Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 02/23/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisw_ottawa Christopher Wilson (@chrisw_ottawa) reported

    @Shawhelp Next to no service. Speedtest says 4mbps down and zero upload before crashing. Nothing is functional. Got Twitter after 1/2 hour wait. This is gig service?

  • StablesValerie Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported

    @ShawInfo why has internet been so terrible thus past week in Calgary?

  • slk67 ♡ §ʞ ♡ (@slk67) reported

    @Shawhelp Please fix your website and Gateway app. Both are broken. Thanks.

  • kimmie4724 kimmer (@kimmie4724) reported

    @ShawInfo is your Webmail down?

  • Rockawaytheday Chris C (@Rockawaytheday) reported

    @DanTheBookMan2 @Mickey_Kelly Hasn’t changed all week “unable to communicate with login server”. My mailbox is full. Unable to delete emails and open it up due to this. 😡 @Shawhelp

  • prairiegirl2018 PrairieGirl 🇨🇦 🇺🇦 (@prairiegirl2018) reported

    @leisaleisa @Shawhelp I’m having the same issue

  • leisaleisa Leisa (@leisaleisa) reported

    @Shawhelp shaw email down?

  • Rockawaytheday Chris C (@Rockawaytheday) reported

    @Shawhelp It’s been a problem for me all week on webmail cannot sign in. Mailbox full need access to webmail. You really need to allow more mail storage!!

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @TrustTheHoff @FelixLaPoubelle @Shawhelp For me, the Shaw & SN Now apps stream perfect. I only notice the pixelation on my BlueCurve boxes. It’s just something they can’t or won’t fix. Shaw told me it was a channel frequency issue. Since it started in November when Shaw put 4K up, I’m guessing it’s a bandwidth issue.

  • ThisIsMeAt52 A. Duncan (@ThisIsMeAt52) reported

    @PhilCottrell @Shawhelp Yep. My Shaw webmail is down as well. Hope it gets fixed soon.