Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 17 |
| Montréal, QC | 3 |
| London, ON | 3 |
| North York, ON | 2 |
| Brampton, ON | 2 |
| Cambridge, ON | 2 |
| Oakville, ON | 1 |
| Milton, ON | 1 |
| Midland, ON | 1 |
| Mississauga, ON | 1 |
| Strathroy, ON | 1 |
| Calgary, AB | 1 |
| Ottawa, ON | 1 |
| St. Thomas, ON | 1 |
| Ajax, ON | 1 |
| Vaughan, ON | 1 |
| Kitchener, ON | 1 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
| Hamilton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
-
Marika
(@MarikaLaidlaw) reported
from
London, Ontario
@startca are there any know issues with internet downtown London? I cannot connect even after a reboot.
-
Shane Zeagman
(@ItsShaZam) reported
@startca Is your service down in Hamilton?
-
Paradigm Shift
(@_log1n_) reported
@startca Pulling 192.168.100.0/24 addresses from start cable modem. Atypical. Dhcp server down?
-
Jordan
(@geebs1983) reported
@startca If you want to game you can't If you want to work from home you can't If you want to use gambling sites, you can't There is 1 upside, weight loss. I've lost 10 pounds the past few months going up and down the stairs 5+ times a day to reset my internet.
-
Mike Stankovic
(@Serbtastic) reported
@startca it looks like internet just went down in Stoney Creek, possibly weather related?
-
live rn
(@mareinator) reported
me: the connectivity disruption is directly effecting my income @RogersHelps: are you watching twitch on the app or in a browser @TekSavvyNetwork or @startca would never treat me like this 🤪🤪🤪🤪🤪 plz tell me ur coming to rural Ontario soon 😣😭
-
Christopher Lewis
(@SaltedCashews) reported
@geebs1983 @beisan @startca Ran into same, but lines were Rogers. On the Start side, I get Tier 3 help. She spent days narrowing down very odd and specific issues, and even tried to 'fudged reports to get Rogers out twice to tweak things - which worked. Love Start overall, but can't wait for their fibre.
-
Jordan
(@geebs1983) reported
@startca If you want to game you can't If you want to work from home you can't If you want to use gambling sites, you can't There is 1 upside, weight loss. I've lost 10 pounds going up and down the stairs 5+ times a day to reset my internet.
-
Derek Strelioff
(@DerekStrelioff) reported
@MGirash @beisan @startca I'd second them. No issues with speed, throttling, caps, etc. Only downtimes were network-wide from the big ISP's they use, but their customer service was always clear about communicating it.
-
Alison Young
(@ally_young81) reported
@startca just wondering if there’s an issue with Sportsnet Ontario? We’d like to watch the Leaf game, but the channel will no load. Every other channel is fine.
-
Jordan
(@geebs1983) reported
@startca I have multiple friends with this service that have complained about the same problems as I have. I don't know the severity of there intermittent issues but it does seem to indicate that this isn't isolated to me.
-
George Jungle
(@George_Jungle67) reported
@startca @ally_young81 TSN4 looks awful tonight
-
Ricardo Barros Lourenço
(@rblourenco) reported
from
Hamilton, Ontario
Do you know what's the worse in watching #FIFAWorldCup with @startca? Is that the signal is so delayed (about a minute and a half) that my in-laws are able to voice message us from whatsapp the telling about the goal/offside #bra #sui
-
Betharoo⁷
(@elizabethz92) reported
@startca Perhaps if you’re going to raise the prices, your internet service should actually connect. Where is that covered in literacy
-
Keep Left
(@steve_ca2002) reported
@ally_young81 @startca For that Leaf game , I had to go over to the neighbours who use Bell/Fibe, they laugh at my Start issues. The game was clear as a "Bell". I didn't tell them about the quality of CNN on Start TV, it's too embarrassing.