Telus Outage Map

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • Ian Seggie 🅙 (@IanSeggie) reported

    @adifood1234 @Shawhelp I don't care if you're nice or not, stable solid service is all I ask for and I got that when I was with Telus. And I have a direct line to the Edmonton call centre when there are issues. My 9 years with Telus, I had ONE outage. Nine months with Shaw, I've lost count.

  • Adi lally (@adifood1234) reported

    @IanSeggie @Shawhelp When I was with Telus they didn’t even care they had. Really rude people working with them I like Shaw there team is always nice and the service is the best and I barely have issue with Shaw

  • Ian Seggie 🅙 (@IanSeggie) reported

    @JoshuaGriffith0 @DekeyPetey40 @Shawhelp You have Good Apple. Shaw has Bad Apples. Telus likes Good Apples. Calling Telus on Monday. Shaw can take this service and bury at and hope an Apple tree grows out of it.

  • 🇨🇦Maddie🇮🇹(26-18-4)🤐 (@GirlHockey2021) reported

    @IanSeggie @DekeyPetey40 @Shawhelp We had telus then went to shaw for a little bit and went back to telus. Telus can put a box in like every room with a tv. My parents room has a tv. And my bro and I have cable as well. Plus apple also sucks.

  • Ian Seggie 🅙 (@IanSeggie) reported

    @DekeyPetey40 @Shawhelp I already have one report in with Apple and they have narrowed it down to the ISP, nothing to do with my devices. I trust Apple over Shaw, especially when these issue didn't exist with Telus.

  • Ian Seggie 🅙 (@IanSeggie) reported

    @DekeyPetey40 @Shawhelp Shaw + Apple, not a good combo. I'm missing my Telus internet already, I think I'll be giving them a call next week. I know others who are having issues with #Shaw and Apple products as well lately. They throttle internet. Telus doesn't do this.

  • Meaghan D (@miss_magzd) reported

    @FarrenSquare @ErynnBrook Omg. Rural internet when I try to work at home. We have a @TELUS LTE hub and SO OFTEN have horrible awful wifi. But it’s the only decent choice.

  • Cheryl Rhodes (@cheryl_rhodes) reported

    ANOTHER dropped signal @TELUS Optik TV. Do NOT sign up for their shitty service unless you like seeing frozen screens and looking at a screen that says "lost signal" because Telus thinks they're customers are morons who couldn't figure the lost signal out all by themselves!

  • SheepishGeek 🇨🇦 (@SheepishGeek) reported

    @kristoph_errr Hubbie, DD and I are on a family plan through Telus, monthly cost works out to about $55 CAD each, 16gb of shared data (which we never come remotely close to using), and no extra charge for phones. 😊

  • David (@TheJokstr) reported

    @RogersBiz Lol that’s an awful deal . Reason I left you for @TELUS

  • Sara (@sarawhalley19) reported

    So thanks, Sharon from the escalation team. Now I get to use the last little bit of my money to send you back your modem. I need my money more than @TELUS does. Sincerely, broke and let down.

  • Erin Lucas (@TheErinLucas) reported from Lethbridge, Alberta

    Telus guy is here hooking things up in the basement and my dog is insistent on “helping” him. I feel awful. I mean, not awful enough to do anything about it but awful enough to sit on the couch and drink coffee while playing on my phone. #yql

  • Ab Sorbine Jr. (@pastywhitelegs) reported

    @NCAAIceHockey None cause @TELUS @TELUSsupport dosent carry any channels that broadcast the games. Missing the Big Ten Network I had with @Eastlink

  • Mark Goldberg (@Mark_Goldberg) reported

    @SegelBrown @techpolicyinst @fpcomment @ISED_CA @TELUS @CRTCeng You really would benefit from a year or so of experience in any company - or take an evening business or economics course or two It might help you understand there is no contradiction in the statements about pricing. And maybe improve the value you bring

  • Fazan Khan (@fazan747) reported

    @homrj @telusmobility @ConsumerSOS This is not the first time this is happened. In ‘06 collection agencies sent notices to Telus clients for bills that were paid and closed but Telus still sold the accounts to agencies as delinquent. As such, the agencies wud not back down even when evidence was shown of a 0 bal.

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