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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gatineau, QC 1
London, ON 4
Québec, QC 1
Montréal, QC 2
Toronto, ON 17
Cambridge, ON 1
Mississauga, ON 1
Brampton, ON 2
Kemptville, ON 1
Hamilton, ON 1
Vancouver, BC 1
Nepean, ON 1
North York, ON 1
Milton, ON 1
Toronto county, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • shadowheart927
    Shadowheart (@shadowheart927) reported

    @startca is there an outage in Kingston?

  • KoreanPersuasi1
    Korean Persuasion (@KoreanPersuasi1) reported

    @startca I think Twitter DM services are not working

  • rblourenco
    Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, Ontario

    Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.

  • JayJohns14
    Jay Johnson (@JayJohns14) reported

    @startca @TELUSsupport sharing feedback that I never had to wait more than 10 minutes on hold prior to Telus purchasing and I'm currently at 1 hour and 52 minutes of being on hold...so much for friendly neighbourhood company

  • Dejeez
    DeJeez (@Dejeez) reported

    Is @startca around? No response about the outage @outagelive

  • George_Jungle67
    George Jungle (@George_Jungle67) reported

    @startca TSN 4 looks horrible, are you still sending this in 30fps? That’s what it looks like, not so good for live sports.

  • stevequinton
    Steve Quinton (@stevequinton) reported

    @startca And again? Seems like our internet is down again

  • geebs1983
    Jordan (@geebs1983) reported

    @startca @Olee22090047 This is the BS I'm talking about ppl. If you need help all they can do is suggest you power cycle your equipment. Otherwise they blame the customer or rogers, they'd blame the easter bunny if they through you'd accept it. 3 times I was no showed by a tech WORTHLESS WELFAR SERVICE

  • gadgetwizguy
    Chris Goulard (@gadgetwizguy) reported from Orangeville, Ontario

    @startca when I call because the neighbourhood Internet keeps going up and down all afternoon, so a @Rogers issue AGAIN, do NOT tell me to reset my modem just put the damn ticket in. Whole area keeps going down. Just DO IT!!!

  • rblourenco
    Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, Ontario

    Do you know what's the worse in watching #FIFAWorldCup with @startca? Is that the signal is so delayed (about a minute and a half) that my in-laws are able to voice message us from whatsapp the telling about the goal/offside #bra #sui

  • msjewlz29
    jujub (@msjewlz29) reported

    Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me another increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help

  • geebs1983
    Jordan (@geebs1983) reported

    @beisan The worst internet I have ever had is @startca .... Technical support are nice but useless, they can't fix anything you couldn't fix yourself and when a problem happens they blame Rogers. They stood me up twice for service apt's without letting me know and still no fix.

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • AdamBalanquit
    Adam B 🇨🇦 (@AdamBalanquit) reported

    @startca Anyone else having connection issues in Toronto?

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