Start.ca

Start.ca Outage Report in Surrey, British Columbia

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Surrey, British Columbia 02/19/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (83%)

    Internet (83%)

  2. Total Blackout (8%)

    Total Blackout (8%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • cold_arctic_air Adam Kurtz (@cold_arctic_air) reported

    @startca @Ketobombchocol1 Neighbor with Rogers. Same issue. Service vehicles in the area, seems to be resolved for now.

  • DucktheRoofer Duck (@DucktheRoofer) reported

    @startca Not sure how you can't know as I'm sure everyone in the building has called their internet providers to complain. Rogers guy was here at 815am, said there's no signal to the entire building. So is Rogers not talking to you or the other way around? Day 4 without internet.

  • Coral9967 Coral Williams (@Coral9967) reported

    @startca just wanted to again say that your customer service reps are awesome. Called about a change in service inquiry on THANKSGIVING and the woman was so pleasant. A apologized but this has been the only day that I've had time to call about an upgrade.

  • BrandonEedy519 Brandon Eedy (@BrandonEedy519) reported

    @Tiffany07118882 @startca Had the exact same response/reaction when I switched. Customer service is through the roof

  • livetoariel a (@livetoariel) reported

    @startca is St Catharines Internet down or is it just my router 😔

  • jerkiejerx Jerome Dinampo (@jerkiejerx) reported

    Internet connection is DOWN again! @startca @RogersHelps

  • geebs1983 Jordan (@geebs1983) reported

    @startca @_MadDuck You could have helped me any one of the numerous times I called support, you could have helped by having the technician actually show up to the appt. Why do I have to complain on social media to get any attention?

  • j0_mAmA Jo is ... therefore she thinks. (@j0_mAmA) reported

    @RachFee @startca Awful website. When I finally got it to load, it says online only.

  • geebs1983 Jordan (@geebs1983) reported

    @startca Not worth the $25 credit to sully your reputation with your neighbours, I have to reset my internet multiple times daily. 0% chance I would ever recommend this substandard service.

  • saaamwilsooo Samantha Wilson (@saaamwilsooo) reported

    @startca are there some outage issues going on? I’ve been without wifi for a while