Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 11/19/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Calgaryman1 @Shawhelp Shaw has been glitching since November. Used to be isolated to SN360 and a couple other channels, now it’s freezing on most channels for a few seconds and kicking back in. Was offered a credit in April, never got that either.

  • gfliverpool9966 🇻🇨💙💛🇺🇦 The G.F. Liverpool™© 🇺🇦💛💙🇹🇹 (@gfliverpool9966) reported from Winnipeg, Manitoba

    @Shawhelp We are having signal loss issues on various TV channels at this time (ShowCase and WWE are just a few examples).

  • MrWickDoe Real ones know (@MrWickDoe) reported

    @gregobr @AnthonyLacavera Is with 5G as we all know @ShawInfo did not buy any spectrum for them cause they damm well knew they was gonna sell and did not want to provide any form of help just in case they had to sell. But really 5G is okay. Ppl want lower prices and good coverage n great roaming plans.

  • Patches439 Zero439 (@Patches439) reported

    @Shawhelp is there internet issue this morning my gaming keeps dropping out mid games.

  • Ml2laing ML2Laing ✌️ (@Ml2laing) reported

    @Shawhelp cannot seem to send or receive email. Error first occurred at 3:06 pm Is there an issue in Calgary?

  • Dongo_Junior WangChung2Nite (@Dongo_Junior) reported

    @cenobyte3 @Shawhelp Webmail is working, just activesync on the IPhone having issues.

  • bekindbecalm2 L.F 🇨🇦 (@bekindbecalm2) reported

    @Shawhelp Are customers having issues accessing their Blue Curve accounts?

  • norm_cher cheryl holmgren (@norm_cher) reported

    @Shawhelp This is the living room box not working waa what I meant..

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @gfliverpool9966 @Shawhelp Is it mostly SN360 and freezing/glitching on some other channels? Been an issue for us since November. They keep telling us to call techs. Techs keep calling head office and are told it’s a known issue. Offered a credit in April, never saw anything on my recent bills.

  • JorgeMatias679 Jorge Matias (@JorgeMatias679) reported

    @Shawhelp Your having cable service issues in Williams Lake BC and that also applies to your internet. Did someone take out a critical utility pole? When do you think it will be fixed?