Outage Map

The following outage map shows the most recent areas in Canada where users have reported their issues and outages. If you are having an issue with and your location is not listed, make sure to submit a report below.

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At the moment, we haven't detected any problems at Are you experiencing issues or an outage? Leave a message in the comments section! is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation. Most Affected Locations

Outage reports and issues in the past 15 days originated from: Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code. Issues Reports

Latest outage, problems and issue reports in social media:
  • three raccoons apart (@smashwalters) reported

    @startca is the internet down for L1S?

  • Zantheus (@Zantheus1) reported

    @startca internet down M4M. What's the issue?

  • Aaron Robb (@aaron_robb) reported

    @startca Our internet is down, and your site is down. Where can we see any status updates?

  • CheekyOtter16 (@CheekyOtter16) reported

    @startca my internet is crap today! Can’t load videos, buffering on 20 minute shows…what’s going on?!

  • Terk the Drunk (@TerkyBacon14) reported

    @startca so I can't log into my account, with the saved information on my phone. Lost internet. Contact you via DM and am told to use live chat. Live chat unavailable for tech support.🙃 Let's hope it's back before I start work, since I work from home. 😵‍💫

  • Rena 🦊 No ******* Thanks (@RenaKunisaki) reported

    @startca mine just lost signal for a few minutes (blinking DS light) but it's back up now

  • Darian Roy (@DarianRoy1) reported

    @startca Yeah while I’ve been waiting for fibre for that was promised would be installed in my area for on 3+ years now…cmon do better Start. I’m tired of paying $80 for a 75mb download. While my friend pays $105 for 1000 down.

  • MGD🇨🇦 (@MGD43507122) reported

    @startca @Danielml48 Can you not just tell me the outage has been resolved and reboot my modem? Not interested in waiting on hold

  • MGD🇨🇦 (@MGD43507122) reported

    @startca Ironic that this ad is running when service is down in SW London N6K. Over 2 hours, coming up on 3

  • MGD🇨🇦 (@MGD43507122) reported

    @startca service has been down for over 2 hours. SW London N6K area. Update please.

  • ML (@Danielml48) reported

    @startca internet outage London Ontario for the last 2 hours

  • Robert Mayo (@robtmayo) reported

    @startca CNN Is down again? It’s hard to believe that this is so difficult. When will it be fixed?

  • CanadianSupahFly (@Cdn_SupahFly) reported from St. Catharines, Ontario

    @startca @HumaneSocietyLM Terrible puns aside, happy #InternationalCatDay 🙃

  • SimplyMaria (@mariamatilde69) reported

    @startca having issues with internet dropping constantly this morning. Are you aware? Rebooted modem and nothing, still having issues. Or is just me ?

  • Ron (@ronthetvtech) reported from Central Elgin, Ontario

    @startca Instead of doing these dumb quizzes why don’t you fix CNN!!!!!!

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