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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 3
Toronto, ON 13
Vancouver, BC 1
Mississauga, ON 5
Gatineau, QC 1
London, ON 2
Québec, QC 1
Cambridge, ON 1
Brampton, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • HungryHamOnt
    https://mas.to/@hungryhamont (@HungryHamOnt) reported

    @startca No internet in Burlington right now. Do you have an outage?

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • RDJennie
    Jennie Addario (@RDJennie) reported

    @startca Is there an outage in Hamilton? My internet is suddenly spotty - keeps connecting/reconnecting.

  • George_Jungle67
    George Jungle (@George_Jungle67) reported

    @startca @ally_young81 TSN4 looks awful tonight

  • rblourenco
    Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, Ontario

    Do you know what's the worse in watching #FIFAWorldCup with @startca? Is that the signal is so delayed (about a minute and a half) that my in-laws are able to voice message us from whatsapp the telling about the goal/offside #bra #sui

  • shadowheart927
    Shadowheart (@shadowheart927) reported

    @startca is there an outage in Kingston?

  • acid1911
    acid (@acid1911) reported

    @startca can't believe I used to like you guys. You're a joke and an absolute disgrace. Start SUCKS

  • ChrisEdgeMusic
    Christopher Edge (@ChrisEdgeMusic) reported

    @startca do you have issues in Niagara region? My upload speed of 20mbs is far off that mark at 670kbps.

  • KatesChaos
    KatesChaos🤪 (@KatesChaos) reported

    @startca @chachee1976 Yes. We aren’t dumb. To be clear for you though: We’ve had service with the BIG GUYS and it was utter BS service and customer service. We chose lil guy because of that. Now lil guy is BIG GUY and so we wonder and ask, should we expect more BS like the BIG GUYS serve? We think YES

  • JD5513
    JD55 (@JD5513) reported

    Hey @startca, we've been trying to get our Internet service back up and running. However, we've been unable to contact anyone to come out and assist for the past few days. Been in hold multiple times with no help for 2 hours each time

  • SaltedCashews
    Christopher Lewis (@SaltedCashews) reported

    @geebs1983 @beisan @startca Ran into same, but lines were Rogers. On the Start side, I get Tier 3 help. She spent days narrowing down very odd and specific issues, and even tried to 'fudged reports to get Rogers out twice to tweak things - which worked. Love Start overall, but can't wait for their fibre.

  • ErrorFindingID
    ErrorFindingID (@ErrorFindingID) reported

    @startca hi there. It says there the service is currently having issues in some areas of Toronto? Just want to confirm if just me or there is some outages

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • JKamenar
    Jaclyn Kamenar (@JKamenar) reported

    @startca switching internet services. I am tired of the unstable internet speeds. I am now paying 70 bucks a month for poor performance. I have found a new provider with better speeds and 20/month less. Thank you #Oxio

  • RenewTheOANOW
    Gremlin | Save The OA (@RenewTheOANOW) reported

    @Kylede7 @startca It's been going down like 4 times a day for me

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