Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 11 |
| Mississauga, ON | 2 |
| Gatineau, QC | 1 |
| London, ON | 3 |
| Québec, QC | 1 |
| Montréal, QC | 2 |
| Cambridge, ON | 1 |
| Brampton, ON | 1 |
| Kemptville, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Olee (@Olee22090047) reported@startca is the absolute worst ISP out there. Their service is constantly failing, they double charge you and offer a refund then don't give it when you agree. They are ignoring me and holding my money ransom. Have proof
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_wild_abandon (@_wild_abandon) reported@startca having issues with no internet. Is there an outage in downtown Toronto? I called your customer service line and the gentleman was less then helpful.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Phoenix (@MoonIitPhoenix) reported@startca Internet at my mom's place in Ottawa keeps going down randomly (3rd time today), very unreliable. Any reason for this?
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Jennie Addario (@RDJennie) reported@startca Is this the customer #?
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Audacious Buddha (@OshawaBuddha) reportedHighly disappointed to find out @startca sold out to Telus. I guess you never cared for your customers after all! 🤬🤬🤬
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jujub (@msjewlz29) reportedHi friends 👋🏻 My modem is no longer working & @startca wants to charge me an increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help
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Jordan (@geebs1983) reported@NeilDowsonPEC @startca @startca does suck, after months of no support, no help, useless staff I finally decided to pull the plug on this welfare garbage service. The cable literally disconnected at the pole 2 weeks ago, its been lying on my lawn and they still haven't fixed it. DODGE THIS **** SERVICE!
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Magickalhack - Glory to the 331st (@Magickalhack) reportedHey @startca, you guys really need to bring back 24h tech support. 8 am to 9 pm is not sufficient. Hell, 5-6 reps would be all you would need. Even if it was just live chat for the other 11 ******* hours of the day. If my internet [my only source of entertainment] goes down... 1/
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Elle🦩🇨🇦 (@mypinkjeep) reported.@RogersHelps Hey Rogers, when are we going to see a refund for the interrupted service from the summer? My ISP is waiting to hear from you. @startca
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Jaclyn Kamenar (@JKamenar) reported@startca @oxio_internet We should need very little support if you provided good quality and reliable internet. It used to be good a couple of yrs ago. I don’t know happened to you guys. I hope you are aware that your reputation is no longer a good one.
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StickinMind (@stickinmind) reported@startca service lost Ottawa Upland area
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DeJeez (@Dejeez) reportedIs @startca around? No response about the outage @outagelive