Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Check Current Status
E-mail
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 22 |
| London, ON | 4 |
| Montréal, QC | 3 |
| Brampton, ON | 2 |
| Cambridge, ON | 2 |
| Brantford, ON | 1 |
| Belleville, ON | 1 |
| Oakville, ON | 1 |
| Milton, ON | 1 |
| Midland, ON | 1 |
| Mississauga, ON | 1 |
| Strathroy, ON | 1 |
| Calgary, AB | 1 |
| North York, ON | 1 |
| Ottawa, ON | 1 |
| St. Thomas, ON | 1 |
| Ajax, ON | 1 |
| Vaughan, ON | 1 |
| Kitchener, ON | 1 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
-
Ron
(@ronthetvtech) reported
from
Central Elgin, Ontario
@startca Instead of doing these dumb quizzes why don’t you fix CNN!!!!!!
-
terry riley
(@shuffel8) reported
@startca Please fix my internet! I am in Hamilton and the service is done. I turned it off and on again.
-
Warren Riffel
(@londonguy1977) reported
@startca are there any reported outages in east London my internet went down about 7mins ago. I only have 2 lights on modem one solid green and one flashing green. I already did reset on modem and router same result.
-
Mike Brack
(@Mbrock070) reported
@startca Having internet outage issues - can you please update us on twitter?
-
Keep Left
(@steve_ca2002) reported
@startca Hey Start! Did you forget to pay the bill @ CNN? More rate increases and less service AGAIN!
-
Keep Left
(@steve_ca2002) reported
@startca Simply communicating this to your clients would save a lot of frustration and calls for help. There is a world of ways to keep your customers informed. "Known current issues and outages" should be front and center on your website. Be proactive so your customers aren't reactive.
-
Meghan Smart
(@crazyintrovert_) reported
@startca is wifi down jn London area again? Have not been able to connect all day
-
Trev McNaughton
(@tedrampart) reported
@startca If you power cycle the modem 3 times in front of a mirror, a Rogers tech will appear! All jokes aside, I'm back up and running! Looks like there was issues at the box on the street.
-
2sidesof49
(@2sidesof49) reported
@startca Was expecting a few dollars credit based on outage last month given that Rogers gave a 5 day credit to their customers.
-
CanadianSupahFly
(@Cdn_SupahFly) reported
from
St. Catharines, Ontario
@startca @HumaneSocietyLM Terrible puns aside, happy #InternationalCatDay 🙃
-
Red® 🇨🇦
(@Fyrekrakr73) reported
@startca is this another outage ? Southcrest In #ldnont
-
JoJo.
(@HelloGlamorous) reported
@startca my network keeps dropping and your website is giving connection refused
-
Darian Roy
(@DarianRoy1) reported
@startca any updates on the upcoming bills to those who were effected by the Rogers outage?
-
terry riley
(@shuffel8) reported
@startca Internet down in Hamilton, red light on modem. Yes I turned it off and on again.
-
Robert Mayo
(@robtmayo) reported
@startca CNN Is down again? It’s hard to believe that this is so difficult. When will it be fixed?
Check Current Status