Start.ca

Start.ca Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 03/12/2026 13:15

March 12: Problems at Start.ca

Start.ca is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. E-mail (5%)

    E-mail (5%)

  4. TV (4%)

    TV (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • KatesChaos KatesChaos🤪 (@KatesChaos) reported

    @startca @chachee1976 Yes. We aren’t dumb. To be clear for you though: We’ve had service with the BIG GUYS and it was utter BS service and customer service. We chose lil guy because of that. Now lil guy is BIG GUY and so we wonder and ask, should we expect more BS like the BIG GUYS serve? We think YES

  • JD5513 JD55 (@JD5513) reported

    Hey @startca, we've been trying to get our Internet service back up and running. However, we've been unable to contact anyone to come out and assist for the past few days. Been in hold multiple times with no help for 2 hours each time

  • HOT_KRAP HOTTKRAP (@HOT_KRAP) reported

    @startca 1 hour and 2 minutes waiting for tech support, brutal.

  • AdamBalanquit Adam B 🇨🇦 (@AdamBalanquit) reported

    @startca Anyone else having connection issues in Toronto?

  • DobsCarbon CarbonDobsOfficial (B42Empire) (@DobsCarbon) reported

    Thank for bullshit customer service for the last 5 years @startca but your HOUR wait times to get through to billing and nothing but connection issues EVERY MONTH I'm done **** you guys

  • sxc234 Sam (@sxc234) reported

    @startca is there an outage in Toronto today?

  • adamthegenie Adam Warren (@adamthegenie) reported

    @startca what is with your service? Used to get someone in 30 secs now I've waited over 30 mins 3 days in a row on phone or chat.. such a great acquisition by @telus ruined for customers

  • accounttaken2 accounttaken (@accounttaken2) reported

    @GeroldSecr61410 @startca For me as well tonight, it’s terrible.

  • GunFarce LaserGuy. NO DMs (@GunFarce) reported

    Good ole @startca Been on hold for two hours, just to be told there is a network problem with the digital phone service. Why the hell would they just post that and save people a lot of time wasted sitting in a phone que for hours. Since Koodo, things have gone down hill.

  • fredder Fred Parker (@fredder) reported

    @startca is there an internet outage in Scarborough for FTTN?