Telus

Telus Outage Report in Alix, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alix, Alberta 11/15/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jesse_kleine Jesse Kleine (@jesse_kleine) reported

    @GoldTAnalysis @ronmortgageguy The flip side of this is that as price points move up, competition increases drastically and the level of service increases. Try getting a Realtor to return your call in a $300k avg price point town. It's like trying to get ahold of Telus!

  • BiggieSlim2pac Lowkey (@BiggieSlim2pac) reported

    @TELUS data sucks rn, what’s the point of having 50gbs if I can’t load anything????

  • puneet27971 Puneet Goyal (@puneet27971) reported

    Beware of Scammers aka @TELUS @TELUSsupport There are a bunch of people who just promise you the world and then you are slapped with the huge bill even after repeated clarifications will I be charged for this ? #beware #telus #sucks

  • XynnMaster XynnMaster (@XynnMaster) reported

    I cant post my speed today cuz Telus doesnt work rn so i have to use a VPN so it's fast enough to contact DNS servers

  • Sandykamloops Sandy Horner (@Sandykamloops) reported

    Telus your customer service is horrible. No one seems to know how to provide a PUK code to unlock a SIM card. Already spent 106 minutes on hold only to get disconnected with no help and no call back. So far have been on hold for 40 minutes with no help. @TELUS @TELUSsupport

  • martin_fff martin_fff (@martin_fff) reported

    oh yeah, telus sucks

  • nikzzworld Mohit (@nikzzworld) reported

    @TELUSsupport Need plan modification for a student. Costing a lot telus mobility as compare with other network providers. No doubt wonderful service. Request telus to retain customers. My plan is 85 cad with taxes as a student difficult to pay. Or should i port to other network.

  • faridiql21 Farid Iqbal (@faridiql21) reported

    @TELUS How would you feel when u port a customer over to #telus and then disconnect the phones in 5 days, with no prior notice? And how would you feel when you are being misled just to buy stuff? I am heart broken.

  • BLCK_AGERA BLCK_AGERA BLACKLIST MILITARY (@BLCK_AGERA) reported

    @edmontonpolice Are any other mobility providers effected by this issue or just Telus?

  • AlisonKarlene Alison Karlene Hodgins (@AlisonKarlene) reported

    Apparently my phone attempting to connect to a network (unsuccessfully) counts as data usage, even though it didn’t work or load and I had to ask people to use their data. Super unprofessional service. Very disappointed @TELUS