Shaw

Shaw Outage Report in Thorsby, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thorsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Thorsby, Alberta 12/23/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • NatashaHoar Natasha **** 🫖☕️ (@NatashaHoar) reported

    Hey @Shawhelp - who can I talk to about a call center agent who kept my dad on the line +40 min while they pretended to ‘look’ for a supervisor? My dad didn’t get his issue solved bcs he had to end the call (after almost an hour of waiting for a supervisor), and get back to work.

  • misssarahchan Sarah Chan (she/her), M.A. (@misssarahchan) reported

    Is anybody’s @ShawInfo broken or is it just me 🥲

  • DarrellDykstra Darrell Dykstra (@DarrellDykstra) reported

    @Shawhelp internet in Tuscany just went down.

  • eddy_leite Eddy Leite (@eddy_leite) reported

    @Shawhelp Glad to see a phone number now, but once you connect on MyShaw we can’t never find a phone number, a phone number is very easy to be found when buying a Shaw Product! Called that number and had someone within 1 min trying to sell me a Shaw Product! Managed to get the issue solved

  • _Nwachinemere Mama💗 (@_Nwachinemere) reported

    @Shawhelp hi, currently experiencing internet outage around SE Calgary Fishcreek park, is this being resolved?

  • kevinlovestech Kevin Lloyd 🇨🇦 (@kevinlovestech) reported

    Had issues in south Red Deer watching TV channels on BlueCurve last night between 2-3am. Couldn't sleep. Woke up and it's working fine now. No mention on the outages page. @Shawhelp

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp Is there someway you can fix the pixelation and cutting out of your higher channels? Its getting to be a regular thing in #yvr and teally annoying. I pay for clear channels, not this bullshit. Shall i move to #Telustv?

  • hawt_pocket Karie-Anne Hawthorne (@hawt_pocket) reported

    @Shawhelp We aren't on thr "service updates & outages" page. I'm in North Langley. And now I can't even watch any tv... the channels aren't working.

  • eddy_leite Eddy Leite (@eddy_leite) reported

    @ShawInfo @Shawhelp I cant believe how hard it is to talk to customer service is!!! WORST EXPERIENCE EVER!!! This new chat service is the worst!!!! HORRIBLE HORRIBLE - WE WANT TO TALK TO PEOPLE NOT MACHINES!!!!! AHHHHHHHHH

  • DarrellDykstra Darrell Dykstra (@DarrellDykstra) reported

    @Shawhelp It’s back. Modem went to blinking yellow and now it’s back to solid white. There are two blue Shaw trucks just down the street so I’ll chalk it up to them.