Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 17 |
| Gatineau, QC | 1 |
| London, ON | 4 |
| Québec, QC | 1 |
| Montréal, QC | 2 |
| Cambridge, ON | 1 |
| Mississauga, ON | 1 |
| Brampton, ON | 2 |
| Kemptville, ON | 1 |
| Hamilton, ON | 1 |
| Vancouver, BC | 1 |
| Nepean, ON | 1 |
| North York, ON | 1 |
| Milton, ON | 1 |
| Toronto county, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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accounttaken (@accounttaken2) reported@GeroldSecr61410 @startca For me as well tonight, it’s terrible.
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Elaine Gamble (@Elaine_Gamble) reported@startca good morning - I am so disappointed with your poor customer service response times. I gave up after 80 minutes last week and am 27 minutes and counting this morning just to get my new modem activated.
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Armchair Jays Fan (@ArmchairJaysFan) reported@startca any issues in Milton. My internet signal going on/off repeatedly.
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DeJeez (@Dejeez) reported@outagelive No "may", @startca is definitely down and they're not even responding.
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Johnny LaRue (@JohnnyLaRue_) reported@startca @NeilDowsonPEC Is the internet down in Orangeville??
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Paradigm Shift (@_log1n_) reported@startca Pulling 192.168.100.0/24 addresses from start cable modem. Atypical. Dhcp server down?
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John Krider (@jkrider_) reported@startca Internetting seems slow lately. In mississausage . any slow things happen?
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Jordan (@geebs1983) reported@startca We've been over this, ALL of my equipment is new & the placement is correct. If its isolated to my residence why did you stand me up the 2 times you were supposed to come out? Like I said, DODGE THIS INTERNET...SUPPORT IS NEARLY NONEXISTENT.
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Chirvan Edross 🔥 (@cedross) reported@startca gets purchased by Telus then all of a sudden there are issues. Coincidence...
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Jordan (@geebs1983) reported@startca If you want to game you can't If you want to work from home you can't If you want to use gambling sites, you can't There is 1 upside, weight loss. I've lost 10 pounds the past few months going up and down the stairs 5+ times a day to reset my internet.
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Jayson Mackenzie (@JaysonMackenzie) reported@startca Have there been any disruptions in the Sarnia area? I've been having bad internet all morning
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Olee (@Olee22090047) reportedDO NOT USE @startca. Their product is awful and their customer service is even worse. Looking at you A. Kelleher-Lizotte and Emilie C. WORST ISP out there
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Jordan (@geebs1983) reported@startca @NeilDowsonPEC IF YOU SIGN UP FOR WELFARE SERVICE YOU GET WELFARE SERVCE. DODGE THIS GARBAGE, WELFARE SERVICE. When it works it's fine, when it doesn't they just blame the customer, or Rogers, or the Tooth Fairy, anything to get you off the phone.
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Tom S (@tomtsp) reported@startca getting connectivity issues with cable service since middle of last week. Any idea why it is happening?
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Olee (@Olee22090047) reported@startca why does my internet disconnect every 5 mins and when it does work, its slow as molasses