Shaw Outage Report in Galloway, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Galloway, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Galloway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Shaw
Shaw is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Mike OConnor
(@WineGuyMike55) reported
from
Municipal District of Foothills No. 31, Alberta
Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF
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Purgy
(@The_Purgy) reported
Hey @Shawhelp , your upload rate constantly dipping to 0 is making my career as a streamer really, REALLY difficult. We have replaced modems, cables, routers, everything. Whatever the issue is, it is between here and @Twitch , and I'd really love if you'd fix it. Please?
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SlackDaniels
(@Slack_Daniels) reported
@Shawhelp Hi Shaw Help Team. Why do you have wait times spoken while going on hold when the times are not realistic? 35-45 has been 75 mins so far.
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Rafael Rodriguez
(@rfhrodriguez) reported
@Shawhelp almost 2 hours waiting to cancel my plan to have someone hanging up on me. Couldn't be more disappointed.
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Uncle Ron
(@Uncle_Ron91) reported
@Shawhelp @ShawInfo 's chat support on the website has to be the worst think I've ever experienced. Requested to restart modem, asked if it'll auto reconnect to us, they reply yes. Come back and agent closed conversation. Open with new agent, ask if he can read the previous convo
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Teri Kerr
(@teriterikerr) reported
@ShawInfo I have no idea how you stay in business! I’ve been on hold now for over 30 minutes waiting for an agent to upgrade my internet and nobody is answering the “live chat”. Tough to stay loyal when your coverage AND service both suck!
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Malachi
(@MalachiYOW) reported
@Shawhelp been having internet issues the last 24 hours. Can’t get my internet to work and contacted technical support multiple times. Sent you a DM as well. Thanks!
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Dennis (a.k.a. Devo)
(@djdevo79) reported
@Shawhelp Modem sends packets Zooming through the Internet Happy customer
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John Pauls
(@wpgjets2point0) reported
@Shawhelp please hire more customer service people
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Bjorn Richt
(@BjornRicht) reported
@Shawhelp Is there an outage in Central Saanich??