Start.ca

Start.ca Outage Report in Sorel, Montérégie, Québec

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Sorel, Québec

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Sorel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Sorel, Montérégie, Québec 01/18/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • LeahBraemel LeahBraemel 🇨🇦 is Unashamed (@LeahBraemel) reported

    @startca I tried the website chat via my phone’s LTE but it said the chat wasn’t available. Wifi is going up and down starting the last couple minutes. If it doesn’t stay stable will phone via cell cuz your voip won’t be stable

  • geebs1983 Jordan (@geebs1983) reported

    @startca Not worth the $25 credit to sully your reputation with your neighbours, I have to reset my internet multiple times daily. 0% chance I would ever recommend this substandard service.

  • ynagmo ynagmo (@ynagmo) reported

    @startca Me router keeps dropping connection leaving me with internet for like 1hr at a time before needing to reset again. Help

  • SinfullyKnotty SinfullyKnotty 🇨🇦 💉💉💉💉🖋 🐶🐱🧶🧵🪡 (@SinfullyKnotty) reported

    @startca our internet has been down 8 hours. (Oshawa L1J ) I WFH so need it. Phone is VOIP so that is gone too. Don’t have data to spare on cell so can’t fill in with that esp with the docs I need. Any idea as to when it will be fixed?

  • jerkiejerx Jerome Dinampo (@jerkiejerx) reported

    Internet connection is DOWN again! @startca @RogersHelps

  • douglawlor doug lawlor (@douglawlor) reported

    @startca Looks like Internet is down in Kingston, ON: Any other complaints received? Just noticed it here:

  • geebs1983 Jordan (@geebs1983) reported

    @startca @_MadDuck You could have helped me any one of the numerous times I called support, you could have helped by having the technician actually show up to the appt. Why do I have to complain on social media to get any attention?

  • Coral9967 Coral Williams (@Coral9967) reported

    I've been with @startca for YEARS and it's always been this way. I have no idea how you hire people that all seem to have the same legit customer service attitudes and are ALWAYS pleasant. Kudos to your hiring team.

  • spoontazz ѕpꙬᶯᶵᶛᶼᶼ (@spoontazz) reported

    Spouse ended up just canceling the service. That took the last half of the 3 hours to complete. Appalling customer service. In contrast, I have been having issues with home internet and every time I call @startca I get just one agent, who is knowledgeable, genial...

  • livetoariel a (@livetoariel) reported

    @startca is St Catharines Internet down or is it just my router 😔