Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Vancouver, BC | 1 |
| Mississauga, ON | 5 |
| Toronto, ON | 13 |
| Gatineau, QC | 1 |
| London, ON | 2 |
| Québec, QC | 1 |
| Montréal, QC | 2 |
| Cambridge, ON | 1 |
| Brampton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Jennie Addario (@RDJennie) reported@startca Is there an outage in Hamilton? My internet is suddenly spotty - keeps connecting/reconnecting.
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FIVEZ (@High_Fivez) reported@startca My internet has gone out earlier today and has yet to come back online, do you have any information about this issue on your end? possible outage?
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Alison Young (@ally_young81) reported@startca just wondering if there’s an issue with Sportsnet Ontario? We’d like to watch the Leaf game, but the channel will no load. Every other channel is fine.
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Olee (@Olee22090047) reported@jayme_wild @startca Same. They are the worst out there and keep getting worse for more money. Doesn't help that they're customer service is just as bad
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Magickalhack - Glory to the 331st (@Magickalhack) reportedHey @startca, you guys really need to bring back 24h tech support. 8 am to 9 pm is not sufficient. Hell, 5-6 reps would be all you would need. Even if it was just live chat for the other 11 ******* hours of the day. If my internet [my only source of entertainment] goes down... 1/
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Korean Persuasion (@KoreanPersuasi1) reported@startca internet outage in Brantford? Since 10am
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Mike Safari (@MikeSafariMusic) reported@startca Any update on the outage in Mississauga? Connection has been flapping for about 4 hours now and when I spoke to support around 10am, they couldn't find anything identifying an outage but the guy suspected there would be one soon.
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Tom S (@tomtsp) reported@startca getting connectivity issues with cable service since middle of last week. Any idea why it is happening?
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BK (@ReadABook05) reported@startca any eta on service restoration in London?
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Paradigm Shift (@_log1n_) reported@startca Pulling 192.168.100.0/24 addresses from start cable modem. Atypical. Dhcp server down?
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adam (@phuzzeeoyster) reported@startca is there an issue with fiber service in London on
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Jim Squires is probably on fire 🔥 (@jimmycanuck) reported@cogecohelps @cogeco @startca So when my mother-in-law is using an older non-wifi modem, she would have to change her whole service to get a wifi one? She couldn’t just upgrade the modem?
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Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, OntarioHey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.
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Shane Zeagman (@ItsShaZam) reported@startca Is your service down in Hamilton?
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Suzanne C (@SudioC) reported@paulvt @startca I’ve had Acanac in the past and it was not reliable at all. Anytime there was an issue it was days before someone got back to me. It was years ago, and super reasonably priced.There service may be better now. Unlikely it could be worse