Start.ca Outage Report
Why is my Start.ca service not working?
No problems detected
If you are having issues, please submit a report below.
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Start.ca reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Start.ca. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Start.ca compensate me for the outage?
Start.ca outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Start.ca and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Start.ca has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Start.ca users through our website.
-
Internet (85%)
-
Wi-fi (6%)
-
TV (4%)
-
E-mail (3%)
-
Total Blackout (2%)
-
Phone (1%)
Live Outage Map
The most recent Start.ca outage reports came from the following cities: Waterloo, Toronto, Brampton, London, Guelph, Orangeville, Niagara Falls, Cambridge, Hamilton, LaSalle, Whitby, Barrie, St. Catharines, Montréal and Etobicoke.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo |
Wi-fi | |
| Toronto |
Internet | |
| Brampton |
Internet | |
| London |
Internet | |
| Guelph |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
-
KatesChaos🤪
(@KatesChaos) reported
@startca @chachee1976 Yes. We aren’t dumb. To be clear for you though: We’ve had service with the BIG GUYS and it was utter BS service and customer service. We chose lil guy because of that. Now lil guy is BIG GUY and so we wonder and ask, should we expect more BS like the BIG GUYS serve? We think YES
-
KatesChaos🤪
(@KatesChaos) reported
@startca @chachee1976 Yes. We understand that. You missed the sarcasm…about how we expect utter **** LIKE we ALWAYS got when we were with the BIG guys. It’s why we were with lil guys. Now you’re BIG GUYS, we expect utter **** LIKE BIG GUYS ALWAYS SERVED US. #yaclearnow
-
Gremlin | Save The OA
(@RenewTheOANOW) reported
@sxc234 @startca It's been losing internet 3 times a day ever since tells took over it sucks now, been looking elsewhere that's not Bell or Roger's. If u find any let me know.
-
Gremlin | Save The OA
(@RenewTheOANOW) reported
@startca Internets been down 3 times a day in GTA
-
Gremlin | Save The OA
(@RenewTheOANOW) reported
@Kylede7 @startca It's been going down like 4 times a day for me
-
Kyle de
(@Kylede7) reported
@startca Just went down in Strathroy, for the 4th time in 2 days
-
Ohor78
(@ohor78) reported
@startca Internet has been down all day in London
-
Sam
(@sxc234) reported
@startca is there an outage in Toronto today?
-
Fred Parker
(@fredder) reported
@startca How about Toronto? Been down for 30 minutes
-
Fred Parker
(@fredder) reported
@startca is there an internet outage in Scarborough for FTTN?
-
Joshua Stark
(@joshuajstark88) reported
@startca Internet down in westmount London area since 1 pm. Any updates?
-
Steve Quinton
(@stevequinton) reported
@startca And again? Seems like our internet is down again
-
Chirvan Edross 🔥
(@cedross) reported
@startca gets purchased by Telus then all of a sudden there are issues. Coincidence...
-
Tyson Moore
(@das_wonderkin) reported
@startca I’m still down, reboot didn’t work, I’m trying it again right now
-
Gothic Demon
(@xxGothicDemonxx) reported
@startca I’ve already tried all the trouble shooting
-
Virginia Ridley
(@virginia_ridley) reported
Anyone else in #ldnont on @startca experiencing an outage?
-
Bess Hamilton
(@bess_p_hamilton) reported
@startca Is there currently an outage in the Komoka area?
-
John Krider
(@jkrider_) reported
@startca Internetting seems slow lately. In mississausage . any slow things happen?
-
Justin Ross
(@Two_damn_tall) reported
@startca service down in london......again
-
StickinMind
(@stickinmind) reported
@startca service lost Ottawa Upland area
-
Alison Young
(@ally_young81) reported
@startca Can you also look into Sportsnet 1? Channel 407? The audio is fine, but the streaming pauses and then rapidly catches up every few minutes. We find that sportsnet and sometimes the TSN channels have this issue. No others.
-
Dave
(@candu_scuba) reported
@startca service lost in Ottawa.
-
Eamon O'Flynn
(@EamonOFlynn) reported
@startca Our internet just stopped working. Is there an outage in Kitchener?
-
Phoenix
(@MoonIitPhoenix) reported
@startca down in my Ottawa area for at least an hour now and a half now.
-
Librarians Are Rad
(@RatherBeGulfing) reported
@startca Is the website having issues? Can't get the prices for internet packages that I know are offered at an address
-
jujub
(@msjewlz29) reported
Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me another increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help
-
jujub
(@msjewlz29) reported
Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me an increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help
-
ML Oz
(@machinelearnopz) reported
@startca internet has been out since late Wednesday here in Toronto :(. Support has been called twice with promises made to send someone out. Just sent you a support email from your site and this tweet. I need the services restored to work from home please 🙏🏾
-
Ricardo Barros Lourenço
(@rblourenco) reported
from
Hamilton, Ontario
Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.
-
Carolina Dobrowolska
(@CDobrowolska) reported
@HashtagKyle @VirginPlus Chec to see if @startca supports your area. I've had them for years and have received fantastic customer service.