Start.ca

Start.ca Outage Map

The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 31
London, ON 5
Hamilton, ON 3
Kitchener, ON 3
North York, ON 2
Montréal, QC 2
Cornwall, ON 2
Cambridge, ON 1
Scarborough, ON 1
Vancouver, BC 1
Brampton, ON 1
Guelph, ON 1
Southwold, ON 1
Maple, ON 1
Mississauga, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • machinelearnopz ML Oz (@machinelearnopz) reported

    @startca internet has been out since late Wednesday here in Toronto :(. Support has been called twice with promises made to send someone out. Just sent you a support email from your site and this tweet. I need the services restored to work from home please 🙏🏾

  • bluedesolation bluedesolation 푸른쓸쓸함 (@bluedesolation) reported

    @nadtwit @startca I am in Burlington and am having issues.

  • OshawaBuddha Audacious Buddha (@OshawaBuddha) reported

    Highly disappointed to find out @startca sold out to Telus. I guess you never cared for your customers after all! 🤬🤬🤬

  • GunFarce LaserGuy. Follow me & I Follow Back (@GunFarce) reported

    @startca @MoonIitPhoenix Same in Alcona innisfil off 2 or three times now and been down steady since10:30. I can see the modem lights when it goes down. So I know when it come up.. no voip or internet

  • MoonIitPhoenix Phoenix (@MoonIitPhoenix) reported

    @startca Internet at my mom's place in Ottawa keeps going down randomly (3rd time today), very unreliable. Any reason for this?

  • jkrider_ John Krider (@jkrider_) reported

    @startca Internetting seems slow lately. In mississausage . any slow things happen?

  • RatherBeGulfing Librarians Are Rad (@RatherBeGulfing) reported

    @startca Is the website having issues? Can't get the prices for internet packages that I know are offered at an address

  • tomtsp Tom S (@tomtsp) reported

    @startca getting connectivity issues with cable service since middle of last week. Any idea why it is happening?

  • rblourenco Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, Ontario

    Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.

  • T_Maniac13 a little alternative, don’t you think? 🏳️‍🌈 (@T_Maniac13) reported

    @startca Are you experiencing an outage in Southern Ontario right now?

  • candu_scuba Dave (@candu_scuba) reported

    @startca service lost in Ottawa.

  • CDobrowolska Carolina Dobrowolska (@CDobrowolska) reported

    @HashtagKyle @VirginPlus Chec to see if @startca supports your area. I've had them for years and have received fantastic customer service.

  • mmabhoy1888 mmabhoy (@mmabhoy1888) reported

    @startca I have no internet in milton Ontario, is there an outage that you're aware of?

  • Dejeez DeJeez (@Dejeez) reported

    Is @startca around? No response about the outage @outagelive

  • ArmchairJaysFan Armchair Jays Fan (@ArmchairJaysFan) reported

    @startca any issues in Milton. My internet signal going on/off repeatedly.

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