Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 28 |
| London, ON | 4 |
| Cambridge, ON | 3 |
| Oakville, ON | 2 |
| Courtice, ON | 2 |
| Ottawa, ON | 2 |
| Montréal, QC | 2 |
| Brampton, ON | 1 |
| Kitchener, ON | 1 |
| Markham, ON | 1 |
| Brantford, ON | 1 |
| Belleville, ON | 1 |
| Milton, ON | 1 |
| Midland, ON | 1 |
| Mississauga, ON | 1 |
| Strathroy, ON | 1 |
| Calgary, AB | 1 |
| North York, ON | 1 |
| St. Thomas, ON | 1 |
| Ajax, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Robb
(@aaron_robb) reported
@startca Our internet is down, and your site is down. Where can we see any status updates?
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Andrea
(@adarlin) reported
@startca Will we be receiving a credit for the 3 day outage last month? Nothing different on my bill today
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JoJo.
(@HelloGlamorous) reported
@startca my network keeps dropping and your website is giving connection refused
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terry riley
(@shuffel8) reported
@startca Internet down in Hamilton, red light on modem. Yes I turned it off and on again.
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Cazz Bham
(@BAMBO_TV) reported
@startca Did you read my message?! Obvs not! It was out, came back an hour later and I couldn’t get through to tech support as it was only a busy signal. BOOOO!!!
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Paradigm Shift
(@_log1n_) reported
@startca Any known issues for the Kingston area?
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Ron
(@ronthetvtech) reported
from
Central Elgin, Ontario
@startca Instead of doing these dumb quizzes why don’t you fix CNN!!!!!!
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ML
(@Danielml48) reported
@startca internet outage London Ontario for the last 2 hours
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Jaclyn Kamenar
(@JKamenar) reported
@CheekyOtter16 @startca My internet has been absolute garbage the last 2 weeks. Lagging, slow, cuts in and out. And my speed test is fine. Which means it’s a server problem. That’s you start. Get this crap together. Thinking about switching companies. The rates keep going up and the quality goes down
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ԋҽx
(@LorcanDuval) reported
@startca My wifi is down and cutting in and out in London
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Jordan
(@JordLee25) reported
@startca No thanks. The past 3 times this has happened, I call but you can't fix it over the phone, so I have to schedule a tech to come over. By the evening, the issue's resolved, so I have to call back and cancel the tech only to hear that "yes there was an outage in your area earlier".
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Zantheus
(@Zantheus1) reported
@startca internet down M4M. What's the issue?
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Rena 🦊 No ******* Thanks
(@RenaKunisaki) reported
@startca mine just lost signal for a few minutes (blinking DS light) but it's back up now
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Jody Lang
(@thejodylang) reported
@startca cable internet in Orleans/Ottawa appears to be down. Modem can't seem to find a connection after a reboot. Any outages atm? 🤔
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CanadianSupahFly
(@Cdn_SupahFly) reported
from
St. Catharines, Ontario
@startca @HumaneSocietyLM Terrible puns aside, happy #InternationalCatDay 🙃
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