Telus outages and service status in Alexandria, Ontario

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

• 
  Tim Ouimet (@timouimet) reported 39 minutes ago from South Glengarry, Ontario

  Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Ganguly (@sg_sam_sg) reported 2 minutes ago

  We have had the worst experience with @TELUS After cancelling a Bconnect service, confirming by their reps that it is cancelled, we are still getting billed a year after. No matter who we call at Telus, they all ghost us! Absolutely the worst customer service @TELUSsupport

• 
  MRD (@MRD87694463) reported 3 minutes ago

  @NewhavenPM @tsxman @zethuscap Infinitely into the future. Haaaa Yes needs repairs only 3 months after it's poorly installed. Telus can't answered the phone when customers don't have service, and schedules call backs 3 days to then book said repairs. Dead company walking.

• 
  Kelly Rehel (@kelly_rehel) reported 6 minutes ago

  @Telus @TELUSsupport why is it taking 14 days for a technician to come to my house to fix my internet? 14 DAYS!!! I work from home and you’re a national corporation. Get it together!!

• 
  Craig T. Miller (@cckcmiller) reported 8 minutes ago

  @TELUSsupport how bad is your support that I cannot find a phone number to call support. Telus assist is a joke and anytime I have gotten into your support queue it has been a joke.

• 
  Jody Vance (@jodyvance) reported 8 minutes ago

  @guyfelicella @TELUS *he messaged. It’s all AI and off shore, now. No direct route to inside support. I’ve spent weeks, perhaps months, of my time on hold/waiting for technical support/technicians/troubleshooting. It’s never consistently delivered the services I’ve paid for. It’s brutal

• 
  Bad Pitt (@thebaddestpitt) reported 10 minutes ago

  @TELUS @garymasonglobe Don’t do DMs. Do it publicly so we can shame your brutal customer service.

• 
  Fred Garvin (@FredGarvinReal) reported 14 minutes ago

  LIke, I put forward that I’m a drunk but my brother developed a real-time alarming system with 3 other guys on the internet. Our greatest trip to Vegas when he got comped for Splunk was when Telus tried to **** on his system that they just made up when they were bored.

• 
  Jay A (@rodice11) reported 14 minutes ago

  Reporting missed payment for the same bill. The damage this has caused my credit standing has been doubled. @telus and the credit agency both reporting an open debt, both reporting missed payments neither of which were charged off. I am hiring a lawyer and escalating this.

• 
  VanCity!!! (@VanCityPaez) reported 15 minutes ago

  @for_vaughan @TELUSsupport There's a reason so many of my neighbours have switched from Telus to Rogers. The customer service is horrible, and their plans suck.

• 
  M.Brown (@MsMJBrown) reported 15 minutes ago

  @MrStache9 I had trouble with Telus. They’re all the same. The difference between Telus and Rogers is that Rogers doesn’t drop off 10 times a day. Telus was terrible as it seemed to be down more often than not.