Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 21 |
| London, ON | 4 |
| Montréal, QC | 3 |
| North York, ON | 2 |
| Brampton, ON | 2 |
| Cambridge, ON | 2 |
| Brantford, ON | 1 |
| Belleville, ON | 1 |
| Oakville, ON | 1 |
| Milton, ON | 1 |
| Midland, ON | 1 |
| Mississauga, ON | 1 |
| Strathroy, ON | 1 |
| Calgary, AB | 1 |
| Ottawa, ON | 1 |
| St. Thomas, ON | 1 |
| Ajax, ON | 1 |
| Vaughan, ON | 1 |
| Kitchener, ON | 1 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan
(@geebs1983) reported
@startca If you want to game you can't If you want to work from home you can't If you want to use gambling sites, you can't There is 1 upside, weight loss. I've lost 10 pounds going up and down the stairs 5+ times a day to reset my internet.
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Paradigm Shift
(@_log1n_) reported
@startca Pulling 192.168.100.0/24 addresses from start cable modem. Atypical. Dhcp server down?
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Alison Young
(@ally_young81) reported
@startca just wondering if there’s an issue with Sportsnet Ontario? We’d like to watch the Leaf game, but the channel will no load. Every other channel is fine.
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Elle🦩🇨🇦
(@mypinkjeep) reported
.@RogersHelps Hey Rogers, when are we going to see a refund for the interrupted service from the summer? My ISP is waiting to hear from you. @startca
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Christopher Lewis
(@SaltedCashews) reported
@geebs1983 @beisan @startca Ran into same, but lines were Rogers. On the Start side, I get Tier 3 help. She spent days narrowing down very odd and specific issues, and even tried to 'fudged reports to get Rogers out twice to tweak things - which worked. Love Start overall, but can't wait for their fibre.
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Betharoo⁷
(@elizabethz92) reported
@startca Perhaps if you’re going to raise the prices, your internet service should actually connect. Where is that covered in literacy
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George Jungle
(@George_Jungle67) reported
@startca @ally_young81 TSN4 looks awful tonight
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Ricardo Barros Lourenço
(@rblourenco) reported
from
Hamilton, Ontario
Do you know what's the worse in watching #FIFAWorldCup with @startca? Is that the signal is so delayed (about a minute and a half) that my in-laws are able to voice message us from whatsapp the telling about the goal/offside #bra #sui
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Derek Strelioff
(@DerekStrelioff) reported
@MGirash @beisan @startca I'd second them. No issues with speed, throttling, caps, etc. Only downtimes were network-wide from the big ISP's they use, but their customer service was always clear about communicating it.
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Olee
(@Olee22090047) reported
@startca why does my internet disconnect every 5 mins and when it does work, its slow as molasses
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Olee
(@Olee22090047) reported
@startca is the absolute worst ISP out there. Their service is constantly failing, they double charge you and offer a refund then don't give it when you agree. They are ignoring me and holding my money ransom. Have proof
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Olee
(@Olee22090047) reported
DO NOT USE @startca. Their product is awful and their customer service is even worse. Looking at you A. Kelleher-Lizotte and Emilie C
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LewdlandGaming
(@Lewdlandgaming) reported
@startca We've had technicians out, called Multiple times, you can't or just won't fix it. Not even bothering to give you another chance were switching next week
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Micah ⚽🚲
(@mfg81) reported
@startca Hey, got busy at work. Power cycle on modem did fix. Ty
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Jordan
(@geebs1983) reported
@startca This is the worst internet on the planet, if you want to stream, play a video game, play in a casino, watch music on youtube, work from home or preform any other task that requires constant internet than this is not the product for you.
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