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Start.ca

Start.ca Outage Report in Waterloo, Ontario

Why is my Start.ca service not working?

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Start.ca. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  • 77% Internet (77%)
  • 14% Wi-fi (14%)
  • 5% E-mail (5%)
  • 4% TV (4%)
  • 1% Total Blackout (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Start.ca outage reports came from the following cities: Cambridge, and Kitchener.

CityProblem TypeReport Time
Cambridge Wi-fi 10 days ago
Kitchener Internet 12 days ago
Cambridge Internet 13 days ago
Cambridge Internet 29 days ago
Kitchener Internet 2 months ago
Cambridge Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • ronthetvtech
    Ron (@ronthetvtech) reported from Central Elgin, Ontario

    @startca Ok CNN has now been down for over a week . It was down before the big Rogers fiasco. How about either some of that transparency we have herd so much about or some actual news or effort regarding this outage. This has happened before please tell us what’s really happening!

  • RAlexanderD
    Alexander.D (@RAlexanderD) reported

    @BryanPassifiume @RogersHelps I've been a huge fan of the level of customer service I have received over the years from @startca (sub off Rogers I know) however call centre LOCAL, never a long cue, and nothing but friendly helpful assistance. Also have referral program. Please PM for email.

  • blaineschalk
    blaine’s chalk 👨‍🏫 (@blaineschalk) reported

    @jmccall54 @startca I’ll never go back to the big 3. Worst customer service for anything ever.

  • MaikurrTo
    Michael To (@MaikurrTo) reported

    @startca @Cdn_SupahFly Hi I second this issue, my connection is faulty and I'm having trouble at work. I am connected via ethernet cable, so it's not a wireless issue.

  • MatthewSutton40
    MatthewSutton40 (@MatthewSutton40) reported

    @startca i have been having issues accessing amazon prime video. I have rebooted my home router and modem and the issue is still happening.

  • EdenJanna
    Janna Eden (@EdenJanna) reported

    @BrandonEedy519 @Rogers @startca Yep, we're next up to cancel

  • mikesmoniz
    MisanthropicHumanist (@mikesmoniz) reported

    @hainsworthtv I’ve been with @startca out of London here in the Hamilton area using Cogeco cable infrastructure(who I left because of the stupid pricing). Speed always been consistent as advertised around 120 Mb down per my plan & have had no issues.

  • ramik5511
    Rami M (@ramik5511) reported

    @startca My internet is working fine. It's just the home phone. I reset the VoIP device but still. Also my other address has intermittent internet. We should be compensated for this outage!

  • thatstheone01
    what’s in a name (@thatstheone01) reported

    @startca Why have we STILL not received any email communication about the outage from you guys?! I get that it was a rogers issue but some acknowledgement would have been kind. Are your customers going to receive any compensation?

  • forgedcosmos
    Tia ✰ She/Her ✰ 🏳️‍⚧️ (@forgedcosmos) reported

    Does anyone know if there is another @startca / rogers outage? Internet keeps dropping (and reconnecting so far hopefully) but kind of annoying lol