Shaw Outage Report in Québec, Québec
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (63%)
-
TV (13%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (6%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Charly News
(@CharlyNews1) reported
@Shawhelp @CourtFantinato Hey Jacoby, we all know how "sorry" Shaw is, but it's time to start talking reimbursement. It is time to credit all your customers for the inconvenience. I wouldn't be so perturbed with bad service had I not just completed Shaw's "outage" survey. So very very lame.
-
Jeff Lambe
(@JeffLambe) reported
@Shawhelp @Kellervo I have to work from home tomorrow. I'll send Shaw my mobile hotspot bill if service isn't restored by tomorrow morning.
-
Red Wilson
(@Red__Wilson) reported
@Shawhelp So was this a fire or a hack because this seems a bit much for a regular outage.
-
Shelley Murray
(@samurray4) reported
@adolwyn @Shawhelp We were out 4 hours and 2 hours one day and we got 6 dollars, and we had to fight like crazy to get that, if they have another outage this week, they will say you already got a credit this week.
-
Arjun J. Davda
(@arjundavda) reported
@ShawInfo @ShawInfo customer service tells me it was my failt.."all phones used be turned off (not even to be used for WiFi) when travelling" . Huh?
-
iansu.ethernet 🔌
(@iansu) reported
from
Calgary, Alberta
@adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.
-
cm
(@Crackmacs) reported
@adolwyn @Shawhelp nope no issues today
-
crills
(@bywayofwinnipeg) reported
@adolwyn @Shawhelp I cancelled my Shaw after 20+ years recently & im so happy I did. Gotten way better service and the difference in internet is crazy already
-
a
(@rubydame) reported
@Shawhelp so what compensation are you offering your Beltline customers? An outage for almost 13 hours is absolutely ridiculous.
-
Danny
(@elksfans) reported
@Shawhelp @kevinghannah The outage is more than 25 hours old now, and your last update was more than 8 hours ago. How much will the refunds be for and when will they show up on our bill?