Telus Outage Report in Acme, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Acme, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Acme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at Telus
Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (25%)
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Wi-fi (10%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Haley
(@hales0104) reported
@TELUS Have been on hold on the phone for over an hour. No TV or internet for 2 days, 2 techs have been out, today’s tech said the problem was resolved. Not resolved at all, still no TV or wifi. It’s -30 so we can’t go outside, a pandemic so we can’t go anywhere, fix this ASAP.
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Tracy Patrick
(@tracy_patrick88) reported
@djdevo79 @BellMediaPR @TELUS Oh right!!? They pretend they are helping, then lay off a **** ton of staff. Completely unacceptable
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Dr. Julie
(@SavageBean) reported
@BMatB @mikamckinnon @DocDaoust Then yes, I for SURE recommend buying cell phone service from a Fido or Koodo instead of a Rogers, Bell, or Telus. Teksavvy contracted with Bell in my apartment building for internet service and (unprompted) LOWERED my rate while I was there
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Montell
(@InspectorNeids) reported
@TELUS You blacked out the canucks game in the 3rd period, and I pay for nhl center ice which costed 210 dollars despite being half the season, and I cant even watch it. You blacked it out, and its not even on an nhl center ice channel to watch. Fix this ****!
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Steve-O
(@_SilentNoise) reported
This -40 weather sucks. Been so cold that our @TELUS LTE-based rural internet often comes to a standstill or is spotty at best, making loading a website or streaming a 360p video tough. Don't get me wrong, loving the service, but the cold's really messed with it the last few days
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1979SportsBarAndGrill
(@1979Taphouse) reported
Hey @telus we are really struggling to get our service back up and running. Please do your part in supporting small businesses that have been significantly impacted by this pandemic and don’t make it SO hard to continue our service. We are scheduled to open today and have no 1/
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Warrior Of Truth
(@DPocroianu) reported
Telus CEO Threatens to Cut $1 Billion in Investments, 5000 Jobs if CRTC Imposes MVNOs (mobile virtual network operators. Telecom companies threatening govnmt & they get rewarded w 35.5 million dollars handout in pandemic
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Sophia
(@Sophia80704196) reported
@dstevens1414 @TELUS Omg 😱 contact lucas_hackk on Instagram! He can help you get back your account. I just got mine back so happy
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Dr Ben Britton
(@BMatB) reported
@mikamckinnon @SavageBean @DocDaoust Telus sales people were less awful than Rogers, so I'll probably go with Telus. But trying to sort this out while I am locked up is proving impossible...
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Candi
(@Candice65955386) reported
Hey @TELUSsupport @TELUS do you guys usually have issues with wifi speeds in apartment and condos. I had shaw and my old place no issues but moved to a place with telus and nothing but issues