Is having an outage right now?

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If you are having issues, please submit a report below. is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation. problems in the last 24 hours

The following chart shows the number of reports that we have received about by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line. Outage Chart 08/16/2022 19:25

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Most Reported Problems:

  • Internet 76.92% Internet
  • Total Blackout 7.69% Total Blackout
  • Wi-fi 7.69% Wi-fi
  • Phone 7.69% Phone Outage Map

The most recent outage reports and issues originated from Barrie, Kitchener, Toronto, St. Catharines, Central Elgin, Ottawa, London and Brampton.

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CanadaBarrie Internet
CanadaBarrie Internet
CanadaKitchener Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code. Issues Reports

Latest outage, problems and issue reports in social media:
  • Zantheus1 Zantheus (@Zantheus1) reported

    @startca internet down M4M. What's the issue?

  • aaron_robb Aaron Robb (@aaron_robb) reported

    @startca Our internet is down, and your site is down. Where can we see any status updates?

  • CheekyOtter16 CheekyOtter16 (@CheekyOtter16) reported

    @startca my internet is crap today! Can’t load videos, buffering on 20 minute shows…what’s going on?!

  • TerkyBacon14 Terk the Drunk (@TerkyBacon14) reported

    @startca so I can't log into my account, with the saved information on my phone. Lost internet. Contact you via DM and am told to use live chat. Live chat unavailable for tech support.🙃 Let's hope it's back before I start work, since I work from home. 😵‍💫

  • RenaKunisaki Rena 🦊 No ******* Thanks (@RenaKunisaki) reported

    @startca mine just lost signal for a few minutes (blinking DS light) but it's back up now

  • DarianRoy1 Darian Roy (@DarianRoy1) reported

    @startca Yeah while I’ve been waiting for fibre for that was promised would be installed in my area for on 3+ years now…cmon do better Start. I’m tired of paying $80 for a 75mb download. While my friend pays $105 for 1000 down.

  • MGD43507122 MGD🇨🇦 (@MGD43507122) reported

    @startca @Danielml48 Can you not just tell me the outage has been resolved and reboot my modem? Not interested in waiting on hold

  • MGD43507122 MGD🇨🇦 (@MGD43507122) reported

    @startca Ironic that this ad is running when service is down in SW London N6K. Over 2 hours, coming up on 3

  • MGD43507122 MGD🇨🇦 (@MGD43507122) reported

    @startca service has been down for over 2 hours. SW London N6K area. Update please.

  • Danielml48 ML (@Danielml48) reported

    @startca internet outage London Ontario for the last 2 hours

  • robtmayo Robert Mayo (@robtmayo) reported

    @startca CNN Is down again? It’s hard to believe that this is so difficult. When will it be fixed?

  • Cdn_SupahFly CanadianSupahFly (@Cdn_SupahFly) reported from St. Catharines, Ontario

    @startca @HumaneSocietyLM Terrible puns aside, happy #InternationalCatDay 🙃

  • mariamatilde69 SimplyMaria (@mariamatilde69) reported

    @startca having issues with internet dropping constantly this morning. Are you aware? Rebooted modem and nothing, still having issues. Or is just me ?

  • ronthetvtech Ron (@ronthetvtech) reported from Central Elgin, Ontario

    @startca Instead of doing these dumb quizzes why don’t you fix CNN!!!!!!

  • BAMBO_TV Cazz Bham (@BAMBO_TV) reported

    @startca Did you read my message?! Obvs not! It was out, came back an hour later and I couldn’t get through to tech support as it was only a busy signal. BOOOO!!!

  • thejodylang Jody Lang (@thejodylang) reported

    @startca cable internet in Orleans/Ottawa appears to be down. Modem can't seem to find a connection after a reboot. Any outages atm? 🤔

  • shuffel8 terry riley (@shuffel8) reported

    @startca Please fix my internet! I am in Hamilton and the service is done. I turned it off and on again.

  • BAMBO_TV Cazz Bham (@BAMBO_TV) reported

    @startca Internet is out in Ottawa Valley. Tried calling tech support as a previous tweet said. Only get a busy signal.

  • shuffel8 terry riley (@shuffel8) reported

    @startca Internet down in Hamilton, red light on modem. Yes I turned it off and on again.

  • JordLee25 Jordan (@JordLee25) reported

    @startca No thanks. The past 3 times this has happened, I call but you can't fix it over the phone, so I have to schedule a tech to come over. By the evening, the issue's resolved, so I have to call back and cancel the tech only to hear that "yes there was an outage in your area earlier".

  • HelloGlamorous JoJo. (@HelloGlamorous) reported

    @startca my network keeps dropping and your website is giving connection refused

  • Mbrock070 Mike Brack (@Mbrock070) reported

    @startca Having internet outage issues - can you please update us on twitter?

  • LorcanDuval ԋҽx (@LorcanDuval) reported

    @startca My wifi is down and cutting in and out in London

  • adarlin Andrea (@adarlin) reported

    @startca Will we be receiving a credit for the 3 day outage last month? Nothing different on my bill today

  • 2sidesof49 2sidesof49 (@2sidesof49) reported

    @startca What happend to our outage credit?

  • 2sidesof49 2sidesof49 (@2sidesof49) reported

    @startca Was expecting a few dollars credit based on outage last month given that Rogers gave a 5 day credit to their customers.

  • Fyrekrakr73 Red® 🇨🇦 (@Fyrekrakr73) reported

    @startca is this another outage ? Southcrest In #ldnont

  • SensiOriginal Sensi Original (@SensiOriginal) reported

    @startca hey guys are you having an outage right now? I’ve rest my network and still no internet.

  • tedrampart Trev McNaughton (@tedrampart) reported

    @startca If you power cycle the modem 3 times in front of a mirror, a Rogers tech will appear! All jokes aside, I'm back up and running! Looks like there was issues at the box on the street.

  • tedrampart Trev McNaughton (@tedrampart) reported

    @startca internet down in wortley area for me, tried power cycling twice but no go. Any knowledge of what's going on?