Shaw outages and service status in Garibaldi Highlands, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Garibaldi Highlands, including 0 direct reports.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Garibaldi Highlands, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Garibaldi Highlands, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Shaw
Shaw is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Shaw Issues Reports Near Garibaldi Highlands, British Columbia
Latest outage, problems and issue reports in Garibaldi Highlands and nearby locations:
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Kevin Schellenberg (@skates2010) reported from Squamish, British ColumbiaCurrently trying to decide between @TELUS @TELUSsupport and @Shawhelp for home service. Shaw took 1 minute to talk to a rep and I’m currently on a one hour wait with Telus. So far Shaw is killing Telus in every category!
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} Fr33dym For Cetaceans 🌊🌊🌊 (@akastes) reported from Squamish, British Columbia@ShawInfo Yours is LITERALLY the worst service across the board I've EVER had. Ever since adding Shaw TV to my account I've been plagued with ****** signals, incorrect bills, ***hole customer service reps. Now I know why you force folks into a 2 yr contract. I'm out ASAP.
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Kevin Schellenberg (@skates2010) reported from Squamish, British Columbia@malcolmert @Shawhelp “Oh sorry, you never mentioned that you have walls in your house” 🙄
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡
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Tyler ❄☕☃ (@Valomir) reported@Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.
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Bonnie Lee (@stitchlady) reported@M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!
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stacey brotzel (@staceybrotzel) reported@Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.
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elwood shand (@edshand1) reported@Shawhelp I’m getting no signal on one of my tvs and the box underneath has no lights but the other boxes do. I changed the hdmi cable and still nothing.
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nobody.hky (@nobodyhky) reportedAnother outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.
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bc_2027 (@bc_2025_vision) reported@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
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🇨🇦Jay (@jayrlocked) reported@Shawhelp you know we pay an exorbitant amount of money for cable and internet and the service being 2 hours is unacceptable not to mention the frequent everyone’s home from work everyday outages!
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southpaw (@southpaws05) reported@Shawhelp is there an outage in Strathmore, AB for Rogers / Shaw internet service? What is the estimated time for a fix? Your outage map says no problems.
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Vanessa (@Noosiekins) reportedHey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?