Shaw

Shaw Outage Report in Yellowknife, Northwest Territories

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Yellowknife, Northwest Territories

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Yellowknife and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Yellowknife, Northwest Territories 01/10/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rocko_ca Trev (@rocko_ca) reported

    Um @CHEK_News is not working on @Shawhelp

  • Albsmignoli Albert Michael (@Albsmignoli) reported

    Thanks for the help yesterday Z @Shawhelp. Just have a few questions. Do you guys need the old Cable box back? Will the 4K blue curve boxes I have work on a 1080 tv? Or do they only work on a 4K screen? Just asking as I have 2 of the 4K boxes but only one 4K tv in the house.

  • Bwalker9313 Blair Walker (@Bwalker9313) reported

    @Shawhelp @annelisegashus Now it just keeps going on and off on and off. terrible service. I constantly call you and guys do that absolute bare minimum to fix it

  • Scenic_Route Sandra A Sigfusson ♡ Author - Contemporary Romance (@Scenic_Route) reported

    If you are using @Shawinfo Shaw Cable & get a phone call saying they are updating your Shaw cable box remotely, it is a scam. Hang up.

  • Albsmignoli Albert Michael (@Albsmignoli) reported

    Hey @Shawhelp having an issue with TV tonight but internet is running fine. Could I fire you a DM?

  • acwyau acwyau (@acwyau) reported

    @Shawhelp Nope, connected to my Shaw wifi it’s fine…but once I step outside the house and use my Rogers signal, it’s blacked out.

  • Krudan5 Kelly Rudan (@Krudan5) reported

    @Shawhelp hi Shaw help. Your reps Melissa and Tom with your help line were unable to help me with purchasing one or two additional services. This is due to them being unable to call me due to your social media polices. But I can’t get through to you as I waited 50 minutes.

  • mattrocksdesign Matt Rock (@mattrocksdesign) reported

    @TekSavvyCSR internet was extremely slow and mostly down throughout the workday yesterday. Cleared up after 5pm (ugh). Been back down off and on again this afternoon as well as currently. In WPG, MB. Your lines are through @Shawhelp. Is the problem on your end or theirs?

  • Blubdha Blue Buddha ブルー仏レディー (@Blubdha) reported

    @ShawInfo @shawhelp Why is your internet service so Bad ? Paying for 600 Mbps tier oftener getting 80 And getting bounced all over including black screen.

  • SkyCorps Nick (@SkyCorps) reported

    @reaktor_field @ShawInfo @Rogers It never ends