Telus

Telus Outage Report in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alexandria, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alexandria, United Counties of Stormont, Dundas and Glengarry, Ontario 01/22/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Alexandria, Ontario

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • spoonmoonjune June 🌛 (@spoonmoonjune) reported

    Yet another guy from @telus came to the door to try and get me to leave @Shaw. I told him I would have to think about it overnight and he said "now or never". Reminds me of those hard-sell tricks gyms use to lock you in to a long-term membership! 😠

  • Kosikutioner Josh L (@Kosikutioner) reported

    (I have telus cell service)

  • JTheholograms Jem&TheHolograms (@JTheholograms) reported

    @ChrisDca Except my basement in North Kildonan. @TELUS has service there though!

  • cookingwshaina cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported

    Even a manager I spoke to said it doesn’t make sure why the Wi-Fi gets worse with a booster. Why don’t you figure it out then, am I supposed to figure out how your tools and gadgets and ****** service works? Everyone at Telus is so ******* incompetent

  • yankeed0odle ok (@yankeed0odle) reported

    Telus is literally the worst ******* phone company in Canada holy **** I’d bet my life on Kodoo before I ever left satisfied with Telus

  • jackiemoon1224 Bob Sacamano (@jackiemoon1224) reported

    @Ticats @TELUS I'm truly disappointed as a new SSH, how little information I've been getting from the front office. I'm almost ready to cancel

  • Zapolarnik Nikita Ryazantsev (@Zapolarnik) reported

    @koodo Hey Koodo, this is regarding the request to put my account on a seasonal hold. Since Telus authentication didn't work through Facebook one of your reps advised to try twitter instead. Hope to solve this problem really soon.

  • cookingwshaina cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported

    Even a manager I spoke to said it doesn’t make sense why the Wi-Fi gets worse with a booster. Why don’t you figure it out then, am I supposed to figure out how your tools and gadgets and ****** service works? Everyone at Telus is so ******* incompetent @TELUSsupport

  • xomelodiec xomelodiec (@xomelodiec) reported

    @koodo Yes. None of us with Koodo or Telus in our home are able to access service as of yesterday. We can somewhat get one bar. Im having to use a bell hotspot hub to be able to tweet this. I can’t make any phone calls. Texts take anywhere from 30Min to 1hr to send. We work from home.

  • S1lentSymphony S1lentSymphony (@S1lentSymphony) reported

    @jrenyyc @sampsoncat86 @Crackmacs Cam confirm Telus having problems since just before 8am today