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Shaw

Shaw outages and service status in Westport, Ontario

Why is my Shaw service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Westport, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westport, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Shaw

Shaw is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • asdfjimbi
    asdfjimbi (@asdfjimbi) reported

    @tundrascott @Shawhelp Same issue for me

  • murrayca1158
    Cathy Murray (@murrayca1158) reported

    @Shawhelp Actually got on chat with an agent.. Issue resolved!

  • mrkaswa
    mr kaswa (@mrkaswa) reported

    Seeing quite a few instances of people complaining to @Shawhelp about pixelation and dropping audio. So far here, signal into the modem is good. Signal into the box is good. Said box Actually records the issue. But the problem couldn't possibly be at Shaw's end somewhere.

  • lmkt1
    Chilly Wookie (@lmkt1) reported

    @CrowchildBob @Shawhelp That’s a good point. I’ve been experiencing the same issues initially in a range of channels. We have 2 tvs and they BOTH had the same problem with the same channel at the same time. We’ve done the connection thing to no avail. So I wish you luck as shaw tech visit did not help

  • newfiehun
    ConCon (@newfiehun) reported

    @Shawhelp Correction; you have at least one reported issue with cable pixelation in Calgary. Mine.

  • lmkt1
    Chilly Wookie (@lmkt1) reported

    @Shawhelp Allow me to clarify. The tech measured the signal coming INTO the house and said it was weak. Then he asked me where the shaw cable connected to (outside). I had no idea. House built 1989 single family dwelling. Also notice that it’s worse during peak times like tonight.

  • KellyMagnuson6
    Kelly Magnuson (@KellyMagnuson6) reported

    @Shawhelp can I get help

  • lmkt1
    Chilly Wookie (@lmkt1) reported

    @Shawhelp Well here’s the thing. The Shaw tech that did come out to repair this problem asked us where the cable ran from the outside box.He had no information where it continued outside. So we are still having issues. Will the next tech bd prepared?

  • caar1970
    Carlos (@caar1970) reported

    @Shawhelp is internet down in the nw Calgary? T3L2A5

  • Patches439
    Zero439 (@Patches439) reported

    @Shawhelp there’s a issue with on demand for the deadliest catch season 2 for a few of the episodes they just end while there is still time in the episode