Shaw

Shaw Outage Report in Terrace Bay, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace Bay, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace Bay, Ontario 02/25/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • WasilukKevin Kevin Wasiluk (@WasilukKevin) reported

    @Shawhelp Will this ever be fixed? Believe had problems since March, when I moved to BlueCurve. Support told me 2 weeks ago they needed specific details of problem and they would call me back. Still waiting for their call back and when I call them, more promises but no call back

  • michaeltryan74 Michael Ryan (@michaeltryan74) reported

    @Shawhelp Yes, you did. But the issue is still ongoing. Your website says there are no outages. It’s been 24 hours without service.

  • Lee3767 Liana (@Lee3767) reported

    @Shawhelp 2messages sent, I will not hold my breathe as Ian team lead was clear customer service reps manning phones have no authority to work with shaw mobile staff in stores, n customers have to do all ground work to sort out Your lack of ability to communicate amongst each other.

  • christinajenny2 christina (@christinajenny2) reported

    @Shawhelp i am a Telus customer and I am thinking of switching to shaw for our cable and internet and land line telus pays for or Netflix does shaw?

  • GURUG101 Gagan (@GURUG101) reported

    @Shawhelp Our internet has been down for the last 1 hr in Burnaby. Help.

  • shredordelete Anshuman Khare (@shredordelete) reported

    @Shawhelp What is going on in #StAlbert area that #Shaw cannot keep services running? 3rd day in a row we have disruptions. It takes 2-3hrs for outage to show on website. But you still make us do "home fixes" like rebooting. @Shawhelp needs better internal communication.

  • WasilukKevin Kevin Wasiluk (@WasilukKevin) reported

    @ShawInfo why can’t SHAW fix the BlueCurve issues? These issues in the backend (on the Cloud) have been going on for months and SHAW can’t fix. Every time I call support, I must escalate and waste hours of my valuable time. Should I just move to Telus????

  • KuddlesomKraken 🐙Casual Disaster (@KuddlesomKraken) reported

    Anyways, I'm now paying double the cost for less then half the speeds but at least @ShawInfo has competent technicians who can install network.

  • CurtColin Curt Colin (@CurtColin) reported

    Hi @Shawhelp - we’re having trouble using the Blue Curve app with Google Chrome cast. Stopped working for us - I saw someone else tweeting you about it. Any help?

  • gojetsgo85 Nicky (@gojetsgo85) reported

    @Shawhelp can my fiancé phone on my behalf? Our crave login isn't working and says we have to pay for it. We have the HBO package and that's included