Telus outages and service status in Southampton, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
The most common problems reported in this area mention Phone.

Phone (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Southampton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Southampton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 6, 1:00 PM EDT	0	0
May 6, 1:20 PM EDT	0	0
May 6, 1:40 PM EDT	0	0
May 6, 2:00 PM EDT	0	0
May 6, 2:20 PM EDT	0	0
May 6, 2:40 PM EDT	0	0
May 6, 3:00 PM EDT	0	0
May 6, 3:20 PM EDT	0	0
May 6, 3:40 PM EDT	0	0
May 6, 4:00 PM EDT	0	0
May 6, 4:20 PM EDT	0	0
May 6, 4:40 PM EDT	0	0
May 6, 5:00 PM EDT	0	0
May 6, 5:20 PM EDT	0	0
May 6, 5:40 PM EDT	0	0
May 6, 6:00 PM EDT	0	0
May 6, 6:20 PM EDT	0	0
May 6, 6:40 PM EDT	0	0
May 6, 7:00 PM EDT	0	0
May 6, 7:20 PM EDT	0	0
May 6, 7:40 PM EDT	0	0
May 6, 8:00 PM EDT	0	0
May 6, 8:20 PM EDT	0	0
May 6, 8:40 PM EDT	0	0
May 6, 9:00 PM EDT	0	0
May 6, 9:20 PM EDT	0	0
May 6, 9:40 PM EDT	0	0
May 6, 10:00 PM EDT	0	0
May 6, 10:20 PM EDT	0	0
May 6, 10:40 PM EDT	0	0
May 6, 11:00 PM EDT	0	0
May 6, 11:20 PM EDT	0	0
May 6, 11:40 PM EDT	0	0
May 7, 12:00 AM EDT	0	0
May 7, 12:20 AM EDT	0	0
May 7, 12:40 AM EDT	0	0
May 7, 1:00 AM EDT	0	0
May 7, 1:20 AM EDT	0	0
May 7, 1:40 AM EDT	0	0
May 7, 2:00 AM EDT	0	0
May 7, 2:20 AM EDT	0	0
May 7, 2:40 AM EDT	0	0
May 7, 3:00 AM EDT	0	0
May 7, 3:20 AM EDT	0	0
May 7, 3:40 AM EDT	0	0
May 7, 4:00 AM EDT	0	0
May 7, 4:20 AM EDT	0	0
May 7, 4:40 AM EDT	0	0
May 7, 5:00 AM EDT	0	0
May 7, 5:20 AM EDT	0	0
May 7, 5:40 AM EDT	0	0
May 7, 6:00 AM EDT	0	0
May 7, 6:20 AM EDT	0	0
May 7, 6:40 AM EDT	0	0
May 7, 7:00 AM EDT	0	0
May 7, 7:20 AM EDT	0	0
May 7, 7:40 AM EDT	0	0
May 7, 8:00 AM EDT	0	0
May 7, 8:20 AM EDT	0	0
May 7, 8:40 AM EDT	0	0
May 7, 9:00 AM EDT	0	0
May 7, 9:20 AM EDT	0	0
May 7, 9:40 AM EDT	0	0
May 7, 10:00 AM EDT	0	0
May 7, 10:20 AM EDT	0	0
May 7, 10:40 AM EDT	0	0
May 7, 11:00 AM EDT	0	0
May 7, 11:20 AM EDT	0	0
May 7, 11:40 AM EDT	0	0
May 7, 12:00 PM EDT	0	0
May 7, 12:20 PM EDT	0	0
May 7, 12:40 PM EDT	0	0
May 7, 1:00 PM EDT	0	0

May 7: Problems at Telus

Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Southampton, Ontario

The most recent Telus outage reports came from the following cities: Bruce County.

City	Problem Type	Report Time
Bruce County	Phone	10 days ago
Bruce County	Phone	10 days ago

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

R𓃟byn (@Hunny_diva) reported 6 minutes ago
@TELUS What’s the point in this? You DM me and I reply immediately. And no response for hours. Such pathetic support.
Nogoodboyo (@nogoodboyo_yvr) reported 8 minutes ago
Why won’t @TELUS step up to buy the club? They have the money and would be celebrated as community heroes for decades to come. International profile. Customer base explosion. They can write off losses in the down years. #VWFC #SaveTheCaps
Vance Yung (@VanceYung_73) reported 9 minutes ago
@AmazingZoltan There is a common theme with piss-poor customer service and tech companies over the last decade. Bell, Telus, Rogers, Adobe. Also a common theme regarding the CSR on the other side of the phone call.
Pepperfly (@Pepperfly228975) reported 9 minutes ago
So get this, Telus is using masking technology (AI) to hide the fact their Call Centre employees have accents coming from places such as India - so they are deceiving customers that they employee Canadians and are not - they are deceiving their entire customer base.
Kit Kat (@KitKatKomeBack) reported 17 minutes ago
@DanMazierMP 2/2; building the platform, there was also Onboarding vendors to bring on the pharmacies and clinicians on. Also needed was a 24/7 support network to be available to the pharmacies. Telus has the platform available to any province or private company that would want to use it.
heiba9866 (@heiba986627073) reported 17 minutes ago
@markmandel007 @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all
Sea Dog (@Van_Isle_SeaDog) reported 19 minutes ago
@FringedCanuck @martianwyrdlord 100% agreed!! I actually had to sic the FEC on them for charging me for **** I never had! It took months and you could never talk with anybody that would/could do anything to stop it! **** Telus!
Dane Didkerson (@HabDomination) reported 19 minutes ago
@MelissaLMRogers This happens every friggin' year for every company. I just called Telus. I spoke to individuals in 3 different countries for an issue. None in Canada. Thanks Telus.
x-DD (@Dee_Skwared) reported 21 minutes ago
@telusupport Once again the frustration with Telus continues…got a new digital box and couldn’t connect it because it wasn’t registered! Why wouldn’t Telus register the new box before it gets to me??? There goes 3 wasted hours I will never get back!
x - newb.exe (@n3wbtewb) reported 21 minutes ago
@TELUS why’d almost half of canada lose internet and cell service recently?