Shaw

Shaw Outage Report in Québec, Québec

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 12/18/2025 11:55

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • kfry97 Krista Fry-Grantmyre (@kfry97) reported

    @Shawhelp is there any outage in Stony Plain, AB? Internet, cable and phone isn’t working. Thanks!

  • aidan_questions Aidan (@aidan_questions) reported

    @Shawhelp I’m getting tired of my current internet provider’s customer support and I’m shopping around to see if I can get a comparable price and service to what I’m getting now. Do you have any promotions going on?

  • warriorsoilers Brett (@warriorsoilers) reported

    @Shawhelp Tech support not needed unless you can make Blue Curve actually live TV (it’s about 1.5 min behind), fix the FFWD (so slow), stop the glitching/random cutting out issues. So many problems with it.

  • activetreeandh1 Rob St.Jean (@activetreeandh1) reported

    @Shawhelp I need help with equipment return

  • Babytiel NotAnyoneButLANDY (@Babytiel) reported

    @Shawhelp The WORST CUSTOMER SERVICE EVER. Actually, it DOES NOT EXIST. Will be looking into SWITCHING our tv service & DEFINITELY WILL NOT get anything else from them. GOODBYE SHAW. Do not attempt to pursued me. I will not DM u.

  • ArnettK DeplorableCanadian 🇨🇦 (@ArnettK) reported

    @Shawhelp Is there an outage in Southern Alberta?

  • fahloin Fahloin (@fahloin) reported

    @BlindiRL @Shawhelp @bchydro Planned outage and no warning should not be in the same sentence from a serious business tbh.

  • smtorsch smtorsch (@smtorsch) reported

    @Shawhelp Please help. Our tv is stuck in some sort of boot cycle and I keep getting asked if I want to pair my remote but I can’t select anything because foolish me my remote isn’t paired.

  • peaspod23 Pea’s Pod (@peaspod23) reported

    Hey @Shawhelp no wifi or internet in our area since yesterday .. apparent outage with no details posted to your website.. what’s the deal why should we stay with shaw?? Brutal

  • pgallagher72 40s YYC Male with Comorbidities (aka Patrick) (@pgallagher72) reported

    @Crackmacs @Shawhelp I have a 1.5gb connection, they keep emailing me an offer to upgrade to 1.0gb for $10 more. I think their spamvertising system is broken.