Start.ca

Start.ca Outage Report in Surrey, British Columbia

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Surrey, British Columbia 12/03/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • HelloGlamorous JoJo. (@HelloGlamorous) reported

    @startca my internet has been down for an hour and wont come back up, I paid it a couple days ago so it's not that.. what gives?

  • KatesChaos KatesChaos🤪 (@KatesChaos) reported

    @HelloGlamorous @startca Yeah, so do I. Re read…Iwas saying that to @startca That maybe they have an issue because I came to Twitter to check their feed for issues. Saw this thread and added. I’m not retarded. I got you have issues. I DO TOO!!!! And it’s pissing me off. #cheer #fixitstart #intermittant

  • Gooni3Gamess GooNi3Games (@Gooni3Gamess) reported

    @startca We're sorry to hear that you're having ongoing issues with your connection. We're not seeing any phone calls or troubleshooting done recently, and there isn't anything currently listed in your area as a known issue. Please give our Support team a call so we can work with you

  • AlertNarc The Narc Alert (@AlertNarc) reported

    @startca My internet is down AND I can even get your website to load when everything else can..Clearly there is an issue in Toronto?london?

  • libra2910ca Glenn Stuparyk (@libra2910ca) reported

    @startca hey start, wondering if you will be offering any discounts for the internet service. I'm seeing a lot of deals right now from other companies which is very tempting. I feel that paying $95 a month for internet is getting to expensive for only 300mbps.

  • AthleteK13 Jackie H K (@AthleteK13) reported

    @Gooni3Gamess @startca I am having nothing but crap internet connection. The last 2 or 3 months. Absolute garbage. The internet just went down again. Keeps cutting out intermittently. Very hard to work from home online with this bs!!!!!! I’m so frustrated with you start. 70 bucks a month. 🤬

  • AthleteK13 Jackie H K (@AthleteK13) reported

    @Gooni3Gamess @startca And I as well have had start since it came to london on. This is the worst it’s ever been with no sign of change. I’m done with you guys. Changing to new service provider next week.

  • the_vdo Vicki (@the_vdo) reported

    And it looks like the router is probably the issue. Ugh. (Thanks to Maria at @startca for the troubleshooting)

  • BindyWho BindyLouWho (@BindyWho) reported

    @startca She is absolutely certain that she is not a prepaid (PAD) customer. She'll def need to call to sort this out. Thank you.

  • KatesChaos KatesChaos🤪 (@KatesChaos) reported

    @startca @HelloGlamorous Don’t think it’s just them. Mine is off and on for working. Maybe you have an issue?