Shaw Outage Report in Yellowknife, Northwest Territories
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Yellowknife, Northwest Territories
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Yellowknife and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Walter JB
(@WalterJB16) reported
@Shawhelp I've been waiting on hold for FIVE HOURS for support and STILL no agent! Don't you think it's about time Shaw hires a SECOND AGENT? This is unacceptable considering Shaw is one of the few companies making money during the pandemic. HIRE MORE CUSTOMER SUPPORT!!!
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🏳️🌈🧜♀️ Katelynn/Lauren (She/They)
(@FrostedSiren) reported
@Shawhelp Kinda serious. My sister has classwork she has to submit by tonight. Scheduled maintenance stopped her from putting it in last night. Is there an ETA on this? The last update was 11 AM & the internet has been basically down for 12 hours now.
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Walter JB
(@WalterJB16) reported
@Shawhelp Still waiting! Does anyone work there? EACH SHAW SUPPORT could have taken over 60 callers during this time! There are alot of pissed off customers and if you want to keep them, HIRE MORE CUSTOMER SUPPORT!!!
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Ahmad Niaz
(@aaniaz) reported
@Shawhelp Hello, any update on the Shaw outage I have been experiencing since 6am this morning in Cloverdale area of Surrey? Your support website indicates that there has been crews on-site at 11am but no updates since then; please let me know if there is any ETA, thank you 🙏🏽
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Walter JB
(@WalterJB16) reported
@Shawhelp My PVR (a couple years old) needs frequent rebooting: about once a week. Otherwise there is HUGE lag with the remote: up to 15 or more seconds before there is any response. As well, it frequently mutes sound when hitting Play after a Pause. TWO YEARS of this crap.
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AdrianC
(@Vancity_AC) reported
from
Coquitlam, British Columbia
.@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.
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Carla Brown
(@carlatb40) reported
@Shawhelp @BeingVishav Any updates on this issue?
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🌸HOPE4UsAll🌸
(@ChancesOnLove) reported
@Kromski1 @ShawInfo We had the exact same problem with Telus. Buncha commies. Thankfully we were able to get the second best fiber package for only $20 more than we paid prior so not an all out lose. We’d use 20+ gigs of data off our cellular cause it was so crappy but haven’t had one problem since
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Those Rugby Guys
(@ThoseRugbyGuys) reported
@Shawhelp great job kids, near 24 hours no service. 1 day pay lost. How many more before I lose my job? No info from support. Really happy I upgraded my service and signed up for Shaw mobile 2 days ago. @TELUS needs to get service to scotch creek bc. Shaw is failing.
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Benjie Ramos
(@thesuburbandad) reported
@Shawhelp I'm in the Surrey Cloverdale area. Any word on when service will be back?