Shaw Outage Report in Québec, Québec

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (61%)

2. 

   TV (16%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Stephani (@stephanilaing) reported 3 minutes ago

  @Shawhelp Our internet is spotty and frequently goes down for brief periods, few days ago our cable was out, now I can't access on demand "network connectivity issues." Why is our huge bill never prorated for when we can't access the services we're paying for?

• marvin vargas (@NeroZero06) reported 4 minutes ago

  @Shawhelp having issues with internet and cable any updates?

• Sunny (@sunnyni31) reported 4 minutes ago

  @Shawhelp Internet is down for three days, is it even reasonable?? Just send me a technician, none of your agents is helping.

• Jake (@failb8) reported 8 minutes ago

  So my @ShawInfo technician calls me 30 minutes before my scheduled appointment, saying there’s a larger outage in my city caused my “something unknown, possibly weather”. Really upsetting to get told there’s nothing he can do and that I’m going to be waiting *longer*.

• Mikey McDontTouchYourFace (@mike_yung) reported 14 minutes ago

  @doctordreamd @Shawhelp not down here - sigh

• Jeremy Bibaud (@JeremyBibaud) reported 14 minutes ago

  @Shawhelp Hello! Is there an outage in the Oliver area in Edmonton?

• Jake (@failb8) reported 15 minutes ago

  .. continuing business with your company. I understand things go down but I’ve been treated so negatively by support (minus @Shawhelp here on Twitter, they’re great) and have been so much given the runaround on this issue being fixed sooner than later.

• Danny Holloway (@FitSince96) reported 15 minutes ago

  @Shawhelp I have been on the phone for the last 3 days trying to get someone out. Get a technician to St.Albert and fix the issue.

• Alan (@almarch00) reported 19 minutes ago

  @Shawhelp My internet keeps dropping the last few days. Any known problems in East Edmonton?

• Erin Waite (@ErinWaite42) reported 20 minutes ago

  @Shawhelp Hello! Outage in Capitol Hill area in #yyc?