Start.ca

Start.ca Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 12/23/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. TV (3%)

    TV (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • steve_ca2002 Keep Left (@steve_ca2002) reported

    @startca What channels are down tonight? Just the Leafs game? Unbelievable

  • ceeieh Allen Dulles (@ceeieh) reported

    @startca having problems connecting to most websites. Diagnostics are giving DNS server error. Hearthstone and Spotify are strangely working, though.

  • MoriLeaf Mori ✨️ ʕ≧ᴥ≦ʔ ✨️ (@MoriLeaf) reported

    Odd, we pay for 250mbps of internet speed but aren't receiving nearly that from @startca 🤔 unplugged the modem, the router, heck we even got a new pc today but still pretty poor on the download speed 🤔 the upload speed is exactly what we're paying for but this is odd...

  • vasta Sameer Vasta (@vasta) reported

    @stillkvl @startca For what it’s worth, the precious service I’ve received from Start has been great. Maybe I just got the wrong person on the wrong day. Was just so dismayed by her lack of empathy and caring.

  • SRollo91 Shaun Rollo (@SRollo91) reported

    @startca Can you explain why the service is so inconsistent? Because every time I've reached out, I'm always told that there is no record of an issue on your end

  • geebs1983 Jordan (@geebs1983) reported

    @AydaPublic @startca This is garbage service, I've been told a tech was coming twice and both times they stood me up without even a phone call.

  • geebs1983 Jordan (@geebs1983) reported

    @startca I have had 2 restart my internet twice in the first 10 mins of walking up, and this is a daily thing. Yesterday we had to restart the internet 5 times. Start was supposed to send a tech twice, both times I was stood up without a call. "Customer service" is worthless, no help.

  • vasta Sameer Vasta (@vasta) reported

    Just has the worst customer service from @startca (Sherri?) that it almost makes me want to switch to Rogers. Abysmal and rude. (Also, doesn’t help that there’s an outage that they won’t even attempt to help resolve.)

  • lisastylegirl lisastylegirl (@lisastylegirl) reported

    Disappointing @startca. Very disappointing. Bad @cnn on #USMidtermElections night. #poor

  • websnappers David (@websnappers) reported

    @startca Is there an outage in the Cornwall area? We haven't had internet access for at least an hour.