Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 02/03/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • corimah Cori (@corimah) reported

    @Shawhelp hello, is there an internet outage in Hidden Valley NW Calgary?

  • tsundokugames Jared Pachan (@tsundokugames) reported

    @APSpoon @Shawhelp bit rate isn't an issue with shaw, bit rate is with Twitch and how much you are sending. IE even if you had 1gig up, you still have to limit your bitrate in OBS to match what Twitch is letting you have, and even then you might want to pull it back for people on older systems.

  • APSpoon Spoon (@APSpoon) reported

    @tsundokugames @Shawhelp I get your help more on then when my upload is more than 3Mbps <3

  • sassimommi •Sassi• (@sassimommi) reported

    @Shawhelp Chatted on the app, outage in our area I guess.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw is terrible and Shaw help is a joke. I cant believe they get away with this. Once again, its ******* companies like Shaw that’s the reason why Canada has some of the slowest and most expensive internet in the world.

  • myteksupport Myteksupport (@myteksupport) reported

    @Shawhelp Is there a service disruption with the SMTP Servers?

  • Therat4623 Linda (@Therat4623) reported

    @Shawhelp 1/ Tried this Shaw Help route 2 weeks ago. 3.5 hours via DM - they couldn't fix via remote, problem escalated by clerk, 3 days later escalation rejected, clerk calls me to tell me that, Shaw sends TWO techies to my home - they don't know how to fix the problem after over an hour

  • Stormkiko Stormkiko (@Stormkiko) reported

    @APSpoon @Shawhelp @CRTCeng are there any regulations about ISPs not providing advertised speeds and neglecting to inform customers about ongoing known issues? Asking for a friend.

  • Shakespeare604 Tanev's Grill (@Shakespeare604) reported

    Bi-annual reminder that @Shawhelp mobile service is one of the shoddiest consumer services available in this province, and you shouldn't even consider buying it.

  • pressmanpete Mister 👟🇨🇦✌️🦇 (@pressmanpete) reported

    @Shawhelp Is their an outage in West Edmonton. No service all afternoon. Cable, Intern, Phone all gone.