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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 32
Ottawa, ON 2
Hamilton, ON 1
Barrie, ON 1
Brampton, ON 1
Cambridge, ON 3
Kitchener, ON 1
Markham, ON 1
Oakville, ON 2
Courtice, ON 2
London, ON 1
Brantford, ON 1
Belleville, ON 1
Montréal, QC 1
Milton, ON 1
Midland, ON 1
Mississauga, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • MaikurrTo
    Michael To (@MaikurrTo) reported

    @startca @Cdn_SupahFly Hi I second this issue, my connection is faulty and I'm having trouble at work. I am connected via ethernet cable, so it's not a wireless issue.

  • StupidGiant
    Squiggle (@StupidGiant) reported

    @startca Are there network issues in burlington?

  • MGD43507122
    MGD🇨🇦 (@MGD43507122) reported

    @startca Will Start be offering a credit for the outage, as Rogers is doing?

  • steve_ca2002
    Keep Left (@steve_ca2002) reported

    @startca Simply communicating this to your clients would save a lot of frustration and calls for help. There is a world of ways to keep your customers informed. "Known current issues and outages" should be front and center on your website. Be proactive so your customers aren't reactive.

  • Poirier7R
    Don Poirier (@Poirier7R) reported

    @startca so now that the dust has settled and rock the park is over and done what's the word on rebates for the outage?

  • RAlexanderD
    Alexander.D (@RAlexanderD) reported

    @BryanPassifiume @RogersHelps I've been a huge fan of the level of customer service I have received over the years from @startca (sub off Rogers I know) however call centre LOCAL, never a long cue, and nothing but friendly helpful assistance. Also have referral program. Please PM for email.

  • johnnyaverage04
    JohnnyAverageGamer (@johnnyaverage04) reported

    @startca Game consoles still saying there is a weak signal, after doing everything possible to fix. Hope the connection is not unstable for too much longer

  • mynameisasong_
    Barbara-Anne Elstone (@mynameisasong_) reported

    @startca is there an outage in the Peterborough area???

  • governorjs
    J Scherba aka Gov (@governorjs) reported

    @startca Should there be any problems now? Still tv seems very unstable?

  • MoodyLobster23
    Stephanie (@MoodyLobster23) reported

    @startca fibre internet not working for me in London. Any known issues here?

  • thatstheone01
    what’s in a name (@thatstheone01) reported

    @startca Why have we STILL not received any email communication about the outage from you guys?! I get that it was a rogers issue but some acknowledgement would have been kind. Are your customers going to receive any compensation?

  • guglio08
    Chris Guglielmelli (@guglio08) reported

    @MushPortobello @startca If you pay for service and that service isn't provided, you should be refunded. Period.

  • londonguy1977
    Warren Riffel (@londonguy1977) reported

    @startca are there any reported outages in east London my internet went down about 7mins ago. I only have 2 lights on modem one solid green and one flashing green. I already did reset on modem and router same result.

  • ronthetvtech
    Ron (@ronthetvtech) reported from Central Elgin, Ontario

    @startca Ok CNN has now been down for over a week . It was down before the big Rogers fiasco. How about either some of that transparency we have herd so much about or some actual news or effort regarding this outage. This has happened before please tell us what’s really happening!

  • PennyCrosley12
    Penny Crosley (@PennyCrosley12) reported

    @startca None right now i still have no internet from the outage...

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