Shaw outages and service status in Garibaldi Highlands, British Columbia

Problems in the last 24 hours in Garibaldi Highlands, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Garibaldi Highlands, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Garibaldi Highlands, British Columbia

Latest outage, problems and issue reports in Garibaldi Highlands and nearby locations:

• 
  Kevin Schellenberg (@skates2010) reported 10 minutes ago from Squamish, British Columbia

  Currently trying to decide between @TELUS @TELUSsupport and @Shawhelp for home service. Shaw took 1 minute to talk to a rep and I’m currently on a one hour wait with Telus. So far Shaw is killing Telus in every category!

• 
  Kevin Schellenberg (@skates2010) reported 59 minutes ago from Squamish, British Columbia

  @malcolmert @Shawhelp “Oh sorry, you never mentioned that you have walls in your house” 🙄

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graf (@grafenauer) reported 21 seconds ago

  @Shawhelp is there an internet outage in the west St. Paul/North perimeter highway area?

• 
  Robert Slade (@rslade) reported 2 minutes ago

  @Shawhelp Well, @Shawhelp, your support service sucks as much as your Internet service. Latency on the Internet, and failures in the suggested links to support.

• 
  Sensible Socialist (@JamieRo58334653) reported 3 minutes ago

  @ShawInfo I got scammed to signing for 2 years on the latest Shaw Bluecurve home service. Bluecurve has made me blue. Total inferior to the previous system Shaw supplied. Much less adjustable to customize remote. The worst is random pauses while watching TV. It just stops.

• 
  Ryan (@RyPrime) reported 10 minutes ago

  @Shawhelp An agent said they had my email wrong on file so I never received a bill or was able to create an account to view my bill they said a payment was denied even though I had money in my account for it but no one reached out to let me know any of this now I have no internet

• 
  c word (******) (@coochiguru) reported 13 minutes ago

  @Shawhelp how do i report a service outage the wifi is out :(

• 
  Anand Sakhare (@Anand_Sakhare_) reported 16 minutes ago

  @Shawhelp - Why is your customer service so crappy? Why do the agents have to ask for a “secure form” for every thing? I had to spend 30min+ on a small issue doing back and forth with the agent. Why is that? Why not make it simpler to get help for your low grade service?

• 
  Vanessa (@Noosiekins) reported 17 minutes ago

  @Shawhelp hey is there a known issue where tv gets stuck.. and then picks up a good few min later? I have PVR shows where there are random mins of the show missing. I notice it happens while watching tv live too. It would freeze for a few mins before it skips to live again.

• 
  T-Zen (@TTiessen) reported 18 minutes ago

  @Shawhelp internet outage in our whole building here in Bankview Calgary. Any idea when it will be resolved?? I’ve a paper to research and write 🥺

• 
  Fifi Tremaine (@FifiTremaine) reported 21 minutes ago

  After 10 days, lost count of phone calls , in person visit and over 2 hrs and 3 people today, finally someone did their job. This has been beyond unacceptable “service” . @Shawhelp

• 
  andreliem (@andreliem) reported 21 minutes ago

  @Shawhelp Haven't had internet now for a week due to an ongoing incident INC1205366?. Trying to just cancel my account now and your team still wants to charge me cancellation fees! What kind of service is this. Does this seem fair?