Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 01/13/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CcCMiddleton LinesLinesLines (@CcCMiddleton) reported

    @Shawhelp The NHL Center Ice (on free preview) is AWFUL tonight. Constantly going black, skipping forward, skipping back. What's the deal?

  • armchairchief Armchair Chief (@armchairchief) reported

    @Shawhelp is the internet down in the Kamloops area?

  • MeekerBeastman james wilson (@MeekerBeastman) reported

    @SmileyYYC @Shawhelp 621 on my TV I never even look at those channels. Thank you

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported

    Hey @Shawhelp any service outage in Fremont area or Port Coquitlam?

  • kami713 Dave Weber (@kami713) reported

    @Shawhelp Is there an outage in Saskatoon? I've been having an intermittent connection all day.

  • Bigjks88 Big j 88 (@Bigjks88) reported

    @rahiltarique1 @Shawhelp there Is a crew working I think from Shaw putting in fiber in strathcona, is the issue Shaw?? People are working from home ya know

  • uncannycanuck Anna Cole (@uncannycanuck) reported

    @grrrlmeetsworld @ShawInfo They bugged me in the middle of my work day last week. Pandemic door to door sales is gross. So is laying off most of your installers. I would never deal with @shawinfo.

  • scottbmcleod Scott Mcleod (@scottbmcleod) reported

    @Shawhelp Home internet connectivity has been terrible for days. Tried live chat support with no result. Can’t get any phone support or a callback. Would appreciate some customer service please....

  • producersuzan Suzan Goritz Tétrault (@producersuzan) reported

    @Shawhelp you used to have great customer service. Now not so much. I want to talk to a person.

  • jamawaki Jamawaki (@jamawaki) reported

    @TomiukCurtis @Shawhelp Are you having issues with the internet?