Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 31 |
| Hamilton, ON | 1 |
| Barrie, ON | 1 |
| Brampton, ON | 1 |
| Cambridge, ON | 3 |
| Kitchener, ON | 1 |
| Markham, ON | 1 |
| Oakville, ON | 2 |
| Courtice, ON | 2 |
| Ottawa, ON | 1 |
| London, ON | 2 |
| Brantford, ON | 1 |
| Belleville, ON | 1 |
| Montréal, QC | 2 |
| Milton, ON | 1 |
| Midland, ON | 1 |
| Mississauga, ON | 1 |
| Strathroy, ON | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Jayson Mackenzie (@JaysonMackenzie) reported@startca Have there been any disruptions in the Sarnia area? I've been having bad internet all morning
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_wild_abandon (@_wild_abandon) reported@startca having issues with no internet. Is there an outage in downtown Toronto? I called your customer service line and the gentleman was less then helpful.
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a little alternative, don’t you think? 🏳️🌈 (@T_Maniac13) reported@startca Are you experiencing an outage in Southern Ontario right now?
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LaserGuy. Follow me & I Follow Back (@GunFarce) reported@startca @MoonIitPhoenix Same in Alcona innisfil off 2 or three times now and been down steady since10:30. I can see the modem lights when it goes down. So I know when it come up.. no voip or internet
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Sensi Original (@SensiOriginal) reported@startca hey guys are you having an issue in the Cambridge area? Our internet went out about an hour ago and I already did the typical stuff to get it working and it’s still just blinking downstream symbol.
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Korean Persuasion (@KoreanPersuasi1) reported@startca I think Twitter DM services are not working
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DeJeez (@Dejeez) reportedIs @startca around? No response about the outage @outagelive
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Phoenix (@MoonIitPhoenix) reported@startca Internet at my mom's place in Ottawa keeps going down randomly (3rd time today), very unreliable. Any reason for this?
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FIVEZ (@High_Fivez) reported@startca My internet has gone out earlier today and has yet to come back online, do you have any information about this issue on your end? possible outage?
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Mark Hrycyshyn (@hershx) reported@startca Any issues reported in the Etobicoke area, as my Internet has been down for about the last 30 minutes, even after a power cycle of the modem.
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Audacious Buddha (@OshawaBuddha) reportedHighly disappointed to find out @startca sold out to Telus. I guess you never cared for your customers after all! 🤬🤬🤬
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jayme.wild (@jayme_wild) reportedSeriously. @startca is absolute garbage. I’ve been a customer since October and now on my 15th outage. Why oh why did I leave Teksavvy
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Lucas Crook (@luccrook) reported@startca don’t often watch MTV but something wrong with that channel. Resolution is wrong, screen is letterboxed and background audio is higher than main audio. Can’t hear what people are saying over the background music. Can this be fixed?
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Korean Persuasion (@KoreanPersuasi1) reported@startca internet outage in Brantford? Since 10am
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Tom S (@tomtsp) reported@startca We do not have fibre service at our location, still on cable service. And I was told that was no ETA for fibre in the neighbourhood.