Telus

Telus Outage Report in Alix, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alix, Alberta 02/04/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • denpea2 denpea (@denpea2) reported

    Is there an issue with the Telus Connect app. Not working in Burnaby BC since yesterday afternoon. Have restarted modem, reinstalled app. No success.

  • 3rdjerseys Joseph Lin (@3rdjerseys) reported

    @TELUSsupport Are Telus services down in Coquitlam area? Just stopped about an hour and a half ago and their offices are closed. Can’t believe they don’t have after hours support.

  • savouxx savouxx ☁️ (@savouxx) reported

    @TELUS your company doesn’t provide service on the Skytrain in specific spots. It drops in coverage and doesn’t load anything. Freedom mobile , your competitor for half the price (who I just switched from) has coverage on the Skytrain and underground. They invested in the tech.

  • MGandhi_CFP Mehul Gandhi (@MGandhi_CFP) reported

    @TELUSsupport Telus fibre not working in Coquitlam, BC. Is there an outage? Tried rebooting my router and all boosters...connected without internet.

  • ystigger Yangsoo Kwon (@ystigger) reported

    @TELUS is telus connect app is down?? Devices under created profile cannot connect to internet.

  • WonderJayc Jacy G (@WonderJayc) reported

    @TELUSsupport There has been a Telus outage in North Burnaby since the power outage @bchydro (6pm-9pm). Why is it not showing on your outage map?

  • savouxx savouxx ☁️ (@savouxx) reported

    @TELUS in Vancouver Canada on the sky train we cannot use your 5G service at new westminister station to Columbia station there is a grey zone , nothing connects or works. Please fix this freedom mobile worked in this area , you guys should fix this immediately it’s horrible

  • JosieNicola MzBella (@JosieNicola) reported

    @TELUS your service as been down in Burnaby since 9pm tonight after our power outage.... Is anything being done??? Can't get a hold of anyone... This is ridiculous

  • AloneDoughnut David Smith | AloneDoughnut (@AloneDoughnut) reported

    I was literally debating upgrading my @TELUS services this afternoon. Now my internet is down and their service office is closed and their AI is useless... @TELUSsupport any suggestions?

  • StintonAndy Andy Stinton (@StintonAndy) reported

    Cancel my cell service due to poor service from @TELUS , then they called back and offered me deals a third less than I was paying, then put me on hold for 15 mins I hang up .. Nice one, @TELUSsupport