Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Check Current Status
E-mail
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 23 |
| London, ON | 4 |
| Hamilton, ON | 3 |
| Brampton, ON | 2 |
| Cornwall, ON | 2 |
| Cambridge, ON | 1 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
| North York, ON | 1 |
| Montréal, QC | 1 |
| Guelph, ON | 1 |
| Kitchener, ON | 1 |
| Southwold, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
-
CarbonDobsOfficial (B42Empire)
(@DobsCarbon) reported
hey @startca it would be really fraking AMAZING if you guys didnty have **** ******* services these days... im sick of this bullshit service interuptiosn 2-3 times a ******* month. I dont pay over 100 ******* buck a month for this BULLSHIT!!! GERT YOUR ******* **** TOGETHER ****!
-
Magickalhack - Glory to the 331st
(@Magickalhack) reported
Hey @startca, you guys really need to bring back 24h tech support. 8 am to 9 pm is not sufficient. Hell, 5-6 reps would be all you would need. Even if it was just live chat for the other 11 ******* hours of the day. If my internet [my only source of entertainment] goes down... 1/
-
LaserGuy. NO DMs
(@GunFarce) reported
Good ole @startca Been on hold for two hours, just to be told there is a network problem with the digital phone service. Why the hell would they just post that and save people a lot of time wasted sitting in a phone que for hours. Since Koodo, things have gone down hill.
-
Kyle de
(@Kylede7) reported
@startca Just went down in Strathroy, for the 4th time in 2 days
-
Justin Ross
(@Two_damn_tall) reported
@startca service down in london......again
-
Fred Parker
(@fredder) reported
@startca How about Toronto? Been down for 30 minutes
-
Tyson Moore
(@das_wonderkin) reported
@startca I’m still down, reboot didn’t work, I’m trying it again right now
-
Gremlin | Save The OA
(@RenewTheOANOW) reported
@startca Internets been down 3 times a day in GTA
-
accounttaken
(@accounttaken2) reported
@GeroldSecr61410 @startca For me as well tonight, it’s terrible.
-
Joshua Stark
(@joshuajstark88) reported
@startca Internet down in westmount London area since 1 pm. Any updates?
-
KatesChaos🤪
(@KatesChaos) reported
@startca @chachee1976 Yes. We aren’t dumb. To be clear for you though: We’ve had service with the BIG GUYS and it was utter BS service and customer service. We chose lil guy because of that. Now lil guy is BIG GUY and so we wonder and ask, should we expect more BS like the BIG GUYS serve? We think YES
-
StickinMind
(@stickinmind) reported
@startca service lost Ottawa Upland area
-
LaserGuy. NO DMs
(@GunFarce) reported
@startca My digital phone service is no longer "registered" for some reason. Been on hold over an hour now. wtf?
-
Ohor78
(@ohor78) reported
@startca Internet has been down all day in London
-
BK
(@ReadABook05) reported
@startca any eta on service restoration in London?
Check Current Status