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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 14
Gatineau, QC 1
London, ON 3
Québec, QC 1
Montréal, QC 2
Cambridge, ON 1
Mississauga, ON 1
Brampton, ON 2
Kemptville, ON 1
Hamilton, ON 1
Vancouver, BC 1
Nepean, ON 1
North York, ON 1
Milton, ON 1
Toronto county, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • stvndxn
    Steven Dixon (@stvndxn) reported

    @startca any known issues in the midhurst (L4N) area? Internet has been down for an hour, modem can’t acquire downstream channels, wondering if it’s weather related or if I’m just lucky. :)

  • AdamBalanquit
    Adam B 🇨🇦 (@AdamBalanquit) reported

    @startca Service outage in Toronto?

  • das_wonderkin
    Tyson Moore (@das_wonderkin) reported

    @startca I’m still down, reboot didn’t work, I’m trying it again right now

  • msjewlz29
    jujub (@msjewlz29) reported

    Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me an increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help

  • geebs1983
    Jordan (@geebs1983) reported

    @startca I have multiple friends with this service that have complained about the same problems as I have. I don't know the severity of there intermittent issues but it does seem to indicate that this isn't isolated to me.

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • JohnnyLaRue_
    Johnny LaRue (@JohnnyLaRue_) reported

    @startca is the internet down in Orangeville? What's going on?

  • BrandonEedy519
    Brandon Eedy (@BrandonEedy519) reported

    @startca Why are you selling out to Telus and not saying anything? Will cancel my account immediately

  • mfg81
    Micah ⚽🚲 (@mfg81) reported

    @startca Hey, got busy at work. Power cycle on modem did fix. Ty

  • MoonIitPhoenix
    Phoenix (@MoonIitPhoenix) reported

    @startca down in my Ottawa area for at least an hour now and a half now.

  • JD5513
    JD55 (@JD5513) reported

    Hey @startca, we've been trying to get our Internet service back up and running. However, we've been unable to contact anyone to come out and assist for the past few days. Been in hold multiple times with no help for 2 hours each time

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • bluedesolation
    bluedesolation 푸른쓸쓸함 (@bluedesolation) reported

    @nadtwit @startca I am in Burlington and am having issues.

  • JayJohns14
    Jay Johnson (@JayJohns14) reported

    @startca @TELUSsupport sharing feedback that I never had to wait more than 10 minutes on hold prior to Telus purchasing and I'm currently at 1 hour and 52 minutes of being on hold...so much for friendly neighbourhood company

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

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