Shaw Outage Report in Québec, Québec
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Québec, Québec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@robertojames192) reported
@Shawhelp Why do you guys CONSTANTLY screw up the GUIDE. Today, for example, your guide shows that Tennis is on TSN 4... but it turns out to be USA v GERMANY in the WHC. This happens ALL THE TIME. Get your **** together!!!
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mr kaswa
(@mrkaswa) reported
I will, in the near future, be seeking several months worth of free service from @shawinfo for having to spend 3 hours explaining basic concepts of Canadian television to their support staff, and then having that support staff tell me things that are untrue.
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Don Pepino™
(@PepinoGuardiola) reported
@Shawhelp my internet is sooooo slow, can you help me?
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James Crutchley
(@Therenador) reported
@Shawhelp tried paying online and twice now payment did not work. Contacted shaw mobile support and they suggested alternate payment method is the only way to fix this? Can u help me figure out how to pay bill?
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Joginder Madra
(@JoginderMadra) reported
@Shawhelp Is there something going on with the internet/TV in the Edmonton area? TV was unwatchable last night and internet was atrocious - about 7 mb/s down. Better this am but I’m only getting about 44 down and 4.9 up on the 300 plan which should be much closer to 300/15
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The Soup Yahtzee
(@cwietz1) reported
@GroseAndrew @Shawhelp I thought it was just me. It was like every show I watched was incorporating the “Soprano Finale” every 30 seconds. Shaw is bad and getting worse.
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Kravinoff #Bitcoin
(@kravinoffx) reported
@Shawhelp mine is broken as well. Internet down all night
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Prince Of Hollywood
(@Temporalengine) reported
Hey @ShawInfo , your brand is about consistently lying to your customers and following up with ignorant service. Was that a strategy you planned out or is it just that you hire the right people to consistently perform like that?
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BJS
(@SikmaBj) reported
@heidenreichphil @Shawhelp It was a card they needed to replace and they didn't have any on site. A new one had to be shipped from a different city to replace it. Hence why the MANY hours of horrible service Gotta love how Shaw handles their business
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N March
(@NuKiew) reported
@Shawhelp I am having trouble with TV. They keep saying they need to restart