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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mississauga, ON 2
Toronto, ON 12
Gatineau, QC 1
London, ON 3
Québec, QC 1
Montréal, QC 2
Cambridge, ON 1
Brampton, ON 2
Kemptville, ON 1
Hamilton, ON 1
Vancouver, BC 1
Nepean, ON 1
North York, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • geebs1983
    Jordan (@geebs1983) reported

    @startca @Olee22090047 You were told over and over and over, I replaced literally every bit of equipement and wires in my home, including the modem and routers. I told you it was at the pole, I told you in less than fav weather the internet went in and out...YOU ALWAYS BLAME ROGERS OR THE CUSTOMER.

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • RenewTheOANOW
    Gremlin | Save The OA (@RenewTheOANOW) reported

    @startca Internets been down 3 times a day in GTA

  • Elaine_Gamble
    Elaine Gamble (@Elaine_Gamble) reported

    @startca good morning - I am so disappointed with your poor customer service response times. I gave up after 80 minutes last week and am 27 minutes and counting this morning just to get my new modem activated.

  • geebs1983
    Jordan (@geebs1983) reported

    @startca @NeilDowsonPEC IF YOU SIGN UP FOR WELFARE SERVICE YOU GET WELFARE SERVCE. DODGE THIS GARBAGE, WELFARE SERVICE. When it works it's fine, when it doesn't they just blame the customer, or Rogers, or the Tooth Fairy, anything to get you off the phone.

  • tomtsp
    Tom S (@tomtsp) reported

    @startca We do not have fibre service at our location, still on cable service. And I was told that was no ETA for fibre in the neighbourhood.

  • fredder
    Fred Parker (@fredder) reported

    @startca is there an internet outage in Scarborough for FTTN?

  • ogFTB
    OGFTB (@ogFTB) reported

    @startca my internet has been down all day, it connects to every device but will not load, you app says weak signal, and I’ve been on hold for 2 hours. Yet when I access your site there is 0 notice about outages. Safe to say there’s an issue no ?

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • OshawaBuddha
    Audacious Buddha (@OshawaBuddha) reported

    Highly disappointed to find out @startca sold out to Telus. I guess you never cared for your customers after all! 🤬🤬🤬

  • virginia_ridley
    Virginia Ridley (@virginia_ridley) reported

    Anyone else in #ldnont on @startca experiencing an outage?

  • JKamenar
    Jaclyn Kamenar (@JKamenar) reported

    @startca switching internet services. I am tired of the unstable internet speeds. I am now paying 70 bucks a month for poor performance. I have found a new provider with better speeds and 20/month less. Thank you #Oxio

  • xxGothicDemonxx
    Gothic Demon (@xxGothicDemonxx) reported

    @startca I’ve already tried all the trouble shooting

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

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