Telus

Telus Outage Report in Alix, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alix, Alberta 12/12/2025 20:00

December 12: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _ironmack A. Mhacky (@_ironmack) reported

    Is telus down??

  • Clay_Thompsonnn Stream #Superache (@Clay_Thompsonnn) reported

    @TELUS is easily the worst internet provider. Unless you wanna struggle to do the easiest things like send a text, don’t get Telus

  • bperley2 bperley (@bperley2) reported

    @CrazyJamesAB @TELUS @TELUSsupport They don’t give a **** because they don’t have to. They know the only options are worse.

  • KevinLeafed Kevin - The Leafing Dead (@KevinLeafed) reported

    @zomgtehrei i was with them before telus but had issues with coverage area between cities

  • JordanDAmico Jordan D'Amico 🏳️‍🌈 (He/They) (@JordanDAmico) reported

    Hi @TELUSsupport - Trying to upgrade my phone on the Bring it Back plan online is a nightmare. I keep getting one error after another. Can someone PLEASE help me? @TELUS

  • Angelaa1Angela AngelaAnderson (@Angelaa1Angela) reported

    @TELUS omg now for 1 month my fibre optic wifi line has been on my grass and still waiting for someone to come and re dig the line so it can be put back under ground tired of this please help need back in the ground soooon.

  • Aerialslayer Aerialslayer (@Aerialslayer) reported

    Is anyone's cell service down with @Telus?

  • scienceSkori Logan Skori (@scienceSkori) reported

    @dshaydon1 @elonmusk Telus hub was $130/month and starlink $150/month. For the extra $20/mo it’s well justified. Average speed with the telus hub was just under 10 mbps which is garbage

  • HomieCBigD1 Reptilian Hater (@HomieCBigD1) reported

    @gmbutts Damn right, unvaccinated will be coming for our money you guys owe us. @telus I hope I can sue your *** for $200k when the time is right

  • MERCEDEEZBENZZ Unacceptable Elle Jaye Von Schnitzel (@MERCEDEEZBENZZ) reported

    @RogersBiz @caliber_comms We will switching back to Telus now with three accounts. This ad just confirmed what we already knew deep down that you as a company are untrustworthy. Biggest mistake we made was leaving Telus in the first place.