Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 51 |
| London, ON | 10 |
| Kitchener, ON | 5 |
| Cornwall, ON | 2 |
| Montréal, QC | 2 |
| Guelph, ON | 1 |
| Southwold, ON | 1 |
| Hamilton, ON | 1 |
| Maple, ON | 1 |
| Mississauga, ON | 1 |
| North York, ON | 1 |
| Orillia, ON | 1 |
| Pont-Rouge, QC | 1 |
| Peterborough, ON | 1 |
| Strathroy, ON | 1 |
| Oshawa, ON | 1 |
| Gatineau, QC | 1 |
| Calgary, AB | 1 |
| Orangeville, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Ron
(@ronthetvtech) reported
from
Central Elgin, Ontario
@startca All you need is a bigger dish or possibly a feed horn rotation to fix the problem. But if your looking int alternative sources perhaps you could look into sourcing Newsnation and BBC news. You can never have enough news sources and you defenetly don’t have enough !
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A'teya @ 6.2
(@undauntedscion) reported
@startca so it says connected but nothing is loading, the constant issues with my internet connection is getting beyond frustrating
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Keep Left
(@steve_ca2002) reported
@startca Fix CNN.
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Sameer Vasta
(@vasta) reported
@stillkvl @startca For what it’s worth, the precious service I’ve received from Start has been great. Maybe I just got the wrong person on the wrong day. Was just so dismayed by her lack of empathy and caring.
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GooNi3Games
(@Gooni3Gamess) reported
@startca You guys going to inform your customers what's going on or what? 2 days now sporadic internet. No answers in DMS or support chat. Pathetic support services. Also if anyone else sees this I'm currently looking for a new provider that will support its customers!
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United1889
(@shiphead666) reported
@startca Absolutely true, no issues in 8 years of service.
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Keep Left
(@steve_ca2002) reported
@startca You might want to brush the snow off that old dish, it's a pretty bad connection Monday Nov. 14.
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Ron
(@ronthetvtech) reported
@startca How are you guys going to keep your fibre going when you still haven’t fixed the CNN interference problem? You have been supposedly switching to an alternative source since July!
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Shaun Rollo
(@SRollo91) reported
@startca once again, there are issues with the internet being down. This is a very common occurrence with you. Why is there an issue again?
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Mori ✨️ ʕ≧ᴥ≦ʔ ✨️
(@MoriLeaf) reported
Odd, we pay for 250mbps of internet speed but aren't receiving nearly that from @startca 🤔 unplugged the modem, the router, heck we even got a new pc today but still pretty poor on the download speed 🤔 the upload speed is exactly what we're paying for but this is odd...
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GooNi3Games
(@Gooni3Gamess) reported
@iamajavajunkie @startca St Thomas aswell. The service has been so bad this last year, I don't believe there is any other choice but to switch... Honestly why are we dealing with start when they use Rogers lines and we have to wait on Rogers to answer before start answers lmao.
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lisastylegirl
(@lisastylegirl) reported
Disappointing @startca. Very disappointing. Bad @cnn on #USMidtermElections night. #poor
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Marth Koopa
(@MarthKoopa) reported
@startca If I set up a new debit card payment, will my current bank withdrawal payments be cancelled or do I have to cancel that manually?
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LisaStyleGirl's Echo
(@lisastylgrlecho) reported
RT lisastylegirl "Disappointing @startca. Very disappointing. Bad @cnn on #USMidtermElections night. #poor"
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Shane Zeagman
(@ItsShaZam) reported
@startca Any word on the downed network on Cogeco's line in Hamilton?
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