Start.ca

Start.ca Outage Report in Saint-Jean-sur-Richelieu, Montérégie, Québec

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Saint-Jean-sur-Richelieu, Québec

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Saint-Jean-sur-Richelieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Saint-Jean-sur-Richelieu, Montérégie, Québec 10/15/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (82%)

    Internet (82%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. Phone (3%)

    Phone (3%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • Chef_Lane Chef L'âne (@Chef_Lane) reported

    @startca I know you were not responsible for my Internet outage this week as your cable Internet runs in @Rogers infrastructure. Do you have Fiber in the Westmont are is London that doesn't use cables owned by Rogers?

  • ttninan Tripti Ninan (@ttninan) reported

    @startca Glad we are reconnected! Will we be receiving a credit for the time the internet was down? Rogers is providing 5 days of credit to its customers.

  • ramik5511 Rami M (@ramik5511) reported

    @startca Hey. I have issues with my home phone service from you guys and it says " not registered". I called twice and you guys leave me waiting then hangup. What great service! crap. I want a refund for all these disruptions!

  • johnnyaverage04 JohnnyAverageGamer (@johnnyaverage04) reported

    @startca Ps4 is still having issues connecting even after restarting the modem and router.

  • jmccall54 Jeremy McCall (@jmccall54) reported

    @blaineschalk Here’s the issue with start - I currently pay 80/month for 500mb internet. I can pay start 95/month for 300mb internet or 100/month for 1GB internet. That’s it. That’s the list. I love @startca but moving to them doesn’t make fiscal sense sadly.

  • johnnyaverage04 JohnnyAverageGamer (@johnnyaverage04) reported

    @startca Game consoles still saying there is a weak signal, after doing everything possible to fix. Hope the connection is not unstable for too much longer

  • MWMacKenzie Mike MacKenzie (@MWMacKenzie) reported

    @jmccall54 @blaineschalk @startca I'm a Start customer in an apartment. I pay $62 per month for unlimited. They haven't installed their own fibre yet due to some technical issue with my building so it uses Bell.

  • MatthewSutton40 MatthewSutton40 (@MatthewSutton40) reported

    @startca i have been having issues accessing amazon prime video. I have rebooted my home router and modem and the issue is still happening.

  • nicovfernando Nico Fernando (@nicovfernando) reported

    @ValdronVictoria @startca Is it completely down or just slow?

  • MGD43507122 MGD🇨🇦 (@MGD43507122) reported

    @startca Will Start be offering a credit for the outage, as Rogers is doing?