Shaw

Shaw Outage Report in Thorsby, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thorsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Thorsby, Alberta 01/09/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cwietz1 The Soup Yahtzee (@cwietz1) reported

    @GroseAndrew @Shawhelp I thought it was just me. It was like every show I watched was incorporating the “Soprano Finale” every 30 seconds. Shaw is bad and getting worse.

  • aljczaryne aljen n. (@aljczaryne) reported

    @Shawhelp is there still an outage in the Winnipeg/Robertson, MB area?? internet and cable went down around 8PM last night. its been 11 hours.

  • scottdellinger Scott Dellinger (@scottdellinger) reported from Calgary, Alberta

    @Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.

  • Therenador James Crutchley (@Therenador) reported

    @Shawhelp tried paying online and twice now payment did not work. Contacted shaw mobile support and they suggested alternate payment method is the only way to fix this? Can u help me figure out how to pay bill?

  • NuKiew N March (@NuKiew) reported

    @Shawhelp I am having trouble with TV. They keep saying they need to restart

  • pappaxray Dominic Wong (@pappaxray) reported

    @garethlewin @Shawhelp Esp when you've already told them all the steps you've gone through to diagnose the problem. Then you have to go back to step one.

  • garethlewin Gareth Lewin (@garethlewin) reported

    The bane of being technical is talking to technical support of companies like @Shawhelp, I know they mean well but asking me to try obvious things I would have already tried is a waste of both my and their tech's time. But ofcourse the tech has a flowchart to follow.

  • BeeQuaif Bee Quaif (@BeeQuaif) reported

    @GroseAndrew @Shawhelp Just wait till Roger's takes over, you'll be even more excited with the lack of service

  • robertojames192 James (@robertojames192) reported

    @Shawhelp Why do you guys CONSTANTLY screw up the GUIDE. Today, for example, your guide shows that Tennis is on TSN 4... but it turns out to be USA v GERMANY in the WHC. This happens ALL THE TIME. Get your **** together!!!

  • GregRMitchell Greg Mitchell (@GregRMitchell) reported

    My 2 year contract with @ShawHelp is about to expire, and they have been harassing me to sign another 2 year contract with no incentive for me. Every time they call I tell them not to call again, but they keep calling at least weekly. What a terrible way to treat a customer.