Start.ca

Start.ca Outage Report in Québec, Québec

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Québec, Québec 11/21/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • twstdbro Tom Smetana 🇨🇦 🌪 (@twstdbro) reported

    @Astrozy__ @MoonguardNemir @startca I'm in Kemptville & having the same issue. On and off service.

  • nicovfernando Nico Fernando (@nicovfernando) reported

    @ValdronVictoria @startca Is it completely down or just slow?

  • johnnyaverage04 JohnnyAverageGamer (@johnnyaverage04) reported

    @startca Ps4 is still having issues connecting even after restarting the modem and router.

  • shock_lab Mike Huk (@shock_lab) reported

    @startca So do I hold tight or call for help? I’ve power cycled my modem and router a few times today and still no connectivity. In Whitby.

  • Jhericho38 Proud Liberal (@Jhericho38) reported

    @sherratt3298 @startca Rogers is covering their butts. According to CBC, it was human error that crashed the whole network during routine maintenance.

  • faboli Fabricio de Oliveira (@faboli) reported

    @iPhoneinCanada Once upon a time, I switched away from @Rogers to @startca because of the cost. Had a small few issues in the beginning and once I was without TV and Internet because they needed a Rogers technician to come to my place.

  • SoB0158 SoB0158 (@SoB0158) reported

    @startca better provide technical support and return the service then to spread panic and try to divert and distort reality. Still do not have Internet as of this evening

  • Jhericho38 Proud Liberal (@Jhericho38) reported

    @DinisPhillip @KeithIsnor @startca Been up in London since 22h after the outage started. Home Phone came on last night; still waiting for TV. Rogers is the only one who has any control over how long this is going to take.

  • Jhericho38 Proud Liberal (@Jhericho38) reported

    @unownedspaces @startca They already said on their feed here they will. They're just waiting to see what the scope and duration of the outage is. Can't no the duration until everyone's back to normal, though.

  • blaineschalk blaine’s chalk 👨‍🏫 (@blaineschalk) reported

    @jmccall54 @startca I’ll never go back to the big 3. Worst customer service for anything ever.