Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:

Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Toronto, ON | 65 |
London, ON | 9 |
Brampton, ON | 9 |
Québec, QC | 7 |
Cambridge, ON | 6 |
Montréal, QC | 5 |
Mississauga, ON | 5 |
Brantford, ON | 4 |
Kitchener, ON | 4 |
Barrie, ON | 3 |
Hamilton, ON | 3 |
Windsor, ON | 2 |
Woodbridge, ON | 2 |
Greater Sudbury, ON | 2 |
Ottawa, ON | 2 |
Schomberg, ON | 1 |
Winnipeg, MB | 1 |
Whitby, ON | 1 |
Innisfil, ON | 1 |
Dundas, ON | 1 |
Selkirk, MB | 1 |
Woodstock, ON | 1 |
Chatham, ON | 1 |
Otter Lake, QC | 1 |
Acton, ON | 1 |
North York, ON | 1 |
Scarborough, ON | 1 |
Maple, ON | 1 |
Guelph, ON | 1 |
Lindsay, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Tamara (@tamara_b84) reported
@startca @Rogers @RogersHelps I can but I don't see the point...I spent the morning on the phone with technical support who told me there is nothing Start can do until tomorrow morning. It was a Rogers technician that disconnected my internet.
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Jason (@JEGonc) reported
@WrayAJ @startca Come on, Start. Give us a damn heads up!
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Sensi Original (@SensiOriginal) reported
@startca hey guys are you having an issue in the Cambridge area? Our internet went out about an hour ago and I already did the typical stuff to get it working and it’s still just blinking downstream symbol.
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Jaclyn Kamenar (@JKamenar) reported
@startca @oxio_internet We should need very little support if you provided good quality and reliable internet. It used to be good a couple of yrs ago. I don’t know happened to you guys. I hope you are aware that your reputation is no longer a good one.
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Brandon Eedy (@BrandonEedy519) reported
@startca Why are you selling out to Telus and not saying anything? Will cancel my account immediately
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Jayson Mackenzie (@JaysonMackenzie) reported
@startca Have there been any disruptions in the Sarnia area? I've been having bad internet all morning
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Tamara (@tamara_b84) reported
Neither @rogers and @startca will get a technician here to fix my internet after a @Rogers technician disconnected my NON-direct Rogers line while hooking up another unit's internet until tomorrow morning. Both seem to think its acceptable to make us go without internet....
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acid (@acid1911) reported
@startca can't believe I used to like you guys. You're a joke and an absolute disgrace. Start SUCKS
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Olee (@Olee22090047) reported
@startca literally using my cell phone data at home because your service and customer service is an absolute joke.
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Jennie Addario (@RDJennie) reported
@startca Is this the customer #?
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Olee (@Olee22090047) reported
@jayme_wild @startca Same. They are the worst out there and keep getting worse for more money. Doesn't help that they're customer service is just as bad
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Mike Safari (@MikeSafariMusic) reported
@startca Any update on the outage in Mississauga? Connection has been flapping for about 4 hours now and when I spoke to support around 10am, they couldn't find anything identifying an outage but the guy suspected there would be one soon.
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Korean Persuasion (@KoreanPersuasi1) reported
@startca I think Twitter DM services are not working
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Jaclyn Kamenar (@JKamenar) reported
@startca switching internet services. I am tired of the unstable internet speeds. I am now paying 70 bucks a month for poor performance. I have found a new provider with better speeds and 20/month less. Thank you #Oxio
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아리아나 (@ariana_agarcia) reported
@startca can you fix your service in Hamilton please. I’m tired of always losing the connection and having to restart it over and over again