Shaw Outage Report in Québec, Québec
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (60%)
-
TV (16%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Anna Borshin
(@stephanuch92) reported
Looks like it’s time to switch to @ShawInfo since I have been on hold for over two hours with @TELUSsupport and always have nothing but problems with Telus 🤬
-
My_fake_account
(@raywhitebc) reported
from
Chilliwack, British Columbia
@Shawhelp worst customer service ever. Issue wifi router keeps shutting down chatting with tech since 8:30 am hands off to another tech have to start all over again next tech does the same. Still not working at 14:00. Called @TELUSsupport making the switch.
-
Oscar Li
(@OscarLFY23) reported
@ShawInfo I am extremely disappointed with your service. I required a simple change of address on 26th Dec morning. And I hoped to use wifi in my new address on 28th Dec. However, I still cannot activate the wifi modem. I have contacted shaw 3rd time already
-
Don Ross Jr.
(@drossfive) reported
@Shawhelp Is there a reason I have an ongoing issue with my Shaw Cable, including lack of sound at times; slow reaction from remote to TV; frozen screen during most TSN World Junior live broadcasts; etc? I have unplugged modem too many times to correct my issue.
-
salman khan
(@salman5220) reported
@Shawhelp what is the reason for the service interruption in Coral Springs Calgary? I have no internet or home phone.
-
Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
@ShawInfo the elderly have limited options to understand or negotiate complex packages and changes to service -fix the problem, provide the service my Dad pays for and stop making life complicated for the elderly who want to watch @CBCNews 😡
-
𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗮𝗻 𝗛𝗮𝗹𝗹
(@hallofchristian) reported
from
Calgary, Alberta
@MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesn’t offer & I’ve been asking for years. Only solution seems to be @DAZN_CA but there’s nothing else on there I’d want to watch making the $20/mth a bit much to fork over.
-
Dean
(@draftbc) reported
@Shawhelp I feel like I’m falling through the cracks, 3 missed appointments and no one calling me back to either fix missed appts or reschedule. I’m supposedly waiting for dispatch or Manager call back. FYI. Tech support said nothing more they can do, what can you do?
-
Brenda Poliues
(@brendapmcc) reported
@Tbaytel wish I had switched to you from @Shawhelp when you first started service in Kenora Ontario.
-
romel
(@romel_eh) reported
@Shawhelp can’t connect to internet please help