Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 02/24/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MyOpini91495421 My Opinion (@MyOpini91495421) reported

    @day_favorite @CBCEdmonton @TELUS But why should a company pay for your use of credit card? You get benefits from using it, right. You pay the damn fee

  • Bhanotji Vivek Bhanot (@Bhanotji) reported

    @TELUS the loyalty department promised me a deal but accounting department is overcharging me. Call centre guys keep transferring my calls and after prolonged ringing, it gets disconnected. Please help

  • boynastyalb Alberta Nasty (@boynastyalb) reported

    Id literally rather be with Fido or providerless, @TELUS is just full of money hungry ***** and horrible customer service

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • ProzacKat Кутрина Шумук 🇺🇦🇨🇦🏳️‍🌈 (@ProzacKat) reported

    @TELUSsupport @TELUS thanks for not responding! I got a call from my supervisor today and they contradicted everything! So can someone get back to me and figure out what the heck is the issue with getting internet connected in my building?

  • bag_cats Habby (@bag_cats) reported

    @Shawhelp @Leah_Holiove Ha....so after 9 hours, they finally acknowledged you! ....at least it wasn't ten hours! Reading your thread.....shaw and telus suck equally. Good luck with your issue! Cheers

  • jk5101520 jk (@jk5101520) reported

    @TELUSsupport @TELUS I ordered a phone 2 weeks ago called a few times customer service, they are useless, all they can say is be patient, after waiting each time on hold for to 2 hours, it can't be shipped bcs it has to pass 5 days from the process date then they tell you 3-5 day

  • CanadianChrisBa Canadian Chris B (@CanadianChrisBa) reported

    @CP24 Honestly, Telus and their money hungry executives can **** off.

  • justistruth justistruth (@justistruth) reported

    @theJagmeetSingh Jagmeet as a taxpayer you are taking too much of my money! No one forced people to work at Telus or Rogers, but we are all forced to pay the government! Help us!

  • Gmazz1 Gmazz (@Gmazz1) reported

    @Leah_Holiove @Shawhelp Telus is so much better. Especially on the service end of things. They also dish out discounts to their existing customers like crazy. All u have to do is ask. I’ve been with them since they began Optik TV