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Shaw Outage Report in Thorsby, Alberta

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thorsby, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Zekku2
    Andrew Kushner (@Zekku2) reported

    @Shawhelp Trying to call in for business support but your lines hangup after 10-15m Can you advise?

  • wmartens521
    William Martens (@wmartens521) reported

    @ShawInfo how come we can’t watch the Open championship on the golf channel?? You have the wrong feed. Please fix. Thank you.

  • JamesKello
    James Kellough (@JamesKello) reported from Winnipeg, Manitoba

    @Shawhelp I've got a service outage in the R2Y 2K4 postal code. What's your restoration ETA?

  • L_Whiting
    Larry Whiting (@L_Whiting) reported

    @Shawhelp Hi guys, a company in U.S. has sent me an email with 1-800 number to call, but when I do on my Shaw home phone, won't go through, just a lot of beeps like a busy signal, tried several times. What gives with Shaw Home Phone?

  • skatewithpuck
    Oddmanrush (@skatewithpuck) reported

    @Shawhelp Although I got a quick response from your help desk, I was disappointed since this was the second time that I suffered an internet access issue within two weeks. The preliminary access suggested that the signal was fine but the wired speed only gained 172Mbps for shaw 500 service

  • CanativeEnergy
    Raylene Whitford (@CanativeEnergy) reported

    @JayIsPainting @Shawhelp I had Xplornet for 2 years and always had issues… so I broke down and got Starlink for my rural home. It’s $20 more but I couldn’t be happier with it.

  • drewzhouse
    Drew (@drewzhouse) reported

    @Rogers I’m so glad you guys are crediting the country “A ******* DAY” when you caused so much more than you ignorantly think. People couldn’t call 911, debit was down so people had to use credit if they weren’t conveniently located by their branch. @Shawhelp BUYER BEWARE!!

  • KattInYourHat
    Katt (@KattInYourHat) reported

    @Shawhelp T8A4H9 internet is out what is ETA on fix?

  • dickotomy
    **** (@dickotomy) reported

    @Shawhelp I assume that’s a no for a Cochrane wide issue. I’m only home for a few more minutes for lunch, but I’ll reach out after work if it’s still acting up.

  • sidramatik
    Sidra Mahmood (@sidramatik) reported

    @Shawhelp Thanks but ethical consent doesn't work that way. Why make it an option when it's not actually an option?