Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 11/04/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ___rhia___ ʀʜɪᴀ 🐦 𝕤𝕟oo𝕥 (@___rhia___) reported

    .@Shawhelp Just had a horrible experience with Shaw Support. Tried to get assistance in figuring out my passed father's email situation, and was hit with the least amount of help I've ever received from a chat support. Took a transcript. Just absolutely sub-par.

  • gliverpool9966 The G.F. Liverpool™© (@gliverpool9966) reported

    @Shawhelp So far no major issues with BlueCurve TV on the Chrome. Just a minor re-connection hiccup that is all early this afternoon.

  • finnicknorth Finnick 🔱 (@finnicknorth) reported

    @Shawhelp I am incredibly disappointed with the help I am not receiving. Since switching to Shaw Mobile I have been unable to receive incoming calls for multiple days on 2 occasions. Today I was told I would have to wait 3-5 business days for any type of resolution. This sucks.

  • frizzybob internet user (@frizzybob) reported

    @Shawhelp why my internet be so slow ??? 🤔🤔🤔 last two weeks been real slow

  • PhaoMusic Phao (@PhaoMusic) reported

    @Shawhelp I have since Thursday. Still no answers. If you’ve got a number with a person who would actually care or help...feel free to DM.

  • WebShelly Shelly Weber (@WebShelly) reported

    @Shawhelp Internet is down. Willowgrove Saskatoon

  • fighting4ttytc Janet Hooper (@fighting4ttytc) reported

    @ShawInfo why is it that I can talk to an agent on the phone with Apple and trouble shoot a bunch of stuff and then be done while I’m told I’m live with an agent in Shaw chat who hasn’t even responded.

  • TBC_2021 InThisTogether2021 (@TBC_2021) reported

    @richardzussman There is a limited number of phonelines/region. Each call probably takes 10-15 min. It would really help to have the feature that @Shawhelp provides that let's us know an estimate of the wait time. Even better, provide the ability for a callback like provided by ShawTech Support.

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE

  • gliverpool9966 The G.F. Liverpool™© (@gliverpool9966) reported

    @Shawhelp So far everything is good with BlueCurve TV on the Chrome. Only thing that is odd is that I had to power-cycle my Gateway modem to get my network printer back online this morning.