Shaw

Shaw Outage Report in Thorsby, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thorsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Thorsby, Alberta 01/16/2026 23:10

January 16: Problems at Shaw

Shaw is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rebelodev jrebs (@rebelodev) reported

    @Shawhelp My internet (Sooke BC) has dropped twice in the past half hour. Shaw fibre model flashing amber light. After reboot it comes back to solid white and works for a while. Currently back up...you guys aware of an issue?

  • RickD_SKOL Rick D 💯 (@RickD_SKOL) reported

    Hey @ShawHelp! The internet has been down for like 6+ hours now… any idea when it’ll be back up and running? #Abbotsford

  • LallyAd LallyA (@LallyAd) reported

    @EricisFreezer @Shawhelp Having same issue to. On cod

  • AlwaySunnyInAB Be Happy (@AlwaySunnyInAB) reported

    @Shawhelp Any ETA on southern Alberta outage?

  • mmck Margaret (@mmck) reported

    @TELUS my cable/internet bill has gone up almost 20 dollars over the last little while, but I haven’t changed my services. In fact, channels have been removed from my account. This seems very fraudulent on your part. How do I cancel my services and move to @ShawInfo ?

  • RickD_SKOL Rick D 💯 (@RickD_SKOL) reported

    @Shawhelp Oh really?! It’s still not working. I’ll send you the DM.

  • jeff98877256 jeff (@jeff98877256) reported

    @ShawInfo a number of tv channels in the south vancouver/fraserview area have been displaying: ref code: S0a00 for a few hours now. outage not listed on shaw website as being one of current areas effected. wondering if its regular maintenance or theres an actual issue.

  • CallmeCaptian76 Gagan Sehgal (@CallmeCaptian76) reported

    @Shawhelp internet is down since 2 or 3pm still not up. Taber alberta. Any eta on that ??

  • JBX277 Sir Wolf ▼ (@JBX277) reported

    @ShawInfo why is it impossible for anyone to fix my work place internet after 20+ service calls, new lines being run, new equipment being installed, and dozens if not hundreds of hours spent working on this issue?

  • joriellepablo Jorielle Pablo (@joriellepablo) reported

    @Shawhelp why am I paying you if my internet is down girl get it togetherrrrrrrrrr