Start.ca

Start.ca Outage Map

The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

Less
More

start-ca Hero Image

Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 57
London, ON 10
Kitchener, ON 6
Cornwall, ON 2
Montréal, QC 2
Guelph, ON 1
Southwold, ON 1
Hamilton, ON 1
Maple, ON 1
Mississauga, ON 1
North York, ON 1
Orillia, ON 1
Pont-Rouge, QC 1
Peterborough, ON 1
Strathroy, ON 1
Oshawa, ON 1
Gatineau, QC 1
Calgary, AB 1
Orangeville, ON 1
St. Thomas, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • BAMBO_TV Cazz Bham (@BAMBO_TV) reported

    @startca Internet is out in Ottawa Valley. Tried calling tech support as a previous tweet said. Only get a busy signal.

  • Fyrekrakr73 Red® 🇨🇦 (@Fyrekrakr73) reported

    @startca is this another outage ? Southcrest In #ldnont

  • thejodylang Jody Lang (@thejodylang) reported

    @startca cable internet in Orleans/Ottawa appears to be down. Modem can't seem to find a connection after a reboot. Any outages atm? 🤔

  • mariamatilde69 SimplyMaria (@mariamatilde69) reported

    @startca having issues with internet dropping constantly this morning. Are you aware? Rebooted modem and nothing, still having issues. Or is just me ?

  • JordLee25 Jordan (@JordLee25) reported

    @startca No thanks. The past 3 times this has happened, I call but you can't fix it over the phone, so I have to schedule a tech to come over. By the evening, the issue's resolved, so I have to call back and cancel the tech only to hear that "yes there was an outage in your area earlier".

  • adarlin Andrea (@adarlin) reported

    @startca Will we be receiving a credit for the 3 day outage last month? Nothing different on my bill today

  • CheekyOtter16 CheekyOtter16 (@CheekyOtter16) reported

    @startca my internet is crap today! Can’t load videos, buffering on 20 minute shows…what’s going on?!

  • shuffel8 terry riley (@shuffel8) reported

    @startca Please fix my internet! I am in Hamilton and the service is done. I turned it off and on again.

  • Cdn_SupahFly CanadianSupahFly (@Cdn_SupahFly) reported from St. Catharines, Ontario

    @startca @HumaneSocietyLM Terrible puns aside, happy #InternationalCatDay 🙃

  • 2sidesof49 2sidesof49 (@2sidesof49) reported

    @startca What happend to our outage credit?

  • tedrampart Trev McNaughton (@tedrampart) reported

    @startca internet down in wortley area for me, tried power cycling twice but no go. Any knowledge of what's going on?

  • MGD43507122 MGD🇨🇦 (@MGD43507122) reported

    @startca service has been down for over 2 hours. SW London N6K area. Update please.

  • tedrampart Trev McNaughton (@tedrampart) reported

    @startca If you power cycle the modem 3 times in front of a mirror, a Rogers tech will appear! All jokes aside, I'm back up and running! Looks like there was issues at the box on the street.

  • robtmayo Robert Mayo (@robtmayo) reported

    @startca CNN Is down again? It’s hard to believe that this is so difficult. When will it be fixed?

  • aaron_robb Aaron Robb (@aaron_robb) reported

    @startca Our internet is down, and your site is down. Where can we see any status updates?

Map Check Current Status