Shaw

Shaw Outage Report in Tofield, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Tofield, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Tofield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Tofield, Alberta 12/13/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • chuckie72 Chuckie (@chuckie72) reported

    @mytweetsarecrap @hiwaydispatch @Shawhelp If they were serious, they'd understand that a wildfire is something beyond their control, if they want infallible service, they pay just like any other business who wishes for a near 100% service level.

  • RedDiamondGang1 Red Diamond Gang (@RedDiamondGang1) reported

    @Shawhelp I have to say that not only have I had another horrible atrocious customer service issue again but I think this is going to be the camel that broke the straws back I have tried to call now for over a week the customer service agent to activate my sim cards for my wife

  • jennifer01inBC JennJenn (@jennifer01inBC) reported

    @Shawhelp @ShawInfo I understand you are not permitted into the wildfire zone to fix our problems in Grand Forks and Christina Lake but can’t you bypass the area with a temporary fix?

  • jenmhamilton5 Jen (@jenmhamilton5) reported

    @Shawhelp When will internet and phone service be back up in Grasswood, SK? It has been down since 9:00 am this morning!

  • judyrudin judy rudin #FreeKovrigandSpavor (@judyrudin) reported

    Hey @Shawhelp check your dm's. Have been waiting since 6pm for tech to show to fix wifi. No call, no text. Nada. @ShawInfo

  • Phill2theGascon Phill Gascon (@Phill2theGascon) reported

    @ShawInfo It's worth noting when a customer leaves your company, you file a claim with a collections agency and automatically charge $500 before you get the package sent to you. You already got your devices, I can't comprehend why you choose to do this. Customer loss = get harassed?

  • xnorwaks Matt (@xnorwaks) reported

    @Shawhelp another outage in sturgeon county? This has been happening pretty frequently lately...

  • starko2011 Kelly Stark (@starko2011) reported

    @ShawInfo what happened to the weather network?

  • RedDiamondGang1 Red Diamond Gang (@RedDiamondGang1) reported

    @Shawhelp and no one's called me back I've left messages after messages Shaw you guys are the epitome of horrible and pathetic customer service you guys are the gold standard for bad customer service

  • LurkingLogger Will (@LurkingLogger) reported

    @PixelFlows @Shawhelp I agree @PixelFlows. They appear to have removed the previous information and updates. Likely so the outage appears to be more recent. 4 days now of the same rhetoric can be tiring.