Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 01/18/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BluePa1nt Martin (@BluePa1nt) reported

    @TELUS Ask your MP and @CRTCeng to support @SpaceX with their Starlink constellation. The Big 3, have already gotten 100s of millions and still cannot provide high speed internet.

  • ThatBryanDavies Bryan (@ThatBryanDavies) reported

    @StarlinkPage I’m on the waitlist and I’m hoping to be fast tracked, our local work from home rules during the pandemic have resulted in unusable internet for the last year. My current speeds top out at 3mbps down and 0.5mbps up. Telus is the only option and they don’t care.

  • am_mckenna Ann Marie McKenna (@am_mckenna) reported

    Need help from #medtwitter Ontario - what BP cuff system are you using in your office for standardized BP measurements? Do your staff have to apply cuff or does kiosk work reliably? Does anything sync w Telus PS emr so we don’t have to manually type it in? @TELUS @TELUSHealth

  • TrentOster Trent Oster (@TrentOster) reported

    @BridgieCasey @MixedUpMoney @TELUSsupport I have telus fibre internet at my shop. Yet they have called me near a dozen times offing me an upgrade to fibre internet. I tell them I already have it, they assure me I don’t. I assure them I do. I describe the install process. They insist. I ask them to never call again.

  • diiddyshaauns Diddly Tha Dregun (@diiddyshaauns) reported

    The Telus guy told me I’d have to pay the fee for cancelling my internet. I told him about all of the things I’m paying for right now. HE WAIVED THE 225$ SERVICE FEE FOR ME. @TELUS keep up the good work hiring amazing people like that. Made a girl cry. It’s the little things.

  • agent_bubble07 Rita (@agent_bubble07) reported

    @RogersHelps how is it possible to have network disruption AGAIN??! TOMORROW I SWITCH TO TELUS

  • TFromanger Tom Fromanger (@TFromanger) reported

    @BridgieCasey @MixedUpMoney @TELUSsupport Over the years I’ve been with Rogers , Telus, Bell and Cogeco they all have issues and all give new subscribers far better deals than existing customers

  • Darkangel75 Jenn (@Darkangel75) reported

    @Teach_Laidlaw My husband is with Rogers. He had it happen to him. It was really awful for a few days. I'm also with Telus. Haven't had any issues lately. Just the odd number with the same first 3 digits.

  • RenatoGandia Renato Gandia 🇵🇭🇨🇦🏳️‍🌈 (@RenatoGandia) reported from Edmonton, Alberta

    Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?

  • SUSAN483749 SUSAN (@SUSAN483749) reported

    @Andy17383745 @TELUS Sorry for the experience,have you contacted cybersecurity _01 about this they we definitely help you