Shaw

Shaw Outage Report in Yellowknife, Northwest Territories

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Yellowknife, Northwest Territories

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Yellowknife and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Yellowknife, Northwest Territories 01/18/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CelestelSharp23 Zero (@CelestelSharp23) reported

    @Shawhelp good morning! My office internet all of a sudden went down. Have tried rebooting but still nothing. Are you able to help? Thank you!!

  • DefectedZephyr DefectedZephyr (@DefectedZephyr) reported

    @Shawhelp Could you (provider, not individual), look into whether or not this is a sole problem that a solar flare could be impacting?

  • Satori232323 Satori 🌏✨ (@Satori232323) reported

    @Shawhelp (We need to keep small pack tv service with new internet and cancelling our phone, but agent ended up switching everything over tonight and ending call without our consent.) Now waiting for third agent to call back to switch us to bridge modem until Friday.

  • IshitaVerma01 Ishita Mohit Verma (@IshitaVerma01) reported

    @TELUSsupport @TELUS is it so hard for you guys to fix a bill? Its been months. So many long calls. Horrible customer service. I wish I could just end the services in a blink. So freaking mad right now. Every single time falsely assured. @ShawInfo resolved promptly every time.

  • GehlD doormouse (@GehlD) reported from Edmonton, Alberta

    @Shawhelp be advised that the Equipment Guide for Shaw's Fibre+ Gateway 3.0 (XB8) is not available for the residential edmonton alberta market . i was given non accurate details about upgrading to newer equipment by ontario chat support.

  • erininyyc Erin (@erininyyc) reported from Calgary, Alberta

    @Asparklinglady @ShawInfo Seconded, having issues in the Beltline. Service was intermittent last few hours and has now dropped entirely

  • BuffieyF BuffieyFN (@BuffieyF) reported

    @Shawhelp My internet has been down constantly for the past two months any reasons as to why???

  • DefectedZephyr DefectedZephyr (@DefectedZephyr) reported

    @Shawhelp all of them, internet related. medicine hat area. As I am not the network holder, I cannot disclose anymore info

  • angelangienash Angie Nash (@angelangienash) reported

    @shawhelp you have no customer loyalty appreciation. I’m appalled at the disgusting treatment I got after being a customer for 23 years. What a joke! Turn ur nose up after I described my grief and depression. GO ANYWHERE BUT SHAW- DONT LEAVE TELUS

  • N1nja_Nick Nick (@N1nja_Nick) reported

    @IBMninja @Shawhelp I had worse customer service than that recently from Verizon. So awful that I spent several hours over a few days trying to switch back to my previous cell provider. Unsuccessfully. But @VerizonSupport is worse.