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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vancouver, BC 2
Toronto, ON 14
Montréal, QC 4
Ottawa, ON 1
Mississauga, ON 4
Gatineau, QC 1
London, ON 1
Québec, QC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • Dejeez
    DeJeez (@Dejeez) reported

    Is @startca around? No response about the outage @outagelive

  • HungryHamOnt
    https://mas.to/@hungryhamont (@HungryHamOnt) reported

    @startca No internet in Burlington right now. Do you have an outage?

  • gadgetwizguy
    Chris Goulard (@gadgetwizguy) reported from Orangeville, Ontario

    @startca when I call because the neighbourhood Internet keeps going up and down all afternoon, so a @Rogers issue AGAIN, do NOT tell me to reset my modem just put the damn ticket in. Whole area keeps going down. Just DO IT!!!

  • SpiderTaylor
    SpongeBob (@SpiderTaylor) reported

    @startca getting so sick of yall. Why do I pay yall so much money for you guys to literally never do your jobs. SMH spend all my money for something I don't even get full of. Thanks for ripping me off start internet. 🖕🖕🖕🖕🖕🖕

  • sherr_mac
    Sherri (@sherr_mac) reported

    @startca is there an outage tonight? Ours is off, using data right now

  • JaysonMackenzie
    Jayson Mackenzie (@JaysonMackenzie) reported

    @startca Have there been any disruptions in the Sarnia area? I've been having bad internet all morning

  • KatesChaos
    KatesChaos🤪 (@KatesChaos) reported

    @startca @chachee1976 Yes. We aren’t dumb. To be clear for you though: We’ve had service with the BIG GUYS and it was utter BS service and customer service. We chose lil guy because of that. Now lil guy is BIG GUY and so we wonder and ask, should we expect more BS like the BIG GUYS serve? We think YES

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • jkrider_
    John Krider (@jkrider_) reported

    @startca Internetting seems slow lately. In mississausage . any slow things happen?

  • geebs1983
    Jordan (@geebs1983) reported

    @startca @NeilDowsonPEC IF YOU SIGN UP FOR WELFARE SERVICE YOU GET WELFARE SERVCE. DODGE THIS GARBAGE, WELFARE SERVICE. When it works it's fine, when it doesn't they just blame the customer, or Rogers, or the Tooth Fairy, anything to get you off the phone.

  • ErrorFindingID
    ErrorFindingID (@ErrorFindingID) reported

    @startca hi there. It says there the service is currently having issues in some areas of Toronto? Just want to confirm if just me or there is some outages

  • tanneramma
    Tanya Park (@tanneramma) reported

    @startca is there a known outage in St.Thomas?

  • tomtsp
    Tom S (@tomtsp) reported

    @startca We do not have fibre service at our location, still on cable service. And I was told that was no ETA for fibre in the neighbourhood.

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • RenewTheOANOW
    Gremlin | Save The OA (@RenewTheOANOW) reported

    @sxc234 @startca It's been losing internet 3 times a day ever since tells took over it sucks now, been looking elsewhere that's not Bell or Roger's. If u find any let me know.

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