Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Québec, QC | 1 |
| Montréal, QC | 4 |
| Toronto, ON | 46 |
| Cambridge, ON | 3 |
| Mississauga, ON | 4 |
| London, ON | 3 |
| Brampton, ON | 3 |
| Kemptville, ON | 1 |
| Hamilton, ON | 1 |
| Vancouver, BC | 2 |
| Nepean, ON | 1 |
| North York, ON | 1 |
| Milton, ON | 1 |
| Toronto county, ON | 1 |
| North Bay, ON | 1 |
| Peel, ON | 1 |
| Laval, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Jaclyn Kamenar (@JKamenar) reported@startca @oxio_internet We should need very little support if you provided good quality and reliable internet. It used to be good a couple of yrs ago. I don’t know happened to you guys. I hope you are aware that your reputation is no longer a good one.
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Tom S (@tomtsp) reported@startca We do not have fibre service at our location, still on cable service. And I was told that was no ETA for fibre in the neighbourhood.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Olee (@Olee22090047) reported@jayme_wild @startca Same. They are the worst out there and keep getting worse for more money. Doesn't help that they're customer service is just as bad
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Gremlin | Save The OA (@RenewTheOANOW) reported@startca Internets been down 3 times a day in GTA
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Korean Persuasion (@KoreanPersuasi1) reported@startca I think Twitter DM services are not working
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Chirvan Edross 🔥 (@cedross) reported@startca gets purchased by Telus then all of a sudden there are issues. Coincidence...
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Jordan (@geebs1983) reported@startca @Olee22090047 This is the BS I'm talking about ppl. If you need help all they can do is suggest you power cycle your equipment. Otherwise they blame the customer or rogers, they'd blame the easter bunny if they through you'd accept it. 3 times I was no showed by a tech WORTHLESS WELFAR SERVICE
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Jason (@JEGonc) reported@WrayAJ @startca Come on, Start. Give us a damn heads up!
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NorsuAcres (@NorsuAcres) reported@RogersHelps @TELUS and @startca CCTS complaint incoming.
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Marika (@MarikaLaidlaw) reported from London, Ontario@startca are there any know issues with internet downtown London? I cannot connect even after a reboot.
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Tyson Moore (@das_wonderkin) reported@startca I’m still down, reboot didn’t work, I’m trying it again right now
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Jordan (@geebs1983) reported@startca You had your chance to help me but instead stood me up twice causing me to miss work, meaning I didn't get paid for those days. I no longer want your help, I now just want to make sure everyone knows what a terrible service this is and the even worse customer service provided.
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Keep Left (@steve_ca2002) reported@ally_young81 @startca For that Leaf game , I had to go over to the neighbours who use Bell/Fibe, they laugh at my Start issues. The game was clear as a "Bell". I didn't tell them about the quality of CNN on Start TV, it's too embarrassing.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts