Telus

Telus Outage Report in Bonnyville, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 11/17/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • debdelorey Deb Delorey (@debdelorey) reported

    @edmontonjournal @TELUS Always hearing about a tower going up to give us better cell service, but it never happens.

  • mindaalou meliñda (@mindaalou) reported

    @dirtnita One of the ladies in my office has att and hers kept switching to telus. I have Verizon and for the last two weeks my service switches back and forth to telus and bell, only at work tho

  • BorjeSemenko Borje Semenko 🇨🇦🇺🇸 (@BorjeSemenko) reported

    @calgaryherald @TELUS Is this connectivity so rural people without doctors (most of them) can use your stupid health app?

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @AhamedNicky Hi Nicky! You should be able to reach out to ADT by Telus customer care at this phone number: 1-855-958-8181

  • perry_thomas Perry Thomas (@perry_thomas) reported

    @TELUSsupport A Telus service tech discovered the problem - a contractor had disconnected my fibre feed at a junction box. The issue has been corrected.

  • ajsh314 Andrea S 🇨🇦 #WearAMask #StayHome (@ajsh314) reported

    @ADT @TELUS @TELUSsupport After almost 24h and 3 calls, FINALLY got an appt for you to come and fix the problem caused yesterday. Security system install caused landline to go down. Guess now I'm without a landline for multiple days. Shouldn't have been this hard/taken this long.

  • discoprincess Meh-lissa 🇨🇦 (@discoprincess) reported

    Omfg Telus just texted me under the guise of watching the stanley Cup to get cable. **** no

  • debdelorey Deb Delorey (@debdelorey) reported

    @edmontonjournal @TELUS I live rural… pay full price for a cell phone that has zero service unless I drive to town. Have to have a landline and when Telus pedestal had faulty wiring and I had no phone service, it took over three weeks for a repair to be done. Missed two calls to go for a 2nd vaccine.

  • bwebmtl bradwmtl (@bwebmtl) reported

    @TELUS How about you build a network where I can use my cell service in and around my house. I’m in Montreal and there is a 2 block literal blackout off service.

  • jmar_here J Mar (@jmar_here) reported

    @TELUS what’s up with your monitoring system? I’ve signed up to new unit installed 3 days ago and it’s still not working right! I’ve called your support on numerous occasions and can’t help either.