Shaw

Shaw Outage Report in Whitecourt, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Whitecourt, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Whitecourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Whitecourt, Alberta 04/16/2024 11:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • robhartnwt Rob Hart (@robhartnwt) reported

    Hey @TELUS - just spent an hour and twenty minutes on hold trying to join your company. The hold music was good but the wait time drove me to @ShawInfo who were MUCH faster to help. I was going to wait on hold to tell your representative but not sure when that would be....

  • ToontownJuggalo Jeffrey A. Richards (@ToontownJuggalo) reported

    @Shawhelp Seriously? You've done very little to help me. When does the next shift start? Maybe that person will be more helpful.

  • milli81 M (@milli81) reported

    @Shawhelp my connection keeps going off and on. Are you having issues in NW Calgary?DM'd you at 10 but still no reply.

  • HartleyBSinger Hartley B Singer (@HartleyBSinger) reported

    @ShawInfo our Tech Rep was to arrive between 2pm and 4pm. Do you think it is good business to contact customer at 4:04pm to let customer know Tech will not be arriving between 2-4pm and you will reschedule? Hint #NotGoodCustomerService

  • badhabit07 Thom Cooke (@badhabit07) reported from Winnipeg, Manitoba

    (1/2) I must say that I am quite disappointed with the #ITAENG #Euro2020Final picture quality on @Shawhelp and @CTV. Low resolution, compression artifacts, dropped frames, etc. Meanwhile it’s shot in 4K HDR and is being presented as such by @BBC in the UK.

  • ToontownJuggalo Jeffrey A. Richards (@ToontownJuggalo) reported

    @Shawhelp Why do you call yourself "Shawhelp" if you refuse to #help?

  • ufcstud Barry Inglis (@ufcstud) reported

    @Shawhelp Have you tried not making that an option for your customers so we don’t have to trouble shoot on Twitter. Wow

  • bakedcan Cody Elliott (@bakedcan) reported

    @ShawInfo super disappointed. I had an overdue payment and got disconnected. Yes that is my problem but when I go to rectify it I get told I need to pay 698 by one agent so I was able to borrow enough money to do so. Go to pay it to@be told I need to pay 60 more. Terrible service

  • saddleup_dono DONO (@saddleup_dono) reported

    @Shawhelp what's going on with On Demand?! Mine has not been working for days and I have reset the box multiple times and no change. Just says shaw is experiencing connectivity issues....

  • PigskinAnnie PS Annie (@PigskinAnnie) reported

    @Shawhelp Hi Shawhelp, do you have any info about an outage in Cowichan Bay, BC?