Shaw Outage Report in Québec, Québec
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Mark huynh
(@MarkHuynh7) reported
@Shawhelp bye bye unreliable terrible service Shaw. Its time to switch to @TELUS
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Wendy
(@WendyMatthes) reported
@Shawhelp Can you send a tech to fix my issues?
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Max
(@Maxim604) reported
@Shawhelp hi my home service is down (Guildford) but also my cell data is not working, with WiFi turned off. How is that related?
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Alliancé ~aliya-n-say
(@alliance_babu) reported
@Shawhelp how long will it take for the service to be restored? My internet,TVs and phone have not been working since 11am Pacific time!!! Thanks
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WonderSteve
(@TheFallingStar) reported
@Shawhelp @GillRaghbir We need to know if service will be restored before tomorrow 6AM
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Ian Seggie 🅙
(@IanSeggie) reported
@im_andrewtodd @ShawInfo @Shawhelp Still on hold -- 3.5 hours now, not hanging up. Sent all my message chats and info to the Better Business Bureau this evening and let them sort out the "Contract" Shaw makes us sign but doesn't provide the service agreed to.
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WonderSteve
(@TheFallingStar) reported
@Shawhelp Do you have an update on the Surrey outage? Still no service for me after almost 23 hours
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AndyAlex
(@iamandyalex) reported
@Shawhelp any timeline to Fraser Heights outage? Been at least 24 hours, don't really want to tether my phone data again for work tomorrow
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Reanna
(@D3vilqueen) reported
@Shawhelp what is the reasoning behind the 24hrs of no service in the Surrey area? We are monitoring the (very few...) updates and there is 0 explanation as to the cause of this delayed outage.
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Wendy
(@WendyMatthes) reported
@ShawInfo good evening. I have been trying to solve an issue since 3p. I have been on chat and went thru 3 people when the 3rd just dropped me. Now I am going on 2hrs waiting for a return call that was supposed to be a 45min wait. Now what?