Telus outages and service status in Laurier-station, Quebec

Problems in the last 24 hours in Laurier-station, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Laurier-station, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Douglas Mark (@DouglasJMark) reported 10 minutes ago

  Finally got through to Bell yesterday afternoon on a Sunday. Had to push tech support hard but respectfully. Thankfully, a manager called me back and pointed out that our original static IP address now belonged to someone else (I figured as much). He said static IPs are in limited supply apparently and it might be hard to get it back?!! 🫨 He promised to send a tech over in the morning to try and fix it (no guarantee we'll get our static IP back and might face more delays to reconnect to Telus Health). The Bell technician will have unlock our phone router to allow SIP lines to by restored. 4 days of lock out is not acceptable for our patients and I will push for better with a guarantee for fast response if our static IP goes down by some tech glitch in the future. Hope this will soon come to an end 🙏

• 
  Sadiabc (@74Sadiabc) reported 10 minutes ago

  @TELUSsupport @TELUS most ATROCIOUS customer service…your agents constantly have to “consult” because previous agent didn’t make notes about why I’m calling. been on hold for 59+minutes & counting. All because u STOLE $800+ from my dead father’s account. Just want the $ back!

• 
  Sally (@sadforcanadians) reported 11 minutes ago

  @Martyupnorth Never answer unknown, usually Telus with a good deal. I don’t even have a Telus cellphone. Counted my contacts & some of the were who the f is this.🙄

• 
  Cody J Bechard (III) (@nighthawwk91) reported 11 minutes ago

  Hey @TELUS what's up with my service lately? (Or lack thereof, I guess) located in Tilbury Ontario

• 
  Jayem 🇨🇦 (@LXXIIpercent) reported 13 minutes ago

  I'm pissed that I have to send my S26 in for repairs due to multiple issues & this phone was just released a few months ago. @TELUS should replace this faulty piece of crap but refuse cuz it's past the 30 days. $2,000 phone that's a few months old & has several software issues.

• 
  gm.itchell (@gm_itchell) reported 18 minutes ago

  @TELUS @TELUSsupport I’ve been a customer for a whopping 3 months and already hate it. Haven’t had internet in 5 days. Can’t reach a human, chat bot is 💩 and no one has called me back after getting messages of ‘you will get a callback within 15 minutes’

• 
  ChinoAleman (@chinoalemano) reported 19 minutes ago

  @JordanW34476060 I’ll be back, just need to give it a little cooldown time. It’s pretty sad that the previous research barely got any recognition, it’s $AMPG's biggest MNO, bigger than Telus, and that’s saying something. Thank you for your support! 🫶

• 
  LC (@MMckinneyPhoto) reported 24 minutes ago

  @TELUSsupport Now as a very long time client I feel like I need to cancel Telus as I dont feel this is how I should be treated. It is not acceptable to not notify that they are running late or that there are any delays. I would have been happy to continue my existing plan

• 
  Kar (@HabsGirl09) reported 26 minutes ago

  Telus customer service is the absolute worst

• 
  RouziM (@rouzi_mrouz) reported 32 minutes ago

  @tsxman The company I work for is a customer of Telus Health, and the pension plans I am a trustee for use Telus Health as pension actuaries.