Telus

Telus Outage Report in Bonnyville, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bonnyville, Alberta 12/15/2025 01:00

December 15: Problems at Telus

Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Lil_Bubbbz Kat (@Lil_Bubbbz) reported

    @TELUS what’s up with the crappy cell service in Strathroy Ontario? One bar and takes forever to connect when making a call.

  • KevinWi06439233 Kevin Wilson (@KevinWi06439233) reported

    @TELUSsupport Hello, I’ve called *611 and spoken with technical support. A trouble ticket has been opened for the towers I’m my location. I believe this issue is affecting the Telus network in a much wider area.

  • suspectlobster SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia

    Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

  • bullaekla bulla bachelor (@bullaekla) reported

    @Airtel_Presence My queries are remained unresolved. You are not understanding the problem and stating the same thing which I am strongly denying. I have not used any mobile data for that billing cycle.If you are billing for international data roaming then substantiate with evidence from TELUS.

  • drazenc_ Drazen C (@drazenc_) reported

    @TELUS @TELUSsupport is the WORSE. Added STREAM+ to my accounts without my consent and STILL blaming the loyal customer for this error.

  • rachhayley r (@rachhayley) reported

    @TELUS why is your 5g always so slow 👀

  • EleanorVannan Eleanor Vannan-McDonald (@EleanorVannan) reported

    @DeondreSmiles We get it back not getting it back* also that’s not a Telus thing. There isn’t the infrastructure in place for anyone to get service on that road. I think they’re fixing that though.

  • MattyPlumz x-SalTrey’s Diamonds (49-27-6) (@MattyPlumz) reported

    Some actual phone service in the Lac La Biche/Plamondon/Boyle/Athabasca Area would be absolutely amazing for the $120 a month I pay there @TELUS 🤮🤮🤮

  • jasonhanley Jason Hanley (@jasonhanley) reported

    So @TELUS raised my bill by 50% out of nowhere, but meanwhile gives new customers 3x the speed for less than I was originally paying. Geez, thanks for being a long-term Telus customer, eh? :P

  • lloyder1971 Charles (@lloyder1971) reported

    @MoiraPotter11 I’ve been with Telus for idk 15 years. Recently switched to Koodo which is just Telus but cheaper. No issues ever.