Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 11/22/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • lannasb Lea (@lannasb) reported

    @Shawhelp hi, any known internet outages in Oakridge in Calgary? Internet went down about half an hour ago and rebooting the router didn't help.

  • HardcoreCrozby Hardcore Crozby (@HardcoreCrozby) reported

    @Shawhelp I cannot get through to you guys, I call it says to go online and message in. I message online it says to busy contact us later. I just want to make a payment arrangement. Hire more staff please? I fell on hardship and going to loose my service simply because of this..

  • CozmoFoundation The Cozmo Foundation (@CozmoFoundation) reported

    @Shawhelp Still waiting for service. Know one seems to care about their long term clients. PLEASE HIRE PEOPLE WHO CAN SPEAK AND UNDERSTAND ENGLISHI ITS BEEN TWO DAYS NOW! IS IT TIME TO CHECK OUT THE COMPETITION?

  • oneframeoff One Frame (@oneframeoff) reported

    @ShawInfo can you find a real solution in not sending annoying billing notices across all Shaw phone numbers in the same plan! Your rep's solution right now is to block your text messages so we don't see it but it's still being sent. lol #Shaw #Shawmobile

  • graciestyle2 @graciestyle (@graciestyle2) reported

    So @shaw was supposed to be here today after the last tech & customer service rep lied and/or didn't read my file. This now day 5 with no apology or remorse. @Shawhelp #bcpoli but they'll invoice me ugh

  • mikeybui Mike B (@mikeybui) reported

    @Shawhelp your shawmobile network is blocking my online banking verification code from being sent to my phone. It was working fine when i was with Fido. Need some help. Thank you #shawmobile

  • AlanAnimals Aper (@AlanAnimals) reported

    @Shawhelp The internet, phone, and tv service have all come back into service so all good. Thx!

  • JlyoungJeff jefflyoung (@JlyoungJeff) reported

    @Shawhelp Having issues with pixelation across all channels in Morinville Alberta. Not happy!

  • LastChanceCraft Styx (@LastChanceCraft) reported

    @wpgguy @Shawhelp My kids keep complaining about the internet dropping them from their videogames. We called several times, @Shawhelp didn't give a ****.

  • eternalspira eternalspira (@eternalspira) reported

    @Shawhelp Yes, they said it's down. No ETA, nothing can be done