Shaw

Shaw Outage Report in Québec, Québec

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 02/02/2026 06:30

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • terryballantyn7 terry ballantyne (@terryballantyn7) reported

    @ChrisLaBossiere @Shawhelp @TELUS Shaw customer here - wifi goes out all the time. Every call is the same...unplug, yadda, yadda still no change in 9 months! Looking into Telus in new year!

  • Stormblind1654 Ken Jones (@Stormblind1654) reported

    @Shawhelp internet and cable went down about 20 minutes ago now. Who do I contact to resolve this quickly?

  • yycmediagal YYC Media Gal (@yycmediagal) reported

    @Shawhelp Services seem to be up and running now. A bit concerning as none of the services we pay for were working - no phone, Interner, or cable. And there was no way to confirm as there was zero Shaw customer support available (and zero updates on your website). 1/2

  • jwloco Jerry winslow (@jwloco) reported

    @Shawhelp so no internet TV or phone service, I have reset modem to no avail, in northern Alberta, any issues currently or am I alone here?

  • cholotrons Cholotron (@cholotrons) reported

    Shaw virtual assistant is useless 🤬 WTF? #shawcable #ShawInfo #Edmonton

  • lacroix_faith Faith lacroix (@lacroix_faith) reported

    @Shawhelp switched plans. Now WiFi and cable are not working. Customer service is not helping. Fix this or refund the payment.

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported

    @ShawInfo BLUECURVE impossible to watch right now as the worlds worst internet supplier cannot keep its promise to deliver service. #Yeg #yyc

  • pinkman31 the dichotomy (@pinkman31) reported

    .@Shawhelp thanks to your terrible service, my Christmas holidays Netflix plans are ruined. Even in these advanced times, you take 15 days to send a technician. One positive for me is the contract is expiring very soon. Will be very happy to leave you guys. Thanks but no thanks.

  • lighthouse_13 lighthouse_13 (@lighthouse_13) reported

    @Shawhelp Hello! Do you happen to know if there is an issue with watching Wonder Woman 1984? It comes up On Demand but there is no option to watch it for me?

  • Stormblind1654 Ken Jones (@Stormblind1654) reported

    @Shawhelp internet, wifi, and cable went out 20 minutes ago. Don't resets on everything, and everything is down. Who do I contact?