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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mississauga, ON 4
Toronto, ON 42
Brampton, ON 3
Vancouver, BC 1
Cambridge, ON 2
Montréal, QC 2
North Bay, ON 1
Peel, ON 1
Laval, QC 1
St. Thomas, ON 1
Richmond Hill, ON 1
North York, ON 1
Ancaster, ON 1
Toronto county, ON 1
Ottawa, ON 2
London, ON 1
Hamilton, ON 1
Barrie, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • bluedesolation
    bluedesolation 푸른쓸쓸함 (@bluedesolation) reported

    @nadtwit @startca I am in Burlington and am having issues.

  • Lewdlandgaming
    LewdlandGaming (@Lewdlandgaming) reported

    @startca We've had technicians out, called Multiple times, you can't or just won't fix it. Not even bothering to give you another chance were switching next week

  • ChrisEdgeMusic
    Christopher Edge (@ChrisEdgeMusic) reported

    @startca do you have issues in Niagara region? My upload speed of 20mbs is far off that mark at 670kbps.

  • cedross
    Chirvan Edross 🔥 (@cedross) reported

    @startca gets purchased by Telus then all of a sudden there are issues. Coincidence...

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • geebs1983
    Jordan (@geebs1983) reported

    @startca You had your chance to help me but instead stood me up twice causing me to miss work, meaning I didn't get paid for those days. I no longer want your help, I now just want to make sure everyone knows what a terrible service this is and the even worse customer service provided.

  • RatherBeGulfing
    Librarians Are Rad (@RatherBeGulfing) reported

    @startca Is the website having issues? Can't get the prices for internet packages that I know are offered at an address

  • MarikaLaidlaw
    Marika (@MarikaLaidlaw) reported from London, Ontario

    @startca any known issues downtown London (Ridout and Albert area)? My internet keeps cutting in and out.

  • _wild_abandon
    _wild_abandon (@_wild_abandon) reported

    @startca having issues with no internet. Is there an outage in downtown Toronto? I called your customer service line and the gentleman was less then helpful.

  • geebs1983
    Jordan (@geebs1983) reported

    @startca This is the worst internet on the planet, if you want to stream, play a video game, play in a casino, watch music on youtube, work from home or preform any other task that requires constant internet than this is not the product for you.

  • geebs1983
    Jordan (@geebs1983) reported

    @startca @Olee22090047 This is the BS I'm talking about ppl. If you need help all they can do is suggest you power cycle your equipment. Otherwise they blame the customer or rogers, they'd blame the easter bunny if they through you'd accept it. 3 times I was no showed by a tech WORTHLESS WELFAR SERVICE

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • mypinkjeep
    Elle🦩🇨🇦 (@mypinkjeep) reported

    @RogersHelps Why nothing for @startca customers who fall under your broken infrastructure? That’s not right. I lost a day of work because of that.

  • fredder
    Fred Parker (@fredder) reported

    @startca How about Toronto? Been down for 30 minutes

  • msjewlz29
    jujub (@msjewlz29) reported

    Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me another increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help

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