Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 15 |
| Brampton, ON | 3 |
| London, ON | 2 |
| Montréal, QC | 2 |
| Cambridge, ON | 2 |
| Hamilton, ON | 2 |
| Ottawa, ON | 1 |
| St. Thomas, ON | 1 |
| Ajax, ON | 1 |
| Vaughan, ON | 1 |
| Kitchener, ON | 1 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
| North York, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Sensi Original
(@SensiOriginal) reported
@startca hey guys are you having an issue in the Cambridge area? Our internet went out about an hour ago and I already did the typical stuff to get it working and it’s still just blinking downstream symbol.
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a little alternative, don’t you think? 🏳️🌈
(@T_Maniac13) reported
@startca Are you experiencing an outage in Southern Ontario right now?
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Lucas Crook
(@luccrook) reported
@startca don’t often watch MTV but something wrong with that channel. Resolution is wrong, screen is letterboxed and background audio is higher than main audio. Can’t hear what people are saying over the background music. Can this be fixed?
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Ricardo Barros Lourenço
(@rblourenco) reported
from
Hamilton, Ontario
Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.
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DeJeez
(@Dejeez) reported
@outagelive No "may", @startca is definitely down and they're not even responding.
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https://mas.to/@hungryhamont
(@HungryHamOnt) reported
@startca No internet in Burlington right now. Do you have an outage?
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jujub
(@msjewlz29) reported
Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me another increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help
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LaserGuy. Follow me & I Follow Back
(@GunFarce) reported
@startca @MoonIitPhoenix Same in Alcona innisfil off 2 or three times now and been down steady since10:30. I can see the modem lights when it goes down. So I know when it come up.. no voip or internet
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Olee
(@Olee22090047) reported
@jayme_wild @startca Same. They are the worst out there and keep getting worse for more money. Doesn't help that they're customer service is just as bad
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Tom S
(@tomtsp) reported
@startca getting connectivity issues with cable service since middle of last week. Any idea why it is happening?
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bluedesolation 푸른쓸쓸함
(@bluedesolation) reported
@nadtwit @startca I am in Burlington and am having issues.
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Tom S
(@tomtsp) reported
@startca We do not have fibre service at our location, still on cable service. And I was told that was no ETA for fibre in the neighbourhood.
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FIVEZ
(@High_Fivez) reported
@startca My internet has gone out earlier today and has yet to come back online, do you have any information about this issue on your end? possible outage?
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Jennie Addario
(@RDJennie) reported
@startca Is there an outage in Hamilton? My internet is suddenly spotty - keeps connecting/reconnecting.
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Korean Persuasion
(@KoreanPersuasi1) reported
@startca I think Twitter DM services are not working