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Telus

Telus outages and service status in Alix, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Alix, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alix, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 15: Problems at Telus

Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NickPenaAlvarez
    Nick Pena-Alvarez (@NickPenaAlvarez) reported

    @Rogers just can't provide any type of consistent internet service. @TELUS here we come.

  • RCAF_Veteran
    Hornet_Handler (@RCAF_Veteran) reported

    @AHoensbroech @WestJet @TELUS You are an *******, settle with the flight attendants.

  • AlexBC997
    Alex (@AlexBC997) reported

    @brettdrc Telus was never admired. Not that I remember.

  • TheBigBDub
    B Dub (@TheBigBDub) reported

    @Lidsville @Rogers 🚨 PSA:March 2026, Telus, Roger’s, and Freedom all had data leaks. As a result, bad actors are calling clients as if from a major provider and HAVE enough client details to make people believe it’s a legit call. Nobody in Canada should be providing anything on a cold call now. 🚨

  • LeftCoastLeafs
    Left Coast Leafs Podcast (@LeftCoastLeafs) reported

    The other day I had a prickly exchange with a Rogers Wireless phone rep. A couple days later I was renegotiating my Telus Optik TV terms. They dropped a ice promo on me if I switched my mobile over. In the back of my mind I was, **** Rogers man. Sign me up.

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @Ayan604 That is completely unacceptable, and I am sorry you had that experience Andy. This sounds like a spammer or scammer spoofing our caller ID to pretend to be TELUS. Our team would never speak to anyone like that. To block fake calls like this for good, check out our TELUS Call Control feature.

  • Ceiba59Co
    Cindy O 🇨🇦❤️ 🖖 (@Ceiba59Co) reported

    @lynnmercereau I was pissed they took over Shaw. Customer service is now a joke. I got rid of Telus because of their lack of service, and now in the same boat!

  • Darlow012
    Darlow012 (@Darlow012) reported

    @GunGnome @Rogers Because what are you, the customer, going to do about it, switch to Bell or Telus 🤑🤑🤑 They got us good

  • DemetriosG
    Jim G 🏁🎸 (cońvictèd fèloń) (@DemetriosG) reported

    @Ayan604 @TELUS @TELUSsupport As if a carrier will call its clients to offer them a better deal! They love that you are stuck in an older plan paying more - and hope you never call in asking for a better rate that would be available to anyone who signs up today.

  • MikeBre58407055
    Mike Brennan (@MikeBre58407055) reported

    @MPelletierCIO I cut my Telus bill by 50%, got rid of the cable boxes and all the specialty channels and packages, now I just stream what I want to see on AMZN, APPL, etc. Telus has problems bigger than customer growth, it's guys like me staying with them, but dumping half the services.