Start.ca outages and service status in Québec, Quebec

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Squires is probably on fire 🔥 (@jimmycanuck) reported 1 minute ago

  Just tried to call @cogeco to ask a basic pricing question as I try to help my mother-in-law with her wifi, and was told that their modem rental pricing isn’t standardized?!? What in the holy hell?! ENDLESSLY glad I switched to @startca years ago.

• 
  Korean Persuasion (@KoreanPersuasi1) reported 4 minutes ago

  @startca I think Twitter DM services are not working

• 
  ML Oz (@machinelearnopz) reported 5 minutes ago

  @startca internet has been out since late Wednesday here in Toronto :(. Support has been called twice with promises made to send someone out. Just sent you a support email from your site and this tweet. I need the services restored to work from home please 🙏🏾

• 
  LaserGuy. NO DMs (@GunFarce) reported 7 minutes ago

  Good ole @startca Been on hold for two hours, just to be told there is a network problem with the digital phone service. Why the hell would they just post that and save people a lot of time wasted sitting in a phone que for hours. Since Koodo, things have gone down hill.

• 
  George Jungle (@George_Jungle67) reported 10 minutes ago

  @startca TSN 4 looks horrible, are you still sending this in 30fps? That’s what it looks like, not so good for live sports.

• 
  Jordan (@geebs1983) reported 13 minutes ago

  @NeilDowsonPEC @startca @startca does suck, after months of no support, no help, useless staff I finally decided to pull the plug on this welfare garbage service. The cable literally disconnected at the pole 2 weeks ago, its been lying on my lawn and they still haven't fixed it. DODGE THIS **** SERVICE!

• 
  Cara Donnelly (@caraquilts) reported 14 minutes ago

  oh @TELUSsupport it is ***** to buy @startca shove us to Altima Telecom which doesn't have a self service option, only has phone customer service during banking hours while also having bought Koodo, offering internet there, not being able to combine accounts

• 
  Jaclyn Kamenar (@JKamenar) reported 16 minutes ago

  @startca @oxio_internet We should need very little support if you provided good quality and reliable internet. It used to be good a couple of yrs ago. I don’t know happened to you guys. I hope you are aware that your reputation is no longer a good one.

• 
  Johnny LaRue (@JohnnyLaRue_) reported 20 minutes ago

  @startca @NeilDowsonPEC Is the internet down in Orangeville??

• 
  Jordan (@geebs1983) reported 23 minutes ago

  @startca @Olee22090047 This is the BS I'm talking about ppl. If you need help all they can do is suggest you power cycle your equipment. Otherwise they blame the customer or rogers, they'd blame the easter bunny if they through you'd accept it. 3 times I was no showed by a tech WORTHLESS WELFAR SERVICE