Telus Outage Map

The following outage map shows the most recent areas in Canada where Telus users have reported their issues and outages. If you are having an issue with Telus and your location is not listed, make sure to submit a report below.

Alert Check Current Status

January 16: Problems at Telus

Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • Dork Tales (from the dorkest timeline) (@dork_tales) reported

    No Deadlands today because I'm still waiting for @TELUS to fix the internet line they said they'd fix yesterday. Sorry folks. Hopefully it'll be fixed by the time we're supposed to have Witchlight tomorrow. Working from home can be a real pain. @TELUSsupport

  • Meemtrina (@Trinaakhanx3) reported

    Why does Canada have the highest and the worst phone plan ever? $80 for a 25gb and unlimited Canada text and call wide… are you shitting me? No wonder people are looking at getting us plans…Rogers Telus Fido all nothing but money hungry scums

  • мelanie (@lacedwithlies) reported

    Debating going to Rogers instead of staying with @TELUS.. seeing as I can’t get a new phone without my phone plan being $145 a month LOL like even being a loyal customer for many years can’t get a deal 👎🏼

  • Klein Felt (@TheKleinFelt) reported

    @TurnerOnAir @TELUS I have had nothing but great experiences with @TELUS. But after this idk. They address checker says we have Fiber to our apartment, and the box is on the wall for it, but the wire was never fed up here... I am not happy.

  • Mike Terrible (@MikeTer19) reported

    @ElsiDawson These are conduits, most probably for service wires (Telus or Shaw)

  • Call me Karen (the twisted sister) (@IndignantSapien) reported

    @Davar_Echad Do ATT (Telus here where I am) full blackout pricks No Rally / cannot even see Twit media Gifs tonight They’ll just make me work on my version of Propoganda

  • dan (@dandoozled) reported

    @Feisty_Waters @gb10xnm They piss me off to no end. Every time @TELUS calls and solicits is for TV service I straight up ask why on earth I would pay $foo monthly for content that is 1/3 paid advertisement when I can pay $7/ month for a VPN and torrent to my hearts content instead.

  • Aaron Bains (@aarondeep_bains) reported

    Weeks wasted on the phone and in store when @TELUS / @TELUSsupport / @TELUSBusiness with zero solutions. Contract breached by Telus with zero recourse or help. Any solutions?

  • Ola King (@justolaking) reported

    @typeoneerror What network? I’m currently on Shaw and considering switching to Telus

  • Don (@crewcred) reported

    @TELUSsupport I keep losing internet and now 2 iPhones are garbage because lost connection during update. Thanks @TELUS , you just keep getting better.

  • Karrie Lynne (@karrielynne22) reported

    @BrianThornburn @TELUSsupport I’m with Rogers. I wonder if Telus just did some kind of updating so that more of their phones are able to receive the emergency alerts, and they just put out a test. Doesn’t make alit of sense though if they didn’t send out any messaging to let people know they were testing it.

  • Cee 🏳️‍🌈 🇨🇦 (@crouhana) reported

    Hey @TELUSsupport , if i still have a modem and Optik devices from 2021, what can I do with them? I'm no longer a TELUS customer.

  • CasualChicken (@Casual_Chicken) reported

    @TELUS is calgary interent down?

  • 🧎🏽 (@5bladez) reported

    lol omw back to telus to channel my inner maternity and turn that ho upside down cuz this phone came w screen damage

  • zip kendo own (@rbambrick) reported

    @MobileSyrup Well I can tell you the service on the east coast is the shits @telus storm no power can't even open a web page yeah great service.

Alert Check Current Status