Telus

Telus Outage Report in Bonnyville, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 11/28/2025 00:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • living_marble Mary Gillis (@living_marble) reported

    Please, if you're with Telus and thinking of leaving, do. If my rage at this insipid email can cost them even a single customer, it will have been worth it.

  • tmilleryeg Trisha (@tmilleryeg) reported

    @TELUSsupport 8 hours later, and still no contact. We have spent hours on the phone with you over the past few months, and still nothing works. Why charge for a service if you cannot provide one? @TELUS

  • balaneski Joe (@balaneski) reported

    Anyone have issues with Telus Mobility? I was with them years ago and had issues with them. But I'm currently with Rogers and I'm thinking of changing. It's either Telus or Bell! I currently have Telus for cable and internet.

  • DebRule65 Deb 🇺🇦 (@DebRule65) reported

    @balaneski I have Rogers and Vince has Telus. Both have their pros and cons. Whatever you do take Bell off the list, they were a nightmare when I was with them. I will never choose them again

  • FlahDesign ADHD Positive (@FlahDesign) reported

    It's outrageous that @TELUS charges customers $15 for each past e.bill beyond 18 months. Something that takes a millisecond for their system to generate and spit out. As if the service wasn't already overpriced.

  • ryan_dauphinee Ryan Dauphinee 🇨🇦 (@ryan_dauphinee) reported

    Hey @Rogers because you guys couldn’t get your **** together, Im making the switch to @TELUS stop giving your customers the run around! Your retention team isn’t helpful at all.

  • Schesbalz Dana (@Schesbalz) reported

    @balaneski Telus sucks. But I’ll prob stay with them forever. Lol

  • ripdawg65 ron wutke (@ripdawg65) reported

    Good grief! On hold with Telus for an hr so far to get a problem fixed and it's the same 3 muzak songs over and over and over. Was on hold 2.5 hrs Friday before I hung up. And this time I didn't get the callback option because this is a transferred call. Insane asylum here I come

  • blbourassa Brenda (@blbourassa) reported

    @balaneski No issues with TELUS mobility here

  • dharmabrat Elisabeth Hazell (@dharmabrat) reported

    @MrsSteak @drclairetaylor I absolutely hate to promote TELUS Health, because I don’t like anything they stand for. But I have noticed that you can choose your doctor, and when I choose women of colour I get significantly better responses. They actually hear what I’m saying and have useful help.