Shaw outages and service status in Galloway, British Columbia

Problems in the last 24 hours in Galloway, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Galloway, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bruce Reding (@BCSledgeGuy16) reported 4 minutes ago

  @Shawhelp I am having troubles with my service. Trying to change channels and it says channel unavailable. There seems to be a problem on our end.

• 
  Carrie Bourgette (@Carrie_0208) reported 5 minutes ago

  @Shawhelp is there an outage in Airdrie, AB? Just lost internet and tv service?

• 
  BOOTZ999 (@BOOTZ999) reported 10 minutes ago

  @Shawhelp I pay for nationwide and dont get it??? Every where i go due to my job which requires me to travel and use GPS, I get zero service?? I find it frustrating that I cant GPS my way around 70% of the time when I need it. When are you guys stepping up your mobile game?

• 
  Noah Zerr (@NoahZerr) reported 10 minutes ago

  @Shawhelp “Good news there are no service outages” 15 other people on down detector don’t have internet. I found out other people were having issues from a third party website. I’m canceling my Shaw subscription.

• 
  Mario (@Mario_723) reported 11 minutes ago

  @Shawhelp maybe next time your tech comes out to fix the internet have them let the resident know they arrived before disconnecting cables in the alley. I had a scheduled appt but it was not until after I lost internet mid-customer call I was made aware you were on-site. #fail

• 
  Alex (@AlexTalksHockey) reported 13 minutes ago

  @ShawInfo why is my connection so bad? I’m paying for the best internet I can buy but it’s garbage and I can’t get better the 60-80 FPS and my ping stays at 80-100? It’s wired. I’ve done everything. What the actual ****?

• 
  Laurie (@label_assumed) reported 16 minutes ago

  Customer Service: @ShawInfo scheduled an appointment today & failed to show. Rather than accepting responsibility & resolving their error, I’ve wasted an hour on a messaging app getting nowhere. #CustomerExperience #fail #shawcommunications

• 
  Peter Luo (@PeterLLY) reported 16 minutes ago

  @Shawhelp internet down in Richmond at 8811 Lansdowne Road?

• 
  Pamela (@Pamela58817906) reported 19 minutes ago

  @Shawhelp Channel 8 Global is cutting in and out again. This happens so much, it’s awful. Thanks

• 
  Laurie (@label_assumed) reported 20 minutes ago

  @Shawhelp, one half hour left before the two hour window closes. I received a text10 minutes ago w/a broken link saying the technician was on his way. I also phoned 1/2 before the window opened & was reassured. Feeling skeptical.