Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 02/02/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DracusSinn Dracus S'inn Chapter Master of the Iron Drakes (@DracusSinn) reported

    On top of this, the representative that I was speaking to was rude, almost no help at all, and hung up on me. They kept telling me I should have kept my tracking information (for 3 months ths???) And that if it can't be tracked that's on me and not @Shawhelp 3/...

  • AliceMountbatt1 Alice Mountbatten (@AliceMountbatt1) reported

    @Shawhelp Hi there, is there an outage in Medicine Hat? No service for 12 hours now

  • DracusSinn Dracus S'inn Chapter Master of the Iron Drakes (@DracusSinn) reported

    @Shawhelp Kyle, I've already been in contact with your team on multiple times It comes down to this. Give me my money back for your lost hardware. I followed your instructions and you still charged me If you're unable to track the package or find it in your warehouse that's not on me

  • darlenebatoon lini⁷ (@darlenebatoon) reported

    @Shawhelp is there an outage around sw calgary? no service for 24 hours now

  • Freyolin Kurt (@Freyolin) reported

    @Shawhelp every single night the internet becomes totally useless. No signal over and over. I can predict it by looking at the clock. I wouldn’t wish Shaw on my worst enemy. Get your **** together.

  • macpm3 Perry (@macpm3) reported

    @DCuplink @ShawInfo @comcast True, but that’s also not new either. They act like this is some magic new invention they came up with so they could lie even more about how **** their network was. Intentionally misleading IMO.

  • NeilGilbert Neil Gilbert 🇨🇦🇦🇺 (@NeilGilbert) reported

    Rogers bore the brunt of rage when their network went down. @Shawhelp should feel the same with the multiple day situation in #yyc . No website updates. No ETA for a fix. Anyone else struggling with Shaw internet issues?

  • JustCdnTrish Just_Trish (@JustCdnTrish) reported

    @ShawInfo is the worst. #bluecurve is terrible. My 82 year old dad is upset that he pays a lot and it has so many issues.

  • JustCdnTrish Just_Trish (@JustCdnTrish) reported

    Now @Shawhelp we have nothing on our TV screen. This sucks.

  • chrisdoyle78 Christopher Doyle (@chrisdoyle78) reported

    @Shawhelp @LisaAnnDoyle There is nothing on that page about the issues in Chinook Park. This has been going on for 3 days now.