Shaw

Shaw Outage Report in Port Perry, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Perry, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Perry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Perry, Ontario 12/17/2025 22:45

December 17: Problems at Shaw

Shaw is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Cruisefan19 John (@Cruisefan19) reported

    14 days with #nointernet. 14 days of @shawinfo @shawhelp promising to fix it with #zero results. Don't get #trapped in a contract like I did. Find a provider that gets the job done right the first time. @ShawInfo isn't that company

  • tempestimony Sara T e m p e s t 🇨🇦 (@tempestimony) reported

    @DevonTarrant @ShawInfo No idea. Telus is Original True Fibre. I'm old Telus Employee, IT/ Biz Unit. Service is what you need 2022 not Tech. Upgrading is Key. Modems Tech assts, Telus delivers. They have coders who change with the Future. . Always: Options, but you choose. No Huawei. Never, ever.

  • MyrtleCypress55 Stephanie Jackson ✝️🇨🇦 (@MyrtleCypress55) reported

    @Inkdeath @Shawhelp @Inkdeath what general area are you in? Mine keeps going down too in Langley.

  • TheErinGS Erin Schaefer (@TheErinGS) reported

    @Shawhelp We are part of the outage associated with the router issue that started yesterday. My husband is a computer programmer and went through all the strategies suggested by your techs. Still nothing.

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp That's right, I'll take the time to do the work customer service should be doing.

  • YayPoptart Colin Pham (@YayPoptart) reported

    @fourpointsix @Shawhelp What did you do? I still don't have service?

  • andrealachairez Say What? (@andrealachairez) reported

    @Shawhelp my internet has been intermittent since yesterday. I already restarted the modem but it didn’t fix. Can u help me?

  • BCCableGuy BCCableGuy (@BCCableGuy) reported

    @coffeecrew Sadly, the only thing I see in this picture is a bad digital phone terminal (DPT) installation by Victoria @Shawhelp

  • og_centennial 2022 #BestYearEver ? (@og_centennial) reported

    @DevonTarrant What? You were offered a tech visit. We had **** going down w/ @Shawhelp and unless we were bed ridden seniors - no visit b/c of the VID ... Imagine the service when #Shaw and #Rogers make a baby soon - worst service ever!!

  • TheErinGS Erin Schaefer (@TheErinGS) reported

    @Shawhelp I dm'd. It's an issue with the firmware update that affects people with a specific router, so it may not register as a major outage. It is major for those affected, though.