Start.ca Outage Map
The map below depicts the most recent cities in Canada where Start.ca users have reported problems and outages. If you are experiencing problems with Start.ca, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 16 |
| Cambridge, ON | 2 |
| Brampton, ON | 2 |
| Hamilton, ON | 2 |
| London, ON | 2 |
| Scarborough, ON | 1 |
| Vancouver, BC | 1 |
| North York, ON | 1 |
| Montréal, QC | 1 |
| Guelph, ON | 1 |
| Kitchener, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Keep Left
(@steve_ca2002) reported
@startca Fix CNN.
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Sameer Vasta
(@vasta) reported
Just has the worst customer service from @startca (Sherri?) that it almost makes me want to switch to Rogers. Abysmal and rude. (Also, doesn’t help that there’s an outage that they won’t even attempt to help resolve.)
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To Be Human..
(@SmrUnique) reported
@startca My internet is constantly going down! I have your box/modem but purchased the wifi device as per your recommendation and its constantly needing to be reset....the modem needs to be replaced per my last call with you guys. Plz help!
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A'teya @ 6.2
(@undauntedscion) reported
@startca so it says connected but nothing is loading, the constant issues with my internet connection is getting beyond frustrating
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trevor kerr
(@guinnessguy) reported
@startca is there an outage in Belleville, Ontario currently? Have lost signal off and on from Tuesday September 18 to the 19th (today)
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Ron
(@ronthetvtech) reported
from
Central Elgin, Ontario
@startca All you need is a bigger dish or possibly a feed horn rotation to fix the problem. But if your looking int alternative sources perhaps you could look into sourcing Newsnation and BBC news. You can never have enough news sources and you defenetly don’t have enough !
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Cara Donnelly🌻
(@caraquilts) reported
Anyone else having @startca issues this weekend?
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Bryan Biller
(@Technoweenie1) reported
@startca Using a service such as CloudflareDNS or OpenDNS can even make it better and take it to the next level.
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United1889
(@shiphead666) reported
@startca Absolutely true, no issues in 8 years of service.
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LeahBraemel 🇨🇦 is Unashamed
(@LeahBraemel) reported
@startca our net has been down since 1 am —any idea what is going on or when it will be back?
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Coral Williams
(@Coral9967) reported
@startca just wanted to again say that your customer service reps are awesome. Called about a change in service inquiry on THANKSGIVING and the woman was so pleasant. A apologized but this has been the only day that I've had time to call about an upgrade.
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Sameer Vasta
(@vasta) reported
@stillkvl @startca For what it’s worth, the precious service I’ve received from Start has been great. Maybe I just got the wrong person on the wrong day. Was just so dismayed by her lack of empathy and caring.
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GooNi3Games
(@Gooni3Gamess) reported
@iamajavajunkie @startca St Thomas aswell. The service has been so bad this last year, I don't believe there is any other choice but to switch... Honestly why are we dealing with start when they use Rogers lines and we have to wait on Rogers to answer before start answers lmao.
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Java Junkie ☕️
(@iamajavajunkie) reported
@startca It isn’t just me. Several people in South London have spotty service.
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Shane Zeagman
(@ItsShaZam) reported
@startca Any word on the downed network on Cogeco's line in Hamilton?
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