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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 20
St. Thomas, ON 1
Richmond Hill, ON 1
North York, ON 1
Ancaster, ON 1
Toronto county, ON 1
Mississauga, ON 1
Ottawa, ON 2
London, ON 1
Hamilton, ON 1
Barrie, ON 1
Brampton, ON 1
Cambridge, ON 2
Kitchener, ON 1
Markham, ON 1
Oakville, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • stickinmind
    StickinMind (@stickinmind) reported

    @startca service lost Ottawa Upland area

  • EamonOFlynn
    Eamon O'Flynn (@EamonOFlynn) reported

    @startca Our internet just stopped working. Is there an outage in Kitchener?

  • High_Fivez
    FIVEZ (@High_Fivez) reported

    @startca My internet has gone out earlier today and has yet to come back online, do you have any information about this issue on your end? possible outage?

  • geebs1983
    Jordan (@geebs1983) reported

    @startca You had your chance to help me but instead stood me up twice causing me to miss work, meaning I didn't get paid for those days. I no longer want your help, I now just want to make sure everyone knows what a terrible service this is and the even worse customer service provided.

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • geebs1983
    Jordan (@geebs1983) reported

    @startca If you want to game you can't If you want to work from home you can't If you want to use gambling sites, you can't There is 1 upside, weight loss. I've lost 10 pounds going up and down the stairs 5+ times a day to reset my internet.

  • geebs1983
    Jordan (@geebs1983) reported

    @startca @NeilDowsonPEC YOU AREN'T HELPFUL, why should I waste hours and hours of my time when you no showed me 3 times. I've canceled your garbage service and I'll be making sure that everyone I know will know exactly how garbage your service is. DODGE THIS CRAP SERVICE!

  • xxGothicDemonxx
    Gothic Demon (@xxGothicDemonxx) reported

    @startca I’ve already tried all the trouble shooting

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • Serbtastic
    Mike Stankovic (@Serbtastic) reported

    @startca it looks like internet just went down in Stoney Creek, possibly weather related?

  • phronk
    Phronk / https://mastodon.online/@Phronk (@phronk) reported

    @startca Any issues around the Adelaide & Oxford area? It’s been super slow for about 24 hours.

  • jimmycanuck
    Jim Squires is probably on fire 🔥 (@jimmycanuck) reported

    @cogecohelps @cogeco @startca So when my mother-in-law is using an older non-wifi modem, she would have to change her whole service to get a wifi one? She couldn’t just upgrade the modem?

  • large116
    Tony Rajotte (@large116) reported

    @startca Hello Start, are there any issues in East London reported? Both internet & TV have dropped. Power-cycled all units but still no go?

  • MoonIitPhoenix
    Phoenix (@MoonIitPhoenix) reported

    @startca down in my Ottawa area for at least an hour now and a half now.

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