Shaw

Shaw Outage Report in Paris, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Paris, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Paris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Paris, Ontario 03/25/2026 10:10

March 25: Problems at Shaw

Shaw is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • megstoll Megan Stoll (@megstoll) reported

    Friday night, friends over for hockey, and the only thing that’s guaranteed is that @shawhelp sucks again. After over 15 years, it’s time to change. The money I spend monthly and I can’t even turn on my cable? No thanks. Wonder what @TELUS can offer me?

  • ArMaestr0 ArMaestr0 (@ArMaestr0) reported

    @Shawhelp Known outage in Swift Current, SK? Internet dropped now for 5 mins. Admin panel shows no connection. Unplugged and repowered modem but still nothing.

  • Robleafs62 Rob (@Robleafs62) reported

    @Shawhelp Our TV guide in Kelowna is still messed up. Is there a time when the fix will be complete? It’s also affecting the shows we PVR..

  • ArMaestr0 ArMaestr0 (@ArMaestr0) reported

    @Shawhelp A friend of mine mentioned he saw techs doing work in the same area of the City the other day and his service was spotty while they were. Perhaps same thing here.

  • Mikey_Lawlor Mike Lawlor (@Mikey_Lawlor) reported

    @Shawhelp your webmail servers are so out of date they won’t open on Google Chrome because it doesn’t trust megamailservers. Will this problem be fixed?

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    @Shawhelp Yes we need help. We need help today. We’ve been waiting for a year. A year ago we were told there was flapping on the line. And it would get fixed. Nobody has ever come to fix it and we have been a squeaky wheel and it has not helped.

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    @Shawhelp No. This is what happens every time a technician comes out. He tells us we need work done on the line. And then nothing happens. For a year. We need better service than that. How else can you help!

  • mrgordos2121 gord (@mrgordos2121) reported

    @Shawhelp Hi I can not access Shaw on demand since this morning. I have rebooted my Gateway and also unplugged the Gateway. The EPG, account settings, resource download and logs uploaded are all red type in the Gateway dashboard. There was a service bulletin til 6AM MT

  • TurnerVonLefty TVL (@TurnerVonLefty) reported

    @Shawhelp outage in 11800 block 230st Maple Ridge BC. Any news? tV, internet & home phone down

  • Robleafs62 Rob (@Robleafs62) reported

    @Shawhelp Hi, we are in Kelowna. The guide has on our TV has not been shown correct channels all day. If Shaw having a guide problem? Thanks