Telus

Telus Outage Report in Alix, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alix, Alberta 03/15/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    Why I'm done with Telus: Since I moved up to the 5th floor I've had nothing but problems with my cell phone & my cable but Telus keep telling me there's no ******* problem but I keep having problems. I had planned on giving up the phone to save money but 1/

  • fmarcoux96 Fred 🇨🇦 (@fmarcoux96) reported

    @DianeMariePosts @mishalerikson CRTC never did anything good for Canadians other than the unlocked cellphones rules. I'm still waiting on datacaps to be removed from residential internet or prices capped for mobile data because Bell/Rogers/Telus are abusing it.

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    He was willing to drop it off at a UPS by his place for me. Telus does have good customer service but I'm done learning new devices, new everything & jumping through hoops. I'm just tired of it. I just wanted my rebate because an unexpected charge showed up on my bill 7/

  • Hansen96_ 𝓚𝓮𝓲𝓽𝓱 𝓗𝓪𝓷𝓼𝓮𝓷 (@Hansen96_) reported

    @thecanadiankop If you have a traditional tv package with Sportsnet channels you can sign in with your tv provider ie. Shaw, Telus etc. If not though you'd have to pay for Sportsnet now which is basically sportsnets version of dazn.

  • Troyliss Troyliss dot net—“It’s dot com!” (@Troyliss) reported

    @wordsmythical The issue isn’t how Alberta Health is paying out—physicians are all already private businesses—but that they’re paying out to a publicly-traded company. Doctors have to run their businesses according to their professional standards. TELUS focuses on solely on shareholder value.

  • BurnCity79 JJ (@BurnCity79) reported

    @pr0cs @TELUSsupport After 3 weeks of fighting with Telus agents, managers & escalation agents it took me going into a store & the young man there resolved my issue in less than 2 hours. If you want anything done with this company...go to a store. The agents on the phone are useless.

  • punkrokk65 johnny V. (@punkrokk65) reported

    So how do you actually ‘speak’ to a billing agent @TELUS I’ve called 4 different times and 3 times they never called back like they said they would and once they just flatly hung up on me. Worse customer service I’ve seen in a long time. #Mayswitchcableproviders

  • punee_gh Puneethraj Gh (@punee_gh) reported

    Why we are unable to register @reliancejio on Telus or Bell network in Canada? We tried all connections settings.. aren’t you partnered with them already? Do we need IR pack just to even register network?

  • BurnCity79 JJ (@BurnCity79) reported

    @pr0cs @TELUSsupport After just over 2 weeks of fighting with Telus agents, managers & escalation agents it took me going into a store & the young man there resolved my issue in less than 2 hours. If you want anything done with this company...go to a store. The phone agents are useless & don't care.

  • DustinSmall75 Dustin Small (@DustinSmall75) reported

    Well it was over 2 weeks ago I phoned to tell @TELUS that my parents land line wasn't working. Guy told me that I wasn't on the account so I couldn't request a service call, BUT he would escalate it and let me know the next day what they could do. Never heard back from anyone.