Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (50%)

2. 

   Phone (26%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (5%)

6. 

   E-mail (4%)

Community Discussion

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Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

• Tim Ouimet (@timouimet) reported 20 minutes ago from South Glengarry, Ontario

  Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Heather McFarland (@timelessyogis) reported 4 minutes ago

  Hey @koodo @TELUS Mind sharing how you’re cool with taking the money from hundreds of customers in Kelowna BC, who have reported connectivity problems INCLUDING with EMERGENCY SERVICES for YEARS? Your CSR agents say you’re fully aware but refuse to spend the money 2 fix it?!!!

• maybe: CanadianPotato (@potato_mum) reported 5 minutes ago

  @buoyantbabe @TELUS I'm having the same issue. Haven't been able to access it in almost two weeks. Called in and they said there is an open ticket. Next day they tell me it's resolved. This was 4 days ago. Still doesn't work

• Commissioner Miner (@fanCRTCProfling) reported 8 minutes ago

  @bdanks @Pagmenzies Part of the issue is what people can afford. I mean food is gone up and not stopping, Telus is adding a 1.5% surcharge (2$), and boy, it's one of the largest tariff files I have ever seen over a lousy 2$. El cheapo Canadian site may draw a crowd (like basic TV). Build from there

• alexwh (@alexwh) reported 8 minutes ago

  @TELUS Central American techie informed me that my non-upgraded home security will work for 2 more years. I will ignore letters. Techie for wifi 8 to 9 today. It is 11 & not here. I should charge Telus for my time. Telus sucks. It is a terrible company.

• ThePlayersChallenge (@ThePlayersChal) reported 9 minutes ago

  @TELUS I’ve been on hold for over 50 minutes. The customer service is terrible. Can someone please help me?

• Jesse Leger (@Jessel737) reported 11 minutes ago

  @TELUS congrats you have officially lost me as a customer for life. Taking away my convenience for using my credit card without penalty. Just taking more money from after posting record profits. Ripping off your customers is like crack ******* to you. Congrats

• Sukhinder S. Gill M.Sc, CHS, EPC, B.ed (@Sukhindergill) reported 15 minutes ago

  @TELUS our service phone Internet and Tver is still not restored yet. I called 5 times today. Please advise. 9172 122B St.

• mutt (@puptotrain) reported 15 minutes ago

  @MrMontagoose @Bell @Rogers they do the same with cell phone service...i have reduced to talk/text only minimum plan only because Rogers didnt work where i needed it...hmmm i dont go to that spot anymore and bell mobility sucks at home...hello Telus, lets talk

• East meets West (@KeeperOfSheep) reported 16 minutes ago from Edmonton, Alberta

  @TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.

• Brian LeRoux (@brianleroux) reported 16 minutes ago

  @PierB @jon_dewitt_ts Yep! Telus, and Rogers the duopoly of carriers in Canada both have awful SPAs that basically only work if you hard refresh every page. But there's more… I keep a **** list handy. And yes I trace them too because of course I do. No need to framework shame: its very popular.