Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 01/05/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • surfslamdive H PRK (@surfslamdive) reported

    @shawhelp Do you know anything about the outage Lightspeed is having? Have they gone under overnight or is it just a tech issue?

  • adifood1234 Adi lally (@adifood1234) reported

    @Shawhelp Hello Shaw :). My landline isn’t working im not able to hear a dial tone. Maybe something wrong on your end. And no body is able to make a call to it or @RogersHelps is there an outage in Abbotsford? :).

  • bcmomdotca Tara (@bcmomdotca) reported

    @Xangelle @Shawhelp It’s so weird, all calls aren’t coming through and dropping on my work phone and my cell phone (Fido) is dropping calls to the support number?

  • darcymo51156729 darcy morris (@darcymo51156729) reported

    @Shawhelp You service is a nightmare. I had a technician scheduled for today. He didn’t call or show up. I am online chatting and they don’t know why my appointment was randomly cancelled. I have gotten cut off from my agent. And now have to explain the whole scenario again

  • adifood1234 Adi lally (@adifood1234) reported

    @Shawhelp Good afternoon Shaw :). Our landline doesn’t seem to be working is there an outage?.

  • MunrosBooks Munro's Books (@MunrosBooks) reported

    @Shawhelp our phone lines aren't working in downtown Victoria. Cell calls to biz help line are disconnecting...

  • wrosswhite W. Ross White (@wrosswhite) reported

    @Shawhelp service down in new west, any era on service restore?

  • michalsz Michał (@michalsz) reported

    @Shawhelp Intermittent Internet accessibilty on multiple devices in Langford as well. Posted troubleshooting ideas do not solve the problem.

  • 10lbBeltBuckle Canadian Greg. (@10lbBeltBuckle) reported

    @Shawhelp help!

  • AaronGill009 Aaron Gill (@AaronGill009) reported

    @Shawhelp Your customer service today is terrible. Asked for a call back and when it finally did it rang once. Trying to call back for the last 15 mins and calls won't even go through. This is absolutely ridiculous!