Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 13 |
| Ottawa, ON | 1 |
| Montréal, QC | 3 |
| Vancouver, BC | 1 |
| Mississauga, ON | 5 |
| Gatineau, QC | 1 |
| London, ON | 2 |
| Québec, QC | 1 |
| Cambridge, ON | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Magickalhack - Glory to the 331st (@Magickalhack) reportedHey @startca, you guys really need to bring back 24h tech support. 8 am to 9 pm is not sufficient. Hell, 5-6 reps would be all you would need. Even if it was just live chat for the other 11 ******* hours of the day. If my internet [my only source of entertainment] goes down... 1/
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Sherri (@sherr_mac) reported@startca is there an outage tonight? Ours is off, using data right now
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Alison Young (@ally_young81) reported@startca Can you also look into Sportsnet 1? Channel 407? The audio is fine, but the streaming pauses and then rapidly catches up every few minutes. We find that sportsnet and sometimes the TSN channels have this issue. No others.
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John Krider (@jkrider_) reported@startca Internetting seems slow lately. In mississausage . any slow things happen?
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Nadeem khalid (@nadtwit) reported@startca is milton Area's internet down? Or i am only the one having issues
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Alison Young (@ally_young81) reported@startca just wondering if there’s an issue with Sportsnet Ontario? We’d like to watch the Leaf game, but the channel will no load. Every other channel is fine.
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https://mas.to/@hungryhamont (@HungryHamOnt) reported@startca No internet in Burlington right now. Do you have an outage?
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Jason (@JEGonc) reported@WrayAJ @startca Come on, Start. Give us a damn heads up!
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acid (@acid1911) reported@startca can't believe I used to like you guys. You're a joke and an absolute disgrace. Start SUCKS
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Jayson Mackenzie (@JaysonMackenzie) reported@startca Have there been any disruptions in the Sarnia area? I've been having bad internet all morning
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Shane Zeagman (@ItsShaZam) reported@startca Is your service down in Hamilton?
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Mike Stankovic (@Serbtastic) reported@startca it looks like internet just went down in Stoney Creek, possibly weather related?
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Jaclyn Kamenar (@JKamenar) reported@startca @oxio_internet We should need very little support if you provided good quality and reliable internet. It used to be good a couple of yrs ago. I don’t know happened to you guys. I hope you are aware that your reputation is no longer a good one.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
Check Current Status