Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 19 |
| Montréal, QC | 4 |
| London, ON | 3 |
| North York, ON | 2 |
| Brampton, ON | 2 |
| Cambridge, ON | 2 |
| Brantford, ON | 1 |
| Belleville, ON | 1 |
| Oakville, ON | 1 |
| Milton, ON | 1 |
| Midland, ON | 1 |
| Mississauga, ON | 1 |
| Strathroy, ON | 1 |
| Calgary, AB | 1 |
| Ottawa, ON | 1 |
| St. Thomas, ON | 1 |
| Ajax, ON | 1 |
| Vaughan, ON | 1 |
| Kitchener, ON | 1 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
| Hamilton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Librarians Are Rad
(@RatherBeGulfing) reported
@startca Is the website having issues? Can't get the prices for internet packages that I know are offered at an address
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Gothic Demon
(@xxGothicDemonxx) reported
@startca I’ve already tried all the trouble shooting
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Phoenix
(@MoonIitPhoenix) reported
@startca Internet at my mom's place in Ottawa keeps going down randomly (3rd time today), very unreliable. Any reason for this?
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LaserGuy. Follow me & I Follow Back
(@GunFarce) reported
@startca @MoonIitPhoenix Same in Alcona innisfil off 2 or three times now and been down steady since10:30. I can see the modem lights when it goes down. So I know when it come up.. no voip or internet
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Phoenix
(@MoonIitPhoenix) reported
@startca down in my Ottawa area for at least an hour now and a half now.
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DeJeez
(@Dejeez) reported
@outagelive No "may", @startca is definitely down and they're not even responding.
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Virginia Ridley
(@virginia_ridley) reported
Anyone else in #ldnont on @startca experiencing an outage?
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John Krider
(@jkrider_) reported
@startca Internetting seems slow lately. In mississausage . any slow things happen?
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Carolina Dobrowolska
(@CDobrowolska) reported
@HashtagKyle @VirginPlus Chec to see if @startca supports your area. I've had them for years and have received fantastic customer service.
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ML Oz
(@machinelearnopz) reported
@startca internet has been out since late Wednesday here in Toronto :(. Support has been called twice with promises made to send someone out. Just sent you a support email from your site and this tweet. I need the services restored to work from home please 🙏🏾
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Tyson Moore
(@das_wonderkin) reported
@startca I’m still down, reboot didn’t work, I’m trying it again right now
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bluedesolation 푸른쓸쓸함
(@bluedesolation) reported
@nadtwit @startca I am in Burlington and am having issues.
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Steve Quinton
(@stevequinton) reported
@startca And again? Seems like our internet is down again
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mmabhoy
(@mmabhoy1888) reported
@startca I have no internet in milton Ontario, is there an outage that you're aware of?
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jujub
(@msjewlz29) reported
Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me an increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help
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