Telus

Telus Outage Report in Bonnyville, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 12/30/2025 02:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • burnabymartin Martin Kendell (he/him) (@burnabymartin) reported

    @nspector4 Telus Health sucks. We want a proper family doctor @adriandix @jjhorgan!!!

  • Sockless_Hobo Scruffy McBlunt (@Sockless_Hobo) reported

    @TELUS Worst customer service and company for cell / internet in existence.

  • mdartfeld dart feld (@mdartfeld) reported

    @TELUSsupport hey question i got internet set up today but each time i try to log into my telus connect to change the network name and password it says that the internet is not set up yet i ask since its been about 8 hours since it was set up

  • wallyworld98 Walter Rau (@wallyworld98) reported

    @bhtoys @TELUSsupport Bell is no better than Telus that’s for sure. They all want your money but customer service sucks donkey ***** big time.

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUS Honestly I've been waiting a month for someone to resolve an issue with my SIM

  • FlungingPicture FlungingPictures 🇨🇦 (@FlungingPicture) reported

    @SpeedtestAwards @TELUS Not when service is NONE and I missed the @WhitecapsFC's winning goal: NO SIGNAL at 89 min of game!!!

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUSsupport I have reached out to @TELUS every day since July 9th to deal with an issue with my SIM, literally begging them for help and accommodations. They have ignored me completely and are refusing to respond.

  • JrKonnie KonnieJr (@JrKonnie) reported

    @TELUS @TELUSsupport They did, but they did the same thing on the original July 22 booking. Very disappointed it takes a month to get longtime service transferred with no possible interim solution or action from Telus.

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUS Customer service? I've been trying to get help with my phone since July 9th and your support team constantly dismisses me, makes me repeat myself, and is now refusing to help me. Didn't stop you from sending a bill, even though I can't use my phone.

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUS I've been waiting a month for someone to resolve an issue with my SIM