Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 12/13/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlyNews1 Charly News (@CharlyNews1) reported

    @Shawhelp @CourtFantinato Hey Jacoby, we all know how "sorry" Shaw is, but it's time to start talking reimbursement. It is time to credit all your customers for the inconvenience. I wouldn't be so perturbed with bad service had I not just completed Shaw's "outage" survey. So very very lame.

  • JeffLambe Jeff Lambe (@JeffLambe) reported

    @Shawhelp @Kellervo I have to work from home tomorrow. I'll send Shaw my mobile hotspot bill if service isn't restored by tomorrow morning.

  • Red__Wilson Red Wilson (@Red__Wilson) reported

    @Shawhelp So was this a fire or a hack because this seems a bit much for a regular outage.

  • samurray4 Shelley Murray (@samurray4) reported

    @adolwyn @Shawhelp We were out 4 hours and 2 hours one day and we got 6 dollars, and we had to fight like crazy to get that, if they have another outage this week, they will say you already got a credit this week.

  • arjundavda Arjun J. Davda (@arjundavda) reported

    @ShawInfo @ShawInfo customer service tells me it was my failt.."all phones used be turned off (not even to be used for WiFi) when travelling" . Huh?

  • iansu iansu.ethernet 🔌 (@iansu) reported from Calgary, Alberta

    @adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.

  • Crackmacs cm (@Crackmacs) reported

    @adolwyn @Shawhelp nope no issues today

  • bywayofwinnipeg crills (@bywayofwinnipeg) reported

    @adolwyn @Shawhelp I cancelled my Shaw after 20+ years recently & im so happy I did. Gotten way better service and the difference in internet is crazy already

  • rubydame a (@rubydame) reported

    @Shawhelp so what compensation are you offering your Beltline customers? An outage for almost 13 hours is absolutely ridiculous.

  • elksfans Danny (@elksfans) reported

    @Shawhelp @kevinghannah The outage is more than 25 hours old now, and your last update was more than 8 hours ago. How much will the refunds be for and when will they show up on our bill?