Start.ca

Start.ca Outage Report in Québec, Québec

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Québec, Québec 11/15/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (82%)

    Internet (82%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • MWMacKenzie Mike MacKenzie (@MWMacKenzie) reported

    @jmccall54 @blaineschalk @startca I'm a Start customer in an apartment. I pay $62 per month for unlimited. They haven't installed their own fibre yet due to some technical issue with my building so it uses Bell.

  • Chef_Lane Chef L'âne (@Chef_Lane) reported

    @startca I know you were not responsible for my Internet outage this week as your cable Internet runs in @Rogers infrastructure. Do you have Fiber in the Westmont are is London that doesn't use cables owned by Rogers?

  • DinisPhillip Phillip Dinis (@DinisPhillip) reported

    @startca How about absolutely no connection? I’m not experiencing slow service; I have absolutely nothing. Downtown London. No amount of reboots, or calls with tech support helps.

  • ShaziaC49004611 Shazia Cheema (@ShaziaC49004611) reported

    @startca Doesnt work for me

  • Jhericho38 Proud Liberal (@Jhericho38) reported

    @sherratt3298 @startca Rogers is covering their butts. According to CBC, it was human error that crashed the whole network during routine maintenance.

  • ramik5511 Rami M (@ramik5511) reported

    @startca My internet is working fine. It's just the home phone. I reset the VoIP device but still. Also my other address has intermittent internet. We should be compensated for this outage!

  • BTP1960 Brian Perry (@BTP1960) reported

    Will definitely be cancelling my service with @startca. CNN has been offline for *six* days and replaced with an error message. In no way is this acceptable.

  • Jhericho38 Proud Liberal (@Jhericho38) reported

    @KeithIsnor @startca Rogers really screwed the pooch. CBC said it was human error that shut down the entire network, and it takes time to reboot an entire infrastructure.

  • Jhericho38 Proud Liberal (@Jhericho38) reported

    @DiligentBeaver @Cruu__ @startca Rogers isn't giving any of their customers a timeline, and as a Rogers customer, Start has no timeline, either.

  • faboli Fabricio de Oliveira (@faboli) reported

    @iPhoneinCanada Once upon a time, I switched away from @Rogers to @startca because of the cost. Had a small few issues in the beginning and once I was without TV and Internet because they needed a Rogers technician to come to my place.