Start.ca

Start.ca Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 05/23/2025 04:40

May 23: Problems at Start.ca

Start.ca is having issues since 04:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (87%)

    Internet (87%)

  2. Wi-fi (4%)

    Wi-fi (4%)

  3. TV (3%)

    TV (3%)

  4. E-mail (2%)

    E-mail (2%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Start.ca outage reports came from the following cities: Kitchener and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge Internet
CanadaCambridge Total Blackout
CanadaCambridge Internet
CanadaCambridge TV
CanadaCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • juddrnaut Amanda Judd (@juddrnaut) reported

    @startca is there an outage in East York? Haven't been able to get internet for nearly an hour, router has been restarted and appears to be fine.

  • phronk Phronk / https://mastodon.online/@Phronk (@phronk) reported

    @startca Any issues around the Adelaide & Oxford area? It’s been super slow for about 24 hours.

  • geebs1983 Jordan (@geebs1983) reported

    @startca We've been over this, ALL of my equipment is new & the placement is correct. If its isolated to my residence why did you stand me up the 2 times you were supposed to come out? Like I said, DODGE THIS INTERNET...SUPPORT IS NEARLY NONEXISTENT.

  • SRollo91 Shaun Rollo (@SRollo91) reported

    @startca Can you explain why the service is so inconsistent? Because every time I've reached out, I'm always told that there is no record of an issue on your end

  • geebs1983 Jordan (@geebs1983) reported

    @startca You had your chance to help me but instead stood me up twice causing me to miss work, meaning I didn't get paid for those days. I no longer want your help, I now just want to make sure everyone knows what a terrible service this is and the even worse customer service provided.

  • mypinkjeep Elle🦩🇨🇦 (@mypinkjeep) reported

    @RogersHelps Why nothing for @startca customers who fall under your broken infrastructure? That’s not right. I lost a day of work because of that.

  • Lewdlandgaming LewdlandGaming (@Lewdlandgaming) reported

    @startca We've had technicians out, called Multiple times, you can't or just won't fix it. Not even bothering to give you another chance were switching next week

  • steve_ca2002 Keep Left (@steve_ca2002) reported

    @startca What channels are down tonight? Just the Leafs game? Unbelievable

  • lisastylegirl lisastylegirl (@lisastylegirl) reported

    Disappointing @startca. Very disappointing. Bad @cnn on #USMidtermElections night. #poor

  • geebs1983 Jordan (@geebs1983) reported

    @startca I have multiple friends with this service that have complained about the same problems as I have. I don't know the severity of there intermittent issues but it does seem to indicate that this isn't isolated to me.