Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 44 |
| London, ON | 9 |
| Kitchener, ON | 5 |
| Cornwall, ON | 2 |
| Montréal, QC | 2 |
| Brampton, ON | 1 |
| Guelph, ON | 1 |
| Southwold, ON | 1 |
| Hamilton, ON | 1 |
| Maple, ON | 1 |
| Mississauga, ON | 1 |
| North York, ON | 1 |
| Orillia, ON | 1 |
| Pont-Rouge, QC | 1 |
| Peterborough, ON | 1 |
| Strathroy, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Kurtz
(@cold_arctic_air) reported
@startca @Ketobombchocol1 Neighbor with Rogers. Same issue. Service vehicles in the area, seems to be resolved for now.
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james m
(@CosmoKrameI2) reported
@startca are there any outages in the Hamilton region? My internet is not working for the last 1 hour.
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Mike MacKenzie
(@MWMacKenzie) reported
@tompkinstyle @Rogers @startca Rogers cable tv service has been down for at least 3 hours on Talbot St. #ldnont
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SinfullyKnotty 🇨🇦 💉💉💉💉🖋 🐶🐱🧶🧵🪡
(@SinfullyKnotty) reported
@startca our internet has been down 8 hours. (Oshawa L1J ) I WFH so need it. Phone is VOIP so that is gone too. Don’t have data to spare on cell so can’t fill in with that esp with the docs I need. Any idea as to when it will be fixed?
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Jordan
(@geebs1983) reported
@startca Not worth the $25 credit to sully your reputation with your neighbours, I have to reset my internet multiple times daily. 0% chance I would ever recommend this substandard service.
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p
(@sherratt3298) reported
@startca What was the issue?
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Tony Rajotte
(@large116) reported
@startca Hey Support. Get a message that START TV service is not responding. Tried a reset of all the equipment but still getting the message. Any reports of issues in London?
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Java Junkie ☕️
(@iamajavajunkie) reported
@startca It isn’t just me. Several people in South London have spotty service.
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trevor kerr
(@guinnessguy) reported
@startca is there an outage in Belleville, Ontario currently? Have lost signal off and on from Tuesday September 18 to the 19th (today)
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Nonsensible Shoes
(@NonsensibleShoe) reported
@startca Any update on the Rogers outage in Whitby?
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Jerome Dinampo
(@jerkiejerx) reported
Internet connection is DOWN again! @startca @RogersHelps
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Samantha Wilson
(@saaamwilsooo) reported
@startca are there some outage issues going on? I’ve been without wifi for a while
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LeahBraemel 🇨🇦 is Unashamed
(@LeahBraemel) reported
@startca our net has been down since 1 am —any idea what is going on or when it will be back?
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Jordan
(@geebs1983) reported
@startca Or maybe if one of the dozens of times I called your "support", they were actually helpful than maybe I wouldn't have to reset the equipment so much.
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Tiffany Wilson-Walker
(@Tiffany07118882) reported
Its like waking up from a really bad dream. @startca Fiber half the price for double the speed and the best customer service EVER! I tried bell for the landline, awful experience, services I don’t use and crummy customer care. #switching #StartFiber