Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 12/14/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FarnhamHo Graham McIntosh (@FarnhamHo) reported

    @SatiarShah Didn't see it. Tuned into SNP to find out Telus didn't carry Canucks game due to "Regional restrictions". I live in Chilliwack. My neighbors were all watching the game on SNP on other carriers. Looks bad on both Sportsnet and Telus. What can you tell me about this Sat?

  • EeekingthruLife Abby N (@EeekingthruLife) reported

    @TELUS @TELUSsupport Customer Service has SERIOUSLY DECLINED in the last year! Why is it so hard to PROPERLY PROCESS online forms?! I’ve answered all the questions, spent nearly an hour on the phone to try and get my order straight and it’s been DAYS now—clock’s ticking! WTF!

  • casualmomsense 🧙‍♀️Nicole Sanderson (@casualmomsense) reported

    Has anyone else been having issues with @TELUS wifi lately? My TV and Google nest keep losing signal, but I was NOT the techie in the relationship so wondering if it's just me ?

  • tdemerse Trevor (@tdemerse) reported

    @TELUSsupport how do I stop the weekly emails & texts telling me to activate TELUS Online Security? The service came with a bundle but I will not be using it. The tone of the emails stating "immediate action required" is unacceptable, as is the lack of an unsubscribe option.

  • NicoQPPN Nico Miatello (@NicoQPPN) reported

    @TELUSsupport You guys really need to address NBA league pass. 1st of all you are charging $50 more than the NBA itself for the service. 2nd I am unable to attach my existing account to my Telus TV 3rd there is no other app option on my TV box.

  • FarnhamHo Graham McIntosh (@FarnhamHo) reported

    @SatiarShah So weird. I've filed a complaint with Telus. SNP is on 915 with them - it showed a message that it was blacked out. They confirm that SNP games are blacked out with them. They had me try 911. It was poker all through the game.

  • NicoQPPN Nico Miatello (@NicoQPPN) reported

    So you leave viewers in a situation where they either need to overpay, or not use your services. And I have to be honest at this point there is almost no chance I'm resubscribing to Telus TV unless you address some of these issues. It feels like I'm being scammed.

  • TDotMonkey Talking Monkey (@TDotMonkey) reported

    @TELUS help with that Surcharge on your credit card is what you are doing

  • AndrewCooke87 Andrew C 🇨🇦 ❤🇺🇦 (@AndrewCooke87) reported

    Trying to get my phone number ported over but Telus is no help at all! Starting to regret my decision to go with @TELUS @TELUSsupport

  • jar_roger Roger Nairn 🎧 (@jar_roger) reported

    @lcfrst2 Have you gotten the one from Rogers yet saying they are sending you $125 for the down network this summer? I got it…it seemed legit…except I’m a Telus customer.