Start.ca

Start.ca Outage Map

The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 23
London, ON 4
Montréal, QC 3
Brampton, ON 2
Brantford, ON 1
Belleville, ON 1
Oakville, ON 1
Milton, ON 1
Midland, ON 1
Mississauga, ON 1
Strathroy, ON 1
Calgary, AB 1
North York, ON 1
Ottawa, ON 1
St. Thomas, ON 1
Ajax, ON 1
Vaughan, ON 1
Kitchener, ON 1
Cambridge, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • DarianRoy1 Darian Roy (@DarianRoy1) reported

    @startca any updates on the upcoming bills to those who were effected by the Rogers outage?

  • londonguy1977 Warren Riffel (@londonguy1977) reported

    @startca are there any reported outages in east London my internet went down about 7mins ago. I only have 2 lights on modem one solid green and one flashing green. I already did reset on modem and router same result.

  • Poirier7R Don Poirier (@Poirier7R) reported

    @startca so now that the dust has settled and rock the park is over and done what's the word on rebates for the outage?

  • SensiOriginal Sensi Original (@SensiOriginal) reported

    @startca hey guys are you having an outage right now? I’ve rest my network and still no internet.

  • steve_ca2002 Keep Left (@steve_ca2002) reported

    @startca Simply communicating this to your clients would save a lot of frustration and calls for help. There is a world of ways to keep your customers informed. "Known current issues and outages" should be front and center on your website. Be proactive so your customers aren't reactive.

  • PennyCrosley12 Penny Crosley (@PennyCrosley12) reported

    @startca None right now i still have no internet from the outage...

  • forgedcosmos Tia ✰ She/Her ✰ 🏳️‍⚧️ (@forgedcosmos) reported

    Does anyone know if there is another @startca / rogers outage? Internet keeps dropping (and reconnecting so far hopefully) but kind of annoying lol

  • ronthetvtech Ron (@ronthetvtech) reported from Central Elgin, Ontario

    @startca Ok CNN has now been down for over a week . It was down before the big Rogers fiasco. How about either some of that transparency we have herd so much about or some actual news or effort regarding this outage. This has happened before please tell us what’s really happening!

  • 2sidesof49 2sidesof49 (@2sidesof49) reported

    @startca Was expecting a few dollars credit based on outage last month given that Rogers gave a 5 day credit to their customers.

  • guglio08 Chris Guglielmelli (@guglio08) reported

    @MushPortobello @startca If you pay for service and that service isn't provided, you should be refunded. Period.

  • MaikurrTo Michael To (@MaikurrTo) reported

    @startca @Cdn_SupahFly Hi I second this issue, my connection is faulty and I'm having trouble at work. I am connected via ethernet cable, so it's not a wireless issue.

  • tedrampart Trev McNaughton (@tedrampart) reported

    @startca If you power cycle the modem 3 times in front of a mirror, a Rogers tech will appear! All jokes aside, I'm back up and running! Looks like there was issues at the box on the street.

  • mynameisasong_ Barbara-Anne Elstone (@mynameisasong_) reported

    @startca is there an outage in the Peterborough area???

  • HelloGlamorous JoJo. (@HelloGlamorous) reported

    @startca love that despite the 3 day outage my bill was $15 higher than normal lmao

  • StupidGiant Squiggle (@StupidGiant) reported

    @startca Are there network issues in burlington?

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