has no connection and none of their service outage reports are even mentioning it.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 25 minutes ago

  @Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.