Shaw

Shaw Outage Report in Valemount, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Valemount, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Valemount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Valemount, British Columbia 03/25/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jaz_lottay Coffeehouse (@jaz_lottay) reported

    Honestly if @Shawhelp was more transparent with this whole outage issue people wouldn't be upset. I just want to know if I will need to go to a friend's house with Telus Internet tomorrow for work or if I'm staying home and working. It's not that hard to give somewhat of an eta.

  • McNameeJason Jason McNamee (@McNameeJason) reported

    Dear @Shawhelp, My elderly father recently lost his wallet and has a new CC. We tried to login to Shaw website but may have forgotten some credentials (and we sure tried!!). Your phone help desk is exceedingly unhelpful. How are you going to help him? Can you just call him?

  • Kpizzle333 Keagan (@Kpizzle333) reported

    @ShawInfo have been on wait for “customer success” for about 2 hours now and still haven’t talked to anyone… not feeling very successful at the moment lol.

  • technolass Caroline Toews (@technolass) reported

    @Shawhelp @Bruce_Toews I don't think he's looking for a resolution at this point. I think he just mentioned it because it was one of those crazy things that happens.

  • Flanders0811 Stupid Flanders (@Flanders0811) reported

    @Shawhelp @Stupid It just came back but was off for about a half hour. Thanks!

  • JoeDirt40848468 Joe Dirt (@JoeDirt40848468) reported

    @Shawhelp So you are going to send a truck to fix the problem now?

  • Mit_Daftwager Y-P. TO (@Mit_Daftwager) reported

    @Shawhelp 27 hours later, I'm back on the grid. I'm intemperate right now and wish to refrain from using offensive language to display my great displeasure with your company. Can you at least tell me WHY there was a service disruption in Surrey?

  • Kpizzle333 Keagan (@Kpizzle333) reported

    And got hung up on… what a joke. @Shawhelp embarrassing customer service.

  • KMal_T8N KMal T8N TBay 🐢 🇨🇦 🌻 (@KMal_T8N) reported

    @Shawhelp none of my tv channels are working but “the guide” is correct. I get a message on every channel Sorry there seems to be a problem here with code XRE-03121

  • laz79560612 laz (@laz79560612) reported

    @Shawhelp thanks so much for no internet again. backup generators not working again? no power again? no wonder people are leaving to go to other providers