Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 02/28/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • clockework Ukelele Villain 💛💜🖤🤍 (@clockework) reported

    It's been a rough week with our @Shawhelp service this week. 1. Automatic firmware upgrade pooched our wired internet, after 2 hours of troubleshooting where they would not accept that it was their modem causing the problems instead of all of our wired devices we got a visit /1

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @Shawhelp Appears My Shaw access is down. I haven’t been able to login from any device for over 30 minutes.

  • Daughterforaday Elizabeth Shewchuk (@Daughterforaday) reported

    @Shawhelp Can't login to account what gives?

  • nuttyskadork Mike Jones (@nuttyskadork) reported

    Anybody else’s @CraveCanada not working? Seems like a @Shawhelp issue.....

  • cishirtle s (@cishirtle) reported

    I’ve literally spent over $30k on Shaw services over the years & can’t get any support - I had a similar issue 5 years ago when my cable line was cut at the telephone pole accidentally by work crews & it took two weeks to rectify @Shawhelp @ShawInfo

  • TheRaabster J. Raabe (@TheRaabster) reported

    @Shawhelp Hi. Internet down...again. Support was at our place this morning. Can you help?

  • cishirtle s (@cishirtle) reported

    I’m burning cell data because my Internet is so slow - it’s dial up speed! So, I pay 250 a month for slow internet, poor TV reception and no service.... can @TELUSsupport help me out? Bundle my phone, TV, internet and security? Because @Shawhelp doesn’t seem to want to help

  • cishirtle s (@cishirtle) reported

    @Shawhelp It doesn't work

  • cishirtle s (@cishirtle) reported

    @Shawhelp Is anyone else having trouble with shaw internet? It’s as slow as dial up ! No answer when I DM’d you!

  • ryan15669565 ryan (@ryan15669565) reported

    @Shawhelp Having issues with crave and internet dropping which is a consistent occurrence with Shaw. I’m just used to that at this point and no one there seems to care or interested in helping, but now crave is down... wonderful