Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 60 |
| London, ON | 10 |
| Kitchener, ON | 5 |
| Montréal, QC | 3 |
| Cornwall, ON | 2 |
| Brampton, ON | 2 |
| Southwold, ON | 1 |
| Hamilton, ON | 1 |
| Maple, ON | 1 |
| Mississauga, ON | 1 |
| North York, ON | 1 |
| Orillia, ON | 1 |
| Pont-Rouge, QC | 1 |
| Peterborough, ON | 1 |
| Strathroy, ON | 1 |
| Oshawa, ON | 1 |
| Gatineau, QC | 1 |
| Calgary, AB | 1 |
| Orangeville, ON | 1 |
| St. Thomas, ON | 1 |
| Nipigon, ON | 1 |
| Woodbridge, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa A. Chown
(@tompkinstyle) reported
@Rogers I don't understand how you aren't grasping this. There is a widespread @Rogers outage that includes #ldnont right now. Please explain how reporting the widespread Rogers outage can be addressed by @startca? Explain like I am in Kindergarten, because it doesn't make sense.
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james m
(@CosmoKrameI2) reported
@startca are there any outages in the Hamilton region? My internet is not working for the last 1 hour.
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LeahBraemel 🇨🇦 is Unashamed
(@LeahBraemel) reported
@startca our net has been down since 1 am —any idea what is going on or when it will be back?
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Samantha Wilson
(@saaamwilsooo) reported
@startca are there some outage issues going on? I’ve been without wifi for a while
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Adam Kurtz
(@cold_arctic_air) reported
@startca @Ketobombchocol1 Neighbor with Rogers. Same issue. Service vehicles in the area, seems to be resolved for now.
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Jo is ... therefore she thinks.
(@j0_mAmA) reported
@startca Is there an outage in Old East? We've rebooted everything and have no internet.
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Jerome Dinampo
(@jerkiejerx) reported
Internet connection is DOWN again! @startca @RogersHelps
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Duck
(@DucktheRoofer) reported
@startca internet has been out most of the day in OEV in London Ontario. I've reset, I've restarted my modem. Yet still nothing from @startca on twitter or Facebook + the support line just keeps ringing & ringing. I'm super pissed
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Jo is ... therefore she thinks.
(@j0_mAmA) reported
@RachFee @startca Awful website. When I finally got it to load, it says online only.
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Tiffany Wilson-Walker
(@Tiffany07118882) reported
Its like waking up from a really bad dream. @startca Fiber half the price for double the speed and the best customer service EVER! I tried bell for the landline, awful experience, services I don’t use and crummy customer care. #switching #StartFiber
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LeahBraemel 🇨🇦 is Unashamed
(@LeahBraemel) reported
@startca I tried the website chat via my phone’s LTE but it said the chat wasn’t available. Wifi is going up and down starting the last couple minutes. If it doesn’t stay stable will phone via cell cuz your voip won’t be stable
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Ba$iC-InStInCt
(@BaInstinct) reported
@startca Good to know it's not just your internet service that's ****.
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Brandon Eedy
(@BrandonEedy519) reported
@Tiffany07118882 @startca Had the exact same response/reaction when I switched. Customer service is through the roof
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Jordan
(@geebs1983) reported
@_MadDuck @startca This is an absoulte garbage service, my internet is up and down and @startca hasn't done a damn thing about it, do as I am and find a service worth the money. POS service demands advanced payment and then provides sh!t service.
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ѕpꙬᶯᶵᶛᶼᶼ
(@spoontazz) reported
Spouse ended up just canceling the service. That took the last half of the 3 hours to complete. Appalling customer service. In contrast, I have been having issues with home internet and every time I call @startca I get just one agent, who is knowledgeable, genial...
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