Shaw

Shaw Outage Report in Yellowknife, Northwest Territories

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Yellowknife, Northwest Territories

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Yellowknife and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Yellowknife, Northwest Territories 09/17/2025 03:55

September 17: Problems at Shaw

Shaw is having issues since 01:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • N1nja_Nick Nick (@N1nja_Nick) reported

    @IBMninja @Shawhelp I had worse customer service than that recently from Verizon. So awful that I spent several hours over a few days trying to switch back to my previous cell provider. Unsuccessfully. But @VerizonSupport is worse.

  • erininyyc Erin (@erininyyc) reported from Calgary, Alberta

    @Asparklinglady @ShawInfo Seconded, having issues in the Beltline. Service was intermittent last few hours and has now dropped entirely

  • TheEarlofElie1 The Earl of Elie (@TheEarlofElie1) reported

    @Shawhelp I did that your agent told me I was the only one with a issue yet all my neighbors are also reporting outages

  • Satori232323 Satori 🌏✨ (@Satori232323) reported

    @Shawhelp Thanks. Not right now. We had set up a change of services but due to the complexity of the home network this was scheduled for Friday. We called to ask a few questions about the tv pods (doesn’t work with bridge modem) and the agent switched our services without authorization.

  • debosski Marcin Debowski (@debosski) reported

    @Shawhelp @BOTninja99 Terrible connection today

  • GehlD doormouse (@GehlD) reported from Edmonton, Alberta

    @Shawhelp be advised that the Equipment Guide for Shaw's Fibre+ Gateway 3.0 (XB8) is not available for the residential edmonton alberta market . i was given non accurate details about upgrading to newer equipment by ontario chat support.

  • MarthThePaladin Whattaninja (@MarthThePaladin) reported

    @Shawhelp either there’s an outage in west Edmonton or my modem is dead. Can I just go into a store and get a new modem?

  • Da_Big_Dogg Jason Silver (@Da_Big_Dogg) reported

    @Shawhelp That sucks!

  • DefectedZephyr DefectedZephyr (@DefectedZephyr) reported

    @Shawhelp all of them, internet related. medicine hat area. As I am not the network holder, I cannot disclose anymore info

  • IBMninja Bluegoose 🌻🇺🇦 (@IBMninja) reported

    @Shawhelp I never asked to have it reactivated. Didn't have a new house yet. But you refused to correct the error. Then you sent it to a collections agency. What a scam. Worst customer service ever. 🖕