Telus

Telus Outage Report in Alix, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alix, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alix, Alberta 02/01/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • APoesiat Adrian Poesiat (@APoesiat) reported

    @VanIsleVeggie @TELUS In Washington state they pay $30/month for the same service in BC that costs $100/month

  • WallyWorkSafe Walter (Volodymyre) 🇺🇦🇨🇦 (@WallyWorkSafe) reported

    @TELUSsupport My Telus Optik TV has been down since early Monday morning. I have called Telus three times and no one is willing to do anything or offer any explanation. My only recourse is to cancel Telus TV as it makes no sense to pay for something that doesn’t work.

  • HealingVisionz Geordie GreenHeart - Green is the Magic Number (@HealingVisionz) reported

    .@telus I don’t how many times I gotten a ‘call back’ from you that has not rung at all and goes straight to voicemail. This is a trick that your representatives all playing and it makes you look awful. Tip* always choose to wait on hold or you will be tricked by Telus employees

  • DouglasPollitt Doug Pollitt (@DouglasPollitt) reported

    @ElCanaco @TELUS @CPLsoccer Fair enough, but not sure you're in a great position to complain about a service you don't pay for. It's not as though they owe you social media outtakes.

  • whyisntthisthat Stev (@whyisntthisthat) reported

    @TELUS @TELUSBusiness Re: the saga where Telus/ADT security has been charging me for six months, but not monitoring my system, an install tech was supposed to come by this AM, but apparently called in sick. No call to notify me. Came into work on my day off. Thanks for the continued great service.

  • Shane_01976 shane grover (@Shane_01976) reported

    @ThomasDrance @Sportsnet @Sportsnet650 Nothing new really not like extra extra canucks coverage on the radio at all or using the dedicated canucks channel on Telus that never use anymore

  • JM_IMO JMM (@JM_IMO) reported

    @TELUS hello Telus, why do a customer have to wait over an hr to talk to a CSR? This is totally unacceptable esp. when you started charging for making payments with credit card, yet ZERO improvement! Come on! Stop being a jerk company.

  • BregmanPs PSBlaw (@BregmanPs) reported

    @raghu_venugopal The govt is pushing policies that waste resources. Read the fine print on web sites out up by for-profit businesses like Telus. On line docs are limited in what they can diagnose. How many people do they send to the ER with problems that could be dealt with by a family doc?

  • GoxMary Mary Fox (@GoxMary) reported

    @UBC We were scammed by someone who accessed our call when we phoned Telus for help on a tech problem. We called Telus online no.and scam guy intersected the call at that point and then my husband gave him access to our acct. Scammer was in the Telus system!

  • LindsB84 Lindsay (@LindsB84) reported

    @RuthKapelus @TELUSsupport Oof. I haven’t had to interact with them too much last few years but they weren’t too bad- my least fav thing about telus is the repetitive calls throughout the year to tell me about “deals” I qualify for. But generally I think quality of service support is declining everywhere