Telus Outage Map

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • dan 🚴‍♂️🇨🇦 (@dandoozled) reported

    @MattBInYYC @Bell @TELUS By default Canada Wide calling has been included across the board (all carriers) since roughly 2014. There have been periods when you could opt out of it and save $5 monthly, but then you paid between $0.50 and $0.75/ minute for LD charges. A competent rep never sells local.

  • Neil La Croix (@neillacroix) reported

    Took my new warranty iPhone X to Telus Regent Mall and my cell guy Jacob unfortunately wasn’t there, but his staff member Rebecca was able to help me with the new screen protector and also helped me find all my iCloud backups! #Service #ClientCare #CellPhone

  • Jason Powell (@therealjaypo) reported

    I didn't look too deep at @TELUS because I'm probably cancelling them since my flex data plan kicks off after 5gb because I'm $50 "over" my monthly rate and changing that feels like something that'd run the risk of a stealth customer service interaction fee.

  • Carmen (@HarlowWinter_) reported

    I'm in such a bad mood.. Been on the phone with Telus for over an hour this morning about another issue only to find out it was an issue on Samsung's end and they won't help me unless I pay them. Freaking jerks. I won't be buying anything from them ever again

  • CredibleHulk (@CredibleHulk4) reported

    @Jayemmbee23 And TELUS is still offering the same shit plans.

  • Rot (@rotsquad) reported

    I woke up to finding out my phone bill is really high because ****** Telus, but Ivgot a commission back so it's not all bad

  • Akio Maroon (@AkioMaroon) reported

    @Rogers Customer since 1999 but After reading all this I'm seriously thinking of switching companies altogether since my share everything plan is gone and the cost of 20G plus a line is impregnating me rn. @FreedomMobile @TELUS what's good

  • Victoria McIntosh (@vmcntosh) reported

    @Peter_Greathead Telus. I’ve gotten good deals with them and reliable services. Also, professionally, the firm practices ‘privacy by design’, so easy to support.

  • Devin Rabey (@Devin_Rabey) reported

    @krzyabn @MobileSyrup I honestly don't have issues with Rogers. Where they have service they work quite well...though they can't touch Bell/Telus speed and coverage.

  • Adrian Borowsky (@adrianborowsky) reported from Edmonton, Alberta

    @tonyposnanski @TheRealOJ32 Golly. @TELUS , maybe you were right about cyber bullying. Help this poor man. He's being treated as if he killed 2 people or something.

  • Tyler Hansen (@TylerH222) reported

    @Darla_artist @Ryan_Q97 @TSN_PR @Bell That would be BRUTAL... damn... my Telus feed was fine

  • Hatewinterloveporsch (@Hatewinterlove1) reported

    @TELUS optic TV is absolute crap! Watching Netflix it initializes every 10 minutes. Fiber optic speed is total BS!

  • a Trying Woman (@atryingwoman) reported

    Hey @TELUS and @TELUSsupport your service is making @ShawInfo look better every day.

  • Hangar Hockey (@hangarhockey) reported

    @LeafyFan341691 @Bell @TELUS Don’t give them the idea - read the fine print if you exceed 10GBs it becomes shit

  • Jonathan Timar (@jonathantimar) reported

    @JCredTV @Bell @FidoSolutions Yeah. I was with Fido for 15+ years. Briefly switched to Telus; way better network but customer service was abysmal. Fido "win back" gave me a great plan but... Only reason I switched to Rogers today over Bell is because it's the devil I know versus...

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