Shaw outages and service status in Yellowknife, Northwest Territories

Problems in the last 24 hours in Yellowknife, Northwest Territories

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Yellowknife, Northwest Territories and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported 3 minutes ago

  @Shawhelp I think you all need to hire more Customer Service staff. I’ve been on hold for over 1hr 15min now. And the web chat service is unable to assist with my issue. Will I ever be able to talk to a person?

• 
  rc edwards (@f1redwards) reported 7 minutes ago

  @Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.

• 
  AndorianIP(AiP)🐍 (@AndorianIP) reported 7 minutes ago

  @Shawhelp Hi any ETA on when we'll have service back in Langley Aldergrove and Surrey? Some of us depend on for work.

• 
  4REYCanuck (@OverStMungos) reported 9 minutes ago

  @AndorianIP @Shawhelp @Shawhelp also in Langley - any update on e.r.a? Still out - I can’t go to the portal to check on your updates because, we’ll, my internet is down. Data running very slow (and $)

• 
  Guzzzi (@__guzzzzi) reported 12 minutes ago

  @ACBgal @Shawhelp Hey! Did you fix it? Same problem here

• 
  Kathryn Taylor (@katinedmonton) reported 13 minutes ago

  What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service

• 
  Release the files (@BlackBlazeE) reported 14 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Ryan Brackenbury (@slackerman10) reported 15 minutes ago

  Nobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks

• 
  Deborah Pineda (@pineda_deborah) reported 16 minutes ago

  @Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹

• 
  Dani 🇨🇦 🕊️📿🇻🇦 (@Dani_NFLfan) reported 17 minutes ago

  @Shawhelp every week for like the last year since switching to Rogers, our tv cuts out lforcing us to plug and unplug the little black box & plug it in. It doesn’t happen with our downstairs tv. We also lose the sound and the way to fix it is to rewind and then ff.