Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 02/07/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SirenLungs Johnny Tightlips (@SirenLungs) reported

    Credit where it’s due (because the internet shouldn’t just be for complaining 😜): @Shawhelp had someone at my place first thing this morning and he got everything up and running with better signal strength in no time at all. Many thanks for rectifying that asap!

  • ErikVyyc Erik Van den Eynden (@ErikVyyc) reported

    @Shawhelp any timelines for restoring service in Chestermere from the storm?

  • eric_wilhite Eric Wilhite (@eric_wilhite) reported

    @zedlacher @Shawhelp Usually I’d say the problem is you, but tonight it appears that isn’t the case

  • eric_wilhite Eric Wilhite (@eric_wilhite) reported

    @zedlacher @Shawhelp Mine is down as well

  • Ritz_G85 Ritu Gill (@Ritz_G85) reported

    @Shawhelp horrible customer service. I’ve been calling Shaw almost everyday for the past 2 weeks and no one has helped. And when I ask for a manager, ppl hang up. May have to change my services.

  • zedlacher Pete Zedlacher (@zedlacher) reported

    @eric_wilhite @Shawhelp Ok, that’s good to know I’m not alone with this. Their tech support messaging is not responding either.

  • BACullenyyc Bruce Cullen (@BACullenyyc) reported

    Getting @Shawhelp mobile was the worst decision I ever made. Useless coverage if you want anything even remotely fast for data. Really? 3G at YYZ? Dropped calls all over Barrie area. Great if you never leave the Calgary. Son “ran out” of Data in Vernon after 2 of 25Gb.

  • mcgillicullen Nelson (@mcgillicullen) reported

    Hey @Shawhelp I'm getting an error when trying to watch any content on Shaw on Demand - error 1401 (16659) - unplugged my box for 5 mins, tried again 30 mins after, same issue. Any suggestions?

  • cheryl1492 cheryl #ChangePolitics #endlockdowns 🇨🇦🇺🇸 (@cheryl1492) reported

    @Shawhelp so if you have no outages on your service map hone come it will take to Thursday to fix my daughters outage? No internet/ cable in south Calgary

  • ConnorSnow17 Connor Snow (@ConnorSnow17) reported

    @Shawhelp is there an outage in southeastern Alberta? No outage notice but resetting the router has not helped.