Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 03/24/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Mscott_77 Mason Scott (@Mscott_77) reported

    @ShawInfo fix your shitternet

  • IanGFoss Ian Foss (@IanGFoss) reported

    @Shawhelp I did that before I asked here… I can tell you my share internet is not working.

  • IanGFoss Ian Foss (@IanGFoss) reported from Sidney, British Columbia

    Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

  • kannibal25 Terry Thomas (@kannibal25) reported

    @GlenMah @ShawInfo @Shawhelp Calls should be recorded. Call in if you have the date and time to find out who the rep was. Failing that, they can use the work order that upgraded your father's service to ID the rep. I doubt the rep would document this but you never know.

  • drgitakruger Gita Kruger (@drgitakruger) reported

    @Shawhelp . Outage in Springbank Hill this AM. Any news on this? Happened for a few minutes a couple days ago as well but resolved quickly. This time is longer. Thank you.

  • ElleEmmie Carmen Sandiego (@ElleEmmie) reported

    @ecodyl @Shawhelp @kleenpwr Yes mine is also out at 15th and Birch. I spoke to your 24/7 tech help at 3.30am and they said they knew something happened but didn’t know what, so said they were sending someone out to look at it?? Thanks in advance for your help

  • andrew00654110 Andrew (@andrew00654110) reported

    @Shawhelp The chat function is not working on the app, and the CS line just hangs up

  • IslandLooter 🇨🇦 Failed Saving Throw (@IslandLooter) reported

    @gingrbredbeauty @ShawInfo Can verify @shawinfo seeing her connection go down regularly. I remember having the same when I was a customer previously and it was your installers draping cables over fences in people's yards and leaving them.

  • andrew00654110 Andrew (@andrew00654110) reported

    @Shawhelp Home internet is not working

  • mr_pegger K (@mr_pegger) reported

    @Shawhelp Is the Hitron a downgrade in any way? I do need a guest network.