Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 12/26/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

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Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • albertaclassic Natalie McCormick (@albertaclassic) reported

    @Quea_Ali What’s bell? Is that different then Rogers? I’m with Telus my dgtr has Rogers & likes them I suppose, my son at first had bell, the. F’ing worst fricking experience ever.

  • ye11y Tom (@ye11y) reported

    How to get someone to migrate to @TELUS Fibre optic service. Cut their internet, but not TV nor phone service. Strange tactics.

  • BobbyAllyn Bobby Allyn (@BobbyAllyn) reported

    She said when she was hired and trained for the job, the demo videos involved TikToks of children fighting. She says she was never warned of just how disturbing some of the footage she would be seeing every day would be, so she sought counseling through contractor Telus

  • chad_marks Chad Marks (@chad_marks) reported

    @CofRedCentral @NapsAndSarcasm 100% agreed. We’re out in the country, have had Starlink for about 6 months with zero problems. Telus hub before that - “worked” about 60% of the time. Max speed 5mbps, averaged less than 1mbps.

  • Fogboundturtle Fogboundturtle (@Fogboundturtle) reported

    @PXAbstraction @CRTCeng oh yeah. TELUS almost killed all of their TV services. They were bleeding customer like crazy.

  • asmallteapot ellen teapot 🇨🇦🏳️‍⚧️ (@asmallteapot) reported

    @Cadeyrnn Historically, all three are provided by the same company. That’s already changing, e.g. the Bell and Telus cellular network “alliance”. Other countries have so-called “local loop unbundling” – every service provider (layer 2) gets access to a given kind of physical network layer

  • asmallteapot ellen teapot 🇨🇦🏳️‍⚧️ (@asmallteapot) reported

    @Cadeyrnn Historically, all three are provided by the same company. That’s already changing, e.g. the Bell and Telus cellular network “alliance”. Other countries have so-called “local loop unbundling” – every service provider (layer 2) gets access to every physical network (layer 1).

  • Schoenwandt Mrs. Klaus (@Schoenwandt) reported

    @BlackStangBC @randyw74 @drex Good luck with TELUS! We got rid of them for poor streaming quantity and lack of customer service. It was all talk and no action.

  • nosleeptillzzz cops are still a public health crisis (@nosleeptillzzz) reported

    @Tori_DLCR Although you'd be going through Telus's network (yuck), Public Mobile has decently priced plans. The only sticking point for most people in my experience is needing to provide your own device

  • jam6475 Justin Martin (@jam6475) reported

    @randyw74 @drex I've been a shaw customer since i moved to Vancouver back in 2005. Will probably be switching to Telus as I have no desire to become a Rogers customer.