Shaw

Shaw Outage Report in Thorsby, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thorsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Thorsby, Alberta 02/01/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • happiebean Michelle (@happiebean) reported

    How do I talk to someone in my local @Shawhelp office instead of people who don't want to help. I just got hung up on by @ShawInfo customer service for asking about my local office!!

  • cperciva Colin Percival (@cperciva) reported

    @Shawhelp Are you having issues in Maple Ridge? Our phones are unable to call anyone.

  • Sidi_senpai Subsidium (@Sidi_senpai) reported

    Hello @Shawhelp, one of your support technicians decided it would be fine to reboot my connection without warning or saying anything first and caused me to disconnect from a lot of important things all at once. Really fantastic customer service thank you.

  • winnipegchris9 Chris Thiessen (@winnipegchris9) reported

    @Shawhelp im having an issue with a Shaw cable box

  • EyesAreWatchin3 Yi (@EyesAreWatchin3) reported

    @Shawhelp My internet is not working in Surrey

  • joe_pannu Joe (@joe_pannu) reported

    @Shawhelp Talk about great customer service Wonder how Telus would handle this situation

  • adolwyn Beth Allan (@adolwyn) reported

    Is anyone in the Beltline of #yyc having trouble with their @Shawhelp internet today? It's been spotty all day for me.

  • Pokesac123 Sachin (@Pokesac123) reported

    @ShawInfo @ShawClassic @ShawInfo My Wifi Stopped Working. My family is doing One School And Work From home right now. I contacted and they said it will take them about 10 days to fix. This Is Ridiculous!

  • jedichica Jill (@jedichica) reported

    @Shawhelp I don’t need help resolving, but could you answer my last question in this thread? How my 2.4ghz SSID got renamed. Example of “clever” names I set myself in router settings: “MYWIFI_2.4ghz” “MYWIFI_5ghz” Was changed to (before I fixed yesterday): “MYWIFI_5ghz” and “MYWIFI_5ghz”

  • gcsaunders Glenn Saunders (@gcsaunders) reported

    @Shawhelp if there is a power failure, how long will the Arris DPT keep service? I know I depends on usage so let's say no usage. Standby time only??