Shaw outages and service status in Wetaskiwin, Alberta

Problems in the last 24 hours in Wetaskiwin, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Wetaskiwin, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJ Phoenix (@DJPh03NiX) reported 5 minutes ago

  @Shawhelp The site keeps hanging. I get an error saying to wait or close the site. It’s slow as heck. The site shows an error saying it can’t pull up billing information. Shows a $0 balance when it’s not.

• 
  Mr. C (@Me_Caramidaru) reported 9 minutes ago

  @Shawhelp Surrey Internet service down? again?

• 
  Jasmine Kaur G (@jgarcha) reported 10 minutes ago

  The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!

• 
  Roselle E (@RoselleE14) reported 12 minutes ago

  @Shawhelp @Shawhelp yes agreed and it would be helpful if you had a public resource not one only within your account. Even when I look in our account it simply only says network outage since 7:35am and that it is being looked into. @bchydro does this very well and is transparent

• 
  Rick Alsop (@RickAlsop) reported 15 minutes ago

  @Shawhelp I an not a Rogers customer. They have no idea who i am.

• 
  Mark Banks (@markbanks6) reported 24 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  axishairsalons.com (@axishairsalons) reported 26 minutes ago

  @Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 26 minutes ago

  @Shawhelp I just came home and tried these. My internet is still down.

• 
  bc_2027 (@bc_2025_vision) reported 27 minutes ago

  @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

• 
  Mat Thomas (@EmptyUK) reported 31 minutes ago

  @Shawhelp Actually I called and it said there is a known outage. Any idea what’s going on?