Telus

Telus Outage Report in Alert Bay, Regional District of Mount Waddington, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alert Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alert Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alert Bay, Regional District of Mount Waddington, British Columbia 01/21/2026 17:40

January 21: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CrimClaw Crim (@CrimClaw) reported

    @crystalmundypsy That and the privacy issue. Companies in other places of the world have been caught using tele-health to get around privacy laws—what proof is there Telus ISN'T doing the same? Because they sure aren't doing this out of the goodness of their hearts.

  • TerminatedWest CherylTerminatedWest (@TerminatedWest) reported

    @dorothy34589928 @AlexRuff17 Did you know what's come to light that was hidden. Our government has been paying Telus for access to your phone with no search warrant. This man is drunk on power. Btw the protesters were never charged above anything other than mischief. And GoGundMe release info also denying

  • jones_m1 Mike Jones (@jones_m1) reported

    @cbcradio hey, what's up with casting cbc listen to Google home? Not working for at least two households, one Shaw one Telus in Victoria?

  • KevinSMcArthur Kevin McArthur (@KevinSMcArthur) reported

    Province to Telus: dont you know were in the business of underprovisioning health care?! How dare you create a medical service. Someone might actually get an appointment and we cant have that!

  • LeonardoTaurus Leonardo Figueiredo (@LeonardoTaurus) reported

    @TELUS Finally, he said that he was going to call his manager and call me back. He called me back saying that his manager said it was clear NO from his end. The installation was not going to happen because they wouldn't assume these "issues/risks".

  • Eyespyaniceass Steve Is Me :) (@Eyespyaniceass) reported

    Hey @telus I switched and you shut down the app on me so I need to know how much credit I’m getting back. Thanx

  • EconomicPrison1 Economic Prisoner (@EconomicPrison1) reported

    @1ginnylou @John1MD The goal appears to be to make the problems so intractable that the "obvious" solution is private contractors like: -Telus telehealth -Nurses imported under contract at great expense -Private labs

  • nadineborduas Nadine Borduas-Dedekind (@nadineborduas) reported

    @CSC_WIDE @CIC_ChemInst Hi! We’re looking to book a wheelchair for the conference but the Telus centre said they only have 3 and don’t take reservations. Anything your team might be able to do to help?

  • LeonardoTaurus Leonardo Figueiredo (@LeonardoTaurus) reported

    @TELUS After 1 month of waiting for my home security installation, I was surprised that you simply refused to get the job done. The technician and Manager refused to provide their company name and contact info. Disrespectful and amateur service.

  • MarkShaw24 Mark Shaw (@MarkShaw24) reported

    @kreynolds118 @TELUS I’m not surprised about this. We recently left @TELUS after being with them since 2011. Both customer service and technical quality declined dramatically in recent years. I wouldn’t refer my worst enemy to them.