Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 43 |
| Mississauga, ON | 4 |
| Brampton, ON | 3 |
| Vancouver, BC | 1 |
| Cambridge, ON | 2 |
| Montréal, QC | 2 |
| North Bay, ON | 1 |
| Peel, ON | 1 |
| Laval, QC | 1 |
| St. Thomas, ON | 1 |
| Richmond Hill, ON | 1 |
| North York, ON | 1 |
| Ancaster, ON | 1 |
| Toronto county, ON | 1 |
| Ottawa, ON | 2 |
| London, ON | 1 |
| Hamilton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Gremlin | Save The OA (@RenewTheOANOW) reported@startca Internets been down 3 times a day in GTA
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Sensi Original (@SensiOriginal) reported@startca hey guys are you having an issue in the Cambridge area? Our internet went out about an hour ago and I already did the typical stuff to get it working and it’s still just blinking downstream symbol.
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Mark Hrycyshyn (@hershx) reported@startca Any issues reported in the Etobicoke area, as my Internet has been down for about the last 30 minutes, even after a power cycle of the modem.
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Tom S (@tomtsp) reported@startca getting connectivity issues with cable service since middle of last week. Any idea why it is happening?
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Ohor78 (@ohor78) reported@startca Internet has been down all day in London
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Ty (@F8TheUncreator) reported@startca you guys need to figure out a way too let us know the service is down and an estimated time it's coming back on, paying for services that don't work on a regular basis is not what anyone wants. If it's an issue with the lines you rent, time too look at new lines to run.
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Sam (@sxc234) reported@startca is there an outage in Toronto today?
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Bess Hamilton (@bess_p_hamilton) reported@startca Is there currently an outage in the Komoka area?
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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LaserGuy. NO DMs (@GunFarce) reported@startca My digital phone service is no longer "registered" for some reason. Been on hold over an hour now. wtf?
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Alison Young (@ally_young81) reported@startca Can you also look into Sportsnet 1? Channel 407? The audio is fine, but the streaming pauses and then rapidly catches up every few minutes. We find that sportsnet and sometimes the TSN channels have this issue. No others.