Shaw

Shaw Outage Report in Sydney, Nova Scotia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sydney, Nova Scotia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sydney, Nova Scotia 02/02/2026 10:00

February 02: Problems at Shaw

Shaw is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • kevinlovestech Кевін (Kevin Lloyd) 🇨🇦 (@kevinlovestech) reported

    Just called Shaw Mobile on Mom's behalf about an issue. "I can't talk you to you about her account. You're not authorized." "Yes I am. That's exactly what we did the last time I called." "It's not here, I don't see it. You'll have to do it again." Grr. @Shawhelp

  • casseymhunter Cassey Hunter (@casseymhunter) reported

    How do you talk to someone that can actually help you at @Shawhelp?? I’ve been trying to get a tech for 2 months here. Had two no shows this week and they keep saying it’s “fixed” when I call. It really isn’t. It’s actually always worse.

  • Patches439 Zero439 (@Patches439) reported

    @Shawhelp is there work being done in the area of trail bc the internet went down

  • superkobi707 Michael Kobinski 🇨🇦 🇺🇦 (@superkobi707) reported

    @Shawhelp I would like to report TV signal is down in Sault Ste Marie. Do you have an idea on how long? Internet and phone are still working. I contacted a friend a few miles away and they also have no tv

  • superkobi707 Michael Kobinski 🇨🇦 🇺🇦 (@superkobi707) reported

    @Shawhelp @Shawhelp Can you make contact with tech support and get our service running again.

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp @ShawInfo It seems you need to wake up your your technicians and let them know that SN360 is heavily pixilating, and the issue needs to be addressed. Asap. #yvr #NoSleepingOnTheJob

  • AbbyKuzSi4 LotusBlossom (@AbbyKuzSi4) reported

    @TELUS @ShawInfo @Rogers They downgraded in some cases because nonflex optics shatters, optics flex needed secondary system to preventline flow of light issues or magnetics wave tampering or optiofluiducs cymatic tampering. Mixed systems aremore secure and can stay fast.

  • astronomer4hire James Durbano 🇺🇦 (@astronomer4hire) reported

    So is it Shaw that is having a problem or is it CTV? @ctvnewschannel and a few other CTV channels have been off the air for more than an hour. @Shawhelp

  • balaneski 🇨🇦 Йосиф Баланескі🇺🇦 (@balaneski) reported

    @Editwithmouse Sounds like another satisfied @Shawhelp customer

  • accordingtomio M. (@accordingtomio) reported

    @Shawhelp I just got a message that there's a service outage in my area!