Start.ca outages and service status in Guelph, Ontario

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Guelph, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Adams (@SteveAdams) reported 4 minutes ago

  @cdntruthseekr Now @startca is telling me they can’t reconnect for at least 3 business days. WTF. Plus, it took me 1h35m to speak to a human AND they tell me I need to wait in line for any further communication. Terrible company that scams paying customers.

• 
  Jay Johnson (@JayJohns14) reported 4 minutes ago

  @startca @TELUSsupport sharing feedback that I never had to wait more than 10 minutes on hold prior to Telus purchasing and I'm currently at 1 hour and 52 minutes of being on hold...so much for friendly neighbourhood company

• 
  Suzanne C (@SudioC) reported 5 minutes ago

  @paulvt @startca I’ve had Acanac in the past and it was not reliable at all. Anytime there was an issue it was days before someone got back to me. It was years ago, and super reasonably priced.There service may be better now. Unlikely it could be worse

• 
  Adam B 🇨🇦 (@AdamBalanquit) reported 6 minutes ago

  @startca Anyone else having connection issues in Toronto?

• 
  Jordan (@geebs1983) reported 10 minutes ago

  @beisan The worst internet I have ever had is @startca .... Technical support are nice but useless, they can't fix anything you couldn't fix yourself and when a problem happens they blame Rogers. They stood me up twice for service apt's without letting me know and still no fix.

• 
  Steve Quinton (@stevequinton) reported 13 minutes ago

  @startca And again? Seems like our internet is down again

• 
  LaserGuy. Follow me & I Follow Back (@GunFarce) reported 13 minutes ago

  @startca @MoonIitPhoenix Same in Alcona innisfil off 2 or three times now and been down steady since10:30. I can see the modem lights when it goes down. So I know when it come up.. no voip or internet

• 
  LaserGuy. NO DMs (@GunFarce) reported 14 minutes ago

  Good ole @startca Been on hold for two hours, just to be told there is a network problem with the digital phone service. Why the hell would they just post that and save people a lot of time wasted sitting in a phone que for hours. Since Koodo, things have gone down hill.

• 
  jujub (@msjewlz29) reported 15 minutes ago

  Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me an increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help

• 
  Cara Donnelly (@caraquilts) reported 16 minutes ago

  oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts