Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 11 |
| Mississauga, ON | 2 |
| Gatineau, QC | 1 |
| London, ON | 3 |
| Québec, QC | 1 |
| Montréal, QC | 2 |
| Cambridge, ON | 1 |
| Brampton, ON | 1 |
| Kemptville, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Ross (@Two_damn_tall) reported@startca service down in london......again
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Jordan (@geebs1983) reported@startca @NeilDowsonPEC IF YOU SIGN UP FOR WELFARE SERVICE YOU GET WELFARE SERVCE. DODGE THIS GARBAGE, WELFARE SERVICE. When it works it's fine, when it doesn't they just blame the customer, or Rogers, or the Tooth Fairy, anything to get you off the phone.
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Marika (@MarikaLaidlaw) reported from London, Ontario@startca are there any know issues with internet downtown London? I cannot connect even after a reboot.
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George Jungle (@George_Jungle67) reported@startca TSN 4 looks horrible, are you still sending this in 30fps? That’s what it looks like, not so good for live sports.
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Brandon Eedy (@BrandonEedy519) reported@startca Why are you selling out to Telus and not saying anything? Will cancel my account immediately
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Mark Hrycyshyn (@hershx) reported@startca Any issues reported in the Etobicoke area, as my Internet has been down for about the last 30 minutes, even after a power cycle of the modem.
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Librarians Are Rad (@RatherBeGulfing) reported@startca Is the website having issues? Can't get the prices for internet packages that I know are offered at an address
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Sherri (@sherr_mac) reported@startca is there an outage tonight? Ours is off, using data right now
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Chris P Bacon (@pozpiggy86) reported@fanCRTCProfling No. All I ever got was a blanket statement that they do not compensate for any reason. As it just so happens, my internet has gone down now while I'm trying to work from home. Almost 16 months now and nothing has been resolved. Pathetic! #CRTC #CCTS @startca @Rogers
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Adam B 🇨🇦 (@AdamBalanquit) reported@startca Service outage in Toronto?
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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George Jungle (@George_Jungle67) reported@startca @ally_young81 TSN4 looks awful tonight
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Steve Adams (@SteveAdams) reported@cdntruthseekr Now @startca is telling me they can’t reconnect for at least 3 business days. WTF. Plus, it took me 1h35m to speak to a human AND they tell me I need to wait in line for any further communication. Terrible company that scams paying customers.