Telus

Telus Outage Report in Alix, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alix, Alberta 05/13/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RobJohn63971387 Rob Johnston 🇨🇦 (@RobJohn63971387) reported

    @DanAlbas My cellphone bill went down because I switched from Rogers to @Telus. Now Rogers keeps calling me trying to win me back, with $5 less a month than I'm paying now. The way I see it, them calling me is an admission that they were overcharging a loyal customer for 20 years.

  • imsnakeoffline PoundCake (@imsnakeoffline) reported

    @telus fix your internet

  • HeyNowTrucker Hey Now! (@HeyNowTrucker) reported

    @TELUS I called your help hotline and nobody picked up

  • fender250 Sean (@fender250) reported

    @TELUSsupport Home phone/internet/TV all down at my house this morning. Tried to report the outage on the Telus website but the chat is down too. What gives?

  • TomGreen TomGreen (@TomGreen) reported

    When will the Canadian Gov. grow a pair and face down Bell, Rogers and Telus. It looks like Freedom Mobile is about to die If Rogers “can’t find a buyer”. The big three charge the highest rates in the free world and have a “gentlemen’s agreement” not to compete. Not capitalism.

  • Brittanirussel8 Brattani (@Brittanirussel8) reported

    @BradleyVis Nope. My bill literally went from $50 15 years ago to $200+ monthly ! I said good bye Telus ! With shaw now. Pay $50 for two phones 👏🏻👏🏻 better service

  • nashman00769 Nashman00769 (@nashman00769) reported

    @DanAlbas Mines gone up with TELUS here in Alberta. It hasn't gone down one bit. More lies from the PM. Nothing that comes from this government is the truth.

  • JaffeKaali Kaali Jaffe (@JaffeKaali) reported

    @Mintmobile Canadian here. Telus charges me $9 a day to use my phone in the states. I got a free e-sim online with mint and a 3 month plan for $45. Unlimited texting, calling within US and to 🇨🇦 & 🇲🇽, unlimited data while I’m in the states. Great service everywhere I’ve gone in the US.

  • ignovercook overcook ll (@ignovercook) reported

    @7passing telus fiber i get 1k up n down

  • paulfm8gmailco3 Freyawolf大龍009 (@paulfm8gmailco3) reported

    A red warning sign across the screen"you have no Internet". While I was sleeping Telus tried to install an app; (they & police can send me messages even though I don't have messaging service) but couldn't. Couldn't see what the app was just agree to the terms? Deleted it.