Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 12/20/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • iusduncan Duncan (@iusduncan) reported

    @Shawhelp the customer service is terrible right now! You needs to step it up. Dealing with this stupid issue, sounds is out of sync! The new cable box you sent needs to be replaced!

  • VancouverMuggle K.C. (@VancouverMuggle) reported

    @ShawInfo Been a loyal customer for decades and Shaw doesn't even care about it. People, Iif you find a better internet rate elsewhere, take it. Loyalty doesn't mean anything to @ShawInfo

  • Navi87288967 Navi (@Navi87288967) reported

    @ShawInfo I asked for a email to complaint, managers email to complaint. Was not provided with none, but agent gave her rep id# W5F3 and said I am more than welcome to tweet my complaint. #worstshawservice

  • MoZone91 Mo Zone (@MoZone91) reported

    @Shawhelp Just want answers. Trying to live stream and make a living with the connection issues im having is absolutely atrocious.

  • DBurridge010 Ghostshenanigans (@DBurridge010) reported

    @Shawhelp is there an outage on the west end of Edmonton? By westmount

  • alt_jonesy 🌿 • jonesy • 🌿 (@alt_jonesy) reported

    @Shawhelp is there an internet outage in Kelowna, BC?

  • sarahconnorjohn Sarah (@sarahconnorjohn) reported

    @mhordaan @Shawhelp @cbcfifth Agreed. I’m being charged for services I never signed up for. Can’t connect to an agent for two weeks.

  • lisastowe Lisa Stowe (@lisastowe) reported

    @Shawhelp is there a current outage in NW Calgary?

  • Navi87288967 Navi (@Navi87288967) reported

    @ShawInfo Just had the worst experience with shaw that one can imagine. 10 days before moved explained I need Internet bz I WFH. Was promised I am moving at a service area just to take modern and it works. Now missing my work, and doesn’t very rude agents are rude msg. #worstshaw

  • oldguyupstairs Super Seanic (@oldguyupstairs) reported

    @alan_dickenson @Shawhelp Its broken fibre, so good news is you're not working from home tomorrow. Grab a book.