Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 08/30/2025 20:15

August 30: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • koitiz Kurtis MacDonald (@koitiz) reported

    Hey @telus im trying to order unlimited data on my plan cuz me and my roommate are using more than our allowance. But both your website and app give errors and I cant get in touch with a rep? Help a brother out!

  • MichelleFromTO Michelle ♥️🌱 (@MichelleFromTO) reported

    @CFL @TELUS Definitely when the Argos won the #GreyCup back in 2017. I didn’t know much about football but my friend took me to a bar to watch the game and it was so damn fun!

  • yeoncomi 선짓국의 요정 연어밍🏳️‍⚧️ (@yeoncomi) reported

    @RubberDerg O' Canada. Worst telecom companies coast to coast featuring rogers bell and telus

  • scottlee93 Scott Lee (@scottlee93) reported

    @tobiicheung My internet provider is also Telus and I gotta say, it's not the best 😒 Also, the internet routers that they give you is pretty bad - upgrading it will probably boost your wifi significantly

  • ishajuanx isha. (@ishajuanx) reported

    @telus needa make ur network fast dude

  • corinne_royal Corinne Richardson (@corinne_royal) reported

    @So_damntired Oh no, now I have to pay for another service! TELUS, Prime, Crave, and Netflix. 😩

  • she_ide Shegide (@she_ide) reported

    @STARZCA I can not browse starz. I have three starz channels; two are playing movies, and the other is a hub that gives me only a few options, but I can't access the catalogue. This has never happened before. Please advise. (My provider is Telus.)

  • ColourMeRedddd Essentially Essential (@ColourMeRedddd) reported

    I don’t pay my @telus bill every month on time at $120-130 month to find a $450 bill because I’m switching to a corporate account????? Wtf.

  • DarrylGittins DarrylGittins (@DarrylGittins) reported

    @Mediaglutton @TELUSsupport Ideas? Switch to Shaw. Their customer support is actually pretty good. And miraculously, they have figured out the call back thing. Telus has nothing but contempt for customers.

  • ColourMeRedddd Essentially Essential (@ColourMeRedddd) reported

    I’m getting nowhere with @Telus. They don’t recognize my account. Wtf.