Telus

Telus Outage Report in Alix, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alix, Alberta 11/28/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • biggs_josh Josh Biggs (@biggs_josh) reported

    @travistravis @slats_20 @WotherspoonT It’s still the case that Telus rates are lower in SK than AB because they have to compete with Sasktel. The customer service we get with Sasktel is far superior to national telcos. If we lose SaskTel be ready for an hour on hold when you need to talk to a rep.

  • datadili volume ticker (@datadili) reported

    TELUS International (Cda) Inc. traded 52% above average volume, $TIXT down -5.98%

  • Ken_Meen FlyingShotLake (@Ken_Meen) reported

    @meganbielby Telus Health strikes a new low in advertising their private health service. Telehealth makes great sense when offered within a public healthcare system.

  • kruselnicki Peter Kruselnicki (@kruselnicki) reported

    @AdamPOlsen @bcndp Let's not blame Telus for filling a void which was created and growing by government inaction on providing access to primary health care. The way to 'fix' things is more doctors and compensate them reasonably. Our current govt has really dropped the ball on both fronts.

  • jeanh Jean Hébert (@jeanh) reported

    @RogersHelps This is an appalling way to treat your customers. I pay you, you provide no service, and no explanation for the outage. @telus @bellcanada take a look. How would you handle this situation? I’m seriously in need of a company that actually provides connectivity.

  • danielhowlader Daniel Howlader (@danielhowlader) reported

    @TELUSsupport Um. "10b calls to this number cannot be completed." When trying to call Telus Internet technical support to report an outage. That seems bad.

  • danclendinning1 Dan Clendinning (@danclendinning1) reported

    @TomTSEC I switched to Telus, no problems and much cheaper. 3 years ago they were double billing me for one phone. $7200 I paid them that year. Don’t want to pay, we cut you off. 6 months after I quit, sent someone to my house to resign me.

  • RBrooke Roy Brooke (@RBrooke) reported

    @Telus your chat feature is broken, I have been 5th in the queue for 2 hours.

  • amorton2010 AMoe (@amorton2010) reported

    @vibhorarora_vb @TELUS @HydroOne Everyone in the neighbourhood has been unable to use their phone since Sat … there’s no need for anyone to call it in again … It’s clearly a network / tower problem.

  • danielmagnino Daniel Magnino (@danielmagnino) reported

    @TELUS @TELUSsupport why is cellphone signal so poor in South Surrey? Calls cut out badly, internet connection super slow.😡 I’m so frustrated after moving from Rogers to Telus. I’ve already logged a coverage issue online and run some diligence to confirm it’s not the device.