Shaw

Shaw Outage Report in Terrace, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace, British Columbia 03/19/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • adifood1234 Adi lally (@adifood1234) reported

    @ShawInfo Yes!! And the best customer service @Shawhelp. @TELUSsupport they have 🤢🤢🤮 service.

  • snowbird0007 Snow Bird (@snowbird0007) reported

    @Shawhelp Is there something wrong with the TV wifi signal? The sound keeps dropping.

  • captainvic123 Ahmadiyyat zindabad (@captainvic123) reported

    @Shawhelp looks like we have internet outage in our area... Lloydminster SK ... ????

  • sportyspicegirl Hmcfarlen (@sportyspicegirl) reported

    @Shawhelp My Shaw internet is not working !! I am about to lecture !!!

  • tdachong T. Chong (@tdachong) reported

    @Shawhelp our sound has been going in and out intermittently for the past few weeks. We've been having issues ever since we've moved from @TELUS. We've had a technician come in and he suggested we need s new line...

  • rennalds Ren (@rennalds) reported

    @ShawInfo My internet is down at this very moment 👎

  • studingo Studingo (@studingo) reported

    @Shaun_Briltz @Shawhelp I haven’t had an outage like this for a long time with Shaw. But how one line gets damaged and everyone is out of internet in the whole city for 8+hours is ridiculous

  • eHougaard Erik Hougaard (@eHougaard) reported

    Logging into @ShawInfo - Two-factor authentication and everything, click on the support chat, first questions: What's your name, email and phonenumber???? I just logged in, you know who I am! This is "suboptimal" customer service, Shaw!

  • walkingonsushi R (@walkingonsushi) reported

    And there goes @ShawInfo down for maintenance. 6 hours. Ugh.

  • MANKINDISFUBAR A Citizen Fed Up With Today’s World BS. (@MANKINDISFUBAR) reported

    18+ years as a customer and I am still restricted by @Shawhelp because my Internet is not residential. Well, if you’d stop messing around with your damn plans, maybe we could actually get things done normally instead of this mess. Anyway, look forward to leave