Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 15 |
| London, ON | 3 |
| North York, ON | 2 |
| Montréal, QC | 2 |
| Brampton, ON | 2 |
| Cambridge, ON | 2 |
| Hamilton, ON | 2 |
| Calgary, AB | 1 |
| Ottawa, ON | 1 |
| St. Thomas, ON | 1 |
| Ajax, ON | 1 |
| Vaughan, ON | 1 |
| Kitchener, ON | 1 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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MGD🇨🇦
(@MGD43507122) reported
@startca Will Start be offering a credit for the outage, as Rogers is doing?
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Mike Huk
(@shock_lab) reported
@startca So do I hold tight or call for help? I’ve power cycled my modem and router a few times today and still no connectivity. In Whitby.
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Mike MacKenzie
(@MWMacKenzie) reported
@jmccall54 @blaineschalk @startca I'm a Start customer in an apartment. I pay $62 per month for unlimited. They haven't installed their own fibre yet due to some technical issue with my building so it uses Bell.
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Don Poirier
(@Poirier7R) reported
@startca so now that the dust has settled and rock the park is over and done what's the word on rebates for the outage?
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Michael To
(@MaikurrTo) reported
@startca @Cdn_SupahFly Hi I second this issue, my connection is faulty and I'm having trouble at work. I am connected via ethernet cable, so it's not a wireless issue.
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Squiggle
(@StupidGiant) reported
@startca Are there network issues in burlington?
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JohnnyAverageGamer
(@johnnyaverage04) reported
@startca Ps4 is still having issues connecting even after restarting the modem and router.
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JohnnyAverageGamer
(@johnnyaverage04) reported
@startca Game consoles still saying there is a weak signal, after doing everything possible to fix. Hope the connection is not unstable for too much longer
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Rami M
(@ramik5511) reported
@startca My internet is working fine. It's just the home phone. I reset the VoIP device but still. Also my other address has intermittent internet. We should be compensated for this outage!
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Barbara-Anne Elstone
(@mynameisasong_) reported
@startca is there an outage in the Peterborough area???
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Keep Left
(@steve_ca2002) reported
@startca Hey Start! Did you forget to pay the bill @ CNN? More rate increases and less service AGAIN!
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Penny Crosley
(@PennyCrosley12) reported
@startca None right now i still have no internet from the outage...
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Alen Peric
(@_alenperic) reported
Between getting my DSL cost jacked up one month into service and signing up for a new house with @startca and getting a call 30 minutes later that they don't actually service the house that their website said they do, this company has been absolute garbage to deal with.
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JoJo.
(@HelloGlamorous) reported
@startca love that despite the 3 day outage my bill was $15 higher than normal lmao
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Dol Lan
(@DolLang1975) reported
@CP24 What does that literally equate to in #dollars and #cents. How are smaller companies like the Southwestern service provider @Startca that piggyback on @Rogers how will they reimburse customers & how timely will this all happen.
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