Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 16 |
| Gatineau, QC | 1 |
| London, ON | 4 |
| Québec, QC | 1 |
| Montréal, QC | 2 |
| Cambridge, ON | 1 |
| Mississauga, ON | 1 |
| Brampton, ON | 2 |
| Kemptville, ON | 1 |
| Hamilton, ON | 1 |
| Vancouver, BC | 1 |
| Nepean, ON | 1 |
| North York, ON | 1 |
| Milton, ON | 1 |
| Toronto county, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua Stark (@joshuajstark88) reported@startca Internet down in westmount London area since 1 pm. Any updates?
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LewdlandGaming (@Lewdlandgaming) reported@startca We've had technicians out, called Multiple times, you can't or just won't fix it. Not even bothering to give you another chance were switching next week
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Phoenix (@MoonIitPhoenix) reported@startca down in my Ottawa area for at least an hour now and a half now.
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asbest0s (@asbest0s) reportedWhen are @Bell_Support or @startca going to offer residential fibre in downtown #ldnont? You’d think with their physical stations near/in the core this would be yesterday’s news. Appears they are OK with letting @Rogers have all the gigabit service money.
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Chris Goulard (@gadgetwizguy) reported from Orangeville, Ontario@startca when I call because the neighbourhood Internet keeps going up and down all afternoon, so a @Rogers issue AGAIN, do NOT tell me to reset my modem just put the damn ticket in. Whole area keeps going down. Just DO IT!!!
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a little alternative, don’t you think? 🏳️🌈 (@T_Maniac13) reported@startca Are you experiencing an outage in Southern Ontario right now?
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Jaclyn Kamenar (@JKamenar) reported@startca switching internet services. I am tired of the unstable internet speeds. I am now paying 70 bucks a month for poor performance. I have found a new provider with better speeds and 20/month less. Thank you #Oxio
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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LaserGuy. NO DMs (@GunFarce) reported@startca My digital phone service is no longer "registered" for some reason. Been on hold over an hour now. wtf?
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Suzanne C (@SudioC) reported@paulvt @startca I’ve had Acanac in the past and it was not reliable at all. Anytime there was an issue it was days before someone got back to me. It was years ago, and super reasonably priced.There service may be better now. Unlikely it could be worse
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DeJeez (@Dejeez) reported@outagelive No "may", @startca is definitely down and they're not even responding.
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Olee (@Olee22090047) reported@jayme_wild @startca Same. They are the worst out there and keep getting worse for more money. Doesn't help that they're customer service is just as bad
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Gremlin | Save The OA (@RenewTheOANOW) reported@sxc234 @startca It's been losing internet 3 times a day ever since tells took over it sucks now, been looking elsewhere that's not Bell or Roger's. If u find any let me know.
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Tony Rajotte (@large116) reported@startca Hello Start, are there any issues in East London reported? Both internet & TV have dropped. Power-cycled all units but still no go?
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MJ Gardner (@WebDivaMJ) reported@startca And now it's back. What fantastic service!