Telus

Telus Outage Report in Bonnyville, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 11/14/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hunnymoonbaby hunny “i shrunk the kids” moon (@hunnymoonbaby) reported

    @TELUS was harassed and thrown around to five different people and still didn’t have my issue resolved @TELUSsupport this is the only way i can complain i guess

  • infil00p Joe Bowser (@infil00p) reported

    @fanCRTCProfling I thought Telus was the main Telco up to the Yukon border. Also, how would anyone know if NorthwestTel was using the kill switch? Their service is uniquely overpriced and ******.

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported

    @TELUSsupport We are a city owned rental building that was already PROMISED OPTIK TV in Oct 2019. Okay so COVID slows things down but TELUS has NO IDEA IF AT ALL if they will install OPTIK here. It was just a marketing SCAM. We all know it, TELUS knows it and now hopefully TWITTER knows it.

  • sevanmattar Sevan Mattar (@sevanmattar) reported

    @sofiesonja FACTS thats why i never use the app, i got thru the telus app instead

  • SerenityFel SerenityFel (@SerenityFel) reported

    @TELUS The wifi just went down. Is there an outtage in Edmonton?

  • marci_gee Marci Geisler (@marci_gee) reported

    Last summer @TELUS dug up every lawn on the street and left a mess for my parents to fix. Now I find out they've been swindled by a sales rep desperate to make good on this dumb expense. They signed a 3 year contract for services that have NOT ONCE worked since I've been here.

  • debruyn_ed Ed DeBruyn (@debruyn_ed) reported

    @ConsumerSOS The inhabitants of Pretty River Valley, near Collingwood, Ontario, kneel before God of Elon because Bell, Rogers, Telus, & Xplornet can not provide cellular/internet service even close to what StarLink Satelite service provides. Yet 🇨🇦’s pay highest fees in world. Good travels!

  • thelightphone light (@thelightphone) reported

    @mikedinelle @TELUS It's still a work in progress, unfortunately can be a slow process, but we're working with their labs now to get certification.

  • SerenityFel SerenityFel (@SerenityFel) reported

    @TELUS Is service down in Edmonton Alberta? My wifi has been out for over an hour. Im using data

  • StevenX_DFA StevenX (@StevenX_DFA) reported

    I don't understand how my rural Telus mobile internet can go down for like 90 minutes but my smartphone also with Telus worked fine lol