Telus

Telus Outage Report in Sainte-Justine, Chaudière-Appalaches, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sainte-Justine, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sainte-Justine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sainte-Justine, Chaudière-Appalaches, Québec 11/20/2025 12:05

November 20: Problems at Telus

Telus is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Xanateria Josie (she/her please) 🐼 (@Xanateria) reported

    @CButterfly84 @TELUS No. It absolutely is not. There were accessibility problems when they were working in front of my house, too. But apparently if you're a huge company, you just get to do whatever you want and too bad for the ppl you harm. #ableism #accessibilityfail #disablednotdisposable

  • KaitlyndmBaker Kaitlyn Baker (@KaitlyndmBaker) reported

    PSA - anyone with Telus can turn on call control (free service) and every time someone calls you, they’ll need to press a number to continue. It’ll filter out all the robot spam calls!

  • Beatsie1 Beatsie1 (@Beatsie1) reported

    @UbakaOgbogu i read that there were security problems with MyHealth and that it's Telus operated? i'm not sure it's true, but heard it on the news or read in newspaper

  • Sebastien_4tin Sebastien Fortin (@Sebastien_4tin) reported

    @TELUS @ISED_CA Literally never seen any programs connecting any northern programs from @telus

  • YEAllan13 Y. E. Allan (@YEAllan13) reported

    Hello @TELUS and @TELUSsupport I don’t want credit, I want a refund to my credit card for the over $500 you charged me for a service I don’t even have. This is absolutely outrageous and completely unacceptable.

  • Therat4623 Linda (@Therat4623) reported

    @iamwandasykes @usopen Too bad here in 🇨🇦 on the west coast we pay through the nose to Shaw and Telus for nothing, even basic cable which delivers nothing. 100$ per month just for wifi. Basic cell phone plan = 50$. Landline (yes, need it) is 15$ per month. We are so ripped off.

  • antoniomourant ANTONIO DE OLIVEIRA (@antoniomourant) reported

    Hey @TELUSsupport, my home internet signal is so poor that I can’t even open the support chat in my Telus wifi app to complain. With my Telus “great” fiber optic service, I can’t watch Netflix, browse on my phone or check Instagram!!! Can you believe that!?

  • Norma_J_ 🌷 Norma J 🌷 (@Norma_J_) reported

    @yegsheens I use Shaw for cable only. No issues. I was with Telus before, terrible customer service.

  • phluphph Ralph Young (@phluphph) reported

    @yegsheens Check service availability. Daughter in Far East Sherwood park can only get max 25Mbps with Telus. Poor cell reception too. Riverdale I can get only 25Mbps with Telus. I get Shaw gig speed here. Added benefit, one phone is on Shaw Mobile for $0/mth +10/gig data.

  • slav_zeko Zeko Slav (@slav_zeko) reported

    @samifouad @JonnKmech Anyone know if Telus is investing in ambulances, cause for well over a year they've been texting me to use the teledoc service they invested in (uhhm, no thanks your standard telecom services are ****** and monopolistic)