Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Check Current Status
E-mail
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 24 |
| London, ON | 4 |
| Montréal, QC | 3 |
| Courtice, ON | 2 |
| Cambridge, ON | 2 |
| Ottawa, ON | 2 |
| Brampton, ON | 2 |
| Brantford, ON | 1 |
| Belleville, ON | 1 |
| Oakville, ON | 1 |
| Milton, ON | 1 |
| Midland, ON | 1 |
| Mississauga, ON | 1 |
| Strathroy, ON | 1 |
| Calgary, AB | 1 |
| North York, ON | 1 |
| St. Thomas, ON | 1 |
| Ajax, ON | 1 |
| Vaughan, ON | 1 |
| Kitchener, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
-
jujub
(@msjewlz29) reported
Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me another increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help
-
Fred Parker
(@fredder) reported
@startca How about Toronto? Been down for 30 minutes
-
Bess Hamilton
(@bess_p_hamilton) reported
@startca Is there currently an outage in the Komoka area?
-
Alison Young
(@ally_young81) reported
@startca Can you also look into Sportsnet 1? Channel 407? The audio is fine, but the streaming pauses and then rapidly catches up every few minutes. We find that sportsnet and sometimes the TSN channels have this issue. No others.
-
Chirvan Edross 🔥
(@cedross) reported
@startca gets purchased by Telus then all of a sudden there are issues. Coincidence...
-
Steve Quinton
(@stevequinton) reported
@startca And again? Seems like our internet is down again
-
Armchair Jays Fan
(@ArmchairJaysFan) reported
@startca any issues in Milton. My internet signal going on/off repeatedly.
-
Cody Anderson
(@CAnderson___) reported
@startca internet down in Barrie
-
Phoenix
(@MoonIitPhoenix) reported
@startca down in my Ottawa area for at least an hour now and a half now.
-
Eamon O'Flynn
(@EamonOFlynn) reported
@startca Our internet just stopped working. Is there an outage in Kitchener?
-
Ricardo Barros Lourenço
(@rblourenco) reported
from
Hamilton, Ontario
Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.
-
Phoenix
(@MoonIitPhoenix) reported
@startca Internet at my mom's place in Ottawa keeps going down randomly (3rd time today), very unreliable. Any reason for this?
-
DeJeez
(@Dejeez) reported
Is @startca around? No response about the outage @outagelive
-
Carolina Dobrowolska
(@CDobrowolska) reported
@HashtagKyle @VirginPlus Chec to see if @startca supports your area. I've had them for years and have received fantastic customer service.
-
Fred Parker
(@fredder) reported
@startca is there an internet outage in Scarborough for FTTN?
Check Current Status