Telus

Telus Outage Map

The map below depicts the most recent cities in Canada where Telus users have reported problems and outages. If you are experiencing problems with Telus, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Telus users affected:

Less
More

telus Hero Image

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 189
Vancouver, BC 160
Edmonton, AB 156
Surrey, BC 83
Burnaby, BC 37
Victoria, BC 35
Sherwood Park, AB 33
Toronto, ON 32
Langley, BC 19
Kelowna, BC 18
Red Deer, AB 17
Nanaimo, BC 13
Kamloops, BC 13
Prince George, BC 13
Fort McMurray, AB 12
Montréal, QC 12
Spruce Grove, AB 12
Richmond, BC 11
Maple Ridge, BC 11
Chilliwack, BC 11
Salmon Arm, BC 10
Port Coquitlam, BC 10
Ottawa, ON 9
Winnipeg, MB 9
St. Albert, AB 8
Nelson, BC 7
Coquitlam, BC 7
West Kelowna, BC 6
Penticton, BC 6
Medicine Hat, AB 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GurpeeetK GK (@GurpeeetK) reported

    Telus is hopeless. They took off from blocking content from router. Who does that ?? Telus assumes their customers are not tech savvy !! Telus still using a 10 years old technology and talk big about digital transformation !! Sucks !! @TELUS @TELUSsupport #telus

  • Wrecktanglez1 Tradesman🚜🇨🇦 (@Wrecktanglez1) reported

    @madnomadic @TimHortons Telus is still doing the same I suggest you cancel all your Telus accounts and move to another telecom company which is not mandating the shots

  • vL3GO_ vL3GO (@vL3GO_) reported

    @TELUS @TELUSsupport Holy **** can you guys do ur job and fix ur servers! I swear to god every time I get on at night my internet goes to ****! 800 ping to 3300, you guys are a joke.

  • jeremyomand1 Jeremy Omand (@jeremyomand1) reported

    @G5Thind @RE_MarketWatch I just did a deal with a guy that makes under $4k a month working at Telus and he had an $800k downpayment. It's common for Indian families to help with downpayment and finances.

  • MoneyJDaddy Handsome Jack-Yo (@MoneyJDaddy) reported

    @TELUS is gotta be the worse ******* ISP there is. They up your ******* bill by 41$ MONTHLY without warning you and when you call they say they cant help??? @TELUSsupport ******* scammers

  • bumbleprince bumble.prince (@bumbleprince) reported

    @TheRealTambo @TELUS @ShawInfo It’s not working for us too

  • LallyAd LallyA (@LallyAd) reported

    @MissNatNat @Shawhelp Telus home phone is crap get ready you’ll get a lot of sound on the line

  • Masterlawyer62 Master lawyer (@Masterlawyer62) reported

    @KalmiaLatifolia @OrangeParkBuzz @CollinRugg You obviously have never been to Canada. Telus cell phone service 120$/month. Cell phone 12OO$

  • ZarkMuckherbarn Genetic Freak (@ZarkMuckherbarn) reported

    @Telus might be getting worse, but they're still (by far) the best cellular service provider in all of #Canada.

  • dandoozled dan | (@dandoozled) reported

    @DarrenZed Man, one little s away from looking like a legit message. Unless you're a Bell or Telus customer

  • MariwanJ mariwan jaaf (@MariwanJ) reported

    @TELUS i signed a two year contract in October with a fix amount but I have had to call every month and waist over 1-1:5 hr of my time because overcharging #telusoverbilling

  • d_dballs 5L.beater (@d_dballs) reported

    @TELUS Wow! Awful customer service

  • bumbleprince bumble.prince (@bumbleprince) reported

    @TheRealTambo @TELUS @ShawInfo Yep.. on and off with wifi! I think it might be an outage

  • jeremyomand1 Jeremy Omand (@jeremyomand1) reported

    @nasmadotali @truenorth12mike Yes I know, but you you guys are all speculating how in the world can he afford such a house, some even suggesting that it's mortgage fraud. I just did a deal with a guy who works customer service at Telus and had an $800k downpayment.

  • vincea91 vince barberi (@vincea91) reported

    @TELUS god I thought rogers was bad. These guys take the cake on bad service and communication

Map Check Current Status