Shaw

Shaw Outage Report in Valemount, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Valemount, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Valemount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Valemount, British Columbia 12/23/2025 14:00

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RobRegion RobCapitalRegion 🇨🇦🇩🇪🇪🇸 (@RobRegion) reported

    @ChrisLaBossiere @Shawhelp @TELUS Same since March w Shaw and Telus is no different. The problem is, there is no regulation (and I’m not suggesting a regulated solution) for what they do on the retail side. They can sell you whatever speed or channel they want. If they don’t deliver there is no recourse at all.

  • favsfn favs (@favsfn) reported

    all i want for christmas is for @Shawhelp to fix their ****** internet

  • PrashSingh3 Prashant Singh (@PrashSingh3) reported

    @Shawhelp Really not happy with the Shaw customer service. Even with internet plans on their website, their own representatives can't find it. Unfair treatment to their existing customers by not offering the plan.

  • steen182 Steen (Justine Pulles) (@steen182) reported

    Just had a frustrating interaction with a customer service agent @Shawhelp Your agents need some common sense and empathy.

  • ProudCdnPatriot 🇨🇦 John 🇨🇦 (@ProudCdnPatriot) reported

    @Shawhelp my mothers service in #kelowna is showing as account inactive and the tech support person was the worst ive dealt with in 20 years and the account has been paid in full

  • moosedawg10 moosedawg (@moosedawg10) reported

    Oh ya - @Shawhelp Gateway box woullllld have to crap out right before Xmas holidays and World Juniors. #comeonman

  • JonLueke Dr. Viking Hat. (@JonLueke) reported

    @ChrisLaBossiere @Shawhelp @TELUS It really depends on "what's available" in your area. There's no Telus Fibre Optic where I live, but the "Shaw cable utility box" is on my property. From a customer service perspective, I would have already switched. I'm a captive audience, based on what's available.

  • BobHolmesSD36 Bob Holmes (@BobHolmesSD36) reported

    @Shawhelp A couple of 5 house outages in Langley, and nothing else until Abbotsford, yet I'm being told our Shaw is down due to a Hydro outage. I'm concerned there's another local issue that's being missed. 2/2

  • Klvn88 Kelvin (@Klvn88) reported

    @Shawhelp I just had great service from a phone agent named Sharon (IQ25). She was so helpful and patient with explaining the numbers/situation to me. I really appreciated it. Please pass on my positive feedback to her leadership team. There needs to be more agents like her!!

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.