Start.ca

Start.ca Outage Report in Surrey, British Columbia

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Surrey, British Columbia 12/09/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. TV (3%)

    TV (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • douglawlor doug lawlor (@douglawlor) reported

    @startca Looks like Internet is down in Kingston, ON: Any other complaints received? Just noticed it here:

  • DaveGaudet Dave Gaudet (@DaveGaudet) reported

    @startca any ETA on my cable internet outage? Went out for myself and at least one other house in my neighborhood during the storm last night. 24h without connection and counting...

  • Gooni3Gamess GooNi3Games (@Gooni3Gamess) reported

    @startca This the type of service we get everytime we talk to them lately..

  • spoontazz ѕpꙬᶯᶵᶛᶼᶼ (@spoontazz) reported

    Spouse ended up just canceling the service. That took the last half of the 3 hours to complete. Appalling customer service. In contrast, I have been having issues with home internet and every time I call @startca I get just one agent, who is knowledgeable, genial...

  • BindyWho BindyLouWho (@BindyWho) reported

    @startca She is absolutely certain that she is not a prepaid (PAD) customer. She'll def need to call to sort this out. Thank you.

  • NonsensibleShoe Nonsensible Shoes (@NonsensibleShoe) reported

    @startca Any update on the Rogers outage in Whitby?

  • jerkiejerx Jerome Dinampo (@jerkiejerx) reported

    Internet connection is DOWN again! @startca @RogersHelps

  • ParticleMel Melanie T. (@ParticleMel) reported

    @Mikeggibbs Check out @startca. I dumped Rogers for Start in 2013 due to frequent outages. Start uses Rogers infrastructure, but I had virtually no down time for the 5 or 6 years they supplied my internet.

  • Supermathie Michael Brown (@Supermathie) reported

    @startca My normal Internet connection is not working fine, since normal traffic sent to me does not get delivered.

  • KatesChaos KatesChaos🤪 (@KatesChaos) reported

    @startca @HelloGlamorous Don’t think it’s just them. Mine is off and on for working. Maybe you have an issue?