Shaw

Shaw Outage Report in Terrace, British Columbia

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 03/26/2026 03:50

March 26: Problems at Shaw

Shaw is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LizSoutham Elizabeth Southam (@LizSoutham) reported

    @Shawhelp what is going on with the Shaw Gateways? My cable is all screwed up, is this an issue? Or is it just my issue?

  • dorian246 Dtech (@dorian246) reported

    @Shawhelp are you guys having downtime right now in Airdrie? Internet is constantly going down and not working.

  • mike_rowan_van Mike Rowan (@mike_rowan_van) reported

    @Danfkaz @Shawhelp I ported two “By the Gig” lines over already. The good news is that you get 200mb of free data with a 1gb bonus for the first year. The bad news is that there is no automatic data block like Shaw had, and a $10/mb overage fee.

  • IvantheMedium Ivan (@IvantheMedium) reported

    @Shawhelp what is going on with internet in Taradale Calgary? There was a service alert yesterday and this morning we are still losing internet every 5 minutes, then connects, then loses internet, rinse and repeat. What is going on and when is it being fixed? Website says nothing

  • ozdust9 Stacey TC (@ozdust9) reported

    @Shawhelp Is there an outage in Queen Elizabeth, Saskatoon? I power cycled my modem and still nothing

  • rachelrutledg16 rachel rutledge (@rachelrutledg16) reported

    @Shawhelp is there a disney plus problem right now wont conect

  • jskaemjs Joseph Paul (@jskaemjs) reported

    @ShawInfo I have had the worst customer service from Shaw. I got my service installed two weeks ago. And have been trying to resolve an issue. Nobody can help me. I have tried to escalate to management twice now with promises of a call back within 1-2 business days and nothing!

  • timboalogo27 Tim Parker 🇺🇦 (@timboalogo27) reported

    @Shawhelp do you have a service issue in White Rock, BC? My gateway just went down and is stuck on flashing yellow.

  • NecksTuber Some random Canadian (@NecksTuber) reported

    @Shawhelp my internet is down in prince George bc. What's going on its been hours.

  • ravenfairy13 L Ξ ᥫ᭡ H (@ravenfairy13) reported

    @The_Mrs_Ward @Rogers @ShawInfo When I spoke to Shaw Customer service I was told it was a Disney issue & Disney was investigating/fixing. However he didn’t seem to comprehend that my Disney was working just fine on my iPhone app. So if it’s a Disney issue then both wouldn’t be working. Poor customer service.