Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 33 |
| London, ON | 5 |
| Montréal, QC | 3 |
| Hamilton, ON | 3 |
| Kitchener, ON | 3 |
| North York, ON | 2 |
| Cornwall, ON | 2 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
| Brampton, ON | 1 |
| Guelph, ON | 1 |
| Southwold, ON | 1 |
| Maple, ON | 1 |
| Mississauga, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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LewdlandGaming
(@Lewdlandgaming) reported
@startca We've had technicians out, called Multiple times, you can't or just won't fix it. Not even bothering to give you another chance were switching next week
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live rn
(@mareinator) reported
me: the connectivity disruption is directly effecting my income @RogersHelps: are you watching twitch on the app or in a browser @TekSavvyNetwork or @startca would never treat me like this 🤪🤪🤪🤪🤪 plz tell me ur coming to rural Ontario soon 😣😭
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David
(@websnappers) reported
@startca Is there an outage in the Cornwall area? We haven't had internet access for at least an hour.
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Keep Left
(@steve_ca2002) reported
@startca Fix CNN.
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Keep Left
(@steve_ca2002) reported
@startca What channels are down tonight? Just the Leafs game? Unbelievable
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Amanda Judd
(@juddrnaut) reported
@startca is there an outage in East York? Haven't been able to get internet for nearly an hour, router has been restarted and appears to be fine.
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LisaStyleGirl's Echo
(@lisastylgrlecho) reported
RT lisastylegirl "Disappointing @startca. Very disappointing. Bad @cnn on #USMidtermElections night. #poor"
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Jordan
(@geebs1983) reported
@startca This is the worst internet on the planet, if you want to stream, play a video game, play in a casino, watch music on youtube, work from home or preform any other task that requires constant internet than this is not the product for you.
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Shaun Rollo
(@SRollo91) reported
@startca once again, there are issues with the internet being down. This is a very common occurrence with you. Why is there an issue again?
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Tia ✰ She/Her ✰ 🏳️⚧️
(@sophiefosters) reported
My internet went down (for the second time) so I called support. The gentlemen was amazing and helpful. I hoped to share the love,by the time I made it back to my computer my internet had once again crashed. I love @startca and I usually have no complaints but come on 😭
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lisastylegirl
(@lisastylegirl) reported
Disappointing @startca. Very disappointing. Bad @cnn on #USMidtermElections night. #poor
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Ron
(@ronthetvtech) reported
@startca How are you guys going to keep your fibre going when you still haven’t fixed the CNN interference problem? You have been supposedly switching to an alternative source since July!
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Elle🦩🇨🇦
(@mypinkjeep) reported
.@RogersHelps Hey Rogers, when are we going to see a refund for the interrupted service from the summer? My ISP is waiting to hear from you. @startca
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Keep Left
(@steve_ca2002) reported
@startca Hey! How's it going with that fix you promised for CNN? Your charging top dollar for a sub-standard product.
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Jordan
(@geebs1983) reported
@startca I have multiple friends with this service that have complained about the same problems as I have. I don't know the severity of there intermittent issues but it does seem to indicate that this isn't isolated to me.
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