Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 01/17/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurenceP81 Laurence (@LaurenceP81) reported

    @OpenMediaOrg There needs to be more competition in Canada. When Bell, Telus, Rogers are the three big players providing service in Canada for Internet and phone this affects phone and internet affordability in Canada This is a signicant part of the problem. Their power is staggering.

  • Tamara_Serenity Tamara Laschinsky (@Tamara_Serenity) reported

    @TELUS @TELUSsupport OMG can you mess things up any WORSE! Charging me for equipment I already bought, backcharging for promotions not set to expire until 2022? Call back service just hung up on me. Think you expanded too quick - time to #CancelTelus #Telus

  • Tamara_Serenity Tamara Laschinsky (@Tamara_Serenity) reported

    @TELUSsupport You seriously need to get your sh*t in order Telus! This is the 3rd time you have put excess of $1000 extra charges on our account in error! Billing us for equipment owned, changing promotions and charging full price before promo is up - time to cancel you.

  • LaurenceP81 Laurence (@LaurenceP81) reported

    @OpenMediaOrg There needs to be more competition in Canada. When Bell, Telus, Rogers are the three big players providing service in Canada for Internet and phone this affects phone and internet affordability in Canada This is a signicant part of the problem. Their power is overwhelming.

  • gazpachodragon Alipy (@gazpachodragon) reported

    On hold with @TELUSsupport (again) because they're on hold...with Telus support. It's a Matryoshka of time wasting.

  • CocoaYummykins MaryPoppinThatPussy (@CocoaYummykins) reported

    Omg this person at telus doesn’t know wtf they’re talking about 🙄🙄

  • djforcefield Blake (@djforcefield) reported

    @Novusnow For Olympic Village, where we are down for Novus internet right now too, I feel like Telus was just here updating their fiber optics and may have sabatoged the Novus system somehow. Good luck little guy.

  • LaurenceP81 Laurence (@LaurenceP81) reported

    @OpenMediaOrg There needs to be more competition in Canada. SinceBell, Telus, Rogers are the three big players providing service in Canada for Internet and phone this affects phone and internet affordability in Canada. This is a significant part of the problem. Their power is overwhelming.

  • gilles84 Gilles Gauthier (@gilles84) reported

    @TELUSsupport I noticed there are offers for bundling Telus Home Services and Koodo bills. Is that available for customers with existing plans/service contracts or just new contracts?

  • PeterLLY Peter Luo (@PeterLLY) reported

    @simyon @Novusnow @TELUS Because Telus never has outages? (Speaking as a former Telus customer)