Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 16 |
| Niagara Falls, ON | 1 |
| Vancouver, BC | 2 |
| Montréal, QC | 2 |
| Ottawa, ON | 1 |
| Mississauga, ON | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Cody Anderson (@CAnderson___) reported@startca internet down in Barrie
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LaserGuy. Follow me & I Follow Back (@GunFarce) reported@startca @MoonIitPhoenix Same in Alcona innisfil off 2 or three times now and been down steady since10:30. I can see the modem lights when it goes down. So I know when it come up.. no voip or internet
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KatesChaos🤪 (@KatesChaos) reported@startca @chachee1976 Yes. We aren’t dumb. To be clear for you though: We’ve had service with the BIG GUYS and it was utter BS service and customer service. We chose lil guy because of that. Now lil guy is BIG GUY and so we wonder and ask, should we expect more BS like the BIG GUYS serve? We think YES
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Fred Parker (@fredder) reported@startca is there an internet outage in Scarborough for FTTN?
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Jordan (@geebs1983) reported@startca @NeilDowsonPEC YOU AREN'T HELPFUL, why should I waste hours and hours of my time when you no showed me 3 times. I've canceled your garbage service and I'll be making sure that everyone I know will know exactly how garbage your service is. DODGE THIS CRAP SERVICE!
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Gothic Demon (@xxGothicDemonxx) reported@startca I’ve already tried all the trouble shooting
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Johnny LaRue (@JohnnyLaRue_) reported@startca @NeilDowsonPEC Is the internet down in Orangeville??
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Lucas Crook (@luccrook) reported@startca don’t often watch MTV but something wrong with that channel. Resolution is wrong, screen is letterboxed and background audio is higher than main audio. Can’t hear what people are saying over the background music. Can this be fixed?
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a little alternative, don’t you think? 🏳️🌈 (@T_Maniac13) reported@startca Are you experiencing an outage in Southern Ontario right now?
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Elaine Gamble (@Elaine_Gamble) reported@startca good morning - I am so disappointed with your poor customer service response times. I gave up after 80 minutes last week and am 27 minutes and counting this morning just to get my new modem activated.
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CarbonDobsOfficial (B42Empire) (@DobsCarbon) reportedThank for bullshit customer service for the last 5 years @startca but your HOUR wait times to get through to billing and nothing but connection issues EVERY MONTH I'm done **** you guys
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Adam B 🇨🇦 (@AdamBalanquit) reported@startca Anyone else having connection issues in Toronto?
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts