Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 4 |
| Toronto, ON | 12 |
| Ottawa, ON | 1 |
| Vancouver, BC | 1 |
| Mississauga, ON | 5 |
| Gatineau, QC | 1 |
| London, ON | 1 |
| Québec, QC | 1 |
| Cambridge, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Olee (@Olee22090047) reported@jayme_wild @startca Same. They are the worst out there and keep getting worse for more money. Doesn't help that they're customer service is just as bad
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Johnny LaRue (@JohnnyLaRue_) reported@startca @NeilDowsonPEC Is the internet down in Orangeville??
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jayme.wild (@jayme_wild) reportedSeriously. @startca is absolute garbage. I’ve been a customer since October and now on my 15th outage. Why oh why did I leave Teksavvy
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George Jungle (@George_Jungle67) reported@startca TSN 4 looks horrible, are you still sending this in 30fps? That’s what it looks like, not so good for live sports.
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Jordan (@geebs1983) reported@startca @NeilDowsonPEC How many times do I have to call? 3 tech's no show, 3 days of missed work & I still have a cable lying on my lawn. How many times should I miss work? How much time should I spend on the phone with your tech "support"? No offer to compensate me but my full bill keeps rolling in.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Suzanne C (@SudioC) reported@paulvt @startca I’ve had Acanac in the past and it was not reliable at all. Anytime there was an issue it was days before someone got back to me. It was years ago, and super reasonably priced.There service may be better now. Unlikely it could be worse
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MJ Gardner (@WebDivaMJ) reported@startca And now it's back. What fantastic service!
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CarbonDobsOfficial (B42Empire) (@DobsCarbon) reportedhey @startca it would be really fraking AMAZING if you guys didnty have **** ******* services these days... im sick of this bullshit service interuptiosn 2-3 times a ******* month. I dont pay over 100 ******* buck a month for this BULLSHIT!!! GERT YOUR ******* **** TOGETHER ****!
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Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, OntarioHey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Chris P Bacon (@pozpiggy86) reported@fanCRTCProfling No. All I ever got was a blanket statement that they do not compensate for any reason. As it just so happens, my internet has gone down now while I'm trying to work from home. Almost 16 months now and nothing has been resolved. Pathetic! #CRTC #CCTS @startca @Rogers
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ErrorFindingID (@ErrorFindingID) reported@startca hi there. It says there the service is currently having issues in some areas of Toronto? Just want to confirm if just me or there is some outages
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Kyle de (@Kylede7) reported@startca Just went down in Strathroy, for the 4th time in 2 days