Shaw Outage Report in Vanderhoof, British Columbia

Problems in the last 24 hours in Vanderhoof, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Vanderhoof, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J. Scott-McQueen (@rocketboot) reported 2 minutes ago

  @Shawhelp I've been keeping an eye out for updates on your website, and they're pretty scarce. I understand that the repairs will take time, but it would be nice to have something to reference. Even knowing what the issue is would help, right now your customers have nothing to go off.

• 
  silly goose (derogatory) (@NorthernRiverC) reported 8 minutes ago

  @Shawhelp some guys came out to “fix” our internet, unannounced, now the internet doesn’t work and you can’t get someone out here until friday. I could get a different provider here faster than that. wtf

• 
  Jon Frew (@JonFrew) reported 10 minutes ago

  @Chadrl @Shawhelp I'm having an issue too, in Montreal though. Its acting as if I'm no longer subscribed and won't let me connect to my account through the app on my smart TV. Glad I'm not the only one!

• 
  Greggers (@greggers04) reported 12 minutes ago

  Pretty disgusting the monopoly on telecommunications in Canada. @PierrePoilievre Also never deal with @Shawhelp worst customer service ever.

• 
  Murray Olson (@MurrayOlson9) reported 14 minutes ago

  @ShawInfo I am going to Mexico from November 1 to April 30. I would like to shut down our landline phone, modem and internet for that period but leave cable tv active. Is this possible and how much will the cable tv cost?

• 
  TrueNorth (@StrongFree67) reported 14 minutes ago

  Hey Shaw Your customer service SUCKS It is NOT convenient for customers to to pack up equipment after they cancel your services when we live in Winnipeg & a drop off would be much easier This is all about what is easier for Shaw not customers Not impressed @ShawInfo

• 
  Cinnamon (@Cinnamo02380678) reported 14 minutes ago

  @Shawhelp Please feel free to get in touch with your techs and advise them of THIER issue

• 
  nicolas (@nicolas77883634) reported 18 minutes ago

  @Shawhelp Hey, do y’all have a rough ETA on when the majority of service will be back? Even if it’s 1-2 hours off it would be nice to have one.

• 
  Kasper (@Kas3er4) reported 19 minutes ago

  @Shawhelp any service interruptions in NE Calgary Alberta?

• 
  Dracus S'inn Chapter Master of the Iron Drakes (@DracusSinn) reported 20 minutes ago

  On top of this, the representative that I was speaking to was rude, almost no help at all, and hung up on me. They kept telling me I should have kept my tracking information (for 3 months ths???) And that if it can't be tracked that's on me and not @Shawhelp 3/...