Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 02/12/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • EvanFielding4 Evan Fielding (@EvanFielding4) reported

    @Shawhelp Fix your ******* wifi already for Edmonton I have to study for a quiz

  • gumbleplays Gumbleplays (@gumbleplays) reported

    @bouchy73 @Shawhelp Oh dude..... that sucks :s

  • notamandolin Amanda Lynn (@notamandolin) reported

    @PurolatorInc Package in question is a setup kit from @ShawHelp - who I called to see if they could track it down, and they couldn't. Nor were they able to reship. So, because Purolator lost the package, I can't activate my internet. Problems! On Day 6 of trying to solve this.

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • kambo__g Kam (@kambo__g) reported

    @Shawhelp Hello. Is there a phone outage issue in surrey? Our cable and wifi are working but the phone hasn’t been. Pls advise

  • smartdude911 Kevin (@smartdude911) reported

    @Shawhelp Is there widespread Shaw issues in Kelowna? We’re having connection issues all day.

  • ChrisVajcner Chris Vajcner (@ChrisVajcner) reported

    @Shawhelp My internet phone and cable are down in st vital

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp I'll pass, have no faith in support at all.

  • notamandolin Amanda Lynn (@notamandolin) reported

    @PurolatorInc Package in question is a setup kit from @ShawInfo - who I called to see if they could track it down, and they couldn't. Nor were they able to reship. So, because Purolator lost the package, I can't activate my internet. Problems! On Day 6 of trying to solve this.

  • KevinJKowal Kevin (@KevinJKowal) reported

    @Shawhelp is shaw wireless down in the SE right now, or just me? Reset modem a few times, nada..