Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 16 |
| Cambridge, ON | 2 |
| Brampton, ON | 2 |
| Hamilton, ON | 2 |
| London, ON | 2 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
| North York, ON | 1 |
| Montréal, QC | 1 |
| Guelph, ON | 1 |
| Kitchener, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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BindyLouWho
(@BindyWho) reported
@startca She is absolutely certain that she is not a prepaid (PAD) customer. She'll def need to call to sort this out. Thank you.
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james m
(@CosmoKrameI2) reported
@startca are there any outages in the Hamilton region? My internet is not working for the last 1 hour.
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Nonsensible Shoes
(@NonsensibleShoe) reported
@startca Any update on the Rogers outage in Whitby?
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Michael Brown
(@Supermathie) reported
@startca My normal Internet connection is not working fine, since normal traffic sent to me does not get delivered.
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Rachel Concannon
(@fromtheheartont) reported
@startca Having connection issues off and on today in Carling. Mostly with Xbox gaming which means our house was finally cleaned by the teens in the house out of boredom so I’m not totally complaining. Just hoping it’s not like that for work tomorrow 😬
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doug lawlor
(@douglawlor) reported
@startca Looks like Internet is down in Kingston, ON: Any other complaints received? Just noticed it here:
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Jo is ... therefore she thinks.
(@j0_mAmA) reported
@startca Is there an outage in Old East? We've rebooted everything and have no internet.
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Luminous Path
(@Path_Luminous) reported
I would like to thank @startca and @Bell_Support for my internet being down for 5 out of the last 11 days, and every ******* time I talk to one of 'em, they give me a different excuse. I'm not calling anymore. Fix this ****. Now. Or I'm gone.
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Jordan
(@geebs1983) reported
@startca @_MadDuck You could have helped me any one of the numerous times I called support, you could have helped by having the technician actually show up to the appt. Why do I have to complain on social media to get any attention?
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GooNi3Games
(@Gooni3Gamess) reported
@startca This the type of service we get everytime we talk to them lately..
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v.a.s.i.l.k.a.
(@vasilka03) reported
@startca any updates on internet outages in North York? Internet has been down for over 15min
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Melanie T.
(@ParticleMel) reported
@Mikeggibbs Check out @startca. I dumped Rogers for Start in 2013 due to frequent outages. Start uses Rogers infrastructure, but I had virtually no down time for the 5 or 6 years they supplied my internet.
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ѕpꙬᶯᶵᶛᶼᶼ
(@spoontazz) reported
Spouse ended up just canceling the service. That took the last half of the 3 hours to complete. Appalling customer service. In contrast, I have been having issues with home internet and every time I call @startca I get just one agent, who is knowledgeable, genial...
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Keep Left
(@steve_ca2002) reported
@startca Here we go again, school is back and Start can't handle the volume. Start TV down. (CNN has been up and down all summer.) Funny just yesterday one of the big providers (starts with an R) offered a better price door to door.
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Ba$iC-InStInCt
(@BaInstinct) reported
@Gooni3Gamess @startca @startca is a joke, you could go with pretty much anybody else and get better service, I'm switching ASAP!