Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 16 |
| Brampton, ON | 3 |
| Montréal, QC | 2 |
| Cambridge, ON | 2 |
| Hamilton, ON | 2 |
| Vaughan, ON | 1 |
| Kitchener, ON | 1 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
| North York, ON | 1 |
| London, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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MJ Gardner
(@WebDivaMJ) reported
@startca And now it's back. What fantastic service!
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Jordan
(@geebs1983) reported
@startca @NeilDowsonPEC YOU AREN'T HELPFUL, why should I waste hours and hours of my time when you no showed me 3 times. I've canceled your garbage service and I'll be making sure that everyone I know will know exactly how garbage your service is. DODGE THIS CRAP SERVICE!
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Jordan
(@geebs1983) reported
@beisan The worst internet I have ever had is @startca .... Technical support are nice but useless, they can't fix anything you couldn't fix yourself and when a problem happens they blame Rogers. They stood me up twice for service apt's without letting me know and still no fix.
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Ty
(@F8TheUncreator) reported
@startca you guys need to figure out a way too let us know the service is down and an estimated time it's coming back on, paying for services that don't work on a regular basis is not what anyone wants. If it's an issue with the lines you rent, time too look at new lines to run.
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Olee
(@Olee22090047) reported
@startca is the absolute worst ISP out there. Their service is constantly failing, they double charge you and offer a refund then don't give it when you agree. They are ignoring me and holding my money ransom. Have proof
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Christopher Edge
(@ChrisEdgeMusic) reported
@startca do you have issues in Niagara region? My upload speed of 20mbs is far off that mark at 670kbps.
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Johnny LaRue
(@JohnnyLaRue_) reported
@startca is the internet down in Orangeville? What's going on?
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Paradigm Shift
(@_log1n_) reported
@startca Pulling 192.168.100.0/24 addresses from start cable modem. Atypical. Dhcp server down?
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Jordan
(@geebs1983) reported
@startca @Olee22090047 This is the BS I'm talking about ppl. If you need help all they can do is suggest you power cycle your equipment. Otherwise they blame the customer or rogers, they'd blame the easter bunny if they through you'd accept it. 3 times I was no showed by a tech WORTHLESS WELFAR SERVICE
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아리아나
(@ariana_agarcia) reported
@startca can you fix your service in Hamilton please. I’m tired of always losing the connection and having to restart it over and over again
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Jaclyn Kamenar
(@JKamenar) reported
@startca switching internet services. I am tired of the unstable internet speeds. I am now paying 70 bucks a month for poor performance. I have found a new provider with better speeds and 20/month less. Thank you #Oxio
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Jordan
(@geebs1983) reported
@startca @NeilDowsonPEC IF YOU SIGN UP FOR WELFARE SERVICE YOU GET WELFARE SERVCE. DODGE THIS GARBAGE, WELFARE SERVICE. When it works it's fine, when it doesn't they just blame the customer, or Rogers, or the Tooth Fairy, anything to get you off the phone.
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Sherri
(@sherr_mac) reported
@startca is there an outage tonight? Ours is off, using data right now
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Tanya Park
(@tanneramma) reported
@startca is there a known outage in St.Thomas?
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Jordan
(@geebs1983) reported
@NeilDowsonPEC @startca @startca does suck, after months of no support, no help, useless staff I finally decided to pull the plug on this welfare garbage service. The cable literally disconnected at the pole 2 weeks ago, its been lying on my lawn and they still haven't fixed it. DODGE THIS **** SERVICE!
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