Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 24 |
| London, ON | 4 |
| Hamilton, ON | 3 |
| Montréal, QC | 2 |
| Cornwall, ON | 2 |
| Cambridge, ON | 1 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
| North York, ON | 1 |
| Brampton, ON | 1 |
| Guelph, ON | 1 |
| Kitchener, ON | 1 |
| Southwold, ON | 1 |
| Maple, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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아리아나
(@ariana_agarcia) reported
@startca can you fix your service in Hamilton please. I’m tired of always losing the connection and having to restart it over and over again
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Brandon Eedy
(@BrandonEedy519) reported
@startca Why are you selling out to Telus and not saying anything? Will cancel my account immediately
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Jason
(@JEGonc) reported
@WrayAJ @startca Come on, Start. Give us a damn heads up!
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Tony Rajotte
(@large116) reported
@startca Hello Start, are there any issues in East London reported? Both internet & TV have dropped. Power-cycled all units but still no go?
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Johnny LaRue
(@JohnnyLaRue_) reported
@startca is the internet down in Orangeville? What's going on?
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MJ Gardner
(@WebDivaMJ) reported
@startca And now it's back. What fantastic service!
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Mike Safari
(@MikeSafariMusic) reported
@startca Any update on the outage in Mississauga? Connection has been flapping for about 4 hours now and when I spoke to support around 10am, they couldn't find anything identifying an outage but the guy suspected there would be one soon.
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Johnny LaRue
(@JohnnyLaRue_) reported
@startca @NeilDowsonPEC Is the internet down in Orangeville??
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Suzanne C
(@SudioC) reported
@paulvt @startca I’ve had Acanac in the past and it was not reliable at all. Anytime there was an issue it was days before someone got back to me. It was years ago, and super reasonably priced.There service may be better now. Unlikely it could be worse
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Aaron R
(@TweetsFromAaron) reported
@ValerieRemark @RogersHelps @startca My problem was resolved by restarting my modem
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Jennie Addario
(@RDJennie) reported
@startca Is this the customer #?
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Jordan
(@geebs1983) reported
@startca @NeilDowsonPEC IF YOU SIGN UP FOR WELFARE SERVICE YOU GET WELFARE SERVCE. DODGE THIS GARBAGE, WELFARE SERVICE. When it works it's fine, when it doesn't they just blame the customer, or Rogers, or the Tooth Fairy, anything to get you off the phone.
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Tamara
(@tamara_b84) reported
Neither @rogers and @startca will get a technician here to fix my internet after a @Rogers technician disconnected my NON-direct Rogers line while hooking up another unit's internet until tomorrow morning. Both seem to think its acceptable to make us go without internet....
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Olee
(@Olee22090047) reported
@jayme_wild @startca Same. They are the worst out there and keep getting worse for more money. Doesn't help that they're customer service is just as bad
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Marika
(@MarikaLaidlaw) reported
from
London, Ontario
@startca any known issues downtown London (Ridout and Albert area)? My internet keeps cutting in and out.
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