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Start.ca

Start.ca Outage Map

The map below depicts the most recent cities worldwide where Start.ca users have reported problems and outages. If you are having an issue with Start.ca, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Start.ca users affected:

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 4
Toronto, ON 13
Ottawa, ON 1
Vancouver, BC 1
Mississauga, ON 5
Gatineau, QC 1
London, ON 1
Québec, QC 1
Cambridge, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • sherr_mac
    Sherri (@sherr_mac) reported

    @startca is there an outage tonight? Ours is off, using data right now

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    @fanCRTCProfling No. All I ever got was a blanket statement that they do not compensate for any reason. As it just so happens, my internet has gone down now while I'm trying to work from home. Almost 16 months now and nothing has been resolved. Pathetic! #CRTC #CCTS @startca @Rogers

  • JohnnyLaRue_
    Johnny LaRue (@JohnnyLaRue_) reported

    @startca @NeilDowsonPEC Is the internet down in Orangeville??

  • GunFarce
    LaserGuy. NO DMs (@GunFarce) reported

    @startca My digital phone service is no longer "registered" for some reason. Been on hold over an hour now. wtf?

  • _wild_abandon
    _wild_abandon (@_wild_abandon) reported

    @startca having issues with no internet. Is there an outage in downtown Toronto? I called your customer service line and the gentleman was less then helpful.

  • geebs1983
    Jordan (@geebs1983) reported

    @startca I have multiple friends with this service that have complained about the same problems as I have. I don't know the severity of there intermittent issues but it does seem to indicate that this isn't isolated to me.

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • sxc234
    Sam (@sxc234) reported

    @startca is there an outage in Toronto today?

  • large116
    Tony Rajotte (@large116) reported

    @startca Hello Start, are there any issues in East London reported? Both internet & TV have dropped. Power-cycled all units but still no go?

  • JD5513
    JD55 (@JD5513) reported

    Hey @startca, we've been trying to get our Internet service back up and running. However, we've been unable to contact anyone to come out and assist for the past few days. Been in hold multiple times with no help for 2 hours each time

  • Lewdlandgaming
    LewdlandGaming (@Lewdlandgaming) reported

    @startca We've had technicians out, called Multiple times, you can't or just won't fix it. Not even bothering to give you another chance were switching next week

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • caraquilts
    Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • KatesChaos
    KatesChaos🤪 (@KatesChaos) reported

    @startca @chachee1976 Yes. We understand that. You missed the sarcasm…about how we expect utter **** LIKE we ALWAYS got when we were with the BIG guys. It’s why we were with lil guys. Now you’re BIG GUYS, we expect utter **** LIKE BIG GUYS ALWAYS SERVED US. #yaclearnow

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