Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 02/27/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Christi17665841 Christian Calvelo (@Christi17665841) reported

    Day #9 of intermittent internet and Day #2 of no internet. Help! It’s hard to teach music online and do my job without internet… @Shawhelp

  • chanceharvie Chance Harvie (@chanceharvie) reported

    @Shawhelp Any update on when service will be restored? This is really ruining my Sunday night.

  • kencheungmd Ken Cheung 🇨🇦 (@kencheungmd) reported

    @Shawhelp I'm in Calgary. Is there a signal issue right now? 220 not available. 227 pixelated...

  • EmeraldRuby39 EmeraldElegance (@EmeraldRuby39) reported

    @ShawInfo needs to do better. They refused to send a technician out and now we have to freeze overnight because our internet won't work which controls our heat. They refuse to do anything to help.

  • Inline4photo Shane V (@Inline4photo) reported

    @Shawhelp Service has been down for 10 days now Ranchlands area. Online Shaw CS telling me to just be patient. My WFH job is not as understanding. Might be unemployed soon, you guys hiring?

  • Mobile_Marty Marty Borotsik (@Mobile_Marty) reported

    @Shawhelp is there an outage in Edgemont?

  • chanceharvie Chance Harvie (@chanceharvie) reported

    @Shawhelp Ok. Thanks again Don. While the lack of service is frustrating, the fact you're communicating quickly helps to take the "edge" off and spares Shaw my wrath. All companies should take note that this is the proper way to serve your customers.

  • TraceyMWoy Tracey (@TraceyMWoy) reported

    @MattPaulHickey @Shawhelp Oh I’m sorry. I wish you would have as well! We are ending Day 3 of no internet and are scrambling to figure out what to do for work. They have been telling me the fix is coming ASAP as well. Unfortunately not the case. The issue has been known since Dec 31

  • MattPaulHickey Matt Hickey (@MattPaulHickey) reported

    @TraceyMWoy @Shawhelp Wish I would have seen your warning earlier, Shaw has been telling me the fix is coming "asap" all day. If work relies on wifi working, guess Shaw isn't the service for you.

  • trentpennock trent pennock (@trentpennock) reported

    @Shawhelp Tried trouble shooting still messed up