Start.ca

Start.ca Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2H, N2C and N2A.

Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 11/11/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (79%)

    Internet (79%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. Phone (3%)

    Phone (3%)

  5. TV (3%)

    TV (3%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Start.ca outage reports came from the following cities: Kitchener and Cambridge.

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City Problem Type Report Time
CanadaKitchener Wi-fi
CanadaKitchener Internet
CanadaKitchener Total Blackout
CanadaKitchener Internet
CanadaKitchener Internet
CanadaCambridge Internet

Community Discussion

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Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • Olee22090047 Olee (@Olee22090047) reported

    DO NOT USE @startca. Their product is awful and their customer service is even worse. Looking at you A. Kelleher-Lizotte and Emilie C

  • DerekStrelioff Derek Strelioff (@DerekStrelioff) reported

    @MGirash @beisan @startca I'd second them. No issues with speed, throttling, caps, etc. Only downtimes were network-wide from the big ISP's they use, but their customer service was always clear about communicating it.

  • mypinkjeep Elle🦩🇨🇦 (@mypinkjeep) reported

    @RogersHelps Why nothing for @startca customers who fall under your broken infrastructure? That’s not right. I lost a day of work because of that.

  • jimmycanuck Jim Squires is probably on fire 🔥 (@jimmycanuck) reported

    Just tried to call @cogeco to ask a basic pricing question as I try to help my mother-in-law with her wifi, and was told that their modem rental pricing isn’t standardized?!? What in the holy hell?! ENDLESSLY glad I switched to @startca years ago.

  • George_Jungle67 George Jungle (@George_Jungle67) reported

    @startca @ally_young81 TSN4 looks awful tonight

  • geebs1983 Jordan (@geebs1983) reported

    @startca If you want to game you can't If you want to work from home you can't If you want to use gambling sites, you can't There is 1 upside, weight loss. I've lost 10 pounds the past few months going up and down the stairs 5+ times a day to reset my internet.

  • geebs1983 Jordan (@geebs1983) reported

    @startca @Olee22090047 This is the BS I'm talking about ppl. If you need help all they can do is suggest you power cycle your equipment. Otherwise they blame the customer or rogers, they'd blame the easter bunny if they through you'd accept it. 3 times I was no showed by a tech WORTHLESS WELFAR SERVICE

  • geebs1983 Jordan (@geebs1983) reported

    @startca @Olee22090047 You were told over and over and over, I replaced literally every bit of equipement and wires in my home, including the modem and routers. I told you it was at the pole, I told you in less than fav weather the internet went in and out...YOU ALWAYS BLAME ROGERS OR THE CUSTOMER.

  • stvndxn Steven Dixon (@stvndxn) reported

    @startca any known issues in the midhurst (L4N) area? Internet has been down for an hour, modem can’t acquire downstream channels, wondering if it’s weather related or if I’m just lucky. :)

  • jimmycanuck Jim Squires is probably on fire 🔥 (@jimmycanuck) reported

    @cogecohelps @cogeco @startca So when my mother-in-law is using an older non-wifi modem, she would have to change her whole service to get a wifi one? She couldn’t just upgrade the modem?