Shaw

Shaw Outage Report in Yellowknife, Northwest Territories

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Yellowknife, Northwest Territories

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Yellowknife and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Yellowknife, Northwest Territories 01/13/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffreyFDunn Dr. Imaginer (@JeffreyFDunn) reported

    @Shawhelp getting a not subscribed message in Springbank, just west of Calgary. Any update on this problem?

  • lrlwry 🇨🇦Laura Lowry (@lrlwry) reported

    @Shawhelp @770CHQR I am in SE Calgary and having a similar issue. Chanels are not available or says not subscribed to.

  • askrickdotcom Rick (@askrickdotcom) reported

    @YYCCowboy @Shawhelp Go My Shaw account>>>Manage TV>>>Trouble shoot>>>refresh Channel list. Worked for us.

  • SwiftySr Douglas D. Swift (@SwiftySr) reported

    @ShawInfo your customer service is appalling. Telus has been calling regularly. Time I listen to what they have to say

  • socialmediareb1 Trudope-19 (@socialmediareb1) reported

    @amjwatson @Shawhelp We are getting the same message. Box rebooted. Didn’t help the problem.

  • muppetsachs Shaggy Nottingham (@muppetsachs) reported

    @Shawhelp My TV channels haven’t been working since last night in Calgary. Are you having issues?

  • edgemontmom Jill (@edgemontmom) reported

    @Shawhelp your website says there is an outage in Alberta, Moosejaw and Saskatchewan- black screen or subscription message - fix in progress. Why are you not advising people?

  • bringitalldown1 JasonP (@bringitalldown1) reported

    @Shawhelp Why do you not have a contact phone on your support pages? You make it extremely inconvenient to even attempt contact. Just refresh the whole network. You guys screwed it up and now we have to spend the time to get it fixed. BS.

  • wildrose76 Gerri (@wildrose76) reported

    @DallasFlexhaug It doesn't help. Tried that first. Concerning that they can't identify the actual problem is not on our end. @shawhelp @nenshi

  • LauraG333 Laura G 🇨🇦 (@LauraG333) reported

    @Shawhelp I lost most of my channels. When I go on them it either says I'm not authorized or I have to subscribe. I've lost all my local stations and Crave. I read on your site that there is an outage and you guys have to refresh my boxes from your end. Can you please help?