Shaw

Shaw Outage Report in Thorsby, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thorsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Thorsby, Alberta 02/20/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • NorthVanMike NorthVanMike 🇨🇦 (@NorthVanMike) reported

    @Shawhelp quite often the customer is a repeat customer, so if the account is hacked, the account number would be in previous DM chats.

  • northvanthrift1 @northvanthriftscore (@northvanthrift1) reported

    Hey #northvan peeps, who’s having problems with their Shaw PODS? Mine have been down for 2 days and @shawhelp has no ETA on the fix #shawpods #shawgateway

  • sunnyni31 Sunny (@sunnyni31) reported

    @Shawhelp My WiFi is not working since 4am today!!! And nobody is picking up the phone to solve the problem!

  • derekbowen GPITMAN (@derekbowen) reported

    @TELUS Would love it, but you are so slow getting to my bare land strata, everyone around has fibre and we are stuck with crappy @ShawInfo

  • GMoneyDC1 Greg Rowat (@GMoneyDC1) reported

    @IcarusSmith @Shawhelp If you have a MyShaw account go onto the “TV” tab of your account and “refresh channels” .. it fixed our issues

  • uaso3 Shawn (@uaso3) reported

    So @shawinfo and @shawhelp I’ve been in a wal mart location for 3 hours on the phone with your reps trying to get a cell phone. Completely unacceptable customer service Shaw. The people at wal mart are being super helpful but you keep giving them the run around

  • imascienceguy sciencebot (@imascienceguy) reported

    @Shawhelp @Gregeezer That doesn't work

  • donnasmith915 Donna Smith (@donnasmith915) reported

    @Shawhelp Is there a problem with pods in southern BC? They were working earlier today.

  • writtenbykristi writtenbykristi (@writtenbykristi) reported

    @Shawhelp Dude....this is ridiculous. Shaw called ME BACK and I've been waiting 40 minutes now. This is the WORST customer service I've ever experienced. Disgusting. Why don't you pass that on to your management instead of sending generic tweets to me. @ShawInfo

  • gspisak Gabbie (@gspisak) reported

    @GrazCatering @ShawInfo I’ve had more issues the last couple days than normal. I think I read they’re doing some upgrades or something