Shaw

Shaw Outage Report in Thorsby, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thorsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Thorsby, Alberta 11/26/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • wade_ivp Wade Logan - IVP Heat & Frost Insulators (@wade_ivp) reported

    @Shawhelp my internet is down in Edmonton T6V area?

  • hirshah1 Hemant M Shah (@hirshah1) reported

    @Shawhelp Shaw coustmer more then 21 years,How come exsiting loyal customer can not get promo price.only new customer gets best deal...Shaw needs to look after existing and loyal customer...Respect existing customer who has been loyal to Shaw.

  • ManpreetSuhi Manpreet Suhi (@ManpreetSuhi) reported

    @Shawhelp Our service outage is not on the list. Any ETA?

  • Hi_itsAbby Abby 👑 (@Hi_itsAbby) reported

    @Shawhelp second time in less than two months that our wifi has gone down "can not authenticate connection" we reset everything and call you guys but its always the same issue. Im this close to convincing my mom to cancel shaw and switch to another service provider.

  • LauraHerperger Laura Herperger (@LauraHerperger) reported

    @Shawhelp Our cable service in southwest Calgary is not working. 10 pm mt.

  • KHerasymiuk Kathy Herasymiuk (@KHerasymiuk) reported

    @Shawhelp What is status of service in West Kelowna? No TV

  • Jamiegrl Jamie Melissa Renwick (Author) 🌐 (@Jamiegrl) reported

    @Shawhelp yeah they are going to credit me 15$, but that only accounts for the ten package I had. I also had 20$ in specialty channels and the limited TV. I reckon I should have had about 30$ back at least. And the alleged customer service reps at the shaw tower were surly and snarky

  • hirshah1 Hemant M Shah (@hirshah1) reported

    @ShawInfo@Shawhelp Shaw coustmer more then 21 years,How come exsiting loyal customer can not get promo price.only new customer gets best deal...Shaw needs to look after existing and loyal customer...Respect existing customer who has been loyal to Shaw.

  • catherinebarr Catherine (Cat) Barr (@catherinebarr) reported

    The service at #Shaw is actually getting worse - and we're a biz client with 3 accounts. Since Friday we've spent 14.5 hrs on the phone. Calls drop. Cannot reconnect. Four different reps have promised to call back - none have. Anyone else finding this? @Shawhelp @ShawInfo

  • Bjornqc Bjorn Christianson (@Bjornqc) reported

    @Shawhelp. this seems the only way to escalate. We use Shaw business internet. For several days, getting a High Latency Problem that Support says "we are working on". 3 remote offices, connected by VPN, are not functioning because the HLP means constant disconnects. 1/2