Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 47 |
| London, ON | 8 |
| Kitchener, ON | 3 |
| Montréal, QC | 2 |
| Brampton, ON | 2 |
| Orillia, ON | 1 |
| Pont-Rouge, QC | 1 |
| Peterborough, ON | 1 |
| Strathroy, ON | 1 |
| Oshawa, ON | 1 |
| Gatineau, QC | 1 |
| Calgary, AB | 1 |
| Orangeville, ON | 1 |
| St. Thomas, ON | 1 |
| Nipigon, ON | 1 |
| Woodbridge, ON | 1 |
| Brantford, ON | 1 |
| Cambridge, ON | 1 |
| Collingwood, ON | 1 |
| Sarnia, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Marth Koopa
(@MarthKoopa) reported
@startca If I set up a new debit card payment, will my current bank withdrawal payments be cancelled or do I have to cancel that manually?
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MisanthropicHumanist
(@mikesmoniz) reported
@GabrielCPinto @startca I don’t game so I can’t speak to speeds regarding that, but have no issues using streaming services with them ie Netflix Disney+, Amazon prime. I actually have their IPTV service as well and I’m quite happy with it
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Java Junkie ☕️
(@iamajavajunkie) reported
@startca It isn’t just me. Several people in South London have spotty service.
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Keep Left
(@steve_ca2002) reported
@startca Hey! How's it going with that fix you promised for CNN? Your charging top dollar for a sub-standard product.
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A'teya @ 6.2
(@undauntedscion) reported
@startca so it says connected but nothing is loading, the constant issues with my internet connection is getting beyond frustrating
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Dave
(@candu_scuba) reported
@startca Did all the updates, restarted, rebooted and reset. Still having major buffering problems. Never been this bad.
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Keep Left
(@steve_ca2002) reported
@startca Fix CNN.
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Ron
(@ronthetvtech) reported
@startca How are you guys going to keep your fibre going when you still haven’t fixed the CNN interference problem? You have been supposedly switching to an alternative source since July!
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Shaun Rollo
(@SRollo91) reported
@startca once again, there are issues with the internet being down. This is a very common occurrence with you. Why is there an issue again?
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tcc
(@13tcc13) reported
@startca is there issues going on with vdsl internet? Just stopped working.
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GooNi3Games
(@Gooni3Gamess) reported
@sherratt3298 @startca There was no issue, this is what fake reviews are lol
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GooNi3Games
(@Gooni3Gamess) reported
@startca You guys going to inform your customers what's going on or what? 2 days now sporadic internet. No answers in DMS or support chat. Pathetic support services. Also if anyone else sees this I'm currently looking for a new provider that will support its customers!
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kvl (he/they)
(@stillkvl) reported
@vasta @startca I get it. And we all have bad days. I would just hate for the overall customer service to go a specific direction.
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David
(@websnappers) reported
@startca Is there an outage in the Cornwall area? We haven't had internet access for at least an hour.
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United1889
(@shiphead666) reported
@startca Absolutely true, no issues in 8 years of service.
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