Telus

Telus Outage Report in Bonnyville, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 11/23/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BuresBlades Bure’s Roller Blades (@BuresBlades) reported

    @TELUSsupport Hey Telus, I have internet issues, have called three times this morning, but after prompts, it starts dialling someone to talk to and rings and rings and rings, then I get disconnected. It would be great to be able to chat to someone! Cheers

  • chevy_GRR Chevy the Golden (@chevy_GRR) reported

    If you live in BC do not do cellular business with @TELUS Terrible customer service and coverage that gets worse every year!

  • amandeepbirdi Amandeep B (@amandeepbirdi) reported

    @amir_ijaz @TELUSsupport @TELUSsupport i have the same issue and telus phone support was not helpful at all….this is unacceptable and

  • AbBowHunter1 AbBowHunter 🏳️‍🌈 Bi (@AbBowHunter1) reported

    Nothing like being in icu visiting and you have 0, none nada for cell reception. Good job #telus if you want horrible service go with Telus.

  • kirsten__alyssa Kirsten Alyssa 🪴🤍 (@kirsten__alyssa) reported

    @chanter11 @TELUS I can’t pay online because I’m no longer a customer of theirs

  • SandyProcter sandy procter (@SandyProcter) reported

    bought a iphone specfically for my mom for medical emerg,power failure and to reach me in the event she has a need to reach me -tons of money since June - the system was weird & periodic - many roaming charges -'she's on the border-end story -Telus is in a 'black zone' WTF 1/2

  • KalitaNite Kalita Nite (@KalitaNite) reported

    @TELUS worst customer service ever. Why yall hang up all the time? If yall just deal with the problems u created....

  • GingerFin92 Bradley Finlayson (@GingerFin92) reported

    Thinking about switching back over to Telus when I get back to work. This is unbelievable. Another day of trying to log into my account with Koodo and their website keeps being super slow. @koodo

  • CLPublicLibrary Cold Lake Library (@CLPublicLibrary) reported

    Internet to Go How to Borrow a Telus Smart Hub from the Cold Lake Public Library Through a generous donation from Telus, the Cold Lake Public Library is able to offer you Internet service on the go. We now have two 4G LTE Telus Smart Hubs

  • corn_cwm Spruce Grove Corey (@corn_cwm) reported

    My favourite part of having Telus home service is how incredibly unreliable it is…