Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 02/14/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported

    @Shawhelp r u down?

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    @Shawhelp #BlueCurve down???? #StanleyCupFinals

  • TheRealZefe TheRealZefe (@TheRealZefe) reported

    @Shawhelp Internet just went down. No wifi, Vancouver west of Arbutus

  • smalltownquiet Shane Baker (@smalltownquiet) reported

    @Shawhelp I tried DMing you, not working.

  • thegooddadosaur CK (@thegooddadosaur) reported

    @Shawhelp okay, so I've been having internet connectivity issues in Beaumont. On two separate times I was told it was either my router or wifi interference. Just found out all my neighbors had this issue. It's happening at peak times during a heatwave. Is that a coincidence?

  • miketighe Michael Tighe (@miketighe) reported

    My cell phone port away from Shaw Mobile is complete. If you are an iPhone 12 user, buyer beware. This seems to be a known issue. Big fan of @ShawInfo still, I hope they get this worked out. The Shaw Support team is why I'm mainly sad to have to switch. Top notch support.

  • Teddy_Indo MOPS (@Teddy_Indo) reported

    @Shawhelp Hello Shaw .. no phone connection since noon at home .. no phone outage listed in my area at your website .. what's wrong.? Help please

  • JustCariL Cari (@JustCariL) reported

    @Shawhelp Thanks for responding. It must have been an issue with my PVR. I rebooted and everything is working now. So strange....

  • Tweeter63664946 Tweeter (@Tweeter63664946) reported

    Why is @TELUS @TELUSsupport telling a new customer to run Telus fibre optic from the service pole to their house by themselves??? @ShawInfo is this what Shaw would do?

  • balaneski Joe Balaneski (@balaneski) reported

    @VincentRule @DebRule65 @Shawhelp I had their older system before blue curve. I had to unhook both boxes...the plug the main one back in and let it reset fully. Then plug in the other box. Only solution I found to their crap system.