Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 03/16/2026 18:10

March 16: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RodPowers4you Rod Powers (@RodPowers4you) reported

    @cryptopillar @TELUS I am a shareholder. You should be punished for canceling service hence the runaround and frustration. Think of how frustrating it is for me when the share price goes down. Instead of a 3 week holiday at the Ritz in Hawaii it's now been changed to 3 weeks in Bahamas. Shame on you

  • KathyStovegirl stovegirl (@KathyStovegirl) reported

    @cmcalgary ever since @TELUS ‘upgraded’ us to fibre optic we’ve has nothing but problems with our internet. Anyone else have the same?

  • soulfood77 soulfood77 (@soulfood77) reported

    @KathyStovegirl @cmcalgary @TELUS Prior to the forced upgrade to FibreOptic, I had zero issues with my internet. I have had it for only a month and have already had to reset my router twice. Maybe growing pains, we shall see. Definitely a first world problem though so not a big deal.

  • rcamcole Cam Cole (@rcamcole) reported

    Anyone else have both Netflix and Prime crap out at the same time on their Samsung smart TV? The spinning wheel on both services is making me crazy. Both billed by Telus. #Telus Optik regular TV is fine, internet is working.

  • FoxCouncil Fox (@FoxCouncil) reported

    Want to know how bad cell phone plans are in Canada? @BigMaxwolf and I's price for cellular service from Telus, we can afford cell service with more features, and a car payments with 25$ left over, EVEN AFTER CURRENCY CONVERSION.

  • LeonardoTaurus Leonardo Figueiredo (@LeonardoTaurus) reported

    @TELUS We are Telus customers for years (mobile, internet and TV) and we chose to add the home security service for our home (2 cameras, doorbell, smart thermostat, smart plug, etc). But I never thought of having this kind of service like we had, or not, today.

  • SQLSuperGuru Sanil Mhatre (@SQLSuperGuru) reported

    “Sorry we didn’t see a car in your driveway so we thought no one was home” . I was considering switching to @TELUS fiber but this awful experience makes me fear about the quality of your customer service! Please don’t seat my electricity and don’t damage my plants

  • Eyespyaniceass Steve Is Me :) (@Eyespyaniceass) reported

    Hey @telus I switched and you shut down the app on me so I need to know how much credit I’m getting back. Thanx

  • maji_atin Atin Maji (@maji_atin) reported

    I am facing a issue. Kindly help me. @TELUS @TELUSsupport

  • BrettPlayford Brett Playford (@BrettPlayford) reported

    Telus small business is the worst and never there for you they just want you spend spend spend and then when you have a think ots over they make you get verified do let those commercials fool you there really money hungry savages