Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 03/18/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MichnaPaul Paul Michna (@MichnaPaul) reported

    @Shawhelp I have rebooted it twice and get the following message: "Error 64417 We encountered an error loading Shaw on Demand. We are currently experiencing temporary problems with VOD. Please try again later."

  • WerdEmUp Werd (@WerdEmUp) reported

    @LallyAd @yycgirlxoxo @Shawhelp Problems never end with Shaw for me. Previously I wasnt even their customer but they still managed to screw up and get my internet disconnected for almost 2 weeks.

  • LallyAd LallyA (@LallyAd) reported

    @yycgirlxoxo @WerdEmUp @Shawhelp I was with Telus my internet used to go dead alot or it would drop alot from 150 to 0.05 thank god I have shaw 1.5gig no issues!

  • JohnMark1a JohnMark (@JohnMark1a) reported

    @Shawhelp Just want to say Congratulations on the extremely poor uptime in Red Deer the last week or so. A full day outage, then sporadic at best. Latest full outage today started glitching last night and then full outage. I’m so done with Shaw’s ineptness!

  • stea1thbear John Khtaria (@stea1thbear) reported

    @TELUSsupport Been trying to get internet with @telus for almost a month and team to connect my fiber line was supposed to show up today but never did. Do I need to go to @Shawhelp

  • Shaelynn_flann Shaelynn Flannery (@Shaelynn_flann) reported

    @KranenborgDavid @Shawhelp Blackfalds Ab internet outage 👍🏻

  • redkittycat RKC (@redkittycat) reported

    @Shawhelp don’t know what’s going on in Calgary but channel 5, ABC, is showing blank for the Bachelorette finale. Very poor.

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp Hey shaw I’m still having internet issues even after the tech came was wondering if you guys can give some sort of credit for it thanks:)

  • StephensPhotoM Stephens Photo Media 🇨🇦 (@StephensPhotoM) reported

    If your thinking about @ShawInfo for your provider chew on this Service has been up and down like a yo yo for months now no service at all since Friday no phone no internet no home security no TV no cameras earliest they can come is Tuesday afternoon @Shawhelp

  • Kashyyk Kashyyk (@Kashyyk) reported

    @Shawhelp my internet is down. I tried unplugging the router (60sec) and plugging it back in. I checked and my last bill was paid in full. My phone connects to wifi but it has no internet. My neighbor next door has Shaw and theirs is working. Why don't I have internet?