Telus

Telus Outage Report in Alix, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alix, Alberta 01/04/2026 21:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Michelledezz Michelle Desaulniers 🇨🇦 (@Michelledezz) reported

    @MDSmokyFarmer I know it's not the same thing, but our telus hub has been absolute garbage lately. Long before the Quake of '22 though

  • wattaj0ke whatajoke (@wattaj0ke) reported

    @tammy_wesa Hang in there. Spent 3-1/2 hours, mostly on hold, with telus last week fixing an error where my bill was 2x higher than normal.

  • RobeyEdith Geanine Edith Robey (@RobeyEdith) reported

    @TELUS @koodo 2/2 And why am I not trying shoreline calls which sometimes work? Because you keep nailing us for roaming charges when we’re home on Gabriola. Also, we travel & don’t always remember to turn off roaming/network selection & get nailed but u refuse to reverse charges

  • roystonbruce Bruce Shearer (@roystonbruce) reported

    @Lidsville @markroseman Spoken like someone who has a family Dr and doesn’t have to rely on FREE Telus Docs. Fix the FD problem before you kill the alternative!

  • JordanD74823364 JayDee- Currently in BNE 🇦🇺- Escaped from 🇨🇦 (@JordanD74823364) reported

    @ATSoos @TELUS @TELUSsupport It's clear they have turned a page in ethical business practices. I had to cancel with this recently myself.

  • ATSoos Adam Soos ⳩ (@ATSoos) reported

    Telus is absolutely awful. I helped some older folks renew their contracts because they were worried they might get something wrong. The bill Telus sent was $300 over what was discussed and the monthly rate is $20 above what was agreed to. Brutal. #Telus @TELUS @TELUSsupport

  • RobeyEdith Geanine Edith Robey (@RobeyEdith) reported

    .@TELUS @koodo 1/2We live 500 m. fr your #SilvaBay tower on #Gabriola & can’t use our phones without #wifi assist. Well guess what? The internet (Shaw) is down here as an underwater optic cable was damaged in Tue’s storm. I’m paying 4 service I can’t use except at ferry terminal

  • kmegale Kevin Megale (@kmegale) reported

    @Bzubyk I'm not sure I totally agree, Brad. I was pretty nervous about giving Telus carte blanche to bill the public purse every time they or their computer believes they've done me a medical service. That seems ripe for exploitation, in the hands of a company less noble that Telus. 🙄

  • Terryg2017 Terry2017 (@Terryg2017) reported

    @AndreaWoo @adriandix BC’s negligence in managing the healthcare has resulted in many deaths due to no access to doctors, excessive waiting times for life saving treatments and procedures. Now they seek to prevent Telus from providing what they fail to do. How can Eby and Dix sleep at night ?

  • GordonRjag John G (@GordonRjag) reported

    @RobShaw_BC @adriandix So the BC Govt is suing to deny Citizens access to healthcare that they themselves fail to provide which created the opportunity for Telus to help with? What other jurisdiction anywhere on the planet denies their citizens access to healthcare?