Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 01/13/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JapoiSato Japoi Sato (@JapoiSato) reported

    @Shawhelp hey! what's happening and any update with the outage here in abbotsford? 10am this morning i got a warning from my phone and laptop to disconnect as there was an IP breach. I disconnected and went to sleep, after 7hrs, still no connection?

  • CrazySteveC Steve (@CrazySteveC) reported

    Fix your ******* services or give a ******* refund @Shawhelp

  • tedrawink Tedra (@tedrawink) reported

    @Shawhelp are you trying to start an exclusive club for customers that have to reach out to customer support as directed by chat agent, yet spend 3 or more hours on hold without a glimmer of customer service? Leading the industry in lack of customer support once again 🧂🧂

  • NavyBoy88 🤠 NavyBoy ⚓️ (@NavyBoy88) reported

    @Shawhelp Still not working, we sent a DM as requested, no resolution ... get it together

  • jonincalgary Jon (@jonincalgary) reported

    @Shawhelp hey is there an outage in Mckenzie lake yyc? Im not home but wife and kids are saying there is no internet after even resetting the things.

  • juniordog ClintHollinger (@juniordog) reported

    @Shawhelp Thanks! It’s a TV issue. Just need an A34 or A35 command sent to his box but the first rep did not have the ability to send that command from CBS. Sent to another line for support. Waiting an additional 30 more minutes.

  • juniordog ClintHollinger (@juniordog) reported

    My 70 year old uncle called me again today to ask if there anything going on with @Shawhelp services. I have not worked for Shaw for over 15 years but here I am on hold for over 20 minutes trying to get him help. #shawcable #help

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @Shawhelp CALL AND SPEND 6 HOURS WAITING FOR A BOTT TO SEND YOU CRAP SCRIPTED MESSAGE

  • NorthVanMike NorthVanMike 🇨🇦 (@NorthVanMike) reported

    @Shawhelp quite often the customer is a repeat customer, so if the account is hacked, the account number would be in previous DM chats.

  • derekbowen GPITMAN (@derekbowen) reported

    @TELUS Would love it, but you are so slow getting to my bare land strata, everyone around has fibre and we are stuck with crappy @ShawInfo