Shaw outages and service status in Québec, Quebec

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ender (@Endfx11) reported 7 minutes ago

  @Shawhelp is there an outage in East Saskatoon right now?

• 
  Mr. C (@Me_Caramidaru) reported 13 minutes ago

  @Shawhelp Surrey Internet service down? again?

• 
  Bella Bee (@SmileyYYC) reported 17 minutes ago

  @shawhelp 50 minutes on support, getting transferred to 3 agents. And still no answers. Damn how I wish y’all didn’t merge with #Rogers

• 
  Bella Bee  (@SmileyYYC) reported 18 minutes ago

  @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that

• 
  Megan (@M_So) reported 19 minutes ago

  Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…

• 
  Guy_Barnabe (@GuyBarnabe) reported 19 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Release the files (@BlackBlazeE) reported 19 minutes ago

  No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.

• 
  Release the files (@BlackBlazeE) reported 21 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  AndorianIP(AiP)🐍 (@AndorianIP) reported 24 minutes ago

  @Shawhelp Well it would be a bit more reassuring if the techs were now working to fix instead of investigating over 4 hours.

• 
  Mark Banks (@markbanks6) reported 26 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region