Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 60 |
| London, ON | 10 |
| Kitchener, ON | 6 |
| Montréal, QC | 3 |
| Cornwall, ON | 2 |
| Southwold, ON | 1 |
| Hamilton, ON | 1 |
| Maple, ON | 1 |
| Mississauga, ON | 1 |
| North York, ON | 1 |
| Orillia, ON | 1 |
| Pont-Rouge, QC | 1 |
| Peterborough, ON | 1 |
| Strathroy, ON | 1 |
| Oshawa, ON | 1 |
| Gatineau, QC | 1 |
| Calgary, AB | 1 |
| Orangeville, ON | 1 |
| St. Thomas, ON | 1 |
| Brampton, ON | 1 |
| Nipigon, ON | 1 |
| Woodbridge, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Gothic Demon
(@xxGothicDemonxx) reported
@startca I’ve already tried all the trouble shooting
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Gremlin | Save The OA
(@RenewTheOANOW) reported
@Kylede7 @startca It's been going down like 4 times a day for me
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KatesChaos🤪
(@KatesChaos) reported
@startca @chachee1976 Yes. We understand that. You missed the sarcasm…about how we expect utter **** LIKE we ALWAYS got when we were with the BIG guys. It’s why we were with lil guys. Now you’re BIG GUYS, we expect utter **** LIKE BIG GUYS ALWAYS SERVED US. #yaclearnow
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Bess Hamilton
(@bess_p_hamilton) reported
@startca Is there currently an outage in the Komoka area?
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Gremlin | Save The OA
(@RenewTheOANOW) reported
@sxc234 @startca It's been losing internet 3 times a day ever since tells took over it sucks now, been looking elsewhere that's not Bell or Roger's. If u find any let me know.
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OGFTB
(@ogFTB) reported
@startca my internet has been down all day, it connects to every device but will not load, you app says weak signal, and I’ve been on hold for 2 hours. Yet when I access your site there is 0 notice about outages. Safe to say there’s an issue no ?
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KatesChaos🤪
(@KatesChaos) reported
@startca @chachee1976 Yes. We aren’t dumb. To be clear for you though: We’ve had service with the BIG GUYS and it was utter BS service and customer service. We chose lil guy because of that. Now lil guy is BIG GUY and so we wonder and ask, should we expect more BS like the BIG GUYS serve? We think YES
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Kyle de
(@Kylede7) reported
@startca Just went down in Strathroy, for the 4th time in 2 days
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CarbonDobsOfficial (B42Empire)
(@DobsCarbon) reported
Thank for bullshit customer service for the last 5 years @startca but your HOUR wait times to get through to billing and nothing but connection issues EVERY MONTH I'm done **** you guys
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LaserGuy. NO DMs
(@GunFarce) reported
@startca My digital phone service is no longer "registered" for some reason. Been on hold over an hour now. wtf?
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Sam
(@sxc234) reported
@startca is there an outage in Toronto today?
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Virginia Ridley
(@virginia_ridley) reported
Anyone else in #ldnont on @startca experiencing an outage?
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Tyson Moore
(@das_wonderkin) reported
@startca I’m still down, reboot didn’t work, I’m trying it again right now
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Joshua Stark
(@joshuajstark88) reported
@startca Internet down in westmount London area since 1 pm. Any updates?
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HOTTKRAP
(@HOT_KRAP) reported
@startca 1 hour and 2 minutes waiting for tech support, brutal.
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