Telus outages and service status in Bonnyville, Alberta

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JayUpNorth82 (@Jayupnorth1982) reported 3 minutes ago

  @BenRabidoux Telus also sucks nuts

• 
  子非鱼（图片来自爱德华.琼斯素描） (@Gabriel66345738) reported 6 minutes ago

  @TELUSsupport He said no idea. Probably it is the cable which I use it to connect device and Model. I know he is wrong because I always use cable with no such issue before. Telus does not follow up.

• 
  Adamo (@adamo069) reported 10 minutes ago

  @TELUS all I want to do is cancel. Can’t do it in store. Call and wait 30 minute to be told it’s closed now. Can’t wait to never go back

• 
  SierraAlphaJuliet (@joneseygirl2022) reported 12 minutes ago

  @FringedCanuck @Starlink Central Alberta here on Starlink. We have had no issues to speak of here. After years of Telus non-service and dial up speed level internet service, we are really happy with Starlink.

• 
  Salty Albertan (@FringedCanuck) reported 12 minutes ago

  @DarrellBP44 @Starlink Not Telus. Service has been **** for several days and I just paid my bill. Starlink is going to owe me some free service. For the amount I pay a month this is ridiculous. 😡

• 
  pinkiepie (@pinkiepie111) reported 13 minutes ago

  @Ayan604 @TELUS @TELUSsupport Damn! Makes me wish I didn’t decline the call I got from them yesterday lol

• 
  Mother Clucker ⛰️ (@0zWording) reported 13 minutes ago

  @Mel02999853Mel @krisster8 @TELUS For me, it was the technicians dying in customers driveways on service calls that I had never heard about my entire career until the 💉 Customers calling where’s my technician, GPS shows them on site, dead in their truck in the driveway one in Ontario one in British Columbia.

• 
  Claire Rattée (@ClaireRattee) reported 18 minutes ago

  Northwest B.C. cannot continue to be one cut cable away from losing critical communications. Following yet another widespread telecommunications outage on August 2, reportedly caused by copper cable theft, I have written to the Minister of Citizens’ Services asking what the Province is doing to improve the resilience and reliability of our telecommunications infrastructure. When these outages happen, the consequences go far beyond inconvenience. Residents can lose access to emergency information, businesses can’t process transactions, families can’t communicate, and entire communities can be left without reliable access to essential services. After the major outage in May, my office raised concerns with both TELUS and the Province about the lack of redundancy in Northwest B.C. and asked what was being done to prevent another widespread disruption. Months later, we are still waiting for meaningful answers, and now it has happened again. Copper theft is a growing problem, but whether an outage is caused by theft, wildfire, severe weather or infrastructure failure, our communities should not be left so vulnerable to a single point of failure. I’m asking the Province for clear answers on redundancy, infrastructure investment, emergency connectivity, and what steps are being taken with telecommunications providers to ensure Northwest communities can stay connected when something goes wrong. Reliable telecommunications are essential infrastructure, and Northwest B.C. deserves the same level of reliability and resiliency as the rest of the province.

• 
  Kat Maven (@WhtHatRebellion) reported 19 minutes ago

  @miket136 Cool 😎 what a great idea. Our remote crews all use Stalink now. No more stupid expensive telus air cards.

• 
  Jose Putanero 🇨🇦 (@JPutanero) reported 22 minutes ago

  @BenRabidoux Most people already have cellphones. Most of the times when I speak to a representative of Telus I come away with the feeling that they are trying to cheat me in some way. It is not a surprise that subscriber growth has slowed down.