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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, ON 3
Toronto, ON 46
Brampton, ON 5
Kemptville, ON 1
Hamilton, ON 1
Vancouver, BC 2
Nepean, ON 1
North York, ON 1
Milton, ON 1
Toronto county, ON 1
Mississauga, ON 3
Cambridge, ON 2
Montréal, QC 2
North Bay, ON 1
Peel, ON 1
Laval, QC 1
St. Thomas, ON 1
Richmond Hill, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • phuzzeeoyster
    adam (@phuzzeeoyster) reported

    @startca is there an issue with fiber service in London on

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • George_Jungle67
    George Jungle (@George_Jungle67) reported

    @startca TSN 4 looks horrible, are you still sending this in 30fps? That’s what it looks like, not so good for live sports.

  • KoreanPersuasi1
    Korean Persuasion (@KoreanPersuasi1) reported

    @startca I think Twitter DM services are not working

  • SpiderTaylor
    SpongeBob (@SpiderTaylor) reported

    @startca getting so sick of yall. Why do I pay yall so much money for you guys to literally never do your jobs. SMH spend all my money for something I don't even get full of. Thanks for ripping me off start internet. 🖕🖕🖕🖕🖕🖕

  • Magickalhack
    Magickalhack - Glory to the 331st (@Magickalhack) reported

    Hey @startca, you guys really need to bring back 24h tech support. 8 am to 9 pm is not sufficient. Hell, 5-6 reps would be all you would need. Even if it was just live chat for the other 11 ******* hours of the day. If my internet [my only source of entertainment] goes down... 1/

  • acid1911
    acid (@acid1911) reported

    @startca can't believe I used to like you guys. You're a joke and an absolute disgrace. Start SUCKS

  • HOT_KRAP
    HOTTKRAP (@HOT_KRAP) reported

    @startca 1 hour and 2 minutes waiting for tech support, brutal.

  • SudioC
    Suzanne C (@SudioC) reported

    @paulvt @startca I’ve had Acanac in the past and it was not reliable at all. Anytime there was an issue it was days before someone got back to me. It was years ago, and super reasonably priced.There service may be better now. Unlikely it could be worse

  • Serbtastic
    Mike Stankovic (@Serbtastic) reported

    @startca it looks like internet just went down in Stoney Creek, possibly weather related?

  • TweetsFromAaron
    Aaron R (@TweetsFromAaron) reported

    @ValerieRemark @RogersHelps @startca My problem was resolved by restarting my modem

  • mfg81
    Micah ⚽🚲 (@mfg81) reported

    @startca Hey, got busy at work. Power cycle on modem did fix. Ty

  • tomtsp
    Tom S (@tomtsp) reported

    @startca We do not have fibre service at our location, still on cable service. And I was told that was no ETA for fibre in the neighbourhood.

  • das_wonderkin
    Tyson Moore (@das_wonderkin) reported

    @startca I’m still down, reboot didn’t work, I’m trying it again right now

  • geebs1983
    Jordan (@geebs1983) reported

    @startca @NeilDowsonPEC How many times do I have to call? 3 tech's no show, 3 days of missed work & I still have a cable lying on my lawn. How many times should I miss work? How much time should I spend on the phone with your tech "support"? No offer to compensate me but my full bill keeps rolling in.

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