Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 12/11/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • lacroix_faith Faith lacroix (@lacroix_faith) reported

    @Shawhelp switched plans. Now WiFi and cable are not working. Customer service is not helping. Fix this or refund the payment.

  • OscarLFY23 Oscar Li (@OscarLFY23) reported

    @ShawInfo I am extremely disappointed with your service. I required a simple change of address on 26th Dec morning. And I hoped to use wifi in my new address on 28th Dec. However, I still cannot activate the wifi modem. I have contacted shaw 3rd time already

  • lacroix_faith Faith lacroix (@lacroix_faith) reported

    @Shawhelp Will the account be refunded for the time Shaw was unable to provide service?

  • migsisrenzo renzo - miguel (@migsisrenzo) reported

    lol @Shawhelp why ur wifi so bad.

  • raywhitebc My_fake_account (@raywhitebc) reported from Chilliwack, British Columbia

    @Shawhelp worst customer service ever. Issue wifi router keeps shutting down chatting with tech since 8:30 am hands off to another tech have to start all over again next tech does the same. Still not working at 14:00. Called @TELUSsupport making the switch.

  • rdavemacdonald Dave Macdonald (@rdavemacdonald) reported

    @Shawhelp our cable and TV is down again in Murrayville 😠

  • Philosophisir Sham (@Philosophisir) reported

    @Shawhelp @ShawInfo has been seriously lacking for the past few months, constant outages and today the internet is not working at all. Seriously considering a switch over to @TELUS

  • rocko_ca Trev (@rocko_ca) reported

    So I try to cancel TCM in my shaw account through the chat function of the website . And there is no one on the other end ? Why offer a chat function if you are not going to answer ? @Shawhelp #shaw #cable #tvtime

  • The_UnknownGod RunescapePlayer23 (@The_UnknownGod) reported

    @Shawhelp so my Shaw internet just isn’t connecting for a while now? I’ve reset the router and still can’t connect to internet. The router has been flashing orange for a few hours. Could you help before my meeting tonight?

  • Stormblind1654 Ken Jones (@Stormblind1654) reported

    @Shawhelp internet, wifi, and cable went out 20 minutes ago. Don't resets on everything, and everything is down. Who do I contact?