Telus Outage Report

.@ShawInfo @Shawhelp Your internet is ******* dogshit and I will be switching to Telus very soon. Don't ask to help me nothing can be done to fix your garbage disconnecting bluecurve trash

@stevep44 I made the claim Pierre never worked outside govt & one of his toadies pointed out he had both a paper route & spent 1 summer doing corporate collection calls for Telus. It must be how he got his millions & have nothing to do with all the back room deals he's made with oil & gas.

@TELUS WTF?? 3 sneaky / “silent” Voice Mails telling me I missed my Call Backs, but NOT ONE missed call!! Your customer “service” is TERRIBLE!!

@elmor_e I was like, my husband and I both work from home full time. We cannot be without service for 2 weeks. They shrugged again and said that was the best they could do. Telus came out and got us switched over in 36 hours. I'm also paying $60 less a month.

@StangerCraig @Reid_Davidson @TELUS I live in southeast Airdrie, if I am working in my yard and not on wifi we cannot make phone calls. It’s not just a rural problem.

@elmor_e Yeah right now we despise Telus the least. I was a Shaw customer for over 20 years. Since moving to Forest Heights, we'd had on and off problems with Internet cutting out randomly.

@Reid_Davidson @TELUS Absolutely terrible. But why would cell company's care. Million of users in the major centres. 100k in the country.

@TELUSsupport can you tell me how contacting Telus about my home phone service, only discussing that ended up with me getting a confirmation email for ordering Optik TV. Wow!

Hey @TELUSsupport @TELUS Goodbye, good riddance, and thx for doubling my bill w/ no warning. Hope you spend my $400 wisely. Very sneaky using an email you said was not active and never phoning. And I sure appreciate 95 mins on hold with your “loyalty” dept 🤬#telus #cancel

You know, I wish I could load a single 30 second video but even on data my @Telus internet is still ****..

@Reid_Davidson @TELUS It’s getting worse again. My theory is they’re pushing the Telus Hub so much, they get priority service causing the phones to drop calls.

@Reid_Davidson @TELUS I can see a tower from the farm. 2 bars of service.

@Reid_Davidson @TELUS For what we pay for cell service would think it would be better.

@TELUS @TELUSsupport Bye #telus 27 yrs as a customer. You have overcharged me 2 much for 2 long on multiple accnts. Your customer service wait times are well over an hour. & when I eventually get through you never fix the problem. Meaning more hour+ long waits. Hello #bell

Can someone tell me what ******** is wrong with rural Alberta’s cellphone coverage. Dropped calls constantly. @TELUS

@roguekiwi1 I feel your pain. It is now 3:45pm Saturday. I finally got through at 3pm today after starting at noon. They said the reboot of the system that they suspended in error would take 15minutes it has been 45 minutes and still nothing. 😡😡😡#telussucks #telus #terrible

@TELUS 5G network is a joke! 5G nothing!!!!

@TELUS Unable to DM but enjoy the $900 overage - and taking food from children you claim to support in your community. Our loyalty has moved to bell and starlink. Ridiculous that you guys have unlimited data for smart hubs and wouldn’t resolve.

@TELUS Still awaiting a response to email or phone - nothing - worst company ever #telussucks

@TELUSsupport recently a door-2-door @TELUS rep signed my mom up for a contract, despite saying she wanted to think over. She then rec'd email confirming contract & install date. Called to cancel weeks ago & just rec'd a bill for $100s! Is this usual treatment for sr citizens?

Telus Support is impossible to reach and login problems abound. Be careful when choosing this company.

Hey @TELUS @TELUSsupport my 2 year plan is up in April. Just got my bill and my monthly bill is up by a whopping 40%. What on earth? #Grift #AlbertaDisadvantage what kind of customer loyalty is that meant to be exactly? Shameful

@FringeAnalyst @ABDanielleSmith A big problem with healthcare is it's underfunded by design, because there's a huge amount of pressure on governments by the private sector to let them operate in Canada. Many American corporations, & Canadian companies like Loblaw & Telus are pushing for privatization.

@MK_Works Public Mobile is cheap and uses the Telus network (perhaps the best network in Greater Vancouver) but at 3G/4G speed, depending on your plan. We're on their $15 or $25 month prepaid plans unless we spot a super deal with a faster service + data, but we're not holding our breath.

Issues experienced with @TELUS in Canada: - Some PVRd shows don't play at all (black screen) - PVRd shows cut off before ep is finished - Some PVRd shows get skipped - UI duplicates show episode list - On demand shows crash when resuming after pause This normal @TELUSsupport ?

was told they can't do anything about either error and just told me I can wait another 2 hours more for callback from wrong tier of help. I have never had this poor of service from Telus I'm in shock, Tempted to just tell them to uninstall it all.

Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

@TELUS your Optik TV movie ‘service’ is a pile of dog ****.

That resiliency consultation is f*cked. 100% f*cked. Telus is going on about stuff in the secret side-consultation that the #CRTC *made out of scope* in this consultation and bringing stuff up that no one is even aware of because it's in a diff file This is bad. CC: @CanadaPIAC

@TELUS it’s now $14 a day for easy roam in the US, seriously what the heck is with these increased prices, it used to be $7!! This is ludicrous, I will definitely be shopping for a new carrier!! Not that you care but you’ve lost a customer!! 😡