Telus

Telus Outage Report in Alert Bay, Regional District of Mount Waddington, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alert Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alert Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alert Bay, Regional District of Mount Waddington, British Columbia 01/09/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • canon12a Daniel (@canon12a) reported

    @TELUSsupport on phone over 1hr with 1-866-558-2273 Telus support. still got nothing from them .Conference calling only works partially. when on call with person1, person2 calls me, i merge person2, now person1 can't be heard by person2 and I, but person1 can hear person2 and I

  • dmcmonomills Murray Chamney (@dmcmonomills) reported

    @TheTeslaLife @DMC_Ryan On my trips to the US, the LTE drops for about 30 seconds, when it changes service providers. It was ATT/Rogers, but I think the Canadian system is now Telus. I've gone across the border 3-4 times, and never had anything more that a few second hiccup.

  • Acta_non_verba Manuela 🇨🇦 (@Acta_non_verba) reported

    What I'd like to know is how @ShawInfo and @TELUS think it's ok to charge retired people almost $200 a month for their internet and cable. Something needs to be done to help retirees!

  • clem685 Clément G. (@clem685) reported

    @TELUSsupport and @TELUS is it normal for cust serv agents to hang up on customers after 4hrs on the phone w no resolution to billing issues #poorcustomerservice #notacceptable

  • orlyjoffre Orlando (@orlyjoffre) reported

    @TELUS internet’s service as absolute garbage. @TELUSsupport

  • DavidNg15665056 David Nguyen (VicPd - Human Rights) (@DavidNg15665056) reported

    @NguyenCitizen Ask Manak. If he has clue. Think this cutting edge technology. I beat it once by dumping my Telus cell phone and they tracked me down with mobile units on Simcoe and Dallas. Vehicle emit fluorescent dye thermal gel that "decays" while giving feedback based localized interference

  • indigenousmusic Sewepagaham (@indigenousmusic) reported

    @TELUS You suck! Phoned in, selected callback service. 30 mins later received callback who then transferred me to another dept. Waited another 60 mins!New person was new and talked as she learned/read how to help me. Transferred me to a 3rd person. 1hr 30mins later call done. 🤬

  • Canadian_Errant Dr Samuel McLean (@Canadian_Errant) reported

    Looks like somebody managed to get into the Telus system, compromised all her info, and tried to shut down her line and transfer it to somebody else. I'm completely unimpressed by Telus's response so far- they're not sure if she'll lose her number or not.

  • mlindsay65 Mike Lindsay (@mlindsay65) reported from Calgary, Alberta

    The @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.

  • mikeinthevalley Mike in the Valley (@mikeinthevalley) reported

    It always amazes me just how inept some companies can be with their direct marketing. I have home and mobile service with @TELUS and have for years. Both are setup with autopayments but today I get a notification saying to log in to manage payments.