Telus

Telus Outage Report in Alix, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alix, Alberta 12/18/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EbyJames James (@EbyJames) reported

    After being a @TELUS customer for over 20 years, never missing a bill, was treated so poorly by Client Retention I have the wrong coverage and they can't assist me with my device. Hey @Rogers do you still have a mobility group?

  • samuellavoie Samuel Lavoie 💉 (@samuellavoie) reported

    @TELUSNews @TELUS Great! 👏 Should never have been part of any 🇨🇦 telco

  • Gabejoe Gabriel Pitino (@Gabejoe) reported

    @TELUS @FriendlyFuture @redcrosscanada I am looking for a phone and a plan to order food and to use for emergency services.

  • m_larock Métis🐾 💙💛🙏 (@m_larock) reported from Regina, Saskatchewan

    @TELUS since when do you go door to door and sign ppl who are poor and have no income to phone contracts? Also no ******* new device? #sask411 #yqr

  • MUngarian мічаель унґаріан (@MUngarian) reported

    @nationalpost @TELUS Telus cannot provide a wifi service, in my community, that is any better than basic dial-up. All for the inflated price of high speed fibre optics that urban citizens take for granted.

  • lacerna_nebulae Brick Rockwell, a Silky Johnson among Tyrones (@lacerna_nebulae) reported

    @EldritchW1tch Well that sucks. Seems like it shouldn't be so difficult to get a GED. If you have a laptop & smartphone, you can try my employer, Telus. It's the "Online Rater" job. It's all online, 10-20 hrs/week, $14/hr. It's not hard — you surf sites & ensure queries are answered properly.

  • skrari4 sk (@skrari4) reported

    Shaw vs telus home internet? Any Canadians can help me out ?

  • Gabejoe Gabriel Pitino (@Gabejoe) reported

    @TELUS I am looking for a phone and a plan to order food and to use for emergency services.

  • AllenRaph Allen (@AllenRaph) reported

    @CaptainGeko @JamesKerwin Just not sure why Western Canadian ISP are suddenly having problems connecting to PWI servers since Thursdays patch. (Telus, Bell, or Shaw) are 3 very large ones with significant backbone reach throughout US with subsidiaries.

  • Questio06843107 Questions about (@Questio06843107) reported

    Telus do you have a problem with your internet. I have one of your cheap black boxes that hasn't worked right since I got it. This is not optic TV it is worse.