Start.ca

Start.ca Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/18/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. E-mail (5%)

    E-mail (5%)

  4. TV (4%)

    TV (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Start.ca outage reports came from the following cities: Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Internet
CanadaKitchener Internet
CanadaCambridge Internet
CanadaCambridge Internet
CanadaKitchener Internet
CanadaKitchener Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • Coral9967 Coral Williams (@Coral9967) reported

    I've been with @startca for YEARS and it's always been this way. I have no idea how you hire people that all seem to have the same legit customer service attitudes and are ALWAYS pleasant. Kudos to your hiring team.

  • Coral9967 Coral Williams (@Coral9967) reported

    @startca just wanted to again say that your customer service reps are awesome. Called about a change in service inquiry on THANKSGIVING and the woman was so pleasant. A apologized but this has been the only day that I've had time to call about an upgrade.

  • ronthetvtech Ron (@ronthetvtech) reported from Central Elgin, Ontario

    @startca All you need is a bigger dish or possibly a feed horn rotation to fix the problem. But if your looking int alternative sources perhaps you could look into sourcing Newsnation and BBC news. You can never have enough news sources and you defenetly don’t have enough !

  • Gooni3Gamess GooNi3Games (@Gooni3Gamess) reported

    @iamajavajunkie @startca St Thomas aswell. The service has been so bad this last year, I don't believe there is any other choice but to switch... Honestly why are we dealing with start when they use Rogers lines and we have to wait on Rogers to answer before start answers lmao.

  • vasta Sameer Vasta (@vasta) reported

    Just has the worst customer service from @startca (Sherri?) that it almost makes me want to switch to Rogers. Abysmal and rude. (Also, doesn’t help that there’s an outage that they won’t even attempt to help resolve.)

  • websnappers David (@websnappers) reported

    @startca Is there an outage in the Cornwall area? We haven't had internet access for at least an hour.

  • Gooni3Gamess GooNi3Games (@Gooni3Gamess) reported

    @startca You guys going to inform your customers what's going on or what? 2 days now sporadic internet. No answers in DMS or support chat. Pathetic support services. Also if anyone else sees this I'm currently looking for a new provider that will support its customers!

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported

    @startca Using a service such as CloudflareDNS or OpenDNS can even make it better and take it to the next level.

  • mikesmoniz MisanthropicHumanist (@mikesmoniz) reported

    @GabrielCPinto @startca I don’t game so I can’t speak to speeds regarding that, but have no issues using streaming services with them ie Netflix Disney+, Amazon prime. I actually have their IPTV service as well and I’m quite happy with it

  • large116 Tony Rajotte (@large116) reported

    @startca Hey Support. Get a message that START TV service is not responding. Tried a reset of all the equipment but still getting the message. Any reports of issues in London?