Telus

Telus Outage Report in Sainte-Justine, Chaudière-Appalaches, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sainte-Justine, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sainte-Justine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sainte-Justine, Chaudière-Appalaches, Québec 02/19/2026 09:40

February 19: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • saracharette S Charette (@saracharette) reported

    @erin_dunderdale Kinda corny. Was trying to set up email on a iPhone that had a previous user. No passwords were available. Telus couldn't help, IT dept couldn't help, staff at work either. I was fiddling with it & got it. Feeling pretty proud for an old gal!

  • mjhutch Mike (@mjhutch) reported

    @CRTCeng This might cut down on the number of complaints: when consumers register on the DNCL, enforce it with companies and put some teeth in it. Don't let them acquire another company and start bugging customers on the DNCL, as Telus did with ADT recently.

  • Kiltworm 𝙆𝙮𝙙𝙪𝙝 (@Kiltworm) reported

    Now I just got transferred to my third department at @TELUS and was disconnected before I got to talk. What a terrible terrible system they have. Are all phone companies this awful nowadays?

  • yycnishant Nishant 🇨🇦 (@yycnishant) reported

    @Crackmacs Telus - over 5 years now no issues.

  • fcogaticab Francisco Gatica (@fcogaticab) reported

    @TELUSsupport how long should I wait to get an answer back. You're disappointed me. Let's see if something happen if not @ShawInfo wait for me. Telus is good quality service and poor customer service.

  • AmYYC AmpYYC (@AmYYC) reported

    @TELUS #telus is garbage. Two months in a row I've been overcharged. Anyone else's recording freezes constantly?

  • MingwLee Ming Lee (@MingwLee) reported

    @Gaohmee Telus and Shaw has the largest network up here, but the price is not ‘friendly’ at all. Probably around $100 a month depends on the plan you want. You may want to use fibre optic service since it’s well established in downtown area. Most of them are contract base tho

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @koodo if Telus has a 5G network, and they're your parent company, why don't you?

  • CheeseMaster_Pr The Cheese Master (@CheeseMaster_Pr) reported

    @waylonsnedker @Gaohmee Dang, I didn't realize you were in Vancouver too @waylonsnedker! I am with Telus myself, and though they've blundered my bill many times, the customer service reps I've chatted with to remedy things have always been very kind.

  • sharon_crawford Sharon (@sharon_crawford) reported

    So in light of terrible customer service from @TELUS I will not have internet for over 1 month ... so catch y’all on the flip side