Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 16 |
| Niagara Falls, ON | 1 |
| Vancouver, BC | 2 |
| Montréal, QC | 2 |
| Ottawa, ON | 1 |
| Mississauga, ON | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Gremlin | Save The OA (@RenewTheOANOW) reported@Kylede7 @startca It's been going down like 4 times a day for me
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Jordan (@geebs1983) reported@startca @NeilDowsonPEC How many times do I have to call? 3 tech's no show, 3 days of missed work & I still have a cable lying on my lawn. How many times should I miss work? How much time should I spend on the phone with your tech "support"? No offer to compensate me but my full bill keeps rolling in.
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HOTTKRAP (@HOT_KRAP) reported@startca 1 hour and 2 minutes waiting for tech support, brutal.
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Phoenix (@MoonIitPhoenix) reported@startca Internet at my mom's place in Ottawa keeps going down randomly (3rd time today), very unreliable. Any reason for this?
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jujub (@msjewlz29) reportedHi friends 👋🏻 My modem is no longer working & @startca wants to charge me another increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Olee (@Olee22090047) reported@startca why does my internet disconnect every 5 mins and when it does work, its slow as molasses
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Virginia Ridley (@virginia_ridley) reportedAnyone else in #ldnont on @startca experiencing an outage?
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Brandon Eedy (@BrandonEedy519) reported@startca Why are you selling out to Telus and not saying anything? Will cancel my account immediately
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Adam B 🇨🇦 (@AdamBalanquit) reported@startca Anyone else having connection issues in Toronto?
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ML Oz (@machinelearnopz) reported@startca internet has been out since late Wednesday here in Toronto :(. Support has been called twice with promises made to send someone out. Just sent you a support email from your site and this tweet. I need the services restored to work from home please 🙏🏾
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MJ Gardner (@WebDivaMJ) reported@startca And now it's back. What fantastic service!
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Jason (@JEGonc) reported@WrayAJ @startca Come on, Start. Give us a damn heads up!
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live rn (@mareinator) reportedme: the connectivity disruption is directly effecting my income @RogersHelps: are you watching twitch on the app or in a browser @TekSavvyNetwork or @startca would never treat me like this 🤪🤪🤪🤪🤪 plz tell me ur coming to rural Ontario soon 😣😭
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Jennie Addario (@RDJennie) reported@startca Is this the customer #?
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