Start.ca

Start.ca Outage Report in Surrey, British Columbia

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Surrey, British Columbia 11/23/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (82%)

    Internet (82%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisEdgeMusic Christopher Edge (@ChrisEdgeMusic) reported

    @startca do you have issues in Niagara region? My upload speed of 20mbs is far off that mark at 670kbps.

  • Olee22090047 Olee (@Olee22090047) reported

    DO NOT USE @startca. Their product is awful and their customer service is even worse. Looking at you A. Kelleher-Lizotte and Emilie C

  • SpiderTaylor SpongeBob (@SpiderTaylor) reported

    @startca getting so sick of yall. Why do I pay yall so much money for you guys to literally never do your jobs. SMH spend all my money for something I don't even get full of. Thanks for ripping me off start internet. 🖕🖕🖕🖕🖕🖕

  • ally_young81 Alison Young (@ally_young81) reported

    @startca just wondering if there’s an issue with Sportsnet Ontario? We’d like to watch the Leaf game, but the channel will no load. Every other channel is fine.

  • jimmycanuck Jim Squires is probably on fire 🔥 (@jimmycanuck) reported

    @cogecohelps @cogeco @startca So when my mother-in-law is using an older non-wifi modem, she would have to change her whole service to get a wifi one? She couldn’t just upgrade the modem?

  • jimmycanuck Jim Squires is probably on fire 🔥 (@jimmycanuck) reported

    Just tried to call @cogeco to ask a basic pricing question as I try to help my mother-in-law with her wifi, and was told that their modem rental pricing isn’t standardized?!? What in the holy hell?! ENDLESSLY glad I switched to @startca years ago.

  • SaltedCashews Christopher Lewis (@SaltedCashews) reported

    @geebs1983 @beisan @startca Ran into same, but lines were Rogers. On the Start side, I get Tier 3 help. She spent days narrowing down very odd and specific issues, and even tried to 'fudged reports to get Rogers out twice to tweak things - which worked. Love Start overall, but can't wait for their fibre.

  • geebs1983 Jordan (@geebs1983) reported

    @beisan The worst internet I have ever had is @startca .... Technical support are nice but useless, they can't fix anything you couldn't fix yourself and when a problem happens they blame Rogers. They stood me up twice for service apt's without letting me know and still no fix.

  • F8TheUncreator Ty (@F8TheUncreator) reported

    @startca you guys need to figure out a way too let us know the service is down and an estimated time it's coming back on, paying for services that don't work on a regular basis is not what anyone wants. If it's an issue with the lines you rent, time too look at new lines to run.

  • Olee22090047 Olee (@Olee22090047) reported

    DO NOT USE @startca. Their product is awful and their customer service is even worse. Looking at you A. Kelleher-Lizotte and Emilie C. WORST ISP out there