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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gatineau, QC 1
London, ON 4
Québec, QC 1
Montréal, QC 2
Toronto, ON 17
Cambridge, ON 1
Mississauga, ON 1
Brampton, ON 2
Kemptville, ON 1
Hamilton, ON 1
Vancouver, BC 1
Nepean, ON 1
North York, ON 1
Milton, ON 1
Toronto county, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • SaltedCashews
    Christopher Lewis (@SaltedCashews) reported

    @geebs1983 @beisan @startca Ran into same, but lines were Rogers. On the Start side, I get Tier 3 help. She spent days narrowing down very odd and specific issues, and even tried to 'fudged reports to get Rogers out twice to tweak things - which worked. Love Start overall, but can't wait for their fibre.

  • AdamBalanquit
    Adam B 🇨🇦 (@AdamBalanquit) reported

    @startca Anyone else having connection issues in Toronto?

  • RenewTheOANOW
    Gremlin | Save The OA (@RenewTheOANOW) reported

    @startca Internets been down 3 times a day in GTA

  • accounttaken2
    accounttaken (@accounttaken2) reported

    @GeroldSecr61410 @startca For me as well tonight, it’s terrible.

  • SteveAdams
    Steve Adams (@SteveAdams) reported

    @cdntruthseekr Now @startca is telling me they can’t reconnect for at least 3 business days. WTF. Plus, it took me 1h35m to speak to a human AND they tell me I need to wait in line for any further communication. Terrible company that scams paying customers.

  • hershx
    Mark Hrycyshyn (@hershx) reported

    @startca Any issues reported in the Etobicoke area, as my Internet has been down for about the last 30 minutes, even after a power cycle of the modem.

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • ItsShaZam
    Shane Zeagman (@ItsShaZam) reported

    @startca Is your service down in Hamilton?

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • geebs1983
    Jordan (@geebs1983) reported

    @beisan The worst internet I have ever had is @startca .... Technical support are nice but useless, they can't fix anything you couldn't fix yourself and when a problem happens they blame Rogers. They stood me up twice for service apt's without letting me know and still no fix.

  • Olee22090047
    Olee (@Olee22090047) reported

    DO NOT USE @startca. Their product is awful and their customer service is even worse. Looking at you A. Kelleher-Lizotte and Emilie C. WORST ISP out there

  • shadowheart927
    Shadowheart (@shadowheart927) reported

    @startca is there an outage in Kingston?

  • mypinkjeep
    Elle🦩🇨🇦 (@mypinkjeep) reported

    .@RogersHelps Hey Rogers, when are we going to see a refund for the interrupted service from the summer? My ISP is waiting to hear from you. @startca

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

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