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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 21
Toronto county, ON 1
Mississauga, ON 1
Ottawa, ON 3
London, ON 1
Hamilton, ON 1
Barrie, ON 1
Brampton, ON 1
Cambridge, ON 3
Kitchener, ON 1
Markham, ON 1
Oakville, ON 1
Courtice, ON 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • geebs1983
    Jordan (@geebs1983) reported

    @NeilDowsonPEC @startca @startca does suck, after months of no support, no help, useless staff I finally decided to pull the plug on this welfare garbage service. The cable literally disconnected at the pole 2 weeks ago, its been lying on my lawn and they still haven't fixed it. DODGE THIS **** SERVICE!

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • mfg81
    Micah ⚽🚲 (@mfg81) reported

    @startca Hey, got busy at work. Power cycle on modem did fix. Ty

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • stvndxn
    Steven Dixon (@stvndxn) reported

    @startca any known issues in the midhurst (L4N) area? Internet has been down for an hour, modem can’t acquire downstream channels, wondering if it’s weather related or if I’m just lucky. :)

  • T_Maniac13
    a little alternative, don’t you think? 🏳️‍🌈 (@T_Maniac13) reported

    @startca Are you guys having issues out in Dufferin County? My internet has been going in and out randomly since last night.

  • geebs1983
    Jordan (@geebs1983) reported

    @startca @NeilDowsonPEC IF YOU SIGN UP FOR WELFARE SERVICE YOU GET WELFARE SERVCE. DODGE THIS GARBAGE, WELFARE SERVICE. When it works it's fine, when it doesn't they just blame the customer, or Rogers, or the Tooth Fairy, anything to get you off the phone.

  • ally_young81
    Alison Young (@ally_young81) reported

    @startca Can you also look into Sportsnet 1? Channel 407? The audio is fine, but the streaming pauses and then rapidly catches up every few minutes. We find that sportsnet and sometimes the TSN channels have this issue. No others.

  • Olee22090047
    Olee (@Olee22090047) reported

    @startca why does my internet disconnect every 5 mins and when it does work, its slow as molasses

  • stevequinton
    Steve Quinton (@stevequinton) reported

    @startca And again? Seems like our internet is down again

  • SudioC
    Suzanne C (@SudioC) reported

    @paulvt @startca I’ve had Acanac in the past and it was not reliable at all. Anytime there was an issue it was days before someone got back to me. It was years ago, and super reasonably priced.There service may be better now. Unlikely it could be worse

  • msjewlz29
    jujub (@msjewlz29) reported

    Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me an increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • RDJennie
    Jennie Addario (@RDJennie) reported

    @startca Is there an outage in Hamilton? My internet is suddenly spotty - keeps connecting/reconnecting.

  • virginia_ridley
    Virginia Ridley (@virginia_ridley) reported

    Anyone else in #ldnont on @startca experiencing an outage?

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