Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 22 |
| Toronto county, ON | 1 |
| Mississauga, ON | 1 |
| Ottawa, ON | 3 |
| London, ON | 1 |
| Hamilton, ON | 1 |
| Barrie, ON | 1 |
| Brampton, ON | 1 |
| Cambridge, ON | 3 |
| Kitchener, ON | 1 |
| Markham, ON | 1 |
| Oakville, ON | 1 |
| Courtice, ON | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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_wild_abandon (@_wild_abandon) reported@startca having issues with no internet. Is there an outage in downtown Toronto? I called your customer service line and the gentleman was less then helpful.
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LaserGuy. NO DMs (@GunFarce) reportedGood ole @startca Been on hold for two hours, just to be told there is a network problem with the digital phone service. Why the hell would they just post that and save people a lot of time wasted sitting in a phone que for hours. Since Koodo, things have gone down hill.
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Olee (@Olee22090047) reported@startca is the absolute worst ISP out there. Their service is constantly failing, they double charge you and offer a refund then don't give it when you agree. They are ignoring me and holding my money ransom. Have proof
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Virginia Ridley (@virginia_ridley) reportedAnyone else in #ldnont on @startca experiencing an outage?
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BK (@ReadABook05) reported@startca any eta on service restoration in London?
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ML Oz (@machinelearnopz) reported@startca internet has been out since late Wednesday here in Toronto :(. Support has been called twice with promises made to send someone out. Just sent you a support email from your site and this tweet. I need the services restored to work from home please 🙏🏾
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SpongeBob (@SpiderTaylor) reported@startca getting so sick of yall. Why do I pay yall so much money for you guys to literally never do your jobs. SMH spend all my money for something I don't even get full of. Thanks for ripping me off start internet. 🖕🖕🖕🖕🖕🖕
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Commissioner Miner (@fanCRTCProfling) reported@pozpiggy86 @startca @Rogers Nothing went down on me today. :( I'm sad. ;)
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Jordan (@geebs1983) reported@startca @Olee22090047 This is the BS I'm talking about ppl. If you need help all they can do is suggest you power cycle your equipment. Otherwise they blame the customer or rogers, they'd blame the easter bunny if they through you'd accept it. 3 times I was no showed by a tech WORTHLESS WELFAR SERVICE
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Jordan (@geebs1983) reported@startca If you want to game you can't If you want to work from home you can't If you want to use gambling sites, you can't There is 1 upside, weight loss. I've lost 10 pounds going up and down the stairs 5+ times a day to reset my internet.
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acid (@acid1911) reported@startca can't believe I used to like you guys. You're a joke and an absolute disgrace. Start SUCKS
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts