Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 58 |
| London, ON | 10 |
| Kitchener, ON | 6 |
| Cornwall, ON | 2 |
| Montréal, QC | 2 |
| Guelph, ON | 1 |
| Southwold, ON | 1 |
| Hamilton, ON | 1 |
| Maple, ON | 1 |
| Mississauga, ON | 1 |
| North York, ON | 1 |
| Orillia, ON | 1 |
| Pont-Rouge, QC | 1 |
| Peterborough, ON | 1 |
| Strathroy, ON | 1 |
| Oshawa, ON | 1 |
| Gatineau, QC | 1 |
| Calgary, AB | 1 |
| Orangeville, ON | 1 |
| St. Thomas, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Vicki
(@the_vdo) reported
And it looks like the router is probably the issue. Ugh. (Thanks to Maria at @startca for the troubleshooting)
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MGD🇨🇦
(@MGD43507122) reported
@startca @Danielml48 Can you not just tell me the outage has been resolved and reboot my modem? Not interested in waiting on hold
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three raccoons apart
(@smashwalters) reported
@startca is the internet down for L1S?
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Aaron Robb
(@aaron_robb) reported
@startca Our internet is down, and your site is down. Where can we see any status updates?
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Paradigm Shift
(@_log1n_) reported
@startca Any known issues for the Kingston area?
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MGD🇨🇦
(@MGD43507122) reported
@startca Ironic that this ad is running when service is down in SW London N6K. Over 2 hours, coming up on 3
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terry riley
(@shuffel8) reported
@startca Please fix my internet! I am in Hamilton and the service is done. I turned it off and on again.
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CanadianSupahFly
(@Cdn_SupahFly) reported
from
St. Catharines, Ontario
@startca @HumaneSocietyLM Terrible puns aside, happy #InternationalCatDay 🙃
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Ron
(@ronthetvtech) reported
from
Central Elgin, Ontario
@startca Instead of doing these dumb quizzes why don’t you fix CNN!!!!!!
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Rena 🦊 No ******* Thanks
(@RenaKunisaki) reported
@startca mine just lost signal for a few minutes (blinking DS light) but it's back up now
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The Narc Alert
(@AlertNarc) reported
@startca My internet is down AND I can even get your website to load when everything else can..Clearly there is an issue in Toronto?london?
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ML
(@Danielml48) reported
@startca internet outage London Ontario for the last 2 hours
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SimplyMaria
(@mariamatilde69) reported
@startca having issues with internet dropping constantly this morning. Are you aware? Rebooted modem and nothing, still having issues. Or is just me ?
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Cazz Bham
(@BAMBO_TV) reported
@startca Internet is out in Ottawa Valley. Tried calling tech support as a previous tweet said. Only get a busy signal.
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Jody Lang
(@thejodylang) reported
@startca cable internet in Orleans/Ottawa appears to be down. Modem can't seem to find a connection after a reboot. Any outages atm? 🤔
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