Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 42 |
| London, ON | 9 |
| Kitchener, ON | 4 |
| Hamilton, ON | 2 |
| Cornwall, ON | 2 |
| Montréal, QC | 2 |
| Brampton, ON | 1 |
| Guelph, ON | 1 |
| Southwold, ON | 1 |
| Maple, ON | 1 |
| Mississauga, ON | 1 |
| North York, ON | 1 |
| Orillia, ON | 1 |
| Pont-Rouge, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Jaclyn Kamenar
(@JKamenar) reported
@CheekyOtter16 @startca My internet has been absolute garbage the last 2 weeks. Lagging, slow, cuts in and out. And my speed test is fine. Which means it’s a server problem. That’s you start. Get this crap together. Thinking about switching companies. The rates keep going up and the quality goes down
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MGD🇨🇦
(@MGD43507122) reported
@startca service has been down for over 2 hours. SW London N6K area. Update please.
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CanadianSupahFly
(@Cdn_SupahFly) reported
from
St. Catharines, Ontario
@startca @HumaneSocietyLM Terrible puns aside, happy #InternationalCatDay 🙃
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Timmeh 🇨🇦
(@TimWilkinson15) reported
@startca Yes, I've never had an issue contacting your team if I need support. I can't say the same regarding the "big three" where you're stuck on hold for 2+ hours.
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terry riley
(@shuffel8) reported
@startca Please fix my internet! I am in Hamilton and the service is done. I turned it off and on again.
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Ian 🤿
(@ianjeffrey) reported
@startca issues with internet in Burlington. Any ideas?
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Zantheus
(@Zantheus1) reported
@startca internet down M4M. What's the issue?
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Ron
(@ronthetvtech) reported
from
Central Elgin, Ontario
@startca Instead of doing these dumb quizzes why don’t you fix CNN!!!!!!
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Terk the Drunk
(@TerkyBacon14) reported
@startca so I can't log into my account, with the saved information on my phone. Lost internet. Contact you via DM and am told to use live chat. Live chat unavailable for tech support.🙃 Let's hope it's back before I start work, since I work from home. 😵💫
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Vicki
(@the_vdo) reported
Still waiting to hear from @startca to see if there are any outages. Have re-started modem and router more than once. Still no internet at home (good thing I’m not working right now). All lights on modem, but are completely solid. What a pita.
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Jasmine Robar
(@Raven5666) reported
@startca is there an outage or something? My internet just randomly quit
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ML
(@Danielml48) reported
@startca internet outage London Ontario for the last 2 hours
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JoJo.
(@HelloGlamorous) reported
@startca my internet has been down for an hour and wont come back up, I paid it a couple days ago so it's not that.. what gives?
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SimplyMaria
(@mariamatilde69) reported
@startca having issues with internet dropping constantly this morning. Are you aware? Rebooted modem and nothing, still having issues. Or is just me ?
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Aaron Robb
(@aaron_robb) reported
@startca Our internet is down, and your site is down. Where can we see any status updates?
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