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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gatineau, QC 1
London, ON 4
Québec, QC 1
Montréal, QC 2
Toronto, ON 18
Cambridge, ON 1
Mississauga, ON 2
Brampton, ON 3
Kemptville, ON 1
Hamilton, ON 1
Vancouver, BC 1
Nepean, ON 1
North York, ON 1
Milton, ON 1
Toronto county, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • GunFarce
    LaserGuy. Follow me & I Follow Back (@GunFarce) reported

    @startca @MoonIitPhoenix Same in Alcona innisfil off 2 or three times now and been down steady since10:30. I can see the modem lights when it goes down. So I know when it come up.. no voip or internet

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • Magickalhack
    Magickalhack - Glory to the 331st (@Magickalhack) reported

    Hey @startca, you guys really need to bring back 24h tech support. 8 am to 9 pm is not sufficient. Hell, 5-6 reps would be all you would need. Even if it was just live chat for the other 11 ******* hours of the day. If my internet [my only source of entertainment] goes down... 1/

  • accounttaken2
    accounttaken (@accounttaken2) reported

    @GeroldSecr61410 @startca For me as well tonight, it’s terrible.

  • gadgetwizguy
    Chris Goulard (@gadgetwizguy) reported from Orangeville, Ontario

    @startca when I call because the neighbourhood Internet keeps going up and down all afternoon, so a @Rogers issue AGAIN, do NOT tell me to reset my modem just put the damn ticket in. Whole area keeps going down. Just DO IT!!!

  • KatesChaos
    KatesChaos🤪 (@KatesChaos) reported

    @startca @chachee1976 Yes. We understand that. You missed the sarcasm…about how we expect utter **** LIKE we ALWAYS got when we were with the BIG guys. It’s why we were with lil guys. Now you’re BIG GUYS, we expect utter **** LIKE BIG GUYS ALWAYS SERVED US. #yaclearnow

  • stvndxn
    Steven Dixon (@stvndxn) reported

    @startca any known issues in the midhurst (L4N) area? Internet has been down for an hour, modem can’t acquire downstream channels, wondering if it’s weather related or if I’m just lucky. :)

  • GunFarce
    LaserGuy. NO DMs (@GunFarce) reported

    Good ole @startca Been on hold for two hours, just to be told there is a network problem with the digital phone service. Why the hell would they just post that and save people a lot of time wasted sitting in a phone que for hours. Since Koodo, things have gone down hill.

  • T_Maniac13
    a little alternative, don’t you think? 🏳️‍🌈 (@T_Maniac13) reported

    @startca Are you experiencing an outage in Southern Ontario right now?

  • Dejeez
    DeJeez (@Dejeez) reported

    Is @startca around? No response about the outage @outagelive

  • DobsCarbon
    CarbonDobsOfficial (B42Empire) (@DobsCarbon) reported

    hey @startca it would be really fraking AMAZING if you guys didnty have **** ******* services these days... im sick of this bullshit service interuptiosn 2-3 times a ******* month. I dont pay over 100 ******* buck a month for this BULLSHIT!!! GERT YOUR ******* **** TOGETHER ****!

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • mmabhoy1888
    mmabhoy (@mmabhoy1888) reported

    @startca I have no internet in milton Ontario, is there an outage that you're aware of?

  • TweetsFromAaron
    Aaron R (@TweetsFromAaron) reported

    @ValerieRemark @RogersHelps @startca My problem was resolved by restarting my modem

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