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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 13
Ottawa, ON 1
Montréal, QC 3
Vancouver, BC 1
Mississauga, ON 5
Gatineau, QC 1
London, ON 2
Québec, QC 1
Cambridge, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmycanuck
    Jim Squires is probably on fire 🔥 (@jimmycanuck) reported

    Just tried to call @cogeco to ask a basic pricing question as I try to help my mother-in-law with her wifi, and was told that their modem rental pricing isn’t standardized?!? What in the holy hell?! ENDLESSLY glad I switched to @startca years ago.

  • Dejeez
    DeJeez (@Dejeez) reported

    @outagelive No "may", @startca is definitely down and they're not even responding.

  • phuzzeeoyster
    adam (@phuzzeeoyster) reported

    @startca is there an issue with fiber service in London on

  • geebs1983
    Jordan (@geebs1983) reported

    @startca @NeilDowsonPEC IF YOU SIGN UP FOR WELFARE SERVICE YOU GET WELFARE SERVCE. DODGE THIS GARBAGE, WELFARE SERVICE. When it works it's fine, when it doesn't they just blame the customer, or Rogers, or the Tooth Fairy, anything to get you off the phone.

  • eduquette313
    Eric Duquette (@eduquette313) reported

    @startca last night spent 2 hours and 13 mins on phone waiting someone. Then it hit 9pm snd it hung up. I called 30 mins waited this morning and had to leave for work because i couldnt do work last night because no internet. Now been on hold currently 30 mins waiting. Help me

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • geebs1983
    Jordan (@geebs1983) reported

    @startca @NeilDowsonPEC YOU AREN'T HELPFUL, why should I waste hours and hours of my time when you no showed me 3 times. I've canceled your garbage service and I'll be making sure that everyone I know will know exactly how garbage your service is. DODGE THIS CRAP SERVICE!

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • T_Maniac13
    a little alternative, don’t you think? 🏳️‍🌈 (@T_Maniac13) reported

    @startca Are you experiencing an outage in Southern Ontario right now?

  • stevequinton
    Steve Quinton (@stevequinton) reported

    @startca And again? Seems like our internet is down again

  • bluedesolation
    bluedesolation 푸른쓸쓸함 (@bluedesolation) reported

    @nadtwit @startca I am in Burlington and am having issues.

  • Magickalhack
    Magickalhack - Glory to the 331st (@Magickalhack) reported

    Hey @startca, you guys really need to bring back 24h tech support. 8 am to 9 pm is not sufficient. Hell, 5-6 reps would be all you would need. Even if it was just live chat for the other 11 ******* hours of the day. If my internet [my only source of entertainment] goes down... 1/

  • phronk
    Phronk / https://mastodon.online/@Phronk (@phronk) reported

    @startca Any issues around the Adelaide & Oxford area? It’s been super slow for about 24 hours.

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

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