Telus

Telus Outage Report in Acme, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Acme, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Acme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Acme, Alberta 03/21/2026 15:50

March 21: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • energyburrito Energy Burrito™️ (@energyburrito) reported

    @StephenPunwasi @kellyma_michael But as you said, if you break your leg Telus health isn’t going to help.

  • markroseman Mark Roseman (@markroseman) reported

    @MdApplewhaite @steve_izen @adriandix However it’s done, it would be nice to differentiate between what I call “robo-doc” appointments (like we often see from Telus Health) and “real” care. My worry is if we just e.g. double 0100, those doing **** care now will keep doing it but be paid double.

  • MattIlich Matt Ilich (@MattIlich) reported

    @Averyflash @typronyk The Telus Health MyCare app worked well when discussing a health issue when I couldn’t get to a doctor. The pandemic exposed many vulnerabilities in our existing health system. If we don’t learn/improve, that’s our fault.

  • JaneSkocdopole Jane Skocdopole 🤦🏻 (@JaneSkocdopole) reported from Botha, Alberta

    @ABBestphotos @TELUS I think you’re lucky. We have terrible service from Telus. Got rid of internet because it uses a “hub” connected to cell towers. Cell service is abysmal. (@TELUSsupport says looking in to it now) Copper land lines not maintained, cables even above laid ground in a field verge! 🤯

  • Ampersand_D Deidre Tansey (@Ampersand_D) reported

    @TELUS Unbelievably poor service. Your agent messed up my move & three days in STILL no internet. #CantWorkFromHome

  • LukeCoughey Luke Coughey (Standing with Billy) #BeepBeep (@LukeCoughey) reported

    @RogersHelps The only way Rogers can fix my issues is to replace my Telus sim card. Sadly, Rogers is $190/month more for my 6 phones for similar plans.

  • SenorT Ty (@SenorT) reported

    Here we go again guys. @TELUSsupport @TELUS Useless service. Just canceled my internet and TV with you today over this. This is trash lol i ain't giving up like you did. #telus #Pelosi

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUSsupport 4 weeks now and no support. Been told to clear my cache 8 times like that supposed to get my SIM to start working. 100% avoid Telus at all costs.

  • MattIlich Matt Ilich (@MattIlich) reported

    @Averyflash @typronyk The BC govt paid for my doctor visit - just as if I went to a physical office. All doctor offices are private enterprises. Maybe Telus takes a fee for connecting docs with patient? Not sure…all I know is I saw a doctor quickly and govt paid for the service.

  • JonJennings Jon Jennings (@JonJennings) reported

    @loxyisme If you upgrade to premium later, they credit you back the appropriate proportion of the cancelled essentials subscription. I doubt the opposite applies. We MIGHT try that later after we cancel our Telus subscription, but for now it's just essentials here.