Shaw outages and service status in Garibaldi Highlands, British Columbia

Problems in the last 24 hours in Garibaldi Highlands, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Garibaldi Highlands, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Garibaldi Highlands, British Columbia

Latest outage, problems and issue reports in Garibaldi Highlands and nearby locations:

• 
  Kevin Schellenberg (@skates2010) reported 7 minutes ago from Squamish, British Columbia

  @malcolmert @Shawhelp “Oh sorry, you never mentioned that you have walls in your house” 🙄

• 
  Kevin Schellenberg (@skates2010) reported 22 minutes ago from Squamish, British Columbia

  Currently trying to decide between @TELUS @TELUSsupport and @Shawhelp for home service. Shaw took 1 minute to talk to a rep and I’m currently on a one hour wait with Telus. So far Shaw is killing Telus in every category!

• 
  } Fr33dym For Cetaceans 🌊🌊🌊 (@akastes) reported 35 minutes ago from Squamish, British Columbia

  @ShawInfo Yours is LITERALLY the worst service across the board I've EVER had. Ever since adding Shaw TV to my account I've been plagued with ****** signals, incorrect bills, ***hole customer service reps. Now I know why you force folks into a 2 yr contract. I'm out ASAP.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gerrit Heikamp (@gerrit_heikamp) reported 15 minutes ago

  @Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.

• 
  Ugabug (@MaryPChipman) reported 15 minutes ago

  @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.

• 
  Alex Deggs (@Alex_Deggs) reported 20 minutes ago

  @Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important

• 
  Roger Wild (@rojwild) reported 20 minutes ago

  @Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time

• 
  Ugabug (@MaryPChipman) reported 25 minutes ago

  @Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 29 minutes ago

  @Shawhelp I just came home and tried these. My internet is still down.

• 
  Bella Bee  (@SmileyYYC) reported 31 minutes ago

  @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that

• 
  Vanessa (@Noosiekins) reported 33 minutes ago

  @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

• 
  b ☾ (@brandobrennan) reported 33 minutes ago

  @Shawhelp being on hold for 3 hours so far is quite ridiculous (2 days in a row now). At this point i’m about to dispute charges w my bank. Why is your customer service impossible to contact?

• 
  DeeJayCee (@DJcraw4d) reported 35 minutes ago

  @Shawhelp is internet and cable currently down in south surrey and Whiterock?