Telus

Telus Outage Report in Bonnyville, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 02/01/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Georgia58445456 Georgia Louise Brown (@Georgia58445456) reported

    Two tweets I JUST SENT to Telus Support are visible on my G6 Twitter, but not on my G5 or my iPod touch. The G5 is old and obsolete, but the iPod touch is fairly new. These are important tweets. I need help. They shouldn't be disappearing.

  • chriscoastguy Chris (@chriscoastguy) reported

    @TELUS @TELUSsupport @TELUSBusiness Not a happy new customer. Sign up for a business 2 year contract cell plan(s), sales rep signs us up for BYOD no contract, emails on Dec 1 saying taking time to fix, email yest. get out of office til Jan 4. Contact agent via chat, get /1

  • KenHemmerling Ken Hemmerling (@KenHemmerling) reported

    @TELUSsupport Imagine how much simpler this would have been if @TELUSsupport had forwarded on the picture I posted. Imagine how much more efficient Telus support would be if customers had the ability to email or text pictures of the problem. Sadly, that’s not possible. I asked.

  • DarleneKGibson Darlene Gibson (@DarleneKGibson) reported

    Is anyone else with Telus mobility having service issues today?

  • Si7799915848 SLessard77 (@Si7799915848) reported

    @acadienge @myownadvisor Plus the longer you hold companies the better. Learnt the hard way. Could have more without errors but just buy and hold for the most part. Moneysense is a good start too. Got Apple, Microsoft, Tesla, rbc, ctc.a, td, rbc, Telus, adobe. Costco to make a few.

  • dethclokkk Anthony (@dethclokkk) reported

    Just spoke to a telus representative. Theyre willing to give me exactly what i aksed for-unlike rogers. What a relief. Sad that you would treat loyal customers in such a callous way..especially during a global pandemic. Truly shameful that i used 2 recommeded rogers @RogersHelps

  • OrriG Orri Greaves (@OrriG) reported

    @TELUS makes copious amounts of money because they make it impossible to cancel services. I moved and it took 5 minutes to cancel my @bchydro services.

  • theresemacdona6 Therese (@theresemacdona6) reported

    @TELUS Ever tried getting hold of this company when you have problems with your cell phone?? 😡

  • KenHemmerling Ken Hemmerling (@KenHemmerling) reported

    @EPCOR A @TELUS technician was just here without a bucket truck or the ability to fix the fiber drop to my house. God I wish Telus support was as good as EPCORs. Man, that would be nice.

  • Georgia58445456 Georgia Louise Brown (@Georgia58445456) reported

    I sent two tweets to Telus Support and they are not coming up on this phone. I also lost tweets that I sent on Saturday to Telus Support. They disappeared. I may have made a mistake because I am worried.