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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brampton, ON 3
Toronto, ON 20
St. Thomas, ON 1
Richmond Hill, ON 1
North York, ON 1
Ancaster, ON 1
Toronto county, ON 1
Mississauga, ON 1
Ottawa, ON 2
London, ON 1
Hamilton, ON 1
Barrie, ON 1
Cambridge, ON 2
Kitchener, ON 1
Markham, ON 1
Oakville, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • SpiderTaylor
    SpongeBob (@SpiderTaylor) reported

    @startca getting so sick of yall. Why do I pay yall so much money for you guys to literally never do your jobs. SMH spend all my money for something I don't even get full of. Thanks for ripping me off start internet. 🖕🖕🖕🖕🖕🖕

  • T_Maniac13
    a little alternative, don’t you think? 🏳️‍🌈 (@T_Maniac13) reported

    @startca Are you experiencing an outage in Southern Ontario right now?

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • tomtsp
    Tom S (@tomtsp) reported

    @startca getting connectivity issues with cable service since middle of last week. Any idea why it is happening?

  • virginia_ridley
    Virginia Ridley (@virginia_ridley) reported

    Anyone else in #ldnont on @startca experiencing an outage?

  • stevequinton
    Steve Quinton (@stevequinton) reported

    @startca And again? Seems like our internet is down again

  • jimmycanuck
    Jim Squires is probably on fire 🔥 (@jimmycanuck) reported

    Just tried to call @cogeco to ask a basic pricing question as I try to help my mother-in-law with her wifi, and was told that their modem rental pricing isn’t standardized?!? What in the holy hell?! ENDLESSLY glad I switched to @startca years ago.

  • Magickalhack
    Magickalhack - Glory to the 331st (@Magickalhack) reported

    Hey @startca, you guys really need to bring back 24h tech support. 8 am to 9 pm is not sufficient. Hell, 5-6 reps would be all you would need. Even if it was just live chat for the other 11 ******* hours of the day. If my internet [my only source of entertainment] goes down... 1/

  • steve_ca2002
    Keep Left (@steve_ca2002) reported

    @startca You might want to brush the snow off that old dish, it's a pretty bad connection Monday Nov. 14.

  • hershx
    Mark Hrycyshyn (@hershx) reported

    @startca Any issues reported in the Etobicoke area, as my Internet has been down for about the last 30 minutes, even after a power cycle of the modem.

  • mmabhoy1888
    mmabhoy (@mmabhoy1888) reported

    @startca I have no internet in milton Ontario, is there an outage that you're aware of?

  • ally_young81
    Alison Young (@ally_young81) reported

    @startca just wondering if there’s an issue with Sportsnet Ontario? We’d like to watch the Leaf game, but the channel will no load. Every other channel is fine.

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • JD5513
    JD55 (@JD5513) reported

    Hey @startca, we've been trying to get our Internet service back up and running. However, we've been unable to contact anyone to come out and assist for the past few days. Been in hold multiple times with no help for 2 hours each time

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