Shaw outages and service status in Québec, Quebec
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Québec, including 0 direct reports.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Québec, Quebec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Zubricki (@davezubricki) reported@Shawhelp - still waiting for a call. You told me yesterday this was prioritized…. If this is priority your customer service sucks!
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cm (@Crackmacs) reportedThese outages sure are getting annoying @Shawhelp 😐 Been down for over 10 minutes now this time. Usually troubleshooting, no change.
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cramd: Marc Sherwood (@cramd) reported@Shawhelp looks like I'm going to pack up my Shaw stuff and send it back to you tomorrow. Somehow I was not just sent the wrong modem, but when the correct one was shipped and I was ready to install my order is cancelled. Your customer care team did not seem to care. @TELUS help!
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cramd: Marc Sherwood (@cramd) reported@Shawhelp No worries, @telus is helping out. The customer support person I spoke with at Shaw really did not care that I asked about the termination of my business.
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John Moxin (@jwmox) reported@ShawInfo Ok, so why isn't phone service working in Prince George?
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D the Movie & Game Guy (@dthemovieguy) reported@Crackmacs @Shawhelp I can't tell you how much I loathe Shaw and their terrible everything. I'm on Telus now and it's no screaming hell, but it's light years ahead of Shaw. If I may quote the Iron Sheik, "SHAW CAN GO **** THEMSELVES"
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phloggie 🇨🇦 (@Phlog) reported@Shawhelp @_ThePrncss I go through the exact same issues with customer service (or lack thereof) Cmon Shaw, this is her livelihood. In a post-Covid world more of us are working from home and depend on the reliability of service.
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Avi (@Avienith) reported@Shawhelp It sounds more mechanical than something a reset would help, but when I can get behind the entertainment centre to the plug I'll try that!
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Tom Thomson (@fotogtom) reported@Shawhelp it appears if your customers have to work to pay their cable bills they are stuck with issues in that service they are paying for #nowaytotreatacustomer
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ⓄⒼ (@0x4f47) reported@Shawhelp your SMS 2FA notifications are being delayed by over an hour, which is a problem considering that the codes expire in 30 minutes. Please fix. Can't login.