Telus service status: outage reports and connection issues
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Full Outage Map
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours
The graph below depicts the number of Telus reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (50%)
- Phone (23%)
- Wi-fi (12%)
- TV (6%)
- Total Blackout (5%)
- E-mail (4%)
Live Outage Map
The most recent Telus outage reports came from the following cities: Grande Prairie, Vancouver, Montréal, Winnipeg, Edmonton, Surrey, Red Deer, Parksville, St. Albert, Victoria, Calgary, Mississauga, Burnaby, Agassiz, and Whitecourt.
| City | Problem Type | Report Time |
|---|---|---|
 Grande Prairie
|
Internet | 4 hours ago |
|
Vancouver
|
Internet | 5 hours ago |
|
Montréal
|
Internet | 9 hours ago |
|
Winnipeg
|
Phone | 10 hours ago |
|
Edmonton
|
Wi-fi | 1 day ago |
|
Montréal
|
TV | 1 day ago |
Full Outage Map
Community Discussion
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ZeroPathos 🇨🇦 - Nasty Canadian (@PathosZero) reported@HRHRWH1960 @TELUS As for the issue, if you don't already know that, you should do a quick google of what these AI data centers are doing to towns in the US. Carney was a better choice than Poilievre, but that doesn't mean he then gets my blind support on everything.
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Ryan Kalt (@ryankalt) reported@Howard__24 @globeandmail "Flexing"? With what money? Read a few analyst reports or the Telus $T $T.TO P&L / balance sheet, they can barely fund their dividends never mind playing Monopoly.
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Isaiah Ojo (@isaiah_ojogigs) reported@risen_millenial @HeyAmit_ Check this website called oneforma , telus and crowdgen you earn $1500 A month . A legit remote job board Use Morelogin antidetect browse to navigate anonymously , the solution to remote jobs is to work anonymously undetected and make sure you have a good proxy to mask location
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Fred the Alien (@fredthealien316) reported@Budwiser620 @iamkennethchan Yeah but they can ration people's showers to once every three days. Problem solved and Telus has enough water for their data center.
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heiba9866 (@heiba986627073) reported@trevor388569409 @Andrew_Sully @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all
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Code and Covenant🇨🇦 (@codecovenant) reported@NewsroomGC Telus has no ai game. Wtf is this really about?
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notadampaul (@notadampaul) reported@PaulyTremonte @tunguz in the context of AI the useful metric is FLOPS/$, or useful compute per dollar. On this measure, Telus is far behind the pack. They also provide the ~worst telecom service in the entire developed world at the most expensive rates. So yeah, I expect it to be done similarly poorly
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Jerry Lambert 🍏 🍏 🍏 (@JerryLambe75755) reported@TELUSsupport It’s great to see Telus results continue to decline. Customer service is awful. Waiting hours to speak to a human …. not giving loyal customers the same offers as new customers …. watching woke commercials to social engineer people …. I’ll NEVER come back.
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Andrea MacPherson (@macpherson_a) reportedsomehow the woman at Telus just magically made my internet/tv bundle go down by almost $100?????
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Ireney (@ireney33) reported@KirkLubimov We should also be concerned about having our personal information sitting with these call service agents in India. @TELUS They are pushy, I just hang up.
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Dr. Pauly Tremonte (@PaulyTremonte) reportedThere's literally already another Telus data center down the street that no one complains about. No one even knows its there lmao.
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LA (@trying2help) reported@The_Brian_Life Canada needs its own in house CDN ownedcAI data centre. Telus is a reasonable candidate Having two downtown Vancouver - why? MT Pleasant is very close . Water is an issue and noise concerns - huge
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deadbeat valentine (@obnoxiousMods) reported@levelsio i have a pc case with a 16 core cpu that u can buy for 30$ on ebay 306012GB i got for 200$cad and a 100$ motherboard, 64gb ram ddr4, 2.5Gbps ethernet unlimited bandwidth, set to DMZ on my resi telus modem. it has a cloudflare dyndns script running that updates my dynamic ip on my dns automatically, no extra monthly for some real power instead of some garbage openvz over shared turbo garbage that u cant run aynthing on
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shell (@shelery1) reported@MommaHood2 @TELUS Telus is garbage! Spent 6 hours speaking to agents in Philippines , Guatemala & india of course! I **** you not! Problem never resolved!
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Sailor Park Boy (@fantail49834087) reported@BlondeBigot11 @TELUS It's like the indian security guards at canadian tire that won't let you leave the store without showing them your receipt. They watched you go thru the checkstand. The retard that pulled that on me at the vancouver cambie store nearly had his UPC symbol scanned repeatedly.
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Nick (@sharpie_360) reportedTelus has some ******* nerve charging the prices they do to join a network that has zero service. We desperately need some real competition for these jerkoffs
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Angus (@Angus1349511) reported@tokifyi Telus is just the frontman for it. This is all Fed, nothing to do with commercial business. Telus isn't going to be designing any of it, they cant even operate a telco network and they are broke, zero growth, stock tanking
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Mary Davidson 🇨🇦 (@maryindriftwood) reported@millennials4_wp @JasonHjal I know the U.S. data centres are ill conceived. But Telus intends to use rainwater off BC place next door etc. it seems like some thought has put into this but…. You are absolutely right the municipality I would hope has done their due diligence with Telus or it’s a bad look
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guy guy (@guyguy47587709) reported@MTe005 @cd_hooks @Lux_Stella_ of what economy? No ai company is making money or adding any value. Every normal company is admitting that it’s useless too. Instead of carney doing anything of value he just gave up billions to Telus for their new customer service
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heiba9866 (@heiba986627073) reported@KaileaandTim @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all
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Inspired Aquariums (@InspiredAquaCA) reported"We are getting to a point where not answering your phone is the safest thing to do" These scam calls are so common, and usually involve the scammers spoofing a local number to help fool the victim. Somehow @TELUS is unable (or unwilling) to do anything about number spoofing 😑
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Trendstockers (@Trendstockers) reported@telus big pet peeve of mine is having to call in to a service provider because they have made severe errors on a bill. Makes me think this nonsense is intentional because the average person doesn't catch it.
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Chad (@ChadR991) reported@BlondeBigot11 @TELUS I can never trust an Indian anywhere near my property. They’re habitual liars, scammers, thieves, fraudsters and criminals. I will never give them my business. Indians are the most dishonest snd untrustworthy people I’ve ever come across. Nothing will change my mind now.
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Kwabena Boateng (@startedwithswag) reported@TELUS It is, and no one has a tracking number or knows which parcel service is even delivering
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Sarah (@shankarita) reported@deliaflower1 You probably got someone in Pakistan. I had to get help from the BBB once before a Canadian Tech from Telus called me and fixed the problem.
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FBananapants (@FBananapants) reported@LennyNanZhou @TELUS They make this claim. It ends up in an article and is passed along as fact? No thanks. **** AI. These mass surveillance data centres are no good.
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Kimball Finigan (He/Him) Your At-Home Trainer 🍉 (@KimballFinigan) reportedWho gives a **** if these AI slop factories use /less/ water? I care that billions are being chucked into a private corporate profit statement. If Telus wants to build data centres let them take the risk. If the government needs data centres, build and own them.
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Sammy Pasta (@realSammyPasta) reported@Tablesalt13 I worked for a third party (Telus) that represented Shopify and they treated us like ****. Lutke is worse than Kamala and Epstein combined
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Kristy (@Kristy91808800) reported@KarmSumal @TELUS shipped the jobs offshore for bigger profits maybe bring back the customer service centres to Canada
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hairy hole (@pissblvd) reported@PeterMeiszner @BoVanston @TELUS Nobody wants this peter, its a terrible idea and a huge waste of money and time and real-estate. I am so tired of this utter nonesense