Start.ca

Start.ca Outage Map

The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 49
London, ON 10
Kitchener, ON 5
Cornwall, ON 2
Montréal, QC 2
Brampton, ON 1
Guelph, ON 1
Southwold, ON 1
Hamilton, ON 1
Maple, ON 1
Mississauga, ON 1
North York, ON 1
Orillia, ON 1
Pont-Rouge, QC 1
Peterborough, ON 1
Strathroy, ON 1
Oshawa, ON 1
Gatineau, QC 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • msjewlz29 jujub (@msjewlz29) reported

    Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me an increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help

  • Two_damn_tall Justin Ross (@Two_damn_tall) reported

    @startca service down in london......again

  • Kylede7 Kyle de (@Kylede7) reported

    @startca Just went down in Strathroy, for the 4th time in 2 days

  • EamonOFlynn Eamon O'Flynn (@EamonOFlynn) reported

    @startca Our internet just stopped working. Is there an outage in Kitchener?

  • sxc234 Sam (@sxc234) reported

    @startca is there an outage in Toronto today?

  • fredder Fred Parker (@fredder) reported

    @startca is there an internet outage in Scarborough for FTTN?

  • ArmchairJaysFan Armchair Jays Fan (@ArmchairJaysFan) reported

    @startca any issues in Milton. My internet signal going on/off repeatedly.

  • fredder Fred Parker (@fredder) reported

    @startca How about Toronto? Been down for 30 minutes

  • rblourenco Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, Ontario

    Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.

  • msjewlz29 jujub (@msjewlz29) reported

    Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me another increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help

  • joshuajstark88 Joshua Stark (@joshuajstark88) reported

    @startca Internet down in westmount London area since 1 pm. Any updates?

  • virginia_ridley Virginia Ridley (@virginia_ridley) reported

    Anyone else in #ldnont on @startca experiencing an outage?

  • RatherBeGulfing Librarians Are Rad (@RatherBeGulfing) reported

    @startca Is the website having issues? Can't get the prices for internet packages that I know are offered at an address

  • bess_p_hamilton Bess Hamilton (@bess_p_hamilton) reported

    @startca Is there currently an outage in the Komoka area?

  • das_wonderkin Tyson Moore (@das_wonderkin) reported

    @startca I’m still down, reboot didn’t work, I’m trying it again right now

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