Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 41 |
| London, ON | 9 |
| Kitchener, ON | 4 |
| Hamilton, ON | 3 |
| Cornwall, ON | 2 |
| Montréal, QC | 2 |
| Brampton, ON | 1 |
| Guelph, ON | 1 |
| Southwold, ON | 1 |
| Maple, ON | 1 |
| Mississauga, ON | 1 |
| North York, ON | 1 |
| Orillia, ON | 1 |
| Pont-Rouge, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@candu_scuba) reported
@startca service lost in Ottawa.
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Tom S
(@tomtsp) reported
@startca We do not have fibre service at our location, still on cable service. And I was told that was no ETA for fibre in the neighbourhood.
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ML Oz
(@machinelearnopz) reported
@startca internet has been out since late Wednesday here in Toronto :(. Support has been called twice with promises made to send someone out. Just sent you a support email from your site and this tweet. I need the services restored to work from home please 🙏🏾
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jujub
(@msjewlz29) reported
Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me an increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help
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DeJeez
(@Dejeez) reported
@outagelive No "may", @startca is definitely down and they're not even responding.
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Carolina Dobrowolska
(@CDobrowolska) reported
@HashtagKyle @VirginPlus Chec to see if @startca supports your area. I've had them for years and have received fantastic customer service.
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Cody Anderson
(@CAnderson___) reported
@startca internet down in Barrie
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Jayson Mackenzie
(@JaysonMackenzie) reported
@startca Have there been any disruptions in the Sarnia area? I've been having bad internet all morning
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Korean Persuasion
(@KoreanPersuasi1) reported
@startca I think Twitter DM services are not working
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Mark Hrycyshyn
(@hershx) reported
@startca Any issues reported in the Etobicoke area, as my Internet has been down for about the last 30 minutes, even after a power cycle of the modem.
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Eamon O'Flynn
(@EamonOFlynn) reported
@startca Our internet just stopped working. Is there an outage in Kitchener?
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bluedesolation 푸른쓸쓸함
(@bluedesolation) reported
@nadtwit @startca I am in Burlington and am having issues.
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LaserGuy. Follow me & I Follow Back
(@GunFarce) reported
@startca @MoonIitPhoenix Same in Alcona innisfil off 2 or three times now and been down steady since10:30. I can see the modem lights when it goes down. So I know when it come up.. no voip or internet
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Ricardo Barros Lourenço
(@rblourenco) reported
from
Hamilton, Ontario
Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.
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Korean Persuasion
(@KoreanPersuasi1) reported
@startca internet outage in Brantford? Since 10am
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