Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 01/04/2026 09:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Belib16 Belibra (@Belib16) reported

    @TELUSsupport @TELUS for the last 48 hours we have been without internet at the new place because the previous resident did not cancel their internet despite telling TELUS well in advance about the move.

  • Pete3891 Pete389 (@Pete3891) reported

    @imboblayton As long as they set their pin area to start before they are out of service area the gps maps on phone still work good to get you to that spot with no service , with Telus phone

  • GigNomad Canadian van lifer (@GigNomad) reported

    @TELUS @TELUSsupport I am getting fed up with your auto-dialer calling me numerous times a day for different people. If I get anymore, I am launching a complaint with the @CRTC as this is harrassment

  • mattdagley Matt Dagley (@mattdagley) reported

    @katieversion2 I'm also having problems with Telus being slow. I thought it was just because I'm in Bridgewater but maybe not.

  • gacross Glenna Cross (@gacross) reported

    @JenJaDi @Rogers You could always switch. After that debacle I sure would. Been a Telus customer for decades and pretty happy.

  • caterwauler Almost (@caterwauler) reported

    On phone to Telus for over an hour regarding switching our landline from Shaw to Telus. Not possible, Telus response from Telus customer service in India is they have no idea if that is possible. 2 cell phones with Kodoo but they have no record of either. Fun huh?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The CRTC and these telco's calling to cease all telecoms & putting lives in jeopardy is no diff than when the CRTC allowed Telus to continue blocking calls to the 867 area code in the IrisTel-Telus fight. This is a sh*thole CRTC with garbage leadership.

  • xarcnic Xarcnic (@xarcnic) reported

    @RogersHelps Haha “troubleshoot”. maybe build a better network? Or stop crying to the CRTC every time they try to increase the competition. You want to troubleshoot: give me a real choice in isp. Not just you or bell/telus.

  • mwest_ mike (@mwest_) reported

    @peterktodd One of the biggest challenges was that sharing wifi was against the Shaw and Telus terms of service. This is probably the case globally, and would get enforced if any wifi scheme actually took off.

  • LauraLoo64 Laura D Reynolds (@LauraLoo64) reported

    @TELUS Why is it that some telus users received the emergency alert regarding the shootings in Langley while others didn't? Neither my daughter or I who both have cell phone plans with you received it. Scary considering we are only a few blocks from where this was happening.