Shaw outages and service status in Wonowon, British Columbia

Problems in the last 24 hours in Wonowon, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Wonowon, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jimmy TehFreak (@TehFreakTweets) reported 1 minute ago

  My internet has been down for 3 hours now. @CCarrytel support doesnt open for another 5 1/2 hours and the vendor ( @shawhelp ) who licenses the line to them wont assist because im not THEIR customer. Why tf would I be with outages every 3-4 nights?

• 
  j@stW@tching (@j4stW4tching) reported 7 minutes ago

  @Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?

• 
  Ugabug (@MaryPChipman) reported 7 minutes ago

  @Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again

• 
  🙀🛸 (@cartfullofcats) reported 8 minutes ago

  @Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.

• 
  'Nucknation (@surrey1111) reported 9 minutes ago

  @Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.

• 
  HoopsfanAB (@ydfished) reported 9 minutes ago

  @Shawhelp I don’t know how many times this is over the years but you cannot let your simulcast/overide stuff come on when live sports are on. Missing the end of #zags on @KHQLocalNews cuz you guys are screw ups & @CRTCeng never punishes you for it. 😡😡😡😡😡😡😡

• 
  Dave (@Danrek77) reported 10 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  elwood shand (@edshand1) reported 12 minutes ago

  @Shawhelp I’m getting no signal on one of my tvs and the box underneath has no lights but the other boxes do. I changed the hdmi cable and still nothing.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 14 minutes ago

  @Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.

• 
  Valerie Stables 🇨🇦Proud Western Canadian (@StablesValerie) reported 15 minutes ago

  @ShawInfo why is cable tv and on demand down again in NW Calgary? The service has been abysmal since Rogers took over. We pay high fees so I expect disruptions to be rare but that is not the case.