Start.ca outages and service status in Stratford, Ontario

Problems in the last 24 hours in Stratford, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Stratford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chirvan Edross 🔥 (@cedross) reported 3 minutes ago

  @startca gets purchased by Telus then all of a sudden there are issues. Coincidence...

• 
  Alison Young (@ally_young81) reported 3 minutes ago

  @startca Can you also look into Sportsnet 1? Channel 407? The audio is fine, but the streaming pauses and then rapidly catches up every few minutes. We find that sportsnet and sometimes the TSN channels have this issue. No others.

• 
  Christopher Lewis (@SaltedCashews) reported 4 minutes ago

  @geebs1983 @beisan @startca Ran into same, but lines were Rogers. On the Start side, I get Tier 3 help. She spent days narrowing down very odd and specific issues, and even tried to 'fudged reports to get Rogers out twice to tweak things - which worked. Love Start overall, but can't wait for their fibre.

• 
  Cara Donnelly (@caraquilts) reported 6 minutes ago

  oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

• 
  Jordan (@geebs1983) reported 7 minutes ago

  @startca We've been over this, ALL of my equipment is new & the placement is correct. If its isolated to my residence why did you stand me up the 2 times you were supposed to come out? Like I said, DODGE THIS INTERNET...SUPPORT IS NEARLY NONEXISTENT.

• 
  Mike Safari (@MikeSafariMusic) reported 9 minutes ago

  @startca Any update on the outage in Mississauga? Connection has been flapping for about 4 hours now and when I spoke to support around 10am, they couldn't find anything identifying an outage but the guy suspected there would be one soon.

• 
  Jordan (@geebs1983) reported 9 minutes ago

  @startca @Olee22090047 This is the BS I'm talking about ppl. If you need help all they can do is suggest you power cycle your equipment. Otherwise they blame the customer or rogers, they'd blame the easter bunny if they through you'd accept it. 3 times I was no showed by a tech WORTHLESS WELFAR SERVICE

• 
  CarbonDobsOfficial (B42Empire) (@DobsCarbon) reported 13 minutes ago

  Thank for bullshit customer service for the last 5 years @startca but your HOUR wait times to get through to billing and nothing but connection issues EVERY MONTH I'm done **** you guys

• 
  Jaclyn Kamenar (@JKamenar) reported 16 minutes ago

  @startca @oxio_internet We should need very little support if you provided good quality and reliable internet. It used to be good a couple of yrs ago. I don’t know happened to you guys. I hope you are aware that your reputation is no longer a good one.

• 
  Jordan (@geebs1983) reported 17 minutes ago

  @startca You had your chance to help me but instead stood me up twice causing me to miss work, meaning I didn't get paid for those days. I no longer want your help, I now just want to make sure everyone knows what a terrible service this is and the even worse customer service provided.