Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Check Current Status
E-mail
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 25 |
| London, ON | 4 |
| Montréal, QC | 3 |
| Kitchener, ON | 2 |
| Cambridge, ON | 2 |
| Oakville, ON | 2 |
| Courtice, ON | 2 |
| Ottawa, ON | 2 |
| Markham, ON | 1 |
| Brantford, ON | 1 |
| Belleville, ON | 1 |
| Milton, ON | 1 |
| Midland, ON | 1 |
| Mississauga, ON | 1 |
| Strathroy, ON | 1 |
| Calgary, AB | 1 |
| North York, ON | 1 |
| St. Thomas, ON | 1 |
| Ajax, ON | 1 |
| Vaughan, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
-
Zantheus
(@Zantheus1) reported
@startca internet down M4M. What's the issue?
-
Vicki
(@the_vdo) reported
And it looks like the router is probably the issue. Ugh. (Thanks to Maria at @startca for the troubleshooting)
-
Cazz Bham
(@BAMBO_TV) reported
@startca Internet is out in Ottawa Valley. Tried calling tech support as a previous tweet said. Only get a busy signal.
-
The Narc Alert
(@AlertNarc) reported
@startca Your website is down and theres 30 callers ahead of me on the phone...Please tweet out some info to let us know what is happening
-
MGD🇨🇦
(@MGD43507122) reported
@startca @Danielml48 Can you not just tell me the outage has been resolved and reboot my modem? Not interested in waiting on hold
-
CanadianSupahFly
(@Cdn_SupahFly) reported
from
St. Catharines, Ontario
@startca @HumaneSocietyLM Terrible puns aside, happy #InternationalCatDay 🙃
-
three raccoons apart
(@smashwalters) reported
@startca is the internet down for L1S?
-
Paradigm Shift
(@_log1n_) reported
@startca Any known issues for the Kingston area?
-
MGD🇨🇦
(@MGD43507122) reported
@startca service has been down for over 2 hours. SW London N6K area. Update please.
-
MGD🇨🇦
(@MGD43507122) reported
@startca Ironic that this ad is running when service is down in SW London N6K. Over 2 hours, coming up on 3
-
The Narc Alert
(@AlertNarc) reported
@startca My internet is down AND I can even get your website to load when everything else can..Clearly there is an issue in Toronto?london?
-
Rena 🦊 No ******* Thanks
(@RenaKunisaki) reported
@startca mine just lost signal for a few minutes (blinking DS light) but it's back up now
-
Ron
(@ronthetvtech) reported
from
Central Elgin, Ontario
@startca Instead of doing these dumb quizzes why don’t you fix CNN!!!!!!
-
Vicki
(@the_vdo) reported
Still waiting to hear from @startca to see if there are any outages. Have re-started modem and router more than once. Still no internet at home (good thing I’m not working right now). All lights on modem, but are completely solid. What a pita.
-
Robert Mayo
(@robtmayo) reported
@startca CNN Is down again? It’s hard to believe that this is so difficult. When will it be fixed?
Check Current Status