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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 43
Cambridge, ON 4
Montréal, QC 2
North Bay, ON 1
Peel, ON 1
Mississauga, ON 3
Laval, QC 1
Brampton, ON 3
St. Thomas, ON 1
Richmond Hill, ON 1
North York, ON 1
Ancaster, ON 1
Toronto county, ON 1
Ottawa, ON 2
London, ON 1
Hamilton, ON 1
Barrie, ON 1
Kitchener, ON 1
Markham, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • RDJennie
    Jennie Addario (@RDJennie) reported

    @startca Is there an outage in Hamilton? My internet is suddenly spotty - keeps connecting/reconnecting.

  • fredder
    Fred Parker (@fredder) reported

    @startca How about Toronto? Been down for 30 minutes

  • Elaine_Gamble
    Elaine Gamble (@Elaine_Gamble) reported

    @startca good morning - I am so disappointed with your poor customer service response times. I gave up after 80 minutes last week and am 27 minutes and counting this morning just to get my new modem activated.

  • nadtwit
    Nadeem khalid (@nadtwit) reported

    @startca is milton Area's internet down? Or i am only the one having issues

  • GunFarce
    LaserGuy. NO DMs (@GunFarce) reported

    @startca My digital phone service is no longer "registered" for some reason. Been on hold over an hour now. wtf?

  • JEGonc
    Jason (@JEGonc) reported

    @WrayAJ @startca Come on, Start. Give us a damn heads up!

  • rblourenco
    Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, Ontario

    Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • acid1911
    acid (@acid1911) reported

    @startca can't believe I used to like you guys. You're a joke and an absolute disgrace. Start SUCKS

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • DobsCarbon
    CarbonDobsOfficial (B42Empire) (@DobsCarbon) reported

    hey @startca it would be really fraking AMAZING if you guys didnty have **** ******* services these days... im sick of this bullshit service interuptiosn 2-3 times a ******* month. I dont pay over 100 ******* buck a month for this BULLSHIT!!! GERT YOUR ******* **** TOGETHER ****!

  • Olee22090047
    Olee (@Olee22090047) reported

    @jayme_wild @startca Same. They are the worst out there and keep getting worse for more money. Doesn't help that they're customer service is just as bad

  • machinelearnopz
    ML Oz (@machinelearnopz) reported

    @startca internet has been out since late Wednesday here in Toronto :(. Support has been called twice with promises made to send someone out. Just sent you a support email from your site and this tweet. I need the services restored to work from home please 🙏🏾

  • ariana_agarcia
    아리아나 (@ariana_agarcia) reported

    @startca can you fix your service in Hamilton please. I’m tired of always losing the connection and having to restart it over and over again

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