Shaw outages and service status in Woodstock, Ontario

Problems in the last 24 hours in Woodstock, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Woodstock, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Woodstock, Ontario

The most recent Shaw outage reports came from the following cities: Woodstock.

City	Problem Type	Report Time
Woodstock	E-mail	1 month ago

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nova (@AeliusYar) reported 16 minutes ago

  @Shawhelp is there an internet outage in douglasedale Calgary right now?

• 
  TC-VAN (@RageGeist) reported 19 minutes ago

  @Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?

• 
  bc_2027 (@bc_2025_vision) reported 21 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  Arnold K (Taylor's Version) (@aroc88) reported 23 minutes ago

  @Shawhelp Nothing has been updated since 1248pm. This sucks.

• 
  Heldy (@HeldyCarvalho) reported 23 minutes ago

  @Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.

• 
  Jacob Tecson (@Jacob_Tecson431) reported 24 minutes ago

  I’ve been with @Shawhelp for about 4 Years and haven’t had any issues until @Rogers took over. Absolutely the worst internet service ever, the customer service team are very impatient, and the prices are terrible. I am a Rogers user and do not recommend anyone to use @Rogers

• 
  Young and Fly (@Freshtodef) reported 24 minutes ago

  @Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now

• 
  Jenn (@jskapin) reported 25 minutes ago

  @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

• 
  Roselle E (@RoselleE14) reported 26 minutes ago

  @Shawhelp @Shawhelp yes agreed and it would be helpful if you had a public resource not one only within your account. Even when I look in our account it simply only says network outage since 7:35am and that it is being looked into. @bchydro does this very well and is transparent

• 
  Bonnie Lee (@stitchlady) reported 31 minutes ago

  @M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!