Shaw

Shaw Outage Report in Thorsby, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thorsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Thorsby, Alberta 01/13/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • adi1893 Adi (@adi1893) reported

    There’s a @TELUS/#TELUS #internet outage in my neighbourhood. First time @ShawInfo/#Shaw has proved useful.

  • BeamerPhatty Beamer (@BeamerPhatty) reported

    @beverage15 @Shawhelp Day 6 going on 7 for me. Had the tech come out this morning and just stare at the modem hoping it would work for about an hour before he said it is a backend issue and I will get a call or msg saying when my modem is finally activated

  • TherealBapu Jimbo (@TherealBapu) reported

    @Shawhelp What why would I need support now. The system came back on this morning. I am just wondering how is that you guys don’t tell your employees that we’re having a system shut down. Had I not checked to see this I would probably still be working on my cable box trying to fix it.

  • CamMakoJ Cam Johnston (@CamMakoJ) reported

    @Shawhelp @kevinborst I would hope so i got some pro-rated fees when i had an outage before!!!

  • simonlolliot Simon Lolliot (@simonlolliot) reported

    @Shawhelp Thanks for the reply! I've tried all of those. The internet just seems to cut out for 10min and then start up again. Both wifi and plugging directly into the router. No outages reported in my area (UBC) and no previous issues either

  • Jare Jared (@Jare) reported

    @shawhelp who do I send the invoice to for my missed days at work due to your “small number of customers experiencing a modem provisioning issue” outage that I have been lied to being fixed within “the next 24-48hrs”? It’s been 9 days now.

  • Brynhewko Bryn Hewko (@Brynhewko) reported

    @Shawhelp I had tried that, yes. It sounds like our neighbor’s is down too…

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    Thanks @Shawhelp for shipping the new, updated Shaw Fibre+ Gateway 2.0 XB7 Modem overnight. Replaced old one with new and up and running, faster, no more issues.

  • VISHALPRASAD VISHAL PRASAD (@VISHALPRASAD) reported

    @Shawhelp The internet outage is also affecting North Edmonton.

  • kevinborst Kevin Borst (@kevinborst) reported

    @Shawhelp My Internet just went down in Woodbine Calgary is there a current outage?