Shaw

Shaw Outage Report in Port Perry, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Perry, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Perry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Perry, Ontario 02/05/2026 02:30

February 05: Problems at Shaw

Shaw is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.

  • steveleenow Steven Lee (@steveleenow) reported from Surrey, British Columbia

    @Shawhelp internet and cable are down in Surrey, British Columbia.

  • MauriceVold Maurice Vold (@MauriceVold) reported from Saskatoon, Saskatchewan

    @Shawhelp good morning folks. We just had a power outage here and now the TV and internet are not coming back up...

  • Dohft Dave (@Dohft) reported from Harrison Hot Springs, British Columbia

    @Shawhelp Hi, I need to cancel my mother-in-laws cable. She’s moved from her care facility. Account number: 018-8275-3663 address 212-7270 Elm in Agassiz BC. Name Jean Evans.

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • WillHinther Suicidestar (@WillHinther) reported from Winnipeg, Manitoba

    Man @ShawInfo is literally ass.... I had a service call between 12-2 & no one has called me or has shown up to my place.... TERRIBLE CUSTOMER SERVICE

  • mgamble Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

  • G_ABALI_S ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    @Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.

  • G_ABALI_S ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

  • Liddleworks Rina Liddle 💜 💜 💜 (@Liddleworks) reported from Vancouver, British Columbia

    There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.