Telus

Telus Outage Report in Alix, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alix, Alberta 12/25/2025 14:15

December 25: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • serrebi Brandon (@serrebi) reported

    Spam through email to text: The worst way to reach me imaginable. Especially when Rogers won't activate the gateway for a Telus number. haha.

  • son_medicine Son of Medicine Man (@son_medicine) reported

    @nolastevedore @JungleJorge2 Google Trends has NLOK at August levels, when it was 24 a share. Next catalyst is: Service Provider partnerships. Telus in Canada is rumored, funding for mobile devices.

  • pfbvan Pulpfiction Socially Distanced Books (@pfbvan) reported

    Main Street's (digital) phones & internet are currently hooped by a Telus network issue. We are open, but running much more slowly than usual. If you've recently emailed, PLEASE do not email again - all available staff are answering emails in the original order received.

  • AgreeContrarian Agreeable👁Contrarian (@AgreeContrarian) reported

    90 mins phone call: 75 mins of waiting and waste another 15 mins just so someone can tell me my internet is down when the Nokia box has a red light on and I need a tech. @telus. wow.

  • Ian56Awoken Ian - Account deleted at 10k followers (@Ian56Awoken) reported

    @ThatsSoCarmen @NahremanIssaCTV @thupka1982 They used to brag about not outsourcing their call centers and using actual employees as in home technicians instead of contractors "unlike Telus" and now it's all the same garbage

  • Jess_Lynch Plant Based Bitch Ⓥ (@Jess_Lynch) reported

    @Shanny19 @TELUS Shaw did that to us last year...... sooooo much! The game would cut out and freeze! Can't wait to watch hockey in 4k lol

  • julsatpounds JulsAtPounds (@julsatpounds) reported

    This is cool. @TELUS sent me my 1st bill on Mon after months of internet service. I called several times informing I didn’t have bill or account number to access bill on the @telus app. Now if I don’t pay hundreds of dollars by New Years Eve, I’ll be cut off. Merry Xmas 2 me.

  • HWWMAN chris the HWWman (@HWWMAN) reported

    @jrock_1996 new internet not working out? im some what happier with telus since my upload isnt es than a mb per seceond

  • MJindahouse23 MJ (@MJindahouse23) reported

    @TELUS @TELUSsupport is the wifi and cable bad in Ladner Delta BC????

  • mattfogsvo Matt Fogarty (@mattfogsvo) reported

    @radiodrummerguy Telus support over the last several months has been especially terrible.