Telus

Telus Outage

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours

Telus Outage Chart 06/21/2021 05:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 54.14% Internet
  • Phone 22.08% Phone
  • TV 7.64% TV
  • Wi-fi 7.01% Wi-fi
  • E-mail 5.10% E-mail
  • Total Blackout 4.03% Total Blackout

Telus Outage Map

The most recent outage reports and issues originated from Vancouver, Calgary, Abbotsford, Burnaby, Prince George, Victoria, Invermere, Dartmouth, Edmonton, Concord, Surrey, New Westminster, London, Toronto and Rocky Mountain House.

CanadaVancouver E-mail
CanadaCalgary Internet
CanadaAbbotsford TV
CanadaBurnaby Internet
CanadaVancouver E-mail
CanadaPrince George Phone

Telus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    Trust me I have power cycled my modem more then I can count. Will work for a bit but loses connection again. Even the support at shaw has no idea why it keeps dropping like this. Telus is looking pretty good right about now!

  • Wechase18 Wechase (@Wechase18) reported

    @jrbnsk @SteveSaretsky Problem is Telus doesn't care what you think, nor do all the other corporations. Unfortunately profits is the only thing that matter in this day.

  • itskreezaa Kreezaa💜 (@itskreezaa) reported

    @MissSamanthaD1 I'm with Telus. It's complicated but the ******* I was with previously reported my phone as lost or stolen even though it isn't. He's not worth my time or energy, so I'm just gonna smash it and get a new phone 🙃

  • tedmccoy Ted McCoy (@tedmccoy) reported

    my reaction to getting vaccinated today at the Telus convention centre is that the public service can do great things when given the money and power to solve problems.

  • SgtMays LinxFox aka JorTheWolf🏳️‍🌈 (@SgtMays) reported

    @dangeredwolf In Toronto it will say "Emergency Calls Only" as there is cell service underground, but with a carrier most people don't use (not Bell, Rogers or Telus).

  • TheCagna Cagna (@TheCagna) reported

    @VancouverSun @TELUS Ironic that a child is on the phone at a dead park and not playing like a healthy child should. Terrible choice of a photo.

  • jeremitis Jeremy (@jeremitis) reported

    Why does @Shawhelp have the worst customer service in the world? It’s time to switch to #Telus

  • jeremitis Jeremy (@jeremitis) reported

    Why does @shaw have the worst customer service. I need to switch to Telus immediately.

  • faith_hope_TA Kelly Mc (@faith_hope_TA) reported

    @telus @TELUSsupport too bad I can't get an appt from ODS to replace my temp line, waiting for almost 5 months. TV freezes daily, if I call its a 3 hour convo with no solution. #poorservice

  • kdales999 Kelly Dales (@kdales999) reported

    @TELUS is there an issue with your network?

  • phillipschris12 Chris Phillips (@phillipschris12) reported

    @TheJenRollins What network? I have a couple iPhones on the telus network

  • AndFreedoms Canadian in Alberta (@AndFreedoms) reported

    @dgidziu @TELUS @shandro The problem as I see it; Kenney and Shandro have chased doctors away, leaving way too many Albertans without healthcare services. These are the people who will be driven to the Telus/Babylon virtual care This is the UCP breaking our healthcare system and replacing it with private

  • Aprylismyname Apryl Lee (@Aprylismyname) reported

    If you keep phone ******* us THEN I will remove my mobile service, use my beloved Moto as a mini tablet, and reinstall my home phone service. ******* tired of getting phone ****** with any of you. Telus too.

  • PhotosFromLily Lily (@PhotosFromLily) reported

    @dariganbori sounds really corporate like Telus or Walmart or some ****. I know what mean. The ones who run off ego. In bad suits.

  • kevinwittak Kevin (@kevinwittak) reported

    @therealwoodsbre I called Telus to cancel and now I'm posting 65 for internet and 30 for tv

  • TracyKo42161423 TK (@TracyKo42161423) reported

    @dgidziu @TELUS @shandro Agreed. I stay away from anything with Telus association. Worst customer service/care in the nation. They have no business being in health. Provide tech behind the scene.

  • kulpreetsingh Kulpreet Singh ਕੁਲਪ੍ਰੀਤ ਸਿੰਘ (@kulpreetsingh) reported

    @kirpagrewal Yes. The CRA is going to cancel my passport (?), my Telus bill is due (I don't have Telus?), and my COVID rebate (?) is waiting.

  • TheKluve Chad K. (@TheKluve) reported

    @sameheshak1 @Biz1961 @PierrePoilievre Telus store never closed. They were allowing one customer per employee under guidelines. Which was 2 for 2. How many small businesses that had their doors shut would have benefited from following these guidelines?

  • infamouskrob infamouskrob 💜 (@infamouskrob) reported

    @VeryScott To be fair it obviously wasn't an "easy fix" and buddy had it figured out completely within an hour, Telus whould train their newbies better is all, have the 2nd guy i called train the 1st guy so this doesnt happen again

  • infamouskrob infamouskrob 💜 (@infamouskrob) reported

    Telus tech guy is at my place right now. Talked down the first guy a bit ("some are just in gor the job") and then what he thought would be "quick fix" is taking multiple drives to the access point lol. Whoever set this **** up in the first place really ****** these techs over.

  • Bringthemtome Bring It (@Bringthemtome) reported

    @TekSavvyBuzz I bet if an investigation happened they would find out a lot of gov heads especially in CRTC own a significantly number of telus / bell / rogers stocks. There's no other explanation why they would want to **** over the smaller guys and be anti-competition.

  • lux_crk ℓuxury ✨ (@lux_crk) reported

    @sabrinapros @Videotron Telus is better . I have never gone over my data since getting my new phone 2 years ago . You should switch providers girl .

  • StevenX_DFA StevenX (@StevenX_DFA) reported

    There must be more people getting clued in on the Telus Smart Hub out here because my signal strength is always weaker now than it used to be for literally no reason.

  • PrairieAgMF Matt🇨🇦🇳🇱 (@PrairieAgMF) reported

    @MdmCurt @RobSomerville1 I'm going to have to look at this a bit more. I need a new phone but currently with Telus. Seems like Rogers might be better service

  • DeniseLHeureux1 Denise L'Heureux (@DeniseLHeureux1) reported

    @kimpagegluckie All this poor mgmt of our province, is strengthening their reason to go with a private health care system, using that Babylon app. It allows them to give access to doctors outside of our province, at no cost to them. And those who have shares in Telus, will make a ton of money.🤬

  • salexa333 steven (@salexa333) reported

    @TELUS hoping someone can help me as I am waiting 24 days for tv and internet services to be installed. I have been on the phone 12 hours in the last 24 days but nobody at Telus seems to understand the situation

  • huck_n_roll Mike Huck (@huck_n_roll) reported

    @TELUSsupport A spinning circle that says "Loading" and never goes away. If I then click on My Telus, I get "Looks like there was a problem serving the requested page."

  • jcalder1983 Jeff Calder 🏴‍☠️🦆 (@jcalder1983) reported from Ridgeville, Manitoba

    @MdmCurt @TELUS @TELUSsupport I’ve had them all. Rogers, bell, TELUS. They all suck bag. I keep switching hoping one of them will listen and fix but it’s been nothing but a frustrating mess for 20 years so I doubt it’ll get any better.

  • Morgo_82 Morgan (@Morgo_82) reported

    @Emir_Kazic Telus did try to call me a few times trying to offer me something, first the timing was bad and then I just couldn’t take the calls as I was busy.

  • adifood1234 Adi lally (@adifood1234) reported

    @maddyshumi @FitCityJordan @Shawhelp Um Telus is worst it took me 3 hours to reach someone lmao.