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Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TJHarrison63
    Thomas Harrison (@TJHarrison63) reported

    @Shawhelp Internet is still down in St Albert......help

  • cursethewicked
    Exodus 22:18 (@cursethewicked) reported

    @ShawInfo 👈WTF is up with service on Vancouver Island?!?? It’s now 3:12 am and service has been interrupted since 10 pm last night!!!🤬🤬🤬🤬

  • stang8869
    James Aspinall (@stang8869) reported

    @Shawhelp I've done everything that I've been told the last 5 times. I can't fix your equipment that isn't on my property. I've been messaged and told to go to the CBC Consumer Watchdog because of the duration and severity of the issue. Good idea.

  • DavidPatterson6
    David Patterson (@DavidPatterson6) reported

    @Shawhelp Thanks but strata so no dishes. Already sent a note to Global TV consumer reporter on this. If you cant provide service, you should not charge contract cancellation fees..

  • stang8869
    James Aspinall (@stang8869) reported

    @Shawhelp Great, i have to wait until the 18th for service i have to pay for that has broken the same way outside of my residence 3 years in a row. Some of us have to work from home? Do you cover lost wages for not fixing a recurring problem? 5 times the exact same issue in 3 years?

  • xynskar
    Xynskar (@xynskar) reported

    @Shawhelp hey how about informing us on why you guys can provide internet yet??? Or what the ******* problem is??

  • tojules_gale
    Jules (@tojules_gale) reported

    @Shawhelp When is service is Crossfield being restored? Internet and cable have been out most of the day.

  • stang8869
    James Aspinall (@stang8869) reported

    @Shawhelp I'm on Shaw Mobile because my internet is not working, and i can't connect to that link.

  • nekomajokko
    hi (@nekomajokko) reported

    @Shawhelp fix your damn **** in downtown edmonton

  • chriscorrigan
    Chris Corrigan (@chriscorrigan) reported

    Hey @Shawhelp i have a question. Why do you keep phoning me and asking if I want a new package? I have said no. I appreciate the Internet service but your customer service has crossed the line into spam.