Start.ca

Start.ca Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 11/16/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • johnnyaverage04 JohnnyAverageGamer (@johnnyaverage04) reported

    @startca I was going to comment on PlayStation having issues but it looks like you have already acknowledged this in the tweet. This is the 3rd day that i cannot play any game except the one i have on disc, but every other platform (switch, Amazon fire tv, tablet) is almost back to normal

  • wouwounl Nelson (@wouwounl) reported

    @startca Still no internet, I guess it’s the price we pay for second tier Rogers customer?

  • _alenperic Alen Peric (@_alenperic) reported

    @Jhericho38 @startca Yeah I feel so sorry for them after they jacked up the price of my internet subscription by 15$ a month after I started my service with them, while decreasing the cost of other people's fibre at the same time. It's a good thing start has such good little slaves defending the corp

  • Jhericho38 Proud Liberal (@Jhericho38) reported

    @DinisPhillip @random_bum @startca My internet is back. Has been since 22h after the outage started.

  • CWChapter2 C̴нєяуʅω (@CWChapter2) reported

    @vasta @startca Ours in NW (@startca) isn’t stable yet either. I’m still continually defaulting to my old bell hi-speed phone service for reliable connection. I was wondering the same thing, hoping it’s back to normal by Monday!

  • twstdbro Tom Smetana 🇨🇦 🌪 (@twstdbro) reported

    @Astrozy__ @MoonguardNemir @startca I'm in Kemptville & having the same issue. On and off service.

  • unownedspaces unownedspaces (@unownedspaces) reported

    @startca Will you be crediting customers affected by Friday’s outage ?

  • Jhericho38 Proud Liberal (@Jhericho38) reported

    @yzz_spicy @startca Start already said, several times, that once the scope and duration of this outage is known, and everyone has full services again, then they'll assess the amounts of compensation. Do you want to rush the decision, and get less than we deserve? Patience!

  • Chef_Lane Chef L'âne (@Chef_Lane) reported

    @startca I know you were not responsible for my Internet outage this week as your cable Internet runs in @Rogers infrastructure. Do you have Fiber in the Westmont are is London that doesn't use cables owned by Rogers?

  • Jhericho38 Proud Liberal (@Jhericho38) reported

    @sherratt3298 @startca Rogers is covering their butts. According to CBC, it was human error that crashed the whole network during routine maintenance.