Start.ca

Start.ca Outage Report in Waterloo, Ontario

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Waterloo, Ontario 04/01/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (5%)

    E-mail (5%)

  4. TV (4%)

    TV (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Start.ca outage reports came from the following cities: Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Wi-fi
CanadaKitchener Internet
CanadaCambridge Internet
CanadaCambridge Internet
CanadaKitchener Internet
CanadaCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • Danielml48 ML (@Danielml48) reported

    @startca internet outage London Ontario for the last 2 hours

  • MGD43507122 MGD🇨🇦 (@MGD43507122) reported

    @startca @Danielml48 Can you not just tell me the outage has been resolved and reboot my modem? Not interested in waiting on hold

  • Zantheus1 Zantheus (@Zantheus1) reported

    @startca internet down M4M. What's the issue?

  • DarianRoy1 Darian Roy (@DarianRoy1) reported

    @startca Yeah while I’ve been waiting for fibre for that was promised would be installed in my area for on 3+ years now…cmon do better Start. I’m tired of paying $80 for a 75mb download. While my friend pays $105 for 1000 down.

  • TerkyBacon14 Terk the Drunk (@TerkyBacon14) reported

    @startca so I can't log into my account, with the saved information on my phone. Lost internet. Contact you via DM and am told to use live chat. Live chat unavailable for tech support.🙃 Let's hope it's back before I start work, since I work from home. 😵‍💫

  • JKamenar Jaclyn Kamenar (@JKamenar) reported

    @CheekyOtter16 @startca My internet has been absolute garbage the last 2 weeks. Lagging, slow, cuts in and out. And my speed test is fine. Which means it’s a server problem. That’s you start. Get this crap together. Thinking about switching companies. The rates keep going up and the quality goes down

  • the_vdo Vicki (@the_vdo) reported

    And it looks like the router is probably the issue. Ugh. (Thanks to Maria at @startca for the troubleshooting)

  • AlertNarc The Narc Alert (@AlertNarc) reported

    @startca My internet is down AND I can even get your website to load when everything else can..Clearly there is an issue in Toronto?london?

  • CheekyOtter16 CheekyOtter16 (@CheekyOtter16) reported

    @startca my internet is crap today! Can’t load videos, buffering on 20 minute shows…what’s going on?!

  • AlertNarc The Narc Alert (@AlertNarc) reported

    @startca Your website is down and theres 30 callers ahead of me on the phone...Please tweet out some info to let us know what is happening