Telus

Telus Outage Report in Alert Bay, Regional District of Mount Waddington, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alert Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alert Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alert Bay, Regional District of Mount Waddington, British Columbia 12/25/2025 15:05

December 25: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Iittenn (@Iittenn) reported

    umm no not the wifi acting up yet again i swear y’all want me to be a mechanic soooo bad i’m not gonna go and mess around with the router again @TELUS please fix this

  • GameTimeArt Art Middleton (@GameTimeArt) reported

    Do I even bother trying to reach a real person at @shawhelp any more? About fed up with the "service". Are there any good internet providers in #yeg not named Shaw or Telus?

  • coldplay_oilers x - Coldplay_Oilers ➐ (@coldplay_oilers) reported

    The AHS site at Telus Convention Centre is issuing Moderna today and apparently people are arguing with nurses saying they must have Pfizer. IT’S THE SAME ****! #ableg

  • kimpagegluckie KimPG ✌🏼🖤 (@kimpagegluckie) reported

    @MattGrierMusic @maxfawcett Rogers. I've traveled a fair bit on Telus and Bell and had better service with both than with Rogers.

  • wmpdll Atchur Service® - Wear Mask/Wash Hands (@wmpdll) reported

    Yeah the network has only been paid for like 25 times over from all the customers you have Telus

  • newsandinfo247 TheRealDeal (@newsandinfo247) reported

    @TELUSsupport We still don’t have access to critical emails due to this forced “migration”. Your issue escalation department apparently doesn’t work past 5:00. Your customer service line isn’t helpful on this issue. We would advise @Telus customers to find other service providers. @CRTCeng

  • LeahMueller13 Leah 🇨🇦 at home (@LeahMueller13) reported

    @Caligalli We pay $10 dollars a month. My parents use it when they call us. I like how it doesn't cut out when both parties are talking at the same time. Telus has a service called call control that has effectively stopped ALL junk calls. (On cell phone too) We will keep it for now.

  • SPykeF1fan scott pyke (@SPykeF1fan) reported

    @maxfawcett First I got mad at Bell for poor customer service then Rogers pissed me off for lousy customer service. Telus was little better they lasted 3 years Now I'm with Virgin but it's only a matter of time LOL

  • Svetik604 Lana (@Svetik604) reported

    @TELUS why is it so hard to process a move?? It took a week and multiple calls to now receive a bill that's higher?? I asked to cancel a service not add!!

  • Noxris Noxris (@Noxris) reported

    @ElenaPorter42 @TELUS Elena just change internet providers, they will never stop ripping you off. sorry for the bad news. i reccomend rogers or literally any other company if you can. good luck