Start.ca

Start.ca Outage Report in Guelph, Wellington County, Ontario

No problems detected

If you are having issues, please submit a report below.

Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Guelph, Wellington County, Ontario 11/16/2025 00:45

At the moment, we haven't detected any problems at Start.ca. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (82%)

    Internet (82%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • SmrUnique To Be Human.. (@SmrUnique) reported

    @startca My internet is constantly going down! I have your box/modem but purchased the wifi device as per your recommendation and its constantly needing to be reset....the modem needs to be replaced per my last call with you guys. Plz help!

  • undauntedscion A'teya @ 6.2 (@undauntedscion) reported

    @startca so it says connected but nothing is loading, the constant issues with my internet connection is getting beyond frustrating

  • LeahBraemel LeahBraemel 🇨🇦 is Unashamed (@LeahBraemel) reported

    @startca I tried the website chat via my phone’s LTE but it said the chat wasn’t available. Wifi is going up and down starting the last couple minutes. If it doesn’t stay stable will phone via cell cuz your voip won’t be stable

  • ronthetvtech Ron (@ronthetvtech) reported

    @startca How are you guys going to keep your fibre going when you still haven’t fixed the CNN interference problem? You have been supposedly switching to an alternative source since July!

  • large116 Tony Rajotte (@large116) reported

    @startca Hey Support. Get a message that START TV service is not responding. Tried a reset of all the equipment but still getting the message. Any reports of issues in London?

  • ronthetvtech Ron (@ronthetvtech) reported from Central Elgin, Ontario

    @startca All you need is a bigger dish or possibly a feed horn rotation to fix the problem. But if your looking int alternative sources perhaps you could look into sourcing Newsnation and BBC news. You can never have enough news sources and you defenetly don’t have enough !

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported

    @startca Using a service such as CloudflareDNS or OpenDNS can even make it better and take it to the next level.

  • j0_mAmA Jo is ... therefore she thinks. (@j0_mAmA) reported

    @RachFee @startca Awful website. When I finally got it to load, it says online only.

  • Gooni3Gamess GooNi3Games (@Gooni3Gamess) reported

    @startca You guys going to inform your customers what's going on or what? 2 days now sporadic internet. No answers in DMS or support chat. Pathetic support services. Also if anyone else sees this I'm currently looking for a new provider that will support its customers!

  • mikesmoniz MisanthropicHumanist (@mikesmoniz) reported

    @GabrielCPinto @startca I don’t game so I can’t speak to speeds regarding that, but have no issues using streaming services with them ie Netflix Disney+, Amazon prime. I actually have their IPTV service as well and I’m quite happy with it