Start.ca Outage Map

The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

• Eamon O'Flynn (@EamonOFlynn) reported 7 minutes ago

  @startca Our internet just stopped working. Is there an outage in Kitchener?

• Phoenix (@MoonIitPhoenix) reported 10 minutes ago

  @startca Internet at my mom's place in Ottawa keeps going down randomly (3rd time today), very unreliable. Any reason for this?

• Ricardo Barros Lourenço (@rblourenco) reported 13 minutes ago from Hamilton, Ontario

  Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.

• DeJeez (@Dejeez) reported 14 minutes ago

  @outagelive No "may", @startca is definitely down and they're not even responding.

• Tom S (@tomtsp) reported 15 minutes ago

  @startca We do not have fibre service at our location, still on cable service. And I was told that was no ETA for fibre in the neighbourhood.

• Phoenix (@MoonIitPhoenix) reported 17 minutes ago

  @startca down in my Ottawa area for at least an hour now and a half now.

• LaserGuy. Follow me & I Follow Back (@GunFarce) reported 19 minutes ago

  @startca @MoonIitPhoenix Same in Alcona innisfil off 2 or three times now and been down steady since10:30. I can see the modem lights when it goes down. So I know when it come up.. no voip or internet

• ML Oz (@machinelearnopz) reported 20 minutes ago

  @startca internet has been out since late Wednesday here in Toronto :(. Support has been called twice with promises made to send someone out. Just sent you a support email from your site and this tweet. I need the services restored to work from home please 🙏🏾

• jujub (@msjewlz29) reported 22 minutes ago

  Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me an increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help

• Jayson Mackenzie (@JaysonMackenzie) reported 22 minutes ago

  @startca Have there been any disruptions in the Sarnia area? I've been having bad internet all morning

• Armchair Jays Fan (@ArmchairJaysFan) reported 25 minutes ago

  @startca any issues in Milton. My internet signal going on/off repeatedly.

• StickinMind (@stickinmind) reported 27 minutes ago

  @startca service lost Ottawa Upland area

• Audacious Buddha (@OshawaBuddha) reported 27 minutes ago

  Highly disappointed to find out @startca sold out to Telus. I guess you never cared for your customers after all! 🤬🤬🤬

• jujub (@msjewlz29) reported 29 minutes ago

  Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me another increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help

• https://mas.to/@hungryhamont (@HungryHamOnt) reported 30 minutes ago

  @startca No internet in Burlington right now. Do you have an outage?

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