Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 01/12/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Nufy709 Nufy709 (@Nufy709) reported

    @Shawhelp any issues with tv service in SE Calgary ?

  • Pey_DayYEG Just Pedro (@Pey_DayYEG) reported

    Now I’ll never know what happens to “The Grinch who stole Christmas” thanks @ShawInfo @Shawhelp #ShawCableDown

  • ilovedisney2016 Andrea (@ilovedisney2016) reported

    @ShawInfo is there some outage? Pvr not doing playback can't get though on the phone either

  • THarris1519 Trevor Harris (@THarris1519) reported

    @Shawhelp Hey everyone Just an FYI I Was on the phone trying to reach tech support and just got a recording saying blue curve is down, technicians are aware and they’re working on a fix no eta when it will be though

  • LtotheMillsy #BLM ✊🏽🇨🇦🇯🇲 (@LtotheMillsy) reported

    @Shawhelp But all of your service areas are without cable right now.

  • gem_k_ Gem 🐝🐾 (@gem_k_) reported

    @mobilevictoria @Shawhelp It's a big outage across a lot of western Canada. It's out for us on Van isle and seeing people from Calgary having issues. I doubt their customer service can do anything to help.

  • dirtyburger83 Brent (@dirtyburger83) reported

    @Shawhelp Ya your cable service isn't working sent you a msg 20 min ago

  • 1161Little CLittle (@1161Little) reported

    @Shawhelp @A_little_Lam Thanks @Shawhelp for your unhelpful help. There is an outage. How can we get on to your internet site to check when NOTHING IS WORKING!!!

  • 22TMarshall Tyler (@22TMarshall) reported

    @Shawhelp So.. instead of counting sheep.. count replies on why the service isn’t working. Can we get an update?

  • PiperFallout Pipes (@PiperFallout) reported

    @Shawhelp I just wanted to finish tonight's episode of Yellowstone (stopped half-way) and Dexter (didn't record because of this outage). I'm looking forward to the credit on my bill.