Telus

Telus Outage Report in Bonnyville, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 01/30/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PlansDiscount Discount plans (@PlansDiscount) reported

    @MobileSyrup Telus is offering that to every customer that leaves even if telus account been open for 2 days

  • benlucier Ben Lucier (@benlucier) reported

    @JonathanDunnett @TELUS Yeah, I went with Telus because I knew it was Bell’s network here. But it FEELS different. I’d like to understand why two iPhone 12s— one on Bell, one on Telus — would have slower speed and crappier signal then the Bell phone. Any ideas?

  • GiveItUpDumdums James (@GiveItUpDumdums) reported

    @TELUSsupport @unefleurdelys I am A TELUS customer connected to TELUS Passpoint on Android 12 Beta 2 (W series Canadian s21 Ultra running U1 series software. Thank you ODIN). Change Auth method to SIM from PEAP

  • troy_spreeuw Troy Spreeuw (@troy_spreeuw) reported

    @TELUS I’ve had 6 fake robo calls today! That’s just today. You and your fellow communications giants are doing a piss poor job of fixing this issue. You CAN fix it! Do it before the public demands more regulation, or would you prefer that?

  • JtotheEVON The Artist Formerly Known As (@JtotheEVON) reported

    @ShadowOfLight1 @PaulDoroshenko I've had countless issues with Telus, they all get resolved eventually but typically means spending a LOT of time on the phone or their chat service. Not saying Shaw is any better, but Telus is just as guilty.

  • Bashfulrobot 🤖 Dustin (@Bashfulrobot) reported

    @vicnastea Hey there! I work for Telus International doing cloud architecture. However, I'm green as green can be with kubernetes. So I'm mostly just starting down this path... 👶

  • mmusleh6 #blacklivesmatter maneuver🌈 (@mmusleh6) reported

    @chipfranklin Oh yeah, and Bell, Telus, Rogers, but living in western Canada we are forced to go with them, and being Canadian worst internet for one of the highest rates in the world😤😤😤

  • JonathanDunnett Jonathan Dunnett (@JonathanDunnett) reported

    @benlucier @TELUS Koodo never calls me. Telus/Bell infrastructure, better rates.

  • ryan_dauphinee Ryan Dauphinee 🇨🇦 (@ryan_dauphinee) reported

    Ok @Rogers get your **** together. 32. 32 thats the number of spam calls I have gotten in the past 5 days. Why can’t you get “Call Control” like @TELUS, where the caller must press a digit for the call to be connected, eliminating the robocall. Telus are you taking new customers?

  • BhvCampbell Michelle Campbell (@BhvCampbell) reported

    @GlobalBC no sound on your channel. Telus optik in Kamloops. I've been forced to watch Citytv Van. Rude!