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Shaw

Shaw Outage Report in Québec, Quebec

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Therealtjackson
    Todd Jackson (@Therealtjackson) reported

    @Inline4photo @Shawhelp this is getting rediculous up and down all day for like a week now

  • SinatraSoul
    Norse (@SinatraSoul) reported

    @Shawhelp Check yourself Blair, no one wants those channels you listed, not what I’m talking about. Step into details pal, it will help you get a head in life. Box is recent, you guys don’t support MSNBC in HD. Get a grip my man, and maybe work for a company that can keep up. Sad

  • always90four
    Ryan Hank (@always90four) reported

    @Shawhelp our wifi/blue curve has been in and out all afternoon. Is Kelowna having issues?

  • PegFrenchy
    204Frenchy (@PegFrenchy) reported

    @Shawhelp 9 hours is enough. Some of us need to work or do online learning with our kids so get your **** together and fix the internet

  • big_fan2019
    𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (@big_fan2019) reported

    @Shawhelp changed movie and tv ratings to get a tv show that’s on VOD but it’s not working what am I doing wrong

  • VinceKewaquado
    God The Leafs Are Killing Me (@VinceKewaquado) reported from Ear Falls, Ontario

    @Shawhelp I have rescheduled four times after each and every time you haven’t shown or been here to do an install. 47 DAYS! If you can’t provide a service, why are you offering it?

  • JasonAMcLean
    Jason McLean (@JasonAMcLean) reported

    The customer service provided by Shaw @Shawhelp is ridiculous. Ask for a bit of understanding and you get zero. If you are with Shaw or thinking about going to Shaw I highly suggest you rethink your options. Telus, Bell and Rogers look mighty attractive right now.

  • cake_pieceof
    Pieceof_cake (@cake_pieceof) reported

    @CraveTVHelp @Crave_PR @shawhelp We have had no access to our Crave TV for nearly a week. Could not get through by phone. Email was answered in 2 days with questions. Sent answers but no reply from Crave for 3 more days. Unacceptable customer service!

  • Corath
    Derek (@Corath) reported

    Anyone else in NE Edmonton having issues with their Shaw internet? Ours went out about 15 minutes ago. #yeg @Shawhelp

  • Xanateria
    Josie (she/her please) 🐼 (@Xanateria) reported

    . @ShawInfo I've been a Shaw customer for literal decades but I've never felt so unheard and disrespected by a your company as I was today. Why is there no provision for someone who's disabled or chronically ill? I shouldn't be forced to have someone shop for me like a child. 3/4