Shaw

Shaw Outage Report in Yellowknife, Northwest Territories

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Yellowknife, Northwest Territories

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Yellowknife and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Yellowknife, Northwest Territories 12/04/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • stkt2ya2 Rick L. 🇨🇦 (@stkt2ya2) reported

    @Shawhelp You should be embarrassed with how awful your customer service is. In the last month I've spent 6+ hours of my time trying to address billing issues. So far today, I've spent 30 mins waiting for a response, and when I finally get one, the call gets disconnected after...

  • LuckyTraveller4 LuckyTraveller (@LuckyTraveller4) reported

    @Shawhelp Thanks for responding Tom but I tried that “Live Chat” talking to a computer! Even the phone number that appears when I google your number is incorrect. Wth?? I finally got the 1-800 number and there I sat for hours. How archaic is this? Putting us on ignore has never worked. 😞

  • 23NoteCanon xem/nas disassociating in the walmart checkout (@23NoteCanon) reported

    ah, the major flaw of online learning. I have **** due today but my internet keeps cutting out. hey @Shawhelp , any outages for sylvan lake, alberta?

  • jordanfehilly Jordan (@jordanfehilly) reported

    @Shawhelp ... your payment system charged me 680 bucks on top of what I paid to your rep over chat .. now I have to deal with the headache of canceling charges with them. If your payment system is down just say its down instead of attempting to take it 4 times

  • accordingtomio M. (@accordingtomio) reported

    @Shawhelp can we chat? I am having internet issues, and have been for the past week.

  • stkt2ya2 Rick L. 🇨🇦 (@stkt2ya2) reported

    @Shawhelp After selecting billing support, my call was directed elsewhere. Again, now I'm speaking with someone in billing.... #Astounding

  • Calgaryman1 Calgary (@Calgaryman1) reported

    Have had slow Shaw forever, phoned multiple times and they never helped. Finally got a good guy on the line. Just put a paperclip in the reset hole on the back of the modem for a minute to factory reset. Went from 41 MBps to 280 . Thanks @Shawhelp

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @Shawhelp is the weather affecting the signal or something? Feed has been choppy all day regardless of the channel

  • JakKohh JakKohh (@JakKohh) reported

    @ShawInfo terrible customer service

  • MnejingWoW Mnejing (@MnejingWoW) reported

    Thanks @Shawhelp for no notice 6 hour maintenance. Super happy that my night off I have nothing to do. Can you guys remind me why ******** I haven't bailed on you for Telus yet?