Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 12/12/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Pricetastic31 Mel (@Pricetastic31) reported

    @Shawhelp once again I’m having problems seeing a game every day there’s an issue...why am I paying for games I can’t even see 😒

  • EdmontonRaider Raider Jesse (@EdmontonRaider) reported

    @Shawhelp Hey, I have an appointmemt for a tech tommorrow but I believe I solved my problem I just have a quick question!

  • ccarrotzero /cιαɾəncəº (@ccarrotzero) reported

    @Shawhelp I have tried the instructions on that page. Also the only thing provided by your tech. It did not work. I was never prompted to download/install iOS Profile. Hence cannot connect to ShawPasspoint. ShawOpen is the only one that works.

  • ccarrotzero /cιαɾəncəº (@ccarrotzero) reported

    @shawhelp • Did Shaw pull the iOS Profile download for using Shaw Wi-Fi ? • Registering devices does not prompt to download/install iOS Profile, hence cannot connect to ShawPasspoint. • Support chat keeps ending abruptly and your tech appears to know nothing.

  • MoveThrough Alexandra Staseson (@MoveThrough) reported

    @Shawhelp I’ve been trying for weeks. You folks can send me the dm. And find the appropriate person to read through chat transcripts, where you’ll see multiple requests for assistance. Thanks. (Wish I was paid by the hour for how many hrs it takes to have support for services I pay for).

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp That would be true, except for one small issue; this is on the tv grid. From the network. Not a mistake of my box, or anything

  • Stagger1Lee2 Carl Perkins (@Stagger1Lee2) reported

    @Shawhelp Waay tooo late. Game over. I’ll never get this back. If you can’t count on the pvr cloud don’t sell it. Take it back. I’ll go back to VHS. #Garbage #InferiorProduct

  • MoveThrough Alexandra Staseson (@MoveThrough) reported

    Hi Shaw “Communications” Co @ShawInfo, before I share screenshots of convos, who in chat support is trained to work with accessibility needs? There is no accessibility option in support and when asking those questions it ends up in a robot auto-responder loop. #DisabilityTwitter

  • 21bam21 MarkAB (@21bam21) reported

    Hey @Shawhelp. Any advice for what to do when your BlueCurve app freezes during On Demand programs? Really frustrating when it starts over and you can't skip forward to the time it froze. Any idea when you will have a fix in place? Thanks

  • BrianGolight Brian Golightly (@BrianGolight) reported

    @Shawhelp loss of service in Hazeldean. Working from home. This is bad. Help!