Telus

Telus Outage Report in Bonnyville, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 01/30/2026 08:55

January 30: Problems at Telus

Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MacHmslf Butch Patterson (@MacHmslf) reported

    @AreOhEssEyeEe @Rogers Telus and bell pull the same crap

  • SaquibK7 Saquib Kothawala (@SaquibK7) reported

    After spending 90 minutes on the phone with @TELUS sales a few days ago, I am now finding out that they have no record of my order!! And their support staff has no information to provide and will not escalate. Very frustrating @TELUSsupport

  • Jastien138 Jeannette B (@Jastien138) reported

    @TELUSsupport I can't get ahold of anyone at Telus to help me

  • JODIE__ROSE Uncle J.R (@JODIE__ROSE) reported

    Hey @TELUS @TELUSsupport. I live downtown Calgary and can’t have a stable internet connection? 😒 and can I get ahold of customer support #telus #calgary

  • unknown33483111 unknown (@unknown33483111) reported

    @sonimtech Now on Telus! But I'm getting all kinds of trouble trying to buy it.

  • AddressRS Dylan (@AddressRS) reported

    Anyone in Canada having issues with Telus? Phone service has been in and out all day for me.

  • anarchodelphis Ms. Opossum on Mastodon: zeroes.ca/@anarchodelphis (@anarchodelphis) reported

    @KashPrime @farid__jalali When workers are being exploited, their lives are neither longer, happier, or healthier. When we're fighting "center-left" governments eg. #BCNDP to give corporations like Telus control of healthcare provision, outcomes will only deteriorate. No amount of technocracy will help.

  • WhoTrollsTrolls He Who Trolls The Trolls (@WhoTrollsTrolls) reported

    @TELUS @ExcellenceCan You don't deserve awards, your company sucks ***

  • bcwestmind 🇨🇦 Send more heavy weapons to Ukraine 🇺🇦 (@bcwestmind) reported

    @GicAriana Yet CCTV and CGTN, run by the CCP are on Optik TV by Telus. They air nothing about the protests in China. Do CBC CTV operate in China? No. Shut down CCTV CGTN in Canada.

  • nlsuperman709 NLsuperman709 🫐 (@nlsuperman709) reported

    @TELUS Why do I have to add a SECOND LINE to my existing account just to pay out a new phone? Little fella broke my phone today and I need a new phone. As Telus customer, it shouldn't cost me a fortune if all I want is a new second phone. 😐