Telus Outage Map

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edmonton, AB 390
Vancouver, BC 258
Burnaby, BC 185
Calgary, AB 158
Surrey, BC 110
Coquitlam, BC 107
Red Deer, AB 62
Toronto, ON 38
Barrie, ON 23
New Westminster, BC 21
Delta, BC 19
Ottawa, ON 19
Spruce Grove, AB 17
Victoria, BC 17
Montréal, QC 16
Etobicoke, ON 16
Kitchener, ON 16
Langley, BC 15
Sherwood Park, AB 15
Niagara Falls, ON 15
Nanaimo, BC 12
Lethbridge, AB 12
Cambridge, ON 12
Richmond, BC 11
Welland, ON 11
Penticton, BC 10
St. Catharines, ON 10
Abbotsford, BC 10
Kelowna, BC 10
Brantford, ON 10

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Telus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • Niall Carvill (@niallcarvill92) reported

    @TELUS is an absolute joke of a company. Customer support couldn’t be worse. #imout

  • AJ (@alexj2506) reported

    @TELUS hi, recently we had to update our internet modem because it would constantly cut out while saying we had connection. And now we just installed this new one a week ago and it continues to say “no internet connection” while we have University courses online...

  • Ward Toma (@WardToma) reported

    WTF @TELUS my supposed high speed internet won’t even connect to a connection speed test url it’s so bad? who cut the cables?

  • Gurshant Sandhu (@gsandhu33) reported

    Why are Canadian phone plans so damn expensive. **** you @Rogers @TELUS @Bell

  • EggWhitePopcorn (@EggWhitePopcorn) reported

    Telus ads without the words in them look like **** posts

  • Origami Army (@theOrigamiArmy) reported

    Dear @TELUS it’s been half a year. The cell service has gotten no better. Why are you harming some of the highest cell plan costs in the world again?

  • Steven LaFrance (@TheMasterHaxs) reported

    @TELUS @TELUSsupport I have been a customer for over 7 years and you seem to think throttling my smart hub is smart, you are not the only game in town, piss off or ill take my 4 phones and internet to Rogers or Bell then maybe losing 500$ a month will teach you from throttling me

  • Corey (@Ironman_Davis) reported

    @Schesbalz @TELUS Oh ya that sucks lol but after the 20 it just puts you at slower speeds so atleast you don't have to pay extra or not have nay data at all!

  • Soren Jensen (@smjnews) reported from Anmore, British Columbia

    @TELUS please stop with the customer service calls! I've been getting at least one call every day for the past few weeks. I'm happy with my mobile service! Please stop calling!

  • Shel (@Sunley74) reported

    @TELUS why is your customer service so poor? Why would you give a customer a measly $5/month loyalty discount for 6 months, only to take it away after one month via passive aggressive text message? #poorcustomerservice

  • Rob McKay (@rock_lesnar) reported

    @telus. Very disappointed in our home service. Going to cancel my plan because your charging me for stuff I'm not even using and your services are garbage

  • 𓆉 𝒮 𓆉 FOLLOW LIMIT (@Paynedeer) reported

    Wish Telus would stop shoving bring it back down people’s throats. If bring it back is the only option, I am never upgrading my phone and I’ll be leaving your company.

  • Ted McKinney 🍀🍀 Hey Vern (@furdburfle81) reported

    @Bell_Support The Fibe TV app doesn’t support Apple’s iOS 14 TV option. When will that happen. @TELUSsupport @telus support it!

  • Rachel Curran (@reicurran) reported

    @privatecitizenn @Lumberist @jkenney No risk, no reward. Unless you're on the board of Telus like poor Stockwell Day, getting cancelled won't mean much. And again, you're smart enough to avoid that.

  • Joe Martin (@jamthefed) reported

    @dr_w83 @SamInYEG Bastards. I'm on a sweet fibre deal with Telus because they botched my fibre install so bad lol

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