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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vancouver, BC 1
Mississauga, ON 5
Toronto, ON 13
Gatineau, QC 1
London, ON 2
Québec, QC 1
Montréal, QC 2
Cambridge, ON 1
Brampton, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • RDJennie
    Jennie Addario (@RDJennie) reported

    @startca Is this the customer #?

  • DerekStrelioff
    Derek Strelioff (@DerekStrelioff) reported

    @MGirash @beisan @startca I'd second them. No issues with speed, throttling, caps, etc. Only downtimes were network-wide from the big ISP's they use, but their customer service was always clear about communicating it.

  • MoonIitPhoenix
    Phoenix (@MoonIitPhoenix) reported

    @startca down in my Ottawa area for at least an hour now and a half now.

  • geebs1983
    Jordan (@geebs1983) reported

    @startca @NeilDowsonPEC IF YOU SIGN UP FOR WELFARE SERVICE YOU GET WELFARE SERVCE. DODGE THIS GARBAGE, WELFARE SERVICE. When it works it's fine, when it doesn't they just blame the customer, or Rogers, or the Tooth Fairy, anything to get you off the phone.

  • KoreanPersuasi1
    Korean Persuasion (@KoreanPersuasi1) reported

    @startca internet outage in Brantford? Since 10am

  • DobsCarbon
    CarbonDobsOfficial (B42Empire) (@DobsCarbon) reported

    Thank for bullshit customer service for the last 5 years @startca but your HOUR wait times to get through to billing and nothing but connection issues EVERY MONTH I'm done **** you guys

  • RenewTheOANOW
    Gremlin | Save The OA (@RenewTheOANOW) reported

    @Kylede7 @startca It's been going down like 4 times a day for me

  • MarikaLaidlaw
    Marika (@MarikaLaidlaw) reported from London, Ontario

    @startca are there any know issues with internet downtown London? I cannot connect even after a reboot.

  • MarikaLaidlaw
    Marika (@MarikaLaidlaw) reported from London, Ontario

    @startca any known issues downtown London (Ridout and Albert area)? My internet keeps cutting in and out.

  • geebs1983
    Jordan (@geebs1983) reported

    @startca You had your chance to help me but instead stood me up twice causing me to miss work, meaning I didn't get paid for those days. I no longer want your help, I now just want to make sure everyone knows what a terrible service this is and the even worse customer service provided.

  • accounttaken2
    accounttaken (@accounttaken2) reported

    @GeroldSecr61410 @startca For me as well tonight, it’s terrible.

  • ariana_agarcia
    아리아나 (@ariana_agarcia) reported

    @startca can you fix your service in Hamilton please. I’m tired of always losing the connection and having to restart it over and over again

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • F8TheUncreator
    Ty (@F8TheUncreator) reported

    @startca you guys need to figure out a way too let us know the service is down and an estimated time it's coming back on, paying for services that don't work on a regular basis is not what anyone wants. If it's an issue with the lines you rent, time too look at new lines to run.

  • sxc234
    Sam (@sxc234) reported

    @startca is there an outage in Toronto today?

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