Start.ca

Start.ca Outage Report in Surrey, British Columbia

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Surrey, British Columbia 11/16/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (82%)

    Internet (82%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • SinfullyKnotty SinfullyKnotty 🇨🇦 💉💉💉💉🖋 🐶🐱🧶🧵🪡 (@SinfullyKnotty) reported

    @startca our internet has been down 8 hours. (Oshawa L1J ) I WFH so need it. Phone is VOIP so that is gone too. Don’t have data to spare on cell so can’t fill in with that esp with the docs I need. Any idea as to when it will be fixed?

  • MarthKoopa Marth Koopa (@MarthKoopa) reported

    @startca If I set up a new debit card payment, will my current bank withdrawal payments be cancelled or do I have to cancel that manually?

  • Coral9967 Coral Williams (@Coral9967) reported

    I've been with @startca for YEARS and it's always been this way. I have no idea how you hire people that all seem to have the same legit customer service attitudes and are ALWAYS pleasant. Kudos to your hiring team.

  • LeahBraemel LeahBraemel 🇨🇦 is Unashamed (@LeahBraemel) reported

    @startca I tried the website chat via my phone’s LTE but it said the chat wasn’t available. Wifi is going up and down starting the last couple minutes. If it doesn’t stay stable will phone via cell cuz your voip won’t be stable

  • sherratt3298 p (@sherratt3298) reported

    @startca What was the issue?

  • BrandonEedy519 Brandon Eedy (@BrandonEedy519) reported

    @Tiffany07118882 @startca Had the exact same response/reaction when I switched. Customer service is through the roof

  • guinnessguy trevor kerr (@guinnessguy) reported

    @startca is there an outage in Belleville, Ontario currently? Have lost signal off and on from Tuesday September 18 to the 19th (today)

  • Coral9967 Coral Williams (@Coral9967) reported

    @startca just wanted to again say that your customer service reps are awesome. Called about a change in service inquiry on THANKSGIVING and the woman was so pleasant. A apologized but this has been the only day that I've had time to call about an upgrade.

  • vasta Sameer Vasta (@vasta) reported

    Just has the worst customer service from @startca (Sherri?) that it almost makes me want to switch to Rogers. Abysmal and rude. (Also, doesn’t help that there’s an outage that they won’t even attempt to help resolve.)

  • mikesmoniz MisanthropicHumanist (@mikesmoniz) reported

    @GabrielCPinto @startca I don’t game so I can’t speak to speeds regarding that, but have no issues using streaming services with them ie Netflix Disney+, Amazon prime. I actually have their IPTV service as well and I’m quite happy with it