Shaw

Shaw Outage Report in Madeira Park, Sunshine Coast Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Madeira Park, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Madeira Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Madeira Park, Sunshine Coast Regional District, British Columbia 11/17/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • arista_photos Arista (She/her, elle) (@arista_photos) reported

    @Shawhelp 🤬 I genuinely disappointed that I am being forced to use the the cable instead of the apps on Apple TV. I prefer keeping Apple TV & other apps out of Shaw cable because of accessibility. The captioning is fixed and so tiny that I have squint my eyes. I can’t fix it 1/

  • sohpurr Soh (@sohpurr) reported

    @Shawhelp I asked a customer service agent/manager to have her manager call me and she said she's on vacation and there is only one manager in all of Shaw. She advised me to file a complaint with CCTS

  • Mitch44D David Mitchell (@Mitch44D) reported

    Reach out to discuss a new customer opportunity please do so. @Shawhelp I don’t appreciate two price increases in two months. May 2022 bill goes from $167 to $197 then next month up to $207?? Internet continually being slow and little to no channels on your programming.

  • LGSentinel L Graves (@LGSentinel) reported

    @TheJenRollins @telusmobility I've found @Shawhelp was the best of the 3 major Cdn internet/phone providers because I could phone, quickly get a human who had the knowledge and was empowered to help. Actual internet service quickly became too $$$ & less reliable so–>Telus but phoning in is a 1.5 hr nightmare.

  • SuzKantner Suz Kantner (@SuzKantner) reported

    @Shawhelp - is the service down? I cannot log into MyShaw/Shaw.ca at all. Keeps saying "the site can't be reached/the connection was reset" no matter which way I try - on desktop, thru app, nada.

  • MorganChelsea Captain Morgan (@MorganChelsea) reported

    @Shawhelp Hey @Shawhelp, how about you get some technicians working on getting our services back up and running? Our area has been out since Friday and NOTHING has been done. Five calls with support now to get zero answers. “They’re working on it” doesn’t mean anything anymore.

  • TerryPettigrew1 Terry Pettigrew (@TerryPettigrew1) reported

    @Shawhelp If I'm at home and have WiFi Calling enabled no problem I can make and receive calls and texts. As soon as I go anywhere data stops working, I can't send/receive texts and I can't make calls. Things like Google Maps won't work, can't stream music, can't even dial 611.

  • MorganChelsea Captain Morgan (@MorganChelsea) reported

    @Shawhelp Our outage isn’t even showing on your status page, and the “Good news! There aren’t any outages” message has been quite the slap in the face. Another part of town has techs working and they’ve only been out since this morning. What gives?

  • 3Peopleandadog MD1999 (@3Peopleandadog) reported

    @Shawhelp The SHAW “service” we pay for really sucks. This will be the 2nd time this year we will have to change our PVR, loose all the recordings after waiting days for service. We also had to wait 3 days for a snail mail replacement remote ctrl. in a city of 1 Mill.😡 UR about 2B Dumped.

  • westcoastguybc WestCoastGuyBC (@westcoastguybc) reported

    @Shawhelp Internet services down in Willoughby for over 2 hours. Hope its online soon!