Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 31 |
| Hamilton, ON | 1 |
| Barrie, ON | 1 |
| Brampton, ON | 1 |
| Cambridge, ON | 3 |
| Kitchener, ON | 1 |
| Markham, ON | 1 |
| Oakville, ON | 2 |
| Courtice, ON | 2 |
| Ottawa, ON | 1 |
| London, ON | 2 |
| Brantford, ON | 1 |
| Belleville, ON | 1 |
| Montréal, QC | 2 |
| Milton, ON | 1 |
| Midland, ON | 1 |
| Mississauga, ON | 1 |
| Strathroy, ON | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
-
Marth Koopa (@MarthKoopa) reported@startca If I set up a new debit card payment, will my current bank withdrawal payments be cancelled or do I have to cancel that manually?
-
Keep Left (@steve_ca2002) reported@startca Hey! How's it going with that fix you promised for CNN? Your charging top dollar for a sub-standard product.
-
A'teya @ 6.2 (@undauntedscion) reported@startca so it says connected but nothing is loading, the constant issues with my internet connection is getting beyond frustrating
-
To Be Human.. (@SmrUnique) reported@startca My internet is constantly going down! I have your box/modem but purchased the wifi device as per your recommendation and its constantly needing to be reset....the modem needs to be replaced per my last call with you guys. Plz help!
-
Java Junkie ☕️ (@iamajavajunkie) reported@startca It isn’t just me. Several people in South London have spotty service.
-
kvl (he/they) (@stillkvl) reported@vasta @startca I get it. And we all have bad days. I would just hate for the overall customer service to go a specific direction.
-
Shaun Rollo (@SRollo91) reported@startca Can you explain why the service is so inconsistent? Because every time I've reached out, I'm always told that there is no record of an issue on your end
-
Jordan (@geebs1983) reported@AydaPublic @startca This is garbage service, I've been told a tech was coming twice and both times they stood me up without even a phone call.
-
MisanthropicHumanist (@mikesmoniz) reported@GabrielCPinto @startca I don’t game so I can’t speak to speeds regarding that, but have no issues using streaming services with them ie Netflix Disney+, Amazon prime. I actually have their IPTV service as well and I’m quite happy with it
-
trevor kerr (@guinnessguy) reported@startca is there an outage in Belleville, Ontario currently? Have lost signal off and on from Tuesday September 18 to the 19th (today)
-
Dave (@candu_scuba) reported@startca Did all the updates, restarted, rebooted and reset. Still having major buffering problems. Never been this bad.
-
Amanda Judd (@juddrnaut) reported@startca is there an outage in East York? Haven't been able to get internet for nearly an hour, router has been restarted and appears to be fine.
-
Shaun Rollo (@SRollo91) reported@startca once again, there are issues with the internet being down. This is a very common occurrence with you. Why is there an issue again?
-
Ron (@ronthetvtech) reported@startca How are you guys going to keep your fibre going when you still haven’t fixed the CNN interference problem? You have been supposedly switching to an alternative source since July!
-
GooNi3Games (@Gooni3Gamess) reported@sherratt3298 @startca There was no issue, this is what fake reviews are lol
Check Current Status