Start.ca

Start.ca Outage Map

The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 17
Montréal, QC 3
London, ON 3
North York, ON 2
Brampton, ON 2
Cambridge, ON 2
Oakville, ON 1
Milton, ON 1
Midland, ON 1
Mississauga, ON 1
Strathroy, ON 1
Calgary, AB 1
Ottawa, ON 1
St. Thomas, ON 1
Ajax, ON 1
Vaughan, ON 1
Kitchener, ON 1
Scarborough, ON 1
Vancouver, BC 1
Hamilton, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported

    @startca Using a service such as CloudflareDNS or OpenDNS can even make it better and take it to the next level.

  • vasta Sameer Vasta (@vasta) reported

    @stillkvl @startca For what it’s worth, the precious service I’ve received from Start has been great. Maybe I just got the wrong person on the wrong day. Was just so dismayed by her lack of empathy and caring.

  • geebs1983 Jordan (@geebs1983) reported

    @AydaPublic @startca This is garbage service, I've been told a tech was coming twice and both times they stood me up without even a phone call.

  • caraquilts Cara Donnelly🌻 (@caraquilts) reported

    Anyone else having @startca issues this weekend?

  • steve_ca2002 Keep Left (@steve_ca2002) reported

    @startca Fix CNN.

  • mikesmoniz MisanthropicHumanist (@mikesmoniz) reported

    @GabrielCPinto @startca I don’t game so I can’t speak to speeds regarding that, but have no issues using streaming services with them ie Netflix Disney+, Amazon prime. I actually have their IPTV service as well and I’m quite happy with it

  • undauntedscion A'teya @ 6.2 (@undauntedscion) reported

    @startca so it says connected but nothing is loading, the constant issues with my internet connection is getting beyond frustrating

  • steve_ca2002 Keep Left (@steve_ca2002) reported

    @startca Hey! How's it going with that fix you promised for CNN? Your charging top dollar for a sub-standard product.

  • ronthetvtech Ron (@ronthetvtech) reported

    @startca How are you guys going to keep your fibre going when you still haven’t fixed the CNN interference problem? You have been supposedly switching to an alternative source since July!

  • MarthKoopa Marth Koopa (@MarthKoopa) reported

    @startca If I set up a new debit card payment, will my current bank withdrawal payments be cancelled or do I have to cancel that manually?

  • geebs1983 Jordan (@geebs1983) reported

    @startca I have had 2 restart my internet twice in the first 10 mins of walking up, and this is a daily thing. Yesterday we had to restart the internet 5 times. Start was supposed to send a tech twice, both times I was stood up without a call. "Customer service" is worthless, no help.

  • juddrnaut Amanda Judd (@juddrnaut) reported

    @startca is there an outage in East York? Haven't been able to get internet for nearly an hour, router has been restarted and appears to be fine.

  • lisastylegirl lisastylegirl (@lisastylegirl) reported

    Disappointing @startca. Very disappointing. Bad @cnn on #USMidtermElections night. #poor

  • geebs1983 Jordan (@geebs1983) reported

    @startca No, we've been over this, I no longer want your help. You could have helped me the 2 times I got stood up by your tech. Now...I just want to make sure everyone knows.

  • ronthetvtech Ron (@ronthetvtech) reported from Central Elgin, Ontario

    @startca All you need is a bigger dish or possibly a feed horn rotation to fix the problem. But if your looking int alternative sources perhaps you could look into sourcing Newsnation and BBC news. You can never have enough news sources and you defenetly don’t have enough !

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