Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 16 |
| Brampton, ON | 3 |
| Montréal, QC | 2 |
| Cambridge, ON | 2 |
| Hamilton, ON | 2 |
| Ottawa, ON | 1 |
| St. Thomas, ON | 1 |
| Ajax, ON | 1 |
| Vaughan, ON | 1 |
| Kitchener, ON | 1 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
| North York, ON | 1 |
| London, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Mori ✨️ ʕ≧ᴥ≦ʔ ✨️
(@MoriLeaf) reported
Odd, we pay for 250mbps of internet speed but aren't receiving nearly that from @startca 🤔 unplugged the modem, the router, heck we even got a new pc today but still pretty poor on the download speed 🤔 the upload speed is exactly what we're paying for but this is odd...
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Cara Donnelly🌻
(@caraquilts) reported
Anyone else having @startca issues this weekend?
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Ron
(@ronthetvtech) reported
from
Central Elgin, Ontario
@startca All you need is a bigger dish or possibly a feed horn rotation to fix the problem. But if your looking int alternative sources perhaps you could look into sourcing Newsnation and BBC news. You can never have enough news sources and you defenetly don’t have enough !
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Jordan
(@geebs1983) reported
@startca I have had 2 restart my internet twice in the first 10 mins of walking up, and this is a daily thing. Yesterday we had to restart the internet 5 times. Start was supposed to send a tech twice, both times I was stood up without a call. "Customer service" is worthless, no help.
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GooNi3Games
(@Gooni3Gamess) reported
@sherratt3298 @startca There was no issue, this is what fake reviews are lol
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Keep Left
(@steve_ca2002) reported
@startca You might want to brush the snow off that old dish, it's a pretty bad connection Monday Nov. 14.
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Dave
(@candu_scuba) reported
@startca Did all the updates, restarted, rebooted and reset. Still having major buffering problems. Never been this bad.
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Jordan
(@geebs1983) reported
@AydaPublic @startca This is garbage service, I've been told a tech was coming twice and both times they stood me up without even a phone call.
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Sameer Vasta
(@vasta) reported
@stillkvl @startca For what it’s worth, the precious service I’ve received from Start has been great. Maybe I just got the wrong person on the wrong day. Was just so dismayed by her lack of empathy and caring.
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David
(@websnappers) reported
@startca Is there an outage in the Cornwall area? We haven't had internet access for at least an hour.
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Sameer Vasta
(@vasta) reported
Just has the worst customer service from @startca (Sherri?) that it almost makes me want to switch to Rogers. Abysmal and rude. (Also, doesn’t help that there’s an outage that they won’t even attempt to help resolve.)
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Marth Koopa
(@MarthKoopa) reported
@startca If I set up a new debit card payment, will my current bank withdrawal payments be cancelled or do I have to cancel that manually?
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Shaun Rollo
(@SRollo91) reported
@startca once again, there are issues with the internet being down. This is a very common occurrence with you. Why is there an issue again?
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Keep Left
(@steve_ca2002) reported
@startca Hey! How's it going with that fix you promised for CNN? Your charging top dollar for a sub-standard product.
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GooNi3Games
(@Gooni3Gamess) reported
@iamajavajunkie @startca St Thomas aswell. The service has been so bad this last year, I don't believe there is any other choice but to switch... Honestly why are we dealing with start when they use Rogers lines and we have to wait on Rogers to answer before start answers lmao.
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