Telus Outage Map

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edmonton, AB 362
Vancouver, BC 337
Calgary, AB 293
Burnaby, BC 164
Surrey, BC 127
Red Deer, AB 62
Montréal, QC 50
Toronto, ON 45
Kingston, ON 33
Victoria, BC 26
Belleville, ON 24
Richmond, BC 22
Nanaimo, BC 15
Mississauga, ON 15
North Vancouver, BC 14
Coquitlam, BC 14
Lethbridge, AB 13
Trenton, ON 13
Chilliwack, BC 12
Kelowna, BC 12
Brampton, ON 12
Courtenay, BC 10
Sherwood Park, AB 10
Langley, BC 10
Leduc, AB 9
Airdrie, AB 9
New Westminster, BC 9
London, ON 9
Vernon, BC 9
Ottawa, ON 9

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Telus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • # mj ?! (@cheonsashua) reported


  • pat (@pxtrixa) reported

    @TELUSsupport i switched from rogers to make my life easier only to have my new iphone not connect to the telus network so i cant get any texts or phone calls? amazing! please help!

  • Vishal (@Vishal05110365) reported

    @WazirXIndia can you please solve this problem before 3 days to banking partner start stop accepting money in your volt now can you please Telus how much time you will take to solve this problem

  • Albert 🇸🇴 (@alibleedgreen) reported

    @SickerGuy @TELUS Shaw is elite man. I never had issues with them. Going back asap.

  • Albert 🇸🇴 (@alibleedgreen) reported

    @SickerGuy @TELUS Their service is ABSOLUTELY putrid. Unstable internet!

  • Brandon Potter (@TheFloofyPoofy) reported

    @MagooRich @TELUSsupport @StarlinkPage Already doing it. Just gotta wait for it to get shipped. The Smarthub is ****. The entire Telus internet service is ****. Hardly anyone in the area can use it anymore.

  • Nicole Little (@niclittle_yyc) reported

    Anyone else having major issue with Telus internet?

  • Cheryl Benson #SavingCheryl (@cherylbenson) reported

    @nejsnave switching, how's telus wish I could change internet mine drops all the time as is as slow AF and rogers hasn;t be able to fix it over 3 years

  • Cheryl Benson #SavingCheryl (@cherylbenson) reported

    @nejsnave Which ones? I am with horrible Rogers I know Telus has or had a discount for Seniors and maybe disabled. Rogers knows I’m disabled and not a word.

  • Werd 'EmUp (@WerdEmUp) reported

    @Karone81 @NoFunOverlord It's on Telus network, so works everywhere, no roaming.

  • Karen (@karren_n) reported

    @Unbranded63 O'Toole was part of the government that made the horrible deal with China. As for healthcare, what's he going to do? Privatise everything & force Canadians to use the Telus Babylon Health app?

  • 62/305 page edited on Ambush (@kristadb1) reported

    @justsharkie "Sir, you can yell at me or you can let me fix your problem. Which would you prefer?" -me, doing cell support for Telus

  • Charles A-M (@Centretowner) reported

    @semaj_d Yes, but think if the sponsorship money it will bring in from Telus advertising that they are the only telco with service in the tunnel!

  • theperfectgirl (@thepergectgirl) reported

    @TELUS @TELUSsupport you guys are a horrible phone company lying to customers saying you waive suspension fees only to still charge them in these hard times shame on you

  • kronixrez (@kronixrez) reported

    @MCSnetAB What I don’t get. Is how you can charge 150 a month for 30 down and 5 up but then Telus can charge 105 for 150 up and 150 down. Your gouging rural residents and it’s WRONG.

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