Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 30 |
| Hamilton, ON | 1 |
| Barrie, ON | 1 |
| Brampton, ON | 1 |
| Cambridge, ON | 3 |
| Kitchener, ON | 1 |
| Markham, ON | 1 |
| Oakville, ON | 2 |
| Courtice, ON | 2 |
| Ottawa, ON | 1 |
| London, ON | 4 |
| Brantford, ON | 1 |
| Belleville, ON | 1 |
| Montréal, QC | 2 |
| Milton, ON | 1 |
| Midland, ON | 1 |
| Mississauga, ON | 1 |
| Strathroy, ON | 1 |
| Calgary, AB | 1 |
| North York, ON | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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J Scherba aka Gov (@governorjs) reported@startca Should there be any problems now? Still tv seems very unstable?
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Proud Liberal (@Jhericho38) reported@sherratt3298 @startca Rogers is covering their butts. According to CBC, it was human error that crashed the whole network during routine maintenance.
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SoB0158 (@SoB0158) reported@startca better provide technical support and return the service then to spread panic and try to divert and distort reality. Still do not have Internet as of this evening
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blaine’s chalk 👨🏫 (@blaineschalk) reported@jmccall54 @startca I’ll never go back to the big 3. Worst customer service for anything ever.
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Rami M (@ramik5511) reported@startca My internet is working fine. It's just the home phone. I reset the VoIP device but still. Also my other address has intermittent internet. We should be compensated for this outage!
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Jeremy McCall (@jmccall54) reported@blaineschalk Here’s the issue with start - I currently pay 80/month for 500mb internet. I can pay start 95/month for 300mb internet or 100/month for 1GB internet. That’s it. That’s the list. I love @startca but moving to them doesn’t make fiscal sense sadly.
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Edna (@D3Edna) reported@startca I'd love to phone you but my internet is so slow a voip call keeps getting dropped! London, Ontario 10:22 pm on Sunday July 10, 2022
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Victoria Valdron (@ValdronVictoria) reported@nicovfernando @startca It went completely down, but it eventually came back. Luckily I haven't had a speed issue that was noticeable.
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MisanthropicHumanist (@mikesmoniz) reported@hainsworthtv I know it would be like shuffling decks chairs on a sinking ship but hopefully Rogers sees a crap ton of subscribers bail on them in the next few weeks. Ideally people would switch to other third party providers like TekSavy or @startca instead of another big Telco
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Dol Lan (@DolLang1975) reported@CP24 What does that literally equate to in #dollars and #cents. How are smaller companies like the Southwestern service provider @Startca that piggyback on @Rogers how will they reimburse customers & how timely will this all happen.
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Nico Fernando (@nicovfernando) reported@ValdronVictoria @startca Is it completely down or just slow?
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Proud Liberal (@Jhericho38) reported@DiligentBeaver @Cruu__ @startca Rogers isn't giving any of their customers a timeline, and as a Rogers customer, Start has no timeline, either.
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Tom Smetana 🇨🇦 🌪 (@twstdbro) reported@Astrozy__ @MoonguardNemir @startca I'm in Kemptville & having the same issue. On and off service.
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JohnnyAverageGamer (@johnnyaverage04) reported@startca I was going to comment on PlayStation having issues but it looks like you have already acknowledged this in the tweet. This is the 3rd day that i cannot play any game except the one i have on disc, but every other platform (switch, Amazon fire tv, tablet) is almost back to normal
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Jeremy McCall (@jmccall54) reported@blaineschalk @startca Yeah so it’s an option for those other reasons for sure, but teksavvy would be $7 a month cheaper than what I pay now for the same service.
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