Telus

Telus Outage Report in Alix, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alix, Alberta 11/18/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • gl85316674 gl (@gl85316674) reported

    @TELUS sells “phone time” to “broken woman trying to reconnect”

  • StephenKalil Stephen Kalil (@StephenKalil) reported

    Currently having the WORST customer service experience with @Telus customer service & @TELUSsupport. Utterly trrrrrrrrrble. Seems impossible to talk to someone in CDA who can actually help me. why?

  • BOMBERS_areBACK J (@BOMBERS_areBACK) reported

    @pearsonflag @MasonDrm I lived in Edmonton for a year and worked security in the Telus towers. There was this guy who would **** on the floor in the bathroom in the concourse...step in it and go walk around

  • BillyRigger1 Billy Rigger (@BillyRigger1) reported

    @iPhoneinCanada Unable to get a signal or bars with Telus LTE then I switch to 3G get full bars. LTE is not as what they say it is unless you live next to the tower.

  • AlbertaPAH Alberta Political Accountability Hub (APAH) (@AlbertaPAH) reported

    Municipal governments like the ones in Olds and Brooks have done infinitely more to advance broadband access in their communities - and have done it cheaper, faster, and better than the UCP and Telus ever could. Support that model. Don’t give more cash to Telus.

  • yeghousecat HousecallsHousecats (@yeghousecat) reported

    @ShawInfo Your customer service sucks … I have a simple question but your “help” bots are too stupid to help … I called in but was #70 in the queue … lucky for you Telus sucks too #monopoly #yousuck

  • yousalty_friend TellingItLikeItIs (@yousalty_friend) reported

    I'm gonna ****** snap. We called telus June 22nd for internet, it's not July 26th and we were suppose to have it hooked up today and now we're being told it won't be till August 7th. I am about to go ******** off on Telus.

  • paulabee9000 paula (@paulabee9000) reported

    @rcarrick Telus. Ages waiting for their callback. Finally got through to the loyalty department supervisor who promised to call back on a certain day and never heard from him. Matt H in Burnaby I’m still waiting. All of this is soul sucking and beyond infuriating.

  • CWizeguy Crypto_wizeguy (@CWizeguy) reported

    @Rogers This can’t be right. I switched from Telus to Rogers this year and Telus is far better. I can’t even get a hold of anyone to help me.

  • VillageOfAndrew VillageOfAndriods (@VillageOfAndrew) reported

    Worst customer service ever from @TELUS @TELUSsupport #NOSUPPORT