Start.ca

Start.ca Outage Map

The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 26
London, ON 4
Montréal, QC 3
Kitchener, ON 2
Cambridge, ON 2
Oakville, ON 2
Courtice, ON 2
Ottawa, ON 2
Markham, ON 1
Brantford, ON 1
Belleville, ON 1
Milton, ON 1
Midland, ON 1
Mississauga, ON 1
Strathroy, ON 1
Calgary, AB 1
North York, ON 1
St. Thomas, ON 1
Ajax, ON 1
Vaughan, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • LeahBraemel LeahBraemel 🇨🇦 is Unashamed (@LeahBraemel) reported

    @startca I tried the website chat via my phone’s LTE but it said the chat wasn’t available. Wifi is going up and down starting the last couple minutes. If it doesn’t stay stable will phone via cell cuz your voip won’t be stable

  • LeahBraemel LeahBraemel 🇨🇦 is Unashamed (@LeahBraemel) reported

    @startca our net has been down since 1 am —any idea what is going on or when it will be back?

  • guinnessguy trevor kerr (@guinnessguy) reported

    @startca is there an outage in Belleville, Ontario currently? Have lost signal off and on from Tuesday September 18 to the 19th (today)

  • MarthKoopa Marth Koopa (@MarthKoopa) reported

    @startca If I set up a new debit card payment, will my current bank withdrawal payments be cancelled or do I have to cancel that manually?

  • DucktheRoofer Duck (@DucktheRoofer) reported

    @startca internet has been out most of the day in OEV in London Ontario. I've reset, I've restarted my modem. Yet still nothing from @startca on twitter or Facebook + the support line just keeps ringing & ringing. I'm super pissed

  • large116 Tony Rajotte (@large116) reported

    @startca Hey Support. Get a message that START TV service is not responding. Tried a reset of all the equipment but still getting the message. Any reports of issues in London?

  • sherratt3298 p (@sherratt3298) reported

    @startca What was the issue?

  • undauntedscion A'teya @ 6.2 (@undauntedscion) reported

    @startca so it says connected but nothing is loading, the constant issues with my internet connection is getting beyond frustrating

  • shiphead666 United1889 (@shiphead666) reported

    @startca Absolutely true, no issues in 8 years of service.

  • Gooni3Gamess GooNi3Games (@Gooni3Gamess) reported

    @sherratt3298 @startca There was no issue, this is what fake reviews are lol

  • geebs1983 Jordan (@geebs1983) reported

    @startca Not worth the $25 credit to sully your reputation with your neighbours, I have to reset my internet multiple times daily. 0% chance I would ever recommend this substandard service.

  • Gooni3Gamess GooNi3Games (@Gooni3Gamess) reported

    @iamajavajunkie @startca St Thomas aswell. The service has been so bad this last year, I don't believe there is any other choice but to switch... Honestly why are we dealing with start when they use Rogers lines and we have to wait on Rogers to answer before start answers lmao.

  • iamajavajunkie Java Junkie ☕️ (@iamajavajunkie) reported

    @startca It isn’t just me. Several people in South London have spotty service.

  • mikesmoniz MisanthropicHumanist (@mikesmoniz) reported

    @GabrielCPinto @startca I don’t game so I can’t speak to speeds regarding that, but have no issues using streaming services with them ie Netflix Disney+, Amazon prime. I actually have their IPTV service as well and I’m quite happy with it

  • candu_scuba Dave (@candu_scuba) reported

    @startca Did all the updates, restarted, rebooted and reset. Still having major buffering problems. Never been this bad.

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