Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 01/21/2026 19:45

January 21: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • theMediaman Stephen Clark (@theMediaman) reported

    @TheBradFad @Rogers I was always annoyed by Bell trying to quietly push prices up, not getting Rogers and Telus to follow, then having to drop it down again.

  • hutao696 moon ☽ (@hutao696) reported

    @Erasedtwt do u have telus cos i had that problem too

  • BraKojoGh Kojo B. Otoo (@BraKojoGh) reported

    @yycwx_inam @TELUS Yeah, shut down computer completely and restart. You should be good. Happening only on computers, cell phones are ok

  • SbbFrancis francis.sbb (@SbbFrancis) reported

    @TELUS fix your gaddamn wifi

  • Jacco30413072 Jacco (@Jacco30413072) reported

    @SmokedBrisky Crazy. Bell Canada problem migrating to Telus.

  • 0xegod 0xegod.eth (@0xegod) reported

    @cafreeland I could cancel all streaming services, and it'd barely make a dent for savings in this economy. Want to help Canadians? Stop with dumb suggestions & make Canadian Telecoms like Bell, Rogers, Fido, Telus, etc have lower pricing. Canadians spend way more on cells & net

  • SarahUwU123 Sarah ^-^ (@SarahUwU123) reported

    For all of you with @TELUS #telus issues, use a VPN, it seems to fix things

  • ThatSpenz Spenz (@ThatSpenz) reported

    If anyone on @telus is having problems just change to cloudflare dns 1.1.1.1 & 1.0.0.1 or google dns 8.8.8.8 & 8.8.4.4

  • GEZIMVELIUAB GEZIM VELIU (@GEZIMVELIUAB) reported

    @drcru @TELUSsupport @TELUS Settle down its not that serious at 1am

  • Jessicaperri3 Jessica perri (@Jessicaperri3) reported

    Anyone else’s @TELUS going in and out??? Luckily I was able to download a couple episodes of something before it went out again 😭 stupid brain won’t let me fall asleep without something going on. #telusoutage