Shaw

Shaw Outage Report in Québec, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Québec, Québec 01/29/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Coach_JRW Jason Wetsch (@Coach_JRW) reported

    One advantage to the crappy @Shawhelp tv feed today is that we don't have to listen to the terrible @Sportsnet commentators during this Oilers game. #picturenosound for hours

  • oiler_country ▌│█║▌║▌║Alan Smithee ║▌║▌║█│▌ (@oiler_country) reported

    @Shawhelp We’re okay. Speeds have taken a hit right now we’re about 300ish (I pay for gb), but that is almost normal (normal is 450). Thanks for your help, but there is little you can do on a best effort line. Thanks for checking in.

  • RussVanderleer Russ Vanderleer (@RussVanderleer) reported

    @Shawhelp what’s with the TV signal today? Constantly freezing up, dm dropping audio on Oilers game (and other channels). In west #yeg

  • ChadShep Chad (@ChadShep) reported

    The good news, @Shawhelp has been pretty good lately. The bad news, not for the last @EdmontonOilers game of the regular season. Glitchville!!!Hopefully does not happen in the playoffs.🙏🏻🤞🏻#LetsGoOilers

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @BAskari247 @Shawhelp Outage page isn't a lot of use. Why can't we report the outages direct without waiting an hour for chat or phone

  • stang8869 James Aspinall (@stang8869) reported

    @Shawhelp Great, i have to wait until the 18th for service i have to pay for that has broken the same way outside of my residence 3 years in a row. Some of us have to work from home? Do you cover lost wages for not fixing a recurring problem? 5 times the exact same issue in 3 years?

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Terrible service as usual 👍

  • saphzsaphz orthojake (@saphzsaphz) reported

    @BAskari247 @Shawhelp Same issue here in Northern Ontario

  • tojules_gale Jules (@tojules_gale) reported

    @Shawhelp When is service is Crossfield being restored? Internet and cable have been out most of the day.

  • stang8869 James Aspinall (@stang8869) reported

    @Shawhelp I've done everything that I've been told the last 5 times. I can't fix your equipment that isn't on my property. I've been messaged and told to go to the CBC Consumer Watchdog because of the duration and severity of the issue. Good idea.