Telus

Telus Outage Report in Ailsa Craig, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ailsa Craig, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ailsa Craig and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ailsa Craig, Ontario 12/21/2025 21:15

December 21: Problems at Telus

Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrellWinwood Darrell Winwood (@DarrellWinwood) reported

    Anyone else in #yeg having serious @Telus problems today? My service has been out all day and can't reach any support help.

  • RonClark282 Ron Clark (@RonClark282) reported

    @TELUS You're customer service is absolutely Pathetic

  • BillRob06744883 Clearly Tired of The UCP🇨🇦☮️ (@BillRob06744883) reported

    Credit card companies want a copy of Telus email as does the government. It seems Telus doesn’t have the approval to pass the credit card fees on to the consumers. Since Quebec has different rules they just added on a fee. I would @Telus but what’s the point they never responded

  • ShawnBechard Shawn Bechard (@ShawnBechard) reported

    @Telus has ignored my complaints about MITM attacks, because it proves that internet service providers work hand in hand with community mobbing and corrupt authority.

  • docmartin1987 Bradley Martin (@docmartin1987) reported

    I myself wasn’t looking for a massive pay increase (although we sure wouldn’t turn it down) but I have issue with the continued push for privatization and wasted tax dollars going to places like Telus. The crumbling of primary care continues! #ABDocsForPatients

  • Joanne46466876 Joanne (@Joanne46466876) reported

    @Tim_Bousquet Hi Tim, a bit off topic however related. I am furious with both Bell and Telus along with everyone else. Bell sells you a bundle package that includes your “landline” which we now know is not true. I always justified the “landline” for emergency calls.

  • newfoundnewsca Newfound News (@newfoundnewsca) reported

    Telus and Koodo are experiencing technical difficulties. RNC is requesting that all persons wishing to contact police for non-emergency services through Telus and Koodo cell phones to call the following numbers: Corner Brook: 709-640-6148 Northeast Avalon Region: 709-685-6024.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @dabs241295 Hello. Please note that you have reached the TELUS Consumer Support. As we can see, this is a TELUS International related matter so we would advise you to contact them.

  • Ifyagunbiade Ifeyinwa Agunbiade (@Ifyagunbiade) reported

    @RNC_PoliceNL Here in Edmonton Alberta, South side area, Telus and Koodo is the worst service....I can not even make a call

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3