Telus

Telus Outage Report in Bonnyville, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 10/18/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • V4NLIFE_CANADA 🇨🇦 Riccardo 🇩🇪 (@V4NLIFE_CANADA) reported

    @TELUS what makes you think taking the 80GB and 100GB data plans out of your plans was a good IDEA?!?!??! Wtf

  • Mr_Puck_Cancer 🏒🧡 Jay Bühler 💙🏒 (@Mr_Puck_Cancer) reported

    This begging is a never ending cycle until I pay off a $4.25 k loan & my current #TELUS products. Sadly I know no one who can readily spare $4.25k. It’s not an easy sum to #Beg for either. Once I pay those I’ll have $300 a month for food & gas … 3/5

  • danbattista Daniel Battista (@danbattista) reported

    @TELUS @TELUSsupport telus charges Roaming while your in Canada now, zero help from their support team. Horrible.

  • AnanyaSanyal1 Ananya Sanyal (@AnanyaSanyal1) reported

    Disgusted, disappointed and frustrated with the service of ADT by Telus!! When it was just ADT we had seamless service for 10 years but since we got ADT by Telus, since last 6 months, it's been utter disaster!! Does the company care??# ADT by Telus

  • JekyllnnHide MtPleasant (@JekyllnnHide) reported

    why (tf?) did I get a 23 page package in the mail from telus, on no prompting, after 20+ yrs of having the acct??? I think it's informing me of my obligations in being a customer. I get to do hours of phone time to fine out. Delightful, @telus gee, thanks.

  • diannejoie21 MissDada 💫 (@diannejoie21) reported

    @TELUSsupport Is it possible to request for a new modem? Been with Telus for I think more than 2 years and we’re always having issue with our wifi since we moved. Our area has fiber optic. We have the old black modem.

  • wpgriceboi HHH (@wpgriceboi) reported

    i am 4 days post op from top surgery. we haven’t had wifi this entire time because telus sucks ***. it’s +32 in my bedroom. my chest is wrapped and compressed so tight that i look like i’m pregnant, which is making me more dysmorphic. anddddd everyone i love is in full crisis

  • jamie_montreal Jamie (@jamie_montreal) reported

    @_danslarue What type of water bottles? Have you tried @TELUSsupport ? Telus likes to talk about community support, maybe they have an excess of the promo bottles they give out.

  • akapiece sherri (@akapiece) reported

    @TELUSsupport so now I’m officially moving in today have no internet, have no scheduled service date to install and I work from home… @TELUS solution “use your mobility data as a hot spot for now and we can look at crediting you if needed” Are you F**king kidding #worstservice

  • keepontruckin78 Jas In 🇨🇦 Gettr: @JasinCanada (@keepontruckin78) reported

    @TELUS It seems like the future is friendly unless you are a Telus customer living on $1000-1300 a month on disabilities in which case you don't seem to give a ****?