Telus Outage Report in Alix, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Alix, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (21%)
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Wi-fi (12%)
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TV (6%)
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E-mail (4%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Cory Knox (He/Him)
(@CoryKnox) reported
Caller id is fundamentally broken. And no carrier seems to care. When I maintained a phone system with 250+ direct dial numbers, @TELUS allowed us to present any of those numbers for caller id, but we couldn't use our toll free numbers because they weren't on the PRI.
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Cam, but like broken.
(@DatBawse) reported
On top of that, books literally ******* everything for the 18th. Telus install, furniture delivery, the move-in itself. Ask questions for clarity, and dad gets pissed off. Like, for **** sake.
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Katy, Harvey & Wolfie 💕🤍🖤
(@ShadowsWhiskers) reported
@TELUS I got very good help from a Live Agent as the AI virtual assistant could not help. Is there an email or text number for giving positive feedback? The only place to provide feedback seems to be for your Website not for your staff.
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Ian Begg
(@IanBegg1) reported
thanks telus got our new phones 3 weeks ago and your points credit card to buy otters no one has them so we cant use the phones until we get them get your **** together
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Rylee 🏳️⚧️
(@Avneercell) reported
bro telus is being such dog **** as an isp, like im paying for gigabite internet and getting literally 2.5 mbps up and down on a GOOD day. absolutely useless. my phones hotspot is better than their dogshit routers
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James Atkinson 🇨🇦
(@jamesatkinson27) reported
@TELUS @TELUSsupport What have you done since yesterday to fix this problem?!?!?
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🌊 hey I'm Kailey
(@SharkXeyth) reported
@TELUSsupport How do I ask about upgrading DSL internet? I'm on Telus 6 right now, but hear you guys support up to Telus 25. No support phone number seems to work. Thanks bb
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Always in Pocket Pfully Pfizer'd 🇨🇦 ♌ 🇯🇲
(@Lioness_Tee) reported
Not sure why @TELUS cant honor the offer they say I have...20 year customer gone.
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James Cameron
(@lumin8) reported
@Teewa11 I don’t know but my next door neighbour had Telus here yesterday and today trying to figure out how her service got cut off when someone moved in across the hall on the 1st.
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Dale Hennessey
(@dale_hennessey) reported
@TELUSsupport Hi there. Switched from Koodo to Telus Mobility for the 5G then learned my OnePlus 9 Pro isn't allowed to have 5G on your network. Any way to fix this? Or can you provide a timeline on when 5G will be available to me? Thanks!