Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 17 |
| Cambridge, ON | 2 |
| Brampton, ON | 2 |
| Hamilton, ON | 2 |
| London, ON | 2 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
| North York, ON | 1 |
| Montréal, QC | 1 |
| Guelph, ON | 1 |
| Kitchener, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Phronk / https://mastodon.online/@Phronk
(@phronk) reported
@startca Any issues around the Adelaide & Oxford area? It’s been super slow for about 24 hours.
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Derek Strelioff
(@DerekStrelioff) reported
@MGirash @beisan @startca I'd second them. No issues with speed, throttling, caps, etc. Only downtimes were network-wide from the big ISP's they use, but their customer service was always clear about communicating it.
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LewdlandGaming
(@Lewdlandgaming) reported
@startca We've had technicians out, called Multiple times, you can't or just won't fix it. Not even bothering to give you another chance were switching next week
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Jordan
(@geebs1983) reported
@startca This is the worst internet on the planet, if you want to stream, play a video game, play in a casino, watch music on youtube, work from home or preform any other task that requires constant internet than this is not the product for you.
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asbest0s
(@asbest0s) reported
When are @Bell_Support or @startca going to offer residential fibre in downtown #ldnont? You’d think with their physical stations near/in the core this would be yesterday’s news. Appears they are OK with letting @Rogers have all the gigabit service money.
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Shane Zeagman
(@ItsShaZam) reported
@startca Is your service down in Hamilton?
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Keep Left
(@steve_ca2002) reported
@startca You might want to brush the snow off that old dish, it's a pretty bad connection Monday Nov. 14.
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Jordan
(@geebs1983) reported
@beisan The worst internet I have ever had is @startca .... Technical support are nice but useless, they can't fix anything you couldn't fix yourself and when a problem happens they blame Rogers. They stood me up twice for service apt's without letting me know and still no fix.
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George Jungle
(@George_Jungle67) reported
@startca TSN 4 looks horrible, are you still sending this in 30fps? That’s what it looks like, not so good for live sports.
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Elle🦩🇨🇦
(@mypinkjeep) reported
@RogersHelps Why nothing for @startca customers who fall under your broken infrastructure? That’s not right. I lost a day of work because of that.
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SpongeBob
(@SpiderTaylor) reported
@startca getting so sick of yall. Why do I pay yall so much money for you guys to literally never do your jobs. SMH spend all my money for something I don't even get full of. Thanks for ripping me off start internet. 🖕🖕🖕🖕🖕🖕
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Jordan
(@geebs1983) reported
@startca I have multiple friends with this service that have complained about the same problems as I have. I don't know the severity of there intermittent issues but it does seem to indicate that this isn't isolated to me.
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Alison Young
(@ally_young81) reported
@startca just wondering if there’s an issue with Sportsnet Ontario? We’d like to watch the Leaf game, but the channel will no load. Every other channel is fine.
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Ricardo Barros Lourenço
(@rblourenco) reported
from
Hamilton, Ontario
Do you know what's the worse in watching #FIFAWorldCup with @startca? Is that the signal is so delayed (about a minute and a half) that my in-laws are able to voice message us from whatsapp the telling about the goal/offside #bra #sui
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Micah ⚽🚲
(@mfg81) reported
@startca Hey, got busy at work. Power cycle on modem did fix. Ty
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