Telus Outage Map
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Telus Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|Red Deer, AB||62|
|New Westminster, BC||21|
|Spruce Grove, AB||17|
|Sherwood Park, AB||15|
|Niagara Falls, ON||15|
|St. Catharines, ON||10|
Telus CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Telus Issues ReportsLatest outage, problems and issue reports in social media:
@TELUS is an absolute joke of a company. Customer support couldn’t be worse. #imout
@TELUS hi, recently we had to update our internet modem because it would constantly cut out while saying we had connection. And now we just installed this new one a week ago and it continues to say “no internet connection” while we have University courses online...
WTF @TELUS my supposed high speed internet won’t even connect to a connection speed test url it’s so bad? who cut the cables?
Why are Canadian phone plans so damn expensive. **** you @Rogers @TELUS @Bell
Telus ads without the words in them look like **** posts
Dear @TELUS it’s been half a year. The cell service has gotten no better. Why are you harming some of the highest cell plan costs in the world again?
@TELUS @TELUSsupport I have been a customer for over 7 years and you seem to think throttling my smart hub is smart, you are not the only game in town, piss off or ill take my 4 phones and internet to Rogers or Bell then maybe losing 500$ a month will teach you from throttling me
@Schesbalz @TELUS Oh ya that sucks lol but after the 20 it just puts you at slower speeds so atleast you don't have to pay extra or not have nay data at all!
from Anmore, British Columbia
@TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!
@TELUS why is your customer service so poor? Why would you give a customer a measly $5/month loyalty discount for 6 months, only to take it away after one month via passive aggressive text message? #poorcustomerservice
@telus. Very disappointed in our home service. Going to cancel my plan because your charging me for stuff I'm not even using and your services are garbage
Wish Telus would stop shoving bring it back down people’s throats. If bring it back is the only option, I am never upgrading my phone and I’ll be leaving your company.
@Bell_Support The Fibe TV app doesn’t support Apple’s iOS 14 TV option. When will that happen. @TELUSsupport @telus support it!
@privatecitizenn @Lumberist @jkenney No risk, no reward. Unless you're on the board of Telus like poor Stockwell Day, getting cancelled won't mean much. And again, you're smart enough to avoid that.
@dr_w83 @SamInYEG Bastards. I'm on a sweet fibre deal with Telus because they botched my fibre install so bad lol