Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 12/07/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bguanzon Ben (@bguanzon) reported

    @Shawhelp It’s 7:47 PM and still no service - 24 hours ago was the outage. What’s the plan for compensation or credit for not having service available. This is also impacting work as I am limited in my ability and will now have to make alternative plans and no way to call 911!

  • WendyMatthes Wendy (@WendyMatthes) reported

    @Shawhelp Can you send a tech to fix my issues?

  • tamendra Tamendra Thapa (@tamendra) reported

    @Shawhelp Any updates on Guildford Surrey Shaw internet outage? It’s almost 24 hrs .: no ETA so far !!

  • D3vilqueen Reanna (@D3vilqueen) reported

    @Shawhelp what is the reasoning behind the 24hrs of no service in the Surrey area? We are monitoring the (very few...) updates and there is 0 explanation as to the cause of this delayed outage.

  • L_Whiting Larry Whiting (@L_Whiting) reported

    @IanSeggie @Shawhelp Hi Ian, question has to do with BBC Canada 531 which I now name blue screen of death. Second para of screen shaw mess. I do have discounts on package does that mean they go away? What are my options? It's standard Shaw issue a message with no details.

  • willy7292 Bill Reilander (@willy7292) reported

    @Shawhelp help

  • Lindadewitt2009 Linda Dewitt (@Lindadewitt2009) reported

    @Shawhelp Our cable and internet stopped working last night around 9 pm and it's still not back up and it's been 24 hrs. I realize crews are working on the issue but seriously there needs to be some compensation for the disruption and the length it had taken to get it back up.

  • ltniita Anita Thompson (she/her) (@ltniita) reported

    @TheDarrenK @Shawhelp TSN with the IIHF game is fine so far. If any channel has problems for us at any point (doesn’t matter if there’s bad weather here in Abbotsford or not) there’s a 90% chance it’s on Global.

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp Do you have an update on the Surrey outage? Still no service for me after almost 23 hours

  • WendyMatthes Wendy (@WendyMatthes) reported

    @Shawhelp 😥i need assistance and no one is answering. How do I DM? Send a tech to fix my issues please.