Telus outages and service status in Brookside, Nova Scotia

Problems in the last 24 hours in Brookside, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brookside, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Parmar_Jaininder (@JackMac47644341) reported 4 minutes ago

  @w3ndsHere @TELUS @TELUSsupport Yes , it is down for me in Surrey

• 
  Techjunkie Aman (@Techjunkie_Aman) reported 7 minutes ago

  They didn’t leak passwords. They leaked something worse. Crunchyroll breach: • ~1.2M emails confirmed (subset of a larger dataset) • Third-party vendor (Telus Digital) compromised • Malware → Okta SSO → internal tools exposed (~24h access) Data taken: • Emails, names, usernames • IPs + approximate locations • Full support tickets (billing issues, chats, activity logs) That means attackers know: • Your recent support conversations • Billing disputes or issues • Account activity patterns Enough to send highly convincing phishing. Timeline: • Mar 12 → initial breach • Mar 23 → ~6.8M emails claimed • Late Mar → data sold on forums • Apr 4 → 1.2M verified (HIBP) Crunchyroll says no passwords leaked. But context > passwords. What to do: • Change password (especially if reused) • Enable 2FA (authenticator app) • Check HIBP • Watch for targeted emails/SMS This was a supply-chain breach.

• 
  Steve Pollard (@Steve_Pollard) reported 13 minutes ago

  @TELUS I’ve sorted it now cost me time and gas money to pick it up and another hour on the phone! That’s money down the drain

• 
  Canadian❤️ (@SoNaCanada) reported 13 minutes ago

  @TELUSsupport @TELUS @TELUS Loyal for 15 years. Finally got a callback—agent had a child crying nearby, then hung up and never called back. This is not acceptable. Escalate to a manager or retention team or I will consider switching.

• 
  Kam Webb (@KamWebbwo7e) reported 14 minutes ago

  @TELUSsupport we spent a total of of three hours on hold. Your reps would periodically answer & then transfer the call to another rep but no one knew how to help us. We are cancelling all our phones and homes services with you tomorrow. Worst customer support. @TELUS

• 
  Sharon Audley (@whistlersharon) reported 14 minutes ago

  @TELUS Another@telus call to my number registered on the national do not call registry. File a complaint. It only took a couple of minutes. Maybe they'll get the message then.

• 
  Ray Gaur (@raygaurca) reported 15 minutes ago

  We signed up for a three year contract to replace our month-to-month service for business effective November 28, 2025. It was our understanding that Anatoli Jr. Goriansk @TELUS the Account Manager was going to handle the switch, but for some reason he did not cancel our month-to-month service. Now our account has been suspended because of non-payment of the month-to-month service. Can you please assist. @TELUSsupport

• 
  Mike Chernichen (@MChernichen) reported 15 minutes ago

  @jillschnarr Do you feel good about a company that bullies customers to purchase new home security systems by issuing a threat to refuse to monitor the customer's existing system? I received a registered letter today from Telus doing just that. Sounds like I should be talking to the CRTC!

• 
  Josh (@6Nonny) reported 19 minutes ago

  @Johal6O4 @zCallouts No Telus has ****** me on multiple occasions, one time a dump truck tried to take a detour down my street and smoked a power line

• 
  Adam Adapted 🇨🇦 (@AdamAdapted) reported 19 minutes ago

  @TELUSsupport Hi Telus, yes, as indicated on my reply I did eventually get the issue resolved. Most support employees were lovely to talk to, there was lots of passing my issue to other people, re-explaining the issue over many hours. All good