Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 01/19/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp 3mbs is considered dreadfully slow and that's literally what I get on average and pay 100$ a month for. Plugged in to ethernet

  • DJF008 David Faykosh (@DJF008) reported

    @ShawInfo having continual problems with picture and sound cutting in and out. Not happy with the service

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp No reported maintenance or outage in my area. Internet is terrible because Shaw is terrible.

  • EdWhittingham Ed Whittingham (@EdWhittingham) reported

    @Shawhelp Been there, done that, you sent out same contractor for the 4th time who can't fix the actual problem - the neighbourhood line.

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Internet is still terrible and overpriced

  • T_is_for_tips Asmith (@T_is_for_tips) reported

    @Shawhelp internet in Hawkwood not working

  • RobinADupuis Robin Dupuis (@RobinADupuis) reported

    @Shawhelp @Jodi_LV How long will the outage in Hawkwood last?

  • ekzahyl Ekzahyl Gaming (@ekzahyl) reported

    @Shawhelp It's kinda hard with limited data and internet that doesn't work. Calling support and waiting for a call back, and then having them call back to leave you on hold for 40 minutes kind of defeats the purpose. The help line is worse than useless and this just seems like a ploy 1/2

  • ekzahyl Ekzahyl Gaming (@ekzahyl) reported

    @Shawhelp support named Lady 123428584, Manitoba. Completely rude, unsatisfactory service, takes her time after keeping you on hold for an hour and threatens to hang up when she finally decides to answer.

  • afivancouver アンソニー (@afivancouver) reported

    Hey @Shawhelp , I don’t suppose you’d care to speculate as to why my internet always seems to slooow down around this time every day?