Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 46 |
| Brampton, ON | 5 |
| Kemptville, ON | 1 |
| London, ON | 2 |
| Hamilton, ON | 1 |
| Vancouver, BC | 2 |
| Nepean, ON | 1 |
| North York, ON | 2 |
| Milton, ON | 1 |
| Toronto county, ON | 1 |
| Mississauga, ON | 3 |
| Cambridge, ON | 2 |
| Montréal, QC | 2 |
| North Bay, ON | 1 |
| Peel, ON | 1 |
| Laval, QC | 1 |
| St. Thomas, ON | 1 |
| Richmond Hill, ON | 1 |
| Ancaster, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Tanya Park (@tanneramma) reported@startca is there a known outage in St.Thomas?
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Jordan (@geebs1983) reported@startca @Olee22090047 You were told over and over and over, I replaced literally every bit of equipement and wires in my home, including the modem and routers. I told you it was at the pole, I told you in less than fav weather the internet went in and out...YOU ALWAYS BLAME ROGERS OR THE CUSTOMER.
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Keep Left (@steve_ca2002) reported@startca You might want to brush the snow off that old dish, it's a pretty bad connection Monday Nov. 14.
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Betharoo⁷ (@elizabethz92) reported@startca Perhaps if you’re going to raise the prices, your internet service should actually connect. Where is that covered in literacy
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Olee (@Olee22090047) reported@startca literally using my cell phone data at home because your service and customer service is an absolute joke.
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Armchair Jays Fan (@ArmchairJaysFan) reported@startca any issues in Milton. My internet signal going on/off repeatedly.
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DeJeez (@Dejeez) reported@outagelive No "may", @startca is definitely down and they're not even responding.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Brandon Eedy (@BrandonEedy519) reported@startca Why are you selling out to Telus and not saying anything? Will cancel my account immediately
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Shadowheart (@shadowheart927) reported@startca is there an outage in Kingston?
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Phoenix (@MoonIitPhoenix) reported@startca down in my Ottawa area for at least an hour now and a half now.
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StickinMind (@stickinmind) reported@startca service lost Ottawa Upland area
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Fred Parker (@fredder) reported@startca is there an internet outage in Scarborough for FTTN?