Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 02/26/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jer_Bear28 OMGitsBews! (@Jer_Bear28) reported

    @DatBawse @TELUS Yep, gotcha. That sucks. But you now have fiber to the house and the modem correct?

  • AdSmith_ Adam Smith (@AdSmith_) reported

    @TekSavvyCSR Telus came in to hook up my internet today and I still have no connection. The network is available but nothing loads. The admin page (192.168.1.1) says “internet is offline”. I have reset the router and contacted Telus, they said it’s on your end. Please help!

  • MathStudio_Usha Usha (@MathStudio_Usha) reported

    @KinderclassNPS @TELUS @TELUSsupport Yes, they reiterated company policy and only when I forced the issue did they ask for the store name and CSar name and said they would pass along the feedback. They gave me a number to call on Monday to. See what can be done. It wasn't a. Proactive way.

  • LarryMcGillis thedudeabides (@LarryMcGillis) reported

    @telus there's is a significant probability that I'm typing into a void, but I thought that I'd reach out to remind you what a total disaster your rural internet service is. Both Jason Kenney and Ken Holland laugh at your incompetence.

  • InsiderOilers Oilers 'No *****' Insider - #BigEd (@InsiderOilers) reported

    @TELUSHealth Bullshit. Get ****** Telus Sincerely, a Telus customer

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    What the hell is going on with @TELUS email that's been a nightmare since switching to Google as email server. No email has come through in 5 hours now. Even a test email I sent. For a telecommunications company - Telus sucks when it comes to prompt, uninterrupted service.

  • shawn_whitelegg Shawn RW 🇨🇦 Stop Making Stupid People Famous. (@shawn_whitelegg) reported

    @TheBlueGem3 @BransfieldRob That's exactly what it means. I had a party line at the place I'm at now in '93. It was redonkulously cheap, but not private. After a couple of years BC Tel (now Telus) gave us private phone lines. Of course now I have cell service and VOIP.

  • DatBawse Just Cam. (@DatBawse) reported

    @Jer_Bear28 @TELUS Current bill jumped. Sure the next one may be lower, but it's still annoying as all **** to see a bump like this because billing cycles, when nothing changed on my account.

  • AshleyLeigh90 ashley // (@AshleyLeigh90) reported

    @TELUSsupport @TELUS I get so many calls that come up as Telus. Some are so convincing and have my name and address and call about promotions ect and I hang up on them all cause I think they’re all scams cause I get obvious ones so often lol how do I know if it’s legit??

  • KinderclassNPS Lesley Pysklywec (@KinderclassNPS) reported

    @MathStudio_Usha @TELUS @TELUSsupport Everyone keeps their box? 🤨 Who? Who has the space for that? How long does one keep said box for? Why? At what point is the box no longer useful? This is an excuse to not fix your device.