Shaw

Shaw Outage Report in Québec, Québec

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 03/04/2026 02:55

March 04: Problems at Shaw

Shaw is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • amandaburkebiz Amanda Burke (@amandaburkebiz) reported

    @Shawhelp we have had internet throughput / connectivity issues for at least 3 days now. We live in West End. Just called help line but auto response talks about issue in our area being worked on, so we hung up. Do you know if “area issue” has been going on for days as well?

  • mikeybui Mike B (@mikeybui) reported

    @Shawhelp your shawmobile network is blocking my online banking verification code from being sent to my phone. It was working fine when i was with Fido. Need some help. Thank you #shawmobile

  • AlanAnimals Aper (@AlanAnimals) reported

    @Shawhelp The internet, phone, and tv service have all come back into service so all good. Thx!

  • Awesome_Merikl1 g (@Awesome_Merikl1) reported

    @laZybuddhagami1 @ShawInfo doubled our internet speed and can't even pass 1mb/s downlaod speed. **** shaw and everything they stand for. don't DM them. they'll do **** all

  • woodwarddotCA Jeff. Now with 10% More Pumpkin Spice! (@woodwarddotCA) reported

    I often only complain about companies on Twitter but I have to give credit where it's due, @ShawInfo's customer service experience has really improved in the past couple years. Combo of service people and technology working really well for them.

  • Hibackhand Wilberforce (@Hibackhand) reported

    @Shawhelp I guess enough people complained - the outage is up on the site now

  • AlanAnimals Aper (@AlanAnimals) reported

    @Shawhelp ate you having internet issues in the south part of #yyc Lake Chaparral?

  • KeithWCarson KeithCarson (@KeithWCarson) reported

    @Shawhelp Resolved with support! :)

  • RyanSABC Ryan ⛏️🌲🛢️ (@RyanSABC) reported

    @Shawhelp It's really a simple question....either your known outage is a problem beyond the area it's known in...or it isn't.

  • evltwnHD1 fearless freep™🇨🇦 (@evltwnHD1) reported

    @Shawhelp My cable box has been rebooting itself several times a day. I tried Shaw chat. No connection. Help.