Start.ca

Start.ca Outage Map

The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 17
Brampton, ON 3
Montréal, QC 2
Cambridge, ON 2
Hamilton, ON 2
London, ON 2
Kitchener, ON 1
Scarborough, ON 1
Vancouver, BC 1
North York, ON 1
Guelph, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • EamonOFlynn Eamon O'Flynn (@EamonOFlynn) reported

    @startca Our internet just stopped working. Is there an outage in Kitchener?

  • MoonIitPhoenix Phoenix (@MoonIitPhoenix) reported

    @startca Internet at my mom's place in Ottawa keeps going down randomly (3rd time today), very unreliable. Any reason for this?

  • rblourenco Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, Ontario

    Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.

  • Dejeez DeJeez (@Dejeez) reported

    @outagelive No "may", @startca is definitely down and they're not even responding.

  • tomtsp Tom S (@tomtsp) reported

    @startca We do not have fibre service at our location, still on cable service. And I was told that was no ETA for fibre in the neighbourhood.

  • MoonIitPhoenix Phoenix (@MoonIitPhoenix) reported

    @startca down in my Ottawa area for at least an hour now and a half now.

  • GunFarce LaserGuy. Follow me & I Follow Back (@GunFarce) reported

    @startca @MoonIitPhoenix Same in Alcona innisfil off 2 or three times now and been down steady since10:30. I can see the modem lights when it goes down. So I know when it come up.. no voip or internet

  • machinelearnopz ML Oz (@machinelearnopz) reported

    @startca internet has been out since late Wednesday here in Toronto :(. Support has been called twice with promises made to send someone out. Just sent you a support email from your site and this tweet. I need the services restored to work from home please 🙏🏾

  • msjewlz29 jujub (@msjewlz29) reported

    Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me an increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help

  • JaysonMackenzie Jayson Mackenzie (@JaysonMackenzie) reported

    @startca Have there been any disruptions in the Sarnia area? I've been having bad internet all morning

  • ArmchairJaysFan Armchair Jays Fan (@ArmchairJaysFan) reported

    @startca any issues in Milton. My internet signal going on/off repeatedly.

  • stickinmind StickinMind (@stickinmind) reported

    @startca service lost Ottawa Upland area

  • OshawaBuddha Audacious Buddha (@OshawaBuddha) reported

    Highly disappointed to find out @startca sold out to Telus. I guess you never cared for your customers after all! 🤬🤬🤬

  • msjewlz29 jujub (@msjewlz29) reported

    Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me another increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help

  • HungryHamOnt https://mas.to/@hungryhamont (@HungryHamOnt) reported

    @startca No internet in Burlington right now. Do you have an outage?

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