Shaw Outage Report in Trenton, Hastings County, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Trenton, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (53%)
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TV (20%)
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Wi-fi (10%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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BC Hydro
(@bchydro) reported
@MrPremji @Shawhelp @MrPremji Hi there, we understand your frustration. Due to extensive damage from a fire, crews are still waiting to access some of our damaged equipment. We're hoping to receive an update between 12 p.m. and 2 p.m. today. We appreciate your patience at this time.
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Sabastien Obi Onyemaobi
(@ObiOnyemaobi) reported
@NEWS1130 @ShawInfo @Shawhelp This Shaw outage is the third major outage that we've experienced in the last month. Why would a single fire cripple all Shaw services? Completely unacceptable.... Especially when people are working from home and cannot access anything externally!
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Kelly Brocklesby
(@kellybrocklesby) reported
@Shawhelp @marionetta Our business has been down for 24 hours. No phone, internet and no interact machine. I have sent a DM but am not getting an answer. Time to switch our phone lines back!!
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Bryan Rowsell
(@bryanrowsell) reported
Internet outage still ongoing in Red Deer, @Shawhelp.
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Anthony Guglielmucci
(@tonygoog) reported
@Shawhelp What's the status for the outage in Langley BC yesterdays link to the update page isn't working any more.
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tahan
(@tahanmartins) reported
@ThatIndianArmy1 @Shawhelp The BC Hydro outage seemed to have disappeared at 9:00 am.
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Trevor
(@TDogg83) reported
@Shawhelp @PatrickSelby3 @shawhelp why should we have to request a service credit? We have been without connection for 31 hours now. We should expect to see it on our billing statement to reflect the outage
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That Army Brat
(@ThatIndianArmy1) reported
@ShawInfo restore internet in #WalnutGrove #Langley. People have online exams, assignments, and need the internet. I called customer service 6 times yesterday and nobody knew anything. Never expected Shaw to be so slow in repairing our connectivity. I will change to Telus now.
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Sabastien Obi Onyemaobi
(@ObiOnyemaobi) reported
@Shawhelp This does not explain how a multi-billion dollar corporation, with customers province-wide, does not have a plan in place for network redundancy in the event of a catastrophe. Redundancy is a must in the ISP world, especially to avoid these types of issues.
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Kiran
(@kbains76) reported
@Shawhelp internet service has been down since noon yesterday. I am unable to work from home. What can shaw do to help me in this situation?