Start.ca

Start.ca Outage Map

The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 16
Brampton, ON 3
Montréal, QC 2
Cambridge, ON 2
Hamilton, ON 2
Ottawa, ON 1
St. Thomas, ON 1
Ajax, ON 1
Vaughan, ON 1
Kitchener, ON 1
Scarborough, ON 1
Vancouver, BC 1
North York, ON 1
London, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • 2sidesof49 2sidesof49 (@2sidesof49) reported

    @startca What happend to our outage credit?

  • 2sidesof49 2sidesof49 (@2sidesof49) reported

    @startca Was expecting a few dollars credit based on outage last month given that Rogers gave a 5 day credit to their customers.

  • ronthetvtech Ron (@ronthetvtech) reported from Central Elgin, Ontario

    @startca Instead of doing these dumb quizzes why don’t you fix CNN!!!!!!

  • LorcanDuval ԋҽx (@LorcanDuval) reported

    @startca My wifi is down and cutting in and out in London

  • Cdn_SupahFly CanadianSupahFly (@Cdn_SupahFly) reported from St. Catharines, Ontario

    @startca @HumaneSocietyLM Terrible puns aside, happy #InternationalCatDay 🙃

  • JordLee25 Jordan (@JordLee25) reported

    @startca No thanks. The past 3 times this has happened, I call but you can't fix it over the phone, so I have to schedule a tech to come over. By the evening, the issue's resolved, so I have to call back and cancel the tech only to hear that "yes there was an outage in your area earlier".

  • Danielml48 ML (@Danielml48) reported

    @startca internet outage London Ontario for the last 2 hours

  • BAMBO_TV Cazz Bham (@BAMBO_TV) reported

    @startca Internet is out in Ottawa Valley. Tried calling tech support as a previous tweet said. Only get a busy signal.

  • aaron_robb Aaron Robb (@aaron_robb) reported

    @startca Our internet is down, and your site is down. Where can we see any status updates?

  • JKamenar Jaclyn Kamenar (@JKamenar) reported

    @CheekyOtter16 @startca My internet has been absolute garbage the last 2 weeks. Lagging, slow, cuts in and out. And my speed test is fine. Which means it’s a server problem. That’s you start. Get this crap together. Thinking about switching companies. The rates keep going up and the quality goes down

  • thejodylang Jody Lang (@thejodylang) reported

    @startca cable internet in Orleans/Ottawa appears to be down. Modem can't seem to find a connection after a reboot. Any outages atm? 🤔

  • MGD43507122 MGD🇨🇦 (@MGD43507122) reported

    @startca service has been down for over 2 hours. SW London N6K area. Update please.

  • Zantheus1 Zantheus (@Zantheus1) reported

    @startca internet down M4M. What's the issue?

  • _log1n_ Paradigm Shift (@_log1n_) reported

    @startca Any known issues for the Kingston area?

  • shuffel8 terry riley (@shuffel8) reported

    @startca Internet down in Hamilton, red light on modem. Yes I turned it off and on again.

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