Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 02/22/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • FaventeWell Von Þingvöllr (@FaventeWell) reported

    @Shawhelp is the internet is down in fort McMurray? My house has no service

  • arias_armando Jose Armando Arias (@arias_armando) reported

    I’m done with @ShawInfo #Shaw this is the third time in this year with NO service! , last time was 6 days to attend my call in #northVancouver no empathy for customers

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Oh hey! The internets still ****!

  • taurean_sunco acab til i die (@taurean_sunco) reported

    @Candace25748546 @ShawInfo Like he literally was talking to me like I was stupid and like I didn’t know how to read my own goddamn bank statement and shaw bill

  • bapple420 Brad Apple (@bapple420) reported

    @Shawhelp Shaw internet and Cable is down in New Westminster. What is the issue?

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw's a **** company. It's companies like Shaw that's the reason why Canada has some of the shittiest and most expensive internet in the world.

  • robbywarden Rev Rob Warden 🏴󠁧󠁢󠁳󠁣󠁴󠁿 ▶️ (@robbywarden) reported

    @Shawhelp thanks, online chat support is awful, they coulda just sent this link, no idea what that phrase is.

  • AngelTse27 Angel Tse 謝安怡, MD (@AngelTse27) reported

    @Shawhelp Is there a major outage going on right now? I have no internet in Burnaby for 30 minutes and I’ve tried plugging and unplugged the modem, does nothing. No one replied to dms either

  • MorvenMacMac1 wherewaswisdom (@MorvenMacMac1) reported

    @APSpoon @tsundokugames @Shawhelp my inexpensive non-shaw nitrate, per the router: B0 Traffic Type:PTM B0 Line Rate - Upstream (Kbps):7167 B0 Line Rate - Downstream (Kbps):40957 maybe if you tagged other help desks in the root post, or just let twitter-tech die a natural.

  • tsundokugames Jared Pachan (@tsundokugames) reported

    @APSpoon @Shawhelp bit rate isn't an issue with shaw, bit rate is with Twitch and how much you are sending. IE even if you had 1gig up, you still have to limit your bitrate in OBS to match what Twitch is letting you have, and even then you might want to pull it back for people on older systems.