Shaw outages and service status in Thorsby, Alberta

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thorsby, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Snow (@Geodude96) reported 1 minute ago

  @Shawhelp My internet has been cutting out at least once a day for the past few weeks. Called in once before and was told there was a problem in my area but nothing has changed since then. I'm on Zoom at least once/week & need it reliable. Really getting sick of the bad service.

• 
  Deborah Pineda (@pineda_deborah) reported 3 minutes ago

  @Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹

• 
  Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported 11 minutes ago

  @Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.

• 
  TC-VAN (@RageGeist) reported 13 minutes ago

  @Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?

• 
  jimmy TehFreak (@TehFreakTweets) reported 13 minutes ago

  My internet has been down for 3 hours now. @CCarrytel support doesnt open for another 5 1/2 hours and the vendor ( @shawhelp ) who licenses the line to them wont assist because im not THEIR customer. Why tf would I be with outages every 3-4 nights?

• 
  Ugabug (@MaryPChipman) reported 17 minutes ago

  @Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.

• 
  Bella Bee  (@SmileyYYC) reported 17 minutes ago

  @Shawhelp internet down #NW

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 22 minutes ago

  @Shawhelp I already called, and they said no. I’ve been a customer for years and so has my family.

• 
  Eden☦️ (@eden14900) reported 22 minutes ago

  @Shawhelp Outage issues in north haven

• 
  Ugabug (@MaryPChipman) reported 26 minutes ago

  @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.