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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 47
Brampton, ON 5
Kemptville, ON 1
London, ON 2
Hamilton, ON 1
Vancouver, BC 2
Nepean, ON 1
North York, ON 2
Milton, ON 1
Toronto county, ON 1
Mississauga, ON 3
Cambridge, ON 2
Montréal, QC 2
North Bay, ON 1
Peel, ON 1
Laval, QC 1
St. Thomas, ON 1
Richmond Hill, ON 1
Ancaster, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • ReadABook05
    BK (@ReadABook05) reported

    @startca any eta on service restoration in London?

  • ohor78
    Ohor78 (@ohor78) reported

    @startca Internet has been down all day in London

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • _log1n_
    Paradigm Shift (@_log1n_) reported

    @startca Pulling 192.168.100.0/24 addresses from start cable modem. Atypical. Dhcp server down?

  • Serbtastic
    Mike Stankovic (@Serbtastic) reported

    @startca it looks like internet just went down in Stoney Creek, possibly weather related?

  • large116
    Tony Rajotte (@large116) reported

    @startca Hello Start, are there any issues in East London reported? Both internet & TV have dropped. Power-cycled all units but still no go?

  • ArmchairJaysFan
    Armchair Jays Fan (@ArmchairJaysFan) reported

    @startca any issues in Milton. My internet signal going on/off repeatedly.

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • GunFarce
    LaserGuy. NO DMs (@GunFarce) reported

    Good ole @startca Been on hold for two hours, just to be told there is a network problem with the digital phone service. Why the hell would they just post that and save people a lot of time wasted sitting in a phone que for hours. Since Koodo, things have gone down hill.

  • jkrider_
    John Krider (@jkrider_) reported

    @startca Internetting seems slow lately. In mississausage . any slow things happen?

  • NorsuAcres
    NorsuAcres (@NorsuAcres) reported

    @RogersHelps @TELUS and @startca CCTS complaint incoming.

  • joshuajstark88
    Joshua Stark (@joshuajstark88) reported

    @startca Internet down in westmount London area since 1 pm. Any updates?

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • SensiOriginal
    Sensi Original (@SensiOriginal) reported

    @startca hey guys are you having an issue in the Cambridge area? Our internet went out about an hour ago and I already did the typical stuff to get it working and it’s still just blinking downstream symbol.

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