Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 01/01/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • closetofree michelle (@closetofree) reported

    @Shawhelp My cable sound is way off of the commercials and shows. It's really annoying to watch the sound match with the talking. Ive restarted the boxes and still the same. Please help, thx!

  • devav2 Devaraj (@devav2) reported

    @Shawhelp Nice way of covering up their inconsistent messages across platforms. I think it time to consider alternate service provider #telus

  • drevrpg Hodgepodgepoc'oween (@drevrpg) reported

    @Shawhelp are we having an outage in southeast Edmonton?

  • mixdkins mixdkins (@mixdkins) reported

    Anyone else having issues with shaw oilers feed??? Keeps cutting out. Tried sportsnet and cbc. #yeg @Shawhelp

  • cyberqt Bri (@cyberqt) reported

    @Shawhelp When will I see a credit only bill for over a day outage?

  • michaeltryan74 Michael Ryan (@michaeltryan74) reported

    @Shawhelp Is there an issue with the BlueCurve guide. Says it isn’t responding and I cannot change the channel.

  • SoundConstraint SoundConstraints (@SoundConstraint) reported

    @pepermeh @ShawDirect @ShawInfo the site says "Due to the complexity of the incident, it is expected to be resolved by tomorrow morning. We thank you for your continued patience. "

  • ECryptyd Elizabeth (@ECryptyd) reported

    The worst part of upgrading the Cable Tv box is that channel surfing now includes "you're not subscribed to this channel" 🙄 Is there any way to hide unsubscribed channels so I can channel surf in peace or is this just a fun feature of capitalism? @Shawhelp

  • armchairchief Mr. Jack (@armchairchief) reported

    @ShawInfo your company is horrible. I'm trying to solve a problem and your customer service agents are trolling me. I asked for a supervisor and the dude couldn't stop saying, "so I'm understanding you want a manager?" I couldn't hear him say it anymore. I gave the account #.

  • high_as_puck111 High As Puck We Beat Children (@high_as_puck111) reported

    @benjimenk @Shawhelp Get a shovel and dig ya dig seems like a you problem