Shaw Outage Report in Vanderhoof, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Vanderhoof, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Vanderhoof and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (53%)

2. 

   TV (19%)

3. 

   Wi-fi (11%)

4. 

   E-mail (9%)

5. 

   Total Blackout (6%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Chris Myers (@MyersYEG) reported 3 minutes ago

  @TELUS sent us equipment without authorization and took money from our account for a service we never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. So long! Hello @Shawhelp

• Shannon Czemeres (@czemeres) reported 5 minutes ago

  @Shawhelp issues with the app casting again. Always buffering or freezing.

• aleshalawrence (@alesha_lawrence) reported 6 minutes ago

  @Shawhelp is the internet down in Surrey??

• Holly 🇨🇦 ⏳ (@Hollymcc3) reported 7 minutes ago

  @ShawInfo I tried 3x to call customer service today & kept receiving someone in Belize. I asked to be transferred to an agent in Canada - they had no capability of doing that. Some worker bee in Belize is not going to be able to help me with I need. Unacceptable!

• Zeegers (@ZeegersTV) reported 7 minutes ago

  @ShawInfo 4 outages today. 98% packet loss. is this acceptable service to you ?

• Brenary Media (@BrenaryMedia) reported 7 minutes ago

  @Shawhelp Yes, I did every step. Your website says nothing wrong. Outage page says you're working on it. Near by neighbour. Attempted chat, got nowhere fast, just looped back to troubleshooting page. Couldn't get to support.

• Jeff Marsh (@jeff_marsh) reported 10 minutes ago

  @Shawhelp Consider this a 'test' to see if Shaw still has the "CAN DO" and "CUSTOMER FOCUSED" values it espoused way back in the day when I worked there! I'm not reaching out again. I tried. You didn't listen. Now I'm on Twitter. If you guys want to reach out to me I'm happy to chat!

• Sharing my nomad life (@GigNomad) reported 10 minutes ago

  @Shawhelp is there any other way too tape wwe network besides for the home PVR?

• SSG_Nykon (@NykonRs) reported 14 minutes ago

  @ZeegersTV @CTVCalgary @ShawInfo enough with your lack of customer service! You have people that rely on your service to make a living, put food on the table and you cant hold up on your end! Get someone out that has half a brain cell and tests the connections ALL DAY. Not 1 hour

• Closetag (@closetag) reported 17 minutes ago

  @Shawhelp no Internet at the moment in Langley BC. Tried restarts etc already. Any system problems reported?