Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 51 |
| London, ON | 10 |
| Kitchener, ON | 5 |
| Cornwall, ON | 2 |
| Montréal, QC | 2 |
| Guelph, ON | 1 |
| Southwold, ON | 1 |
| Hamilton, ON | 1 |
| Maple, ON | 1 |
| Mississauga, ON | 1 |
| North York, ON | 1 |
| Orillia, ON | 1 |
| Pont-Rouge, QC | 1 |
| Peterborough, ON | 1 |
| Strathroy, ON | 1 |
| Oshawa, ON | 1 |
| Gatineau, QC | 1 |
| Calgary, AB | 1 |
| Orangeville, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
-
Phronk / https://mastodon.online/@Phronk
(@phronk) reported
@startca Any issues around the Adelaide & Oxford area? It’s been super slow for about 24 hours.
-
Marika
(@MarikaLaidlaw) reported
from
London, Ontario
@startca are there any know issues with internet downtown London? I cannot connect even after a reboot.
-
Jordan
(@geebs1983) reported
@startca If you want to game you can't If you want to work from home you can't If you want to use gambling sites, you can't There is 1 upside, weight loss. I've lost 10 pounds going up and down the stairs 5+ times a day to reset my internet.
-
Allen Dulles
(@ceeieh) reported
@startca having problems connecting to most websites. Diagnostics are giving DNS server error. Hearthstone and Spotify are strangely working, though.
-
Micah ⚽🚲
(@mfg81) reported
@startca Hey, got busy at work. Power cycle on modem did fix. Ty
-
LisaStyleGirl's Echo
(@lisastylgrlecho) reported
RT lisastylegirl "Disappointing @startca. Very disappointing. Bad @cnn on #USMidtermElections night. #poor"
-
Betharoo⁷
(@elizabethz92) reported
@startca Perhaps if you’re going to raise the prices, your internet service should actually connect. Where is that covered in literacy
-
Ricardo Barros Lourenço
(@rblourenco) reported
from
Hamilton, Ontario
Do you know what's the worse in watching #FIFAWorldCup with @startca? Is that the signal is so delayed (about a minute and a half) that my in-laws are able to voice message us from whatsapp the telling about the goal/offside #bra #sui
-
Shane Zeagman
(@ItsShaZam) reported
@startca Is your service down in Hamilton?
-
Elle🦩🇨🇦
(@mypinkjeep) reported
.@RogersHelps Hey Rogers, when are we going to see a refund for the interrupted service from the summer? My ISP is waiting to hear from you. @startca
-
Jordan
(@geebs1983) reported
@startca I have had 2 restart my internet twice in the first 10 mins of walking up, and this is a daily thing. Yesterday we had to restart the internet 5 times. Start was supposed to send a tech twice, both times I was stood up without a call. "Customer service" is worthless, no help.
-
asbest0s
(@asbest0s) reported
When are @Bell_Support or @startca going to offer residential fibre in downtown #ldnont? You’d think with their physical stations near/in the core this would be yesterday’s news. Appears they are OK with letting @Rogers have all the gigabit service money.
-
live rn
(@mareinator) reported
me: the connectivity disruption is directly effecting my income @RogersHelps: are you watching twitch on the app or in a browser @TekSavvyNetwork or @startca would never treat me like this 🤪🤪🤪🤪🤪 plz tell me ur coming to rural Ontario soon 😣😭
-
lisastylegirl
(@lisastylegirl) reported
Disappointing @startca. Very disappointing. Bad @cnn on #USMidtermElections night. #poor
-
Jordan
(@geebs1983) reported
@startca We've been over this, ALL of my equipment is new & the placement is correct. If its isolated to my residence why did you stand me up the 2 times you were supposed to come out? Like I said, DODGE THIS INTERNET...SUPPORT IS NEARLY NONEXISTENT.