Start.ca

Start.ca Outage Report in Surrey, British Columbia

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Surrey, British Columbia 12/13/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. TV (3%)

    TV (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • robtmayo Robert Mayo (@robtmayo) reported

    @startca I still mis CNN. How much longer before your issue is resolved?

  • ramik5511 Rami M (@ramik5511) reported

    @startca My internet is working fine. It's just the home phone. I reset the VoIP device but still. Also my other address has intermittent internet. We should be compensated for this outage!

  • MoodyLobster23 Stephanie (@MoodyLobster23) reported

    @startca fibre internet not working for me in London. Any known issues here?

  • PennyCrosley12 Penny Crosley (@PennyCrosley12) reported

    @startca None right now i still have no internet from the outage...

  • MWMacKenzie Mike MacKenzie (@MWMacKenzie) reported

    @jmccall54 @blaineschalk @startca I'm a Start customer in an apartment. I pay $62 per month for unlimited. They haven't installed their own fibre yet due to some technical issue with my building so it uses Bell.

  • thatstheone01 what’s in a name (@thatstheone01) reported

    @startca Why have we STILL not received any email communication about the outage from you guys?! I get that it was a rogers issue but some acknowledgement would have been kind. Are your customers going to receive any compensation?

  • MaikurrTo Michael To (@MaikurrTo) reported

    @startca @Cdn_SupahFly Hi I second this issue, my connection is faulty and I'm having trouble at work. I am connected via ethernet cable, so it's not a wireless issue.

  • forgedcosmos Tia ✰ She/Her ✰ 🏳️‍⚧️ (@forgedcosmos) reported

    Does anyone know if there is another @startca / rogers outage? Internet keeps dropping (and reconnecting so far hopefully) but kind of annoying lol

  • EdenJanna Janna Eden (@EdenJanna) reported

    @BrandonEedy519 @Rogers @startca Yep, we're next up to cancel

  • ramik5511 Rami M (@ramik5511) reported

    @startca Hey. I have issues with my home phone service from you guys and it says " not registered". I called twice and you guys leave me waiting then hangup. What great service! crap. I want a refund for all these disruptions!