Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 13 |
| Montréal, QC | 4 |
| Ottawa, ON | 1 |
| Vancouver, BC | 1 |
| Mississauga, ON | 5 |
| Gatineau, QC | 1 |
| London, ON | 1 |
| Québec, QC | 1 |
| Cambridge, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Kyle de (@Kylede7) reported@startca Just went down in Strathroy, for the 4th time in 2 days
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Joshua Stark (@joshuajstark88) reported@startca Internet down in westmount London area since 1 pm. Any updates?
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accounttaken (@accounttaken2) reported@GeroldSecr61410 @startca For me as well tonight, it’s terrible.
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jayme.wild (@jayme_wild) reportedSeriously. @startca is absolute garbage. I’ve been a customer since October and now on my 15th outage. Why oh why did I leave Teksavvy
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Dave (@candu_scuba) reported@startca service lost in Ottawa.
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Olee (@Olee22090047) reported@jayme_wild @startca Same. They are the worst out there and keep getting worse for more money. Doesn't help that they're customer service is just as bad
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BK (@ReadABook05) reported@startca any eta on service restoration in London?
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Elle🦩🇨🇦 (@mypinkjeep) reported.@RogersHelps Hey Rogers, when are we going to see a refund for the interrupted service from the summer? My ISP is waiting to hear from you. @startca
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Gremlin | Save The OA (@RenewTheOANOW) reported@startca Internets been down 3 times a day in GTA
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jujub (@msjewlz29) reportedHi friends 👋🏻 My modem is no longer working & @startca wants to charge me an increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help
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Paradigm Shift (@_log1n_) reported@startca Pulling 192.168.100.0/24 addresses from start cable modem. Atypical. Dhcp server down?
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Mike Stankovic (@Serbtastic) reported@startca it looks like internet just went down in Stoney Creek, possibly weather related?
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Shadowheart (@shadowheart927) reported@startca is there an outage in Kingston?