Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 33 |
| London, ON | 5 |
| Montréal, QC | 3 |
| Hamilton, ON | 3 |
| Kitchener, ON | 3 |
| North York, ON | 2 |
| Cornwall, ON | 2 |
| Vancouver, BC | 1 |
| Brampton, ON | 1 |
| Guelph, ON | 1 |
| Southwold, ON | 1 |
| Maple, ON | 1 |
| Mississauga, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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KatesChaos🤪
(@KatesChaos) reported
@startca @chachee1976 Yes. We understand that. You missed the sarcasm…about how we expect utter **** LIKE we ALWAYS got when we were with the BIG guys. It’s why we were with lil guys. Now you’re BIG GUYS, we expect utter **** LIKE BIG GUYS ALWAYS SERVED US. #yaclearnow
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Alison Young
(@ally_young81) reported
@startca Can you also look into Sportsnet 1? Channel 407? The audio is fine, but the streaming pauses and then rapidly catches up every few minutes. We find that sportsnet and sometimes the TSN channels have this issue. No others.
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StickinMind
(@stickinmind) reported
@startca service lost Ottawa Upland area
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Ricardo Barros Lourenço
(@rblourenco) reported
from
Hamilton, Ontario
Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.
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Gremlin | Save The OA
(@RenewTheOANOW) reported
@Kylede7 @startca It's been going down like 4 times a day for me
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Fred Parker
(@fredder) reported
@startca How about Toronto? Been down for 30 minutes
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jujub
(@msjewlz29) reported
Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me another increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help
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Justin Ross
(@Two_damn_tall) reported
@startca service down in london......again
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Librarians Are Rad
(@RatherBeGulfing) reported
@startca Is the website having issues? Can't get the prices for internet packages that I know are offered at an address
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ML Oz
(@machinelearnopz) reported
@startca internet has been out since late Wednesday here in Toronto :(. Support has been called twice with promises made to send someone out. Just sent you a support email from your site and this tweet. I need the services restored to work from home please 🙏🏾
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Dave
(@candu_scuba) reported
@startca service lost in Ottawa.
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Kyle de
(@Kylede7) reported
@startca Just went down in Strathroy, for the 4th time in 2 days
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Virginia Ridley
(@virginia_ridley) reported
Anyone else in #ldnont on @startca experiencing an outage?
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BK
(@ReadABook05) reported
@startca any eta on service restoration in London?
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Bess Hamilton
(@bess_p_hamilton) reported
@startca Is there currently an outage in the Komoka area?
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