Start.ca

Start.ca Outage Report in Smithville, Ontario

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Smithville, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Smithville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Smithville, Ontario 12/18/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. TV (3%)

    TV (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • Coral9967 Coral Williams (@Coral9967) reported

    I've been with @startca for YEARS and it's always been this way. I have no idea how you hire people that all seem to have the same legit customer service attitudes and are ALWAYS pleasant. Kudos to your hiring team.

  • DucktheRoofer Duck (@DucktheRoofer) reported

    @startca Not sure how you can't know as I'm sure everyone in the building has called their internet providers to complain. Rogers guy was here at 815am, said there's no signal to the entire building. So is Rogers not talking to you or the other way around? Day 4 without internet.

  • mikesmoniz MisanthropicHumanist (@mikesmoniz) reported

    @GabrielCPinto @startca I don’t game so I can’t speak to speeds regarding that, but have no issues using streaming services with them ie Netflix Disney+, Amazon prime. I actually have their IPTV service as well and I’m quite happy with it

  • SinfullyKnotty SinfullyKnotty 🇨🇦 💉💉💉💉🖋 🐶🐱🧶🧵🪡 (@SinfullyKnotty) reported

    @startca our internet has been down 8 hours. (Oshawa L1J ) I WFH so need it. Phone is VOIP so that is gone too. Don’t have data to spare on cell so can’t fill in with that esp with the docs I need. Any idea as to when it will be fixed?

  • iamajavajunkie Java Junkie ☕️ (@iamajavajunkie) reported

    @startca It isn’t just me. Several people in South London have spotty service.

  • Coral9967 Coral Williams (@Coral9967) reported

    @startca just wanted to again say that your customer service reps are awesome. Called about a change in service inquiry on THANKSGIVING and the woman was so pleasant. A apologized but this has been the only day that I've had time to call about an upgrade.

  • Gooni3Gamess GooNi3Games (@Gooni3Gamess) reported

    @startca You guys going to inform your customers what's going on or what? 2 days now sporadic internet. No answers in DMS or support chat. Pathetic support services. Also if anyone else sees this I'm currently looking for a new provider that will support its customers!

  • cold_arctic_air Adam Kurtz (@cold_arctic_air) reported

    @startca @Ketobombchocol1 Neighbor with Rogers. Same issue. Service vehicles in the area, seems to be resolved for now.

  • geebs1983 Jordan (@geebs1983) reported

    @startca Or maybe if one of the dozens of times I called your "support", they were actually helpful than maybe I wouldn't have to reset the equipment so much.

  • ItsShaZam Shane Zeagman (@ItsShaZam) reported

    @startca Any word on the downed network on Cogeco's line in Hamilton?