Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 02/22/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • asbinvancity Bo$$ Lady (@asbinvancity) reported

    @Shawhelp Might as well cancel my services

  • ellegrin2019 elle 🤷‍♀️🐬☘️🇨🇦 (@ellegrin2019) reported

    @Shawhelp TV is not working! We have sound, prime and Netflix. Just no video!

  • AdestiasRevolt Adrestia (@AdestiasRevolt) reported

    @Shawhelp Your equipment ******* sucks but I'm forced to use and **** your bunny

  • JeffreyLove5 Jeffrey Love (@JeffreyLove5) reported

    @ShawInfo @Shawhelp having a heck of a time trying to convince your Shaw Mobile service staff they should fix the mistakes made when I signed up - are they really not given any training in customer service? Seems that way. #shawmobile #falseadvertising #badservice

  • ReaFaceToFace Rea in Calgary 🦉⚓🌈🎏🇨🇦🦄🌮🍻🚢🌀☸️ (@ReaFaceToFace) reported

    @Shawhelp Is McKenzie Lake South having issues with internet, or is it just me?

  • tiffjane9 tiff (@tiffjane9) reported

    @Shawhelp I was talking to one of your agents via the app and they just suddenly ended the conversation. They didn’t even give me a chance to answer their question regarding my cable issue before they closed the chat. How unprofessional 😒

  • Calgaryman1 Calgary (@Calgaryman1) reported

    Hey @Shawhelp are you as useless as your tech help. Completely useless. Let’s meet in person buds!

  • asbinvancity Bo$$ Lady (@asbinvancity) reported

    Hey @ShawInfo @Shawhelp services in my unit have been down for 10 HOURS and no ETA on a fix, how will I be compensated for lost wages? I work from home, but I can’t as there’s no service

  • illustratedword Donna McKinnon (@illustratedword) reported

    Hi @Shawhelp - my tv remote has lost two functions: “last” and the number pad is not working. Everything else is fine. There is a green light when I press those keys, and I’ve changed out the batteries. Thoughts?

  • lensmith1963 *** Smith (@lensmith1963) reported

    @Shawhelp Why no updated info on your massive outage in Olds, Alberta?? Nothing on your website .. No Tweets .. No nothing ..