Telus outages and service status in Acme, Alberta

Problems in the last 24 hours in Acme, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Acme, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Worker of Lead (@WorkerLead) reported 5 minutes ago

  @SilentSnow89 Price of Oil is high. Unemployment still sucks. **** even Telus slashed their dividend

• 
  Banancial (@Banancial) reported 8 minutes ago

  $TU — Dividend investors in TU just got peeled. TELUS announced a brutal 55% dividend cut to $0.1875/quarter, coinciding with a $2.1 billion non-cash impairment at TELUS Digital. This drove a $1.8 billion net loss for Q2. This wasn't a minor tweak; it's a clear signal of deeper operational challenges, especially within their digital segment, following a Q1 dividend growth pause and a 52% net income drop in May. The drastic dividend reset aims to deleverage the balance sheet, targeting 3.0x net debt/EBITDA by end-2028 from 3.5x currently. This move is expected to save $2.7 billion cumulatively through 2028, with the DRIP discount ending October 1st to further reduce dilution. Full-year guidance was slashed across the board: service revenue now flat to -2%, Adjusted EBITDA -2% to -4%, and free cash flow around $1.8 billion. This magnitude of impairment and guidance cut will rattle income-focused portfolios. We're watching for concrete asset monetization updates and progress on their leverage target. We peel the news before it peels you. Source & full breakdown: Wiseek (link in bio)

• 
  PsudoMike 🇨🇦 (@PsudoMike) reported 9 minutes ago

  Telus posted a $1.8 billion net loss, mostly a $2.1 billion writedown on Telus Digital, its customer service arm. Rough news. AI is eating the contact center model that arm was built on. I've watched Lagos BPO firms sit on this exact bet for years now, and the clock feels like it's moving faster than anyone priced in.

• 
  ♠️ ACE of Spades™ (@HanyaToderoff) reported 9 minutes ago

  @AngelaUnspoken I only connected the dots recently when my phone crashed and I had to replace it. Started searching for the best mobile phone rates and explored the links: Interesting that there are only Three Major Networks and Subsidiaries in Canada Telus Network Family ◦Telus Mobility: Main carrier providing nationwide 5G coverage. Visit Telus. ◦Koodo Mobile: Mid-tier flanker brand owned by Telus. Visit Koodo. ◦Public Mobile: Value/prepaid brand operating on the Telus network. Bell Network Family ◦Bell Mobility: Major national carrier. Visit Bell. ◦Virgin Plus: Flanker brand offering mobile and-home services. ◦Lucky Mobile: Prepaid discount brand. Rogers Network Family ◦Rogers Wireless: Major national carrier. ◦Fido: Popular flanker brand. ◦Chatr Mobile: Discount brand focused on talk, text, and budget data. One Independent / Regional Network ◦Freedom Mobile: Major regional carrier owned by Quebecor. It looks like Virgin Plus at Bell offers the best plan at the best rates and Koodo at Telus plays a lot of pricing games on customers. So few choices in Canada. Wonder how that happened?

• 
  Mike Brennan (@MikeBre58407055) reported 10 minutes ago

  @MPelletierCIO If she was managing my money, I would redeem my investment. I'm guessing she isn't an actual Telus customer, so is clueless. The problem is the hideous customer service, they would be better if nobody picked up the phone. I cancelled my cable, took weeks.

• 
  Lynn Without an E (@Moon_River05) reported 14 minutes ago

  @Rogers You got greedy and claiming GM Place but that wasnt enough you have to overtake Shaw. But what you didnt do was increase your staff to match your accounts accumulation...to the point where, I heard "Sorry, we are too busy to take your call, goodbye" Over and over and over for more than a month. Pssst It's Business 101 to NEVER EVER let that happen. Oh and Ive switched to Telus. Am I one lost customer, or 1 of many? 🤔

• 
  Gregoryfan (@Gregory_SB35) reported 15 minutes ago

  God my internet is so slow :/ I have Telus purefibre 250 Mbps and man it is sooo slow to download games or stuff on my laptop like it takes an hour plus. tbh i kinda did forgot what internet plan i actually had (lol) but i thankfully will probably upgrade to either purefibre 1 gigabit or 1.5 gigabit and hopefully i will have much faster speeds :) and once i do that, i will only have to get an Ethernet port installed in my bedroom and then i will finally not have to worry about internet speeds again :3

• 
  Dammy (@OlatunjiAyokan2) reported 16 minutes ago

  🚨 TELUS is paying for your selfies! A new Face Deduplication Collection project is now open. 💰 $0.55 per accepted image 📸 Submit 20–24 selfies to qualify for payment 🌍 Remote You'll be asked to upload: ✅ Current neutral selfies ✅ Selfies with different head poses ✅ Older photos from your gallery (to help AI understand facial aging) 💡 Tip: Submit around 30 images to improve your chances of having at least 20 accepted after quality review. 🔗 The application link is in the comment section.

• 
  𝒯 (@trriixsha) reported 18 minutes ago

  this is what the telus app tried to do, the issue is scheduling, nothings available

• 
  Steve McDowall (@SteveMcDowall10) reported 18 minutes ago

  @bigdaddybustard @DannyAustin_9 Done , cancelled Rogers and got Telus. When they asked why I was cancelling, I went off on the poor guy on the phone..