Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 01/04/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lexomatic Alexis Gee (@lexomatic) reported

    I don't think you understand how bad this IS and LOOKS #cafreeland there is ZERO choice Bell or Rogers or Telus. They all are overpriced. My prices will likely double.

  • lexomatic Alexis Gee (@lexomatic) reported

    I don't think you understand how bad this IS and LOOKS @cafreeland there is ZERO choice Bell or Rogers or Telus. They all are overpriced. My prices will likely double. How are people protected from that?

  • kinsonalley Allyssia (@kinsonalley) reported

    Is anyone else in Ontario having issues Telus and text messages not going through? Or is it just me?

  • MdmCurt Curt McNaughton 17.5/8.95mmt (@MdmCurt) reported

    @Kotyjo @mattgreensheave Yes, I saw a Starlink last year and it had an ethernet port on it, the one I got a few days ago didn't so I ordered one but it says mid April shipping. I guess I will have to leave Telus hooked to network a few more days 😢😢

  • chad_marks Chad Marks (@chad_marks) reported

    @CofRedCentral @NapsAndSarcasm 100% agreed. We’re out in the country, have had Starlink for about 6 months with zero problems. Telus hub before that - “worked” about 60% of the time. Max speed 5mbps, averaged less than 1mbps.

  • bellis1994 Barbara Ellis (@bellis1994) reported

    @Quea_Ali They are all bad, but Rogers is much easier to get ahold of these days. Spoke to Telus, and the support person was in Thailand. His phone card ran out of money so he had to hang up. Why aren't they hiring Canadians? 🙄

  • stockyrds Stockyrds (@stockyrds) reported

    @Quea_Ali Generally i dont have any issues with bell atleast its fast and clear. Used rogers it always sucked and telus sells its phone numbers and gets spam calls

  • rootcauseteam What's The Real Cause? (@rootcauseteam) reported

    @MichaelJonesETC @CBCAlerts Yes, two services which helped keep Rogers, Telus and Bell prices down. No longer. Oh well, now easier for Trudy's internet censorship to "monitor" us.

  • albertaclassic Natalie McCormick (@albertaclassic) reported

    @Quea_Ali What’s bell? Is that different then Rogers? I’m with Telus my dgtr has Rogers & likes them I suppose, my son at first had bell, the. F’ing worst fricking experience ever.

  • joathinks Joa (@joathinks) reported

    @TELUS we need a cell tower or something in the NE of Red Deer, AB asap. Honestly never had such bad cell service…and I once had a Star Tac.