Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 12/07/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • grantdb Grant Berntsen (@grantdb) reported

    @Shawhelp trying to use the my Shaw app to chat but it never connects

  • ORyecharred Official RyeCharred (@ORyecharred) reported

    @Shawhelp is internet down on Vancouver Island??? Bin seeing alot of reports

  • JacBanana Jacob Spear (@JacBanana) reported

    @Shawhelp internet has been down in Coquitlam for nearly 10 hours, any updates?

  • shoomoohin Richard P (@shoomoohin) reported

    @Shawhelp Interwebs down in Burnaby BC ... no outage listed yet ... much upsets ... give me good news?

  • ORyecharred Official RyeCharred (@ORyecharred) reported

    @Shawhelp Only have internet but have heard from others in the area that they are also having internet problems

  • CanadaSeniors Canadian Seniors (@CanadaSeniors) reported

    @shawhelp Problem with Internet on the west end of #yeg right now?

  • MapleBrownie Nim Kaur (@MapleBrownie) reported

    Like in this day and age of customer service, @telus you're doing a horrible job at winning ppl over. Any more screw ups and I'm taking my business to @ShawInfo

  • bfwriter barefootwriter, MA (@bfwriter) reported

    we recently cancelled TV with @Shawhelp. they don't cancel until the end of the billing cycle, so we still have service. however, no new DVR recordings are happening. if related, this is some bullshit. we are paying for this service, and it should work as intended to the end.

  • Splats05 Tina Pod (@Splats05) reported

    Just made the decision to jump back to @koodo from @Shawhelp. service is lacking in our area.

  • YaWhatHeSaid Marc (@YaWhatHeSaid) reported

    Shaw just lost my business. Tried to order a new remote. Was told, "It's an accessory...therefore it will cost me $20 + 9. S.H. Good bye @Shawhelp Ordering new service provider tomorrow.