Start.ca

Start.ca Outage Map

The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 58
London, ON 10
Kitchener, ON 6
Cornwall, ON 2
Montréal, QC 2
Guelph, ON 1
Southwold, ON 1
Hamilton, ON 1
Maple, ON 1
Mississauga, ON 1
North York, ON 1
Orillia, ON 1
Pont-Rouge, QC 1
Peterborough, ON 1
Strathroy, ON 1
Oshawa, ON 1
Gatineau, QC 1
Calgary, AB 1
Orangeville, ON 1
St. Thomas, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • the_vdo Vicki (@the_vdo) reported

    And it looks like the router is probably the issue. Ugh. (Thanks to Maria at @startca for the troubleshooting)

  • MGD43507122 MGD🇨🇦 (@MGD43507122) reported

    @startca @Danielml48 Can you not just tell me the outage has been resolved and reboot my modem? Not interested in waiting on hold

  • smashwalters three raccoons apart (@smashwalters) reported

    @startca is the internet down for L1S?

  • aaron_robb Aaron Robb (@aaron_robb) reported

    @startca Our internet is down, and your site is down. Where can we see any status updates?

  • _log1n_ Paradigm Shift (@_log1n_) reported

    @startca Any known issues for the Kingston area?

  • MGD43507122 MGD🇨🇦 (@MGD43507122) reported

    @startca Ironic that this ad is running when service is down in SW London N6K. Over 2 hours, coming up on 3

  • shuffel8 terry riley (@shuffel8) reported

    @startca Please fix my internet! I am in Hamilton and the service is done. I turned it off and on again.

  • Cdn_SupahFly CanadianSupahFly (@Cdn_SupahFly) reported from St. Catharines, Ontario

    @startca @HumaneSocietyLM Terrible puns aside, happy #InternationalCatDay 🙃

  • ronthetvtech Ron (@ronthetvtech) reported from Central Elgin, Ontario

    @startca Instead of doing these dumb quizzes why don’t you fix CNN!!!!!!

  • RenaKunisaki Rena 🦊 No ******* Thanks (@RenaKunisaki) reported

    @startca mine just lost signal for a few minutes (blinking DS light) but it's back up now

  • AlertNarc The Narc Alert (@AlertNarc) reported

    @startca My internet is down AND I can even get your website to load when everything else can..Clearly there is an issue in Toronto?london?

  • Danielml48 ML (@Danielml48) reported

    @startca internet outage London Ontario for the last 2 hours

  • mariamatilde69 SimplyMaria (@mariamatilde69) reported

    @startca having issues with internet dropping constantly this morning. Are you aware? Rebooted modem and nothing, still having issues. Or is just me ?

  • BAMBO_TV Cazz Bham (@BAMBO_TV) reported

    @startca Internet is out in Ottawa Valley. Tried calling tech support as a previous tweet said. Only get a busy signal.

  • thejodylang Jody Lang (@thejodylang) reported

    @startca cable internet in Orleans/Ottawa appears to be down. Modem can't seem to find a connection after a reboot. Any outages atm? 🤔

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