Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 03/30/2026 22:10

March 30: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • zaheedonism Zaheed Bardai (@zaheedonism) reported from Saskatoon, Saskatchewan

    @mattbrett I pay $50/6GB w/ Koodo. Uses Telus’ network and towers. Pretty reliable service. I wish cell service/pricing was standardized across Canada.

  • ONTLLs SueCanada 🐧🐧 (@ONTLLs) reported

    Okay so I got a new cell phone from #Telus, them being the cheap bastards they are, don't sell charging cables with any phone you buy from them! Charge your extra for charging!! Like WTF!

  • mini_bubbly 🇨🇦🍁Cheryl X2 Vaccinated🍁🇨🇦CANADA🍁🇨🇦 (@mini_bubbly) reported

    @CindyLyoness when I left Bell in 2001, went to Rogers, I was with them for 4 years, then left Rogers for Telus, never ever had one problem with any bills, they are always the same every month, never been overcharged at all, so from 2005 to 2021, still with Telus

  • HublaiK Hublai_Khan (@HublaiK) reported

    @jfmezei No one cablecos but powercos should have priority to make a utility grade #smartgrid network & lease the ISP provision to the cableco. Bell & Telus should be forced to stick to backhaul, industrial and towers, and simply banned from home service when powerco can host any ISP.

  • jayee_aitch Justine Withanee (@jayee_aitch) reported

    @LizJocelyne @MavenOfMayhem A Telus sales guy once told me he would come back when my husband was home because I didn’t want to upgrade my TV service. I laughed and I laughed.

  • Larry_Svenson Larry Svenson (@Larry_Svenson) reported

    Hey @RogersHelps why did you add a service to my account without my permission? Tweeting this as your live chat keeps telling me there are no real people to talk to. Last chat was a great example of poor customer service. Maybe @ShawInfo or @TELUS will offer better service

  • XZactLeptoquark XZact Hypothetical Leptoquark (@XZactLeptoquark) reported

    @TELUS @WorldMobileTeam please fix this

  • sleepyfuyu リエン (@sleepyfuyu) reported

    @TELUSsupport @koodo So my phone is unable to buzz anyone in for my apartment unit. Apparently, the condo caretaker says it's the phone provider's issue. koodo/telus, care to explain why I can no longer buzz people in my building??

  • msmit Michael Smit (@msmit) reported from Vancouver, British Columbia

    @telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.

  • LurkingLogger Will (@LurkingLogger) reported

    @Shawhelp So, after all this down time I’m shocked you didn’t jump at the chance of patting yourself on the back for getting our service back up finally. Very glad it’s back but I’ll be switching to Telus at first opportunity and advising others to as well. #telus