Start.ca outages and service status in Guelph, Ontario

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Guelph, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cara Donnelly (@caraquilts) reported 2 minutes ago

  oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

• 
  Jordan (@geebs1983) reported 5 minutes ago

  @startca You had your chance to help me but instead stood me up twice causing me to miss work, meaning I didn't get paid for those days. I no longer want your help, I now just want to make sure everyone knows what a terrible service this is and the even worse customer service provided.

• 
  Jim Squires is probably on fire 🔥 (@jimmycanuck) reported 8 minutes ago

  Just tried to call @cogeco to ask a basic pricing question as I try to help my mother-in-law with her wifi, and was told that their modem rental pricing isn’t standardized?!? What in the holy hell?! ENDLESSLY glad I switched to @startca years ago.

• 
  Tamara (@tamara_b84) reported 11 minutes ago

  Neither @rogers and @startca will get a technician here to fix my internet after a @Rogers technician disconnected my NON-direct Rogers line while hooking up another unit's internet until tomorrow morning. Both seem to think its acceptable to make us go without internet....

• 
  live rn (@mareinator) reported 12 minutes ago

  me: the connectivity disruption is directly effecting my income @RogersHelps: are you watching twitch on the app or in a browser @TekSavvyNetwork or @startca would never treat me like this 🤪🤪🤪🤪🤪 plz tell me ur coming to rural Ontario soon 😣😭

• 
  Keep Left (@steve_ca2002) reported 13 minutes ago

  @ally_young81 @startca For that Leaf game , I had to go over to the neighbours who use Bell/Fibe, they laugh at my Start issues. The game was clear as a "Bell". I didn't tell them about the quality of CNN on Start TV, it's too embarrassing.

• 
  Chris P Bacon (@pozpiggy86) reported 14 minutes ago

  @fanCRTCProfling No. All I ever got was a blanket statement that they do not compensate for any reason. As it just so happens, my internet has gone down now while I'm trying to work from home. Almost 16 months now and nothing has been resolved. Pathetic! #CRTC #CCTS @startca @Rogers

• 
  Cara Donnelly (@caraquilts) reported 15 minutes ago

  oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

• 
  KatesChaos🤪 (@KatesChaos) reported 22 minutes ago

  @startca @chachee1976 Yes. We aren’t dumb. To be clear for you though: We’ve had service with the BIG GUYS and it was utter BS service and customer service. We chose lil guy because of that. Now lil guy is BIG GUY and so we wonder and ask, should we expect more BS like the BIG GUYS serve? We think YES

• 
  Marika (@MarikaLaidlaw) reported 24 minutes ago from London, Ontario

  @startca are there any know issues with internet downtown London? I cannot connect even after a reboot.