Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 02/21/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ReneDesorcy Rene Desorcy (@ReneDesorcy) reported

    @Shawhelp Any news on an outage in Coquitlam?

  • ralph_rushton Ralph & his Urbane Crows (@ralph_rushton) reported

    @Shawhelp is there a service problem near UBC? Point Grey?

  • lizzmckinney Liz McKinney (@lizzmckinney) reported

    @Shawhelp any service problems in Carr’s Landing Road lake country bc? We are so slow.

  • bryanhughes Bryan Hughes (@bryanhughes) reported

    @Saralaise @CNNgo Yep. Same here. I asked a friend to see if she was experiencing the same issue (also Shaw customer), and she is. Makes me feel somewhat better to discover that it doesn’t seem to be my device or account – must be something wrong with either @Shawhelp or CNN activation system. 🤬

  • jamiearpinricci Jamie Arpin-Ricci (@jamiearpinricci) reported

    @Shawhelp I would like to know when the service in Winnipeg will be restored. I tried to contact Support directly with the app but while I was waiting for an agent, it logged me out and I got bumped. Please advise.

  • Sensfan705 Brad Michael (@Sensfan705) reported

    @ShawInfo is there an outage in ssm ?

  • Bigz001 Sanderman (@Bigz001) reported

    @ShawInfo worst service ever!!! I use more data on my phone cause our Shaw services never work and when you ask for a call back cause you want answers no one calls you back. Never switch it’s just a headache and poor service!!!

  • DecemberLeanne December (@DecemberLeanne) reported

    @Shawhelp hi is there an outage in Vancouver? My internet cut out and it’s taking forever to get ahold of someone

  • jassybrianne jasmine (@jassybrianne) reported

    @Shawhelp is the internet down in the west end /coal Harbour?

  • FieldFlux Jeff (@FieldFlux) reported

    @Shawhelp I sent a DM about an hour ago about intermittent internet issues. It’s happening again right now. Can someone help take a look?