Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 01/11/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • amitabh2014 Amitabha (@amitabh2014) reported

    Go try call @TELUSsupport for help, good luck. They screwed up my bill, I tried to call, auto callback assurance in an hour, waited and sure it rang, tried to talk, was put on hold for 10 min. then got disconnected. Grt svc #telus to a lifetime cust, time to switch @Shawhelp.

  • hollywoodsuite Hollywood Suite (@hollywoodsuite) reported

    @Mad_Me @ShawInfo Sorry to bother you but one more question to help us narrow: are you watching on Shaw cable or Shaw direct?

  • srhchn Sunni Chen (@srhchn) reported

    In past residences, I’ve used @ShawInfo and have NEVER had this sort of billing issue. @TELUS @TELUSsupport please explain why something so fundamental to your service is so royally incompetent. #TelusSucks #PoorCustomerService

  • fckinphenomenal 🔶💙🔶 (@fckinphenomenal) reported

    @Shawhelp Wake up. Your Wifi’s down again. :)

  • LeafRollin LeifRohlin (@LeafRollin) reported

    @Shawhelp are you having internet issues in Vancouver right now? Mine has just completely stopped, ever after resetting the router.

  • ScarlettMi ScarlettMi (@ScarlettMi) reported

    So, @CraveCanada/@CraveHelp's website is broken, again, as it is every few months. I wonder if this is a recurrence of all the previous times they've managed to just break @Shawhelp's customers' access or if they've branched out to other ISPs as well.

  • darrylsden Darryl Knudsen (@darrylsden) reported

    @KolbyRizzo @ShawInfo It can be configured for that. I use it through a regular browser for now. Mobile versions are available. Their office/computer complex is actually in the side of a mountain in Switzerland. So far I have never experience a glitch of any kind. They share 0 information.

  • SnarePhoto Arden Shibley 🏳️‍🌈 (@SnarePhoto) reported from Calgary, Alberta

    @Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?

  • Teriterr Theresa (@Teriterr) reported

    @Shawhelp Sent a dm having issues in Bow Island

  • theteapixie 😷 💕ArTÉAmisia 💕self-isolating (@theteapixie) reported

    @Shawhelp i have your phone service. Approximately 40 minutes into every call the signal starts to cut out. Any insights?