Shaw

Shaw Outage Report in Wabasca-Desmarais, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Wabasca-Desmarais, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Wabasca-Desmarais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Wabasca-Desmarais, Alberta 12/18/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ProudfootIain Iain Proudfoot (@ProudfootIain) reported

    @Shawhelp We have been on hold for over 2 hours now. What’s happened to customer service?

  • rudyrepressed Rudy Regehr (@rudyrepressed) reported

    @ShawInfo what is going on with your customer support?! i called and waited to talk to billing for over 2 hours only to have the IVR eventually tell me there was just too many people waiting and then hung up on me. so i went to chat instead and there's 132 people ahead of me!

  • cenobyte3 Cenobyte🦑🧲⚫🐸 ֍😷🇨🇦🐰🐰♂️ (@cenobyte3) reported

    @Shawhelp Thank you, looks like they got the issue resolved on their own.

  • GehlD Teapot-Dormouse (@GehlD) reported

    @Rogers @Shawhelp vod authentication error service interruption reported

  • AnamikaChandel Anamika (@AnamikaChandel) reported

    @shawhelp I did not cancel my account and I’m being billed for cancellation and device return. I’ve already filed a CCTS complaint against Rogers and will do so for Shaw if this is not reversed.

  • NascarWeeWee K Wright 🇨🇦 (@NascarWeeWee) reported

    @Shawhelp are there issues at your end with servers? I'm trying to connect to On Demand and I keep getting the H1.401 error. TIA

  • damier247 Jon Doe (@damier247) reported

    @Shawhelp That went to the rogers phone help not the tv

  • shelbyae 🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported

    @Shawhelp I think you all need to hire more Customer Service staff. I’ve been on hold for over 1hr 15min now. And the web chat service is unable to assist with my issue. Will I ever be able to talk to a person?

  • GoBills2112 Alex (@GoBills2112) reported

    @Shawhelp I already called in! As I said, I’ve been on hold for a long time and finally got through. Someone is coming to fix tomorrow evening but it’s not quick enough. Please send help faster. I was told it’s an isolated incident so there should be resources to send techs faster!

  • apurchase A_Pure_Chase (@apurchase) reported

    @Shawhelp, it's been hours since our internet went out and hours since an update and no ETA on when it will return.... how about some customer service and give an estimated ETA?