Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 57 |
| London, ON | 10 |
| Kitchener, ON | 6 |
| Cornwall, ON | 2 |
| Montréal, QC | 2 |
| Guelph, ON | 1 |
| Southwold, ON | 1 |
| Hamilton, ON | 1 |
| Maple, ON | 1 |
| Mississauga, ON | 1 |
| North York, ON | 1 |
| Orillia, ON | 1 |
| Pont-Rouge, QC | 1 |
| Peterborough, ON | 1 |
| Strathroy, ON | 1 |
| Oshawa, ON | 1 |
| Gatineau, QC | 1 |
| Calgary, AB | 1 |
| Orangeville, ON | 1 |
| St. Thomas, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Cazz Bham
(@BAMBO_TV) reported
@startca Internet is out in Ottawa Valley. Tried calling tech support as a previous tweet said. Only get a busy signal.
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Red® 🇨🇦
(@Fyrekrakr73) reported
@startca is this another outage ? Southcrest In #ldnont
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Jody Lang
(@thejodylang) reported
@startca cable internet in Orleans/Ottawa appears to be down. Modem can't seem to find a connection after a reboot. Any outages atm? 🤔
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SimplyMaria
(@mariamatilde69) reported
@startca having issues with internet dropping constantly this morning. Are you aware? Rebooted modem and nothing, still having issues. Or is just me ?
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Jordan
(@JordLee25) reported
@startca No thanks. The past 3 times this has happened, I call but you can't fix it over the phone, so I have to schedule a tech to come over. By the evening, the issue's resolved, so I have to call back and cancel the tech only to hear that "yes there was an outage in your area earlier".
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Andrea
(@adarlin) reported
@startca Will we be receiving a credit for the 3 day outage last month? Nothing different on my bill today
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CheekyOtter16
(@CheekyOtter16) reported
@startca my internet is crap today! Can’t load videos, buffering on 20 minute shows…what’s going on?!
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terry riley
(@shuffel8) reported
@startca Please fix my internet! I am in Hamilton and the service is done. I turned it off and on again.
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CanadianSupahFly
(@Cdn_SupahFly) reported
from
St. Catharines, Ontario
@startca @HumaneSocietyLM Terrible puns aside, happy #InternationalCatDay 🙃
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2sidesof49
(@2sidesof49) reported
@startca What happend to our outage credit?
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Trev McNaughton
(@tedrampart) reported
@startca internet down in wortley area for me, tried power cycling twice but no go. Any knowledge of what's going on?
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MGD🇨🇦
(@MGD43507122) reported
@startca service has been down for over 2 hours. SW London N6K area. Update please.
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Trev McNaughton
(@tedrampart) reported
@startca If you power cycle the modem 3 times in front of a mirror, a Rogers tech will appear! All jokes aside, I'm back up and running! Looks like there was issues at the box on the street.
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Robert Mayo
(@robtmayo) reported
@startca CNN Is down again? It’s hard to believe that this is so difficult. When will it be fixed?
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Aaron Robb
(@aaron_robb) reported
@startca Our internet is down, and your site is down. Where can we see any status updates?
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