Telus Outage Report in Bonnyville, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnyville, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kris
(@KristenBenoit5) reported
@HutzMs @TELUS @TELUSsupport My Telus is down too. What city are you in? Cause I’ve been on hold for 20 minutes
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bee eh?
(@HutzMs) reported
..so instead of ME calling YOU & waiting 40min to be told there is a network issue in MY area, YOU could text ME and save your @TELUSsupport people the time & lower call volume & I'd be much less angry for wasting 40min of my life. You're welcome. @TELUS /end #CustomerExperience
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Bildlist
(@Bildlist_Van) reported
@FenellaSung1 @telus tried to offload a Huawei tablet on me when I added another line to my family plan. I told them no way in hell so they gave me some other garbage they can charge me a connection fee on. They have no scruples.
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keegan hoculak
(@darkmarrcuuss) reported
Not the first, won't be the last... but telus rural internet, their customer service, their prices and the lack of backing for any of their promises makes telus the worst isp on earth.
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Commissioner Miner
(@fanCRTCProfling) reported
@MarkBourrie Doh. U have to mention it. The # of disconnects, the # of diff people u go through, how no one knows anything, how many times u are placed on hold to verify, how many times u are transferred. Some people on Telus are recording it all on twitter. See the Telus support account.
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Darcy Rafoss
(@drafoss) reported
@IamKrisAllen @ShawInfo @TELUS City problems....I am supposed to get 25....get 2 usually....lol
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Kyle
(@KyleJFH) reported
@MatthewGreenNDP Aside from climate, realllly wanna go left, we gotta talk dialectical materialism. My phone bill is stupid expensive, as is for every. single. Canadian with a phone plan. Communication needs to be a human right going forward. Abolish Telus etc make it a federal utility 8/?
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bee eh?
(@HutzMs) reported
Heyo @TELUS @TELUSsupport just a thought. If there is a network outage that will affect my internet, why don't YOU text me to tell me that? YOU have my address to know if I'm in the zone and heck you have MY cell number attached to the file even! /1
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ri
(@r_anonx) reported
Also I switched to @ShawInfo less than a month ago and my wifi cuts out AT LEAST once a day and needs to be restarted. I was with Telus before this since 2015 and never once did my wifi cut out so going back to them ASAP my Gpa can’t tolerate this lmfao
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RPM Training
(@training_rpm) reported
@telus Your call centre employees are so busy updating our information and saying yes sir no sir, how may I help you sir. But they have not been trained to actually solve any problems.