Shaw Outage Report in Terrace, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Terrace, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (66%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Exhausted Cupcake🖤💀👻💜
(@grumpy_kitty) reported
Called @Shawhelp today to see about getting a new modem mailed to us since ours is old & we've been having slow wifi for weeks. But of course, while talking to them, speeds were fine & the guy said I'd have to upgrade my plan to get a new one. -__-
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Tommy Levi
(@tslevi) reported
@Shawhelp my 5g network keeps disappearing
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CrownCity
(@CityBlogger123) reported
@ShawInfo does your mobile service offer 5G?
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Ninsong
(@Ninsong3) reported
@Shawhelp Still waiting to hear from a supervisor. Been a week with basically unusable internet. Really disappointed in Shaw service
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Andie Stewart
(@Andiecamille) reported
@Shawhelp I off the phone with a @ShawInfo rep who actually confirmed that if I don’t sign a 2year contract, the rate for the same service is not guaranteed. I don’t know anyone who even has cable anymore, this is a horrible way to retain your existing clients. @BBB_BC
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laZybuddhagaming
(@laZybuddhagami1) reported
@ShawInfo Your service has been ****** for the last 10 hours
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Guillermo
(@Guiller81590395) reported
@Shawhelp I've been having this issue quite frequently this year. Not sure if it's normal, but I shouldn't have to be having this issue this frequent. Poor service, having to reboot moden up to 3 times a day at times is not what I pay for.
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Peggy 🎮🇨🇦 {HGG}
(@_Ophelia_Payne) reported
@ShawInfo are there any ongoing issues in Morinville? My internet has dropped 3 times in the last hr. Same thing happened yesterday morning too. Not very good when trying to work from home
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Chris
(@CgyChris) reported
.@ShawInfo @shawhelp We will be almost 48 hours without internet or cable. A technician was working up the pole behind our place yesterday and then nada. First service call we can get is Thursday morning. Not impressed. Is this what you consider good service?
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Hugh Leung
(@HughLeung) reported
@TELUS my @Shawhelp 2 year 300MB contract expires next month and they’re asking me to renew and pay more monthly. You guys got anything for me to make the switch? I’ve been using Shaw for years; down to make the switch if I can pay the same or save.