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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gatineau, QC 1
London, ON 4
Québec, QC 1
Montréal, QC 2
Toronto, ON 17
Cambridge, ON 1
Mississauga, ON 1
Brampton, ON 2
Kemptville, ON 1
Hamilton, ON 1
Vancouver, BC 1
Nepean, ON 1
North York, ON 1
Milton, ON 1
Toronto county, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • steve_ca2002
    Keep Left (@steve_ca2002) reported

    @ally_young81 @startca For that Leaf game , I had to go over to the neighbours who use Bell/Fibe, they laugh at my Start issues. The game was clear as a "Bell". I didn't tell them about the quality of CNN on Start TV, it's too embarrassing.

  • AdamBalanquit
    Adam B 🇨🇦 (@AdamBalanquit) reported

    @startca Anyone else having connection issues in Toronto?

  • virginia_ridley
    Virginia Ridley (@virginia_ridley) reported

    Anyone else in #ldnont on @startca experiencing an outage?

  • BrandonEedy519
    Brandon Eedy (@BrandonEedy519) reported

    @startca Why are you selling out to Telus and not saying anything? Will cancel my account immediately

  • RDJennie
    Jennie Addario (@RDJennie) reported

    @startca Is this the customer #?

  • _wild_abandon
    _wild_abandon (@_wild_abandon) reported

    @startca having issues with no internet. Is there an outage in downtown Toronto? I called your customer service line and the gentleman was less then helpful.

  • KatesChaos
    KatesChaos🤪 (@KatesChaos) reported

    @startca @chachee1976 Yes. We aren’t dumb. To be clear for you though: We’ve had service with the BIG GUYS and it was utter BS service and customer service. We chose lil guy because of that. Now lil guy is BIG GUY and so we wonder and ask, should we expect more BS like the BIG GUYS serve? We think YES

  • WebDivaMJ
    MJ Gardner (@WebDivaMJ) reported

    @startca And now it's back. What fantastic service!

  • High_Fivez
    FIVEZ (@High_Fivez) reported

    @startca My internet has gone out earlier today and has yet to come back online, do you have any information about this issue on your end? possible outage?

  • accounttaken2
    accounttaken (@accounttaken2) reported

    @GeroldSecr61410 @startca For me as well tonight, it’s terrible.

  • tamara_b84
    Tamara (@tamara_b84) reported

    Neither @rogers and @startca will get a technician here to fix my internet after a @Rogers technician disconnected my NON-direct Rogers line while hooking up another unit's internet until tomorrow morning. Both seem to think its acceptable to make us go without internet....

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • OshawaBuddha
    Audacious Buddha (@OshawaBuddha) reported

    Highly disappointed to find out @startca sold out to Telus. I guess you never cared for your customers after all! 🤬🤬🤬

  • JKamenar
    Jaclyn Kamenar (@JKamenar) reported

    @startca switching internet services. I am tired of the unstable internet speeds. I am now paying 70 bucks a month for poor performance. I have found a new provider with better speeds and 20/month less. Thank you #Oxio

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