Shaw Outage Report in Halifax, Nova Scotia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Halifax, Nova Scotia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (60%)

2. 

   TV (13%)

3. 

   Total Blackout (11%)

4. 

   Wi-fi (9%)

5. 

   E-mail (6%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• rachel rutledge (@rachelrutledg16) reported 21 hours ago

  @Shawhelp help internet keeps going off and on

• Paloma Crankypants (@PaleGirlSquad) reported yesterday

  @Shawhelp I just want to know what's going on with the channel and if we can't see it then I want to unsubscribe but it won't let me. I tried to call the 1-888 number again but there was a message saying there was a problem with their services.

• Paloma Crankypants (@PaleGirlSquad) reported yesterday

  @Shawhelp The person helping me couldn't even find the channel--only found the added RAI News--and said they would transfer me to chat tech support. I waited over an hour to finally become 1st in the queue and then the chat was disconnected. 3/3

• Paloma Crankypants (@PaleGirlSquad) reported yesterday

  @Shawhelp It's now Monday and we still can't see it. It keeps telling us that if we want to watch the channel we need to subscribe. According to our acount, we *are* subscribed. I tried to get help through the chat via the website. 2/3

• Paloma Crankypants (@PaleGirlSquad) reported yesterday

  @Shawhelp I subscribed to RAI World Premium on Friday after the free preview was over and haven't yet been able to access the channel on the TV. I called on Friday night and was told there were issues with the channel but it would be resolved in a couple of days. 1/3

• Trina M. Lee (@TrinaMLee) reported yesterday

  @Shawhelp I’m trying to log into my account online to pay my bill and it keeps giving me an error page even though I login every month this way to pay the bill.

• Alan (@aches63) reported 5 days ago

  @Shawhelp I currently cannot watch channels below channel 24 here in Cougar Ridge, Calgary, The message is "No Content due to a temporary video stream error". It has been like this all morning. Tried calling the number given but it was a fail.

• Ian Seggie (@IanDSeggie) reported 7 days ago

  @Shawhelp We are getting fibre optic serviced to house home this month. The optic cable is owned by fibre connect. Telus has been first offer us service (much cheaper and faster). Do you have plans to offer the same or similar? We want fibre & who here gets here first gets our buisiness. Thank you.

• j. (@J_McJannet) reported 8 days ago

  @Shawhelp Yes there is no internet service for the past hour or so.

• X Jongo! 🦁 (@xjongo) reported 8 days ago

  @Shawhelp i even went into a physical store, and they couldn't help me....i'm back on hold with your exceptional customer support phone line... all this to PAY YOU