Telus outages and service status in Bonnyville, Alberta

Problems in the last 24 hours in Bonnyville, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bonnyville, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  ***** Asol (@NiggaAsol) reported 7 minutes ago

  **** TELUS INTERNET SERVICE PROVIDER THEY ARE THE WORST ******* COMPANY EVER **** THEIR ******* LOCAL MONOPOLY IN ******* WESTERN ******* CANADA **** TELUS

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  Harlow Journey (@HarlowJourney) reported 7 minutes ago

  @TELUSsupport @TELUS At the end of a support call, your agent asked my father what his accent is. He said he is Israeli. He was then treated to a rant about Palestine and it seems like the agent did not actually finish his request.

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  justistruth (@justistruth) reported 9 minutes ago

  Telus customer service in a nutshell. please jump through the hoops of inconvenience. contact us on facebook while the person is on X.

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  Apple (@ugochukwu619) reported 10 minutes ago

  @BrownBehaviour If only Telus will respond to you Those people are damn slow

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  Trader Joel 🇨🇦 (@Trader__Joel) reported 12 minutes ago

  @TELUS Yes, finally. It was very frustrating & felt like an invasion of privacy to answer all the questions + agent transfers simply to cancel an account that was at the end of its term. Every other utility allows you to do this online & it saves a lot of time, why not Telus?

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  Diversity Workshop, CCIP™ 🔨 (@minnysan) reported 22 minutes ago

  Today an @EPCOR garbage truck took out my phone landline in the back alley. I've witnessed them striking the overhead cables before, but today they broke one. Went through a rigamarole explaining to @telus to send a technician tomorrow. I loath both of these companies, BTW.🤬

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  Lewa of Lewahairs (@iwalewa_x) reported 24 minutes ago

  @simsimmaaz @mamaasquishy What provider? Switched from Telus to Rogers. But their service is so pooooooorrrr

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  hungryhippo (@hungryhippo256) reported 25 minutes ago

  @accfanto @LauraBabcock Check the Telus outage map. There's others like infrastructure Ontario.

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  Parental Advisory (@Parental_OnX) reported 27 minutes ago

  So latest update. STILL no @TELUS services at the new house. A LOT of conflicting answers, with any luck tomorrow it gets done finally. And if not then I am just going to cancel everything and go with starlink and put in a consumer affairs complaint. Absolutely ridiculous to take 10+ days to get services connected. Especially with the reasons given. I understand the broken line, but that was repaired last Thursday by the only competent person to come yet. Then to be told to "reboot the equipment" when we don't even HAVE equipment yet.... This is the problem with cheap overseas support that just reads from scripts and doesn't ever listen to anything the customer says. Get your crap together Telus, people are paying you literally thousands of dollars a year for some of these services and your techs half the time done even have the tools or skills required to do simple repairs or swaps if needed.

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  Darksyne 🇮🇹 (@Darksyne2) reported 30 minutes ago

  @TELUSsupport @TELUS 2 days without having access to internet. It’s 2026, it’s inexcusable to have network outages with today’s technology. You’re just as bad as Rogers… Definitely not renewing with you idiots…