Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 22 |
| Toronto county, ON | 1 |
| Mississauga, ON | 1 |
| Ottawa, ON | 3 |
| London, ON | 1 |
| Hamilton, ON | 1 |
| Barrie, ON | 1 |
| Brampton, ON | 1 |
| Cambridge, ON | 3 |
| Kitchener, ON | 1 |
| Markham, ON | 1 |
| Oakville, ON | 1 |
| Courtice, ON | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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JD55 (@JD5513) reportedHey @startca, we've been trying to get our Internet service back up and running. However, we've been unable to contact anyone to come out and assist for the past few days. Been in hold multiple times with no help for 2 hours each time
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Jordan (@geebs1983) reported@startca @NeilDowsonPEC How many times do I have to call? 3 tech's no show, 3 days of missed work & I still have a cable lying on my lawn. How many times should I miss work? How much time should I spend on the phone with your tech "support"? No offer to compensate me but my full bill keeps rolling in.
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Jordan (@geebs1983) reported@NeilDowsonPEC @startca @startca does suck, after months of no support, no help, useless staff I finally decided to pull the plug on this welfare garbage service. The cable literally disconnected at the pole 2 weeks ago, its been lying on my lawn and they still haven't fixed it. DODGE THIS **** SERVICE!
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StickinMind (@stickinmind) reported@startca service lost Ottawa Upland area
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a little alternative, don’t you think? 🏳️🌈 (@T_Maniac13) reported@startca Are you experiencing an outage in Southern Ontario right now?
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Micah ⚽🚲 (@mfg81) reported@startca Hey, got busy at work. Power cycle on modem did fix. Ty
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Jordan (@geebs1983) reported@startca @Olee22090047 You were told over and over and over, I replaced literally every bit of equipement and wires in my home, including the modem and routers. I told you it was at the pole, I told you in less than fav weather the internet went in and out...YOU ALWAYS BLAME ROGERS OR THE CUSTOMER.
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Gremlin | Save The OA (@RenewTheOANOW) reported@Kylede7 @startca It's been going down like 4 times a day for me
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Keep Left (@steve_ca2002) reported@startca What channels are down tonight? Just the Leafs game? Unbelievable
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accounttaken (@accounttaken2) reported@GeroldSecr61410 @startca For me as well tonight, it’s terrible.
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Jordan (@geebs1983) reported@startca @NeilDowsonPEC IF YOU SIGN UP FOR WELFARE SERVICE YOU GET WELFARE SERVCE. DODGE THIS GARBAGE, WELFARE SERVICE. When it works it's fine, when it doesn't they just blame the customer, or Rogers, or the Tooth Fairy, anything to get you off the phone.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Lucas Crook (@luccrook) reported@startca don’t often watch MTV but something wrong with that channel. Resolution is wrong, screen is letterboxed and background audio is higher than main audio. Can’t hear what people are saying over the background music. Can this be fixed?
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