Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mississauga, ON | 4 |
| Toronto, ON | 42 |
| Brampton, ON | 3 |
| Vancouver, BC | 1 |
| Cambridge, ON | 2 |
| Montréal, QC | 2 |
| North Bay, ON | 1 |
| Peel, ON | 1 |
| Laval, QC | 1 |
| St. Thomas, ON | 1 |
| Richmond Hill, ON | 1 |
| North York, ON | 1 |
| Ancaster, ON | 1 |
| Toronto county, ON | 1 |
| Ottawa, ON | 2 |
| London, ON | 1 |
| Hamilton, ON | 1 |
| Barrie, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron R (@TweetsFromAaron) reported@ValerieRemark @RogersHelps @startca My problem was resolved by restarting my modem
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CarbonDobsOfficial (B42Empire) (@DobsCarbon) reportedThank for bullshit customer service for the last 5 years @startca but your HOUR wait times to get through to billing and nothing but connection issues EVERY MONTH I'm done **** you guys
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Eric Duquette (@eduquette313) reported@startca last night spent 2 hours and 13 mins on phone waiting someone. Then it hit 9pm snd it hung up. I called 30 mins waited this morning and had to leave for work because i couldnt do work last night because no internet. Now been on hold currently 30 mins waiting. Help me
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Christopher Edge (@ChrisEdgeMusic) reported@startca do you have issues in Niagara region? My upload speed of 20mbs is far off that mark at 670kbps.
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adam (@phuzzeeoyster) reported@startca is there an issue with fiber service in London on
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LaserGuy. NO DMs (@GunFarce) reported@startca My digital phone service is no longer "registered" for some reason. Been on hold over an hour now. wtf?
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Shadowheart (@shadowheart927) reported@startca is there an outage in Kingston?
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Sherri (@sherr_mac) reported@startca is there an outage tonight? Ours is off, using data right now
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Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, OntarioHey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.
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Chirvan Edross 🔥 (@cedross) reported@startca gets purchased by Telus then all of a sudden there are issues. Coincidence...
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Jennie Addario (@RDJennie) reported@startca Is there an outage in Hamilton? My internet is suddenly spotty - keeps connecting/reconnecting.
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_wild_abandon (@_wild_abandon) reported@startca having issues with no internet. Is there an outage in downtown Toronto? I called your customer service line and the gentleman was less then helpful.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Jason (@JEGonc) reported@WrayAJ @startca Come on, Start. Give us a damn heads up!
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts