Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 01/25/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TrishP97 Trish Page (She/her/hers) 🇺🇦🕊☮️✌🏻🇺🇦🌻🌻 (@TrishP97) reported

    I have been on hold with @TELUSsupport for 1 hour and 18 minutes. At this point, if I don't get to talk to someone soon the only thing I am going to want from @TELUS is to cancel my account. What a way to treat your allegedly valued customers. #customerservice

  • rnurdr 𝕞𝕦𝕣𝕣 (@rnurdr) reported

    newer eps are only free for 5 days otherwise you’ll have to sign in with a cable provider like bell or telus. it’s available on amazon prime through stacktv (paid) as well, but as of rn ep3 is not yet up on stacktv.

  • Lunchisnotfree Paulo (@Lunchisnotfree) reported

    @TELUS @FriendlyFuture Do not charge this stupid credit card fee.

  • ristotreksler Risto Treksler (@ristotreksler) reported

    @globeandmail If Shaw/freedom feels like they can’t compete with Telus Bell and Rogers then the solution is to split up Telus Bell and Rogers as they have gotten too big for any new entry to the market to be able to offer any competition.

  • mike_barkwill Mike Barkwill (@mike_barkwill) reported

    @TELUS #serivcessucks For the second time no one showed up for my booked service call no call nothing Shaw starting to look good now

  • AndrewPerrie Andrew Perrie (@AndrewPerrie) reported

    Weeks/months of crummy service what’s going on @TELUS ? Love ya, but 2022 has been full of drip calls and no service😔

  • jodieturner_ns Jodie Turner (@jodieturner_ns) reported

    Hockey Canada's website lists Nike as one of four premier marketing partners. The other three — Tim Hortons, Esso and Telus — have also suspended support for hockey's governing body.

  • Megan_sr_Walsh Megan Walsh (@Megan_sr_Walsh) reported

    @jackiegreencn @koodo Telus is down and Koodo is part of Telus

  • moeenito Moeen (@moeenito) reported

    @TELUSsupport @TELUS Horrible website and app, too slow, and many stuff don't load up, is this a joke?

  • bks86798035 bks (@bks86798035) reported

    @TELUSsupport Nope! I said I'm getting 80mbs WIRED (paying internet 150) AFTER Telus optimized it. Tech support was like "very good glad to hear sir" LMFAO 😵‍💫😡