Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 11/17/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • morningtroll Tina Gillis (@morningtroll) reported

    @Shawhelp are you down in Edmonton? Non-Shaw outage reporting sites show you are. How about reporting it somewhere on your sites?

  • Tools2uTracey Tracey (@Tools2uTracey) reported

    @Shawhelp @OliverOliverorr Chat agent says every single home in lower mainland down and Shaw chat can’t check my home as they can’t look up account as they are having maintenance on their site.

  • morningtroll Tina Gillis (@morningtroll) reported

    @Shawhelp I don't know it offhand. My point is for Shaw to report a massive outage, the reasons for it, and expected length of the outage without customers having to seek out this information from other sources. My texts from my coworkers prove it's not just me.

  • FreeBirdSafety FreeBird Safety (@FreeBirdSafety) reported

    @ShawInfo @ShawClassic Questioning your numbers as the CCTS reports #Shawcommunications is the worst company for violations and screwing over customers

  • Tools2uTracey Tracey (@Tools2uTracey) reported

    @Shawhelp @OliverOliverorr I’m calling head office in Calgary again as my services down again after tech came to home 2 days ago.

  • 10piepiek PK (@10piepiek) reported

    @Shawhelp @Shawhelp I sent a DM with the information a while ago and I have not received a response. My internet is down again and this is becoming very frustrating I need Wi-Fi for work and I have a lot of important meetings to attend

  • HLef Hugues (@HLef) reported

    @MrsFonger @ShawInfo Why were they customers for 40+ years if it’s so bad? Is it possible that maybe it’s just this one time that there were problems? Man... people are incredibly disrespectful.

  • oldguyupstairs Super Seanic (@oldguyupstairs) reported

    @bacon_darth @Shawhelp Yup Outage. This many devices offline should trigger RAC to roll plant technician. All we can do is wait for them to trace the problem and replace the blown mod or fuse.

  • Nicolezand Nicole Marie (@Nicolezand) reported

    @Shawhelp I've sent you a dm, is there any known issues with Bluecurve tv this morning? I can't get into my account.

  • skates2010 Kevin Schellenberg (@skates2010) reported from Squamish, British Columbia

    @malcolmert @Shawhelp “Oh sorry, you never mentioned that you have walls in your house” 🙄