Start.ca

Start.ca Outage Map

The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 27
London, ON 4
Montréal, QC 3
Courtice, ON 2
Cambridge, ON 2
Ottawa, ON 2
Brantford, ON 1
Belleville, ON 1
Oakville, ON 1
Milton, ON 1
Midland, ON 1
Mississauga, ON 1
Strathroy, ON 1
Calgary, AB 1
North York, ON 1
St. Thomas, ON 1
Ajax, ON 1
Vaughan, ON 1
Kitchener, ON 1
Brampton, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • SudioC Suzanne C (@SudioC) reported

    @paulvt @startca I’ve had Acanac in the past and it was not reliable at all. Anytime there was an issue it was days before someone got back to me. It was years ago, and super reasonably priced.There service may be better now. Unlikely it could be worse

  • JaysonMackenzie Jayson Mackenzie (@JaysonMackenzie) reported

    @startca Have there been any disruptions in the Sarnia area? I've been having bad internet all morning

  • RDJennie Jennie Addario (@RDJennie) reported

    @startca Is this the customer #?

  • jayme_wild jayme.wild (@jayme_wild) reported

    Seriously. @startca is absolute garbage. I’ve been a customer since October and now on my 15th outage. Why oh why did I leave Teksavvy

  • KoreanPersuasi1 Korean Persuasion (@KoreanPersuasi1) reported

    @startca internet outage in Brantford? Since 10am

  • Olee22090047 Olee (@Olee22090047) reported

    @jayme_wild @startca Same. They are the worst out there and keep getting worse for more money. Doesn't help that they're customer service is just as bad

  • ErrorFindingID ErrorFindingID (@ErrorFindingID) reported

    @startca hi there. It says there the service is currently having issues in some areas of Toronto? Just want to confirm if just me or there is some outages

  • geebs1983 Jordan (@geebs1983) reported

    @startca @NeilDowsonPEC YOU AREN'T HELPFUL, why should I waste hours and hours of my time when you no showed me 3 times. I've canceled your garbage service and I'll be making sure that everyone I know will know exactly how garbage your service is. DODGE THIS CRAP SERVICE!

  • JEGonc Jason (@JEGonc) reported

    @WrayAJ @startca Come on, Start. Give us a damn heads up!

  • KoreanPersuasi1 Korean Persuasion (@KoreanPersuasi1) reported

    @startca I think Twitter DM services are not working

  • MarikaLaidlaw Marika (@MarikaLaidlaw) reported from London, Ontario

    @startca any known issues downtown London (Ridout and Albert area)? My internet keeps cutting in and out.

  • High_Fivez FIVEZ (@High_Fivez) reported

    @startca My internet has gone out earlier today and has yet to come back online, do you have any information about this issue on your end? possible outage?

  • large116 Tony Rajotte (@large116) reported

    @startca Hello Start, are there any issues in East London reported? Both internet & TV have dropped. Power-cycled all units but still no go?

  • TweetsFromAaron Aaron R (@TweetsFromAaron) reported

    @ValerieRemark @RogersHelps @startca My problem was resolved by restarting my modem

  • MikeSafariMusic Mike Safari (@MikeSafariMusic) reported

    @startca Any update on the outage in Mississauga? Connection has been flapping for about 4 hours now and when I spoke to support around 10am, they couldn't find anything identifying an outage but the guy suspected there would be one soon.

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