Start.ca

Start.ca Outage Report

Why is my Start.ca service not working?

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours

The graph below depicts the number of Start.ca reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Start.ca Outage Chart 01/17/2025 17:25

At the moment, we haven't detected any problems at Start.ca. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Start.ca compensate me for the outage?

Start.ca outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Start.ca and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Start.ca has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (84%)

    Internet (84%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map

The most recent Start.ca outage reports came from the following cities: Toronto, Mississauga, London, Barrie, Kitchener, Brampton, Whitby, Coteau-du-Lac, Orangeville, Milton, Woodstock, Caradoc, Edmonton, Hamilton and Woodbridge.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaMississauga Internet
CanadaLondon Internet
CanadaToronto TV
CanadaToronto Wi-fi
CanadaBarrie Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • High_Fivez FIVEZ (@High_Fivez) reported

    @startca My internet has gone out earlier today and has yet to come back online, do you have any information about this issue on your end? possible outage?

  • SensiOriginal Sensi Original (@SensiOriginal) reported

    @startca hey guys are you having an issue in the Cambridge area? Our internet went out about an hour ago and I already did the typical stuff to get it working and it’s still just blinking downstream symbol.

  • mmabhoy1888 mmabhoy (@mmabhoy1888) reported

    @startca I have no internet in milton Ontario, is there an outage that you're aware of?

  • HungryHamOnt https://mas.to/@hungryhamont (@HungryHamOnt) reported

    @startca No internet in Burlington right now. Do you have an outage?

  • tomtsp Tom S (@tomtsp) reported

    @startca We do not have fibre service at our location, still on cable service. And I was told that was no ETA for fibre in the neighbourhood.

  • Dejeez DeJeez (@Dejeez) reported

    @outagelive No "may", @startca is definitely down and they're not even responding.

  • ArmchairJaysFan Armchair Jays Fan (@ArmchairJaysFan) reported

    @startca any issues in Milton. My internet signal going on/off repeatedly.

  • GunFarce LaserGuy. Follow me & I Follow Back (@GunFarce) reported

    @startca @MoonIitPhoenix Same in Alcona innisfil off 2 or three times now and been down steady since10:30. I can see the modem lights when it goes down. So I know when it come up.. no voip or internet

  • _wild_abandon _wild_abandon (@_wild_abandon) reported

    @startca having issues with no internet. Is there an outage in downtown Toronto? I called your customer service line and the gentleman was less then helpful.

  • tomtsp Tom S (@tomtsp) reported

    @startca getting connectivity issues with cable service since middle of last week. Any idea why it is happening?

  • bluedesolation bluedesolation 푸른쓸쓸함 (@bluedesolation) reported

    @nadtwit @startca I am in Burlington and am having issues.

  • KoreanPersuasi1 Korean Persuasion (@KoreanPersuasi1) reported

    @startca internet outage in Brantford? Since 10am

  • MoonIitPhoenix Phoenix (@MoonIitPhoenix) reported

    @startca Internet at my mom's place in Ottawa keeps going down randomly (3rd time today), very unreliable. Any reason for this?

  • rblourenco Ricardo Barros Lourenço (@rblourenco) reported from Hamilton, Ontario

    Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.

  • Olee22090047 Olee (@Olee22090047) reported

    @startca absolutely the worst isp out there. Customer service included. Almost a hundred a month and without exaggeration, cant watch a single video online without it buffering multiple times. Finally had enough

  • RDJennie Jennie Addario (@RDJennie) reported

    @startca Is there an outage in Hamilton? My internet is suddenly spotty - keeps connecting/reconnecting.

  • nadtwit Nadeem khalid (@nadtwit) reported

    @startca is milton Area's internet down? Or i am only the one having issues

  • Dejeez DeJeez (@Dejeez) reported

    Is @startca around? No response about the outage @outagelive

  • RDJennie Jennie Addario (@RDJennie) reported

    @startca Is this the customer #?

  • OshawaBuddha Audacious Buddha (@OshawaBuddha) reported

    Highly disappointed to find out @startca sold out to Telus. I guess you never cared for your customers after all! 🤬🤬🤬

  • JaysonMackenzie Jayson Mackenzie (@JaysonMackenzie) reported

    @startca Have there been any disruptions in the Sarnia area? I've been having bad internet all morning

  • Olee22090047 Olee (@Olee22090047) reported

    @jayme_wild @startca Same. They are the worst out there and keep getting worse for more money. Doesn't help that they're customer service is just as bad

  • luccrook Lucas Crook (@luccrook) reported

    @startca don’t often watch MTV but something wrong with that channel. Resolution is wrong, screen is letterboxed and background audio is higher than main audio. Can’t hear what people are saying over the background music. Can this be fixed?

  • MarikaLaidlaw Marika (@MarikaLaidlaw) reported from London, Ontario

    @startca any known issues downtown London (Ridout and Albert area)? My internet keeps cutting in and out.

  • CDobrowolska Carolina Dobrowolska (@CDobrowolska) reported

    @HashtagKyle @VirginPlus Chec to see if @startca supports your area. I've had them for years and have received fantastic customer service.

  • Olee22090047 Olee (@Olee22090047) reported

    @startca literally using my cell phone data at home because your service and customer service is an absolute joke.

  • hershx Mark Hrycyshyn (@hershx) reported

    @startca Any issues reported in the Etobicoke area, as my Internet has been down for about the last 30 minutes, even after a power cycle of the modem.

  • T_Maniac13 a little alternative, don’t you think? 🏳️‍🌈 (@T_Maniac13) reported

    @startca Are you experiencing an outage in Southern Ontario right now?

  • CAnderson___ Cody Anderson (@CAnderson___) reported

    @startca internet down in Barrie

  • KoreanPersuasi1 Korean Persuasion (@KoreanPersuasi1) reported

    @startca I think Twitter DM services are not working