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Shaw

Shaw Outage Report in Wabasca-Desmarais, Alberta

Why is my Shaw service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Wabasca-Desmarais, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Wabasca-Desmarais, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Shaw

Shaw is having issues since 11:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • percystinson
    Percy Joy (@percystinson) reported

    @ShawInfo The worst internet cable service provider in the whole of Canada! They lure you in with attractive low prices & lock you in a 2 year contract, where they double the rates after year 1. They do not provide any support or extension to even students during the difficult pandemic !

  • Phoenixx_w_r
    iSHAN (@Phoenixx_w_r) reported

    @ShawInfo @Shawhelp Can I please get some better internet services in Winnipeg. If I didn't had a need for 1gbps connection thenwould have never chose your services. Pathetic services with premium charges.

  • Benzo39083209
    Benzo (@Benzo39083209) reported

    @Shawhelp is Shaw internet down in surrey?

  • trollmonkeyman
    Trollmonkey (@trollmonkeyman) reported

    @Shawhelp Internet outage at my place, halp!

  • feedjef
    Jeff (@feedjef) reported

    @ShawInfo @Shawhelp Just know your team charges me full price for data/calling/mms/SMS, when my data is faulty and MMs does not work at all. Tried to make me feel bad about asking why I am paying full price for a partial service that is taking 3+ weeks to solve.

  • Cee64686690
    Cee (@Cee64686690) reported

    You guys are a bunch of crooked ******* savage pieces of ****, begone from canada. #shawhelp

  • rtychonick
    🔲 Russ T (@rtychonick) reported

    @Shawhelp Is there an outage in Transcona? No TV or internet here.

  • davidmfisher
    Dave Fisher (@davidmfisher) reported

    @Shawhelp my internet download speed is only 5.7mbps & ping is 17mps My modem keeps cutting out. Shaw directed me to unplug all connections wait 30 seconds then plug everything back in. Worked well for about 5 minutes then speed dropped & modem cut out.

  • Phoenixx_w_r
    iSHAN (@Phoenixx_w_r) reported

    @Shawhelp 7hours and I still don't have internet. Contact the support snd tbey don't have any update nor an ETA on this. Who is going to compensate me on the hours of work I lost today?

  • WilliamDugas20
    William Dugas (@WilliamDugas20) reported

    @Shawhelp internet outage in r2k area. Is there a eta to bring it back up