Shaw

Shaw Outage Report in Terrace Bay, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Terrace Bay, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrace Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Terrace Bay, Ontario 12/17/2025 15:15

December 17: Problems at Shaw

Shaw is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Why has Shaw never delivered speeds even remotely close to what was advertised? I've used this service in multiple locations in my area but it's always been the same. Shaw is incapable of providing those speeds and they'll do everything they can to blame the slow connection on u

  • alisonborealis alison - 30s with comorbidities (@alisonborealis) reported

    Come on @Shawhelp phoning "long term customers" to see how they feel about your service?? This is weird. I mean, kudos for reaching out. But this is weird. And I don't want to talk to a customer service rep on my long weekend if they are calling me.

  • JayG_YVR Jay Gough (@JayG_YVR) reported

    @Shawhelp @ShawInfo a crying shame that a 15+ year customer, moving to a new city, can’t get service there…gets killed with a cancellation fee. #howtoloseacustomer #policyovercommonsense

  • zanthepusss Li̞̟̫̺ͭ̒ͭͣa̘̫͈̭͌͛͌̇̇̍m̘͈̺̪͓ͩ͂̾ͪ̀̋ (@zanthepusss) reported

    @Shawhelp is there a outage in Calgary right now?

  • JustCameToSay5 JustCameToSay (@JustCameToSay5) reported

    @Shawhelp Over a year of internet dropping out and techs coming to constantly replace a “temp” line with another “temp” line and now I have to pay a cancellation fee because you guys couldn’t provide the proper service I had been paying for!!! Not okay!!!!!

  • aroc88 Arnold K (@aroc88) reported

    @Shawhelp i've turned off my soundbar and the problem still happens through TV speakers. This doesn't happen on any of my other sources connected to TV. Just through shaw and on multiple channels.

  • NateWatts44 Nathaniel Watts (@NateWatts44) reported

    @Shawhelp hey Shaw help! My pc can’t connect to the internet, but my wifi works, are you able to help?

  • rocko_ca Trev (@rocko_ca) reported

    Hey @Shawhelp , my internet seems to be down ? It was working fine . #Shaw #Nanaimo

  • z0rkzer0 zork zero (@z0rkzer0) reported

    @Shawhelp TV outage not posted on your support site

  • Tcoppens Tammy Coppens (@Tcoppens) reported

    @Shawhelp I’ve ordered a shaw on demand and now my Tv is blank. Help!!