Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 02/12/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Areab1 Andrea Bailey (@Areab1) reported

    @Shawhelp is the internet down in Calgary SE

  • RealRobinToupin Real Robin Toupin (@RealRobinToupin) reported

    @Shawhelp Called in via web messenger. They don't have a solution yet...all good

  • sksuh4 SK Suh (@sksuh4) reported

    @reslus @koodo @ShawInfo Koodo doesn’t offer me deals which make sense either so I negotiated one which works for me plus it’s impossible for me to use much data despite not working from home

  • Blueseros Mike Sullivan (@Blueseros) reported

    @BACullenyyc @Shawhelp That’s bizarre. I’ve been a Shaw customer for over 25 years and have never experienced any significant issues.

  • n_nrivera Mel Rivera (@n_nrivera) reported

    @Shawhelp can we get technical support for business here? I’ve been been on hold on the phone for quite some time. Still on hold now.

  • shayrae_bae s (@shayrae_bae) reported

    Very disappointed in the customer service from @Shawhelp I have never had issues with cancelling services form Sasktel or Telus. Will definitely not be a returning customer

  • bubbaWpgRadio Brent Bernas (@bubbaWpgRadio) reported

    @Shawhelp None of this works. The service is awful

  • Be8myself Garbage Kitty’s emotional support plumber (@Be8myself) reported

    @Shawhelp For the 100th time my internet sucks ***. I had faster dial up Really frustrating

  • ericdraven54 ericdraven 🇭🇷 (@ericdraven54) reported

    @Shawhelp I just send you a DM. Please check. Please help. Otherwise I'll be without internet for the long weekend.

  • Kmama70 Tracy (@Kmama70) reported

    @Shawhelp I have checked the wifi, this started happening when the Olympics started, may be a heavy usage issue?