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Shaw

Shaw Outage Report in Québec, Quebec

Why is my Shaw service not working?

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If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • peterlprete
    Shane! Come back! (@peterlprete) reported

    @Shawhelp WTF, you ask for DM, but it stops there? How about some help now?

  • Aqal_k_dushman
    Universe Khan (@Aqal_k_dushman) reported

    @Shawhelp why shaw’s services are gone down so much?

  • BCBladesman
    Jason (@BCBladesman) reported

    @Shawhelp Please have a manager DM me ASAP. You have cancelled today’s appointment and this is after 9 months of poor service. I need a call immediately to deal with this issue.

  • jfkinpark
    jfkinpark (@jfkinpark) reported

    @Shawhelp @shaw.ca sent me email to contact them about my plan. on hold on phone still 1 hour 45 mins. live chat - same. Been with them for many, many years. worst customer ever - and they want me to add my cell?

  • CstHesse
    J Schelly (@CstHesse) reported

    @BrowntoBure @TELUSsupport @Shawhelp S'alright. Only thing I'll say is when power goes out or I have to move a cable box, the system goes down and stays down. Gotta call them and get them to reset something on their side. Been three times doing this now. Channels, picture clarity, menus are all good tho

  • 10piepiek
    PK (@10piepiek) reported

    @Shawhelp @Shawhelp how can I get service Beyond a technician coming to my house? I have a recurring issue with my Wi-Fi and internet, and I think the source of issue is not the wiring within my house but outside. So I would like someone to check on that.

  • BoomerMia
    Pat (@BoomerMia) reported

    @Shawhelp Please make sure the world juniors hockey games today don’t have the same issues as yesterday. People that were watching TSN on Telus had no issues customers with shaw did

  • tinkerbell95k1
    Tonka95k (@tinkerbell95k1) reported

    @Shawhelp is there an outage in vancouver right now? UBC area?

  • mathewdodds
    Mathew Dodds (@mathewdodds) reported

    @Shawhelp my internet do be down rn in Surrey AGAAAAIN

  • yaramoon20
    Iman 🦋 (@yaramoon20) reported

    @KelvinJohn15 @Shawhelp @ShawInfo Yes that’s the eighth decision we have to pay for the fair service we recived, unfortunately i used to pay my full bill even though i am not benefiting from the service