Start.ca Outage Report
Why is my Start.ca service not working?
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If you are having issues, please submit a report below.
Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Start.ca reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Start.ca. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Start.ca compensate me for the outage?
Start.ca outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Start.ca and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Start.ca has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Start.ca users through our website.
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Internet (81%)
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Wi-fi (11%)
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Total Blackout (4%)
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TV (2%)
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E-mail (1%)
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Phone (1%)
Live Outage Map
The most recent Start.ca outage reports came from the following cities: Toronto, London, Southwold, Cornwall, Hamilton, Montréal, Maple, Kitchener, Mississauga, North York, Orillia, Pont-Rouge, Peterborough, Strathroy and Oshawa.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Start.ca Issues Reports
Latest outage, problems and issue reports in social media:
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Marika
(@MarikaLaidlaw) reported
from
London, Ontario
@startca any known issues downtown London (Ridout and Albert area)? My internet keeps cutting in and out.
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Jennie Addario
(@RDJennie) reported
@startca Is this the customer #?
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bluedesolation 푸른쓸쓸함
(@bluedesolation) reported
@nadtwit @startca I am in Burlington and am having issues.
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FIVEZ
(@High_Fivez) reported
@startca My internet has gone out earlier today and has yet to come back online, do you have any information about this issue on your end? possible outage?
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https://mas.to/@hungryhamont
(@HungryHamOnt) reported
@startca No internet in Burlington right now. Do you have an outage?
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Jayson Mackenzie
(@JaysonMackenzie) reported
@startca Have there been any disruptions in the Sarnia area? I've been having bad internet all morning
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Mike Safari
(@MikeSafariMusic) reported
@startca Any update on the outage in Mississauga? Connection has been flapping for about 4 hours now and when I spoke to support around 10am, they couldn't find anything identifying an outage but the guy suspected there would be one soon.
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Lucas Crook
(@luccrook) reported
@startca don’t often watch MTV but something wrong with that channel. Resolution is wrong, screen is letterboxed and background audio is higher than main audio. Can’t hear what people are saying over the background music. Can this be fixed?
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mmabhoy
(@mmabhoy1888) reported
@startca I have no internet in milton Ontario, is there an outage that you're aware of?
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Mark Hrycyshyn
(@hershx) reported
@startca Any issues reported in the Etobicoke area, as my Internet has been down for about the last 30 minutes, even after a power cycle of the modem.
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_wild_abandon
(@_wild_abandon) reported
@startca having issues with no internet. Is there an outage in downtown Toronto? I called your customer service line and the gentleman was less then helpful.
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Olee
(@Olee22090047) reported
@jayme_wild @startca Same. They are the worst out there and keep getting worse for more money. Doesn't help that they're customer service is just as bad
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Korean Persuasion
(@KoreanPersuasi1) reported
@startca I think Twitter DM services are not working
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Audacious Buddha
(@OshawaBuddha) reported
Highly disappointed to find out @startca sold out to Telus. I guess you never cared for your customers after all! 🤬🤬🤬
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Jennie Addario
(@RDJennie) reported
@startca Is there an outage in Hamilton? My internet is suddenly spotty - keeps connecting/reconnecting.
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Phoenix
(@MoonIitPhoenix) reported
@startca Internet at my mom's place in Ottawa keeps going down randomly (3rd time today), very unreliable. Any reason for this?
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Olee
(@Olee22090047) reported
@startca literally using my cell phone data at home because your service and customer service is an absolute joke.
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Korean Persuasion
(@KoreanPersuasi1) reported
@startca internet outage in Brantford? Since 10am
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Armchair Jays Fan
(@ArmchairJaysFan) reported
@startca any issues in Milton. My internet signal going on/off repeatedly.
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Tom S
(@tomtsp) reported
@startca getting connectivity issues with cable service since middle of last week. Any idea why it is happening?
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DeJeez
(@Dejeez) reported
@outagelive No "may", @startca is definitely down and they're not even responding.
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Sensi Original
(@SensiOriginal) reported
@startca hey guys are you having an issue in the Cambridge area? Our internet went out about an hour ago and I already did the typical stuff to get it working and it’s still just blinking downstream symbol.
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DeJeez
(@Dejeez) reported
Is @startca around? No response about the outage @outagelive
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Nadeem khalid
(@nadtwit) reported
@startca is milton Area's internet down? Or i am only the one having issues
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Tom S
(@tomtsp) reported
@startca We do not have fibre service at our location, still on cable service. And I was told that was no ETA for fibre in the neighbourhood.
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Carolina Dobrowolska
(@CDobrowolska) reported
@HashtagKyle @VirginPlus Chec to see if @startca supports your area. I've had them for years and have received fantastic customer service.
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Olee
(@Olee22090047) reported
@startca absolutely the worst isp out there. Customer service included. Almost a hundred a month and without exaggeration, cant watch a single video online without it buffering multiple times. Finally had enough
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LaserGuy. Follow me & I Follow Back
(@GunFarce) reported
@startca @MoonIitPhoenix Same in Alcona innisfil off 2 or three times now and been down steady since10:30. I can see the modem lights when it goes down. So I know when it come up.. no voip or internet
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Cody Anderson
(@CAnderson___) reported
@startca internet down in Barrie
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a little alternative, don’t you think? 🏳️🌈
(@T_Maniac13) reported
@startca Are you experiencing an outage in Southern Ontario right now?