Start.ca

Start.ca Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2B.

Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 02/04/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (84%)

    Internet (84%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. TV (1%)

    TV (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Start.ca outage reports came from the following cities: Kitchener and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge Internet
CanadaCambridge Internet
CanadaKitchener Internet
CanadaKitchener Wi-fi
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • caraquilts Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • caraquilts Cara Donnelly (@caraquilts) reported

    oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

  • KatesChaos KatesChaos🤪 (@KatesChaos) reported

    @startca @chachee1976 Yes. We aren’t dumb. To be clear for you though: We’ve had service with the BIG GUYS and it was utter BS service and customer service. We chose lil guy because of that. Now lil guy is BIG GUY and so we wonder and ask, should we expect more BS like the BIG GUYS serve? We think YES

  • RenewTheOANOW Gremlin | Save The OA (@RenewTheOANOW) reported

    @sxc234 @startca It's been losing internet 3 times a day ever since tells took over it sucks now, been looking elsewhere that's not Bell or Roger's. If u find any let me know.

  • AdamBalanquit Adam B 🇨🇦 (@AdamBalanquit) reported

    @startca Anyone else having connection issues in Toronto?

  • SteveAdams Steve Adams (@SteveAdams) reported

    @cdntruthseekr Now @startca is telling me they can’t reconnect for at least 3 business days. WTF. Plus, it took me 1h35m to speak to a human AND they tell me I need to wait in line for any further communication. Terrible company that scams paying customers.

  • JayJohns14 Jay Johnson (@JayJohns14) reported

    @startca @TELUSsupport sharing feedback that I never had to wait more than 10 minutes on hold prior to Telus purchasing and I'm currently at 1 hour and 52 minutes of being on hold...so much for friendly neighbourhood company

  • KatesChaos KatesChaos🤪 (@KatesChaos) reported

    @startca @chachee1976 Yes. We understand that. You missed the sarcasm…about how we expect utter **** LIKE we ALWAYS got when we were with the BIG guys. It’s why we were with lil guys. Now you’re BIG GUYS, we expect utter **** LIKE BIG GUYS ALWAYS SERVED US. #yaclearnow

  • HOT_KRAP HOTTKRAP (@HOT_KRAP) reported

    @startca 1 hour and 2 minutes waiting for tech support, brutal.

  • Magickalhack Magickalhack - Glory to the 331st (@Magickalhack) reported

    Hey @startca, you guys really need to bring back 24h tech support. 8 am to 9 pm is not sufficient. Hell, 5-6 reps would be all you would need. Even if it was just live chat for the other 11 ******* hours of the day. If my internet [my only source of entertainment] goes down... 1/