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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 16
Niagara Falls, ON 1
Vancouver, BC 2
Montréal, QC 2
Ottawa, ON 1
Mississauga, ON 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • jayme_wild
    jayme.wild (@jayme_wild) reported

    Seriously. @startca is absolute garbage. I’ve been a customer since October and now on my 15th outage. Why oh why did I leave Teksavvy

  • ogFTB
    OGFTB (@ogFTB) reported

    @startca my internet has been down all day, it connects to every device but will not load, you app says weak signal, and I’ve been on hold for 2 hours. Yet when I access your site there is 0 notice about outages. Safe to say there’s an issue no ?

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • cedross
    Chirvan Edross 🔥 (@cedross) reported

    @startca gets purchased by Telus then all of a sudden there are issues. Coincidence...

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • MoonIitPhoenix
    Phoenix (@MoonIitPhoenix) reported

    @startca down in my Ottawa area for at least an hour now and a half now.

  • MarikaLaidlaw
    Marika (@MarikaLaidlaw) reported from London, Ontario

    @startca are there any know issues with internet downtown London? I cannot connect even after a reboot.

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    @pozpiggy86 @startca @Rogers Nothing went down on me today. :( I'm sad. ;)

  • George_Jungle67
    George Jungle (@George_Jungle67) reported

    @startca @ally_young81 TSN4 looks awful tonight

  • steve_ca2002
    Keep Left (@steve_ca2002) reported

    @startca What channels are down tonight? Just the Leafs game? Unbelievable

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • msjewlz29
    jujub (@msjewlz29) reported

    Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me an increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help

  • JKamenar
    Jaclyn Kamenar (@JKamenar) reported

    @startca switching internet services. I am tired of the unstable internet speeds. I am now paying 70 bucks a month for poor performance. I have found a new provider with better speeds and 20/month less. Thank you #Oxio

  • Olee22090047
    Olee (@Olee22090047) reported

    @startca literally using my cell phone data at home because your service and customer service is an absolute joke.

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