Start.ca

Start.ca Outage Map

The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 20
Montréal, QC 4
London, ON 3
North York, ON 2
Brampton, ON 2
Cambridge, ON 2
Brantford, ON 1
Belleville, ON 1
Oakville, ON 1
Milton, ON 1
Midland, ON 1
Mississauga, ON 1
Strathroy, ON 1
Calgary, AB 1
Ottawa, ON 1
St. Thomas, ON 1
Ajax, ON 1
Vaughan, ON 1
Kitchener, ON 1
Scarborough, ON 1
Vancouver, BC 1
Hamilton, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • BaInstinct Ba$iC-InStInCt (@BaInstinct) reported

    @Gooni3Gamess @startca @startca is a joke, you could go with pretty much anybody else and get better service, I'm switching ASAP!

  • Daniel89825641 Daniel (@Daniel89825641) reported

    @startca it has been over 48 hrs since my new modem has been registered but my internet speed is still the same. My wife wants to switch to Bell as Fibe was just installed in my neighborhood. I decided to stay with Start for their customer service but this is embarrassing.

  • geebs1983 Jordan (@geebs1983) reported

    @startca @_MadDuck I don't want your help anymore, my focus has changed to finding a new ISP and making sure that everyone I encounter I let them know what a sh!t service I received and recommend any other service.

  • douglawlor doug lawlor (@douglawlor) reported

    @startca Looks like Internet is down in Kingston, ON: Any other complaints received? Just noticed it here:

  • DaveGaudet Dave Gaudet (@DaveGaudet) reported

    @startca any ETA on my cable internet outage? Went out for myself and at least one other house in my neighborhood during the storm last night. 24h without connection and counting...

  • geebs1983 Jordan (@geebs1983) reported

    @startca @_MadDuck You could have helped me any one of the numerous times I called support, you could have helped by having the technician actually show up to the appt. Why do I have to complain on social media to get any attention?

  • jerkiejerx Jerome Dinampo (@jerkiejerx) reported

    Internet connection is DOWN again! @startca @RogersHelps

  • steve_ca2002 Keep Left (@steve_ca2002) reported

    @startca Here we go again, school is back and Start can't handle the volume. Start TV down. (CNN has been up and down all summer.) Funny just yesterday one of the big providers (starts with an R) offered a better price door to door.

  • Path_Luminous Luminous Path (@Path_Luminous) reported

    I would like to thank @startca and @Bell_Support for my internet being down for 5 out of the last 11 days, and every ******* time I talk to one of 'em, they give me a different excuse. I'm not calling anymore. Fix this ****. Now. Or I'm gone.

  • MiddleAgedJoker Molybdenum Arm Jones (@MiddleAgedJoker) reported

    @startca Internet down in Burlington.

  • Gooni3Gamess GooNi3Games (@Gooni3Gamess) reported

    @startca This the type of service we get everytime we talk to them lately..

  • Supermathie Michael Brown (@Supermathie) reported

    @startca My normal Internet connection is not working fine, since normal traffic sent to me does not get delivered.

  • AthleteK13 Jackie H K (@AthleteK13) reported

    @Gooni3Gamess @startca I am having nothing but crap internet connection. The last 2 or 3 months. Absolute garbage. The internet just went down again. Keeps cutting out intermittently. Very hard to work from home online with this bs!!!!!! I’m so frustrated with you start. 70 bucks a month. 🤬

  • ynagmo ynagmo (@ynagmo) reported

    @startca Me router keeps dropping connection leaving me with internet for like 1hr at a time before needing to reset again. Help

  • j0_mAmA Jo is ... therefore she thinks. (@j0_mAmA) reported

    @startca Is there an outage in Old East? We've rebooted everything and have no internet.

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