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Telus

Telus Outage Map

The map below depicts the most recent cities worldwide where Telus users have reported problems and outages. If you are having an issue with Telus, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Telus users affected:

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Grande Prairie, AB 18
Spruce Grove, AB 2
Surrey, BC 25
Calgary, AB 64
North Vancouver, BC 3
Wetaskiwin, AB 1
Fort St. John, BC 1
Taber, AB 2
Toronto, ON 19
Vancouver, BC 79
Edmonton, AB 43
Mississauga, ON 5
Amherstburg, ON 2
Peel, ON 1
Duncan, BC 1
St. John's, NL 1
Montréal, QC 13
Vernon, BC 2
Salmon Arm, BC 2
Dawson Creek, BC 2
Camrose, AB 1
Brossard, QC 1
Innisfail, AB 1
Parksville, BC 2
Nanaimo, BC 2
Victoria, BC 5
Dauphin, MB 1
Brandon, MB 2
Burnaby, BC 8
Prince George, BC 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HandsofScars
    TheRooster (@HandsofScars) reported

    @JonFraserTF @TELUS I tried to get a new phone twice in the past year and both times the sales rep made the experience terrible so I simply left.

  • bjdobson08
    Brenda Dobson (Mopar Girl) 🇨🇦 (@bjdobson08) reported

    @JonFraserTF @TELUS I canceled my @TELUS account 8 months ago and sent back all my equipment. They kept sending me a bill for a home phone and I don't have one. I phoned Customer Service and had them credit my account for the charges. They did. I am still getting bills though!!!

  • bmf403
    Di🅿️lomat 🏁 (@bmf403) reported

    Anyone else having issues with the their Telus network?

  • Maximum__YT
    Maximum YT (@Maximum__YT) reported

    @ppennguu Seems like it’s Canada wide issue, cloudflare is also down in Canada including telus

  • TELUS
    TELUS (@TELUS) reported

    @Sharisraven That's certainly not our intention and we're sorry you feel this way Raven. We're a DM away if you need help with your TELUS services.

  • hyunibiii
    Haeven??? - Nanami's Gay Lover (@hyunibiii) reported

    @Teena_tina_ Its literally just the wifi that it doesnt work on, why is telus targetting discord bro

  • Consrcrooks
    Cons (@Consrcrooks) reported

    @JonFraserTF @TELUS Telus customer service is non existent. They don’t listen and their service has gone to ****. Furthermore the cell service is sporadic in my area and I’ve never had. So many dropped calls like I have as of late ! Good riddance , on to Rogers I go.

  • The_Alex_64
    Alex (@The_Alex_64) reported

    @MobileSyrup This is disgusting, @TELUS, and violates the @CRTCeng requirement to waive activation fees. As a customer, i am deeply disappointed in your disrespect to consumers. Do better.

  • JamesMcNeill59
    James (@JamesMcNeill59) reported

    @JonFraserTF @TELUS Own your own phone. 1 to 2 year plan. Make sure the service is open after plan term. Now you're in a position to negotiate.

  • DavidPa43499388
    David Paul (@DavidPa43499388) reported

    @JonFraserTF @TELUS Rogers is the worst Victor Dodig is the new CEO interesting to see if he can turn this company around as CIBC did very well under his leadership

  • randytoleafs
    Randy🇨🇦 (@randytoleafs) reported

    @JonFraserTF @TELUS unfortunately they re all the same, I left Bell and went to telus, so far so good. telus optik, ******* horrible to deal with, left them and am extremely happy

  • CanadaGoose911
    Canada Goose 🇨🇦 (@CanadaGoose911) reported

    I quit Telus 20 years ago. They are all bad but Telus is the worst.

  • JayFarmsSK
    JayFarms🚜 (@JayFarmsSK) reported

    @JonFraserTF @TELUS Had to do the same thing with Sasktel a couple years ago. **** service and sky high prices - gouging for all their products - not sure why people continue to patronize them! Telus has been good to me but I am keeping a close watch on them as they silently creep their prices up

  • TheFallGuy450
    TheFallGuy (@TheFallGuy450) reported

    @JonFraserTF @TELUS Telus is the worst.

  • diviinevoice
    lucy 🩷 FORTUNE’S WEAVE! (@diviinevoice) reported

    @Googlymonstaz01 Oh my god how ******** does something like this happen. Yeah I use Telus and data works fine, this is so ****** up

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