Telus

Telus Outage Report in Bonnyville, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 01/21/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RTMcFadyen Richard McFadyen🇨🇦 (@RTMcFadyen) reported

    @TELUS on March 19 I advised Telus my service was down. No attempt to fix my service was made. I switched to a competitor and returned their equipment. I am NOT under contract. Telus refuses to cancel my account without speaking to me. When I call I go straight to voice. Be AWARE

  • jamesrcs James R.C. Smith (@jamesrcs) reported

    @TELUS Oh wow. A stuffed duck. How about making your pricing a little more appropriate for the service?

  • LandryLes Les Landry (@LandryLes) reported

    @ITSTIME21282401 @michaelaglasgo I stopped calling there... Calling there almost makes TELUS Customer Service look professional.

  • marionetta marionetta (@marionetta) reported

    @TELUSsupport I migrated to Telus email some time ago; issue was lack of access to Google maps while signed into Telus email. Appears to be working now.

  • jennjmarks Jennifer Marks (@jennjmarks) reported

    @TELUS Telus customer service sucks.

  • Vocal_Friend Vocal Friend (@Vocal_Friend) reported

    @Frazzling @shandro Shoppers is just as bad as Telus when it comes to ‘influencing’ government policy.

  • mlnangalama Martha Leah Nangalama (@mlnangalama) reported

    I have been with @Rogers for over 25yrs. WHY? Because of their exceptional customer service. Canada also has Bell / Aliant, Telus and some other small players. All of Rogers' competition offer lower rates but their customer service stinks. All my friends & family are with Rogers.

  • ufuktanyeri ufuk dogan tanyeri (@ufuktanyeri) reported

    @TELUSsupport + I was supposed to receive a call from Billing department 4 days ago. Still waiting..would you like me to keep writing how bad dealing with telus?

  • CutieCircle Cutie Circle (@CutieCircle) reported

    @GeofferyKehrig The one at #CoquitlamCentral loop has been broken for years. Despite calls to #Telus and the payphone company, the phone was out-of-service every time it was needed. There are folks who could not use cell phones for health reasons, not to mention others who could not afford them.

  • marionetta marionetta (@marionetta) reported

    @TELUSsupport I have been migrated to Google mail for quite some time; the issue is that I cannot access google maps while logged into Telus google mail. If I log out of Telus google mail, I can access google maps. This is an issue for Telus/Google to work out.