Telus

Telus Outage Report in Bonnyville, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 01/17/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Nickspirit4 Nickspirit (@Nickspirit4) reported

    @onesoccerhelp @onesoccer I’m really really pissed at one soccer today. Wtf is this match not on your Telus subscription service.

  • TuxOtaku Ryan Draga (@TuxOtaku) reported

    @BrandonDraga I have worked for companies who offer access to platforms like Telus Health. And the convenience is extremely attractive. And there is nothing more attractive to modern society than convenience, which makes this issue all that much more pernicious.

  • wpgriceboi HHH (@wpgriceboi) reported

    i am 4 days post op from top surgery. we haven’t had wifi this entire time because telus sucks ***. it’s +32 in my bedroom. my chest is wrapped and compressed so tight that i look like i’m pregnant, which is making me more dysmorphic. anddddd everyone i love is in full crisis

  • cryslogan Crystal Logan (@cryslogan) reported

    DO NOT BUY ANYTHING from the @TELUS WEBSTORE. Terrible customer service. After almost 2 weeks of being assured that my order was in stock and about to ship, 3 long phone calls, now I get an email that it’s back ordered? Payment taken. CCTS report about to be filed! @TELUSsupport

  • akapiece sherri (@akapiece) reported

    @TELUSsupport after being a home service customer for 15 years I’ve been waiting over a week to find out if Telus will set up my services at my new address. 3 escalated tickets and a duty manager and you still can’t confirm if you’re going to hook up my services!? #worstservice

  • akapiece sherri (@akapiece) reported

    @TELUSsupport at this point canceling my services and setting up with Roger’s or Shaw seems like the better/cheaper option. Not sure how long Telus expects a customer to be waiting for an answer on if their services will be set up at their new address. #worstexperienceever

  • Buck74270883 defensive bio weapons Rezpektor (@Buck74270883) reported

    @TELUS @FriendlyFuture Does the @FriendlyFuture inckude bringing plan prices down to the same levels as developing nations? Or friendly means gouges ******** out of cuz telecom is a monopoly?

  • Proctogon Ryan Proctor (@Proctogon) reported

    Hey @RogersHelps how do I get a decent cell signal in Whistler/Squamish? Do you suggest I switch to @TELUS or another provider? Seems a guy can’t even buy a decent signal from you.

  • maykulino Maykulino (@maykulino) reported

    @TELUSsupport Why do I keep receiving the TELUS bill if I cancelled the service more than 3 months ago? And what if I don't pay? I want my money back! Help me or there is no point in calling any support. They just don't solve it.

  • akapiece sherri (@akapiece) reported

    @TELUSsupport so after being with Telus for 15+ years I’m left with no proper internet to be able to work and make an income and when I asked about my current services at my old address and wether I need to cancel I’m told to wait for a call back and they can credit the days