Start.ca Outage Map
The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Start.ca users affected:
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 16 |
| Niagara Falls, ON | 1 |
| Vancouver, BC | 2 |
| Montréal, QC | 2 |
| Ottawa, ON | 1 |
| Mississauga, ON | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Stankovic (@Serbtastic) reported@startca it looks like internet just went down in Stoney Creek, possibly weather related?
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Nadeem khalid (@nadtwit) reported@startca is milton Area's internet down? Or i am only the one having issues
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Olee (@Olee22090047) reported@startca literally using my cell phone data at home because your service and customer service is an absolute joke.
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bluedesolation 푸른쓸쓸함 (@bluedesolation) reported@nadtwit @startca I am in Burlington and am having issues.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Marika (@MarikaLaidlaw) reported from London, Ontario@startca are there any know issues with internet downtown London? I cannot connect even after a reboot.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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KatesChaos🤪 (@KatesChaos) reported@startca @chachee1976 Yes. We aren’t dumb. To be clear for you though: We’ve had service with the BIG GUYS and it was utter BS service and customer service. We chose lil guy because of that. Now lil guy is BIG GUY and so we wonder and ask, should we expect more BS like the BIG GUYS serve? We think YES
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Ty (@F8TheUncreator) reported@startca you guys need to figure out a way too let us know the service is down and an estimated time it's coming back on, paying for services that don't work on a regular basis is not what anyone wants. If it's an issue with the lines you rent, time too look at new lines to run.
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jujub (@msjewlz29) reportedHi friends 👋🏻 My modem is no longer working & @startca wants to charge me another increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Keep Left (@steve_ca2002) reported@startca You might want to brush the snow off that old dish, it's a pretty bad connection Monday Nov. 14.
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Shane Zeagman (@ItsShaZam) reported@startca Is your service down in Hamilton?
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Cody Anderson (@CAnderson___) reported@startca internet down in Barrie
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Gremlin | Save The OA (@RenewTheOANOW) reported@Kylede7 @startca It's been going down like 4 times a day for me