Telus Outage Map

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Telus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • Matthew Crossland (@append_js) reported

    @SolespireMarcus @ryr12r @Bell_Support @TELUS @Bell Bell is the absolute worst.

  • Jimmy Changa (@philsnantzyboy) reported

    Absolutely terrible service by @DAZN_CA today. Stream locks up all the time. Hey @TELUS start offering redzone or I'm going to switch providers.

  • dave pundick (@dpundick) reported

    @TELUS tech support non-existent again. Must all have gone on holiday after email mess. 90 minute call call-back time, then on hold of another 30 because callback rep couldn’t handle fiber. Need new provider who has reliable internet. Brutal.

  • The Rooty's Tweeties (@Rootbrian_) reported

    @CGL_00 @koodo @virginmobilecan @FreedomMobile As a former telus customer, telus owns koodo (and public). Virgin is also owned by bell, who also owns lucky mobile, I would recommend STRONGLY to try out freedom mobile via prepaid. You'll have 30 days to figure out of it works inside your home, workplace or anywhere else.

  • The Rooty's Tweeties (@Rootbrian_) reported

    @b1zznotch @Nascarehh @jsquires678 @freedomsupport If they were "shit" or "trash" I would never have ported OUT from telus to freedom. I choose to support *REAL* competition, not the FAKERY rogers/fido/chat-r, telus/koodo/public, bell/lucky/virgin assume everyone will believe to be, which is a DAMN LIE.

  • Beachview Homes (@BeachviewHomes) reported

    Was Disconnected after 1hour:49 minutes with no communication you calling back @TELUS please cancel our accounts I can’t afford to sit around waiting for a service I pay for that clearly is not being provided #fibreoptic

  • Beachview Homes (@BeachviewHomes) reported

    2nd account is bunk can’t get service unles standing infront of box usage is 37.44 MPs this month & less every other month not the first time I called & u call this fibre optic I call this 💩 @Telus #Telus hey @ShawInfo what can u offer tv internet phone & business 7cell lines

  • Nicole L. (@xNikkiiB) reported

    @mrdomrocks @TELUSsupport The problem is finding a new Canada and US plan, because I need that US feature 😭 I'm just so unbelievably frustrated. Ive been with Telus for probably about 8 years, and now that I'm on my own plan it's been so much trouble.

  • Knock (@knockhardlife) reported

    @TELUS fix your shit you god damn joke of a company

  • Clint (@Rustang80) reported

    @1MartinNewton You Need to tag Telus support if you want any help

  • Carly (@carlz8) reported

    Guess @Telus doesn't want my cell phone business .. 16 year customer and they couldn't be bothered to call me back today to try and save my business 😂

  • The Rooty's Tweeties (@Rootbrian_) reported

    @jsquires678 @FreedomMobile When rogers, bell and telus had outages (June and july), everybody else was complaining about it, which proves cellular technology will never be "perfect". Outages can easily be caused by sabotages to equipment or the cables. Sucks you lost that spot, you'll find another.

  • Why the 🦆 did you? (@dare_ask_why) reported

    @TELUS come on, I waited an hour for a call back, the person couldn't fix my issue, said they would transfer my call and put me on hold for 30 min now

  • Matt Watterworth (@MattWatterworth) reported

    @CBS @TELUS @NCIS_CBS @GlobalTV And I realize that this is a very first world problem, but I think it's indicative of the laziness of the major broadcaster. It's no wonder that people are cutting cable and the streaming platforms are taking over. As many problems as they may have, at least they know that...

  • Matt Watterworth (@MattWatterworth) reported

    @CBS @TELUS @NCIS_CBS @GlobalTV So now, I'm never watching your show, @CBS. It's over. The best part is that @CBS, @GlobalTV, and @TELUS don't particularly care about that.

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