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Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • juniordog
    ClintHollinger (@juniordog) reported

    @Shawhelp Thanks! It’s a TV issue. Just need an A34 or A35 command sent to his box but the first rep did not have the ability to send that command from CBS. Sent to another line for support. Waiting an additional 30 more minutes.

  • ghostcatbce
    GhostWarrior⚔ 🇨🇦 (@ghostcatbce) reported

    @Shawhelp Help! I turned on my TV & I get you aren't subscribed messages & no sound. Da heck is going on? It was working fine yesterday.

  • SharylJansPhoto
    Sharyl Jans (@SharylJansPhoto) reported

    @ShawInfo I just want to tell you that your website for online shopping and searching for plan options sucks! I find nothing but go into a store. What’s the point of your website? I just want info on internet only. Your cable is getting way overpriced!

  • northvanthrift1
    @northvanthriftscore (@northvanthrift1) reported

    Hey #northvan peeps, who’s having problems with their Shaw PODS? Mine have been down for 2 days and @shawhelp has no ETA on the fix #shawpods #shawgateway

  • sunnyni31
    Sunny (@sunnyni31) reported

    @Shawhelp My WiFi is not working since 4am today!!! And nobody is picking up the phone to solve the problem!

  • NavyBoy88
    🤠 NavyBoy ⚓️ (@NavyBoy88) reported

    @Shawhelp Still not working, we sent a DM as requested, no resolution ... get it together

  • mrsmellark21
    Desiree Bergen (@mrsmellark21) reported

    @Shawhelp @Shawhelp I eventually got on live chat instead and actually found someone who was willing to help, so they managed to help me remotely. Thank you though.

  • GrazCatering
    🇮🇹🇨🇦Graziano's Catering (@GrazCatering) reported

    Has anyone else had issues with @ShawInfo TV today?

  • Nabbitzz
    Nabbitz (@Nabbitzz) reported

    @Shawhelp are there any internet disruptions happening in Burnaby? I've been having issues with my connection since last night.

  • BACullenyyc
    Bruce Cullen (@BACullenyyc) reported

    @Shawhelp - make that all channels showing as not subscribed, but the guide shows them as subscribed What gives? #Help