Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 25 |
| London, ON | 4 |
| Montréal, QC | 3 |
| Courtice, ON | 2 |
| Ottawa, ON | 2 |
| Cambridge, ON | 1 |
| Brantford, ON | 1 |
| Belleville, ON | 1 |
| Oakville, ON | 1 |
| Milton, ON | 1 |
| Midland, ON | 1 |
| Mississauga, ON | 1 |
| Strathroy, ON | 1 |
| Calgary, AB | 1 |
| North York, ON | 1 |
| St. Thomas, ON | 1 |
| Ajax, ON | 1 |
| Vaughan, ON | 1 |
| Kitchener, ON | 1 |
| Brampton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Squiggle
(@StupidGiant) reported
@startca Are there network issues in burlington?
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2sidesof49
(@2sidesof49) reported
@startca What happend to our outage credit?
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Robert Mayo
(@robtmayo) reported
@startca I still mis CNN. How much longer before your issue is resolved?
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Tia ✰ She/Her ✰ 🏳️⚧️
(@forgedcosmos) reported
Does anyone know if there is another @startca / rogers outage? Internet keeps dropping (and reconnecting so far hopefully) but kind of annoying lol
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Michael To
(@MaikurrTo) reported
@startca @Cdn_SupahFly Hi I second this issue, my connection is faulty and I'm having trouble at work. I am connected via ethernet cable, so it's not a wireless issue.
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Trev McNaughton
(@tedrampart) reported
@startca internet down in wortley area for me, tried power cycling twice but no go. Any knowledge of what's going on?
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Slicemage
(@slicemage) reported
@startca None of the above interestingly - I mainly use a desktop computer with a wireless adapter because there's no good way of running ethernet in my ancient townhouse, and powerline is slow.
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Penny Crosley
(@PennyCrosley12) reported
@startca None right now i still have no internet from the outage...
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Trev McNaughton
(@tedrampart) reported
@startca If you power cycle the modem 3 times in front of a mirror, a Rogers tech will appear! All jokes aside, I'm back up and running! Looks like there was issues at the box on the street.
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Warren Riffel
(@londonguy1977) reported
@startca are there any reported outages in east London my internet went down about 7mins ago. I only have 2 lights on modem one solid green and one flashing green. I already did reset on modem and router same result.
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Mike Brack
(@Mbrock070) reported
@startca Having internet outage issues - can you please update us on twitter?
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2sidesof49
(@2sidesof49) reported
@startca Was expecting a few dollars credit based on outage last month given that Rogers gave a 5 day credit to their customers.
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Keep Left
(@steve_ca2002) reported
@startca Hey Start! Did you forget to pay the bill @ CNN? More rate increases and less service AGAIN!
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Barbara-Anne Elstone
(@mynameisasong_) reported
@startca is there an outage in the Peterborough area???
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Darian Roy
(@DarianRoy1) reported
@startca any updates on the upcoming bills to those who were effected by the Rogers outage?
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