Shaw

Shaw Outage Report in Thorsby, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thorsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Thorsby, Alberta 12/27/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RussVanderleer Russ Vanderleer (@RussVanderleer) reported

    @Shawhelp what’s with the TV signal today? Constantly freezing up, dm dropping audio on Oilers game (and other channels). In west #yeg

  • hosneara_k Dreamer (@hosneara_k) reported

    @Shawhelp This is getting ridiculous. Almost 4 hours and still no solution.

  • khanartist9 303 | khanartist (@khanartist9) reported

    @rev0hh @Shawhelp Getting throttled seriously is the cringiest ****

  • MarthThePaladin Whattaninja (@MarthThePaladin) reported

    @oiler_country @Shawhelp Yep, super slow getting like 3Mb/s I pay for over 300.

  • AmyBado Amy Bado (@AmyBado) reported

    @ShawInfo I need a Tech department supervisor to contact me please. I have called four times (over an hour each time) and have been promised resolution (x4) but nothing has been done.

  • Heidi_E_E Heidi (@Heidi_E_E) reported

    @Shawhelp @BAskari247 I’m having the same issue. Choppy picture and the sound keeps cutting out.

  • BMadasHell B Madsen (@BMadasHell) reported

    @Shawhelp I already dealt with your customer service supervisor this morning and I don't need to go hide into a DM because you don't want the public to know how much you don't value your long time loyal customers by allowing them to upgrade while in a contract.

  • neadalove Nevada Harasymchuk (@neadalove) reported

    @Shawhelp are you guys doing maintenance at all because my cable is not working. I have unpluged the box made sure my cable is tight ect.

  • chucksimundson Chuck Simundson (@chucksimundson) reported

    @Shawhelp It turns out you can put in a submission under "My Voice" and "other.". I would have thought that referred to phone service - but okay.

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Shawhelp I spent an hour online with waiting and trying to get help. I was given a number to call, after over an hour on the phone and 3 different departments which knew nothing of the previous conversation on my day off getting nowhere. I called Telus who did it in 14 minutes.