Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Check Current Status
E-mail
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 60 |
| London, ON | 10 |
| Kitchener, ON | 6 |
| Montréal, QC | 3 |
| Cornwall, ON | 2 |
| Brampton, ON | 2 |
| Southwold, ON | 1 |
| Hamilton, ON | 1 |
| Maple, ON | 1 |
| Mississauga, ON | 1 |
| North York, ON | 1 |
| Orillia, ON | 1 |
| Pont-Rouge, QC | 1 |
| Peterborough, ON | 1 |
| Strathroy, ON | 1 |
| Oshawa, ON | 1 |
| Gatineau, QC | 1 |
| Calgary, AB | 1 |
| Orangeville, ON | 1 |
| St. Thomas, ON | 1 |
| Nipigon, ON | 1 |
| Woodbridge, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
-
CheekyOtter16
(@CheekyOtter16) reported
@startca my internet is crap today! Can’t load videos, buffering on 20 minute shows…what’s going on?!
-
ML
(@Danielml48) reported
@startca internet outage London Ontario for the last 2 hours
-
Paradigm Shift
(@_log1n_) reported
@startca Any known issues for the Kingston area?
-
The Narc Alert
(@AlertNarc) reported
@startca Your website is down and theres 30 callers ahead of me on the phone...Please tweet out some info to let us know what is happening
-
Aaron Robb
(@aaron_robb) reported
@startca Our internet is down, and your site is down. Where can we see any status updates?
-
MGD🇨🇦
(@MGD43507122) reported
@startca Ironic that this ad is running when service is down in SW London N6K. Over 2 hours, coming up on 3
-
Glenn Stuparyk
(@libra2910ca) reported
@startca hey start, wondering if you will be offering any discounts for the internet service. I'm seeing a lot of deals right now from other companies which is very tempting. I feel that paying $95 a month for internet is getting to expensive for only 300mbps.
-
Terk the Drunk
(@TerkyBacon14) reported
@startca so I can't log into my account, with the saved information on my phone. Lost internet. Contact you via DM and am told to use live chat. Live chat unavailable for tech support.🙃 Let's hope it's back before I start work, since I work from home. 😵💫
-
Vicki
(@the_vdo) reported
And it looks like the router is probably the issue. Ugh. (Thanks to Maria at @startca for the troubleshooting)
-
Vicki
(@the_vdo) reported
Still waiting to hear from @startca to see if there are any outages. Have re-started modem and router more than once. Still no internet at home (good thing I’m not working right now). All lights on modem, but are completely solid. What a pita.
-
Robert Mayo
(@robtmayo) reported
@startca CNN Is down again? It’s hard to believe that this is so difficult. When will it be fixed?
-
Rena 🦊 No ******* Thanks
(@RenaKunisaki) reported
@startca mine just lost signal for a few minutes (blinking DS light) but it's back up now
-
Jaclyn Kamenar
(@JKamenar) reported
@CheekyOtter16 @startca My internet has been absolute garbage the last 2 weeks. Lagging, slow, cuts in and out. And my speed test is fine. Which means it’s a server problem. That’s you start. Get this crap together. Thinking about switching companies. The rates keep going up and the quality goes down
-
CanadianSupahFly
(@Cdn_SupahFly) reported
from
St. Catharines, Ontario
@startca @HumaneSocietyLM Terrible puns aside, happy #InternationalCatDay 🙃
-
Ian 🤿
(@ianjeffrey) reported
@startca issues with internet in Burlington. Any ideas?
Check Current Status