Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 11/19/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • silenttiger1 The Watchman (@silenttiger1) reported

    @TELUS NOT future friendly ..NOT family friendly and NOT for the people ...they cant even finish putting in the lines in the city so that everyone has equal access to internt ..THEY ARE A TOTAL JOKE and not at the top of the food chain when it comes to service . disgraceful !!

  • WhoTrollsTrolls He Who Trolls The Trolls (@WhoTrollsTrolls) reported

    @TELUS @ExcellenceCan You don't deserve awards, your company sucks ***

  • shorttysmind YTTROHS (it/that) (@shorttysmind) reported

    @AreOhEssEyeEe @Rogers I "owe" Telus $13,000 and counting. I'm trying to see how far I can take it until I tell them Statute protects me. And I owe them zero. **** you Telus.

  • lopez_d_s David Lopez (@lopez_d_s) reported

    @TELUS on hold for over 50 min's and then get hung up on. Why would you treat you clients this way?

  • Davegg26801227 Detective Peekaboo (@Davegg26801227) reported

    @beckie_nicholls @flatulantfroggy @theJagmeetSingh Take the L lady. Take the L. Telus doesn't care. I ain't paying even higher bills so the stupid and lazy can have dental plans.

  • RayRay420556 Ray (@RayRay420556) reported

    @TELUS Your website does not work. its buggy will not update my credit card. Its past time i speak with a human. This gives me trust issues about your alert system if its like your website probably will not work when we need it most.

  • AhmadAdele Adele Ahmad (@AhmadAdele) reported

    @TELUSsupport Every time a Telus agent says they will call me back, or if I choose a call back option from your “waiting room”, I never receive the call and it just goes straight to my voicemail. My phone doesn’t ring and the call isn’t listed in my log. Why? How can I fix it?

  • joelsacks Joel Sacks (@joelsacks) reported

    @Jake877x @TELUSsupport I think they’ve closed their customer service department. Their automated system today told me to try contact during regular business hours. And that was 12:30pm on a Monday! Telus isn’t gonna be around much longer with such service.

  • ChiefNinjaTy Tyrel McLelland (@ChiefNinjaTy) reported

    @TELUSsupport I've been controlling my Telus Security system via Google Assistant as long as I've had my system. All of a sudden it doesn't work, and the website only lists that it can be controlled with Siri or Alexa. Does it just not work with Google anymore?

  • peacequeenie larisa drozd (@peacequeenie) reported

    @theJagmeetSingh Forget about Telus!!! Worry about our broken Healthcare system!!! Patients rerouted, In-labour mothers closed MAT wards! How you would feel if this happened to your spouse while she in. labour?! Oh but Trudeau will bring in 500k new immigrants each yr.!