Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 17 |
| Montréal, QC | 3 |
| London, ON | 3 |
| North York, ON | 2 |
| Brampton, ON | 2 |
| Cambridge, ON | 2 |
| Hamilton, ON | 2 |
| Milton, ON | 1 |
| Midland, ON | 1 |
| Mississauga, ON | 1 |
| Strathroy, ON | 1 |
| Calgary, AB | 1 |
| Ottawa, ON | 1 |
| St. Thomas, ON | 1 |
| Ajax, ON | 1 |
| Vaughan, ON | 1 |
| Kitchener, ON | 1 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Phoenix
(@MoonIitPhoenix) reported
@startca down in my Ottawa area for at least an hour now and a half now.
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ML Oz
(@machinelearnopz) reported
@startca internet has been out since late Wednesday here in Toronto :(. Support has been called twice with promises made to send someone out. Just sent you a support email from your site and this tweet. I need the services restored to work from home please 🙏🏾
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jujub
(@msjewlz29) reported
Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me another increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help
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KatesChaos🤪
(@KatesChaos) reported
@startca @chachee1976 Yes. We understand that. You missed the sarcasm…about how we expect utter **** LIKE we ALWAYS got when we were with the BIG guys. It’s why we were with lil guys. Now you’re BIG GUYS, we expect utter **** LIKE BIG GUYS ALWAYS SERVED US. #yaclearnow
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KatesChaos🤪
(@KatesChaos) reported
@startca @chachee1976 Yes. We aren’t dumb. To be clear for you though: We’ve had service with the BIG GUYS and it was utter BS service and customer service. We chose lil guy because of that. Now lil guy is BIG GUY and so we wonder and ask, should we expect more BS like the BIG GUYS serve? We think YES
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Gremlin | Save The OA
(@RenewTheOANOW) reported
@startca Internets been down 3 times a day in GTA
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Kyle de
(@Kylede7) reported
@startca Just went down in Strathroy, for the 4th time in 2 days
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Gremlin | Save The OA
(@RenewTheOANOW) reported
@Kylede7 @startca It's been going down like 4 times a day for me
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Gremlin | Save The OA
(@RenewTheOANOW) reported
@sxc234 @startca It's been losing internet 3 times a day ever since tells took over it sucks now, been looking elsewhere that's not Bell or Roger's. If u find any let me know.
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Steve Quinton
(@stevequinton) reported
@startca And again? Seems like our internet is down again
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Tyson Moore
(@das_wonderkin) reported
@startca I’m still down, reboot didn’t work, I’m trying it again right now
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Librarians Are Rad
(@RatherBeGulfing) reported
@startca Is the website having issues? Can't get the prices for internet packages that I know are offered at an address
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Joshua Stark
(@joshuajstark88) reported
@startca Internet down in westmount London area since 1 pm. Any updates?
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Gothic Demon
(@xxGothicDemonxx) reported
@startca I’ve already tried all the trouble shooting
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Justin Ross
(@Two_damn_tall) reported
@startca service down in london......again
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