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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cambridge, ON 3
Toronto, ON 46
Mississauga, ON 4
London, ON 3
Brampton, ON 5
Kemptville, ON 1
Hamilton, ON 1
Vancouver, BC 2
Nepean, ON 1
North York, ON 1
Milton, ON 1
Toronto county, ON 1
Montréal, QC 2
North Bay, ON 1
Peel, ON 1
Laval, QC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekStrelioff
    Derek Strelioff (@DerekStrelioff) reported

    @MGirash @beisan @startca I'd second them. No issues with speed, throttling, caps, etc. Only downtimes were network-wide from the big ISP's they use, but their customer service was always clear about communicating it.

  • Olee22090047
    Olee (@Olee22090047) reported

    DO NOT USE @startca. Their product is awful and their customer service is even worse. Looking at you A. Kelleher-Lizotte and Emilie C. WORST ISP out there

  • Olee22090047
    Olee (@Olee22090047) reported

    @startca why does my internet disconnect every 5 mins and when it does work, its slow as molasses

  • Magickalhack
    Magickalhack - Glory to the 331st (@Magickalhack) reported

    Hey @startca, you guys really need to bring back 24h tech support. 8 am to 9 pm is not sufficient. Hell, 5-6 reps would be all you would need. Even if it was just live chat for the other 11 ******* hours of the day. If my internet [my only source of entertainment] goes down... 1/

  • candu_scuba
    Dave (@candu_scuba) reported

    @startca service lost in Ottawa.

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • JEGonc
    Jason (@JEGonc) reported

    @WrayAJ @startca Come on, Start. Give us a damn heads up!

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    @pozpiggy86 @startca @Rogers Nothing went down on me today. :( I'm sad. ;)

  • rblourenco
    Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, Ontario

    Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.

  • Olee22090047
    Olee (@Olee22090047) reported

    @startca literally using my cell phone data at home because your service and customer service is an absolute joke.

  • GunFarce
    LaserGuy. Follow me & I Follow Back (@GunFarce) reported

    @startca @MoonIitPhoenix Same in Alcona innisfil off 2 or three times now and been down steady since10:30. I can see the modem lights when it goes down. So I know when it come up.. no voip or internet

  • bess_p_hamilton
    Bess Hamilton (@bess_p_hamilton) reported

    @startca Is there currently an outage in the Komoka area?

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • ErrorFindingID
    ErrorFindingID (@ErrorFindingID) reported

    @startca hi there. It says there the service is currently having issues in some areas of Toronto? Just want to confirm if just me or there is some outages

  • Olee22090047
    Olee (@Olee22090047) reported

    DO NOT USE @startca. Their product is awful and their customer service is even worse. Looking at you A. Kelleher-Lizotte and Emilie C

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