Shaw Outage Report in Warburg, Alberta

Problems in the last 24 hours in Warburg, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Warburg, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (53%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Seggie  (@IanSeggie) reported 5 minutes ago

  @Shawhelp Already on that -- I'm getting a survey to see who else is having these issues. Your service has been beyond terrible. It goes down between 3pm and 8. Ready to punt it for something reliable.

• 
  mad scientist (@so___ber) reported 7 minutes ago

  @Shawhelp Can you get someone to call me regarding this issue? I can dm you my contact number and whatever else you need then.

• 
  Jared (@Jare) reported 8 minutes ago

  @Shawhelp did you know your back end team has been “aware” of this modem provisioning issue for over a week? Are they still going to fix this “asap”? I guess it takes at least 6 days of a service outage to admit there’s a problem

• 
  ronno (@ronproulx) reported 8 minutes ago

  @Shawhelp I am looking to get a push message saying "internet is down". I get a push for my bill. why not a push for "service not working". makes sense ya?

• 
  Ryan (@Uh_iamryan) reported 12 minutes ago

  @Shawhelp I have spoken to a rep every day around 5pm the last 3 days. I get the same answer. “It’s in the background teams hands and no eta can be provided. Seem like they lack sense of urgency as it effects income and child learning but no resolution can be relayed.

• 
  BCSTG (@beverage15) reported 14 minutes ago

  @Shawhelp Wow what do you think? I’ve reached out to your team NUMEROUS times. You guys have a serious problem and you are not getting it fixed. Why can’t you turn my old modem back online??

• 
  Cross Border Interviews with Chris Brown (@CrossBorderPod) reported 18 minutes ago

  We've been with @ShawInfo for 3 years now, and in the last two and a half month it has become the most unreliable internet we have ever had. We had better service - no outages - in remote northern Alberta. I shouldn't need to hotspot my phone to work. #firstworldissues

• 
  Kevin Borst (@kevinborst) reported 19 minutes ago

  @Shawhelp Is there a compensation for customers affected by this outage?

• 
  Shane V (@Inline4photo) reported 20 minutes ago

  @Shawhelp Thanks Tom. Update page is still vague. Do you have any real information that can maybe save my job? This long of an outage maybe doesn't deserve another generic response. Seems to be a lot of residents feeling this effect.

• 
  Tim MacKellar (@onabust) reported 21 minutes ago

  @Shawhelp my bix won't boot up after a power outage