Start.ca service status: outage reports and connection issues
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Full Outage Map
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Problems in the last 24 hours
The graph below depicts the number of Start.ca reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Start.ca. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Start.ca users through our website.
- Internet (71%)
- Wi-fi (12%)
- Total Blackout (10%)
- E-mail (6%)
- TV (1%)
Live Outage Map
The most recent Start.ca outage reports came from the following cities: Gatineau, London, Québec, Montréal, Toronto, Cambridge, Mississauga, Brampton, Kemptville, Hamilton, Vancouver, Nepean, North York, Milton, and Toronto county.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau
|
Internet | 11 days ago |
|
London
|
Internet | 11 days ago |
|
Montréal
|
Total Blackout | 11 days ago |
|
Montréal
|
Wi-fi | 11 days ago |
|
Toronto
|
Internet | 12 days ago |
|
Cambridge
|
Internet | 15 days ago |
Full Outage Map
Community Discussion
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Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Quinton (@stevequinton) reported@startca And again? Seems like our internet is down again
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MJ Gardner (@WebDivaMJ) reported@startca And now it's back. What fantastic service!
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a little alternative, don’t you think? 🏳️🌈 (@T_Maniac13) reported@startca Are you guys having issues out in Dufferin County? My internet has been going in and out randomly since last night.
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Chirvan Edross 🔥 (@cedross) reported@startca gets purchased by Telus then all of a sudden there are issues. Coincidence...
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Bess Hamilton (@bess_p_hamilton) reported@startca Is there currently an outage in the Komoka area?
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BK (@ReadABook05) reported@startca any eta on service restoration in London?
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Jaclyn Kamenar (@JKamenar) reported@startca switching internet services. I am tired of the unstable internet speeds. I am now paying 70 bucks a month for poor performance. I have found a new provider with better speeds and 20/month less. Thank you #Oxio
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StickinMind (@stickinmind) reported@startca service lost Ottawa Upland area
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Jordan (@geebs1983) reported@startca If you want to game you can't If you want to work from home you can't If you want to use gambling sites, you can't There is 1 upside, weight loss. I've lost 10 pounds the past few months going up and down the stairs 5+ times a day to reset my internet.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Jayson Mackenzie (@JaysonMackenzie) reported@startca Have there been any disruptions in the Sarnia area? I've been having bad internet all morning
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Steve Adams (@SteveAdams) reported@cdntruthseekr Now @startca is telling me they can’t reconnect for at least 3 business days. WTF. Plus, it took me 1h35m to speak to a human AND they tell me I need to wait in line for any further communication. Terrible company that scams paying customers.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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Shane Zeagman (@ItsShaZam) reported@startca Is your service down in Hamilton?
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acid (@acid1911) reported@startca can't believe I used to like you guys. You're a joke and an absolute disgrace. Start SUCKS
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adam (@phuzzeeoyster) reported@startca is there an issue with fiber service in London on
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Tamara (@tamara_b84) reportedNeither @rogers and @startca will get a technician here to fix my internet after a @Rogers technician disconnected my NON-direct Rogers line while hooking up another unit's internet until tomorrow morning. Both seem to think its acceptable to make us go without internet....
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KatesChaos🤪 (@KatesChaos) reported@startca @chachee1976 Yes. We understand that. You missed the sarcasm…about how we expect utter **** LIKE we ALWAYS got when we were with the BIG guys. It’s why we were with lil guys. Now you’re BIG GUYS, we expect utter **** LIKE BIG GUYS ALWAYS SERVED US. #yaclearnow
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts
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OGFTB (@ogFTB) reported@startca my internet has been down all day, it connects to every device but will not load, you app says weak signal, and I’ve been on hold for 2 hours. Yet when I access your site there is 0 notice about outages. Safe to say there’s an issue no ?
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John Krider (@jkrider_) reported@startca Internetting seems slow lately. In mississausage . any slow things happen?
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Olee (@Olee22090047) reported@startca is the absolute worst ISP out there. Their service is constantly failing, they double charge you and offer a refund then don't give it when you agree. They are ignoring me and holding my money ransom. Have proof
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Nadeem khalid (@nadtwit) reported@startca is milton Area's internet down? Or i am only the one having issues
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asbest0s (@asbest0s) reportedWhen are @Bell_Support or @startca going to offer residential fibre in downtown #ldnont? You’d think with their physical stations near/in the core this would be yesterday’s news. Appears they are OK with letting @Rogers have all the gigabit service money.
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Betharoo⁷ (@elizabethz92) reported@startca Perhaps if you’re going to raise the prices, your internet service should actually connect. Where is that covered in literacy
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Olee (@Olee22090047) reportedDO NOT USE @startca. Their product is awful and their customer service is even worse. Looking at you A. Kelleher-Lizotte and Emilie C. WORST ISP out there
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George Jungle (@George_Jungle67) reported@startca @ally_young81 TSN4 looks awful tonight
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Phronk / https://mastodon.online/@Phronk (@phronk) reported@startca Any issues around the Adelaide & Oxford area? It’s been super slow for about 24 hours.
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Cara Donnelly (@caraquilts) reportedoh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts