Shaw

Shaw Outage Report in Sydney, Nova Scotia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sydney, Nova Scotia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sydney, Nova Scotia 11/10/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jessica_nand Jess (@jessica_nand) reported

    Hey @Shawhelp @ShawInfo being on hold for 2+ hours and then having your rude employees provide terrible customer service isn’t helpful! Please do better! Guess it’s time to switch providers!

  • NikkiLewis86 Nikki Lewis (@NikkiLewis86) reported

    @Shawhelp Any updates on when the Oakridge area will resume service .? We’ve been without phone , internet and cable all day !

  • cjswdaryl CJSWdaryl (@cjswdaryl) reported

    @goopat2 @Shawhelp I am experiencing the same problem...did you ever receive a reply?

  • AlliAlliG Alli G (@AlliAlliG) reported from Calgary, Alberta

    @Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)

  • Itsyboom Meg (@Itsyboom) reported

    @Shawhelp @nezroy A custom individual support situation is nice, but in a pandemic it should be available for everyone via website/online

  • EntitledCanada Supporting local businesses and community (@EntitledCanada) reported

    @dougielelouch @TELUS @ShawInfo You've taken enough of my time. Endless emails and phone calls. Sick of explaining. Endless hours wasted. Just sick and tired of telus. Absolutely nothing but frustrating problems.

  • laurac131 Laura (@laurac131) reported

    @Shawhelp I sent you a DM. Please help!

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported

    @Shawhelp if I access BLUECURVE thru Safari I get closed captioning I cannot turn off. Thru Google Chrome - no problem. Your techs might like to check (MacBook Pro early ‘14. Safari 14.0.1)

  • Devvvy17 Devin (@Devvvy17) reported

    @Shawhelp help! I'm new to Shaw and my gateway keeps flashing yellow/orange. I don't think I have a working coax outlet, what can I do?

  • karaberman Kara Berman (@karaberman) reported

    @ShawInfo 4 different people, 4 different answers. Waiting 3 weeks for someone to follow up with me? What kind of scams are you folks running? 8 years I have been with Shaw. Have to cancel and go with @TELUS now. You should value your loyal customers @ShawDirect