Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 02/02/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GrantAllison 🧡Allison Grant🧡 (@GrantAllison) reported

    Fellow Albertans: what cell service should I switch to from Telus?? Who has had good experiences with other services? #Alberta

  • DarrinWinning Darrin Winning (@DarrinWinning) reported

    @TELUS extremely disappointed in a customer service call to your retention department. Was the last straw. Saying good-bye to a 25 year relationship. Good luck!

  • AlleyDalley Allison (@AlleyDalley) reported

    @hamstra16 @TELUS @TELUSsupport Has it always been like that for you or is it worse the last couple days? Maybe Telus is having issues all over

  • MattM4n_ Matt.M4n (@MattM4n_) reported

    In that case @telus you have my business when my term is over!! Also @bell why do in store reps need to call customer service for problems…what a waste of time if I’m store reps don’t have access to anything. All I need is my final bill to prove to collections I owe $0

  • AlleyDalley Allison (@AlleyDalley) reported

    @BrianLaboss @TELUS @TELUSsupport Is it more than usual? Because Telus does absolutely have spotty service in St. Albert- but it has been horrid the last couple days and seeing if it is worse for other people too

  • mhoye mhoye (@mhoye) reported

    If Canadians are less credulous than anyone else about nonsense vaccine conspiracies it's because Bell, Telus and Rogers are all such crap companies that there's no way we're getting 5G anything for free.

  • dirtie_kurtie Dirtie Kurtie (@dirtie_kurtie) reported

    @TELUS and @TELUSsupport How do I get someone to call me to fix an appointment that you guys screwed up the address on? There seems to be no way to fix this by any reasonable way. I’ve tried calling, email, online support. JUST SOMEBODY PLEASE HELP ME

  • AlleyDalley Allison (@AlleyDalley) reported

    Anyone else in St. Albert with @TELUS having absolute **** service the last couple days? Unless you’re on fibre, Telus in St.A is pretty hit and miss but it’s been so bad my social media barely works. A friend is having the same issues @ his place. #StAlbert @TELUSsupport

  • TheQuiltLamb Lamb (@TheQuiltLamb) reported

    @JustininCalgary That sucks. I was able to book at Telus for next Thursday, did you look farther out?

  • MattM4n_ Matt.M4n (@MattM4n_) reported

    In that case @telus you have my business when my term is over!! Also @Bell_Support why do in store reps need to call customer service for problems…what a waste of time if in store reps don’t have access to anything. All I need is my final bill to prove to collections I owe $0