Telus

Telus Outage Map

The following outage map shows the most recent areas in Canada where Telus users have reported their issues and outages. If you are having an issue with Telus and your location is not listed, make sure to submit a report below.


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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • Macramé Owl says "fight theocratic fascism." 🦉 (@pahl_brighteyes) reported

    @hahajoyjoy @TELUS Yeah. The last fail was the last straw. Once things are dire and you're furious, they pull out next-level help. It doesn't fix anything, however.

  • John Gold investor (@2ndacc90210) reported

    @wildace @SilbergleitJr The issue with Bell is 1) TV is dying 2) They doubled their debt but didn't increase $/share since 2010 3) They pay out more than earnings 4) competition is increasing (IE: teksavvy/start.ca) 5) they are 2x debt/equity on B.S. I own Telus, but they want $70B capex by 2026 WOW!

  • Jongo! 🐝♦️ (@Jon_G_Olson) reported

    @bmf403 @TELUS I actually downgraded back to LTE. 5G is awful.

  • Aayush Desai (@Aayush0994) reported

    @TELUSsupport is something up with BC area? i live in V6E 4S1 and all telus wifi networks are down.

  • Anarchy Man (@__M__A__K__) reported

    @TELUSsupport @TELUS wtf is up with your website?? Everywhere I click for help I get “502 Bad Gateway”. 😡

  • Brad Erickson (@BadBrad2point0) reported

    @teriterikerr @Adam_Stirling I’ve been complaining to Telus for almost two months. They said it’s due to the 5G upgrades, but I never hear back. @telus #NoCellService

  • Hossein Mehrizy (@BcBestRate) reported

    @TELUSsupport I need a support tech call me ASAP! I have been #telus customer for 17 years and have over 10 products as well as 16 cellphone lines… just keep waiting and waiting for a simple task!!

  • iverglas (@iverglas) reported

    @Seriouslytwist3 @janetwagner21 Fireside chats! Poilievre apparently thinks he can make himself look like somebody with a blue collar & calluses. He's regular folks! In fact, he's never worked a day in his life... other than doing collections for Telus. The Hare's Hair: a true hack's hack.

  • Danee Bourgeois (@danee_bourgeois) reported

    Move has gone to ****. Ordered all services over a month ago, Now @TELUS says that my appointment has been moved to 3 days later after receiving confirmation, my gas is still not hooked up so no hot water, & no word from the moving company who was supposed to deliver today...

  • Richard Beaton 🇨🇦🇺🇦 (@beemerichie) reported

    @DeondreSmiles Been with Telus 16 now and never had issue, they are expensive though but in terms of service not had too many issues.

  • Iris (@FemaleDogAwwAww) reported

    Calling Telus customer service and being put on hold for an hour is the hatest discomfort I can ever be.

  • Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • lil G 🇮🇱 (@ssmgg) reported

    **** U TELUS. I HOPE U KNOW IM NOT PAYING INTERNET EVER AGAIN. AFTER THIS LAST WEEK. YALL GETTIN SUED

  • FrEmpireAA (@frempireak) reported

    @TELUSsupport Recently new to Telus and regretting my decision of switching mobility providers but I’ve escalated the issue and with Telus management with same result unfortunately

  • Rob Sheridan (@RobSheridan7) reported

    @tyleryphd @DeondreSmiles And its Telus’ network Koodo uses. Same company.


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