Telus

Telus Outage Report in Bonnyville, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 01/20/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kjames_2001 Ken James (@kjames_2001) reported

    @TranBC Maybe it's time to pressure companies like Bell, Telus and Rogers to eliminate no service areas on highways in BC, it's 2022 and even on highways like 1, 3, 5, 16, 93, 95 and 97...some of the highest tourist travelled highways in the province have large no service areas.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @kehlp Hi! To avoid roaming notifications or charges, you can set up the Network Mode to Manual > TELUS, from the settings of the phone.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    In its submission, Telus also raises the issue that the Proposed Policy Direction exceeds powers under Section 8 which are limited to broad policy matters. McCarthy Tétrault, Bell and now Telus raise this and I agree. #CRTC

  • ChadOhman Чад (Chad) 🇺🇦  (@ChadOhman) reported

    @DemonBisssh666 Not one outage in three years on Telus fibre

  • safety1222 Safety First (@safety1222) reported

    .@PublicMobile Day 12!! No help yet. Very sad that such a large corporation does not have a single human being for customer support. My issue cannot be resolved with opening a ticket. @TELUS instructed me to tweet to get assistance as the last resort. Still waiting.

  • RealBealangi Bernie (@RealBealangi) reported

    @pens1487 @TELUS I'm with public mobile. My plan started at $25/month but I've been with them long enough it's down to $20/month. Highly recommend them. (My wife has a plan with them for $10/month).

  • NorthZenArcher Fred Matthews (@NorthZenArcher) reported

    on my cell phone because I had to use data to do my work and received nothing. When I was talking to Customer Loyalty, I asked to speak to a manager and was repeatedly stalled even after indicating that I am on the verge of cancelling all of my Telus services.

  • trendy_wendy1 𝚠𝚎𝚗𝚍𝚎𝚕𝚕 (@trendy_wendy1) reported

    @TELUS @TELUSsupport I’m so annoyed with your services. Two weeks ago your customer service rep had to reset my PVR cuz there was an error and now it’s messed up again. My internet never works properly either despite you guys telling us it’s fine. Why am I paying you so much!

  • NorthZenArcher Fred Matthews (@NorthZenArcher) reported

    @TELUS when are you going to stop teaching your customer service representatives to be dishonest? On July 28th, 2022 I went into the Telus store in Lloydminister, AB and purchased a Smart Camera to install to keep surveillance on my back yard where I park my vehicle and to watch

  • faria_wong Steven (@faria_wong) reported

    @TELUS mismanagement. Telus ADT app has been down for the last 2 days. No communication from Telus and no portal to lodge a complaint.