Telus

Telus Outage Report in Alert Bay, Regional District of Mount Waddington, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alert Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alert Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alert Bay, Regional District of Mount Waddington, British Columbia 11/27/2025 13:20

November 27: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DianeFreeling Diane Freeling (@DianeFreeling) reported

    Is anyone else having trouble with Telus TV and internet in SW Calgary? No TV reception and half assed internet

  • StephanieOxygen Stephanie O2 (@StephanieOxygen) reported

    @lolpipewrench @TrollSpanker6 And Telus. That used to be AGT. (Alberta Government Telephone). Calgary to Vancouver was bad enough, but now who ******** knows. **** French, you need to be multi lingual to live here. Nobody speaks English.

  • ShOcKjOcK80 Jeff Cabiles (@ShOcKjOcK80) reported

    @MindyJoss Unfortunately, we left MTS because when we called to see if they had any deals, all we got was the run around and a few rude customer service reps. I’m with Telus now, no issues, maybe check them or other plans? Compare? 👍

  • TinZhanV RIO.J (@TinZhanV) reported

    @Tonygeheran @gregobr Internet cable cut down by a truck on Friday. FOUR days passed, called for service, long hours waiting, long hours begging, but NOBODY cared. Working at home, we need INTERNET . TELUS do your work.

  • AlanaSpindler Alana Ⓥ RN (@AlanaSpindler) reported

    @MindyJoss Also, while the devices aren’t free or cheapish, I’ve been with Telus for the last 6 years and I have no service issues.

  • Elnath_salad Ethan (@Elnath_salad) reported

    @nervysage @Mute14_ It's a "pick your poison" type deal with Canadian ISPs unfortunately, I'm with Telus and I've gotten really bad service from them and I'm stuck in a 2 year contract there as well

  • CanadianLuigii NC Hammer (@CanadianLuigii) reported

    @chev1867 Wait, people have to pay for VM? It doesn’t come with the plan? I don’t think I’ve ever had to pay for that service (Telus)

  • YankeeCanuck YankeeCanuck 🐧 (@YankeeCanuck) reported

    @maxfawcett @TELUS @TD_Canada TD is awful. We were with them for 18 months in the early 90s. Ran out of cheques, asked for some at the counter while we waited for the order to come in. Had just deposited income tax refund & paycheque. They gave me cheques, and I left, we wrote some cheques to pay for things.

  • Kassie_YEG Kassie (@Kassie_YEG) reported

    @Shawhelp this is for other ppl here looking for help, please state the city and neighborhood you live in. Help the rest of us avoid renting/buying in the internet NO ZONE. Shaw may be fast but they dont have customer service. Telus, tell us why you hate us. Yea ZERO options

  • gletham gletham Communications (@gletham) reported

    It totally sucks when you're getting pushed around by @saanich , @telus & their subcontractors when they're construction work on the roads resulted in damage to my vehicle and all of them deny & even insinuate I'm lying! Sorry but I have real issues on my mind to deal with! #yyj