Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Alexandria, Ontario
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Tim Ouimet
(@timouimet) reported
from
South Glengarry, Ontario
Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Steven
(@faria_wong) reported
Telus Canada - for home security they adapted ADT Pulse. It’s been 5 days now and the app is not working. Unable to login to account. Wrote CEO and 100% ignored. Zero customer service
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Naila Jina
(@NaiJ38) reported
@TELUS @TELUSsupport what a joke! Over two weeks of calls (with up to 8 transfers on multiple calls), 2 service technicians, and still can’t get this right? Does anyone have a positive experience with their service? The bills may be “cheaper” but I should be on payroll by now!
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Kaz
(@kazi_mierzi) reported
literally telus still has not installed my internet and has been ******* completely useless in tech support or even knowing what's happening and it's been like 2 weeks 🙃🙃🙃🙃
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Terri Saunders
(@Terri_Saunders1) reported
So I have to remember a password to log a cell phone issue with Telus. Even though they called me back on my phone and experienced the same issue during the conversation. 🙄
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Magnolianna
(@hodsdon_k) reported
@AnnelieseM_DK I’m thankful for the dr I found through a health app. No more small town drs for me unless I need to see someone in person. I’ve never had better health care. It’s called Telus Health & I strongly recommend it. It takes 15 min out of my day and I don’t even have to leave my house
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🔞 Eclipse of Gaia 🔞
(@EclipsedGaia) reported
@MorissaSchwartz He must also be a Telus customer! How's that 7000 ms ping, buddy?
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Rolf Reimer
(@Rolfsrollaround) reported
@WhoTrollsTrolls @mattmcqueen @TELUS Agreed telus is brutal! It’s takes days so settle a single issue, telus does not care about their customers at all
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Musaic2
(@Musaic2) reported
The #transcanada highway drive between #Manitoba and #Ontario already has spotty cell service. Neither @Bell @Rogers nor @TELUS have announced news to upgrade, only plans to eliminate service.
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𝑀𝒾𝓈𝓈 𝐵✨🇨🇦
(@xomissbxx) reported
I have a feeling I’m going to end up in a full blown war with Telus over this internet outage 😒
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Blaine
(@mayorblaine) reported
Telus let me know that as a valued customer my monthly phone bill will increase $7. Yeah, telecoms isn’t a criminal racket in Canada.