Shaw

Shaw Outage Report in Madeira Park, Sunshine Coast Regional District, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Madeira Park, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Madeira Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Madeira Park, Sunshine Coast Regional District, British Columbia 12/17/2025 17:50

December 17: Problems at Shaw

Shaw is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • PamHeatherton Pam Bailey (@PamHeatherton) reported

    @Shawhelp is there an internet outage in Elie, MB at the moment?

  • jskaemjs Joseph Paul (@jskaemjs) reported

    @Shawhelp The live chat works but your agents are ignorant and simply disconnect. I’m very displeased with the service.

  • timboalogo27 Tim Parker 🇺🇦 (@timboalogo27) reported

    @Shawhelp do you have a service issue in White Rock, BC? My gateway just went down and is stuck on flashing yellow.

  • TimJ72371546 Tim J (@TimJ72371546) reported

    @Shawhelp Located in the T5B4W5. Have had no Shaw home internet since the morning. Could not work as I work from home and need internet. Used a ton of my mobile data ... When will internet be back and what compensation will be provided for the full day outage.

  • Dustin93802773 Dustin (@Dustin93802773) reported

    @Shawhelp Do you know about any time frame this outage will be fixed. And if it's gonna be all night do us customers get some sort of discount on our services because of the inconvenience

  • TheEarlofElie1 The Earl of Elie (@TheEarlofElie1) reported from Cartier, Manitoba

    Ok @ShawInfo you have exactly 1 hour before puck drop to fix my signal before I lose my ****

  • jskaemjs Joseph Paul (@jskaemjs) reported

    @ShawInfo I have had the worst customer service from Shaw. I got my service installed two weeks ago. And have been trying to resolve an issue. Nobody can help me. I have tried to escalate to management twice now with promises of a call back within 1-2 business days and nothing!

  • WingedKeys Kathleen (@WingedKeys) reported

    @Shawhelp we lost wifi in White Rock about 30 minutes ago. Is there an outage?

  • CowtwnMama 🐮CowtownGirl🐮she/her🇫🇷🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿= 🇨🇦 (@CowtwnMama) reported

    @Shawhelp is there an internet outage in/around Nanaimo? Two different wifi routers in one location are giving messages of not connecting to internet. Power cycled one router twice to check.

  • mike_rowan_van Mike Rowan (@mike_rowan_van) reported

    @Danfkaz @Shawhelp The plan is $20 and you get a $15 credit for being a Shaw customer plus another $5 credit for setting up pre-authorized payments so it comes to $0. But do check your bills because they screwed up on my $5 credits.