Telus Outage Report
Why is my Telus service not working?
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telus reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Telus compensate me for the outage?
The recent Telus outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telus if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telus has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map
The most recent Telus outage reports came from the following cities: Edmonton, Okotoks, Vancouver, Chilliwack, Huntsville, Calgary, Coquitlam, North York, Victoria, Nanaimo, Salmon Arm, Langley, Rapide-Danseur, Spruce Grove and Fredericton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Okotoks |
TV | |
| Vancouver |
Total Blackout | |
| Chilliwack |
Internet | |
| Huntsville |
Phone | |
| Calgary |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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bee✨
(@beesavoxo) reported
@MonikaSocialYeg Telus is down.
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Pon
(@_MenanT) reported
Bro how is Telus down again
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#GTBB
(@papiwilldoya) reported
Lmao so Telus is down and I have no service lmao wonderful.
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connor mitchell
(@connorm1tchell) reported
@TELUSsupport cellular data is down for everyone on the telus network in my house. any problems?
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Alicia
(@ablair2) reported
lol TELUS is down
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juice
(@yaboyjuice2neat) reported
Dwag Telus network is down 😡
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amelia P
(@mealz08) reported
Ugh #telus is down now?! Ffs
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Flyerguyswinnipeg
(@flyerguyswpg) reported
@TELUSsupport hey telus is there a problem with the is it with the cell service in Winnipeg mine just went out
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Gius7
(@joeguido25) reported
Anyone on telus having issues
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Mehqah
(@Mehqah) reported
@TELUS @TELUSHealth @NiagaraReach ARE YOUR SERVICES DOWN?
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Anna (Leaven) ✨
(@LeavenSays) reported
@TELUSsupport @coffeeandvinyl Looks like Telus cell service is out in many parts of Ontario
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Steve McArdle
(@stephenmcardle) reported
@dalter Yep, Milton, no service, telus page says no outages... I beg to differ ;)
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kourt !? 👻
(@happilydwt) reported
is telus down again i stg like i’ve been without cellular data for 30 mins
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Alexander Boldizar
(@Boldizar) reported
Lesson: never take calls from @TELUS unless you want to waste an afternoon on hold trying to fix the resulting mess.
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Andria and Cooper 🇨🇦🐶
(@andie_paws) reported
@Telus @TELUSsupport Your call service is down and not working in Barrie, Ontario you might want to let customers know. Looks like cell service is down in multiple places….#TelusOutage
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KJ Edwards
(@_KJEdwards_) reported
@TELUSsupport @coffeeandvinyl It’s easy, pickup your Telus service provider cell phone and dial a number to see if it goes through. There’s an outage, can’t call or get data in Oshawa.
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𝐵𝒾𝓉𝒸𝒽𝓎𝓂𝑒𝑔𝓈𝓈
(@saltyymegs) reported
🥲 awh man Telus down and i cant message my man
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Aaron 🥟
(@imaaronlo) reported
On Monday Facebook was down, today @TELUS is down. What gives? @TELUSsupport
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Bryan Kelloway
(@BKELLOWAY) reported
@Bell_Aliant @Bell_Support I have called and went in store. I just know I have shopped around. I will get a better deal from @TELUS. Send me the phone line of higher ups in the consumer service. I have been a loyal customer for over 10 years. I'm about to switch
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Silvia Mendonca
(@SilviaMendonc82) reported
@TELUS is service down in Toronto? @TELUSsupport
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Breaking Badger
(@Badger883) reported
Yo @TELUS no service or data what gives?
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Alex Cee
(@smo49key) reported
is anyone on the @TELUS network having issues with cell service?
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Rochelle Strauss
(@rochellestrauss) reported
@TELUS are you reporting any outages. I’ve no phone service.
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Alexander Boldizar
(@Boldizar) reported
Got a call from @TELUS telling me that since I've been a customer for a while they'll knock $25 off my bill, no new contract or other catches. Like an idiot I said, great, thanks! 2min later I get an invoice for a new telephone line I don't need, want or agree to. @TELUSsupport
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Pati
(@cwayzee) reported
@hey_priyank Same here! No service in Toronto @TELUSsupport @TELUS
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Tina Colangelo
(@TinaCinBarrie) reported
@TELUSsupport can you please advise if Telus service is down.
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SpacedDuck
(@GringoStarr2029) reported
@TELUSsupport @coffeeandvinyl Bullshit. So many websites that track outages are showing almost all of Canada has Telus outages. Stop trying to PR reply your way out of having issues and be honest.
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Abdul Rahman
(@Doseofabdul) reported
@TELUSsupport a lot of people experiencing issues with their Telus service could you guys plz look into that.
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Wesley.C.AFC
(@UKwez) reported
@TELUS Network is down. Come on lads.
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Indy Navaratnam
(@indynav) reported
@TELUSsupport is there an outage in the Toronto area. So far at least 3 users on Telus have reported no service.