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Telus

Telus Outage Report in Ailsa Craig, Ontario

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Ailsa Craig, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ailsa Craig, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mark_copeland
    Mark (@mark_copeland) reported

    Telus down?

  • taraabelll
    tara ♡ bell (@taraabelll) reported

    @MIHomeYGK Napanee here, Telus Mobility is down and Bell internet is down too, so between my internet and cellphone I’m in the dark but weirdly have access to Twitter and no other apps :s

  • jm_731
    Jes. (@jm_731) reported

    @MIHomeYGK Telus here as well and we have no service. Cogego is working fine though.

  • CKWS_Shauna
    Shauna Cunningham (@CKWS_Shauna) reported

    @sydenhamkennedy Also hearing from @Telus customers that they're still having issues. A reply sent to me from an @Bell customer indicated they hoped to have this fully resolved by just before 8:30pm.

  • scottmichaud
    Scott Michaud (@scottmichaud) reported

    @AcadienSniper @Lizzouse @Bell_Support Weird part is my Bell Fibe went down at exactly the same time as my Telus cellular flipped into Emergency Call. Would be interested to see what sort of outage took down at least two providers at the same time. And yet Twitter and Discord seemed unaffected.

  • fnveenie
    Mike Veenie (@fnveenie) reported

    @eboltz16 @Bell_Support Except I'm telus. Xplornet also down

  • timstoy86s15
    Tim Robinson (@timstoy86s15) reported

    @MIHomeYGK Im with telus and dont have any service either.

  • r0to00
    robert alexander (@r0to00) reported

    At 4:13pm Monday April 5th, our fibre went down at multiple locations. Getting reports Bell, Vigin, Telus Koodoo phones have no service. DSL is also down.

  • seanatis
    Sean (@seanatis) reported

    @CKWS_TV Out here in Trenton. Had a sudden Telus outage at the same time.

  • NesdaCloud
    Nesda Cloud (@NesdaCloud) reported

    There is a known wide spread Telus outage-we have been advised it is currently being worked on.