Shaw

Shaw Outage Report in Tweed, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Tweed, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Tweed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Tweed, Ontario 12/17/2025 13:30

December 17: Problems at Shaw

Shaw is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • meier_j Jeff Meier (AZ + Pfizer1 + Pfizer2 + Omicron) (@meier_j) reported

    @Shawhelp And I already have 4-5 service tickets for this issue.

  • meier_j Jeff Meier (AZ + Pfizer1 + Pfizer2 + Omicron) (@meier_j) reported

    @Shawhelp If only it were that easy. Venting about this situation on Twitter is plan C or D. It's a desperation move to become a squeaky enough wheel to get this looked after. At least 3 other businesses are affected by these issues in the same area.

  • ScottPay4 Scott Pay (@ScottPay4) reported

    @Shawhelp suddenly lost connectivity due to yet another outage! And I see on your website there’s another scheduled for tomorrow. That paired with the almost daily need to reboot my modem just to get the internet to work properly, is why I’ll be contacting Telus tomorrow.

  • heyitsjen_ash jen jen (@heyitsjen_ash) reported

    Is @ShawInfo down??

  • RavenFire1 ravenfire (@RavenFire1) reported

    @Shawhelp any issues in the varsity area of Calgary? Online chat said there was earlier, but I don't see any status updates on the outages page.

  • set921 YVR BlueJays Fan (@set921) reported

    @Shawhelp Every single comment on the app store says the same thing: white screen with just Chat and Support at the bottom. Not unique to me.

  • RDubs001 Rebecca Ward (@RDubs001) reported

    Hey @ShawInfo My parents internet has been going down daily for months. They have called customer service many times and the issue still isn’t resolved. This is very poor customer service. Can this please be resolved? Thank you. @Shawhelp

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @trinabilling @Shawhelp I don’t have the internet issues, but wow has the picture been pixelated and freezing for months now. We’ve had the local tech manager say it’s a known issue to do with channel frequencies and bandwidth. They can’t do anything but pass it along to the higher ups.

  • Harleydadd Harley don't play that! (@Harleydadd) reported

    @Shawhelp Neighbors using Shaw are down as well. Telus however, are not. What good is a DM? FIX YOUR ISSUES. $121/ month, for this???

  • MrHnidan Darrin Hnidan (@MrHnidan) reported

    @Shawhelp So our internet goes down, the tech support guy tells me to unplug a few cables (which didn’t work) and then tells me a tech can’t come out until at least Friday?! Unacceptable, maybe one of your competitors values our business more