Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 02/04/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rdubs80 Team dubs (@rdubs80) reported

    @Shawhelp really Shaw? Clearly this is a widespread issue. And your token response of 'try these steps' doesn't fix anything

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @DeanEdmonton @NickPaisano @Shawhelp Your right. The DM and trouble shooting is their way of placating pissed off customers but never a resolve. When it is so wide spread how can problem be in individual houses. But they are gone so no resolve again

  • LiveItLiveLife Brian Maxwell (@LiveItLiveLife) reported

    @Shawhelp Help? Ha ha ha. You've given no information to why my Edmonton Internet and Cable is total crap tonight.

  • CoachKyle917 Kyle Wagner 🇨🇦 (@CoachKyle917) reported

    @ShawInfo wow TV really sucks this weekend. Any refund to loyal customers?

  • larrywedgewood Larry Wedgewood (@larrywedgewood) reported

    @Shawhelp Experiencing TV and Internet outage and poor service. TV and internet go down intermittently, (every 30 secs) and when it's not down, sound cuts out picture freezes. Internet is slow and unreliable and cuts out. The area is West Edmonton, Belmead, T5T1J1

  • tattva5 Tattva5 (@tattva5) reported

    @NickPaisano @Shawhelp Same here, settled down now.

  • ShaunPiercey Shaun Piercey (@ShaunPiercey) reported

    @Shawhelp cable issues again with channels glitching and freezing and audio issues. This is getting to be a common issue and Shaw needs to step up and fix this once and for all or if not your competition will be very happy to welcome new customers!!

  • Temporalengine Prince Of Hollywood (@Temporalengine) reported

    Hey @ShawInfo , your brand is about consistently lying to your customers and following up with ignorant service. Was that a strategy you planned out or is it just that you hire the right people to consistently perform like that?

  • JordanJWeber Jordan Weber (@JordanJWeber) reported

    Shaw Internet is always down. What an absolute joke of a company pulling this stunt on a Sunday night. The amount of money you guys charge you don’t have the right to be down for a single second. @Shawhelp #shaw

  • terryballantyn7 terry ballantyne (@terryballantyn7) reported

    @GroseAndrew @Shawhelp It’s becoming a daily thing! So sick of contacting Shaw and being treated like an idiot!