Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 02/07/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Vanderfluit Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia

    @Shawhelp Convenient you shut down just as your service goes out.

  • robson250 Diamond Dallas Crypto (@robson250) reported

    @Shawhelp Wake up and fix my internet 2 nights in a row now I have stuff to do!

  • TBunio Terry Bunio (he/him) (@TBunio) reported

    @Shawhelp I'd just like to say I've worked from home during the Pandemic with video calls hourly and my internet and wireless has been awesome. Thought you would like to hear from someone with no issues. :)

  • traci_dodge Traci (@traci_dodge) reported

    @Shawhelp one of our 3 accounts on NHL package can't sign into Oilers game (says blacked out) and we have angry men. Please help a girl out

  • KarenDunfee1 Karen Dunfee (@KarenDunfee1) reported

    @Shawhelp Shawmail is not loading or sending. Is this an issue at Shaw?

  • Tylerwapple Tyler Wapple (@Tylerwapple) reported

    @Shawhelp are you any closer to getting bluesky to stop recording shows with no air date and repeat episodes marked as new? First mentioned the issue to support 2 or 3 years ago...

  • EdmAvenger69 the guy In the back (@EdmAvenger69) reported

    @Shawhelp I phoned and talked to a rep about my phone bill. The rep said she had to talk to another rep to get direction. I was on hold for 40 minutes. We she came back on the line she stated someone would contact me tonight. It's almost 8pm MT and no call. Please help.

  • ErinGel3 Erin Gel (@ErinGel3) reported

    @Shawhelp we had a power outage in Lorette and now our cable and interest is out. Can you help?

  • illmatix illmatix (@illmatix) reported

    @Shawhelp hey, I'm having issue with my connection. Like some sites load and some don't. Lots of issues with requested images not loading. Issue seems to come from external sources based on traceroute output

  • lettersfromhoth Marcy (@lettersfromhoth) reported

    @Shawhelp internet down since 530pm