Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 02/13/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AlbertanKelly Kelly (@AlbertanKelly) reported

    Anybody having cable issues w/ @Shawhelp in downtown #yeg?

  • idledmuse Andrew Cunningham (@idledmuse) reported

    @Shawhelp DM’d you folks with an internet outage report…McKenzie Lake, Calgary.

  • cramd cramd: Marc Sherwood (@cramd) reported

    @Shawhelp No worries, @telus is helping out. The customer support person I spoke with at Shaw really did not care that I asked about the termination of my business.

  • 0x4f47 ⓄⒼ (@0x4f47) reported

    @Shawhelp your SMS 2FA notifications are being delayed by over an hour, which is a problem considering that the codes expire in 30 minutes. Please fix. Can't login.

  • n0mad_creative Nomad Creative (@n0mad_creative) reported

    @Shawhelp got a solution for these garbage hitron modems? Can't maintain a network connection at all... Same problems as years ago - the reason I left shaw. Why are you still using this junk?

  • DacostaAdrian Jedibro95 (@DacostaAdrian) reported

    This is actually pissing me off @Shawhelp @ShawInfo cutting off someone's internet for 24 was never a policy before so why is it now unbelievably pathetic

  • 0x4f47 ⓄⒼ (@0x4f47) reported

    @Shawhelp Ok, one of them finally arrived within 28 minutes, so I was able to login.

  • SolitaryMindset Philip Harris (@SolitaryMindset) reported

    Pretty crappy tactics by the @ShawInfo sales team to call me to upgrade my Internet service but not mention that I already had a cheaper offer sitting in my inbox. Presumably that's why he was so keen for me to plug in my new modem as soon as it arrives.

  • Mowgs2016 SB (@Mowgs2016) reported

    @Shawhelp Is there an outage in bankview Calgary?

  • ahhhndre Andre Wanlin (@ahhhndre) reported

    @Shawhelp any updates on the outage in Winnipeg, Windsor Park area?