Telus

Telus Outage Report in Acme, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Acme, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Acme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Acme, Alberta 12/09/2025 12:05

December 09: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Carebags Carebags (@Carebags) reported

    @TELUSsupport my internet over the last year with telus has become totally unreliable - it seems you want me to play technician. I can't run my business with an unreliable service

  • bunyposter viv (wifi hotspot mode) (@bunyposter) reported

    @s00nsay nice be super glad u didnt get an appt at telus convention center, that **** had like a 4 hour line agh

  • auzziejlee CBT: crash bandicoot therapy (@auzziejlee) reported

    We swapped to Telus about ten years ago (I wrongly thought it was six years previously) and the technician who came to install services for us got us to install our services by tethering us to our neighbor's conduit under the understanding that this was only a temporary solution+

  • gopsy_s_goraya Gurpreet Singh (@gopsy_s_goraya) reported

    @Darrenent I hope you can help me with the Telus account reporting under my name when I’m not even a telus client

  • FromZeroGaming1 FromZeroGaming (@FromZeroGaming1) reported

    @pathofexile When so many other game companies have global WFH customer support, how come you still need on-site? There's lots of tools for this purpose and even companies who'll provide personnel and do everything for you, like Telus or 5ca.

  • ThymelessC Summer Oakes at Thymeless Cottage (@ThymelessC) reported

    Been having internet access problems again. Dial up was faster than this Telus hub, which yesterday wouldn't load any pages for me. Sigh.

  • Alex_Everatt The Alex (@Alex_Everatt) reported

    Anyone else having issues with @CallofDuty #BlackOpsColdWar lag to the point it's essentially unplayable? I thought it was my ****** @TELUS internet (do NOT get internet from them), but I think it might be the game too. Love to hear thoughts

  • Larry69812557 Larry (@Larry69812557) reported

    @jess_brandbloom Yes! same FN issues I had with Telus, picture cutting out and sound dropping WTF! You experts should have this figured out by now its 2021

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported

    @gregobr All optics. Investment is % from revenue. BCE Q1 2021 FCF was almost $1B, up 54% YOY. Gov. depreciation incentives decrease profit tax. Regulator keeps competition away. In 2023 after election and tech cycle done, investment % goes down. TELUS indicated lowest CAPEX ever at 14%.

  • AndrewSGTobin Andrew Tobin (@AndrewSGTobin) reported

    @nucksaid That's weird, you're not the only one to have this problem. But it was on for me and others on SN 360, maybe Shaw vs Telus? I don't know very odd indeed