Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 01/21/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • abaresinkoff1 Ashley Baresinkoff (@abaresinkoff1) reported

    @Shawhelp Internet is down in Langley .

  • sudsy23 jeff (@sudsy23) reported

    @Shawhelp Is there an outage here in bridlewood SW? Internets been out since 3:30. Nothing on website but my Shaw says there is with no details?

  • TheFollow42 The Follower (@TheFollow42) reported

    .@ShawInfo @ShawHelp as @CRTCeng mandates paper bills, I still haven't received the paper bills I've requested since June 2020, despite e-billing disabled, numerous customer support conversations and receiving Shaw paper bills for another account at the same address

  • DudeImYourMom Dude I’m your mom (@DudeImYourMom) reported

    @Shawhelp Well that does not solve the problem either. I am getting waaay more than that.

  • Albedofriend That person (@Albedofriend) reported

    @Shawhelp You would think. But no. Is there a way to file for a formal complaint so I can ensure this will be resolved and I won't be punished because of it?

  • rpetti Rob Petti (@rpetti) reported

    @Shawhelp I'm getting around 3 MBPS down instead of my usual 300 right now in Lincoln Park area. Is this a known issue?

  • Marty_Chan Marty Chan (@Marty_Chan) reported

    Is there an outage in Edmonton? My internet is down. I’m in Forest Heights. @Shawhelp

  • adifood1234 Adi lally (@adifood1234) reported

    @TELUSsupport Hey Telus how does it feel that you only care about your city people when there’s a fibre box on my street that y’all are to lazy to check because your liking that people are using @Shawhelp worst fibre internet.

  • BAskari247 Bassem Askari (@BAskari247) reported

    @ClockSpin @ShawInfo My service has been appalling since renewing my contract. Unfortunately I’m locked into **** service for 2 years

  • AimingSouth J-Fae... (@AimingSouth) reported

    @Shawhelp Hi. For the past SEVERAL months we have been having issues with our home internet and cable. The cable and internet cut out on a more than frequent basis. SEVERAL techs have now been over time and the problem is still not resolved....