Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 16 |
| Brampton, ON | 3 |
| Montréal, QC | 2 |
| Cambridge, ON | 2 |
| Hamilton, ON | 2 |
| Vaughan, ON | 1 |
| Kitchener, ON | 1 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
| North York, ON | 1 |
| London, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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MGD🇨🇦
(@MGD43507122) reported
@startca Will Start be offering a credit for the outage, as Rogers is doing?
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Darian Roy
(@DarianRoy1) reported
@startca any updates on the upcoming bills to those who were effected by the Rogers outage?
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J Scherba aka Gov
(@governorjs) reported
@startca Should there be any problems now? Still tv seems very unstable?
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Barbara-Anne Elstone
(@mynameisasong_) reported
@startca is there an outage in the Peterborough area???
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Squiggle
(@StupidGiant) reported
@startca Are there network issues in burlington?
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Penny Crosley
(@PennyCrosley12) reported
@startca None right now i still have no internet from the outage...
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Robert Mayo
(@robtmayo) reported
@startca I still mis CNN. How much longer before your issue is resolved?
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Alen Peric
(@_alenperic) reported
Between getting my DSL cost jacked up one month into service and signing up for a new house with @startca and getting a call 30 minutes later that they don't actually service the house that their website said they do, this company has been absolute garbage to deal with.
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what’s in a name
(@thatstheone01) reported
@startca Why have we STILL not received any email communication about the outage from you guys?! I get that it was a rogers issue but some acknowledgement would have been kind. Are your customers going to receive any compensation?
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Dol Lan
(@DolLang1975) reported
@CP24 What does that literally equate to in #dollars and #cents. How are smaller companies like the Southwestern service provider @Startca that piggyback on @Rogers how will they reimburse customers & how timely will this all happen.
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Warren Riffel
(@londonguy1977) reported
@startca are there any reported outages in east London my internet went down about 7mins ago. I only have 2 lights on modem one solid green and one flashing green. I already did reset on modem and router same result.
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Tripti Ninan
(@ttninan) reported
@startca Glad we are reconnected! Will we be receiving a credit for the time the internet was down? Rogers is providing 5 days of credit to its customers.
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Slicemage
(@slicemage) reported
@startca None of the above interestingly - I mainly use a desktop computer with a wireless adapter because there's no good way of running ethernet in my ancient townhouse, and powerline is slow.
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Chris Guglielmelli
(@guglio08) reported
@MushPortobello @startca If you pay for service and that service isn't provided, you should be refunded. Period.
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Alexander.D
(@RAlexanderD) reported
@BryanPassifiume @RogersHelps I've been a huge fan of the level of customer service I have received over the years from @startca (sub off Rogers I know) however call centre LOCAL, never a long cue, and nothing but friendly helpful assistance. Also have referral program. Please PM for email.
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