Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 03/22/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • wdrohrer Dean Rohrer 🐘😷 (@wdrohrer) reported

    @Shawhelp Do you respond to DM questions about our Shaw service?

  • stevendrowe Steven D Rowe (@stevendrowe) reported

    @Shawhelp Another sad Sunday trying to deal with slow Shaw internet speeds yet again. Not very happy for us.

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    @Shawhelp I love how I call for tech support, and the help is just them sending links for me. I could have just googled those answers. Useless and a waste of time

  • PeterMatsubara Peter Matsubara (@PeterMatsubara) reported

    @Shawhelp there is a lag in sound when watching Shaw Bluecurve on-demand or saved shows. Audio doesn't match video, any way we can fix this?? TIA!

  • mrkaswa mr kaswa (@mrkaswa) reported

    Hey @shawhelp 24ish hours later and channel 506 Stingray Retro is still out of synch. The video is 3-4 full seconds ahead of the audio. No other channels, not my problem, not going to unplug or reset or give you an account. I will DM you an area code to narrow it down.

  • NorthVanMike NorthVanMike (@NorthVanMike) reported

    @Shawhelp i'm still waiting for an end to my issue which is in DMs.

  • ZiadFazel Ziad /- 2 m -/ Fazel (@ZiadFazel) reported

    I’m on @Shawhelp and my sister is on @TELUSsupport. So at either my home or hers, I would program the TV to deliver to my folks, and get whatever Shaw or Telus service in their room to enable their smart TV. So, Shaw or Telus, what do you have to help me? Following you both.

  • SP_YLW SP (@SP_YLW) reported

    @Shawhelp bought ufc ppv not working. On hold. Wait time 35-45 mins. Event is on now. Thx

  • ShawnNason Shawn Nason (@ShawnNason) reported

    @MattCundill @Shawhelp Oh I was on with a tech( got thru to a real person....until the clock hit 11pm and the line went dead! Shaw has certainly gone down in terms of support in recent years

  • mathews_tj TJM (@mathews_tj) reported

    @Shawhelp Was on chat for 30 min absolutely no help , booked an appointment for 4 days from now to get new router , hard for people to work from home........