Shaw

Shaw Outage Report in Terrace Bay, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace Bay, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace Bay, Ontario 02/14/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • KostasKritsilas Kostas Kritsilas (@KostasKritsilas) reported

    @Shawhelp Hi, I would like to know when your network, including Bluecurve, will become stable. It used to be fine, and for the last 3 weeks it's been up and down like a yo-yo.

  • hollygmusic Holly Graham (@hollygmusic) reported

    @ShawInfo horrible customer service in the tech department! They wouldn’t help me with my poor internet connection, nor would they put me through to a manager to speak with someone to make a complaint! Three times I was hung up on and I canceling my Shaw services.

  • BlaineSchlec Blaine Schlechter (@BlaineSchlec) reported

    @Shawhelp web site says all resolved but we are still completely down here in Okotoks. Any updates please?

  • Mi780M John Bender (@Mi780M) reported

    @Shawhelp I must say; what happened to this world where companies actually cared about customer service and loyalty. Been a customer for over 30 yrs, never missed a bill payment and I get the run around.... no cable, no internet for two weeks and you say wait another week.. SMH!

  • Toddske Toddske (@Toddske) reported

    not to sure if @Shawhelp is having a hard time adapting to the pandemic, but their customer service has been absolute **** since COVID became an issue.....been using their website chat feature for 2 hours now and I'm on my 3rd agent that can't seem to communicate very well...

  • ToddSaskatoon Todd (@ToddSaskatoon) reported

    It takes forever to resolve an issue with @Shawhelp via chat. I feel sorry for all the CSR's that have to handle probably a couple dozen customers at one time. So far I'm 15 minutes in and may / may not have verified my identity yet.

  • happypam_82 Pamela W (@happypam_82) reported

    @Shawhelp wondering if you are experience an outage in SE Calgary - Mahogany? Reset Gateway and tried unplugging and still offline. Thank you!

  • asterixyk Nenad (@asterixyk) reported

    @Shawhelp sunalta SW-internet down?

  • ToddSaskatoon Todd (@ToddSaskatoon) reported

    @Shawhelp No worries. I finally got the issue resolved. I don't blame the CSR's and I'm never rude to them. It's your bosses I'd like to yell at. ;-)

  • kenmonye Fourteen-kay (@kenmonye) reported

    @ShawInfo no offence but ur internet 300 sucks in Livingston Calgary it is borderline frustrating and I pay a lot