Telus

Telus Outage Report in Bonnyville, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 12/03/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CoachKurc Kurc Buzdegan (@CoachKurc) reported

    @TELUSsupport 4 out of 5 days when the router is going off line numerous times during the day, restarting requires re login on most devices. Your last reply implied Telus is aware but I’d like an explanation and why 10 years with Shaw was never this bad.

  • kabalguy 𝘒𝘢𝘣𝘢𝘭𝘨𝘶𝘺!🇨🇦 (@kabalguy) reported

    @dandoozled @TELUS I'm paying for TV service and a PVR. There are a lot of sports channels I watch, but can't watch live.

  • milobloom12 Derrick Zito (@milobloom12) reported

    @telus. Problem with my iphone. Apple ran tests. No issue. Telus cannot find problem. Willing to cut contract penalty in half to get new phone. Telus wont budge. #thanks for nothing.

  • NMithani1 Nauman Mithani (@NMithani1) reported

    @TELUSsupport DM’s sent two days ago. No reply. And we’ve still had to coordinate the different contractors. Today was their second failed attempt. We’re still without internet. No idea what happens next. No responsibility or help from #telus

  • SmileAllthetim4 Smile All the time (@SmileAllthetim4) reported

    @Hannah_Bananaz @diana_murphy613 greed here ...China friendly John Manley on Baord at Telus (and was on board of NT as Huawei stole its IP)...will be jumping up and down...he suggested RCMP should have let Meng "slip" through CDN Airport ..sinful

  • afinefellow1 a fine fellow (@afinefellow1) reported

    @Kusamapolkadot @ncweaver Them: I have a specific problem with a thing, You: you just don’t know about the thing… Them: Telus how to sole the problem then? You:

  • vodkaIime pain (@vodkaIime) reported

    what they dont tell you that when you bundle your home & phone services with telus you're actually agreeing to spend about ⅓ of your life on hold with technical support

  • kabalguy 𝘒𝘢𝘣𝘢𝘭𝘨𝘶𝘺!🇨🇦 (@kabalguy) reported

    @dandoozled @TELUS @dazngroup That's only one streaming service and I don't watch anything they provide.

  • dandoozled dan (@dandoozled) reported

    @kabalguy @TELUS It’s my understanding that the CRTC doesn’t allow service providers to force the bundling of products. They essentially have to provide a dry internet line for $0 with enough bandwidth to support the service, and a whitelist of devices allowed to connect which is your boxes.

  • omitsura omi omi (@omitsura) reported

    @TELUS L4H Area code bad reception for the last 2 years