Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 03/24/2026 23:50

March 24: Problems at Telus

Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • comradeflint evan jellicle 🍋🌾 (@comradeflint) reported

    So how bad is lining up for a vaccine at the Telus Convention Centre? I went elsewhere for dose 1.

  • PrairieAgMF Matt🇨🇦🇳🇱 (@PrairieAgMF) reported

    @MdmCurt @RobSomerville1 I'm going to have to look at this a bit more. I need a new phone but currently with Telus. Seems like Rogers might be better service

  • raekates Rachel Kates (@raekates) reported

    @TELUS why the hell do you have door to door sales people out at 8pm or at all? Wake up my child and I will cancel all my services with you.

  • Aprylismyname Apryl Lee (@Aprylismyname) reported

    If you keep phone ******* us THEN I will remove my mobile service, use my beloved Moto as a mini tablet, and reinstall my home phone service. ******* tired of getting phone ****** with any of you. Telus too.

  • kevinwittak Kevin (@kevinwittak) reported

    @therealwoodsbre I called Telus to cancel and now I'm posting 65 for internet and 30 for tv

  • cheryltrade Cheryl Trade (@cheryltrade) reported

    @TELUS @TELUSsupport nothing but issues with home services since install 2.5 months ago. Technicians not showing up, agents not calling back, managers making no record of call. Worst customer service ever. Where can I get reliable wifi so I don’t lose my job?

  • kulpreetsingh Kulpreet Singh ਕੁਲਪ੍ਰੀਤ ਸਿੰਘ (@kulpreetsingh) reported

    @kirpagrewal Yes. The CRA is going to cancel my passport (?), my Telus bill is due (I don't have Telus?), and my COVID rebate (?) is waiting.

  • RunningEJo Erin J (@RunningEJo) reported

    Just an update to this: Telus is now working with us for a satisfactory resolution.

  • DawnainHamilton DawnaH (@DawnainHamilton) reported

    @leafsweetie @TELUS Terrible

  • Bringthemtome Bring It (@Bringthemtome) reported

    @TekSavvyBuzz I bet if an investigation happened they would find out a lot of gov heads especially in CRTC own a significantly number of telus / bell / rogers stocks. There's no other explanation why they would want to **** over the smaller guys and be anti-competition.