Start.ca

Start.ca Outage Report in Sarnia, Lambton County, Ontario

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Sarnia, Lambton County, Ontario 11/21/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • DolLang1975 Dol Lan (@DolLang1975) reported

    @CP24 What does that literally equate to in #dollars and #cents. How are smaller companies like the Southwestern service provider @Startca that piggyback on @Rogers how will they reimburse customers & how timely will this all happen.

  • jmccall54 Jeremy McCall (@jmccall54) reported

    @blaineschalk @startca Yeah so it’s an option for those other reasons for sure, but teksavvy would be $7 a month cheaper than what I pay now for the same service.

  • thatstheone01 what’s in a name (@thatstheone01) reported

    @startca Why have we STILL not received any email communication about the outage from you guys?! I get that it was a rogers issue but some acknowledgement would have been kind. Are your customers going to receive any compensation?

  • ramik5511 Rami M (@ramik5511) reported

    @startca Hey. I have issues with my home phone service from you guys and it says " not registered". I called twice and you guys leave me waiting then hangup. What great service! crap. I want a refund for all these disruptions!

  • MGD43507122 MGD🇨🇦 (@MGD43507122) reported

    @startca Will Start be offering a credit for the outage, as Rogers is doing?

  • nicovfernando Nico Fernando (@nicovfernando) reported

    @ValdronVictoria @startca Is it completely down or just slow?

  • RAlexanderD Alexander.D (@RAlexanderD) reported

    @BryanPassifiume @RogersHelps I've been a huge fan of the level of customer service I have received over the years from @startca (sub off Rogers I know) however call centre LOCAL, never a long cue, and nothing but friendly helpful assistance. Also have referral program. Please PM for email.

  • EdenJanna Janna Eden (@EdenJanna) reported

    @BrandonEedy519 @Rogers @startca Yep, we're next up to cancel

  • mikesmoniz MisanthropicHumanist (@mikesmoniz) reported

    @hainsworthtv I’ve been with @startca out of London here in the Hamilton area using Cogeco cable infrastructure(who I left because of the stupid pricing). Speed always been consistent as advertised around 120 Mb down per my plan & have had no issues.

  • DinisPhillip Phillip Dinis (@DinisPhillip) reported

    @startca How about absolutely no connection? I’m not experiencing slow service; I have absolutely nothing. Downtown London. No amount of reboots, or calls with tech support helps.