Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brampton, ON | 2 |
| Toronto, ON | 20 |
| St. Thomas, ON | 1 |
| Richmond Hill, ON | 1 |
| North York, ON | 1 |
| Ancaster, ON | 1 |
| Toronto county, ON | 1 |
| Mississauga, ON | 1 |
| Ottawa, ON | 2 |
| London, ON | 1 |
| Hamilton, ON | 1 |
| Barrie, ON | 1 |
| Cambridge, ON | 2 |
| Kitchener, ON | 1 |
| Markham, ON | 1 |
| Oakville, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Jason (@JEGonc) reported@WrayAJ @startca Come on, Start. Give us a damn heads up!
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Gremlin | Save The OA (@RenewTheOANOW) reported@Kylede7 @startca It's been going down like 4 times a day for me
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Olee (@Olee22090047) reportedDO NOT USE @startca. Their product is awful and their customer service is even worse. Looking at you A. Kelleher-Lizotte and Emilie C
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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a little alternative, don’t you think? 🏳️🌈 (@T_Maniac13) reported@startca Are you guys having issues out in Dufferin County? My internet has been going in and out randomly since last night.
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Steve Quinton (@stevequinton) reported@startca And again? Seems like our internet is down again
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jujub (@msjewlz29) reportedHi friends 👋🏻 My modem is no longer working & @startca wants to charge me an increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help
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Olee (@Olee22090047) reported@jayme_wild @startca Same. They are the worst out there and keep getting worse for more money. Doesn't help that they're customer service is just as bad
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Jordan (@geebs1983) reported@startca @Olee22090047 You were told over and over and over, I replaced literally every bit of equipement and wires in my home, including the modem and routers. I told you it was at the pole, I told you in less than fav weather the internet went in and out...YOU ALWAYS BLAME ROGERS OR THE CUSTOMER.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Sherri (@sherr_mac) reported@startca is there an outage tonight? Ours is off, using data right now
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Jordan (@geebs1983) reported@startca This is the worst internet on the planet, if you want to stream, play a video game, play in a casino, watch music on youtube, work from home or preform any other task that requires constant internet than this is not the product for you.
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Gremlin | Save The OA (@RenewTheOANOW) reported@startca Internets been down 3 times a day in GTA