Shaw

Shaw Outage Report in Québec, Québec

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 01/13/2026 20:10

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CamMcCam McCam (@CamMcCam) reported

    @Shawhelp Fix your feed good God. Trying to watch #WorldJuniors on TSN1 and it keeps freezing/cutting out. Browsed Twitter and found this is happening to Shaw customers only...not Telus users. Getting worse as the game goes on.

  • BoomerMia Pat (@BoomerMia) reported

    @CourcheneDon @ShawInfo I’m having the same problem. As it appears many others

  • ztravica Creativescans (@ztravica) reported

    @Shawhelp @PepsiJets Terrible service. Will be dumping Shaw TV soon.

  • AllyTheCanalian Allyson Bendfeld (@AllyTheCanalian) reported from Innisfail, Alberta

    @tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it

  • schaaptop ryan (@schaaptop) reported

    @Bryan_Leitch @Shawhelp @tg_bennett Hi there. I am having the same problem. I am monitoring my internet strength as well during drop outs but it's not effected. This is happening on TSN 1 and 3. I am slo watching on the TSN Go App and that feed is not effected. Hopefully the techs can get everything working soon!

  • MelPilgrim362 Mel pilgrim (@MelPilgrim362) reported

    @Shawhelp Various channels are experiencing audio and video interruptions right now. Is this a known issue with Shaw or the broadcasters?

  • ottovechkin Dave (@ottovechkin) reported

    @Shawhelp your goddamn feed is crap! CougarRidge...just crap.

  • Chumplet Sandra Cormier Turnsek (@Chumplet) reported

    @Bryan_Leitch @Shawhelp Oooh, that sucks. Rogers for once is behaving.

  • PepsiJets Pep (@PepsiJets) reported

    Has @Shawhelp actually replied to anyone in Dm? Fix the issue

  • leigh_dilay80 Leigh Dilay (@leigh_dilay80) reported

    @JetsBenny00 @TSN_Sports @Shawhelp I'm having the same issue here in East Kildonan