Shaw Outage Report in Woodstock, Oxford County, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Woodstock, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Woodstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Zainab
(@Zainab13901669) reported
@Shawhelp pathetic customer service rude agents
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mr kaswa
(@mrkaswa) reported
6 hours on and the only update after "please stay tuned for updates" was "we're working on it no ETA" 2 hours ago. I'd appreciate more Shaw info from @shawinfo. Did all the equipment burn up? Have you even tracked the problem?
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B.J.C.
(@BCinBC21) reported
Very impressed with @ShawInfo tonight. My remote totally quit working, I called on the weekend, and a new remote arrived in my mailbox today. I'm normally critical of Shaw, but tonight I'll give credit where credit is due. Thank you for your service. 📺
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mr kaswa
(@mrkaswa) reported
A @ShawInfo technician has been to one of the two boxes outside my house twice now. 3 hours since they posted the outage and it's still down.
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Lisa Butt
(@modsqod) reported
@Shawhelp When switching to Shaw Mobile, am I able to change plans if I need to, after a few months of service?
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mr kaswa
(@mrkaswa) reported
@Shawhelp I gotta say it's kinda weak that the public page gets update while the "internal sources" you look at seemingly know nothing. I can see where, if I'm on the ball, no one on you end may know, but if a tech is on the way, every support channel should be notified.
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🇨🇦 Erin*YES im still wearing my mask*Kucharski
(@ThatFunHouseGal) reported
@Shawhelp good morning! Over a month ago I requested via a FB form for someone to call me regarding my value plan. It expired at the beginning of Sept. No call. Tried the chat in the app - it was a joke, got nowhere Can you help me? #anirritatedcustomer #yeg
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Jeff. Now with 10% More Pumpkin Spice!
(@woodwarddotCA) reported
I often only complain about companies on Twitter but I have to give credit where it's due, @ShawInfo's customer service experience has really improved in the past couple years. Combo of service people and technology working really well for them.
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Tracy
(@Kmama70) reported
@Shawhelp Good evening, can you please help me in explaining your TV packages? I have looked at the website and I do not see prices for a basic package. My mother is moving and would like a basic package, she may add some channels to it.
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Faiola Charmeine
(@FCharmeine) reported
@Shawhelp Actually I do have a question. Changing channels is extremely slow. In fact it looks like the tv is frozen. What can I do?