Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 12/10/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • WestCoast__Dad BJW (@WestCoast__Dad) reported

    @ShawInfo Mobile service at my house in a the 4G lite area.... This is not acceptable at all.

  • chopradishant chopra (@chopradishant) reported

    @Shawhelp having trouble with internet connectivity, please help, call centres are busy

  • IRaiseUFacts Think B4U Tweet (@IRaiseUFacts) reported

    @Shawhelp I just need a help phone number

  • WillyGrant ***** (@WillyGrant) reported

    @Shawhelp It should also be noted that the problem is happening on both our TVs and with all four remotes.

  • durnekell2k Matt (@durnekell2k) reported

    @Shawhelp is there an outage in medicine hat Alberta on going since yesterday?

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.

  • Charlene_Kotze Dr. Charlene Kotze (@Charlene_Kotze) reported

    @Shawhelp I’ll see if someone can help by phone.

  • PurePlugins Marshall Walker (@PurePlugins) reported

    @Shawhelp I've had no phone, internet or cable for over a week now, and every time I call support I get the runaround maybe it's time to switch to @TELUS

  • 19caseyy casey (@19caseyy) reported

    @Shawhelp i spent the last 2 hours resetting and power cycling my modem. the "technical support agent" tells me to keep doing this every 30 minutes. it's 3am.

  • mscaletta Marcus!! (@mscaletta) reported

    @Shawhelp I’m not a IT / Cell phone expert. I got my iPhone from a Rogers store. Activated here in Winnipeg and pay my bills here in Winnipeg. Could Shaw maybe flag this as an issue. ??