Shaw

Shaw Outage Report in Sydney, Nova Scotia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sydney, Nova Scotia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sydney, Nova Scotia 12/16/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • tri_l_chi Trish (@tri_l_chi) reported

    @Shawhelp I did your call back feature and I’ve been the next person in queue for over 20 mins. Been trying to chat with an online agent but now he’s had to step away from his desk?? Wtf how do I speak to a real person??????

  • SmuggyBear80 Indigenous Man #BlackLivesMatter (@SmuggyBear80) reported

    @Shawhelp Shaw cable and internet is down again in Marlborough. Calgary.

  • jfkinpark jfkinpark (@jfkinpark) reported

    @shawhelp responded last night. Provided the requested info and 2 hours later - no response. Is there any way to get help from this company? @shawinfo Worst customer service!!!

  • LAntoniuk Larry Antoniuk (@LAntoniuk) reported

    @Shawhelp I’ve been having trouble with several tv stations the past few days especially TSN. Something system wide continuing to have issues or is it just me?

  • webtwozero Alex McRoberts (@webtwozero) reported

    @TSN_Sports your iOS app could use some love, and could look at @ShawInfo for inspiration. One example is adding Picture in Picture support.

  • parkssask Grant Parker (@parkssask) reported

    @Shawhelp help I need somebody to call me back so I can ask for a call to get my cable fixed

  • Nufy709 Nufy709 (@Nufy709) reported

    @Shawhelp Why do I need to verify my account everytime I need tech support on the shaw chat. I don't keep that information nearby and its frustration to have to dig it out for tech support issues.

  • CntrI_Alt_Del Just Me (@CntrI_Alt_Del) reported

    I guess I can't complain about @ShawInfo customer service. There isn't any. 55 minutes waiting on someone to talk to and nothing. Absolutely unacceptable!

  • Deasmom LR🇨🇦🌵🐈🌈🧩 (@Deasmom) reported

    @Shawhelp is there a problem with email in YYC. Outlook. Thanks

  • KerryA_ Kerry (@KerryA_) reported

    @Shawhelp sent you a dm. Cable and internet service are down again. This has been happening all week.