Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 03/15/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • seachellesocial Michelle Mlcak (@seachellesocial) reported

    So, so, so beyond upset that @Shawhelp locked me into a contract without my knowledge. No spoken word, no signature, nothing. @TELUS has an incredible #BlackFriday deal and I just wanted to see if Shaw had a lower cost I could take advantage of. Not a happy customer right now.

  • ABigGayLetsPlay The Big Gay Let's Play #BlackLivesMatter (@ABigGayLetsPlay) reported

    @Shawhelp Nah, we’re good thanks. Already looked into replacing this with @TekSavvyBuzz for much less per month and less hassle. Thanks though! We’ll be in touch when we’re ready to cancel!

  • NorthVanMike NorthVanMike (@NorthVanMike) reported

    @Shawhelp i still need my issue resolved. it's been several days. all info is ongoing in DM.

  • _dill9pickle Dylan (@_dill9pickle) reported

    @Shawhelp My internet service hasn't been the most consistent recently. Also, I've been feeling somewhat worried about the security of my router as I've gotten a few notifications from several devices saying out is network is not secure.

  • ifeelgoofy Ifeelgoofy (@ifeelgoofy) reported

    @Shawhelp are there email server issues in BC Interior?

  • angelena_12 Angie Liu (@angelena_12) reported

    @Shawhelp not impressed w/ loyalty. I've had many issues & contemplating changing to Telus after 10+ yrs of being with shaw. No great promos, offered to call me if something comes up? What!? Offering me free stuff I don't need isn't value. #GoToTelus

  • seancapri Sean Capri (@seancapri) reported

    @Shawhelp is there an outage? My internet is down again. Power cycle does not seem to fix. I have this issue far too often.

  • Whisperkatt Kathryn (@Whisperkatt) reported

    @shawhelp hello, my internet has been down for the past 3 hours in SW Calgary. Any reports / updates?

  • otipemsiw The Reverend Lady Clarence Cleerwater Revival (@otipemsiw) reported

    @whoa_parker @ShawInfo holy crap that's so gross I'm so sorry you were made to deal with that jfc

  • whoa_parker parker (@whoa_parker) reported

    Aaaand they said the internet is reactivated but it's not. After 30 minutes of talking to the most combative and unhelpful @ShawInfo customer service agent ever 🙃