Start.ca

Start.ca Outage Map

The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 23
London, ON 4
Montréal, QC 3
Brampton, ON 2
Brantford, ON 1
Belleville, ON 1
Oakville, ON 1
Milton, ON 1
Midland, ON 1
Mississauga, ON 1
Strathroy, ON 1
Calgary, AB 1
North York, ON 1
Ottawa, ON 1
St. Thomas, ON 1
Ajax, ON 1
Vaughan, ON 1
Kitchener, ON 1
Cambridge, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • Olee22090047 Olee (@Olee22090047) reported

    @startca absolutely the worst isp out there. Customer service included. Almost a hundred a month and without exaggeration, cant watch a single video online without it buffering multiple times. Finally had enough

  • ariana_agarcia 아리아나 (@ariana_agarcia) reported

    @startca can you fix your service in Hamilton please. I’m tired of always losing the connection and having to restart it over and over again

  • RDJennie Jennie Addario (@RDJennie) reported

    @startca Is there an outage in Hamilton? My internet is suddenly spotty - keeps connecting/reconnecting.

  • tomtsp Tom S (@tomtsp) reported

    @startca getting connectivity issues with cable service since middle of last week. Any idea why it is happening?

  • OshawaBuddha Audacious Buddha (@OshawaBuddha) reported

    Highly disappointed to find out @startca sold out to Telus. I guess you never cared for your customers after all! 🤬🤬🤬

  • BrandonEedy519 Brandon Eedy (@BrandonEedy519) reported

    @startca Why are you selling out to Telus and not saying anything? Will cancel my account immediately

  • RDJennie Jennie Addario (@RDJennie) reported

    @startca Is this the customer #?

  • tomtsp Tom S (@tomtsp) reported

    @startca We do not have fibre service at our location, still on cable service. And I was told that was no ETA for fibre in the neighbourhood.

  • ErrorFindingID ErrorFindingID (@ErrorFindingID) reported

    @startca hi there. It says there the service is currently having issues in some areas of Toronto? Just want to confirm if just me or there is some outages

  • High_Fivez FIVEZ (@High_Fivez) reported

    @startca My internet has gone out earlier today and has yet to come back online, do you have any information about this issue on your end? possible outage?

  • SensiOriginal Sensi Original (@SensiOriginal) reported

    @startca hey guys are you having an issue in the Cambridge area? Our internet went out about an hour ago and I already did the typical stuff to get it working and it’s still just blinking downstream symbol.

  • Olee22090047 Olee (@Olee22090047) reported

    @jayme_wild @startca Same. They are the worst out there and keep getting worse for more money. Doesn't help that they're customer service is just as bad

  • SudioC Suzanne C (@SudioC) reported

    @paulvt @startca I’ve had Acanac in the past and it was not reliable at all. Anytime there was an issue it was days before someone got back to me. It was years ago, and super reasonably priced.There service may be better now. Unlikely it could be worse

  • MarikaLaidlaw Marika (@MarikaLaidlaw) reported from London, Ontario

    @startca any known issues downtown London (Ridout and Albert area)? My internet keeps cutting in and out.

  • _wild_abandon _wild_abandon (@_wild_abandon) reported

    @startca having issues with no internet. Is there an outage in downtown Toronto? I called your customer service line and the gentleman was less then helpful.

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