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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mississauga, ON 2
Toronto, ON 10
Gatineau, QC 1
London, ON 3
Québec, QC 1
Montréal, QC 2
Cambridge, ON 1
Brampton, ON 1
Kemptville, ON 1
Hamilton, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • geebs1983
    Jordan (@geebs1983) reported

    @startca We've been over this, ALL of my equipment is new & the placement is correct. If its isolated to my residence why did you stand me up the 2 times you were supposed to come out? Like I said, DODGE THIS INTERNET...SUPPORT IS NEARLY NONEXISTENT.

  • phuzzeeoyster
    adam (@phuzzeeoyster) reported

    @startca is there an issue with fiber service in London on

  • Lewdlandgaming
    LewdlandGaming (@Lewdlandgaming) reported

    @startca We've had technicians out, called Multiple times, you can't or just won't fix it. Not even bothering to give you another chance were switching next week

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • asbest0s
    asbest0s (@asbest0s) reported

    When are @Bell_Support or @startca going to offer residential fibre in downtown #ldnont? You’d think with their physical stations near/in the core this would be yesterday’s news. Appears they are OK with letting @Rogers have all the gigabit service money.

  • RenewTheOANOW
    Gremlin | Save The OA (@RenewTheOANOW) reported

    @sxc234 @startca It's been losing internet 3 times a day ever since tells took over it sucks now, been looking elsewhere that's not Bell or Roger's. If u find any let me know.

  • Olee22090047
    Olee (@Olee22090047) reported

    @startca absolutely the worst isp out there. Customer service included. Almost a hundred a month and without exaggeration, cant watch a single video online without it buffering multiple times. Finally had enough

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • JKamenar
    Jaclyn Kamenar (@JKamenar) reported

    @startca switching internet services. I am tired of the unstable internet speeds. I am now paying 70 bucks a month for poor performance. I have found a new provider with better speeds and 20/month less. Thank you #Oxio

  • SaltedCashews
    Christopher Lewis (@SaltedCashews) reported

    @geebs1983 @beisan @startca Ran into same, but lines were Rogers. On the Start side, I get Tier 3 help. She spent days narrowing down very odd and specific issues, and even tried to 'fudged reports to get Rogers out twice to tweak things - which worked. Love Start overall, but can't wait for their fibre.

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • candu_scuba
    Dave (@candu_scuba) reported

    @startca service lost in Ottawa.

  • MikeSafariMusic
    Mike Safari (@MikeSafariMusic) reported

    @startca Any update on the outage in Mississauga? Connection has been flapping for about 4 hours now and when I spoke to support around 10am, they couldn't find anything identifying an outage but the guy suspected there would be one soon.

  • SudioC
    Suzanne C (@SudioC) reported

    @paulvt @startca I’ve had Acanac in the past and it was not reliable at all. Anytime there was an issue it was days before someone got back to me. It was years ago, and super reasonably priced.There service may be better now. Unlikely it could be worse

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

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