Shaw

Shaw Outage Report in Sydney, Nova Scotia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sydney, Nova Scotia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sydney, Nova Scotia 11/19/2025 17:50

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • s_g_brown Stephen Brown (@s_g_brown) reported

    @Shawhelp @FrostedSiren Is this thread related to this outage? Reference Number: INC0901478 Working from home is hard without broadband.

  • MichelleNearing 🇨🇦 Michelle Nearing 🇨🇦 (@MichelleNearing) reported

    @Shawhelp is the internet down in Sparwood, BC? I have no TV or internet.

  • WalterJB16 Walter JB (@WalterJB16) reported

    @Shawhelp I've been waiting on hold for FIVE HOURS for support and STILL no agent! Don't you think it's about time Shaw hires a SECOND AGENT? This is unacceptable considering Shaw is one of the few companies making money during the pandemic. HIRE MORE CUSTOMER SUPPORT!!!

  • carlatb40 Carla Brown (@carlatb40) reported

    @Shawhelp @BeingVishav Any updates on this issue?

  • FrostedSiren 🏳️‍🌈🧜‍♀️ Katelynn/Lauren (She/They) (@FrostedSiren) reported

    @Shawhelp Kinda serious. My sister has classwork she has to submit by tonight. Scheduled maintenance stopped her from putting it in last night. Is there an ETA on this? The last update was 11 AM & the internet has been basically down for 12 hours now.

  • thesuburbandad Benjie Ramos (@thesuburbandad) reported

    @Shawhelp The length of this outage is unacceptably long. Would we expect a credit to the customers affected?

  • ThoseRugbyGuys Those Rugby Guys (@ThoseRugbyGuys) reported

    @Shawhelp great job kids, near 24 hours no service. 1 day pay lost. How many more before I lose my job? No info from support. Really happy I upgraded my service and signed up for Shaw mobile 2 days ago. @TELUS needs to get service to scotch creek bc. Shaw is failing.

  • BeingVishav Vishav (@BeingVishav) reported

    @Shawhelp Can you at least tell us how long it will take to fix, people are suppose to be working from home. You support system couldn’t care any less to inform when will this sort out.

  • Vancity_AC AdrianC (@Vancity_AC) reported from Coquitlam, British Columbia

    .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

  • ThoseRugbyGuys Those Rugby Guys (@ThoseRugbyGuys) reported

    @Shawhelp That page voices no updates. Went down at 8 last night. Not reported on that page till 730 this morning. Last update at ,,830. This gives no help