Telus

Telus Outage Report in Alert Bay, Regional District of Mount Waddington, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alert Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alert Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alert Bay, Regional District of Mount Waddington, British Columbia 11/16/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JPRochaun JenP (@JPRochaun) reported

    After waiting >2hrs to speak to a human, Telus can’t help me. “It’s a different department”. Still waiting in chat queue to try my luck there. Horrible customer experience!!

  • Jon_Lamont Jon Lamont (@Jon_Lamont) reported

    @Mark_Goldberg @MobileSyrup It's not about pricing. Telus filed an application with the CRTC in Aug. to add credit card processing fees to bills. A decision is expected on Sep. 29. The story highlights customer frustration with Telus over the added charge (maybe because their bills are already so high)

  • susie_parker Susie Erjavec Parker (@susie_parker) reported

    @40deuce @TELUS They have never accepted debit at their kiosks/stores

  • Tjierra #PrayforthePlanet (@Tjierra) reported

    .@TELUS is jumping on the price gouging band wagon and charging customers an additional 1.5% for using a credit card to pay their monthly bill starting in Oct. It's bad enough we have the worst data plans in Canada they are now going to rip you off this way too @CRTCeng #Telus

  • Desjaray1 Desjaray (@Desjaray1) reported

    @TELUSsupport Why have I only had 1 bar of service for months, same with everyone I know on Telus’s Server.. I have always loved Telus but I pay over $100 a month and my service is extremely slow and phone calls are cutting out.. so frustrating! #telusserviceissues #iPhone13Pro

  • va3jme Jamie Cashin (@va3jme) reported

    I just saw an absolutely terrible commercial for @telus home connected services. It basically shows these two young people and as they're walking away from the house the second person says "aren't you glad I set that up for you"

  • wolfe69err Mr. Abdul Kaskas♊️ (@wolfe69err) reported

    @TELUS , @TELUSsupport ...So, after the fact that I did a #Factoryreset on my phone, I am still experiencing " #Videochat pixelation" , " Video chat feed #Freezing " , and audio feed dying. My phone is , respectfully, not the problem as i

  • braunshizzle Braunson Yager (@braunshizzle) reported

    @TELUSsupport I'm not able to login to my account, when it says to use my Telus app for a code, the code area just says "... we couldn't retrieve your codes, try again." yet never works.

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • Mandara_an Big Reddington (@Mandara_an) reported

    Ive been on hold with @telus for 4hrs cause they can't just fix my payment issues and just keep tossing me around like a ******* football. I hate it i hate it i hate it