Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 47 |
| Brampton, ON | 5 |
| Kemptville, ON | 1 |
| London, ON | 2 |
| Hamilton, ON | 1 |
| Vancouver, BC | 2 |
| Nepean, ON | 1 |
| North York, ON | 2 |
| Milton, ON | 1 |
| Toronto county, ON | 1 |
| Mississauga, ON | 3 |
| Cambridge, ON | 2 |
| Montréal, QC | 2 |
| North Bay, ON | 1 |
| Peel, ON | 1 |
| Laval, QC | 1 |
| St. Thomas, ON | 1 |
| Richmond Hill, ON | 1 |
| Ancaster, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Jayson Mackenzie (@JaysonMackenzie) reported@startca Have there been any disruptions in the Sarnia area? I've been having bad internet all morning
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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jayme.wild (@jayme_wild) reportedSeriously. @startca is absolute garbage. I’ve been a customer since October and now on my 15th outage. Why oh why did I leave Teksavvy
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아리아나 (@ariana_agarcia) reported@startca can you fix your service in Hamilton please. I’m tired of always losing the connection and having to restart it over and over again
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Tamara (@tamara_b84) reported@startca @Rogers @RogersHelps I can but I don't see the point...I spent the morning on the phone with technical support who told me there is nothing Start can do until tomorrow morning. It was a Rogers technician that disconnected my internet.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Jordan (@geebs1983) reported@startca You had your chance to help me but instead stood me up twice causing me to miss work, meaning I didn't get paid for those days. I no longer want your help, I now just want to make sure everyone knows what a terrible service this is and the even worse customer service provided.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Jordan (@geebs1983) reported@startca I have multiple friends with this service that have complained about the same problems as I have. I don't know the severity of there intermittent issues but it does seem to indicate that this isn't isolated to me.
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Chris Goulard (@gadgetwizguy) reported from Orangeville, Ontario@startca when I call because the neighbourhood Internet keeps going up and down all afternoon, so a @Rogers issue AGAIN, do NOT tell me to reset my modem just put the damn ticket in. Whole area keeps going down. Just DO IT!!!
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Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, OntarioHey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.
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Aaron R (@TweetsFromAaron) reported@ValerieRemark @RogersHelps @startca My problem was resolved by restarting my modem
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Mike Stankovic (@Serbtastic) reported@startca it looks like internet just went down in Stoney Creek, possibly weather related?