Telus Outage

Is Telus having an outage right now?

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 Problems detected at Telus

Telus problems in the last 24 hours

Telus Outage Chart 07/06/2020 19:00

July 06: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 53.71% Internet
  • Phone 26.49% Phone
  • TV 8.17% TV
  • Wi-fi 4.70% Wi-fi
  • E-mail 3.47% E-mail
  • Total Blackout 3.47% Total Blackout

Telus Outage Map

The most recent outage reports and issues originated from Leduc, Edmonton, Coquitlam, Lindsay, Bobcaygeon, Spruce Grove, Vancouver, Burnaby, Nanaimo, Stettler, Calgary, Prince George, Kelowna, Chestermere and Beaverlodge.

CanadaCoquitlam Internet
CanadaLeduc Phone
CanadaEdmonton Internet
CanadaCoquitlam Internet
CanadaCoquitlam Internet
CanadaLindsay Phone

Telus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • daisy_ruth Sara Desforges (@daisy_ruth) reported

    @TELUS today in new Sudbury mall. The staff was AMAZING despite the AAC being broken. Not only were they great but a cranky customer came in demanding answers about a bill and credit card info with no photo I’d. When he was asked to go get the I’d in his truck he began shouting

  • Eddie_C_1973 Eddie C (@Eddie_C_1973) reported

    @TheSpecialist4 @TELUS @TELUSsupport I dumped Telus years ago because I had to phone them for loyalty rewards. WTF?

  • StephKall Steph Kall (@StephKall) reported

    Does anyone have any suggestions at all on how to get a hold of @TELUS @TELUSsupport. Their entire system seems to be failing- phone lines don’t work after being on hold for 45 minutes. Then twitter response links don’t function properly. Someone help!? I’ve been trying for days

  • StephKall Steph Kall (@StephKall) reported

    @kulpreetsingh @TELUS @TELUSsupport It’s sucks because we literally have very few providers - I originally have Telus because Rogers was awful. Now they fail to recognize that their whole system has an issue...they told me to use another phone to call them... why? I call everyone else on my phone. It’s their system

  • infil00p Joe Bowser (@infil00p) reported

    @ElsiDawson Damn. I totally want to find an old payphone for my home office. I'd recommend getting a SIP line for it because trying to get a regular land line out of Telus without getting their Internet package is irritating AF.

  • rahimipou Reza Rahimipour (@rahimipou) reported

    Please never trust what @Telus sales agent offer you over the phone and ask them for email confirmation otherwise this may happen to you.

  • kulpreetsingh Kulpreet Singh (@kulpreetsingh) reported

    @StephKall @TELUS @TELUSsupport Yeah I think sometimes consumers (speaking for myself) have this emotional attachment with companies that don't actually give a ****, which is a whole other topic. But sometimes there are no other choices so if there is, it might be a good time to shop around.

  • SamInBC SD (@SamInBC) reported

    @TheSpecialist4 @TELUS @TELUSsupport I pay $75 for 20GB of data (and I get $10 off because we have a family plan. They had this offer a month or two ago. Which province are you in? Problem with Telus is, that unless you call and tell them you are cancelling, they don't give you the best deal.

  • bossdaddyjay_ J. (@bossdaddyjay_) reported

    Telus sucks.

  • linxeys Carole Ann (@linxeys) reported

    @TheSpecialist4 @TELUS @TELUSsupport Dump telus. I had to years back. I was a loyal customer of theirs for years and years. They don't believe in any kind of loyalty program at all. The cost of their plans were out of this world. Just dump them there are way better plans out there

  • Mona_B3ntley Mona (@Mona_B3ntley) reported

    @TheSpecialist4 @TELUS @TELUSsupport Have you tried public mobile. It’s an affiliate of Telus but same network much cheaper rates.

  • RIKAJOUGASAKl ellie 💫 (@RIKAJOUGASAKl) reported

    @BasedHonk telus really said "hey man did u know ur wifi is bad? anyways, have a good one, bye"

  • NemChex Amy 🍁 (@NemChex) reported

    @TheSpecialist4 @TELUS @TELUSsupport Freedom is very cheap but their coverage is terrible.

  • realjoetillman Joe Tillman (@realjoetillman) reported

    The latest with my @telus saga. The good news is that the installation tech called and is on his way. The bad news is the VOIP service we ordered was cancelled. Again. Without telling me. Can someone at #Telus tell me how I’m supposed to run a business without phone service?

  • realjoetillman Joe Tillman (@realjoetillman) reported

    @TELUSBusiness can’t seem to make bad enough alone. The fibre installation FINALLY scheduled today was moved up by 4 hours without telling us. Like, seriously. What ******** is wrong with you guys? #telusfail #incompetence #horriblecustomerservice #telus

  • finchie24 Chance Bird (@finchie24) reported

    @FromAlberta We have all our services with Telus and I’m pretty certain we will start switching once contracts start coming expired. Only a couple more months until our cells expire, who’s the next best service provider?

  • EveryAlbertan Tarita 🌻🇨🇦 (@EveryAlbertan) reported

    @VeryScott @TELUS @Rogers Lol! I agree. Ethics or better service. Argh. However...first world problems. And I cannot support the destruction of AB's leading public HC that Telus is actively a part of. Damn UCP are ruining many aspects of daily living with their #ProfitOverPeople & **** agendas.

  • AB_MD_WarRoom ᴀʟʙᴇʀᴛᴀ ᴍᴅ ᴡᴀʀ ʀᴏᴏᴍ (@AB_MD_WarRoom) reported

    Oh and a little advice to the doctors UCP bros try to grease with one off contracts in exchange for your smiling faces in photo ops--they'll stab you in the back too when it's time to replace you with Telus or some ****. For these grifters, it's Co.'s before bros.

  • VeryScott Scott Troudt (@VeryScott) reported

    @EveryAlbertan @TELUS @Rogers Rogers sucks, but I’m a firm believer in supporting businesses that believe in hiring Canadian workers. Outsourcing only benefits the company, never the customer.

  • BasedHonk Honk 🍎✨ (@BasedHonk) reported

    Been running this whole event on data bc my wifi has been broken since the Telus tech came and put our home security in. Genuinely no idea why that would have done anything but they also just. Havent even offered to fix it and its almost been 2 weeks. Telus rly said smd Anthony

  • FromAlberta Heather From Alberta (@FromAlberta) reported

    @BarbJG I have been a customer for probably 10 + years and im thinking of switching to Bell. @TELUS

  • BarbJG Barb Germann (@BarbJG) reported

    @FromAlberta Okay - I never though I would have to say this but Telus has gone to the dark side. Do they have a new CEO or something? Some of their decisions of late are troubling.

  • ab_yeg Yeg.ab (@ab_yeg) reported

    @TELUSsupport I just signed up for Rural LTE hub, why can’t I use my own Unlocked Huawei B612 hub? BYOD doesn’t apply to Rural hub? Tech support says it won’t work because I didn’t buy it from Telus. Do I actually have to buy and use the ZTE hub? U don’t sell the B612 anymore.

  • SjG7065 SJG2🇨🇦 (@SjG7065) reported

    Been a customer for 15 years plus with @Telus and I’m embarrassed to find out how they have been ripping people off as well as myself this whole time ! @CA_Government @CRTCeng

  • MegSchiz Megan Schizkoske (@MegSchiz) reported

    @TELUSsupport trying to add minutes to my dad’s phone and it says “you are unable to access the application as you have not validated your Telus account”. Never had this problem before! Got hung up on when calling customer support!

  • Dayton_CA Dayton (@Dayton_CA) reported

    @TheOnlyKrush @Shawhelp @TELUS At least the net did come back up finally (although super slow) after more than an hour.

  • ab_yeg Yeg.ab (@ab_yeg) reported

    @TELUSsupport I just signed up for Rural LTE hub, why can’t I use my own Unlocked Huawei B612 hub? BYOD doesn’t apply to Rural hub? Tech support says it won’t work because I didn’t buy it from Telus. Do I actually have to buy and use the ZTE hub? U don’t sell the B612 anymore.

  • RothwellMrs Ms Rothwell (@RothwellMrs) reported

    @DaleV73 @RogersHelps Telus has been good to us but Rogers was a nightmare. Min 3 follow up calls on every issue. When we switched - 6 months to issue a refund. I’ve heard horror stories of Bell too. Good luck!

  • curly_mags Maggie O (@curly_mags) reported

    @TELUSsupport I think it's ridiculous that you are not able to extend my vacation mode for 1 extra month because I have been unable to return to Canada during COVID. I have been a Telus customer for more than 10 years, this is a horrible policy. Need to cancel my plan bc of this

  • pojgaerlan puji (@pojgaerlan) reported

    telus sucks ***** @TELUSsupport LMAO