Telus

Telus Outage Report in Southampton, Bruce County, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Southampton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Southampton, Bruce County, Ontario 02/13/2026 07:00

February 13: Problems at Telus

Telus is having issues since 01:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • masman62 Sam Siemens (@masman62) reported

    @byterryjones Im cancelling my telus TV tomorrow...paying to not watch sports is #@÷% stupid

  • kevinodotnet Kevin (@kevinodotnet) reported

    Please join me today in turning the screws, slightly, on Bell, Rogers, or Telus. Leave the independents alone. I just called Bell, my current ISP, and mentioned how their competitor has a faster service for the same price if I switch. I now have that faster service, same $.

  • aLichedd Alicia Hedden (@aLichedd) reported

    Been with @TELUS for less than a week and I am ready to cancel my service 🗑

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    I still have a mobile account with one of your competing carriers and it would take me 15 minutes to port this phone number and shed the headaches just like that. If you value your customers, you shouldn't treat them like this @TELUS.

  • ktownareacouncl ( ;- ) (@ktownareacouncl) reported

    got of phone with @TELUS loyalty. Best offer for me, a customer of 13y+, is suggesting I switch to Koodo to get the same deal as @Virginmobil, @rogers, or get a few $ off, buying phone outright, which is ~$200 more&less choices than at google store. #CustomerFirst

  • DawnCMW SkariMari 🇨🇦 (@DawnCMW) reported

    I checked my Alberta health record to confirm my booster was showing on it. The web address cycled through a telus url. What the hell AHS? I never consented to telus having access to my personal health info. I have refused to use those crooks' products for over 25 years.

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    @TELUS any chance you have better customer service? Getting the run around with @ShawInfo is starting to ruin my day.

  • bee2216 Bee (@bee2216) reported

    @JohnKangles @mikesbloggity His personal physician? oh yeah forgot about that. He gets care and you don't.... If Kenney had a personal physician he would get Kenney help for his Alcoholism, unless he's using Telus Babylon and then he's on hold.

  • EngineerLiang Xu Liang Li (@EngineerLiang) reported

    @TELUS @HockeyCanada We support you! #CheerForGood @HockeyCanada

  • farrahinthecity Farrah Khoja (@farrahinthecity) reported

    @TELUS @TELUSsupport your telephone support is really bad. It's painful to call in! 😳