Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 44 |
| London, ON | 9 |
| Kitchener, ON | 5 |
| Cornwall, ON | 2 |
| Montréal, QC | 2 |
| Brampton, ON | 1 |
| Guelph, ON | 1 |
| Southwold, ON | 1 |
| Hamilton, ON | 1 |
| Maple, ON | 1 |
| Mississauga, ON | 1 |
| North York, ON | 1 |
| Orillia, ON | 1 |
| Pont-Rouge, QC | 1 |
| Peterborough, ON | 1 |
| Strathroy, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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ErrorFindingID
(@ErrorFindingID) reported
@startca hi there. It says there the service is currently having issues in some areas of Toronto? Just want to confirm if just me or there is some outages
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Tamara
(@tamara_b84) reported
@startca @Rogers @RogersHelps I can but I don't see the point...I spent the morning on the phone with technical support who told me there is nothing Start can do until tomorrow morning. It was a Rogers technician that disconnected my internet.
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Jayson Mackenzie
(@JaysonMackenzie) reported
@startca Have there been any disruptions in the Sarnia area? I've been having bad internet all morning
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Jennie Addario
(@RDJennie) reported
@startca Is there an outage in Hamilton? My internet is suddenly spotty - keeps connecting/reconnecting.
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MJ Gardner
(@WebDivaMJ) reported
@startca And now it's back. What fantastic service!
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acid
(@acid1911) reported
@startca can't believe I used to like you guys. You're a joke and an absolute disgrace. Start SUCKS
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Brandon Eedy
(@BrandonEedy519) reported
@startca Why are you selling out to Telus and not saying anything? Will cancel my account immediately
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Tom S
(@tomtsp) reported
@startca getting connectivity issues with cable service since middle of last week. Any idea why it is happening?
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아리아나
(@ariana_agarcia) reported
@startca can you fix your service in Hamilton please. I’m tired of always losing the connection and having to restart it over and over again
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jayme.wild
(@jayme_wild) reported
Seriously. @startca is absolute garbage. I’ve been a customer since October and now on my 15th outage. Why oh why did I leave Teksavvy
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Olee
(@Olee22090047) reported
@startca absolutely the worst isp out there. Customer service included. Almost a hundred a month and without exaggeration, cant watch a single video online without it buffering multiple times. Finally had enough
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Olee
(@Olee22090047) reported
@startca literally using my cell phone data at home because your service and customer service is an absolute joke.
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Mike Safari
(@MikeSafariMusic) reported
@startca Any update on the outage in Mississauga? Connection has been flapping for about 4 hours now and when I spoke to support around 10am, they couldn't find anything identifying an outage but the guy suspected there would be one soon.
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Korean Persuasion
(@KoreanPersuasi1) reported
@startca internet outage in Brantford? Since 10am
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Jaclyn Kamenar
(@JKamenar) reported
@startca @oxio_internet We should need very little support if you provided good quality and reliable internet. It used to be good a couple of yrs ago. I don’t know happened to you guys. I hope you are aware that your reputation is no longer a good one.
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