Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cambridge, ON | 3 |
| Toronto, ON | 46 |
| Mississauga, ON | 4 |
| London, ON | 3 |
| Brampton, ON | 5 |
| Kemptville, ON | 1 |
| Hamilton, ON | 1 |
| Vancouver, BC | 2 |
| Nepean, ON | 1 |
| North York, ON | 1 |
| Milton, ON | 1 |
| Toronto county, ON | 1 |
| Montréal, QC | 2 |
| North Bay, ON | 1 |
| Peel, ON | 1 |
| Laval, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan (@geebs1983) reported@NeilDowsonPEC @startca @startca does suck, after months of no support, no help, useless staff I finally decided to pull the plug on this welfare garbage service. The cable literally disconnected at the pole 2 weeks ago, its been lying on my lawn and they still haven't fixed it. DODGE THIS **** SERVICE!
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HOTTKRAP (@HOT_KRAP) reported@startca 1 hour and 2 minutes waiting for tech support, brutal.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Nadeem khalid (@nadtwit) reported@startca is milton Area's internet down? Or i am only the one having issues
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Keep Left (@steve_ca2002) reported@startca You might want to brush the snow off that old dish, it's a pretty bad connection Monday Nov. 14.
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Fred Parker (@fredder) reported@startca is there an internet outage in Scarborough for FTTN?
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Jordan (@geebs1983) reported@startca @Olee22090047 This is the BS I'm talking about ppl. If you need help all they can do is suggest you power cycle your equipment. Otherwise they blame the customer or rogers, they'd blame the easter bunny if they through you'd accept it. 3 times I was no showed by a tech WORTHLESS WELFAR SERVICE
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Jordan (@geebs1983) reported@startca I have multiple friends with this service that have complained about the same problems as I have. I don't know the severity of there intermittent issues but it does seem to indicate that this isn't isolated to me.
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Armchair Jays Fan (@ArmchairJaysFan) reported@startca any issues in Milton. My internet signal going on/off repeatedly.
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Chris Goulard (@gadgetwizguy) reported from Orangeville, Ontario@startca when I call because the neighbourhood Internet keeps going up and down all afternoon, so a @Rogers issue AGAIN, do NOT tell me to reset my modem just put the damn ticket in. Whole area keeps going down. Just DO IT!!!
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Gremlin | Save The OA (@RenewTheOANOW) reported@startca Internets been down 3 times a day in GTA
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Steven Dixon (@stvndxn) reported@startca any known issues in the midhurst (L4N) area? Internet has been down for an hour, modem can’t acquire downstream channels, wondering if it’s weather related or if I’m just lucky. :)