Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 01/04/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rlhnyvr Rose Hillier 🇺🇦 (@rlhnyvr) reported

    @Shawhelp Can you help with mobile issues or do I go elsewhere?

  • CalgaryBluesky 🌤️CalgaryBluesky 🇨🇦🇸🇰 ♥️💉💉💉🤬Shaw (@CalgaryBluesky) reported

    @Shawhelp Been there done that. No help.

  • craftybeermomma Laura Coles (@craftybeermomma) reported

    Moving from a so called "middle/upper class to a "lower/middle" class neighbourhood... @ShawInfo quality is worse...insurance went up by $110 a MONTH. System is to make rich stay rich & can stream/watch what they want at high quality while the rest of us stay poor with pixel TV.

  • CRoughfoot Dom Sesto (@CRoughfoot) reported

    @Shawhelp your internet in Saskatoon just went down. Could be a total internet blackout.

  • janjette JanineGio (@janjette) reported

    @afterexposure @weathernetwork @ShawInfo That format is awful, don’t go near it anymore.

  • skinnygirl0589 Steph (@skinnygirl0589) reported

    @Shawhelp other than some unhelpful messages in here there’s no plan to fix this .. and no one has fessed up to trespassing and causing damage .. I want your wires off my property TODAY

  • MTBRiderSS MTBRider (@MTBRiderSS) reported

    The @TELUSsupport TelusOptik TV app is THE WORST! When is my @TELUS contract done so I can go back to @Shawhelp

  • shrikesghost shrikesghost (@shrikesghost) reported

    @Shawhelp Shaw having any issues in StAlbert. My mothers phone and internet is out.

  • afterexposure Diamond Dog Organa 🇨🇦🇺🇦 (@afterexposure) reported

    Our Day Thus Far -or- A Lesson in Unintended Consequences 1. Check @weathernetwork on @ShawInfo 2. Make decisions 3. Realize too late we were looking at info for wrong city (due to the new multi-location 'stupid format', like TELUS uses) 4. Collectively decide to cancel Shaw

  • CCanadianAB ⚜CC⚜ (@CCanadianAB) reported

    @Shawhelp Still doesn't answer the question of why have the store when they don't actually do anything like that. Now instead of just getting my equipment switched in 5 min, I now have to fight again with your online service while my Internet is out, and then I'll have to have a tech