Telus outages and service status in Alix, Alberta

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alix, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Meins C.D. (@NLongbottom432) reported 2 minutes ago

  @MelissaLMRogers @ALEXS80245780 @TELUSsupport I talk to an agent in the call support. My contract had ended and now owned the phone. But bill didn't go down. I had been with Telus for thirty years and moved to Koodo and felt I was being ripped off. Now I know why I wait so long to speak to an agent. I kept them on the line and moved my bill from $120 with most of the bells and whistles that I need to having two lines (my wife and I) for $86 dollars, again with everything we need, lots of data, calling and texting and back to Telus. What got it down from around 95 to 86 was having Telus automatic withdraw. Now I need to talk to them about my $325 cable/internet bill.

• 
  Darcy Schultz (@darcyschultz) reported 4 minutes ago

  Grok says: "TELUS ... strong on network quality and coverage, but often criticized for customer service, billing, and contract issues." I'm trying to get my home internet service moved and it's been *painful* so this summary is exactly right.

• 
  Myrna Lambert (@myrnalambert) reported 5 minutes ago

  We’ve had this number for years but with Rogers since 2015. We get calls daily from TELUS to switch. What happens if there is an emergency and they have no service? Serious situation and support keeps insisting the have to talk to the person with the phone. @CRTCeng

• 
  conner petrie (@connerrpetrie) reported 9 minutes ago

  @TELUS @Bell Before you guys spend millions of dollars building AI datacenters in Kamloops and stealing all our water can you fix the horrible reception around town first? Can't even make or take a phone call in half the city but yes lets build AI datacenters 💁🏻

• 
  Mark M. (@MarkMYYZ) reported 10 minutes ago

  @HMcPhersonNDP The CRTC already gave Bell, Rogers & Telus an oligopoly so they can charge us the highest rates in the world. They give CBC 1.5 billion of our tax dollars for **** no one watches. Now they want to tax streaming services a tax that will get passed on to us? Get Ottawa my pocket!!

• 
  Susanne Bard (@bard_susanne) reported 15 minutes ago

  @Nuni_Sas_Yu @_satishiape Getting rid of CRTC starting a phone and internet service would be a great business after Alberta Independence. Competition was supposed to happen 20 years ago but instead Telus and Shaw bought their competitors, and the regulators let them. We need stronger anti-monopoly laws to keep competition going.

• 
  Luke Friday (@sdxc25) reported 15 minutes ago

  **** flip phone 📱 Telus......I wasn't even gonna try to Film it , at night, fast speeds

• 
  Mark (@markquarless) reported 16 minutes ago

  All I think of lately about Canada is negative because there isn't much positive news coming down the pipe. I'm thinking of moving us and am seriously looking into it. But I want to share something really positive tonight. Telus began here as a phone / Internet company in '98 and I used to hate them because of the many hours I spent on the phone with CSR about our internet speeds. But then they began a health program. I use Telus Health whenever I can because I still have no family doctor here in Canada - it's been 30 years. If I get one it's probably going to be through Telus Health and the work they have done. If I can go to them, I go to them instead of spending an entire day waiting in triage at any hospital or clinic. They've got it right (this is not a paid promotion, it's from the heart).

• 
  Kelvin Odu'a. (@Toluxkelv) reported 16 minutes ago

  @Hybrid_Ola Some of these contents creators are stupid. They cast these remote jobs updates for clicks and likes and it's really sad. They did Appen, did Telus and others now outlier too.

• 
  Bubba Love's Bubbles (@BrianWa51721128) reported 19 minutes ago

  @Blackbird3311 @TELUSsupport @TELUS Optic Service is pathetic. We're switching providers