Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 46 |
| London, ON | 3 |
| Brampton, ON | 5 |
| Kemptville, ON | 1 |
| Hamilton, ON | 1 |
| Vancouver, BC | 2 |
| Nepean, ON | 1 |
| North York, ON | 1 |
| Milton, ON | 1 |
| Toronto county, ON | 1 |
| Mississauga, ON | 3 |
| Cambridge, ON | 2 |
| Montréal, QC | 2 |
| North Bay, ON | 1 |
| Peel, ON | 1 |
| Laval, QC | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Olee (@Olee22090047) reportedDO NOT USE @startca. Their product is awful and their customer service is even worse. Looking at you A. Kelleher-Lizotte and Emilie C. WORST ISP out there
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NorsuAcres (@NorsuAcres) reported@RogersHelps @TELUS and @startca CCTS complaint incoming.
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Ty (@F8TheUncreator) reported@startca you guys need to figure out a way too let us know the service is down and an estimated time it's coming back on, paying for services that don't work on a regular basis is not what anyone wants. If it's an issue with the lines you rent, time too look at new lines to run.
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_wild_abandon (@_wild_abandon) reported@startca having issues with no internet. Is there an outage in downtown Toronto? I called your customer service line and the gentleman was less then helpful.
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BK (@ReadABook05) reported@startca any eta on service restoration in London?
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Tyson Moore (@das_wonderkin) reported@startca I’m still down, reboot didn’t work, I’m trying it again right now
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bluedesolation 푸른쓸쓸함 (@bluedesolation) reported@nadtwit @startca I am in Burlington and am having issues.
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Librarians Are Rad (@RatherBeGulfing) reported@startca Is the website having issues? Can't get the prices for internet packages that I know are offered at an address
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Kyle de (@Kylede7) reported@startca Just went down in Strathroy, for the 4th time in 2 days
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Dave (@candu_scuba) reported@startca service lost in Ottawa.
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Tom S (@tomtsp) reported@startca We do not have fibre service at our location, still on cable service. And I was told that was no ETA for fibre in the neighbourhood.
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Joshua Stark (@joshuajstark88) reported@startca Internet down in westmount London area since 1 pm. Any updates?
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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OGFTB (@ogFTB) reported@startca my internet has been down all day, it connects to every device but will not load, you app says weak signal, and I’ve been on hold for 2 hours. Yet when I access your site there is 0 notice about outages. Safe to say there’s an issue no ?
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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