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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 48
Brampton, ON 5
Kemptville, ON 1
London, ON 2
Hamilton, ON 1
Vancouver, BC 2
Nepean, ON 1
North York, ON 2
Milton, ON 1
Toronto county, ON 1
Mississauga, ON 3
Cambridge, ON 2
Montréal, QC 2
North Bay, ON 1
Peel, ON 1
Laval, QC 1
St. Thomas, ON 1
Richmond Hill, ON 1
Ancaster, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • das_wonderkin
    Tyson Moore (@das_wonderkin) reported

    @startca I’m still down, reboot didn’t work, I’m trying it again right now

  • asbest0s
    asbest0s (@asbest0s) reported

    When are @Bell_Support or @startca going to offer residential fibre in downtown #ldnont? You’d think with their physical stations near/in the core this would be yesterday’s news. Appears they are OK with letting @Rogers have all the gigabit service money.

  • Dejeez
    DeJeez (@Dejeez) reported

    Is @startca around? No response about the outage @outagelive

  • geebs1983
    Jordan (@geebs1983) reported

    @startca @NeilDowsonPEC IF YOU SIGN UP FOR WELFARE SERVICE YOU GET WELFARE SERVCE. DODGE THIS GARBAGE, WELFARE SERVICE. When it works it's fine, when it doesn't they just blame the customer, or Rogers, or the Tooth Fairy, anything to get you off the phone.

  • cedross
    Chirvan Edross 🔥 (@cedross) reported

    @startca gets purchased by Telus then all of a sudden there are issues. Coincidence...

  • virginia_ridley
    Virginia Ridley (@virginia_ridley) reported

    Anyone else in #ldnont on @startca experiencing an outage?

  • ItsShaZam
    Shane Zeagman (@ItsShaZam) reported

    @startca Is your service down in Hamilton?

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • jimmycanuck
    Jim Squires is probably on fire 🔥 (@jimmycanuck) reported

    Just tried to call @cogeco to ask a basic pricing question as I try to help my mother-in-law with her wifi, and was told that their modem rental pricing isn’t standardized?!? What in the holy hell?! ENDLESSLY glad I switched to @startca years ago.

  • RenewTheOANOW
    Gremlin | Save The OA (@RenewTheOANOW) reported

    @sxc234 @startca It's been losing internet 3 times a day ever since tells took over it sucks now, been looking elsewhere that's not Bell or Roger's. If u find any let me know.

  • geebs1983
    Jordan (@geebs1983) reported

    @startca @Olee22090047 You were told over and over and over, I replaced literally every bit of equipement and wires in my home, including the modem and routers. I told you it was at the pole, I told you in less than fav weather the internet went in and out...YOU ALWAYS BLAME ROGERS OR THE CUSTOMER.

  • MarikaLaidlaw
    Marika (@MarikaLaidlaw) reported from London, Ontario

    @startca are there any know issues with internet downtown London? I cannot connect even after a reboot.

  • rblourenco
    Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, Ontario

    Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.

  • Olee22090047
    Olee (@Olee22090047) reported

    @startca why does my internet disconnect every 5 mins and when it does work, its slow as molasses

  • stickinmind
    StickinMind (@stickinmind) reported

    @startca service lost Ottawa Upland area

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