Start.ca service status in Matane, Quebec

Problems in the last 24 hours in Matane, Quebec

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Matane, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

• Internet (77%)
• Wi-fi (13%)
• E-mail (5%)
• TV (4%)
• Total Blackout (1%)

Community Discussion

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Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tamara (@tamara_b84) reported 3 minutes ago

  @startca @Rogers @RogersHelps I can but I don't see the point...I spent the morning on the phone with technical support who told me there is nothing Start can do until tomorrow morning. It was a Rogers technician that disconnected my internet.

• 
  Christopher Lewis (@SaltedCashews) reported 9 minutes ago

  @geebs1983 @beisan @startca Ran into same, but lines were Rogers. On the Start side, I get Tier 3 help. She spent days narrowing down very odd and specific issues, and even tried to 'fudged reports to get Rogers out twice to tweak things - which worked. Love Start overall, but can't wait for their fibre.

• 
  Tamara (@tamara_b84) reported 10 minutes ago

  Neither @rogers and @startca will get a technician here to fix my internet after a @Rogers technician disconnected my NON-direct Rogers line while hooking up another unit's internet until tomorrow morning. Both seem to think its acceptable to make us go without internet....

• 
  Paradigm Shift (@_log1n_) reported 13 minutes ago

  @startca Pulling 192.168.100.0/24 addresses from start cable modem. Atypical. Dhcp server down?

• 
  Chris Goulard (@gadgetwizguy) reported 14 minutes ago from Orangeville, Ontario

  @startca when I call because the neighbourhood Internet keeps going up and down all afternoon, so a @Rogers issue AGAIN, do NOT tell me to reset my modem just put the damn ticket in. Whole area keeps going down. Just DO IT!!!

• 
  MJ Gardner (@WebDivaMJ) reported 20 minutes ago

  @startca And now it's back. What fantastic service!

• 
  Jaclyn Kamenar (@JKamenar) reported 27 minutes ago

  @startca switching internet services. I am tired of the unstable internet speeds. I am now paying 70 bucks a month for poor performance. I have found a new provider with better speeds and 20/month less. Thank you #Oxio

• 
  Jordan (@geebs1983) reported 28 minutes ago

  @startca @Olee22090047 This is the BS I'm talking about ppl. If you need help all they can do is suggest you power cycle your equipment. Otherwise they blame the customer or rogers, they'd blame the easter bunny if they through you'd accept it. 3 times I was no showed by a tech WORTHLESS WELFAR SERVICE

• 
  Jordan (@geebs1983) reported 29 minutes ago

  @startca @NeilDowsonPEC YOU AREN'T HELPFUL, why should I waste hours and hours of my time when you no showed me 3 times. I've canceled your garbage service and I'll be making sure that everyone I know will know exactly how garbage your service is. DODGE THIS CRAP SERVICE!

• 
  Ty (@F8TheUncreator) reported 31 minutes ago

  @startca you guys need to figure out a way too let us know the service is down and an estimated time it's coming back on, paying for services that don't work on a regular basis is not what anyone wants. If it's an issue with the lines you rent, time too look at new lines to run.