Telus outages and service status in Bonnyville, Alberta

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bon (@bon_muses) reported 3 minutes ago

  @TELUS Your escalation team just informed me that despite being lied to by #Telus staff, and the #escalation team not doing their job, and then taking #unauthorized payment from my account, that was payment for being lied to! Yes. It’s true. You couldn’t make this **** up! @CRTCeng

• 
  Koodo (@koodo) reported 3 minutes ago

  @WolfMamma65 @TELUS Hello Julie, are you having this service issue everywhere ? Since when are you seeing 1 bar of service ?

• 
  North American Union (@NorthAmericanU2) reported 5 minutes ago

  @koodo I don't have a passcode for DMs because I refuse to give my phone # to X. And since my Koodo phone is DEAD anyway thanks to Koodo, I'd have to give X my other phone service provider, which I won't do, either. I will have to stand in line at the Telus store to GET MY MONEY BACK.

• 
  Re Boot (@rebo0ot) reported 6 minutes ago

  @TELUS @reikokoyama79 I propose a new federal law. When phoning a customer service department, if you don’t get a live human answering within 5 minutes, a $50.00 will be given to the customer. And for each subsequent 5 minute wait, another $50.00. Maximum payout to customer $1000.00.

• 
  Dave G (@deive) reported 8 minutes ago

  @icenineleafs @araghougassian how is the reception and is there ability for wifi calling? My daughter was on Freedom last year, but had poor reception at her school, and in other places she frequents (she's a rep hockey player, lots of arenas), where Telus has been great. It's a bit more money ($37/mth) tho

• 
  Brad B (@soldmangach) reported 10 minutes ago

  @VoteCanadaCom Punjabi Singhs destroying every customer service role from Singh Hortons to Telus

• 
  Ballantyne Marketing (@ballantynemrktg) reported 11 minutes ago

  @HockeyPatrol Another reason to cancel my Telus TV subscription.

• 
  Josh Butler (@RSHFarms) reported 11 minutes ago

  @kendude64 @TELUS @TELUSsupport Terrible, hard to run a business with this crap.

• 
  Bryan Clarke (@CoastalClarkey) reported 12 minutes ago

  Haven’t had a family doctor for over five years now. 🇨🇦 Try to sign up with some online company called Maple: sure no problem, take all my info….then they hit you with “join for $85 / mth.” Try sign up with Telus MyHealth: sure no problem, take all your info…no appointments available. Checked three months out. Canadian health care is so bad. Our BC government runs >$10B deficit, yet outcomes are simply terrible. Luckily, I live near Washington USA. Maybe I’ll just get a doctor down there to finally see how expensive it really is (or is not).

• 
  Michael (The Young Buck)🧢 (@YoungBuckFarms) reported 12 minutes ago

  How often does everyone else get calls from Telus, or another phone provider? Weekly? I just don't answer anymore. I always told them, don't bother me unless you can give me the same thing I have for less $ or a better plan for the same $. And no, I don't want a new damn phone