Shaw

Shaw Outage Report in Québec, Québec

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 12/12/2025 22:15

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jakietheboycat Toots McGuire🇨🇦🌈 (@jakietheboycat) reported

    @Shawhelp I've spent the last 40 minutes trying to get "My Shaw" and then online to work. Reinstalled, restarted app 5 times, never did work, 3 times online, all times rebooted phone,it finally worked. I'm a senior, my time on earth is limited, just wanted to pay my damn bill.

  • RogerDoucet6 Roger Doucet (@RogerDoucet6) reported

    @Shawhelp no cable service in Cranston, Calgary. Do you know if this is related to outage in Ogden, Calgary.

  • MSQUARED2_M2 MIKAËL (@MSQUARED2_M2) reported

    @Shawhelp The automatic Twitter response saying that Shaw is not happy to hear about my unacceptable customer experience is quite laughable btw…

  • kevinlovestech Kevin Lloyd🇨🇦 (@kevinlovestech) reported

    Our @Shawhelp modem/router just did a hard crash. No internet AND refused to connect to devices. Thankfully a power cycle seems to have resolved whatever the issue is, along with restarting my computers.

  • kevinlovestech Kevin Lloyd🇨🇦 (@kevinlovestech) reported

    Tried to login to my @Shawhelp Mobile account using SMS 2FA. Somehow ended up with 6 one-time codes, and none of them worked. Tried the email option, which I got 20 minutes later. Nicely done, Shaw. When 2FA doesn't work, people can't access their accounts. We know that, right?

  • ddgrunau Daryl Grunau (@ddgrunau) reported

    @Shawhelp Thanks. It’s working again. Just strange outage I guess.

  • RogerDoucet6 Roger Doucet (@RogerDoucet6) reported

    @Shawhelp is there an outage affecting Cable in Cranston, Calgary?

  • oviattmike Mike Oviatt (@oviattmike) reported

    @Shawhelp Is there a TV outage in Copperfield S.E.? Only channels that work are music.

  • southbranch114 ~sbc (@southbranch114) reported

    2 - @Shawhelp anyway cant access your site and dont wanna chase all over these cursed socials. is there anyway short of legal action to get ahold of a rep for a service fix or cancellation? still a phone number someplace? horrible long chase

  • froesiie Taylor Froese (@froesiie) reported

    @Shawhelp 5 and a half hours of internet outage in Saskatoon? No updates in hours..