Telus

Telus Outage Report in Ailsa Craig, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ailsa Craig, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ailsa Craig and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ailsa Craig, Ontario 12/22/2025 13:45

December 22: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • big_fan2019 𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta

    @TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesn’t work why

  • ericbre83507415 eric brewer (@ericbre83507415) reported

    @TELUS I joined tellus in the spring. When we had our first power outage we realized our data would not work in our home and our phones were dropping calls non stop. I phoned tellus and they created a work ticket and told me they would follow up with me.

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported

    Ever go out and notice a Telus truck in a parking space in a lot and it's surrounded by orange cones? That's a result of letting idiot zero-risk bureaucrats take over the safety departments. Those same kind of idiots make up the Covid-zero cult.

  • Diablo5217 Diablo52 (@Diablo5217) reported

    @BambinoJalapeno Telus, Bell and Rogers along with the government will put a hard stop to that, with the help of the CRTC. They don’t want anyone else getting a piece of the pie. Not even the crumbs. Fleecing Canadians is their job.

  • wesleysleong Wesley (@wesleysleong) reported

    @TELUS @pwbarron @outstanding Wonderful news. Can we fix the 911 issue now please!!!

  • theonlytashina Tashina (@theonlytashina) reported

    @TELUS should do something about their crap service. Paying $100+ a month for 3G that can barely send a tweet out.

  • ericbre83507415 eric brewer (@ericbre83507415) reported

    @TELUS A few days later they called again and told me my mobile phone was not for use at home but when mobile and offered no solution.

  • GingerEWilliams Erik Williams (he/him/his) (@GingerEWilliams) reported

    Hey, my fellow Canadians! Any fans of #startrek Prodigy having issues with Ep 12 not showing up in Crave TV via Telus Optik? I was informed by @CraveHelp that Ep 12 would be available tonight, but #noluck

  • HamiltonPolice Hamilton Police (@HamiltonPolice) reported

    ***ATTENTION*** According to TELUS at this current time, TELUS landline whether voiceover or hardware IP does not have the ability to call 911 . We have been advised this is a wide spread outage . TELUS is working on a solution.

  • Logan69051644 slutnapple (@Logan69051644) reported

    @TELUS way to repeatedly drop the ball and then have me wait on hold for a total of 3.5 hours and offer no compensation on your own mistake. Abysmal service and accountability