Shaw

Shaw Outage Report in Trenton, Hastings County, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Trenton, Hastings County, Ontario 09/17/2025 13:30

September 17: Problems at Shaw

Shaw is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Pirrurris Esteban Acuña (@Pirrurris) reported

    @ShawInfo I can only imagine how awful the worst must be. Shaw being at the top sets the bar pretty low

  • gettingthereqk Gordon Kamitomo (@gettingthereqk) reported

    @Shawhelp having trouble reaching certain web pages like amazo or pinterest. Huntington Hills. On BlueCurve. Have rebooted. Had an outage first thing but did come back but web pages are still unaccessible - getting a site unreachable messge

  • MikeJenkinson Mike Jenkinson (@MikeJenkinson) reported

    Props to @Shawhelp technician who gave our home Internet a good tune-up today. Hopefully that fixes the signal dropping issues we've been having.

  • TRowe16 Tyler Rowe (@TRowe16) reported

    @Shawhelp is there no way to get hardware myself to troubleshoot modem or coax issues other than canada post? Working from home and losing internet and waiting DAYS for a tech is unacceptable

  • baileymccray Bailey McCray (@baileymccray) reported

    @shawhelp I’m having issues connecting to my internet. I can connect using my 5g network on my phone , but I need to use my computer and 5g isn’t an option for that..

  • Mandaloo85 Mandy (@Mandaloo85) reported

    @Shawhelp can someone let me know if shaw home phone is down in my area for any reason? Asap please! Thanks! pmd my info

  • natewu188 natewu (@natewu188) reported

    @socialmediareb1 @Shawhelp yup.... this is especially painful after the all day outage one a few weeks ago...

  • jayjimshier MissJaleen (@jayjimshier) reported

    @Shawhelp is Shaw having problems?

  • heartembrace l.k.w (@heartembrace) reported

    @MetalBlonde @Shawhelp Omg. That is horrible.