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Telus

Telus Outage Report in Alix, Alberta

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alix, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Telus

Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • piyushmevada123
    Piyush Mevada (@piyushmevada123) reported

    Of payment with telus as these 5 yrs was horrible at home country not able to pay.but collection agency asked for 3 times than outstanding amount Need yur special help to close on Humanitarian ground with full pay outstanding Pl help Agency..CBV.file.01210900060. Request to CEO

  • heavnsnt69
    Liana Bonikowsky (@heavnsnt69) reported

    @TELUS WHY am I paying so much for the inability to send even simple TEXT MSGS in MB ALL THE TIME?! WHY'S there constantly service disruptions when I've almost full signal strength?! SORT YOURSELVES OUT ALREADY, DAMMIT! Some of us have businesses to run!

  • Suebytheocean
    Sue Foley-Currie (@Suebytheocean) reported

    @STORYHIVE @TELUS How about along long story on how lousy the Telus service has been for one senior over the past 6 weeks.

  • Suebytheocean
    Sue Foley-Currie (@Suebytheocean) reported

    @TELUS_Ag @TELUS There really is not any time to prepare any food as a Canadian Telus customer as one is always waiting with the phone to one's ear hoping that Telus might finally answer with some resolution to an actual problem.

  • Fansen
    🍁Faye Hansen 🍃 (@Fansen) reported

    @TELUS Pik TV is so buggy you will go insane trying to keep it going. It boots you out Mid-program won’t start when do you need it to & takes 45 minutes to get it going again. I have had it 2 yrs & 20 or more calls to support that just has you rebooting & logging in & out incessantly.

  • tgreenc
    @tgreenc (@tgreenc) reported

    @Girrl_Friday @telus has a program that could possibly help you out.

  • JonDurnin
    Jon of the Shore (@JonDurnin) reported

    @TELUS why do I have to talk to a person in Guatemala City to deal with your billing and account errors here in Canada?

  • BloorviewGreg
    Bloorview Greg (@BloorviewGreg) reported

    because the way TTC Wheeltrans works at this time at Telus mobility is doing the scheduling and they are doing a terrible job and suddenly we need more last-minute trips

  • StayxTru
    Heaven 💜 (@StayxTru) reported

    @touchofmalice__ Look for remote work try Telus. That’s where I work! Some of them are customer service based. Mine isn’t but not currently hiring but they have other companies they work with that don’t require you to be on the phone! I’d check indeed.

  • MHappynewyea
    HAPPYNEWYEARandMERRYCHRISTMAS2022 (@MHappynewyea) reported

    FLOW CHART Do you HAVE insurance a CONTRACT or TELUS DRINK more ENSURE and INSURANCE and WE keep the LAND and MONEY the FAMILY or VILLAGE ROYALTY drops or SAHIRS everything for MONEY put the BABY down PROVEN the 1 % that GOT away in the POLICE clean SWEEP of WHO or WHAT