Start.ca

Start.ca Outage Report

Why is my Start.ca service not working?

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours

The graph below depicts the number of Start.ca reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Start.ca Outage Chart 08/01/2025 20:40

At the moment, we haven't detected any problems at Start.ca. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Start.ca compensate me for the outage?

Start.ca outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Start.ca and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Start.ca has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (83%)

    Internet (83%)

  2. Wi-fi (7%)

    Wi-fi (7%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. TV (2%)

    TV (2%)

Live Outage Map

The most recent Start.ca outage reports came from the following cities: Toronto, London, Blenheim, Montréal, Ottawa, Whitby, Brampton, Québec, Caledonia, Cambridge, Grimsby, Guelph, East Gwillimbury, Bowmanville and Mississauga.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaLondon Internet
CanadaToronto Internet
CanadaBlenheim Internet
CanadaMontréal Internet
CanadaOttawa Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • accounttaken2 accounttaken (@accounttaken2) reported

    @GeroldSecr61410 @startca For me as well tonight, it’s terrible.

  • ogFTB OGFTB (@ogFTB) reported

    @startca my internet has been down all day, it connects to every device but will not load, you app says weak signal, and I’ve been on hold for 2 hours. Yet when I access your site there is 0 notice about outages. Safe to say there’s an issue no ?

  • ReadABook05 BK (@ReadABook05) reported

    @startca any eta on service restoration in London?

  • KatesChaos KatesChaos🤪 (@KatesChaos) reported

    @startca @chachee1976 Yes. We aren’t dumb. To be clear for you though: We’ve had service with the BIG GUYS and it was utter BS service and customer service. We chose lil guy because of that. Now lil guy is BIG GUY and so we wonder and ask, should we expect more BS like the BIG GUYS serve? We think YES

  • KatesChaos KatesChaos🤪 (@KatesChaos) reported

    @startca @chachee1976 Yes. We understand that. You missed the sarcasm…about how we expect utter **** LIKE we ALWAYS got when we were with the BIG guys. It’s why we were with lil guys. Now you’re BIG GUYS, we expect utter **** LIKE BIG GUYS ALWAYS SERVED US. #yaclearnow

  • RenewTheOANOW Gremlin | Save The OA (@RenewTheOANOW) reported

    @sxc234 @startca It's been losing internet 3 times a day ever since tells took over it sucks now, been looking elsewhere that's not Bell or Roger's. If u find any let me know.

  • RenewTheOANOW Gremlin | Save The OA (@RenewTheOANOW) reported

    @startca Internets been down 3 times a day in GTA

  • RenewTheOANOW Gremlin | Save The OA (@RenewTheOANOW) reported

    @Kylede7 @startca It's been going down like 4 times a day for me

  • Kylede7 Kyle de (@Kylede7) reported

    @startca Just went down in Strathroy, for the 4th time in 2 days

  • ohor78 Ohor78 (@ohor78) reported

    @startca Internet has been down all day in London

  • sxc234 Sam (@sxc234) reported

    @startca is there an outage in Toronto today?

  • fredder Fred Parker (@fredder) reported

    @startca How about Toronto? Been down for 30 minutes

  • fredder Fred Parker (@fredder) reported

    @startca is there an internet outage in Scarborough for FTTN?

  • joshuajstark88 Joshua Stark (@joshuajstark88) reported

    @startca Internet down in westmount London area since 1 pm. Any updates?

  • stevequinton Steve Quinton (@stevequinton) reported

    @startca And again? Seems like our internet is down again

  • cedross Chirvan Edross 🔥 (@cedross) reported

    @startca gets purchased by Telus then all of a sudden there are issues. Coincidence...

  • das_wonderkin Tyson Moore (@das_wonderkin) reported

    @startca I’m still down, reboot didn’t work, I’m trying it again right now

  • xxGothicDemonxx Gothic Demon (@xxGothicDemonxx) reported

    @startca I’ve already tried all the trouble shooting

  • virginia_ridley Virginia Ridley (@virginia_ridley) reported

    Anyone else in #ldnont on @startca experiencing an outage?

  • bess_p_hamilton Bess Hamilton (@bess_p_hamilton) reported

    @startca Is there currently an outage in the Komoka area?

  • jkrider_ John Krider (@jkrider_) reported

    @startca Internetting seems slow lately. In mississausage . any slow things happen?

  • Two_damn_tall Justin Ross (@Two_damn_tall) reported

    @startca service down in london......again

  • stickinmind StickinMind (@stickinmind) reported

    @startca service lost Ottawa Upland area

  • ally_young81 Alison Young (@ally_young81) reported

    @startca Can you also look into Sportsnet 1? Channel 407? The audio is fine, but the streaming pauses and then rapidly catches up every few minutes. We find that sportsnet and sometimes the TSN channels have this issue. No others.

  • candu_scuba Dave (@candu_scuba) reported

    @startca service lost in Ottawa.

  • EamonOFlynn Eamon O'Flynn (@EamonOFlynn) reported

    @startca Our internet just stopped working. Is there an outage in Kitchener?

  • MoonIitPhoenix Phoenix (@MoonIitPhoenix) reported

    @startca down in my Ottawa area for at least an hour now and a half now.

  • RatherBeGulfing Librarians Are Rad (@RatherBeGulfing) reported

    @startca Is the website having issues? Can't get the prices for internet packages that I know are offered at an address

  • msjewlz29 jujub (@msjewlz29) reported

    Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me another increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help

  • msjewlz29 jujub (@msjewlz29) reported

    Hi friends 👋🏻 My modem is no longer working & @startca wants to charge me an increase for a new modem. My internet just increased & I can't even stream because the bandwidth is too low. Can sum1 help me w an affordable provider in #ontario #internet #help