Shaw Outage Report in Québec, Québec
Problems detected
Users are reporting problems related to: internet, tv and total blackout.
The latest reports from users having issues in Québec come from postal codes G1B.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Shaw
Shaw is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (14%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Québec, Québec
The most recent Shaw outage reports came from the following cities: Québec.
| City | Problem Type | Report Time |
|---|---|---|
 Québec |
Wi-fi | |
| Québec |
Internet | |
| Québec |
Wi-fi | |
| Québec |
Internet | |
| Québec |
Wi-fi | |
| Québec |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jasmine Kaur G
(@jgarcha) reported
Since @Rogers took over @Shawhelp the customer service & quality of services in general has gone downhill. 1.5 hours + counting of waiting to talk to specialist via chat support. Website keeps crashing. Bill has gone up. TV connection issues. WiFi sucks. Ridiculous. @RogersHelps
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Pat Grundle
(@pgrundle) reported
@Shawhelp Again on hold tonight and the service went down at least half dozen times in the last three hours. I cannot keep calling in anymore. Have a shaw tech call my number you have on file.
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Pat Grundle
(@pgrundle) reported
@Shawhelp After a couple of hours on hold the issue has been addressed. Improvement on hold time is suggested as it took me a week of various hold times to get through.
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Pat Grundle
(@pgrundle) reported
@Shawhelp I'm finding this issue very frustrating. We loose internet and TV connectivity at least 12-15 times per day. Spending an insane amount of time on hold with technical service. Three times I've had to hang up for various reasons. Tried online but because of our connection no go.
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x- Bumblebee tuna
(@sstrumy) reported
@ShawInfo your internet is absolute garbage. Starring at black screen during Stanley cup finals in OT
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Timbo T Baggins
(@ohheytimbo) reported
I reupped with @Shawhelp internet and got quoted $122 a month ($7 more than before). Got my new contract and it's $127. I was still on chat with the agent, so I tried to ask why, aaaand I'm disconnected and now 110th in line. **** you @rogers
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Calgary
(@Calgaryman1) reported
Hey @Shawhelp why in the f can you guys not wrap your head around my wife having a different last name? I have “added my name to the account” at least ten times and it never sticks.
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Christopher Galer
(@chrisgaler) reported
@Shawhelp any idea why I would have no audio signal in Vancouver this morning from my TV feed. I have no issue with audio through other HDMI sources. Only TV input has no audio.
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Reptoid - Independent Content Creator
(@reptoid27) reported
Shaw Rogers internet killed my career and extra income after extorting me (above). I am disabled. It's abuse. Whatever happens to me is on your hands now too. @ShawInfo @ShawHelp and **** AI BOTS!
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Marcy Kain
(@marcykain) reported
@Shawhelp I called your tech support earlier today for some help with my VOIP service for my business. I didnt catch his name, but he was kind and patient with me, and was a great help. I wanted to spread some kindness on twitter today - and say thank you.