Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 03/28/2026 11:10

March 28: Problems at Telus

Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CFerg259 C.Ferg (@CFerg259) reported

    @TELUS what the heck Telus? I'm on an important call and the call cuts out and now it says emergency calls only? I'm in Calgary and it doesn't say on your website there's an outage....I pay my bills every month, why have you let me down?

  • AnnoyingBoxz windows_2000 (@AnnoyingBoxz) reported

    @TELUS fix your ****** internet

  • CigarSurgeon John McTavish (@CigarSurgeon) reported

    @TELUS Your door to door sales people are beyond aggressive. If you're looking to have people cancel all services, you should keep sending them out to knock on doors.

  • JodieEmery Jodie Emery (@JodieEmery) reported

    @downdetectorca Cell service signal disappeared and my phone is “Searching” with no success for my Telus connection. My Telus home Wi-Fi is working though.

  • vanisle7 Steve C (@vanisle7) reported

    @TELUS celluar network is down up here in FSJ! Any idea when that'll be fixed?

  • EntitledCanada Support local businesses, farmers and producers (@EntitledCanada) reported

    @NickMartin14 Mine has been doing that for months till sound is completely messed up. Have to unplug, reboot every two weeks. Very frustrating. @telus says it's my fault. No accountability. Can't wait to switch. Nothing but problems with telus.

  • mike_logic MikeLogic (@mike_logic) reported

    @adampatterson Telus chat doesn't detect when you're signed in so the first four questions are if you're a customer, what services, and your contact details.

  • mediarz mediar (@mediarz) reported

    Hey @TELUS it's really hard for your customers to shop for new phones when your website and your app are broken and you can't browse any phones at all. :/

  • LeeRobertson Lee Robertson (@LeeRobertson) reported

    @DaleBurnay Cause ehealth is setup and run by Telus. It sucks!

  • projectjoyful Erin (@projectjoyful) reported

    So is everyone on @TELUS getting no service?