Start.ca

Start.ca Outage Map

The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 42
London, ON 9
Kitchener, ON 5
Hamilton, ON 2
Cornwall, ON 2
Montréal, QC 2
Brampton, ON 1
Guelph, ON 1
Southwold, ON 1
Maple, ON 1
Mississauga, ON 1
North York, ON 1
Orillia, ON 1
Pont-Rouge, QC 1
Peterborough, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported

    @startca Using a service such as CloudflareDNS or OpenDNS can even make it better and take it to the next level.

  • websnappers David (@websnappers) reported

    @startca Is there an outage in the Cornwall area? We haven't had internet access for at least an hour.

  • 13tcc13 tcc (@13tcc13) reported

    @startca is there issues going on with vdsl internet? Just stopped working.

  • mikesmoniz MisanthropicHumanist (@mikesmoniz) reported

    @GabrielCPinto @startca I don’t game so I can’t speak to speeds regarding that, but have no issues using streaming services with them ie Netflix Disney+, Amazon prime. I actually have their IPTV service as well and I’m quite happy with it

  • Gooni3Gamess GooNi3Games (@Gooni3Gamess) reported

    @iamajavajunkie @startca St Thomas aswell. The service has been so bad this last year, I don't believe there is any other choice but to switch... Honestly why are we dealing with start when they use Rogers lines and we have to wait on Rogers to answer before start answers lmao.

  • caraquilts Cara Donnelly🌻 (@caraquilts) reported

    Anyone else having @startca issues this weekend?

  • undauntedscion A'teya @ 6.2 (@undauntedscion) reported

    @startca so it says connected but nothing is loading, the constant issues with my internet connection is getting beyond frustrating

  • steve_ca2002 Keep Left (@steve_ca2002) reported

    @startca Fix CNN.

  • large116 Tony Rajotte (@large116) reported

    @startca Hey Support. Get a message that START TV service is not responding. Tried a reset of all the equipment but still getting the message. Any reports of issues in London?

  • Gooni3Gamess GooNi3Games (@Gooni3Gamess) reported

    @startca You guys going to inform your customers what's going on or what? 2 days now sporadic internet. No answers in DMS or support chat. Pathetic support services. Also if anyone else sees this I'm currently looking for a new provider that will support its customers!

  • juddrnaut Amanda Judd (@juddrnaut) reported

    @startca is there an outage in East York? Haven't been able to get internet for nearly an hour, router has been restarted and appears to be fine.

  • candu_scuba Dave (@candu_scuba) reported

    @startca Did all the updates, restarted, rebooted and reset. Still having major buffering problems. Never been this bad.

  • ronthetvtech Ron (@ronthetvtech) reported from Central Elgin, Ontario

    @startca All you need is a bigger dish or possibly a feed horn rotation to fix the problem. But if your looking int alternative sources perhaps you could look into sourcing Newsnation and BBC news. You can never have enough news sources and you defenetly don’t have enough !

  • stillkvl kvl (he/they) (@stillkvl) reported

    @vasta @startca I get it. And we all have bad days. I would just hate for the overall customer service to go a specific direction.

  • lisastylgrlecho LisaStyleGirl's Echo (@lisastylgrlecho) reported

    RT lisastylegirl "Disappointing @startca. Very disappointing. Bad @cnn on #USMidtermElections night. #poor"

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