Start.ca

Start.ca Outage Map

The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 19
Montréal, QC 4
London, ON 3
North York, ON 2
Brampton, ON 2
Cambridge, ON 2
Brantford, ON 1
Belleville, ON 1
Oakville, ON 1
Milton, ON 1
Midland, ON 1
Mississauga, ON 1
Strathroy, ON 1
Calgary, AB 1
Ottawa, ON 1
St. Thomas, ON 1
Ajax, ON 1
Vaughan, ON 1
Kitchener, ON 1
Scarborough, ON 1
Vancouver, BC 1
Hamilton, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • RatherBeGulfing Librarians Are Rad (@RatherBeGulfing) reported

    @startca Is the website having issues? Can't get the prices for internet packages that I know are offered at an address

  • xxGothicDemonxx Gothic Demon (@xxGothicDemonxx) reported

    @startca I’ve already tried all the trouble shooting

  • MoonIitPhoenix Phoenix (@MoonIitPhoenix) reported

    @startca Internet at my mom's place in Ottawa keeps going down randomly (3rd time today), very unreliable. Any reason for this?

  • GunFarce LaserGuy. Follow me & I Follow Back (@GunFarce) reported

    @startca @MoonIitPhoenix Same in Alcona innisfil off 2 or three times now and been down steady since10:30. I can see the modem lights when it goes down. So I know when it come up.. no voip or internet

  • MoonIitPhoenix Phoenix (@MoonIitPhoenix) reported

    @startca down in my Ottawa area for at least an hour now and a half now.

  • Dejeez DeJeez (@Dejeez) reported

    @outagelive No "may", @startca is definitely down and they're not even responding.

  • virginia_ridley Virginia Ridley (@virginia_ridley) reported

    Anyone else in #ldnont on @startca experiencing an outage?

  • jkrider_ John Krider (@jkrider_) reported

    @startca Internetting seems slow lately. In mississausage . any slow things happen?

  • CDobrowolska Carolina Dobrowolska (@CDobrowolska) reported

    @HashtagKyle @VirginPlus Chec to see if @startca supports your area. I've had them for years and have received fantastic customer service.

  • machinelearnopz ML Oz (@machinelearnopz) reported

    @startca internet has been out since late Wednesday here in Toronto :(. Support has been called twice with promises made to send someone out. Just sent you a support email from your site and this tweet. I need the services restored to work from home please 🙏🏾

  • das_wonderkin Tyson Moore (@das_wonderkin) reported

    @startca I’m still down, reboot didn’t work, I’m trying it again right now

  • bluedesolation bluedesolation 푸른쓸쓸함 (@bluedesolation) reported

    @nadtwit @startca I am in Burlington and am having issues.

  • stevequinton Steve Quinton (@stevequinton) reported

    @startca And again? Seems like our internet is down again

  • mmabhoy1888 mmabhoy (@mmabhoy1888) reported

    @startca I have no internet in milton Ontario, is there an outage that you're aware of?

  • msjewlz29 jujub (@msjewlz29) reported

    Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me an increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help

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