Start.ca

Start.ca Outage Report in Guelph, Wellington County, Ontario

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Guelph, Wellington County, Ontario 03/31/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (5%)

    E-mail (5%)

  4. TV (4%)

    TV (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • BindyWho BindyLouWho (@BindyWho) reported

    @startca She is absolutely certain that she is not a prepaid (PAD) customer. She'll def need to call to sort this out. Thank you.

  • Raven5666 Jasmine Robar (@Raven5666) reported

    @startca is there an outage or something? My internet just randomly quit

  • Daniel89825641 Daniel (@Daniel89825641) reported

    @startca and I did reach out to the customer service and was told to "wait." What are my options?

  • Daniel89825641 Daniel (@Daniel89825641) reported

    @startca it has been over 48 hrs since my new modem has been registered but my internet speed is still the same. My wife wants to switch to Bell as Fibe was just installed in my neighborhood. I decided to stay with Start for their customer service but this is embarrassing.

  • AthleteK13 Jackie H K (@AthleteK13) reported

    @Gooni3Gamess @startca And I as well have had start since it came to london on. This is the worst it’s ever been with no sign of change. I’m done with you guys. Changing to new service provider next week.

  • the_vdo Vicki (@the_vdo) reported

    And it looks like the router is probably the issue. Ugh. (Thanks to Maria at @startca for the troubleshooting)

  • Gooni3Gamess GooNi3Games (@Gooni3Gamess) reported

    @startca This the type of service we get everytime we talk to them lately..

  • fromtheheartont Rachel Concannon (@fromtheheartont) reported

    @startca Having connection issues off and on today in Carling. Mostly with Xbox gaming which means our house was finally cleaned by the teens in the house out of boredom so I’m not totally complaining. Just hoping it’s not like that for work tomorrow 😬

  • spoontazz ѕpꙬᶯᶵᶛᶼᶼ (@spoontazz) reported

    Spouse ended up just canceling the service. That took the last half of the 3 hours to complete. Appalling customer service. In contrast, I have been having issues with home internet and every time I call @startca I get just one agent, who is knowledgeable, genial...

  • AthleteK13 Jackie H K (@AthleteK13) reported

    @Gooni3Gamess @startca I am having nothing but crap internet connection. The last 2 or 3 months. Absolute garbage. The internet just went down again. Keeps cutting out intermittently. Very hard to work from home online with this bs!!!!!! I’m so frustrated with you start. 70 bucks a month. 🤬