Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 03/25/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Chebitz Cheeb (@Chebitz) reported

    @Shawhelp hey my internet has been cutting in an out today, are there any issues?

  • CamRegier Cam Regier (@CamRegier) reported

    @ShelleyACook @ShawInfo Give them a call/message. They can tell if your service is bad even from outside the house. We had a tech out a few months ago that determined our buried cable was failing and it improved considerably when they ran a temp cable.

  • darrellito D (@darrellito) reported

    @ShawInfo @Shawhelp how long is two step verification supposed to take? everytime.. waiting 10- 20 mins and can't log in. It's not my signal as everything else works.

  • TovarishSR Tovarish (@TovarishSR) reported

    @ZeegersTV @ShawInfo Damn man. Hope this gets fixed asap

  • hockeymom4lyfe Lynn George (@hockeymom4lyfe) reported

    @Shawhelp Thanks for the info. It’s too bad we could with gateway

  • Vandoom_HS Nathan Van Doorn (@Vandoom_HS) reported

    Hello @ShawInfo can you not be ******* garbage? Asking for a friend

  • opiatedforty9 Steve 🇨🇦 (@opiatedforty9) reported

    @MizzzAlia @Shawhelp WWE Network?

  • RealSteveDanger Steve Danger (@RealSteveDanger) reported

    @Shawhelp Have reset the modem but will circle back if that doesn't help. Thanks!

  • II00713239 I I (@II00713239) reported

    @Shawhelp First through the chat ( but agent there said he is not be able to help me and ask me to call customer service and lady there said that she is sending an email to the agent who sell the plan and he will contact me, 3 days and I am still waiting

  • II00713239 I I (@II00713239) reported

    @Shawhelp Hi there, What happened with Shaw customer service? trying to resolve an issue with my account and it is almost two weeks now