Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 02/12/2026 23:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • riderpride_m Mike (@riderpride_m) reported

    @TELUS what is going on with internet in Calgary? Been out since midnight. You already cost me a day of work Thursday for same outage.

  • KASocialMedia KA Social Media (@KASocialMedia) reported

    @mattdagley @TELUS @TELUSsupport Ummmm it didn’t work most of the storm sooooo tell them to give you my data i never had access to….

  • megstoll Megan Stoll (@megstoll) reported

    @JockCartier @Shawhelp @TELUS Yeah, it’s insane how horrible the service is. My parents have faster internet on a farm in the middle of nowhere, Saskatchewan. Brutal.

  • MrMdc1964 Michael Chapman (@MrMdc1964) reported

    @Bulletcounter1 @Tim_Bousquet I left Telus main and signed up with their 3 rd tier service Public Mobile. $23 a month w 2gb data unlimited calls n text

  • JockCartier **** Cartier (@JockCartier) reported

    @megstoll @Shawhelp @TELUS I had 4 years of paying for their internet 75... on a good day, you might get 5-10... about half the time it was practically dial up. They didn't do a damn thing until Telus upgraded and ate their lunch, then seem mystified why so many people dumped them

  • pashedmotatoes Lil Maritimer 🇨🇦 (@pashedmotatoes) reported

    @colorofpretty @TELUS @FriendlyFuture Koodo customer also and have really bad cell coverage. Phone calls even cut out or disconnect.

  • macdoin LadyErinofUteckford (@macdoin) reported

    @Brett_CBC We could not send/receive texts or calls or look up any emergency-related info at all from Fri night until this AM on the Bell network. That’s why you have a cell phone in an emergency. Our Bell phone was a paperweight. We got a few texts in and out on Telus at least.

  • g_duteaud Guillaume #defund Duteaud 🥑🔰 (@g_duteaud) reported

    The state of telecom contracts in this country is truly scandalous. I was just informed I would have to pay nearly 800$ to terminate my contract with @TELUS and RETURN THE PHONE!

  • mattdagley Matt Dagley (@mattdagley) reported

    Telus just sent me a text that I went over my data during a hurricane and power outage. Great customer service. @TELUS @TELUSsupport

  • JockCartier **** Cartier (@JockCartier) reported

    @megstoll @Shawhelp @TELUS I still have PTSD from dealing with Shaw. It was just awful. When they finally laid the fibre optic lines I couldn't have been happier to go to Telus. Yes, they've overly expensive, but they always deliver what they advertise. Which is a lot more than I could say for Shaw