Start.ca

Start.ca Outage Map

The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 45
Brampton, ON 17
Montréal, QC 9
Kitchener, ON 7
London, ON 6
Mississauga, ON 6
Québec, QC 5
Welland, ON 4
Guelph, ON 4
Burlington, ON 3
Barrie, ON 3
North York, ON 3
Milton, ON 2
Richmond Hill, ON 2
Windsor, ON 2
Hamilton, ON 2
Ottawa, ON 2
Schomberg, ON 2
Oshawa, ON 1
Concord, ON 1
St. Catharines, ON 1
Whitby, ON 1
Maple, ON 1
Calgary, AB 1
Orangeville, ON 1
Caledon East, ON 1
Sorel, QC 1
North Bay, ON 1
St. Thomas, ON 1
Cobourg, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • gwcgary 🌎gwc of this ******* planet🌏 (@gwcgary) reported

    @startca well I have support Start since 2014 and I phoned in once about having different rates for low income people. The person said that it was a good idea But Start doesn’t discriminate they charge everyone the same. That policy discriminates against low income Canadians !!!

  • Supermathie Michael Brown (@Supermathie) reported

    @startca My normal Internet connection is not working fine, since normal traffic sent to me does not get delivered.

  • KatesChaos KatesChaos🤪 (@KatesChaos) reported

    @startca @HelloGlamorous Don’t think it’s just them. Mine is off and on for working. Maybe you have an issue?

  • BaInstinct Ba$iC-InStInCt (@BaInstinct) reported

    @startca Good to know it's not just your internet service that's ****.

  • j0_mAmA Jo is ... therefore she thinks. (@j0_mAmA) reported

    @startca Is there an outage in Old East? We've rebooted everything and have no internet.

  • Gooni3Gamess GooNi3Games (@Gooni3Gamess) reported

    @startca This the type of service we get everytime we talk to them lately..

  • steve_ca2002 Keep Left (@steve_ca2002) reported

    @startca Here we go again, school is back and Start can't handle the volume. Start TV down. (CNN has been up and down all summer.) Funny just yesterday one of the big providers (starts with an R) offered a better price door to door.

  • BindyWho BindyLouWho (@BindyWho) reported

    @startca Normally, I'm a fan of Start, until today. My elderly friend is your customer. Her internet bill is due on Monday Sept 5th. She pays manually through her bank (not PAD). Why today, did you try to bill her CREDIT CARD for her Sept 5th payment?

  • NonsensibleShoe Nonsensible Shoes (@NonsensibleShoe) reported

    @startca Any update on the Rogers outage in Whitby?

  • Path_Luminous Luminous Path (@Path_Luminous) reported

    I would like to thank @startca and @Bell_Support for my internet being down for 5 out of the last 11 days, and every ******* time I talk to one of 'em, they give me a different excuse. I'm not calling anymore. Fix this ****. Now. Or I'm gone.

  • geebs1983 Jordan (@geebs1983) reported

    @startca @_MadDuck I don't want your help anymore, my focus has changed to finding a new ISP and making sure that everyone I encounter I let them know what a sh!t service I received and recommend any other service.

  • geebs1983 Jordan (@geebs1983) reported

    @startca @_MadDuck You could have helped me any one of the numerous times I called support, you could have helped by having the technician actually show up to the appt. Why do I have to complain on social media to get any attention?

  • Daniel89825641 Daniel (@Daniel89825641) reported

    @startca and I did reach out to the customer service and was told to "wait." What are my options?

  • libra2910ca Glenn Stuparyk (@libra2910ca) reported

    @startca hey start, wondering if you will be offering any discounts for the internet service. I'm seeing a lot of deals right now from other companies which is very tempting. I feel that paying $95 a month for internet is getting to expensive for only 300mbps.

  • stevequinton Steve Quinton 🇨🇦 (@stevequinton) reported

    Looks like @startca is down. Another @rogers issue?

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