Telus Outage Report in Bonnyville, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnyville, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Marilynn
(@Marilyn65517252) reported
@ve6dpa Hey ,I got a brand new one of those ,bag,extra battery,the whole kit and kabootle sold to me by @TELUS and used maybe 6 months and was told...sorry dear they are not going to work anymore.What dear,you want me to buy back a phone that doesn't work ??? Now why would I do that?
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Wyatt Tanton
(@WyattTanton) reported
Turns out Telus shut down the internet for 4 hours for maintenance. No warnings, no alerts, no nothing. Anyways, thanks for reminding me once again why private sector telecom sucks and why we need to transition away from this. The profit motive doesn’t lead to good service.
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Steve Fisher
(@hellofisher) reported
The most frustrating service I use is by far the #telus Pik TV app. Difficult to navigate and consistently locks me out. I don’t experience this with any other streaming service. I can’t believe how poorly it is designed.
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ADT
(@ADT) reported
@Cdnsnowbird1 We're terribly sorry to hear of the trouble with your service appointment cancellation! We do apologize as we are not affiliated with ADT Canada.We would encourage you to reach out to ADT by Telus directly for assistance.
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Tom Driedger
(@TomDriedger) reported
Ever since @TELUS bought ADT the level of service has gone way down. I hung up after waiting close to an hour to ask a simple question. @TELUSsupport
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Norm Farrell, IN-SIGHTS.CA
(@Norm_Farrell) reported
If you think Shaw Mobile offers good value, make sure to ask them in advance to guarantee a full refund, connection fee included, if you find, as I did, their system does not function as expected. Shaw mobile phone service was erratic where I live and work. Now, back to Telus.
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Hugh Leung
(@HughLeung) reported
@TELUS my @Shawhelp 2 year 300MB contract expires next month and they’re asking me to renew and pay more monthly. You guys got anything for me to make the switch? I’ve been using Shaw for years; down to make the switch if I can pay the same or save.
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Rebecca Bollwitt
(@Miss604) reported
@brittlestar I have found customer service success with the following channels: - Rogers: Live Chat - TELUS: Twitter - Shaw: Twitter
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skinny pete
(@skinny_pete_) reported
@MobileSyrup @TELUS Ontario service when?
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Haersh 👑🦋
(@HersheyBarzXo) reported
Tell me how Telus took out a “pre authorized” payment for services we do not have and never authorized? We always pay the bill manually 😳 like I know they’ll mail the money back in a check but how tf did they get the money in the first place?