Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 22 |
| London, ON | 4 |
| Brampton, ON | 2 |
| Hamilton, ON | 2 |
| Cambridge, ON | 1 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
| North York, ON | 1 |
| Montréal, QC | 1 |
| Guelph, ON | 1 |
| Kitchener, ON | 1 |
| Southwold, ON | 1 |
| Cornwall, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Concannon
(@fromtheheartont) reported
@startca Having connection issues off and on today in Carling. Mostly with Xbox gaming which means our house was finally cleaned by the teens in the house out of boredom so I’m not totally complaining. Just hoping it’s not like that for work tomorrow 😬
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a
(@livetoariel) reported
@startca is St Catharines Internet down or is it just my router 😔
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ѕpꙬᶯᶵᶛᶼᶼ
(@spoontazz) reported
Spouse ended up just canceling the service. That took the last half of the 3 hours to complete. Appalling customer service. In contrast, I have been having issues with home internet and every time I call @startca I get just one agent, who is knowledgeable, genial...
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Daniel
(@Daniel89825641) reported
@startca it has been over 48 hrs since my new modem has been registered but my internet speed is still the same. My wife wants to switch to Bell as Fibe was just installed in my neighborhood. I decided to stay with Start for their customer service but this is embarrassing.
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Molybdenum Arm Jones
(@MiddleAgedJoker) reported
@startca Internet down in Burlington.
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BindyLouWho
(@BindyWho) reported
@startca Normally, I'm a fan of Start, until today. My elderly friend is your customer. Her internet bill is due on Monday Sept 5th. She pays manually through her bank (not PAD). Why today, did you try to bill her CREDIT CARD for her Sept 5th payment?
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james m
(@CosmoKrameI2) reported
@startca are there any outages in the Hamilton region? My internet is not working for the last 1 hour.
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GooNi3Games
(@Gooni3Gamess) reported
@startca This the type of service we get everytime we talk to them lately..
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Jordan
(@geebs1983) reported
@_MadDuck @startca This is an absoulte garbage service, my internet is up and down and @startca hasn't done a damn thing about it, do as I am and find a service worth the money. POS service demands advanced payment and then provides sh!t service.
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Nonsensible Shoes
(@NonsensibleShoe) reported
@startca Any update on the Rogers outage in Whitby?
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ynagmo
(@ynagmo) reported
@startca Me router keeps dropping connection leaving me with internet for like 1hr at a time before needing to reset again. Help
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Luminous Path
(@Path_Luminous) reported
I would like to thank @startca and @Bell_Support for my internet being down for 5 out of the last 11 days, and every ******* time I talk to one of 'em, they give me a different excuse. I'm not calling anymore. Fix this ****. Now. Or I'm gone.
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Jackie H K
(@AthleteK13) reported
@Gooni3Gamess @startca I am having nothing but crap internet connection. The last 2 or 3 months. Absolute garbage. The internet just went down again. Keeps cutting out intermittently. Very hard to work from home online with this bs!!!!!! I’m so frustrated with you start. 70 bucks a month. 🤬
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Dave Gaudet
(@DaveGaudet) reported
@startca any ETA on my cable internet outage? Went out for myself and at least one other house in my neighborhood during the storm last night. 24h without connection and counting...
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Jerome Dinampo
(@jerkiejerx) reported
Internet connection is DOWN again! @startca @RogersHelps
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