Telus Outage Report in Bonnyville, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

February 09: Problems at Telus

Telus is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (48%)

2. 

   Phone (27%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Abhishek Sonthalia (@AbhishekSontha2) reported 3 minutes ago

  @TELUSsupport Hi Thanks for response my number is 647-544-8631 and have a business account. I am looking to change my plan to get data on my plan. I got a email from telus saying I can get 20 gb for 60$. I would like to switch to this plan. Please help.

• FatB astard (@Fat_B) reported 3 minutes ago

  @TELUSsupport Hi Telus, existing mobility customer. Been using the same sim since 2012 swapping it between 2 phones. Gold is getting pretty worn out. Anyway to get a replacement sim to continue using service without having purchase another?

• Reid Tanigami (@_Swede_) reported 8 minutes ago

  Ordered a new phone from @TELUS @TELUSsupport on November 21, Black Friday sale. Site said phone was in stock and would ship in 5-7 business days. Now expected mid-Feb. Telus store may have stock, but have to cancel order and pay current price. Will switch back to @Bell soon.

• A$MY (@mouthbreather) reported 9 minutes ago

  Just got thank you letter from @TELUS for their support during this "difficult year". You know what would really "show your gratitude" is to give me a discount on my billz over the holidays 😬😬

• Adam C. Sieracki (@ACSial) reported 10 minutes ago

  @girlieishtomboy @TELUSsupport Same issue here, still unresolved. Never happened before. There was an automated call from Telus immediately before.

• Buzz Meeks (@LaylandMeeks) reported 13 minutes ago

  @TELUSNews @juggysihota @TELUS What a load of bullshit! The minute you get out of the city Telus sucks. And expensive for the shitty service.

• Chiclet (@Chiclet20) reported 14 minutes ago

  @TELUSNews @juggysihota @TELUS Maybe, but if nobody can afford your services, why bother. I'm paying 1/5 of what I used to spend on your service. How do u explain that.....1/5th!!!!!

• Reid Tanigami (@_Swede_) reported 20 minutes ago

  Ordered a new phone from @TELUS on November 21, Black Friday sale. Site said phone was in stock and would ship in 5-7 business days. Now expected mid-Feb. Telus store may have stock, but have to cancel order and pay current price. #telus #nochrismaspresent #backtobell

• Commissioner Miner (@fanCRTCProfling) reported 21 minutes ago

  I see lots of seniors not being able to access Telus Email due to #Telus migrating people to google, had a few asking me for help. I wonder how this affects people as Telus removed their paper bills.

• Nilan Marshall (@Nilan21) reported 24 minutes ago

  Telus man. They charged my credit card 5x of 121.71 which means now I have a 486 dollar credit. Refund takes 3 to 4 weeks to process. Wtf.