Start.ca outages and service status in Surrey, British Columbia

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Surrey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KatesChaos🤪 (@KatesChaos) reported 4 minutes ago

  @startca @HelloGlamorous Don’t think it’s just them. Mine is off and on for working. Maybe you have an issue?

• 
  Dave Gaudet (@DaveGaudet) reported 6 minutes ago

  @startca any ETA on my cable internet outage? Went out for myself and at least one other house in my neighborhood during the storm last night. 24h without connection and counting...

• 
  Jackie H K (@AthleteK13) reported 7 minutes ago

  @Gooni3Gamess @startca I am having nothing but crap internet connection. The last 2 or 3 months. Absolute garbage. The internet just went down again. Keeps cutting out intermittently. Very hard to work from home online with this bs!!!!!! I’m so frustrated with you start. 70 bucks a month. 🤬

• 
  Luminous Path (@Path_Luminous) reported 7 minutes ago

  I would like to thank @startca and @Bell_Support for my internet being down for 5 out of the last 11 days, and every ******* time I talk to one of 'em, they give me a different excuse. I'm not calling anymore. Fix this ****. Now. Or I'm gone.

• 
  Ba$iC-InStInCt (@BaInstinct) reported 9 minutes ago

  @Gooni3Gamess @startca @startca is a joke, you could go with pretty much anybody else and get better service, I'm switching ASAP!

• 
  Timmeh 🇨🇦 (@TimWilkinson15) reported 10 minutes ago

  @startca Yes, I've never had an issue contacting your team if I need support. I can't say the same regarding the "big three" where you're stuck on hold for 2+ hours.

• 
  Rachel Concannon (@fromtheheartont) reported 11 minutes ago

  @startca Having connection issues off and on today in Carling. Mostly with Xbox gaming which means our house was finally cleaned by the teens in the house out of boredom so I’m not totally complaining. Just hoping it’s not like that for work tomorrow 😬

• 
  Vicki (@the_vdo) reported 11 minutes ago

  Still waiting to hear from @startca to see if there are any outages. Have re-started modem and router more than once. Still no internet at home (good thing I’m not working right now). All lights on modem, but are completely solid. What a pita.

• 
  Jackie H K (@AthleteK13) reported 16 minutes ago

  @Gooni3Gamess @startca And I as well have had start since it came to london on. This is the worst it’s ever been with no sign of change. I’m done with you guys. Changing to new service provider next week.

• 
  Jaclyn Kamenar (@JKamenar) reported 19 minutes ago

  @CheekyOtter16 @startca My internet has been absolute garbage the last 2 weeks. Lagging, slow, cuts in and out. And my speed test is fine. Which means it’s a server problem. That’s you start. Get this crap together. Thinking about switching companies. The rates keep going up and the quality goes down