Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 12/25/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JaysonAlgate Jayson Algate (@JaysonAlgate) reported

    @Leah_Holiove @brad_l28 @Shawhelp Good luck. If you need any help booking a call let me know

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    I swear to God @TELUSsupport THIS IS IT. Our internet just stopped completely with BOTH OF US WORKING from home and World Cup OVERTIME about to start. F you and your ****** service.Looks like we're going back to @Shawhelp

  • bcoversight BC Oversight (@bcoversight) reported

    @Leah_Holiove @Shawhelp Ditched Shaw, crappy customer service. Telus isn't that bad unless they have a major outage and then you can't get through to customer service.

  • silverwolf1977 Meh-chelle (no preference) (@silverwolf1977) reported

    @Shawhelp Hey is there a phone problem in Vancouver? Both our land lines are dead and if I try to call with a cell, I get a recording saying the number is unavailable.

  • Daggerville Daggerville (@Daggerville) reported

    @garymoen88 @TELUSsupport One of the reasons I stay with @Shawhelp , never waiting long for a reply from their service team. Have many an offer to switch to telus and I keep saying no.

  • ClintonLetain clinton letain (@ClintonLetain) reported

    @Leah_Holiove @Shawhelp Shaw offers complimentary service calls. Most other telecoms do not. Get a service technician to your house and have them fix the issue. Possibly swap the main router out if necessary. Don't give up quite yet. If they continue to fail you and let you down, then I would move on

  • MPhoenix66 Phoenix1 (@MPhoenix66) reported

    @Leah_Holiove @Shawhelp I would say SHAW is better, WIFI HOT SPOTS,Cable. Just update your Cable/Wifi plan if you haven’t already that could be a solution

  • buenonote Danielle (@buenonote) reported

    @Leah_Holiove @Shawhelp Virgin has been Amazing.. if your looking for phone service, otherwise Novus for cable/internet

  • mischa198 Mischa (@mischa198) reported

    @Leah_Holiove @Shawhelp I ditched Shaw 5 years ago…with Telus..no issues and I’ve been with Telus mobility for 20 years and always amazing service…Shaw sucks

  • highlobber Johnny B (@highlobber) reported

    @Leah_Holiove @Shawhelp I left Telus years ago bc of terrible customer service. Went to Shaw...very good. Chat lines very helpful when needed which was rarely required.