Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 01/14/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • vutangclan2 Vu Nguyen (@vutangclan2) reported

    @Shawhelp I’m at work with no internet now going on 5 hours. Your help desk says no tech can come until tomorrow. Anyway you can speed it up? Losing time to bid on work, invoice customers and we’ve gone back to paper work orders.

  • jdeworks Jennifer d'Entremont (@jdeworks) reported

    @Shawhelp hey guys, I am wondering if there is service happening in our area (Canmore) our blue curve wifi is not working and I restarted it with the same outcome.

  • AdultInDaRoom D S (@AdultInDaRoom) reported

    @ShawInfo ... why no internet connection? You have no phone support. Your chat bot and people can’t do anything because of a “maintenance issue”. Seriously WTF?! Is this how you respect customers? If we are disposable after thoughts, what do you think that makes you?

  • mintsource dan (@mintsource) reported

    @fiacc @Shawhelp well the thing is technically it's not an outage as it's still working... it's just we are getting unusable download speeds of 1.7mbps rather than the ~100-600mbps we are paying for.

  • S_P_Patrick Steven Patrick (@S_P_Patrick) reported

    @Shawhelp hey my dudes... my cable is down atm. You guys having issues in SW Yeg?

  • dool50 Trevor Dool (@dool50) reported

    @Shawhelp Same here in Sherwood Park. Can't even get a picture!! Please don't tell me to DM you and your "sorry to hear". Just fix the glitches problem.

  • albertarulez Matt (@albertarulez) reported

    @oiler_country @Shawhelp Inside Shaw seems to work not bad but a speed test to California gives me .3 Mbps and it should be 600

  • fiacc Fiacc O'Brien Moran (@fiacc) reported

    @mintsource @Shawhelp They just dm'd me to say there isn't an outage.... Which there is because we're reporting it.

  • NatalieL72 Nat The Steeped Tea Addict (@NatalieL72) reported

    @Shawhelp Hi, I am experiencing service outage. I tried rebooting. Cable, internet, and phone is down. Is there any info on what is happening or how long until service is restored?

  • oiler_country ▌│█║▌║▌║Alan Smithee - 1 Vax ║▌║▌║█│▌ (@oiler_country) reported

    @Shawhelp pretty sure you can't help since it's affected more than one customer. PVR playback is fine. Channels are gone.