Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 14 |
| Montréal, QC | 4 |
| Ottawa, ON | 1 |
| Vancouver, BC | 1 |
| Mississauga, ON | 4 |
| Gatineau, QC | 1 |
| London, ON | 1 |
| Québec, QC | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Micah ⚽🚲 (@mfg81) reported@startca Hey, got busy at work. Power cycle on modem did fix. Ty
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Olee (@Olee22090047) reportedDO NOT USE @startca. Their product is awful and their customer service is even worse. Looking at you A. Kelleher-Lizotte and Emilie C. WORST ISP out there
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Christopher Edge (@ChrisEdgeMusic) reported@startca do you have issues in Niagara region? My upload speed of 20mbs is far off that mark at 670kbps.
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Jaclyn Kamenar (@JKamenar) reported@startca switching internet services. I am tired of the unstable internet speeds. I am now paying 70 bucks a month for poor performance. I have found a new provider with better speeds and 20/month less. Thank you #Oxio
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Keep Left (@steve_ca2002) reported@startca You might want to brush the snow off that old dish, it's a pretty bad connection Monday Nov. 14.
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Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, OntarioDo you know what's the worse in watching #FIFAWorldCup with @startca? Is that the signal is so delayed (about a minute and a half) that my in-laws are able to voice message us from whatsapp the telling about the goal/offside #bra #sui
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Christopher Lewis (@SaltedCashews) reported@geebs1983 @beisan @startca Ran into same, but lines were Rogers. On the Start side, I get Tier 3 help. She spent days narrowing down very odd and specific issues, and even tried to 'fudged reports to get Rogers out twice to tweak things - which worked. Love Start overall, but can't wait for their fibre.
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Gremlin | Save The OA (@RenewTheOANOW) reported@Kylede7 @startca It's been going down like 4 times a day for me
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Olee (@Olee22090047) reported@startca absolutely the worst isp out there. Customer service included. Almost a hundred a month and without exaggeration, cant watch a single video online without it buffering multiple times. Finally had enough
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Shane Zeagman (@ItsShaZam) reported@startca Is your service down in Hamilton?
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https://mas.to/@hungryhamont (@HungryHamOnt) reported@startca No internet in Burlington right now. Do you have an outage?
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Chirvan Edross 🔥 (@cedross) reported@startca gets purchased by Telus then all of a sudden there are issues. Coincidence...
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acid (@acid1911) reported@startca can't believe I used to like you guys. You're a joke and an absolute disgrace. Start SUCKS
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Jaclyn Kamenar (@JKamenar) reported@startca @oxio_internet We should need very little support if you provided good quality and reliable internet. It used to be good a couple of yrs ago. I don’t know happened to you guys. I hope you are aware that your reputation is no longer a good one.
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Jennie Addario (@RDJennie) reported@startca Is there an outage in Hamilton? My internet is suddenly spotty - keeps connecting/reconnecting.
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