Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ottawa, ON | 1 |
| Montréal, QC | 3 |
| Toronto, ON | 12 |
| Vancouver, BC | 1 |
| Mississauga, ON | 5 |
| Gatineau, QC | 1 |
| London, ON | 2 |
| Québec, QC | 1 |
| Cambridge, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron R (@TweetsFromAaron) reported@ValerieRemark @RogersHelps @startca My problem was resolved by restarting my modem
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Kyle de (@Kylede7) reported@startca Just went down in Strathroy, for the 4th time in 2 days
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Mike Safari (@MikeSafariMusic) reported@startca Any update on the outage in Mississauga? Connection has been flapping for about 4 hours now and when I spoke to support around 10am, they couldn't find anything identifying an outage but the guy suspected there would be one soon.
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George Jungle (@George_Jungle67) reported@startca TSN 4 looks horrible, are you still sending this in 30fps? That’s what it looks like, not so good for live sports.
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Tanya Park (@tanneramma) reported@startca is there a known outage in St.Thomas?
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Korean Persuasion (@KoreanPersuasi1) reported@startca internet outage in Brantford? Since 10am
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Carolina Dobrowolska (@CDobrowolska) reported@HashtagKyle @VirginPlus Chec to see if @startca supports your area. I've had them for years and have received fantastic customer service.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Armchair Jays Fan (@ArmchairJaysFan) reported@startca any issues in Milton. My internet signal going on/off repeatedly.
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Alison Young (@ally_young81) reported@startca Can you also look into Sportsnet 1? Channel 407? The audio is fine, but the streaming pauses and then rapidly catches up every few minutes. We find that sportsnet and sometimes the TSN channels have this issue. No others.
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mmabhoy (@mmabhoy1888) reported@startca I have no internet in milton Ontario, is there an outage that you're aware of?
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Eric Duquette (@eduquette313) reported@startca last night spent 2 hours and 13 mins on phone waiting someone. Then it hit 9pm snd it hung up. I called 30 mins waited this morning and had to leave for work because i couldnt do work last night because no internet. Now been on hold currently 30 mins waiting. Help me
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Elle🦩🇨🇦 (@mypinkjeep) reported@RogersHelps Why nothing for @startca customers who fall under your broken infrastructure? That’s not right. I lost a day of work because of that.
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jujub (@msjewlz29) reportedHi friends 👋🏻 My modem is no longer working & @startca wants to charge me an increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help