Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 27 |
| London, ON | 4 |
| Montréal, QC | 3 |
| Courtice, ON | 2 |
| Cambridge, ON | 2 |
| Ottawa, ON | 2 |
| Brantford, ON | 1 |
| Belleville, ON | 1 |
| Oakville, ON | 1 |
| Milton, ON | 1 |
| Midland, ON | 1 |
| Mississauga, ON | 1 |
| Strathroy, ON | 1 |
| Calgary, AB | 1 |
| North York, ON | 1 |
| St. Thomas, ON | 1 |
| Ajax, ON | 1 |
| Vaughan, ON | 1 |
| Kitchener, ON | 1 |
| Brampton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Suzanne C
(@SudioC) reported
@paulvt @startca I’ve had Acanac in the past and it was not reliable at all. Anytime there was an issue it was days before someone got back to me. It was years ago, and super reasonably priced.There service may be better now. Unlikely it could be worse
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Korean Persuasion
(@KoreanPersuasi1) reported
@startca internet outage in Brantford? Since 10am
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Tom S
(@tomtsp) reported
@startca getting connectivity issues with cable service since middle of last week. Any idea why it is happening?
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Mark Hrycyshyn
(@hershx) reported
@startca Any issues reported in the Etobicoke area, as my Internet has been down for about the last 30 minutes, even after a power cycle of the modem.
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MJ Gardner
(@WebDivaMJ) reported
@startca And now it's back. What fantastic service!
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Jaclyn Kamenar
(@JKamenar) reported
@startca switching internet services. I am tired of the unstable internet speeds. I am now paying 70 bucks a month for poor performance. I have found a new provider with better speeds and 20/month less. Thank you #Oxio
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Korean Persuasion
(@KoreanPersuasi1) reported
@startca I think Twitter DM services are not working
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jayme.wild
(@jayme_wild) reported
Seriously. @startca is absolute garbage. I’ve been a customer since October and now on my 15th outage. Why oh why did I leave Teksavvy
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Jayson Mackenzie
(@JaysonMackenzie) reported
@startca Have there been any disruptions in the Sarnia area? I've been having bad internet all morning
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a little alternative, don’t you think? 🏳️🌈
(@T_Maniac13) reported
@startca Are you experiencing an outage in Southern Ontario right now?
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Mike Safari
(@MikeSafariMusic) reported
@startca Any update on the outage in Mississauga? Connection has been flapping for about 4 hours now and when I spoke to support around 10am, they couldn't find anything identifying an outage but the guy suspected there would be one soon.
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acid
(@acid1911) reported
@startca can't believe I used to like you guys. You're a joke and an absolute disgrace. Start SUCKS
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_wild_abandon
(@_wild_abandon) reported
@startca having issues with no internet. Is there an outage in downtown Toronto? I called your customer service line and the gentleman was less then helpful.
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Jennie Addario
(@RDJennie) reported
@startca Is there an outage in Hamilton? My internet is suddenly spotty - keeps connecting/reconnecting.
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Olee
(@Olee22090047) reported
@startca literally using my cell phone data at home because your service and customer service is an absolute joke.
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