Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 16 |
| Cambridge, ON | 2 |
| Brampton, ON | 2 |
| Hamilton, ON | 2 |
| London, ON | 2 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
| North York, ON | 1 |
| Montréal, QC | 1 |
| Guelph, ON | 1 |
| Kitchener, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Sensi Original
(@SensiOriginal) reported
@startca hey guys are you having an outage right now? I’ve rest my network and still no internet.
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Ron
(@ronthetvtech) reported
from
Central Elgin, Ontario
@startca Instead of doing these dumb quizzes why don’t you fix CNN!!!!!!
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Mike Brack
(@Mbrock070) reported
@startca Having internet outage issues - can you please update us on twitter?
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ԋҽx
(@LorcanDuval) reported
@startca My wifi is down and cutting in and out in London
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Andrea
(@adarlin) reported
@startca Will we be receiving a credit for the 3 day outage last month? Nothing different on my bill today
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Cazz Bham
(@BAMBO_TV) reported
@startca Did you read my message?! Obvs not! It was out, came back an hour later and I couldn’t get through to tech support as it was only a busy signal. BOOOO!!!
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Terk the Drunk
(@TerkyBacon14) reported
@startca so I can't log into my account, with the saved information on my phone. Lost internet. Contact you via DM and am told to use live chat. Live chat unavailable for tech support.🙃 Let's hope it's back before I start work, since I work from home. 😵💫
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CheekyOtter16
(@CheekyOtter16) reported
@startca my internet is crap today! Can’t load videos, buffering on 20 minute shows…what’s going on?!
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JoJo.
(@HelloGlamorous) reported
@startca my network keeps dropping and your website is giving connection refused
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Cazz Bham
(@BAMBO_TV) reported
@startca Internet is out in Ottawa Valley. Tried calling tech support as a previous tweet said. Only get a busy signal.
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MGD🇨🇦
(@MGD43507122) reported
@startca Ironic that this ad is running when service is down in SW London N6K. Over 2 hours, coming up on 3
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Jordan
(@JordLee25) reported
@startca No thanks. The past 3 times this has happened, I call but you can't fix it over the phone, so I have to schedule a tech to come over. By the evening, the issue's resolved, so I have to call back and cancel the tech only to hear that "yes there was an outage in your area earlier".
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Trev McNaughton
(@tedrampart) reported
@startca If you power cycle the modem 3 times in front of a mirror, a Rogers tech will appear! All jokes aside, I'm back up and running! Looks like there was issues at the box on the street.
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three raccoons apart
(@smashwalters) reported
@startca is the internet down for L1S?
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2sidesof49
(@2sidesof49) reported
@startca Was expecting a few dollars credit based on outage last month given that Rogers gave a 5 day credit to their customers.
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