Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 02/23/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JustCariL x - Cari (@JustCariL) reported

    Just a girl, waiting for @ShawInfo to restore service so I can watch the morning news and get a little work done #FirstWorldProblems

  • Osunoseichin curtis mason (@Osunoseichin) reported

    @PaulDoroshenko @ShawInfo Just received my Starlink to try for internet service as my Shaw continues to have slow down and no service in my location

  • GeoffLWright Geoff Wright (@GeoffLWright) reported

    @mcmanus17 @Sportsnet @Shawhelp I get Nucks Seattle no problem. So it thinks im in pacific region.

  • sarahlehuray Sarah McShane (@sarahlehuray) reported

    @Shawhelp our outage is currently into 12 hours. This is NOT ok and not what we’re paying for….

  • SaviSoundScript Savi Sound & Script (@SaviSoundScript) reported

    Hi @Shawhelp. Are there service issues in south calgary right now? Internet had been super slow and choppy all day.

  • s_u_c_h_y Stewart (@s_u_c_h_y) reported

    And still no response from @TELUSsupport . Support agents not responding on chat, no appointments until next week on the app. Horrible service. Time to switch back to @ShawInfo #telus #shaw

  • JustCariL x - Cari (@JustCariL) reported

    @DarshanVancity @olive_jackie @Shawhelp Hard to imagine what could have happened that is so difficult to fix

  • ELLISCO59825771 Ellis Cooper (@ELLISCO59825771) reported

    @ShawInfo I came to Shaw to get away from #RipoffRogers and #BullshitBell. WTF have you done now ffs...

  • mig30m6 mig30m6 (@mig30m6) reported

    @PaulDoroshenko @ShawInfo It also doesn't help that as of next week There are part of Rogers Communications which has their own nasty habits

  • redgypsee Deborah Robinson🎨🎹🎸🎤📝📷⌨️📚✂️💄🙌🧘‍♀️😻🇨🇦 (@redgypsee) reported

    @Shawhelp Hey there. I have Wifi but no Ethernet connection & the troubleshooter tells me I have no network address & it's set to dynamic as usual. Is it worth calling in? Is this something your techs can walk me through? I tried various fixes to no avail.