Start.ca

Start.ca Outage Map

The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 23
London, ON 4
Montréal, QC 3
Brampton, ON 2
Brantford, ON 1
Belleville, ON 1
Oakville, ON 1
Milton, ON 1
Midland, ON 1
Mississauga, ON 1
Strathroy, ON 1
Calgary, AB 1
North York, ON 1
Ottawa, ON 1
St. Thomas, ON 1
Ajax, ON 1
Vaughan, ON 1
Kitchener, ON 1
Cambridge, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • PennyCrosley12 Penny Crosley (@PennyCrosley12) reported

    @startca None right now i still have no internet from the outage...

  • guglio08 Chris Guglielmelli (@guglio08) reported

    @MushPortobello @startca If you pay for service and that service isn't provided, you should be refunded. Period.

  • RAlexanderD Alexander.D (@RAlexanderD) reported

    @BryanPassifiume @RogersHelps I've been a huge fan of the level of customer service I have received over the years from @startca (sub off Rogers I know) however call centre LOCAL, never a long cue, and nothing but friendly helpful assistance. Also have referral program. Please PM for email.

  • MatthewSutton40 MatthewSutton40 (@MatthewSutton40) reported

    @startca i have been having issues accessing amazon prime video. I have rebooted my home router and modem and the issue is still happening.

  • steve_ca2002 Keep Left (@steve_ca2002) reported

    @startca Hey Start! Did you forget to pay the bill @ CNN? More rate increases and less service AGAIN!

  • forgedcosmos Tia ✰ She/Her ✰ 🏳️‍⚧️ (@forgedcosmos) reported

    Does anyone know if there is another @startca / rogers outage? Internet keeps dropping (and reconnecting so far hopefully) but kind of annoying lol

  • londonguy1977 Warren Riffel (@londonguy1977) reported

    @startca are there any reported outages in east London my internet went down about 7mins ago. I only have 2 lights on modem one solid green and one flashing green. I already did reset on modem and router same result.

  • HelloGlamorous JoJo. (@HelloGlamorous) reported

    @startca love that despite the 3 day outage my bill was $15 higher than normal lmao

  • mynameisasong_ Barbara-Anne Elstone (@mynameisasong_) reported

    @startca is there an outage in the Peterborough area???

  • ronthetvtech Ron (@ronthetvtech) reported from Central Elgin, Ontario

    @startca Ok CNN has now been down for over a week . It was down before the big Rogers fiasco. How about either some of that transparency we have herd so much about or some actual news or effort regarding this outage. This has happened before please tell us what’s really happening!

  • MaikurrTo Michael To (@MaikurrTo) reported

    @startca @Cdn_SupahFly Hi I second this issue, my connection is faulty and I'm having trouble at work. I am connected via ethernet cable, so it's not a wireless issue.

  • slicemage Slicemage (@slicemage) reported

    @startca None of the above interestingly - I mainly use a desktop computer with a wireless adapter because there's no good way of running ethernet in my ancient townhouse, and powerline is slow.

  • robtmayo Robert Mayo (@robtmayo) reported

    @startca I still mis CNN. How much longer before your issue is resolved?

  • DolLang1975 Dol Lan (@DolLang1975) reported

    @CP24 What does that literally equate to in #dollars and #cents. How are smaller companies like the Southwestern service provider @Startca that piggyback on @Rogers how will they reimburse customers & how timely will this all happen.

  • crazyintrovert_ Meghan Smart (@crazyintrovert_) reported

    @startca is wifi down jn London area again? Have not been able to connect all day

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