Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 12/01/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ShawnKing Shawn King (@ShawnKing) reported

    OMG @Telus, WTF are you screwing with my bank account!? You took money out on Nov 29 (which bounced because YOU SHOULDN’T HAVE!), Dec 3 (which went through), and Dec 9 - WHICH ALSO ******* BOUNCED!! I can’t believe I have to deal with this bullshit company AGAIN! cc @TELUSsupport

  • IslandLooter 🇨🇦 Failed Saving Throw (@IslandLooter) reported

    @xLiserx This isn't an ad for Shaw but only to exemplify how bad the Telus product and services has gotten comparatively.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @itsxbosstime It's a phone number for Telus Customer Service.

  • pnaught13 Patrick (@pnaught13) reported

    @michellehacon Not sure yet. I’ll decide tomorrow. What TV service does he use? Does he have TV on Demand? I have Telus as my provider and they have them available there for free.

  • andrew00654110 Andrew (@andrew00654110) reported

    Just switched cable providers and instead of Spokane US stations I'm now getting Seattle US stations. Seattle TV is terrible, 3 hour blocks of just news on the big 3 networks and no #Gonzaga games. Not happy @TELUS I was not informed of this beforehand.

  • saratwopoint0 Sara (@saratwopoint0) reported

    @TELUS I would like to know why Telus offered me a Plan that they had no intentions of providing. I purchased a new device based on said plan, and agreed to pay a premium for a device with capabilities to use it. And all you can say is “sorry” - and not even attempt solution

  • WestshoreRebel WestshoreRebel (@WestshoreRebel) reported

    @TELUS 5G - I just want a consistent/reliable cell signal in greater Victoria ..! Tired of dropped calls etc

  • Georgia58445456 Georgia Louise Brown (@Georgia58445456) reported

    420pm. On hold for Telus Mobility at payphone. Hoping to stick it out until 505 pm. Then will try online. Not sure what to do. I need help.

  • WestBench Where's Poindexter? (@WestBench) reported

    I thought #Telus was supposed to be filtering out phishing calls. Got one from "Visa" today. Caller number/name unavailable. No means to report on Telus Support. #crtc #cdnpoli

  • DebasmitaP1 Debasmita (@DebasmitaP1) reported

    The customer is the only one who can be penalised irrespective of who is not able to deliver on service guarantee. Here’s a summary of all discussions with Vivint move team with dates and case numbers. Please save yourself and go with Telus instead…