Telus

Telus Outage Report in Bonnyville, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 11/25/2025 10:15

November 25: Problems at Telus

Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bernie8859 John B 🌻🍺👨🏻‍🍳💉💉💉 (@bernie8859) reported

    @moss_sphagnum @RickSharpe15 The sad thing here is that there is a very high probability that the Field Service Rep (may not be current job title) is NOT a telus employee. After the 2005 lockout they began contracting out this work. Most are working for outside contractors.

  • PlatnumHam 🐹PlatnumHam🐹 (@PlatnumHam) reported

    Hey there @TELUS @TELUSsupport I'm a little frustrated that PureFibre isn't available in my area yet. More frustrated that I'm paying more for 100 down 35 up than people are for gig internet. Make it make sense.

  • cheddrR6 Cheddr (@cheddrR6) reported

    .@TELUS fix your ******* internet for gods sake

  • nalyrr ✷*:.。. ry .。.:*✷ (@nalyrr) reported

    was on call with the telus guy for a half hour trying to fix some **** n omg? he was flirting with me and i was flirting with him ?? the problem isnt fixed so they are gonna call me again next week n the telus man said "i look forward to speaking with you again miss ry" WHAT

  • kami_harrison1 Kami Harrison (@kami_harrison1) reported

    Hey @TELUS, I’m getting really tired of paying my full bill and only getting service about 1/3 of the days in the month. Rural hub has been trash SW of Calgary for weeks now, what gives?

  • doxovermilhous I used to pray to recover you. Ach, du. #darcyARC (@doxovermilhous) reported

    So the police sirens are here to guide me away from the people who tortured me my entire life, who likely monitored my home internet using @SASKTEL,and then likely Chris Koene at @Telus, never mind that it’s not hard to do anyway, allowing them…

  • markvk12 markvk1 (@markvk12) reported

    @TELUSsupport hi Telus, I’m experiencing internet outage in Vancouver (V5Z) , is it just me or the whole area is also affected?

  • egomackey layer:13 ego …φ(。。*)↊ (@egomackey) reported

    i have the money telus jus pisses me off **** them

  • paulcmmccarney Paul McCarney (@paulcmmccarney) reported

    Anyone ever dealt with @AsurionCares for phone replacement or repair? They handle extended warranties for @TELUS. So far, communication is 0/10. They don't contact you when they say they will, close service requests without telling you, and the whole process is cumbersome!

  • FartingDuck FartingDuck (@FartingDuck) reported

    @TELUSsupport Of course the support employee who would do such a thing would be fired for "not doing their job" to telus standards.