Telus

Telus Outage Report in Alix, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alix, Alberta 11/05/2025 14:45

November 05: Problems at Telus

Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • whyfyii chef jahlter (@whyfyii) reported

    @Hyxder telus is terrible

  • buec280 buec280 (@buec280) reported

    Thanks @TELUS for increasing my internet monthly fee by $5 during a pandemic. BC consumer price index in December 2017 = 125 and is now 132.9 a 6.3% increase. My internet fee in December 2017 = $68 and now is $85 a 25% increase. Same speed same service. #bcpoli

  • jeff_paulus Jeff Paulus (@jeff_paulus) reported

    @Shawhelp you wouldn't happen to know the phone number for Telus digital would you? I cannot deal with these Blue Curve service drops when both my wife and I are working out of the house.

  • designedbydave Dave L (@designedbydave) reported

    @techGuy4Life @TELUS Don't get me wrong, I want to stay with Telus, and migrate 2 cell phones over to Telus but their customer service is simply saying "sorry, we can't do anything."

  • nessakurtzweg Vanessa Kurtzweg (@nessakurtzweg) reported

    @chinridge @TELUS Had so many problems with telus, and would go without service for months, no refund...4 years of landline hell. Last tech I had told me telus won't put any more money into rural, there's no money to be made there, so he encouraged me to look elsewhere, and I did. Happiness!

  • Gerard_Gannon Gerard Gannon (@Gerard_Gannon) reported

    @onairtom @TELUS Not enough competition means zero customer service required. You’ll wait. They’ve got you on a contract; where you gonna go?

  • JAL49 Jamie Lewin (@JAL49) reported

    @techcouver @VANTEC_Networks @TELUS I wouldn't trust Telus with an investment fund. Look at the horrible email they dumped us into after years of bill paying. If they couldn't run an email service, how can they run an investment fund. It too will probably be outsourced to Google!

  • MilicaTodo Milica Todorovic (@MilicaTodo) reported

    @TELUS is the biggest joke when it come to their customer service.

  • dave_pasin Dave Pasin (@dave_pasin) reported

    @TELUS Great, that’s wonderful. Now... how about having actual customer service in Canada and phone umbers that actually connect to ppl and responding to calls within a reasonable time as opposed to never.

  • JessicaMazur Jessica Mazur (@JessicaMazur) reported

    @TELUS my service has been out for 21 hours now what’s happening 😩