Telus

Telus Outage Report in Acme, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Acme, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Acme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Acme, Alberta 01/30/2026 13:55

January 30: Problems at Telus

Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CynnamonS Cynnam⭕n Schreinert (@CynnamonS) reported

    @TELUSsupport The problem is these acammers keep using a different number each time. I keep getting calls from Telus saying I can upgrade my phone. and it's always a different number.

  • MaryRic98245363 Mary Richardson (@MaryRic98245363) reported

    I'm so tired to this bloody government. Spying again. Telus gave them this info. I will change my provider, Telus is just as bad as Trudeau. Everyone should consider changing

  • iSlymee Slyme (@iSlymee) reported

    Management team @TELUS is an absolute **** show. Requested to have services put in 2 weeks BEFORE my move in date.After 3 failed attempts I’ve spent 2 weeks living in a home without any wifi, phone, cable. Maybe if you coordinated your installation teams something would get done

  • brushfire53 Gary Carr (@brushfire53) reported

    @TELUS No 5g....this is military surveillance...don't be stupid like Europeans...

  • MilnerMarkus Markus Milner 🇺🇦 (@MilnerMarkus) reported

    @NHLFlames @TELUS I hope they actually show up tonight. That last game was embarrassing. Bad as the officiating was, the players effort level was worse.

  • JubeJubeMonster jubejubemonster (@JubeJubeMonster) reported

    @TELUSsupport I recommend reading the recent reviews in the iOS App Store. These issues are impacting any Telus user that has iOS. I can’t see my optik tv theme packs or premium channels, nor can I make changes to any of my Telus home services. This is not just a single user issue.

  • breanna73072651 breanna singh (@breanna73072651) reported

    @TELUS kindly fix my bill. I signed up for unlimited internet

  • RVangroovy RoseVanGroovy 🇨🇦 🇬🇧 ✌️💗 ♀️ 😷 💉💉💉 (@RVangroovy) reported

    @Telus SUCKS! I have called 4 times in the past 2 hours. 1st I scheduled a callback. Received callback. Never got a human. Held for 10 minutes then was disconnected. Called back got a person right away. Wrong Dept. Put on hold for 1 hour. Got disconnected as soon as ...

  • ThisisMyLife960 LivenTheBertaLife (@ThisisMyLife960) reported

    @JohnHaleCrimLaw When I called to cancel with TELUS, they put me through to ‘Customer Retention’ (I asked to speak to them on my first call, but they wouldn’t transfer me). All of a sudden, we had a great deal! So I canceled SHAW. 2/

  • MikeyB0101 Michael (@MikeyB0101) reported

    Third time this month I've experienced an internet outage with Telus in SE #yeg