Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 11/21/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Bunglepicker Todd, fully masked & fighting on (@Bunglepicker) reported

    @mapleservo @acwbraveheart Freedom is a sub corp of Telus ... same network, less customer service, same performance

  • OttawaFertility OFC (@OttawaFertility) reported

    Please be advised we are experiencing an issue with our phone service causing callers on the Telus family of mobile networks to receive a busy signal when calling our centre. We are working with our phone provider to have this issue resolved as soon as possible.

  • HeatherBadenoch Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported from Ottawa, Ontario

    @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

  • echo_sedai Echo Sedai_Tai’shar Sweetums 💔 (@echo_sedai) reported

    crying at the poor Telus lady cancelling hubs’ cell 😭

  • Leaanaz87 Lea (@Leaanaz87) reported

    @MelissaLMRogers Oh I’ll have to cancel my @TELUS cell phone plan and move elsewhere 🙄

  • queenshadows_ allie🍍 (@queenshadows_) reported

    @iSmixie wait telus has internet wtf? bell doesnt work in ur area?

  • farhan4real Farhan Ali (@farhan4real) reported

    @TELUSsupport How can Telus Diaconnect and Cancel My service !! Was in a middle of meeting and customer service has no idea Who or why it was canceled!!.

  • ThatsSewCarley Carley Graham (@ThatsSewCarley) reported

    Spent today waiting for a @TELUS tech that never showed up (like he said he would, in person, on Thursday), after I spent Sunday running Optik cable through my own home because he couldn't. How much of the actual job do I have to do before I get a staff discount? @TELUSsupport

  • iSlymee Slyme (@iSlymee) reported

    @bpierson35 @TELUSsupport Welcome to the pit, Brad. 7 year telus customer here and I requested 4+ weeks ago to have fibre installed and setup at my new construction home for when I move in. They told me my area was already completed and is ready to move. Move in day & tech shows up and tells me there is…

  • midnightwolfyxo 🌔||Cassie||🌖 (@midnightwolfyxo) reported

    @Bell really needs to do a huge overhaul on their customer service. Can’t wait until my contract is over so I can go back to @TELUS