Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 40 |
| Montréal, QC | 13 |
| Brampton, ON | 8 |
| London, ON | 5 |
| Hamilton, ON | 4 |
| Gravenhurst, ON | 2 |
| Kitchener, ON | 2 |
| Welland, ON | 2 |
| Mississauga, ON | 1 |
| Oakville, ON | 1 |
| Shelburne, ON | 1 |
| Guelph, ON | 1 |
| Cambridge, ON | 1 |
| Beamsville, ON | 1 |
| Barrie, ON | 1 |
| Brockville, ON | 1 |
| Thornhill, ON | 1 |
| North York, ON | 1 |
| Ottawa, ON | 1 |
| Milton, ON | 1 |
| Richmond Hill, ON | 1 |
| Windsor, ON | 1 |
| Burlington, ON | 1 |
| Oshawa, ON | 1 |
| Concord, ON | 1 |
| St. Catharines, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Jennie Addario
(@RDJennie) reported
@startca Is there an outage in Hamilton? My internet is suddenly spotty - keeps connecting/reconnecting.
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Korean Persuasion
(@KoreanPersuasi1) reported
@startca I think Twitter DM services are not working
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_wild_abandon
(@_wild_abandon) reported
@startca having issues with no internet. Is there an outage in downtown Toronto? I called your customer service line and the gentleman was less then helpful.
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jayme.wild
(@jayme_wild) reported
Seriously. @startca is absolute garbage. I’ve been a customer since October and now on my 15th outage. Why oh why did I leave Teksavvy
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a little alternative, don’t you think? 🏳️🌈
(@T_Maniac13) reported
@startca Are you experiencing an outage in Southern Ontario right now?
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Jennie Addario
(@RDJennie) reported
@startca Is this the customer #?
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Aaron R
(@TweetsFromAaron) reported
@ValerieRemark @RogersHelps @startca My problem was resolved by restarting my modem
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Audacious Buddha
(@OshawaBuddha) reported
Highly disappointed to find out @startca sold out to Telus. I guess you never cared for your customers after all! 🤬🤬🤬
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Olee
(@Olee22090047) reported
@startca literally using my cell phone data at home because your service and customer service is an absolute joke.
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Jaclyn Kamenar
(@JKamenar) reported
@startca @oxio_internet We should need very little support if you provided good quality and reliable internet. It used to be good a couple of yrs ago. I don’t know happened to you guys. I hope you are aware that your reputation is no longer a good one.
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Jayson Mackenzie
(@JaysonMackenzie) reported
@startca Have there been any disruptions in the Sarnia area? I've been having bad internet all morning
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Olee
(@Olee22090047) reported
@jayme_wild @startca Same. They are the worst out there and keep getting worse for more money. Doesn't help that they're customer service is just as bad
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Tamara
(@tamara_b84) reported
@startca @Rogers @RogersHelps I can but I don't see the point...I spent the morning on the phone with technical support who told me there is nothing Start can do until tomorrow morning. It was a Rogers technician that disconnected my internet.
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Korean Persuasion
(@KoreanPersuasi1) reported
@startca internet outage in Brantford? Since 10am
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Tom S
(@tomtsp) reported
@startca We do not have fibre service at our location, still on cable service. And I was told that was no ETA for fibre in the neighbourhood.
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