Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 02/10/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • janjette JanineGio (@janjette) reported

    @afterexposure @weathernetwork @ShawInfo That format is awful, don’t go near it anymore.

  • koala33 Sherry Krinbill (@koala33) reported

    @Shawhelp anyone else having problems with the Shaw cable and internet tonight in the Courtenay BC area

  • CreatiionSinful CrEaTiiOn_Sinful (@CreatiionSinful) reported

    @Shawhelp wtf man im in north Edmonton and still lost wifi ******** and no tech to talk to man I might have to switch services

  • CCanadianAB ⚜CC⚜ (@CCanadianAB) reported

    @Shawhelp Come out when I know the issue and can deal with it myself, but I will get in a Que line, be dropped 4 times like I have in the last month, get frustrated and still not have my issue solved. It's the same reason I didn't have Internet on my birthday.

  • Jaspree02912742 Jaspreet Singh 🇨🇦 (@Jaspree02912742) reported

    @Shawhelp I'm paying every month for ****** internet, all the time is internet down. Right now I feel like why I chose your service? It's a pretty horrible service to be honest.

  • CalgaryBluesky 🌤️CalgaryBluesky 🇨🇦🇸🇰 ♥️💉💉💉🤬Shaw (@CalgaryBluesky) reported

    @Shawhelp NO. Because every time I do that, and it's been multiple times now, I get the run around and then a "there's nothing they're going to do" anyway. Just a waste of my time. And that's after escalation. So NO. As soon as my contact is up you've lost me as a customer for good.

  • SteveD71 Steve D (@SteveD71) reported

    @Shawhelp That I’m paying for monthly. The lines out back are so bad tech surprised it works at all. Only have cable with shaw. Those lines also need upgrades as tech changed all connections in the house

  • rlhnyvr Rose Hillier 🇺🇦 (@rlhnyvr) reported

    @Shawhelp Can you help with mobile issues or do I go elsewhere?

  • honey_dangerous McMermaid (@honey_dangerous) reported

    @Shawhelp my service is out. Been almost an hour 😑

  • CRoughfoot Dom Sesto (@CRoughfoot) reported

    @Shawhelp @deirdrestatham Thankfully, the service for the internet came back a little after the hour it went out. Much appreciated!