Shaw Outage Report in Québec, Québec
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Rowat
(@GMoneyDC1) reported
@Shawhelp is there a TV outage in Varsity (YYC) ?? I have internet but no TV .. I tried rebooting the PVR .. no workie
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Ken Escueta
(@KenEscueta) reported
@Shawhelp 4 days without internet and no end in sight. This is unreal. If you are in the #Brentwood area and thinking of Shaw in 2023 - don't do it. They have unreliable lines in the area. Support is helpless and will only point their updates on their status page. #shawinternet
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M McKenzie
(@BCKenzee) reported
My @TELUS home services contract expires in a few weeks. After 6 years with them I haven't been happy with their service for the past year. I'm considering switching to @ShawInfo Who would you choose?
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Shane Westcott
(@CalgaryShane) reported
@Shawhelp Kyle, Jesse, anyone… Would it shock you to know that the repeated update that ‘technicians are onsite” is no longer reassuring as we enter day three of this mysterious outage? Any chance for some actual info? ETA?
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Shane Westcott
(@CalgaryShane) reported
@Shawhelp @MusashiGauss Are you sure Shaw is doing everything they can? The outage not acknowledged until 5 hours after it began, the updates have been sporadic and repeat that 'technicians are onsite' (how is it an update if they were onsite before?), and after 27 hours there is still no ETA
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Musashi Gauss
(@MusashiGauss) reported
@Shawhelp How about restore services to Christie Park. Don’t you think 3 days of no service is bad enough?
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Grambo.wpg
(@grambowpg) reported
@Shawhelp At least log this as an error/bug internally and have management work with your broadcast partners to get this fixed. It's a complete trash product to have a 4K sports channel that ends at an hour turn when the game could be going late, going into OT, weather/incident delay, etc.
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Shane Westcott
(@CalgaryShane) reported
@Shawhelp I do believe it, but I don't understand the update. They 'did' work through the night, or they 'will' work through the night because they know service will be out overnight? My point on this thread is that the update is useful when it's informative. Is there an ETA?
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Musashi Gauss
(@MusashiGauss) reported
@Shawhelp @CalgaryShane Thats the same language they used in outages affecting other communities yesterday. Precanned and probably an excuse for short staffing. Two day outage in this day and age? really?
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Nathan West
(@NathanLW) reported
@Shawhelp still having issues with glitching