Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 12/02/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ltniita Anita Thompson (she/her) (@ltniita) reported

    @TheDarrenK @Shawhelp TSN with the IIHF game is fine so far. If any channel has problems for us at any point (doesn’t matter if there’s bad weather here in Abbotsford or not) there’s a 90% chance it’s on Global.

  • Maxim604 Max (@Maxim604) reported

    @Shawhelp hi my home service is down (Guildford) but also my cell data is not working, with WiFi turned off. How is that related?

  • AmitSha24845591 Amit Sharma (@AmitSha24845591) reported

    @Shawhelp It is still not working. Any ETA on when this will be restored?

  • iamandyalex AndyAlex (@iamandyalex) reported

    @Shawhelp any timeline to Fraser Heights outage? Been at least 24 hours, don't really want to tether my phone data again for work tomorrow

  • WendyMatthes Wendy (@WendyMatthes) reported

    @Shawhelp Can you send a tech to fix my issues?

  • gqtrebor GQTREBOR (@gqtrebor) reported

    @Shawhelp if you have a Shaw email is that the same login for Shaw tv app?

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @im_andrewtodd @ShawInfo @Shawhelp Wicked, sorry to hear that. I will say Telus provides a more stable service. I'm going down a few notches in speed and other services just because you can RELY on them. Shaw is like that hemorrhoid that won't go away. I've had enough.

  • Lindadewitt2009 Linda Dewitt (@Lindadewitt2009) reported

    @Shawhelp Our cable and internet stopped working last night around 9 pm and it's still not back up and it's been 24 hrs. I realize crews are working on the issue but seriously there needs to be some compensation for the disruption and the length it had taken to get it back up.

  • tamendra Tamendra Thapa (@tamendra) reported

    @Shawhelp Any updates on Guildford Surrey Shaw internet outage? It’s almost 24 hrs .: no ETA so far !!

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp Do you have an update on the Surrey outage? Still no service for me after almost 23 hours