Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 02/08/2026 11:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @2010_twinpapaed Hi Andrew- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @SedMichael Hi Michael - We experienced a service outage affecting wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @libliu Hi Liberty- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @thisisgillie Hi Gillie- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.

  • BourkeShawna Shawna Bourke (@BourkeShawna) reported

    @MonikaSocialYeg I’ve had non-stop problems lately with my telus internet. 😕

  • Jcds_92 Justin Smith (@Jcds_92) reported

    @MapleAnglican @TELUS Am sure they are. Just lazy *** company. They did this to me that other day to shut down my internet down until I got hold of a etm. They can't even answer phones I'm on the the phone with them the last 43 minutes.

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @TELUS @TELUSBusiness @TELUSsupport ...TELUS PUTS 8N FIBER LINE AND SERVES IS CRAP . COOPER LINE WORK TELUS FIBER IS WAST ON TIME ..IF YOU ARE IN LINE FOR THEM SAY KNOW . THEY CANT FORCE YOU TO USE THEM ...

  • chadbuck just another Chad (@chadbuck) reported

    Hey @TELUS @TELUSsupport when are you anticipating internet service being restored? Its really hard to work without it.

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @TELUS @TELUSBusiness @TELUSsupport Once again TELUS IS DOWN .. No one is on phones no record expiration..

  • CaptainHylp Julian Finn (@CaptainHylp) reported

    @spencergoldade @TELUS Your internet being out right now is because they're having DNS issues. Log into your router, go to the Wan tab. Turn off automatic WAN and enter Google's DNS settings 8.8.8.8 and 4.4.4.4 You'll be back up right away.