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Shaw

Shaw Outage Report in Yellowknife, Northwest Territories

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Yellowknife, Northwest Territories

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Yellowknife, Northwest Territories and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 53% Internet (53%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Bryan_Leitch
    Bryan Leitch (@Bryan_Leitch) reported

    @payne_cc @Shawhelp Glitching and pixelation have been a major issue with Shaw since November when they added their 4K channels. Everyone I know has the same issue at the same times on the same channels. SN360 is the worst. When you watch it on the Shaw app or the SN app everything is fine.

  • Bryan_Leitch
    Bryan Leitch (@Bryan_Leitch) reported

    @trinabilling @Shawhelp I don’t have the internet issues, but wow has the picture been pixelated and freezing for months now. We’ve had the local tech manager say it’s a known issue to do with channel frequencies and bandwidth. They can’t do anything but pass it along to the higher ups.

  • RavenFire1
    ravenfire (@RavenFire1) reported

    @Shawhelp Yup, had a technician on site yesterday, and today went through all the steps. The online chat tech confirmed issues in my area.

  • RDubs001
    Rebecca Ward (@RDubs001) reported

    Hey @ShawInfo My parents internet has been going down daily for months. They have called customer service many times and the issue still isn’t resolved. This is very poor customer service. Can this please be resolved? Thank you. @Shawhelp

  • MomKP22
    Mrs. K ♓ (@MomKP22) reported

    @Shawhelp 0 help, but thank you anyway. Would love to know why and an idea when it will be back on for the Lowermainland

  • inFokusDesign
    Shane Kuhn (@inFokusDesign) reported

    @Shawhelp great night for your feed to be garbage, during the Oilers playoffs. Thanks

  • theSouravAgg
    Sourav Aggarwal 🇺🇦 (@theSouravAgg) reported

    @Shawhelp your website says the internet outage in New West, BC has been resolved but the internet is still not working. Postal code V3M6X9.

  • fpsi_tv
    FPSI_TV (@fpsi_tv) reported

    @Shawhelp Without fail, at 9:25PM PST, while live stream broadcasting on the internet, the video stream (upload) is interrupted for about 30sec while all other internet (download) remains uninterrupted. All connections are Cat6E wired and we’re on your fastest residential plan.

  • Harleydadd
    Harley don't play that! (@Harleydadd) reported

    @Shawhelp Neighbors using Shaw are down as well. Telus however, are not. What good is a DM? FIX YOUR ISSUES. $121/ month, for this???

  • OilersJohn
    x - Oilers John 🇨🇦 ✈️ (@OilersJohn) reported

    @97OrangeCrush29 @ShawInfo Shaw is the worst. I switched to Telus years ago. I will never go back.