Telus

Telus Outage Report in Bonnyville, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 11/29/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ONTLLs SueCanada 🐧🐧 (@ONTLLs) reported

    Okay so I got a new cell phone from #Telus, them being the cheap bastards they are, don't sell charging cables with any phone you buy from them! Charge your extra for charging!! Like WTF!

  • HublaiK Hublai_Khan (@HublaiK) reported

    @jfmezei No one cablecos but powercos should have priority to make a utility grade #smartgrid network & lease the ISP provision to the cableco. Bell & Telus should be forced to stick to backhaul, industrial and towers, and simply banned from home service when powerco can host any ISP.

  • LurkingLogger Will (@LurkingLogger) reported

    @Shawhelp @jennifer01inBC It’s been 4 days now and this idea is new to your “team”??? Get some limited bandwidth into your fibre line using the cellular network or ask for bandwidth from Telus given the emergency situation. This has gone on long enough.

  • holtmuer Hunter Holtmyer (mk) (@holtmuer) reported

    @Aprime @TELUS ... what the actual ****

  • ChrisDca ChrisD.ca (@ChrisDca) reported

    @TELUSsupport How do I reach the Telus ADT customer service team? Is there an email address? Have tried calling and left my number, but nobody has called me back. It's been 4 days.

  • JoshArbess Josh Arbess יהושע בן-אליעזר (@JoshArbess) reported

    @rcarrick Quite the opposite with @TELUS. Never been on hold for more than 10 minutes before reaching an agent.

  • lauxmyth Martin Badke, CJL 🌎 🍁 🗝 (@lauxmyth) reported

    Well, a service call with @TELUS was painless. Maybe cuz it was something they wanted to change.

  • fredoskemp fredo (@fredoskemp) reported

    grown *** man gon drive by n say telus sucks ***** as I get out the work whip??? It’s literally 9 am

  • TG87721686 TG (@TG87721686) reported

    @TELUSsupport @Patrick87827040 That is ridiculous- I am a broker and my team needs the info live - we pay Telus for cable and specifically the news channels on several devices- why wouldn’t we just cancel our 2500$ a month we pay Telus and stream CNBC live … hmmm now that I think about it 👋 so long Telus

  • _daijoubuu da pression (@_daijoubuu) reported

    I hope Telus gets put in the ****** ground with the rest of the garbage oligopoly when starlink gets good I hope all those executive ***** lose their jobs and starve