Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 37 |
| London, ON | 5 |
| Kitchener, ON | 4 |
| Montréal, QC | 3 |
| Hamilton, ON | 3 |
| Cornwall, ON | 2 |
| Brampton, ON | 1 |
| Guelph, ON | 1 |
| Southwold, ON | 1 |
| Maple, ON | 1 |
| Mississauga, ON | 1 |
| North York, ON | 1 |
| Orillia, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@candu_scuba) reported
@startca service lost in Ottawa.
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Librarians Are Rad
(@RatherBeGulfing) reported
@startca Is the website having issues? Can't get the prices for internet packages that I know are offered at an address
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Joshua Stark
(@joshuajstark88) reported
@startca Internet down in westmount London area since 1 pm. Any updates?
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John Krider
(@jkrider_) reported
@startca Internetting seems slow lately. In mississausage . any slow things happen?
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Tyson Moore
(@das_wonderkin) reported
@startca I’m still down, reboot didn’t work, I’m trying it again right now
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Lucas Crook
(@luccrook) reported
@startca don’t often watch MTV but something wrong with that channel. Resolution is wrong, screen is letterboxed and background audio is higher than main audio. Can’t hear what people are saying over the background music. Can this be fixed?
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jujub
(@msjewlz29) reported
Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me an increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help
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Eamon O'Flynn
(@EamonOFlynn) reported
@startca Our internet just stopped working. Is there an outage in Kitchener?
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Steve Quinton
(@stevequinton) reported
@startca And again? Seems like our internet is down again
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DeJeez
(@Dejeez) reported
@outagelive No "may", @startca is definitely down and they're not even responding.
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mmabhoy
(@mmabhoy1888) reported
@startca I have no internet in milton Ontario, is there an outage that you're aware of?
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Phoenix
(@MoonIitPhoenix) reported
@startca down in my Ottawa area for at least an hour now and a half now.
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Carolina Dobrowolska
(@CDobrowolska) reported
@HashtagKyle @VirginPlus Chec to see if @startca supports your area. I've had them for years and have received fantastic customer service.
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Chirvan Edross 🔥
(@cedross) reported
@startca gets purchased by Telus then all of a sudden there are issues. Coincidence...
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Alison Young
(@ally_young81) reported
@startca Can you also look into Sportsnet 1? Channel 407? The audio is fine, but the streaming pauses and then rapidly catches up every few minutes. We find that sportsnet and sometimes the TSN channels have this issue. No others.
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