Telus outages and service status in Bonnyville, Alberta

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VprVenom (@ViperVenom110th) reported 1 minute ago

  @TdLeaker Whenever you call the bank or Roger’s/bell/telus always press the prompt for French. Just tell that person it must of been an accident. 9 out of 10 times they speak English and will help you anyway and you don’t have to hear that scammer accent.

• 
  Anp🅰️nman (@spacanpanman) reported 5 minutes ago

  $ASTS: 🚨 TELUS CANADA HIGHLIGHTS THE COMMERCIAL AGREEMENT SIGNED W/ AST SPACEMOBILE IN MARCH DURING ITS Q1 EARNINGS. TELUS ALSO MADE AN EQUITY INVESTMENT IN AST. "In March 2026, we signed a commercial agreement with AST SpaceMobile, Inc. to bring space-based direct-to-cellular service to places it has never reached before across Canada. Planned for late 2026, our customers will be able to send text messages, make voice calls and use data in Canada’s most remote locations using standard mobile devices. Subsequent to March 31, 2026, we made an equity investment in AST SpaceMobile.

• 
  Mark Topham (@MarkTopham83949) reported 7 minutes ago

  @TELUS the level of disgust I feel over your handling of the lawsuit regarding 911 and Dean Switzer death was easily sufficient for me to terminate my account.

• 
  World Design Hub (@worlddesignhub) reported 7 minutes ago

  Canada is doubling down on sovereign AI infrastructure. Following the sell-out of their first AI Factory, TELUS and the Canadian government are building three new state-of-the-art facilities in BC.

• 
  I Want To Talk Now (@iwanttotalk_now) reported 11 minutes ago

  @Carpaige178176 @Kittie40Girl Bell has issues because a lot of their customers are French and QC freaks the hell out about the stuff. Telus? They've had entire call centres in the Philippines for at least a decade. I know, because my bosses would talk about them and we'd communicate with the offshore agents all the time. The women would joke because the offshore agents would fairly often hit on them and try to find ways into Canada lol.

• 
  A (@Jupadia1) reported 15 minutes ago

  @TELUS if your going to call and bug me to switch service. Then at least have a human on the other end making the call. I should not have to pause and wait around for the computer to tell a human in a different country to pick up the phone and talk.

• 
  world realist (@worldrealist1) reported 16 minutes ago

  @furmsies Why don’t you go sue Telus for publishing all your info for so many years… **** you clowns are stupid. Your phone number and address isn’t some insane secret.

• 
  Neil (@Revelat_i) reported 16 minutes ago

  @MarkJCarney The money telus received during covid to support federal surveillance should cover the costs.

• 
  Heather 😸💕🇨🇦🇺🇦 (@AlbertaWildcat) reported 18 minutes ago

  @TELUS outsourced all your call offices? Get an operator that can't pronouce my name. You outsourced to a differnt country whose first language is not English? You are losing a customer.

• 
  Nilesh Kashinath Vikhe (@vikhe_nilesh) reported 19 minutes ago

  @TELUSsupport TELUS SmartHome: repeated false alarms → police dispatch while I was on a flight. Told to pay + upsold $5 add-on. Neighbour had same issue, paid hundreds. Fix the system, don’t monetize faults. Will escalate if unresolved.