Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 15 |
| Brampton, ON | 3 |
| London, ON | 2 |
| Montréal, QC | 2 |
| Cambridge, ON | 2 |
| Hamilton, ON | 2 |
| Ottawa, ON | 1 |
| St. Thomas, ON | 1 |
| Ajax, ON | 1 |
| Vaughan, ON | 1 |
| Kitchener, ON | 1 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
| North York, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Young
(@ally_young81) reported
@startca Can you also look into Sportsnet 1? Channel 407? The audio is fine, but the streaming pauses and then rapidly catches up every few minutes. We find that sportsnet and sometimes the TSN channels have this issue. No others.
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Lucas Crook
(@luccrook) reported
@startca don’t often watch MTV but something wrong with that channel. Resolution is wrong, screen is letterboxed and background audio is higher than main audio. Can’t hear what people are saying over the background music. Can this be fixed?
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Phoenix
(@MoonIitPhoenix) reported
@startca Internet at my mom's place in Ottawa keeps going down randomly (3rd time today), very unreliable. Any reason for this?
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LaserGuy. Follow me & I Follow Back
(@GunFarce) reported
@startca @MoonIitPhoenix Same in Alcona innisfil off 2 or three times now and been down steady since10:30. I can see the modem lights when it goes down. So I know when it come up.. no voip or internet
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Steve Quinton
(@stevequinton) reported
@startca And again? Seems like our internet is down again
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Justin Ross
(@Two_damn_tall) reported
@startca service down in london......again
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jujub
(@msjewlz29) reported
Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me another increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help
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Fred Parker
(@fredder) reported
@startca is there an internet outage in Scarborough for FTTN?
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StickinMind
(@stickinmind) reported
@startca service lost Ottawa Upland area
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Fred Parker
(@fredder) reported
@startca How about Toronto? Been down for 30 minutes
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Dave
(@candu_scuba) reported
@startca service lost in Ottawa.
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Ricardo Barros Lourenço
(@rblourenco) reported
from
Hamilton, Ontario
Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.
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Gothic Demon
(@xxGothicDemonxx) reported
@startca I’ve already tried all the trouble shooting
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Chirvan Edross 🔥
(@cedross) reported
@startca gets purchased by Telus then all of a sudden there are issues. Coincidence...
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Eamon O'Flynn
(@EamonOFlynn) reported
@startca Our internet just stopped working. Is there an outage in Kitchener?
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