Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 03/13/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AllyC1000 Alison Clark (@AllyC1000) reported

    @ShawInfo I got this information from two separate support chat agents. I didn’t believe the first one could be correct (only 3?) so I tried again. So the source of info was Shaw.

  • dnegrey Dana Negrey Voiceover Artist (@dnegrey) reported

    This is very frustrating for both the technician and me. The tech was doing their best to extend their customer service, along with helping secure a longer commitment from a customer. However .../ @shawhelp #BrighterTogether #CustomerService

  • TerrelHince Terrel Hince (@TerrelHince) reported

    So much for watching the game tonight. Thanks @Shawhelp . Then at first its 3 days to repair? When thats unacceptable to us (i work from home, i need internet) its now an outage with no estimated repair time. Not very helpful.

  • Geoffers84 Jee Off (@Geoffers84) reported

    @ShawInfo shocked to learn you won’t match a Telus offer for a loyal customer.

  • 3DDiane Diane (@3DDiane) reported

    @ShawInfo what is the problem with our tv service?? Seriously tired of it.

  • gojetsgo85 Nicky (@gojetsgo85) reported

    @Shawhelp why is our cable not working? Internet is fine and cable just cut off

  • SchminkeSchmoo Mei (@SchminkeSchmoo) reported

    @Shawhelp I'm wondering why my internet speed is being throttled down to ~5 mbps when I pay for 75 mbps? This has been going on for several days and it's getting tiresome.

  • dnegrey Dana Negrey Voiceover Artist (@dnegrey) reported

    A story of inconsistent customer service from Shaw: A Shaw technician was at our house to day: a professional, intelligent & friendly young person who represented their employer very well. After attending to our technical issue .../ @shawhelp #BrighterTogether #CustomerService

  • awhite_adrian Adrian N White (@awhite_adrian) reported

    @WorldAffairsPro @Rogers @ShawInfo CRTC is run by these same conglomerates and Ottawa has never had the will.Sad.

  • SDPackard3 SDP (@SDPackard3) reported

    @roeteddy @Shawhelp I am terrible with tech& it’s not bad! You can watch live or from the beginning and rewind etc! Tried a lot of different services to be able to stream various tournaments and leagues over the years. I’d love CBC to stream Team Canada games, even if it’s not on the main channel.