Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gatineau, QC | 1 |
| London, ON | 4 |
| Québec, QC | 1 |
| Montréal, QC | 2 |
| Toronto, ON | 22 |
| Cambridge, ON | 1 |
| Mississauga, ON | 2 |
| Brampton, ON | 3 |
| Kemptville, ON | 1 |
| Hamilton, ON | 1 |
| Vancouver, BC | 2 |
| Nepean, ON | 1 |
| North York, ON | 1 |
| Milton, ON | 1 |
| Toronto county, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
-
StickinMind (@stickinmind) reported@startca service lost Ottawa Upland area
-
Jordan (@geebs1983) reported@startca This is the worst internet on the planet, if you want to stream, play a video game, play in a casino, watch music on youtube, work from home or preform any other task that requires constant internet than this is not the product for you.
-
Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
-
asbest0s (@asbest0s) reportedWhen are @Bell_Support or @startca going to offer residential fibre in downtown #ldnont? You’d think with their physical stations near/in the core this would be yesterday’s news. Appears they are OK with letting @Rogers have all the gigabit service money.
-
accounttaken (@accounttaken2) reported@GeroldSecr61410 @startca For me as well tonight, it’s terrible.
-
Olee (@Olee22090047) reported@startca literally using my cell phone data at home because your service and customer service is an absolute joke.
-
ErrorFindingID (@ErrorFindingID) reported@startca hi there. It says there the service is currently having issues in some areas of Toronto? Just want to confirm if just me or there is some outages
-
LaserGuy. NO DMs (@GunFarce) reported@startca My digital phone service is no longer "registered" for some reason. Been on hold over an hour now. wtf?
-
Jaclyn Kamenar (@JKamenar) reported@startca @oxio_internet We should need very little support if you provided good quality and reliable internet. It used to be good a couple of yrs ago. I don’t know happened to you guys. I hope you are aware that your reputation is no longer a good one.
-
Christopher Edge (@ChrisEdgeMusic) reported@startca do you have issues in Niagara region? My upload speed of 20mbs is far off that mark at 670kbps.
-
Korean Persuasion (@KoreanPersuasi1) reported@startca I think Twitter DM services are not working
-
LewdlandGaming (@Lewdlandgaming) reported@startca We've had technicians out, called Multiple times, you can't or just won't fix it. Not even bothering to give you another chance were switching next week
-
Aaron R (@TweetsFromAaron) reported@ValerieRemark @RogersHelps @startca My problem was resolved by restarting my modem
-
JD55 (@JD5513) reportedHey @startca, we've been trying to get our Internet service back up and running. However, we've been unable to contact anyone to come out and assist for the past few days. Been in hold multiple times with no help for 2 hours each time
-
Marika (@MarikaLaidlaw) reported from London, Ontario@startca any known issues downtown London (Ridout and Albert area)? My internet keeps cutting in and out.