Shaw

Shaw Outage Report in Tofield, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Tofield, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Tofield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Tofield, Alberta 02/18/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • EliseWarren20 Elise Warren (@EliseWarren20) reported

    Hey, @ShawInfo, at what point in the last couple days did you decide to totally give up on internet service altogether? I can understand an outage of a few hours, but 2 days of wifi lasting for 20 only minutes at a time is a bit much. Do better.

  • YEGonewheel Enn (@YEGonewheel) reported

    @Shawhelp Any update on the cause or duration of the current outage in Edmonton?

  • SighmanCanada Simon (@SighmanCanada) reported

    @Shawhelp Tried watching 'Great Escapes with Morgan Freeman' on demand last night, what is with the forced advert for the same 2 nat geo shows, like 15 times during it, one being the show I'm watching?!? The other a show about Tuna I would never now watch as the ads annoyed me so much...

  • JeffInVanBC Jeff Vickers (@JeffInVanBC) reported

    New Rule: Internet providers must actually hire technical support specialists who actually know how to troubleshoot your internet, not people who steamroll you into booking a service appointment, potentially leaving you a week without internet. CC: @Shawhelp

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @chx @nick_thompson @Shawhelp When I verbally agreed to a 2 year contract this month, the sales guy checked my modem and said I’d be good for 750/100. After agreeing to the deal, I only got 750/25. Called him back, he said “oops, looks like there’s an issue in your area and gave a $25 credit. It’s a joke.

  • deaftravel Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported from Saanich, British Columbia

    @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

  • JustinEngel1989 GutterbugAlumnusCandidate (@JustinEngel1989) reported

    @Shawhelp Down in Medicine Hat, AB, and yes I've tried the troubleshooting advice

  • deaftravel Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported

    @Shawhelp Seems it is now up after being down for 1.5 hours

  • MemphisBlaze GeekZonePete (@MemphisBlaze) reported

    Anyone else have their @Shawhelp internet down in Medicine Hat? Rebooted the router 3 times so far still nothing #medhat

  • JeffInVanBC Jeff Vickers (@JeffInVanBC) reported

    @Shawhelp More accurately, you train your online representatives to follow a script and logic pattern. They are far to zealous for booking an appointment with a trained technician as they have no knowledge of fixing problems themselves.