Telus Outage Report in Acme, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Acme, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Acme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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gamblin
(@TJ_Penney) reported
My landlord is currently at WAR with telus. No clue what the issue is but I've been listening to her verbally abuse a call center worker for the past 3 days. And let me tell you, I feel sorry for the human on the other end of that phone lol.
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Landon Hildebrand
(@Lanbonh) reported
8 hours on hold with @TELUSBusiness trying to fix a problem they can’t seem to fix. I loved working with @TELUS for the last 15+ years, but after waiting for the escalation team to call me back for several days now, can’t imagine they are capable of working with me much longer.
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Patti Bacchus
(@pattibacchus) reported
After years using @TELUS for my home services and putting up with terrible customer service, I switched to @Shawhelp. What a strange experience for me: technician came on time and got the job done in minutes without leaving a big mess. Shaw and I are off to a very good start.🤞
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Linda L Sear AKA: ''Kat Mom''
(@kittykat4512) reported
Dear TELUS: I understand that you see home cable as a 'want' and therefore not a necessity for your customers, but I strongly believe that to even cut off our internet as well as our home phone, therefore leaving us without anything to use in case of a medical emergency, is WRONG
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Uvaraj Thulasiram
(@uvaraj_t) reported
@TELUS It has been a week since I took a new mobile connection with Telus. My inbound transfer porting request failed. I have been trying to connect to a customer care agent for the last 3 days just to get a status update. The wait is insane. Automated chat is of zero help!
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yu hang
(@yuvn6711) reported
@TELUSsupport Can you help me to transfer my number from videotron to telus? I called your service center and went to a store to get help, no one knows how.
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Matthew Dunning
(@mdunning31) reported
@TELUS I've been on hold for nearly 2 hours now to talk to an EPP customer service agent. You should be embarrassed with this especially after scamming your customers from %1.5 of their bill for using a credit card
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🇨🇦Xennial
(@Xennial79Boss) reported
@Kandee90z I would forget what my ringtone sounded like if Telus never called me.
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Henrik to Burrows
(@burrows_henrik) reported
@jaz_lottay @TELUS Never had an issue with my Telus. Two years now with out it slowing down or going down. Just consistently fast
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Lululee
(@WendyWi59361539) reported
@Ryan_r_Williams Currently in the US. $15/month. 5G data. Unlimited calling anywhere in North America. My Telus plan in 🇨🇦 $90/month. 2G data. Only Canada calling. Waiting for hours on hold to beg Telus for an extra Gig is not acceptable. Another broken Trudeau promise.