Shaw Outage Report in Québec, Québec

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (60%)

2. 

   TV (18%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (6%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Ziad /- 2 m -/ Fazel (@ZiadFazel) reported 4 minutes ago

  @Shawhelp You’re just trying to make a quick sale. I’m trying to assemble a solution with right hardware/software/service for a complicated situation, and am asking for advice. I know how to buy TV and/or internet service. Done it many times. Unlikely this next one will be Shaw now.

• adrian reynodson (@merrittsonly) reported 5 minutes ago

  @Shawhelp Hi my name is Mary Dickie I have moved to a seniors complex I would like to cancel my account 01800004953 at 21 1901 Maxwell Ave. I have sold that house as of Dec 18 2020 thank you

• Pep (@PepsiJets) reported 7 minutes ago

  @Shawhelp is the cable and wifi down

• Jacob Ziegler (@Zieglerplays) reported 7 minutes ago

  Im so mad day three without internet cuz a garbage truck hit the coax wire that goes into my house and @ShawInfo still has not sent anyone to fix it.

• TJM (@mathews_tj) reported 9 minutes ago

  @Shawhelp Was on chat for 30 min absolutely no help , booked an appointment for 4 days from now to get new router , hard for people to work from home........

• Shawn Nason (@ShawnNason) reported 12 minutes ago

  @MattCundill @Shawhelp Oh I was on with a tech( got thru to a real person....until the clock hit 11pm and the line went dead! Shaw has certainly gone down in terms of support in recent years

• zombi_kitty (@KrystalKRZ) reported 15 minutes ago

  @Shawhelp Hi. I dm’d you guys about an hour ago, but no reply. No satellite signal all day now.

• knitting.widow (@ButlerAlani) reported 16 minutes ago

  @Shawhelp why won't you let customers call tech support on the phone? i don't want the auto crap. i want to talk a human

• Jenna Beetstra (@JennaBeetstra) reported 17 minutes ago

  @ShawInfo paid for the UFC fight and it’s so glitchy we can’t even watch it.... some help?

• SP (@SP_YLW) reported 23 minutes ago

  @Shawhelp bought ufc ppv not working. On hold. Wait time 35-45 mins. Event is on now. Thx