Start.ca

Start.ca Outage Report in Québec, Québec

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Québec, Québec 12/01/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • TimWilkinson15 Timmeh 🇨🇦 (@TimWilkinson15) reported

    @startca Yes, I've never had an issue contacting your team if I need support. I can't say the same regarding the "big three" where you're stuck on hold for 2+ hours.

  • BaInstinct Ba$iC-InStInCt (@BaInstinct) reported

    @Gooni3Gamess @startca @startca is a joke, you could go with pretty much anybody else and get better service, I'm switching ASAP!

  • _log1n_ Paradigm Shift (@_log1n_) reported

    @startca Any known issues for the Kingston area?

  • gwcgary 🌎gwc of this ******* planet🌏 (@gwcgary) reported

    @startca well I have support Start since 2014 and I phoned in once about having different rates for low income people. The person said that it was a good idea But Start doesn’t discriminate they charge everyone the same. That policy discriminates against low income Canadians !!!

  • the_vdo Vicki (@the_vdo) reported

    Still waiting to hear from @startca to see if there are any outages. Have re-started modem and router more than once. Still no internet at home (good thing I’m not working right now). All lights on modem, but are completely solid. What a pita.

  • Supermathie Michael Brown (@Supermathie) reported

    @startca My normal Internet connection is not working fine, since normal traffic sent to me does not get delivered.

  • AthleteK13 Jackie H K (@AthleteK13) reported

    @Gooni3Gamess @startca I am having nothing but crap internet connection. The last 2 or 3 months. Absolute garbage. The internet just went down again. Keeps cutting out intermittently. Very hard to work from home online with this bs!!!!!! I’m so frustrated with you start. 70 bucks a month. 🤬

  • Raven5666 Jasmine Robar (@Raven5666) reported

    @startca is there an outage or something? My internet just randomly quit

  • JKamenar Jaclyn Kamenar (@JKamenar) reported

    @CheekyOtter16 @startca My internet has been absolute garbage the last 2 weeks. Lagging, slow, cuts in and out. And my speed test is fine. Which means it’s a server problem. That’s you start. Get this crap together. Thinking about switching companies. The rates keep going up and the quality goes down

  • Daniel89825641 Daniel (@Daniel89825641) reported

    @startca and I did reach out to the customer service and was told to "wait." What are my options?