Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 21 |
| London, ON | 4 |
| Montréal, QC | 3 |
| Brampton, ON | 2 |
| Cambridge, ON | 2 |
| Brantford, ON | 1 |
| Belleville, ON | 1 |
| Oakville, ON | 1 |
| Milton, ON | 1 |
| Midland, ON | 1 |
| Mississauga, ON | 1 |
| Strathroy, ON | 1 |
| Calgary, AB | 1 |
| North York, ON | 1 |
| Ottawa, ON | 1 |
| St. Thomas, ON | 1 |
| Ajax, ON | 1 |
| Vaughan, ON | 1 |
| Kitchener, ON | 1 |
| Scarborough, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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ԋҽx
(@LorcanDuval) reported
@startca My wifi is down and cutting in and out in London
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Keep Left
(@steve_ca2002) reported
@startca Simply communicating this to your clients would save a lot of frustration and calls for help. There is a world of ways to keep your customers informed. "Known current issues and outages" should be front and center on your website. Be proactive so your customers aren't reactive.
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MGD🇨🇦
(@MGD43507122) reported
@startca service has been down for over 2 hours. SW London N6K area. Update please.
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Sensi Original
(@SensiOriginal) reported
@startca hey guys are you having an outage right now? I’ve rest my network and still no internet.
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Jordan
(@JordLee25) reported
@startca No thanks. The past 3 times this has happened, I call but you can't fix it over the phone, so I have to schedule a tech to come over. By the evening, the issue's resolved, so I have to call back and cancel the tech only to hear that "yes there was an outage in your area earlier".
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Robert Mayo
(@robtmayo) reported
@startca CNN Is down again? It’s hard to believe that this is so difficult. When will it be fixed?
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Jody Lang
(@thejodylang) reported
@startca cable internet in Orleans/Ottawa appears to be down. Modem can't seem to find a connection after a reboot. Any outages atm? 🤔
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Barbara-Anne Elstone
(@mynameisasong_) reported
@startca is there an outage in the Peterborough area???
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CanadianSupahFly
(@Cdn_SupahFly) reported
from
St. Catharines, Ontario
@startca @HumaneSocietyLM Terrible puns aside, happy #InternationalCatDay 🙃
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terry riley
(@shuffel8) reported
@startca Please fix my internet! I am in Hamilton and the service is done. I turned it off and on again.
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2sidesof49
(@2sidesof49) reported
@startca What happend to our outage credit?
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Andrea
(@adarlin) reported
@startca Will we be receiving a credit for the 3 day outage last month? Nothing different on my bill today
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MGD🇨🇦
(@MGD43507122) reported
@startca Ironic that this ad is running when service is down in SW London N6K. Over 2 hours, coming up on 3
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terry riley
(@shuffel8) reported
@startca Internet down in Hamilton, red light on modem. Yes I turned it off and on again.
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JoJo.
(@HelloGlamorous) reported
@startca love that despite the 3 day outage my bill was $15 higher than normal lmao
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