Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 01/13/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TvCooken CookenTV (@TvCooken) reported

    @Shawhelp What's the deal with Northern Alberta users receiving high ping to servers in the US? Seems to be a routing problem a lot of users are reporting including myself.

  • KCwvbc kc 🍩 🏴‍☠️🇨🇦 (@KCwvbc) reported

    @Shawhelp I saw that on your website but it says service will be retired when the hydro situation is fixed and it was fixed a while ago. We still have no phone, internet or cable.

  • adifood1234 Adi lally (@adifood1234) reported

    @robinthemurr @TELUSsupport Come join @Shawhelp. They have better service and customer service.

  • ShafRC Shafin Rehman (@ShafRC) reported

    @Shawhelp Just lost home internet and TV services in Surrey, BC. I'm assuming the incoming wind storm is causing a problems already?

  • AngryStonerFo20 😚💨Deuce✌☺ (@AngryStonerFo20) reported

    **** @Shawhelp is as useless as their service. The app is garbage and so is the digital box.

  • marcoyris Marco Yris (@marcoyris) reported

    Its f****ing great to wake up to no internet service. Thanks @Shawhelp @shawcable

  • Sheldon_Singh Sheldon Singh (@Sheldon_Singh) reported

    Just lost internet service @Shawhelp

  • jawnjang Jawn Jang (장재현) (@jawnjang) reported

    Your service today has been absolutely abysmal @Shawhelp, what an utter embarrassment and disaster!

  • Tehbigbear8 Barry Kachur (@Tehbigbear8) reported

    @Shawhelp Any issues in west Edmonton? Lost internet about 10 minutes ago

  • RokinRobin dawn h (@RokinRobin) reported

    @Shawhelp You don’t need my personal info to respond to me on this issue.