Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 01/30/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TarynJules TarynJules♥️🤝♥️ "I Can Only Imagine" WomensRights (@TarynJules) reported

    I have done the work of 50 ppl today & it's only 3:45pm and I will pay for that. While on a business call, phone disconnected. I waited for the person to call me back, only to find out the problem is on my end. DAMN @ShawInfo AGAIN! Last week, the cable. Always something.

  • lmschaal She Says So (@lmschaal) reported

    @Shawhelp Is there a service outage in Calgary SE right now?

  • JeivikS76 Jeivik Sutariya (@JeivikS76) reported

    @Shawhelp Is there service outage in Kamloops, BC?

  • MASF1HERE MASF (@MASF1HERE) reported

    @Shawhelp No doubt ppl in the neighborhood are contacting you guys en mass about the issue. I'm sure it'll get sorted sooner or later. Seems as if people all over the city have been complaining about shaw internet services today. Canon Ridge is experiencing an outage. It's a small area..

  • rocko_ca Trev (@rocko_ca) reported

    @Shawhelp Can you please put a note on my file so when I call they know what the problem is . Had issues since I changed over to Blue Curve.

  • ChefMPhillips Matt Phillips(he/him) (@ChefMPhillips) reported

    @Shawhelp looks like we are down all over downtown? 4th time today, really hard to run a business without internet...

  • therealb0wser The Rev. Jason Mitchell (@therealb0wser) reported

    Is it @TELUSsupport? Is it @Shawhelp? Who will be the winner in the Battle of the Bad Box?

  • sheloveskhier1 lawrence (@sheloveskhier1) reported

    @Shawhelp why is my wifi down?

  • curious_autumn brook (@curious_autumn) reported

    @Shawhelp Hi is there an internet outage for postal code V6V 1K2. If so, when do we expect the service to go back online?

  • newbornindie Leanne (@newbornindie) reported

    @Shawhelp sent a dm for some support on contacting someone