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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 4
Toronto, ON 12
Ottawa, ON 1
Vancouver, BC 1
Mississauga, ON 5
Gatineau, QC 1
London, ON 1
Québec, QC 1
Cambridge, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamBalanquit
    Adam B 🇨🇦 (@AdamBalanquit) reported

    @startca Anyone else having connection issues in Toronto?

  • ally_young81
    Alison Young (@ally_young81) reported

    @startca just wondering if there’s an issue with Sportsnet Ontario? We’d like to watch the Leaf game, but the channel will no load. Every other channel is fine.

  • mypinkjeep
    Elle🦩🇨🇦 (@mypinkjeep) reported

    .@RogersHelps Hey Rogers, when are we going to see a refund for the interrupted service from the summer? My ISP is waiting to hear from you. @startca

  • bluedesolation
    bluedesolation 푸른쓸쓸함 (@bluedesolation) reported

    @nadtwit @startca I am in Burlington and am having issues.

  • Olee22090047
    Olee (@Olee22090047) reported

    @startca literally using my cell phone data at home because your service and customer service is an absolute joke.

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • High_Fivez
    FIVEZ (@High_Fivez) reported

    @startca My internet has gone out earlier today and has yet to come back online, do you have any information about this issue on your end? possible outage?

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    @pozpiggy86 @startca @Rogers Nothing went down on me today. :( I'm sad. ;)

  • JohnnyLaRue_
    Johnny LaRue (@JohnnyLaRue_) reported

    @startca @NeilDowsonPEC Is the internet down in Orangeville??

  • eduquette313
    Eric Duquette (@eduquette313) reported

    @startca last night spent 2 hours and 13 mins on phone waiting someone. Then it hit 9pm snd it hung up. I called 30 mins waited this morning and had to leave for work because i couldnt do work last night because no internet. Now been on hold currently 30 mins waiting. Help me

  • JaysonMackenzie
    Jayson Mackenzie (@JaysonMackenzie) reported

    @startca Have there been any disruptions in the Sarnia area? I've been having bad internet all morning

  • geebs1983
    Jordan (@geebs1983) reported

    @startca @NeilDowsonPEC IF YOU SIGN UP FOR WELFARE SERVICE YOU GET WELFARE SERVCE. DODGE THIS GARBAGE, WELFARE SERVICE. When it works it's fine, when it doesn't they just blame the customer, or Rogers, or the Tooth Fairy, anything to get you off the phone.

  • F8TheUncreator
    Ty (@F8TheUncreator) reported

    @startca you guys need to figure out a way too let us know the service is down and an estimated time it's coming back on, paying for services that don't work on a regular basis is not what anyone wants. If it's an issue with the lines you rent, time too look at new lines to run.

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