Shaw

Shaw Outage Report in Westport, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Westport, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Westport, Ontario 12/11/2025 16:25

December 11: Problems at Shaw

Shaw is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • phoenix45photo Norm (@phoenix45photo) reported from North Vancouver, British Columbia

    @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

  • prev_madison Previously Madison Midnight (@prev_madison) reported

    @Shawhelp does anyone answer your chat? I'm on hold for customer service AND I'm in chat and I've not spoken to anyone. What do you have to do to get any service around here?

  • purpledcake jolly🎄st.rascal🖤 (@purpledcake) reported from Calgary, Alberta

    Hey @Shawhelp, any service disruptions/ problems in the downtown Calgary/ Beltline area? Our internet service has been cutting in and out all day.

  • JonLueke Dr. Viking Hat. (@JonLueke) reported

    @ChrisLaBossiere @Shawhelp Unfortunately, it seems like you have to be connected to the right person int heir service department. I had a bricked modem. It took 8 calls. Last call - guy not only fixed the issue, had a new modem sent the next day, and reworked my plan for more services at less cost.

  • mhordaan therealmhordaan (@mhordaan) reported

    @Shawhelp Shaw are bottom feeders. Lots of time to make cheeky comments/ rob people blind because they don't question or look at their bills. You should be ashamed of yourselves. Still lodging complaint with CRTC and BBB once I'm done making another bill for a nonexistent acct disappear.

  • zirwadmusic zirwad (@zirwadmusic) reported

    @ShawInfo HOLY **** YOU'RE INTERNET SUCKS *** DROPPING EVERY 30 SECONDS VERY COOL

  • lauxmyth Martin Badke, CJL 🌎 🍁 🗝 (@lauxmyth) reported

    @Shawhelp @ChrisLaBossiere He uses his real name and you cannot get customer service to look it up?? You want it out of the public eye not to solve the problem and you can only do this?? (Sorry Chris but I have had other companies do this sort of PR move to me over problems.)

  • P_Broda Peter Broda (@P_Broda) reported

    @purpledcake @Shawhelp At the risk of sounding like a mansplainer (not my intention) that link does say there is a beltline fix I'm progress.

  • gregbd Greg Dickson (@gregbd) reported

    @ChrisLaBossiere @Shawhelp I had a similar problem in 1998 and until I got a manager in the phone, they didn’t figure out that there was a problem with the buried cable coming to the house. The ran a temp cable from the light pole. Fixed the problem. Then next spring they traced the buried cable.

  • JonLueke Dr. Viking Hat. (@JonLueke) reported

    @ChrisLaBossiere @Shawhelp Also: If I had the option for Telus fibre internet, I would have switched. I'm actually in an area that doesn't have fibre service.