Telus Outage Report in Bonnyville, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnyville, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Telus
Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Yel 🚩🚩🚩
(@yelgabs) reported
@jbeda @CenturyLink Main reason I had to switch back to cable internet. When I had fiber issues it takes Telus a few days to send a tech. when the tech sees it’s related to the actual wire, they schedule a specialist. This takes two weeks every time. Not good for WFH life.
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Rajesh Sharma
(@rajshar25) reported
@TELUSsupport Update - Telus Twitter support promises me a callback 48 business hours - practically after new year after taking into account holidays. Called customer service again which accepted mistake and said internet will be restored but did nothing. It's a complete shitshow @Tonygeheran
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Stephanie Gentile
(@stephjgentile) reported
@TELUSsupport Sorry we could not retrieve your Telus tv service information, please try again later
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michael
(@michaelvalli77) reported
@Clearwest Koodo/Telus nothing but problems, customer service not even from North America
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Neal Jennings
(@nealjennings) reported
So I finally got my Telus internet installed and operating this week, and after *months* of Lightspeed insisting my DNS problems were not their DNS problems, magically the DNS problems are all gone.
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Mike Raven
(@DR_Ravenstein) reported
@Shawhelp Yes. More than one person has mentioned in passing that Shaw was getting out of handling email service like Telus did. I found that odd since I have never received any notice by Shaw myself. I am trying to find the source of this rumour.
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Yyjcub 🇨🇦🇦🇺🇺🇲
(@yyjcub) reported
@WillyWally19 Good to know. Will continue to dump my Telus accounts completely next year as they eagerly supported this crap.
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Jeff McNeil
(@JeffMcNeil04) reported
All I want for Christmas is for @TELUS @TELUSsupport to fix the network issues me and others had in Cape Breton for over 3.5 mths. Ever since @Bell did 5 g upgrades. Telus still has no eta on fixing issue. Numerous complaints issued no repair no eta.
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Dan Petker
(@PetkerFarm) reported
@woody_VA Rogers/Bell/Telus are all too spendy. Fido/Virgin/Koodo are where you should be shopping your service plans (even tho owned by the Big3): cheaper, for the same ****. We've gone from Bell to Virgin to Rogers and now on Fido. They all have ****** coverage spots.
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michael
(@michaelvalli77) reported
@WinterhawkMom @koodo Koodo is not the co. They used to be, pre-telus, where you had trained, knowledgeable and friendly customer service agents to help Now your cust service isn't even based in North America.