Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 11/23/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyKing15 Tony King (@TonyKing15) reported

    @Shawhelp Is there an issue with Global Calgary? We have had audio but no video since at least Friday. #yyc #Globalyyc

  • TTiessen T-Zen (@TTiessen) reported

    @Shawhelp internet down in Bankview?? Tech was just here this morning and fix my issue from yesterday’s storm. But internet down again since 1230

  • JakeInEng JakeInEngineering (@JakeInEng) reported

    @Shawhelp service outage in Abbotsford, BC. Any chance there’s an ETA to get it back up and running?

  • lisa_50079 Lisa (@lisa_50079) reported

    @Shawhelp I am so frustrated our internet keeps randomly dropping. We called and all they did was a upgrade for internet rather than fix the hardware. Now we're stuck on a 2-year contract and internet that won't stay connected to our laptops and just drops randomly.

  • CovertTheology Bill Weaver (@CovertTheology) reported

    @Shawhelp Seriously, Shaw. Every month another call up-selling services. Every time the same response from me: what I have now doesn’t work, customer service is non-existent, why would I add more? Still you call, to remind me to update the countdown till my contract is done?

  • GBandQ1 GB&Q (@GBandQ1) reported

    @Shawhelp service outage in NW calgary, any idea of ETA on getting it resolved?

  • Dawn37_yyc Dawn (@Dawn37_yyc) reported

    @Shawhelp any issues with internet service in Calgary? Ours has been in and out for the past two days. When it is working, it’s extremely slow. Reset the modem multiple times, no change.

  • CKTofu CKTofu (@CKTofu) reported

    @Shawhelp running into a strange issue with my phone line where I can't answer calls. I don't think it's a problem with the phones. Any known issues in Edmonton?

  • _Ryan_Cormier_ Ryan Cormier (@_Ryan_Cormier_) reported

    @Shawhelp Can you go please fix the cable in the GoodLife Stephen ave. Its not working on any of machines.

  • youinthebushes You, in the bushes. (@youinthebushes) reported

    @mayppong @TELUS @Shawhelp I mean if the customer service sucks from both, at least I could have internet that works right. But Telus has to upgrade from 'tin cans and string' out here to make that work or we're stuck with 'we don't know why your internet doesn't work please stop asking' Shaw